Gaggenau VG491115F, Information For Use

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Troubleshooting
en
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10.3 Cleaning the pan support in the
dishwasher
Clean the wok ring in the same way as the pan sup-
port.
WARNING ‒ Risk of burns!
The appliance becomes hot during operation.
▶
Allow the appliance to cool down before cleaning.
1.
Carefully remove the pan support.
2.
Clean in the dishwasher at a maximum temperature
of 60 °C.
Note:
When cleaning in the dishwasher, the pan sup-
ports may become discoloured. This discolouration
does not affect their usability.
10.4 Cleaning the burners
After long use, the brass burner parts become darker
due to natural oxidation. This discolouration does not
affect their usability.
WARNING ‒ Risk of burns!
The appliance becomes hot during operation.
▶
Allow the appliance to cool down before cleaning.
1. Carefully remove the pan support.
2.
Carefully remove the burner parts.
3. Clean the burner parts using a scrubbing brush and
washing-up liquid.
4. Rinse the burner parts with clean water.
5.
Ensure that the burner parts are completely dry be-
fore fitting them; otherwise, there may be ignition
problems or problems during operation.
10.5 Cleaning the stainless steel surfaces
1.
Observe the information regarding the cleaning
agents.
→
"Cleaning products", Page 12
2.
Clean using a sponge cloth and hot soapy water in
the direction of the finish.
3.
Dry with a soft cloth.
4.
Apply a thin layer of the stainless steel cleaning
product with a soft cloth.
Tip:
You can obtain stainless steel cleaning products
from after-sales service or the online shop.
10.6 Cleaning the control knob
Notes
¡
Do not use a glass scraper.
¡
You cannot remove the knob for cleaning.
¡
Lemon and vinegar are not suitable for cleaning and
may create dull patches.
1.
Clean the control knob with warm soapy water and
a soft cloth.
2.
Do not use too much water when cleaning.
10.7 Using cleaning gel for burnt-on dirt
For hard-to-remove, burnt-on dirt, you can order a
cleaning gel from our online shop, from your specialist
retailer or via our after-sales service.
1. Follow the instructions on the cleaning product.
2.
Remove the pan supports and the burner parts.
3. ATTENTION!
On the burner parts, the controls and the aluminium
surfaces, the cleaning gel leads to damage.
▶
Only use the cleaning gel on the pan supports
and stainless steel surfaces.
Apply the cleaning gel to the burnt-on dirt.
4.
If necessary, let the dirt soak overnight.
10.8 Keeping the ventilation openings clean
1.
Keep the ventilation openings clean.
2.
Do not cover the ventilation openings.
11 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced with a special connection cable,
which is available from the manufacturer or his Cus-
tomer Service.
11.1 Malfunctions
Fault Cause and troubleshooting
There is a smell of
gas in the kitchen. The gas cylinder connection is leaking.
1.
Ventilate the room.
2.
Check the gas cylinder connection.
The gas pipe to the appliance is leaking.
1. Ventilate the room.
2.
Call the gas supplier.