Fujitsu Streamer DAT 160, User Manual, Page: 30 / 41

DAT 160 USB
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6 Troubleshooting
In this chapter:
– “General procedure” on page 29
– “Verifying USB installation for optimum performance” on page 31
– “Frequently asked questions about USB drivers” on page 34
– “Problems with cartridges” on page 34
6.1 General procedure
If a problem occurs, the first step is to try to establish whether the problem lies
with the cartridge, the drive, the host computer and connections, or the way the
system is being operated.
Has the system just been installed?
There could be an installation problem:
Ê Check through the information in the relevant installation chapter of this
guide.
Ê
Check the power connectors and USB cabling.
Ê
Are you connected to a USB 2.0 port? Are there any other devices attached
to the same USB hub/controller? See also
“USB configuration Guide” on
page 37 .
Ê
Check the environmental conditions against the specified limits.
Ê
Are appropriate drivers and application software installed on the host?
Are you using new cartridges or a different brand of cartridge? Have you
been using the particular cartridge for a very long time?
The problem could lie with the cartridge:
Ê Check through “Use the correct media” on page 23 .
Ê Check that you are using a DDS-labeled cartridge—not a DAT cartridge.