Troubleshooting Guide
Sensor Solutions Source
Load · Torque · Pressure · Multi Axis · Calibration · Instruments · Software
www.futek.com
USB200 Series
High-Resolution USB Output Devices
Page 1: ...Troubleshooting Guide Sensor Solutions Source Load Torque Pressure Multi Axis Calibration Instruments Software www futek com USB200 Series High Resolution USB Output Devices...
Page 2: ...ice Please visit http www futek com salesterms for complete terms and conditions 10 Thomas Irvine CA 92618 USA Tel 949 465 0900 Fax 949 465 0905 www futek com Important Tips 3 Frequently Asked Questio...
Page 3: ...free trial provides the Full Version of SENSIT for a period of 14 days If a purchase code is entered the Full Version will remain permanently Sensors with Teflon cables are more prone to wiggling out...
Page 4: ...nifies that the calibration initialization process has been completed b Are all three LED s lit when plugging in the USB The green LED signifies that the USB kit is properly powered through the USB po...
Page 5: ...I CLOSE THE PROGRAM If any software communicating with USB closes unexpectedly a reset will be needed for the USB device as it may be stuck in an unknown state Unplug and re plug the device to perform...
Page 6: ...he DLL bit match that of your LabVIEW program i e 32 bit DLL for 32 bit LabVIEW In LabVIEW 2015 the FUTEK DLL must be in the same directory as LabView exe You can get drivers from FTDIchip here http w...
Page 7: ...gnal the word Error will instead be sent SENSIT will generate this error when it receives the string word Error instead of an integer number Possible causes would be if the internal USB instrument cal...
Page 8: ...If your version of Excel is a click to run an internet search of this version of Excel can provide more information Issue can be solved by saving the test results in CSV or TXT format or downloading f...
Page 9: ...e is no row at position XXXXXX This is caused by a threading issue during Live Graphing This issue has been resolved in later updates of SENSIT The latest version should be downloaded and installed Fi...
Page 10: ...version and operating language i e Windows 7 64 bit with Microsoft Excel 2010 English language 3 Description of what you were trying to perform in the SENSIT Software and when you received the error...
Page 11: ...11 Figure 7...
Page 12: ...10 Thomas Irvine CA 92618 USA Tel 949 465 0900 Fax 949 465 0905 www futek com...
