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26

Chapter 4 Operation and Maintenance

4.2

Maintenance service

For contact information about maintenance service details, products and services, 

refer to "Start Guide".

4.2.1 Contacting Maintenance Support

Before contacting maintenance support, check the following.

■

Points to be checked

• Product name and product ID

• Blade Server hardware configuration (such as types and settings of installed options)

• RAID configuration

• Phenomena (what happened when doing what, what was displayed, etc.)

• Date/time of occurrence

• LED statuses

Manufactures
number

Product ID

ST

A

SERIAL.

MODEL.PG

[Front]

Summary of Contents for PRIMERGY SX650

Page 1: ...tions This chapter explains the names and functions of the parts Chapter 2 Installation and Connection This chapter explains how to install this product in the chassis and how to connect it to the Server Blade Chapter 3 Operation This chapter explains operating this product Chapter 4 Operation and Maintenance This chapter explains maintenance after starting to use the server Appendix This chapter ...

Page 2: ...d damages that occur as a result of the data loss for any reason except for items covered under warranty High Safety This product is designed developed and manufactured as contemplated for general use including without limitation general office use personal use household use and ordinary industrial use but is not designed developed and manufactured as contemplated for use accompanying fatal risks ...

Page 3: ...are used as visual aids throughout this manual Windows screens and file names may vary depending on the OS software or configuration of the server used Figures in this manual may not show cables that are actually connected for convenience of explanation Failure to observe this warning may cause serious injury or death and or destroy the system Failure to observe this warning may lead to injury des...

Page 4: ... throughout this manual Product name Expressions and abbreviations PRIMERGY SX650 Storage Blade Storage Blade or this product PRIMERGY BX620 S4 Server Blade Server Blade PRIMERGY BX600 S3 Blade Server System Unit Chassis PRIMERGY BX600 Management Blade Management Blade ...

Page 5: ...se a product failure fire or electric shock Avoid placing this product in locations subject to oil vapors excessive humidity direct sunlight heat or dust or having poor ventilation or in areas where strong magnetic fields are generated Storage or use of this product in such areas may cause a product failure fire or electric shock Do not pour water into this product Doing so may cause a product fai...

Page 6: ...6 All product names used are trademarks or registered trademarks of their respective manufacturers All products are copyrights of their respective manufacturers Copyright FUJITSU LIMITED 2008 ...

Page 7: ... Operation 3 1 Turning this product on off 18 3 1 1 Turning on 18 3 1 2 Turning off 18 3 2 Installing the internal hard disk unit 19 3 2 1 Installation location 20 3 2 2 Installable internal hard disk units 20 3 2 3 Installation procedure 21 3 2 4 Removal procedure 22 Chapter 4 Operation and Maintenance 4 1 Troubleshooting 24 4 1 1 Points to be checked 24 4 2 Maintenance service 26 4 2 1 Contactin...

Page 8: ...8 ...

Page 9: ...9 Chapter 1 Names and Functions This chapter explains the names and functions of the parts 1 1 Front 10 ...

Page 10: ... being written to or read from the internal hard disk unit c Hard disk status LED This LED lights up or blinks as follows depending on the internal hard disk unit status d Disk bay Install internal hard disk units Up to 5 units can be installed in this product LED status Description Off Operating normally Amber An error is detected in the internal hard disk unit Blinking in amber Rebuilding or rep...

Page 11: ...SX650 Storage Blade Hardware Guide 4 e Power LED Indicates this product s power status f SAS connector Connects the SAS cable one cable is provided standardly LED status Description Off Powered off Green Powered on ...

Page 12: ...12 Chapter 1 Names and Functions ...

Page 13: ...13 Chapter 2 Installation and Connection This chapter explains how to install this product in the chassis and how to connect it to the Server Blade 2 1 Installation and connection 14 ...

Page 14: ...lled or removed while the chassis main power is on Use ServerView console V4 61 05 planned or later to display this product information When installing this product in the chassis install it in the slot to the right of the Server Blade to which it is connected Not doing so may cause problems for example the power may not turn on When adding this product to a pre installed chassis a Management Blad...

Page 15: ...nnecting the SAS cable 1 Touch a metal part of the chassis to discharge static electricity 2 Check the SAS cable connection location Check the locations of the SAS connector on this product and SAS connector B on SAS RAID Ctrl in the Server Blade Turn off the Server Blade to be connected before connecting the SAS cable SAS connector SAS connector B Server Blade This product ...

Page 16: ...sert it until it clicks locked The SAS cable is universal Removing the SAS cable 1 Hold the connector levers on both sides of SAS cable with both hands at the same time The lock is released 2 Pull out the SAS cable on both sides holding the connector levers at the same time Turning off the connected Server Blade before removing the SAS cable SAS cable Connector levers ...

Page 17: ...17 Chapter 3 Operation This chapter explains operating this product 3 1 Turning this product on off 18 3 2 Installing the internal hard disk unit 19 ...

Page 18: ...urn on approximately 15 seconds after this product s power turns on This happens because Sever Blade initialization takes time This does not mean there is a failure 3 1 2 Turning off When shutting down the OS that is running on the Server Blade this product s power is turned off in conjunction with the Server Blade power When the Server Blade power cannot be turned off even if the OS is shut down ...

Page 19: ...or the metal plate Do not handle the internal hard disk unit roughly Doing so may damage the internal data Do not drop or damage the internal hard disk unit Do not knock the internal hard disk unit on another internal hard disk unit or other things Avoid the contact of metallic materials with the internal hard disk unit Do not put anything on the internal hard disk unit Do not use a cell phone nea...

Page 20: ...d disk units that can be installed in this product Make sure to install a dummy unit to restrict cold airflow in disk bays where internal hard disk units are not installed Product name Product ID Description HDD SAS 10k 73GB hot plug 2 5inch PG HDD71B 73 4GB 10 000rpm SAS 2 5 inch hot pluggable HDD SAS 15k 73GB hot plug 2 5inch PG HDD75B 73 4GB 15 000rpm SAS 2 5 inch hot pluggable HDD SAS 10k 147G...

Page 21: ...emove the dummy unit Dummy units are installed in the bays where internal hard disk units are not installed 1 Press the tab on the bottom of the dummy unit up 2 Pull the dummy unit forward slowly and out Keep the removed dummy units in the safe place 3 Install the internal hard disk unit 1 Insert the unit fully into the disk bay with the internal hard disk unit cover opened 2 Close the cover secur...

Page 22: ...1 Touch a metal part of the chassis to discharge static electricity 2 Remove the internal hard disk unit 1 Open the cover while pressing the tab 2 Pull the internal hard disk unit out Pull the unit out with both hands 3 Install a new internal hard disk unit or dummy unit 3 2 3 Installation procedure p 21 2 1 Tab ...

Page 23: ...23 Chapter 4 Operation and Maintenance This chapter explains maintenance after starting to use the server 4 1 Troubleshooting 24 4 2 Maintenance service 26 ...

Page 24: ...rver p 25 The disk is not recognized by the server p 25 4 1 1 Points to be checked This product has an error Pull the chassis power plug out of the power supply outlet when this product is in the following state as compared with usual operation and contact your maintenance engineer Over heating Emitting a strange smell Smoking Emitting strange noises Shaking unusually The power source of this prod...

Page 25: ...turned on This product may fail Contact your maintenance engineer The hard disk status LED lights up amber A hard disk unit error may be detected Leave this product as is and contact your maintenance engineer An error message about this product is displayed in the server Although you can use this product within a scope which does not affect operation leave this product as is and contact your maint...

Page 26: ...intenance Support Before contacting maintenance support check the following Points to be checked Product name and product ID Blade Server hardware configuration such as types and settings of installed options RAID configuration Phenomena what happened when doing what what was displayed etc Date time of occurrence LED statuses Manufactures number Product ID ST A SERIAL MODEL PG Front ...

Page 27: ...27 Appendix This chapter explains the specifications of this product A Specifications 28 ...

Page 28: ...0rpm 146 8GB 10 000rpm 73 4GB 15 000rpm Maximum capacity 734GB 146 8GB 5 Interface SAS 3Gbit sec Hot plug Available External interface SAS 3Gbit sec 4 ports Connector mini SAS SFF8088 1 Power consumption calorific value 110W 396kJ h Weight 4 7kg Dimension mm 42 W 476 D 286 H Exclusive unit BX600 S3 Blade Server System Unit 1 slot Power supply supplied from a chassis 12VDC operating 5VDC standby Po...

Page 29: ...o third party copyrights or other rights arising from the use of any information in this manual No part of this manual may be reproduced in any form without the prior written permission of Fujitsu PRIMERGY SX650 Storage Blade Hardware Guide B7FH 5621 01ENZ0 00 Issued in Issued by August 2008 FUJITSU LIMITED ...

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