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13

 Trouble shooting      

en

Trouble shooting

Trouble shooting

Malfunctions often have simple explanations. Please 

read the following notes before calling the after-sales 
service.

m

Warning – Risk of electric shock! 

Incorrect repairs are dangerous. Repairs may only be 
carried out by one of our trained after-sales engineers. 
If the appliance is faulty, unplug the mains plug or 
switch off the fuse in the fuse box. Contact the after-
sales service.

Disruption

Possible cause

Solution

The burner will not ignite when it is 
switched on.

Power supply disconnected.

Turn all control knobs to 0. Check the fuse box 
to see whether the circuit breaker has tripped.

The burner will not ignite when it is 
switched on.

The illuminated ring behind the control 
knob is flashing orange and white alter-
nately.

Burner or gas supply fault.

Turn all control knobs to 0.

Check:

Are the burner parts positioned correctly?

Is the main gas tap open?

Is the burner clean and dry?

Is there air in the line following initial con-
nection or a cylinder change (in the case of 
liquid gas)?

Is the gas cylinder empty (in the case of 
liquid gas)?

The burner will not ignite when it is 
switched on.

All the illuminated rings behind the con-
trol knobs are lit white for 10 seconds 
after switch-on. Then the illuminated ring 
around the active control knob is lit 
orange.

Demo mode is activated.

Deactivate demo mode.

The burner will not ignite when it is 
switched on. 

The illuminated ring behind the control 
knob is flashing yellow and magenta 
alternately.

Electronics fault

Turn all control knobs to 0 and disconnect the 
appliance from the mains power supply for one 
minute (switch off the circuit breaker or pull out 
the plug). 

Reconnect the appliance. The illuminated rings 
around the control knobs will be lit green for a 
few seconds and then turn yellow. Wait until the 
illuminated rings switch off. Then turn any of the 
control knobs to any of the heat settings and 
then back to 0.

Switch on the burner. If the illuminated ring 
starts flashing yellow and magenta again, call 
our after-sales service.

The burner goes out while the appliance 
is in operation.

The illuminated ring behind the control 
knob is flashing orange and white alter-
nately.

Safety switch-off function:  
No actions have been performed 
for an extended period.

Turn all control knobs to 0, and then switch 
them back on if you wish to continue using the 
appliance.

The burner goes out while the appliance 
is in operation.

The illuminated ring behind the control 
knob is flashing orange and white alter-
nately.

Domestic power failure: 
Following a power failure, the 
appliance will remain switched 
off for safety reasons.

Turn all control knobs to 0, and then switch 
them back on if you wish to continue using the 
appliance.

There is a smell of gas in the kitchen.

Gas may be leaking out where 
the gas cylinder is connected.

Check that the gas cylinder connection is not 
leaking. Open windows and ensure the room is 
well ventilated.

Summary of Contents for VG 415 111 IN

Page 1: ...Instruction manual VG 415 111 IN Gas wok ...

Page 2: ...flame monitoring and automatic re ignition 9 Switching off 9 Residual heat indicator 9 Safety shut off 9 Table of settings and tips 10 Tips for cooking and roasting 10 Tips for using a wok 10 Information and tips regarding cookware 11 Suitable cooking vessels 11 Precautions for use 11 Cleaning and maintenance 12 Cleaning the appliance 12 Burnt on dirt 12 Burner discolouration 12 Trouble shooting 1...

Page 3: ...doors Do not install this appliance on boats or in vehicles This appliance is intended for use up to a maximum height of 2000 metres above sea level This appliance is not intended for operation with an external clock timer or a remote control Do not use covers These can cause accidents for example due to overheating catching fire or materials shattering Only use safety devices or child protection ...

Page 4: ...d fire blanket or something similar Risk of fire The hotplates become very hot Never place combustible items on the hob Never place objects on the hob Risk of fire The appliance becomes very hot and flammable materials could catch fire Never store or use flammable objects e g spray cans cleaning agents under the appliance or in its immediate vicinity Never place flammable items on or in the applia...

Page 5: ...off the fuse in the fuse box Shut off the gas supply Contact the after sales service Risk of injury Faults or damage to the appliance are dangerous Never switch on a faulty appliance Unplug the appliance from the mains or switch off the circuit breaker in the fuse box Shut off the gas supply Contact the after sales service Risk of injury Unsuitable pan sizes damaged or incorrectly positioned pans ...

Page 6: ...r appliance Saving energy Choose a burner of roughly the same size as your pan Place the cookware in the middle Use small saucepans for small quantities Using a large saucepan with little in it consumes a lot of energy Always place suitable lids on saucepans Cooking without a lid consumes significantly more energy Use a glass lid so that you can see into the pan without having to lift the lid Cook...

Page 7: ...anufacturer accepts no liability if these accessories are used incorrectly Ventilation openings underneath pan support 0 Pan support 8 Wok ring Wok burner 5 8 kW H Wok burner control knob Indicator Meaning Û Off Appliance off Ú Lit continuously orange Appliance on ˆ Flashing orange Appliance off Residual heat indicator ˆ Flashing orange and white alternately Safety shut off power fail ure ˆ Flashi...

Page 8: ...re dirty this may cause ignition problems Clean the ignition plugs regularly with a small non metallic brush Take care to prevent the ignition plugs from suffering any heavy knocks When you cook using a wok place the wok ring onto the pan support over the wok burner Make sure that the wok is stable on the wok ring when you are cooking When you switch from setting 3 to setting 4 or higher the burne...

Page 9: ...hether the burner or the ignition plug are covered in food remnants etc Trouble shooting on page 13 Switching off Turn the control knob to position 0 The appliance electronics will shut off the gas supply m Warning Risk of burns When the appliance cover is closed this leads to a build up of heat Only operate or switch on the appliance when the appliance cover is open Do not use the appliance cover...

Page 10: ...gh temperatures such as groundnut oil Cook the ingredients at a high heat while stirring constantly Do not cook them for too long The vegetables should be al dente For stirring the food and for taking it out of the pan it is best to use a shallow ladle with a long handle made from a heat resistant material Heat setting Cooking method Examples 12 Heating Water clear soups Blanching Vegetables 10 12...

Page 11: ...d not touch the sides of the pot Do not use damaged pots or pans which do not sit evenly on the cooktoop they may tip over Only use pots or pans with a thick flat base Do not cook without using a lid and make sure the lid is properly fitted This wastes energy Always centre the pot or pan over the burner otherwise it could tip over Do not place large pots on the burners near the control knobs These...

Page 12: ...ecialist retailer or our after sales service item number 00311859 It is suitable for pan supports and the stainless steel recess If necessary let the dirt soak overnight Follow the instructions on the cleaning agent Caution Damage to the surface Do not use the cleaning gel on the burner parts Burner discolouration After extended use the brass burner parts take on a darker colour as a result of the...

Page 13: ...urner will not ignite when it is switched on The illuminated ring behind the control knob is flashing yellow and magenta alternately Electronics fault Turn all control knobs to 0 and disconnect the appliance from the mains power supply for one minute switch off the circuit breaker or pull out the plug Reconnect the appliance The illuminated rings around the control knobs will be lit green for a fe...

Page 14: ... the appliance The illuminated rings around the control knobs light up green for a few seconds and then turn yellow Wait until the illuminated rings switch off 3 Then deactivate demo mode within three minutes as follows Turn any of the control knobs anti clockwise to position 12 4 Turn the control knob clockwise to position 1 5 Turn the control knob anti clockwise to position 0 Wait until the illu...

Page 15: ...f the appliance To save time you can make a note of the numbers for your appliance and the telephone number of the after sales service in the space below in case you need them Please note that a visit from an after sales service engineer is not free of charge in the event that the appliance has been misused even during the warranty period Please find the contact data of all countries in the enclos...

Page 16: ... DJJHQDX DXVJHUlWH PE DUO HU 6WUD H 0 QFKHQ 50 1 ZZZ JDJJHQDX FRP 9001503401 9001503401 991010 en ...

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