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Basic settings
Frequently Asked Questions (FAQ)
Noises
Why can I hear noises while I'm cooking?
Noises may be generated while using the hob, depending on the characteristics of the base of the cookware. These
noises are normal for induction technology. They do not indicate a defect.
Possible noises:
A low humming noise of the kind a transformer makes:
Occurs when cooking at a high heat setting. The noise disappears or becomes quieter when the heat setting is
reduced.
Low whistling noise:
Occurs when the cookware is empty. The noise disappears when water or food is added to the cookware.
Crackling:
Occurs when using cookware made from layers of different material or when using cookware of different sizes and dif-
ferent materials at the same time.The volume of the noise may vary depending on the quantity of food being cooked
and the cooking method.
Fan noise:
The hob is equipped with a fan that automatically switches on at high temperatures. The fan may continue to run even
after you have switched off the hob if the temperature detected is still too high.
Cookware
Which types of cookware can be used with an induction hob?
You can find information on which types of cookware can be used with an induction hob in the section entitled
Why is the hotplate not heating up and why is the heat setting flashing?
The cookware is on a different hotplate to the one that has been switched on.
Check that you have switched on the correct hotplate.
The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking.
You can find information on the type, size and positioning of the cookware in the section entitled
Why is it taking so long for the cookware to heat up or why is it not heating up sufficiently despite being on a high heat set-
ting?
The cookware is too small for the hotplate that is switched on or it is not suitable for induction cooking.
You can find information on the type, size and positioning of the cookware in the section entitled
How do you switch on the two-ring and three-ring cooking zones?
These cooking zones can detect cookware of different sizes. The hotplate automatically activates the one-, two- or three-
ring cooking zone, depending on the material and characteristics of the cookware. This ensures that the right amount of
heat is supplied in order to achieve good cooking results.
Cookware that corresponds to the size of the hotplate and has a fully ferromagnetic base is most suitable. You can find
information on which types of cookware can be used with an induction hob in the section entitled
Cleaning
How do I clean the hob?
Optimal results can be achieved with cleaning products specifically for use on glass-ceramic surfaces. Do not use
harsh or abrasive cleaning products, dishwasher detergents (concentrates) or floorcloths.
You can find more information on cleaning and caring for your hob in the section entitled
