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       Customer Service

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Customer Service

Customer Service

If you are unable to rectify the fault, please contact our 

Customer Service. We will always finds a suitable 
solution to avoid unnecessary visits by technicians. 

The contact information for your nearest Customer 
Service office can be found here or on the enclosed 
Customer Service list. 

When calling, please state the product number (E-Nr.) 
and the production number (FD), which can be found on 
the rating plate. 

~

 "Getting to know your appliance" on page 10

 

You can trust in the manufacturer's expertise.

 You 

can therefore be sure that the repair is carried out by 
trained service technicians who carry original spare 
parts for your home appliances.

Appliance self-test

Your appliance features a self-test programme; this 
displays the fault which your Customer Service team 
can rectify.

1

Press 

à

 button to open the main menu.

2

Press 

C

 button to move to the 

Self-test

 menu item.

3

Press 

 button to start the self-test.

The self-test starts.

4

If faults are present, they will be displayed. In this 
case, follow the instructions.

5

The appliance restarts.

6

The message that the self-test has finished is 
displayed for 10 seconds. To acknowledge the 
message, press 

 button.

When the self-test has ended, the appliance switches 
over to normal operation.

Obtaining advice and ordering repairs 
if a fault occurs

Contact information for all countries can be found on 
the enclosed Customer Service list.

--------

GB

0344 892 8988

Calls charged at local or mobile 
rate.

IE

01450 2655

0.03 € per minute at peak. Off 
peak 0.0088 € per minute.

US

877 442 4436

toll-free

Summary of Contents for RF463905

Page 1: ...en User manual RF463905 Freezer...

Page 2: ...volume 16 Setting the signal tone volume 16 Switching the water filter counter on and off 16 Dimming when door is opened and closed 17 Ice and water dispenser light 17 Ice and water dispenser proximi...

Page 3: ...3 en 4Customer Service 32 Appliance self test 32 Obtaining advice and ordering repairs if a fault occurs 32...

Page 4: ...re in an upright position Do not use additional means to accelerate the defrosting process other than those recommended by the manufacturer Risk of electric shock Improper installations and repairs ma...

Page 5: ...n People with limited physical mental or sensory abilities People who have inadequate knowledge concerning safe operation of the appliance Measures Ensure that children and vulnerable people have unde...

Page 6: ...f disposal Old appliances Valuable raw materials can be reclaimed by recycling old appliances m Warning Children may become locked in the appliance and suffocate Leave shelves and containers in the ap...

Page 7: ...dicated on the rating plate inside the appliance Getting to know your appliance on page 10 The weight of the appliance may be up to 460 kg depending on the model The base must be sufficiently stable a...

Page 8: ...an escape the appliance needs to cool less frequently and therefore consumes less power Ventilate the room daily Using the appliance Open the appliance door only briefly The air in the appliance will...

Page 9: ...i Electrical connection Caution Do not connect the appliance to electronic energy saver plugs Note The power source used by the appliance must not be a roof solar power generation or electricity conse...

Page 10: ...Controls P Main switch on off X Door damper Ice maker h Ice cube container Rating plate Frozen food container 2 Automatic door opening Ventilation opening B Particle filter J 1 Ice and water dispense...

Page 11: ...Water filter counter Dimming when door is opened and closed Ice and water dispenser light Ice and water dispenser proximity sensor Temperature unit Language Factory settings Demo mode Rest mode Autom...

Page 12: ...r failure or a fault The ice pack delays the warming of the stored frozen food Note The longest storage time is obtained by placing the ice pack on the food in the top compartment You can take out the...

Page 13: ...on up to the marking Note If you do not turn the filter cartridge with bypass far enough water will leak out causing damage Changing the filter cartridge with bypass or replacing it with a water filte...

Page 14: ...ppliance will stop refrigerating Disconnecting the appliance Caution Deterioration in water quality The water supply must be turned off 3 hours before disconnecting This prevents mould forming due to...

Page 15: ...on to move to the menu item Eco mode 3 Press I button The temperature is changed and the display shows the new temperature When Eco mode is switched off the recommended temperature is set Note You can...

Page 16: ...button to open the menu item 6 Press B C buttons to select the required setting 7 Press button The setting is saved 8 Press button to exit the menu Setting the touch field tone volume You can adjust t...

Page 17: ...itching proximity sensor on or off 1 Press button to open the main menu 2 Press B button to move to the menu item Basic settings 3 Press button to open the menu item 4 Press C button to move to the me...

Page 18: ...on to open the view Rest mode duration 3 Use A buttons to change the duration 4 Press I button to start The appliance switches all listed functions off Switching Rest mode off After the selected time...

Page 19: ...ic door opening Switching off automatic door opening 1 Open the menu item Automatic door opening 2 Select menu item Off Home network You can use this function to establish a connection between the ref...

Page 20: ...the menu you will be automatically guided through initial setup Follow the instructions on the control panel For further information please also see the following chapters 6 Press the B C buttons to...

Page 21: ...he menu item Software update 6 Press button to open the menu item Note The button is only visible if an update is available Installing new software 7 A note appears as soon as installation is complete...

Page 22: ...n prepares the Home Connect functions for use and is only required when you want to use these Home Connect functions for the first time Note Please note that the Home Connect functions can only be uti...

Page 23: ...e inserting fresh produce switch on fast freezing Fast freezing on page 14 2 Take the container out of the freezer compartment and stack the food directly on the shelves and on the floor of the freeze...

Page 24: ...he development of freezer burn 1 Place food in packaging 2 Squeeze out the air 3 Pack food airtight to prevent it from losing flavour and drying out 4 Label packaging with contents and date of freezin...

Page 25: ...in the best water quality if you dispense a little water regularly The particle filter supplied will only filter particles out of water not bacteria or microbes Information on operation of the ice mak...

Page 26: ...un into the light or through the drainage hole into the evaporation area 4 Wipe the door seal with clean water and dry thoroughly with a cloth 5 Switch appliance back on and put in food Care instructi...

Page 27: ...gether remove them and clean the ice cube container regularly 1 Lift the ice cube container 2 Slowly pull out the ice cube container 3 Empty and clean the ice cube container with lukewarm water 4 Dry...

Page 28: ...and off Cracking Automatic defrosting is running Preventing noises Appliance is not level Align appliance using a spirit level If required place a little packing underneath Containers shelves or stor...

Page 29: ...is on The refrigeration unit is switching on more frequently and for longer The appliance has been opened frequently Do not open the appliance unnecessarily The ventilation openings are covered up Rem...

Page 30: ...ater pres sure The water filter particle filter is blocked or needs to be replaced Replace water filter clean particle filter The ice maker is not functioning Ice cube production is switched off Switc...

Page 31: ...watertight Check that the connections are fastened firmly and the water hose is undamaged If the water hose is damaged contact Customer Service and have it replaced Replacement must be performed by C...

Page 32: ...liances Appliance self test Your appliance features a self test programme this displays the fault which your Customer Service team can rectify 1 Press button to open the main menu 2 Press C button to...

Page 33: ...8001135523 8001135523 9904 en...

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