Funkwerk elmeg t444, Operating Instructions Manual, Page: 54 / 84

Configuration by the specialized dealer
Remote access
You can also have your PABX configured by the service center at a certified dealer's. Call the service center, get their advice and tell them how
you wish to have your system configured. The dealer's service center can then configure your PABX system remotely from their office. Your
dealer can provide you with the number for the service center.
You can then either set up a remote access link to the service center yourself, or enable your PABX for dial-in by the service center. The dea-
ler's service center only has access to data on your PABX when the system is enables for remote access.
The following procedure describes remote access from analog terminal devices, but of course you can also use ISDN telephones for this.
Remote access with call to the dealer's service center
You call the service center from an analog telephone, for example, at connection 1 (internal number 10), or from a telephone at connection 2
(internal number 11). You are then connected with a service technician who explains the further procedure to you. When requested by the
technician you push the Recall flash button. You will hear the internal dial tone.
g R *792 t # q g
Call to service center Number for the servi-
ce center
Ack.
signal
Continue call
You are then re-connected with the service technician and can continue your call. If you initiate remote access using an ISDN telephone you
will have to push the Recall flash button once again, depending on the terminal device being used.
·
The service technician can then load data from your PABX and conduct the configuration based on your request and
needs.
·
The service technician can not, however, view or edit your password, but Your system may be reset to its initial status
(0000) however.
·
The service technician then loads the edited data back into your PABX and ends the data transfer.
This remote access link to the service center involves two connections that are charged to you.
Remote access with call to the dealer's service center
You call up the service center. You are then connected with a service technician who explains the further procedure to you. You then hang up
the handset and initiate the remote access procedure as follows:
b *792 t #
Lift up
handset
Number for the service center
You will hear the internal music on hold once a connection to the service center has been established.
When the data have been transferred the service center will terminate the connection.
You hear the busy signal. Replace the handset.
The connection is terminated immediately if you hang up the handset during an ongoing connection to the service
center.
Enable the PABX for dial-in by the service center
You can enable your PABX for dial-in by the service center. The service technician can then perform a remote configuration for your system.
Enabling for remote access lasts for around 30 minutes.
b *782 q a
Lift up
handset
Ack.
signal
Replace
handset
Commissioning the phone part
50