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The company's quality assurance system includes equipment testing and inspection of
operational procedures to ensure the reliability of product quality. Prior to the product exporting
from the Company, we adopt all possible measures to make the electrical, optical, mechanical and
other indicators of products reached the standards promulgated. The Company requires the user to
monitor on-site inspection and assembly; the testing personnel should carry out related operations
in strict accordance with the preventive measures formulated when they operate and test optical
static sensitive devices.
8.1)
Warranty Rules
For users’ first-hand products, the company repairs them in the area of materials and
manufacturing processes free in a year since users pick up them.
Using this product, please follow the requirements on the instructions strictly, do not
arbitrarily change. In the warranty period, the user can not break the seal, and the internal circuitry
cannot be changed. If the product fails to reach the quality requirements or experience problems to
be solved, please return the products to the company, which will handle according to the warranty
provisions.
In the warranty period, users have the right to repair or replace the defective product
confirmed by the company. However, the above provision is considered invalidly to change
ownership, or the irregularities caused by use, storage, transport, assembly or accidents.
8.2)
Assurance for specific product and guide to repair
All products are produced according to high-quality standards to ensure that avoid the failures
in technology, materials and external framework, etc. If requests maintenance or return faulty
equipment, the user should raise within 30 days on receipt of goods or in the warranty period,
please follow the following principles:
8.2.1)
You shall return them after you receive the Recycling Single issued by the company's
sales department. When you apply return, please attach the device model, serial number and return
reasons, and requested prepay return shipping. If you do not pay the freight in advance nor
recycling single, the Company will not receive.
8.2.2)
Before the repair, the Company will inform the user about the equipment test results
and maintenance costs (generally about the failure caused by the users or issues which do not meet
the warranty conditions). If the returned facilities fully meet the quality requirements and don’t
need to repair, or the user does not require repairs outside of warranty service, users have to pay
the basic fee. Only when the user acknowledges all the costs of maintenance, the company will
carry out repairs. Similarly, only with the user's consent, the company will be able to replace
equipment parts (such as connectors), which is very necessary to the company's testing and repair.
