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Support & Warranty

G DRIVE

®

Technical Support

Thank you for purchasing G-DRIVE mobile. If you have any comments or questions 
about this manual or the product, please let us know! 

G-Technology appreciates and values its customers, striving to give you the finest     
service and support. If you encounter any difficulties while installing or using  
G-DRIVE mobile, please contact G-Technology Technical Support at  

www.g-technology.com/contact/contact_support

.

Helpful information for support

When contacting Technical Support, it’s best to be in front of your computer and have 
the following information available:

• Your G-DRIVE mobile serial number (on bottom of unit)  
• Operating System and version  
• Computer brand and model  
• List of other devices attached to your computer 

Summary of Contents for G-DRIVE mobile USB

Page 1: ...Portable USB and FireWire PRODUCT MANUAL g technology com G DRIVE...

Page 2: ...hat s in the Box 8 System Requirements 8 Overview of the Drive 9 Easy Installation for Mac 9 Disconnect the Drive 10 Using Your Drive on Mac Use with Time Machine 12 Initialize Drive for Mac 14 Restor...

Page 3: ...G DRIVE Safety General Use Safety Precautions p 4 Backup Your Data p 5...

Page 4: ...way from moisture or liquids To reduce the risk of damage do not expose this drive to rain or moisture Do not use it in damp or wet conditions Never place objects containing liquids on the drive as th...

Page 5: ...for the recovery or restoration of lost data Any loss corruption or destruction of data while using a G Technology drive is the sole responsibility of the user Make two backups To help prevent the lo...

Page 6: ...G DRIVE About Your G DRIVE mobile Introduction p 7 What s in the Box p 8 System Requirements p 8 Overview of the Drive p 9 Easy Installation for Mac p 9 Disconnect the Drive p 10...

Page 7: ...and is perfect to store or backup your important documents music digital videos and digital photo files Back up all the files on your MacBook Pro automatically G DRIVE mobile works with Time Machine r...

Page 8: ...items are missing please contact G Technology at g technology com support System Requirements G DRIVE mobile supports the folllowing Operating Systems The drive is set up at the factory for use with M...

Page 9: ...ed to or from the hard drive Easy Installation for Mac G DRIVE mobile easily attaches to your computer via the USB or FireWire port Simply use one of the included cables to connect the drive to the ap...

Page 10: ...g or unmounting the drive from your computer 1 Before disconnecting the drive unmount the system by simply dragging the G DRIVE mobile icon to the trash located in the dock Keyboard shortcut Select th...

Page 11: ...G DRIVE Using Your Drive on Mac Use with Time Machine p 12 Initialize Drive for Mac p 14 Restore the Drive Icon p 17 Reformat with Partitions p 19...

Page 12: ...s The following steps will quickly set up G DRIVE mobile with Time Machine 1 When you attach G DRIVE mobile for the first time the Time Machine dialog box should automatically appear Click the Use as...

Page 13: ...k the Use for Backup button 4 Make sure the Time Machine switch is set to ON You can set its options by clicking the Options button Do this to choose volumes folders or files you do NOT want to backup...

Page 14: ...m This application is located on your hard drive under Applications Utilities Disk Utility The window below will appear Your G DRIVE mobile will be displayed in the left hand column 2 Select the G DRI...

Page 15: ...e this format if you intend to use the drive for Time Machine or to create a separate bootable installation of the OS Mac OS Extended Use this format for best performance and media storage 5 Click the...

Page 16: ...you should automatically see the Time Machine dialog box Click the Use as Backup Disk button if you want to use the drive with Time Machine For more info using the drive with Time Machine go here Clic...

Page 17: ...pearance on the computer desktop look nicer and more accurate 1 To get the G Technology Icon package go to g technology com support and navigate to your product There will be a link to download the ic...

Page 18: ...s its Get Info window below left 5 Select the default icon in the Get Info window below left 6 Press Command V to paste the custom G DRIVE mobile icon into the Get Info window below right The icon for...

Page 19: ...ses For instance segment user data from backup data set up a multi boot environment with different Operating Systems or create a dedicated capture scratch disk for programs like Final Cut Pro and Adob...

Page 20: ...icon not the G Technology drive icon by clicking it in the left side column 3 Click on the Partition button in the main window 4 Select the number of partitions you would like from the Volume Scheme...

Page 21: ...is recommended to use Mac OS Extended or Mac OS Extended Journaled For info about formats go here In the Size field type in a size for the partition Alternately you can drag the bar in between each p...

Page 22: ...le partitions will be displayed in the left hand panel of Disk Utility 10 Quit the Disk Utility program After reinitializing the drive the custom icon for the G Technology drive has been erased You ca...

Page 23: ...G DRIVE Using Your Drive on Windows Windows Use p 24 Cross Platform Use p 25...

Page 24: ...RIVE mobile is set up at the factory for use with Mac OS systems A simple initialization will prepare your drive for use with Windows 7 Vista and XP systems For helpful information on configuring and...

Page 25: ...Utility program This application is located on your hard drive under Applications Utilities Disk Utility The window below will appear Your G DRIVE mobile will be displayed in the left hand column 2 Se...

Page 26: ...FAT32 NOTE You may need to rename the drive because FAT32 does not support more than 11 letters in the drive name 5 Click the Erase button in the lower right corner of the window A dialog box will app...

Page 27: ...re available for FAT32 With this format you will be able to read write on Windows Vista 7 and XP and on Mac OS machines Limitations with FAT32 There are some limitations when using FAT32 The MS DOS Fi...

Page 28: ...G DRIVE Support Warranty Technical Support p 29 Limited Warranty p 30 Copyright p 32...

Page 29: ...t If you encounter any difficulties while installing or using G DRIVE mobile please contact G Technology Technical Support at www g technology com contact contact_support Helpful information for suppo...

Page 30: ...measured from the date of sale from HGST to the authorized distributor What does this limited warranty not cover The limited warranty does not cover damage resulting from commercial use misuse acciden...

Page 31: ...rrier at HGST shipping point You are responsible for importation of the replaced product if applicable HGST will not return the original drive to consumers therefore the consumer is responsible for mo...

Page 32: ...nding on the operating environment and formatting Copyright One gigabyte GB is equal to one billion bytes when referring to hard drive capacity Accessible capacity will vary depending on the operating...

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