
9-22
G-Tek Corporation
Troubleshooting
8.
If message is subjected to GSM and call is observed simultaneously, will the GSM respond
to the SMS?
•
Yes, GSM will still respond in that situation.
9.
Will it be helpful if we register our SIM for SMS purpose only?
•
Yes, unwanted call will get rid of.
10.
Can't we set the command code to make the protocol more secure?
•
No, Command code is not specific to single Piece of Product. But is generic to product so it has
to be kept common.
10.6
GSM
P
HONE
N
UMBER
E
NTRY
1.
Is there any necessary criteria to be followed before entering the phone number?
•
YES, initial (very first) number to be entered as 10 0’s (0000000000). This is to be entered
manually in SIM.
2.
Is it necessary to keep GSM in an open space near the device? We are having a small area
that is too congested near the device wherein we have to fit the modem?
•
For this there is network LED along with a Query for Signal Strength that can be observe in PC
application. Also the Process LED is turn to RED from GREEN in case of any ERROR/FAILURE in
the GSM. If the strength is as per the recommended value it will be fine to mount the GSM on
the particular area.
3.
Does this device carries a Bluetooth option as well?
•
No, Instead the Modem provides with RS232 connection, USB and TCP/IP.
4.
Is there any security regarding the entry of Phone number in phone book entry of GSM?
•
YES, the first number in phone book has to be 10 0’s (0000000000).
Furthermore this is to be
entered manually in the SIM card. Then and only then rest of the number can be set in phone
book entry.
5.
Why is it bound to enter the phone number in ISDN (Integrated services for digital
network) format only?
•
This is because the product merely is not restricted to a single country or state so if ISDN
format is used, it can be used anywhere in the world without any hindrance.
6.
Restricted phone book entry to 20?
•
It is not completely restricted if any requirement comes it can be look upon.
7.
Is there possible to update Time request of partial disarming in arming or disarming
mode?
•
Yes, new request sent from admin that accept GSM even any mode GSM is working ,soon as
GSM accept new request it start reacting updated request even in time duration changes in
partial disarm that changes of time is also possible.
8.
When there is an error in '#' protocol there should be some kind error message to be
provided?
•
There is an error message for string entered command code, phone number and index number.
Here in
“
#
“is not considered in error because
any of irrelevant message is received the GSM
would respond to it and it is very much unnecessary.