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Fujitsu PRIMERGY RX2510 M2, Operating Manual

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Fujitsu PRIMERGY RX2510 M2 Operating Manual Download Page 71

RX2510 M2

Operating Manual

71

Troubleshooting and tips

8.4

Flickering stripes on monitor screen

V

CAUTION!

Switch off the server immediately. Risk of damaging the server.

Monitor does not support the set horizontal frequency

Ê

Find out which horizontal frequency your monitor screen supports. You will 
find the horizontal frequency (also known as line frequency or horizontal 
deflection frequency) in the documentation for your monitor.

Ê

Refer to the documentation for your operating system or the software for the 
screen controller for details of how to set the correct horizontal frequency for 
your monitor, and follow the procedure accordingly.

8.5

No screen display or display drifts

The wrong horizontal frequency or resolution has been selected for the 
monitor or for the application program.

Ê

Find out which horizontal frequency your monitor screen supports. You will 
find the horizontal frequency (also known as line frequency or horizontal 
deflection frequency) in the documentation for your monitor.

Ê

Refer to the documentation for your operating system or the software for the 
screen controller for details of how to set the correct horizontal frequency for 
your monitor, and follow the procedure accordingly.

Summary of Contents for PRIMERGY RX2510 M2

Page 1: ...Operating Manual English FUJITSU Server PRIMERGY RX2510 M2 Operating Manual February 2016 ...

Page 2: ...pyright and Trademarks Copyright 2016 Fujitsu Technology Solutions GmbH All rights reserved Delivery subject to availability right of technical modifications reserved All hardware and software names used are trademarks of their respective manufacturers The contents of this manual may be revised without prior notice Fujitsu assumes no liability for damages to third party copyrights or other rights ...

Page 3: ...e components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor or smoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reached more quickly if for example the product is used in a hot environment The customer...

Page 4: ...ter issued by JEITA the Japan Electronics and Information Technology Industries Association Technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents produced by Fujitsu may contain technology controlled by the Foreign Exchange and Foreign Trade Control Law of Japan Documents which contain such technology should not be exported from Japan or transferred to non ...

Page 5: ...1 Safety instructions 29 4 2 FCC Class A Compliance Statement 37 4 3 Transporting the server 38 4 4 Notes on installing the server in the rack 38 4 5 Environmental protection 39 5 Hardware installation 41 5 1 Unpacking the server 42 5 2 Installing removing the server in from the rack 43 5 3 Connecting devices to the server 44 5 3 1 Connecting the monitor 45 5 4 Connecting the server to the mains 4...

Page 6: ...troller 62 6 3 3 Configuring the server and installing the operating system with the ServerView Installation Manager 63 6 3 4 Configuring the server and installing the operating system without the ServerView Installation Manager 64 6 4 Cleaning the server 65 7 Property and data protection 67 7 1 BIOS Setup security functions 67 8 Troubleshooting and tips 69 8 1 Power on indicator remains unlit 69 ...

Page 7: ...ting Manual Contents 8 10 Error message on screen 73 8 11 Expansion cards or onboard devices not recognized 73 8 12 Temperature warning 74 8 13 No effect of keyboard or mouse 74 8 14 Optical drive cannot read data 74 ...

Page 8: ...Operating Manual RX2510 M2 Contents ...

Page 9: ...d Automatic Server Reconfiguration and Restart ASR R Security functions in the BIOS Setup and on the system board protect the data on the server against manipulation Additional security is provided by the lockable rack door 1 1 Concept and target groups for this manual This operating manual describes how to install set up and operate your server This operating manual is intended for those responsi...

Page 10: ...ID for SAS User Guide LSI MegaRAID SAS Software User Guide Modular RAID Controller Modular SAS HBA Installation Guide I All documentation on PRIMERGY hardware and ServerView software is available online from the Fujitsu manuals server at For the global market http manuals ts fujitsu com For the Japanese market http jp fujitsu com platform server primergy manual The complete PRIMERGY documentation ...

Page 11: ...les in your operating system 1 3 Notational conventions The following notational conventions are used in this manual Text in italics indicates commands or menu items Quotation marks indicate names of chapters and terms that are being emphasized Ê describes activities that must be performed in the order shown V CAUTION pay particular attention to texts marked with this symbol Failure to observe thi...

Page 12: ...12 Operating Manual RX2510 M2 Introduction ...

Page 13: ...e event of an error Hot plug HDD SSD modules Hot plug power supply units Memory modules System fans Expansion cards For information on replacing these components see the FUJITSU Server PRIMERGY RX2510 M2 Upgrade and Maintenance Manual CSS indicators on the control panel and on the back of the PRIMERGY server provide you with information if a CSS event arises In addition CSS errors are displayed in...

Page 14: ...lots for expansion cards The server can be flexibly expanded via four slots 2x PCIe x16 and 2x PCIe x8 A second processor is required for slot 4 One horizontal chassis slot can be occupied by a serial interface Hard disk drives The server can be equipped with 4x 3 5 inch or 4x 2 5 inch SAS SATA HDD SSD modules The 2 5 inch SAS SATA HDDs SSDs modules consist of a 2 5 inch SAS SATA HDD SSD and a 3 5...

Page 15: ...d disk drive configurations As an option a flash backup unit FBU can save the memory content even if the power fails Cache memory size of 512 Mbyte or 1 Gbyte is available I For more information on configuring the controller see section Configuring the SAS SATA RAID controller on page 62 Further information on SAS SATA RAID controllers is provided in the Modular RAID Controller Installation Guide ...

Page 16: ...gn only certain components which support the respectively increased higher operating temperature range may be installed and used For applicable restrictions please refer to the official configurator tool High level of availability and data security When memory data is accessed 1 bit errors are identified in the main memory and automatically corrected with the error correcting code ECC method ASR R...

Page 17: ...ng Browser access via iRMC S4 s own Web server Secure communication SSH SSL Power Management for the managed server depending on its system status Power Consumption Management Connecting virtual drives as remote storage Text based and graphic console bypass Advanced Video Redirection Remote Storage Command Line Interface CLI Simple interactive or script based iRMC S4configuration Customer Self Ser...

Page 18: ... monitoring regardless of server status High performance graphical console bypass AVR protected by HTTPS SSL 128 bit Remote storage via USB Remote power on Temperature monitoring of the CPU and the surrounding area Detailed status and error reports for processors and main memory Watchdog timer for Automatic Server Reconfiguration and Restart ASR R in the event that memory modules or processors fai...

Page 19: ...hould the operating system or hardware fail ServerView Remote Management ServerView Remote Management is the remote management solution from Fujitsu for PRIMERGY servers ServerView Remote Management and the relevant hardware components integrated on the system board allow remote monitoring and maintenance as well as fast restoration of operation in the event of errors Remote monitoring and mainten...

Page 20: ...e be forewarned System Board Processor Memory Modules Configuration System board type D3279 Chipset Intel C610 Processor quantity and type 1or 2 Intel Xeon E5 2600 v4 family processors Memory slots 12 Memory slot type DDR4 Memory capacity min max 4 GB 384 GB Memory protection Memory Scrubbing SDDC only for registered DIMMs Memory notes Performance Mode with identical modules in all four channels 2...

Page 21: ...ID level 0 1 10 5 50 6 60 1024 MB Cache Optional FBU based on LSI SAS2208 Integrated RAID 5 6 Ctrl HDD SAS 6 Gb Fujitsu 8 ports int RAID level 0 1 10 5 50 6 60 512 MB Cache Optional BBU based on LSI SAS2108 Integrated RAID 0 1 Ctrl SAS SATA 6 Gb Fujitsu 8 ports int RAID level 0 1 10 No BBU support based on LSI SAS2008 SATA Controller Intel C612 1 x SATA channel for ODD Remote Management Controller...

Page 22: ...ator blue Power on indicator green CSS indicator orange Status LEDs at system rear side Global error CSS ID indicator orange orange blue LAN connection indicator green LAN speed indicator green yellow Rack W x D x H 482 6 mm bezel 435 4 mm body x 770 7 mm x 42 85 mm Mounting depth rack 748 2 mm Height unit rack 1 U 19 rack mount yes Mounting cable depth rack 200 mm 1000 mm rack recommended Weight ...

Page 23: ...721 IEC 721 Part 3 2 Temperature Operation 3K2 5 C 40 C with Fujitsu ATD 40 C 5 C 45 C with Fujitsu ATD 45 C 10 C 35 C without Fujitsu ATD Transport 2K2 25 C 60 C Humidity 10 85 non condensing min configuration 1xPSU 1xCPU max configuration 2xPSU 2xCPU Sound power level LWAd ISO 9296 4 7 B standby 4 8 B operation 5 0 B standby 5 2 B operation Sound pressure level at adjacent workstation LpAm ISO 9...

Page 24: ...f supported screen resolutions in the Operating Manual or Technical Manual supplied with the graphics controller Rated voltage range 100 V to 240 V Frequency 50 Hz 60 Hz Rated current with min configuration 4 5 A 2 0 A Max rated current 8 5 A 3 5 A Effective power 480 W Apparent power 485 VA Heat dissipation 2938 kJ h 2784 Btu h Main power fuse 16 A Protection class I Screen resolution pixel Maxim...

Page 25: ...Safety EN 60950 1 2ed EN 62479 USA Canada CSA C22 2 No 60950 1 07 2ed Electromagnetic compatibility International CISPR 22 Europe EN 55022 Class A EN 55024 EN 61000 3 2 EN 61000 3 3 EN 62311 USA Canada 47CFR part 15 Class A ICES 003 Japan VCCI Class A JEITA CE marking to EU directives Low Voltage Directive 2006 95 EC Electromagnetic compatibility 2004 108 EC ...

Page 26: ...26 Operating Manual RX2510 M2 Functional overview ...

Page 27: ...he server on page 42 Ê Make sure that you have all necessary manuals see Documentation overview on page 10 print out the PDF files if required Ê Components that have been ordered additionally may be delivered loose with the server For mounting refer to the original component documentation Ê Mount the server into the rack see Installing removing the server in from the rack on page 43 Ê Wire the ser...

Page 28: ...erView Suite Server Installation and Deployment Configuration information can also be found in section Configuring the server and installing the operating system with the ServerView Installation Manager on page 63 Local configuration and installation with or without the ServerView Installation Manager see section Configuring the server and installing the operating system with the ServerView Instal...

Page 29: ...formed by technical specialists A technical specialist is a person who is trained to install the server including hardware and software Repairs to the device that do not relate to CSS failures shall be performed by service personnel Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability Any failure to observe the guidelines ...

Page 30: ...tion and operation V CAUTION This unit should not be operated in ambient temperatures above 35 C For servers with Fujitsu Advanced Thermal Design the ambient temperature can increase to 40 C or 45 If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with the requirements for n...

Page 31: ...mply with EN 50173 and EN 50174 1 2 standards or ISO IEC 11801 standard respectively The minimum requirement is a Category 5 shielded cable for 10 100 Ethernet or a Category 5e cable for Gigabit Ethernet Route the cables in such a way that they do not create a potential hazard make sure no one can trip over them and that they cannot be damaged When connecting the server refer to the relevant instr...

Page 32: ... warranty is void if the server is damaged during installation or replacement of system expansions Only set screen resolutions and refresh rates that are specified in the operating manual for the monitor Otherwise you may damage your monitor If you are in any doubt contact your sales outlet or customer service center Before installing removing internal options to from the server turn off the serve...

Page 33: ...cal batteries or with a type recommended by the manufacturer refer to the FUJITSU Server PRIMERGY RX2510 M2 Upgrade and Maintenance Manual Do not throw batteries into the trash can Batteries must be disposed of in accordance with local regulations concerning special waste Replace the lithium battery on the system board in accordance with the instructions in the FUJITSU Server PRIMERGY RX2510 M2 Up...

Page 34: ...quipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck High humidity and airborne dust levels are to be avoided Electric shocks and or server failures may be caused by liquids such as water or metallic items such as paper clips entering a drive Shocks and vibrations are also to be avoided Do not insert any objects other than the...

Page 35: ...pe the CD DVD BD with a soft dry cloth then let it air dry Do not dry the CD DVD BD using devices such as a hair dryer To avoid dust damage and deformation keep the CD DVD BD in its case whenever it is not in use Do not store CDs DVDs BDs at high temperatures Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided I You can prevent damage from the optical drive and ...

Page 36: ...ectrostatic charge Wear a suitable grounding cable that connects you to the external chassis of the system unit Always hold components with ESDs at the edges or at the points marked green touch points Do not touch any connectors or conduction paths on an ESD Place all the components on a pad which is free of electrostatic charge I For a detailed description of how to handle ESD components see the ...

Page 37: ...erates uses and can radiate radio frequency energy and if not installed and used in strict accordance with the instructions may cause harmful interference to radio communications However there is no warranty that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipmen...

Page 38: ...ation location If you need to lift or transport the server ask other people to help you Never lift or carry the device by the Quick Release Levers QRLs on the front panel 4 4 Notes on installing the server in the rack V CAUTION For safety reasons at least two people are required to install the server in the rack because of its weight and size For the Japanese market please refer to 安全上のご注意 Never l...

Page 39: ...This product has been designed in accordance with the Fujitsu standard for environmentally friendly product design and development This means that key factors such as durability selection and labeling of materials emissions packaging ease of dismantling and recycling have been taken into account This saves resources and thus reduces the harm done to the environment Further information can be found...

Page 40: ...erever possible since this makes it difficult to recycle them Returns recycling and disposal Please handle returns recycling and disposal in accordance with local regulations Details regarding the return and recycling of devices and consumables within Europe can also be found in the Returning used devices manual via your local Fujitsu branch or from our recycling center in Paderborn Fujitsu Techno...

Page 41: ... and heat Make sure that the server is acclimatized for the time indicated in this table before putting it into operation In the table Acclimatization time the temperature difference refers to the difference between the operating environment temperature and the temperature to which the server was exposed previously outside transport or storage temperature Temperature difference C Minimum acclimati...

Page 42: ... server to the place where you want to set it up Ê Unpack all individual parts Keep the original packaging in case you want to transport the server again applies only to global market Ê Check the delivery for any damage during transport Ê Check whether the items delivered match the details on the delivery note The product name and serial number of the product can be found on the ID card see sectio...

Page 43: ...ation of PRIMERGY servers PRIMECENTER rack PRIMECENTER M1 rack DataCenter rack 19 inch standard rack for the Japanese market 19 inch slim rack for the Japanese market I For information on mounting the server in the rack please refer to the Mounting Instructions provided with the Rack Mounting Kit Further information you find in the manual of your rack system For the Japanese market please refer al...

Page 44: ...allation in most current rack systems from other manufacturers 3rd party racks is also supported For details please contact your sales representative 5 3 Connecting devices to the server The connectors for external devices are on the front and rear of the server The additional connectors available on your server depend on the expansion cards installed I Some of the devices that can be connected ma...

Page 45: ... server The additional connectors available on your server depend on the expansion cards installed For further information refer to the Upgrade and Maintenance Manual of your server The standard connectors are marked with symbols and some are color coded Figure 3 Connection panel on the rear I Some of the devices that can be connected may require the installation and setting up of special software...

Page 46: ...the BIOS Setup during operation and that the DVD drive has been activated as a boot medium 5 4 Connecting the server to the mains In its basic configuration level the server has a hot plug power supply unit A second hot plug power supply unit can be added to ensure a redundant power supply If one power supply unit is defective the other then guarantees unimpaired operation Each hot plug power supp...

Page 47: ...p up 1 Ê Thread the power cord through the cable clamp 2 Ê Press the cable clamp down until it engages to secure the cable 3 5 5 Notes on connecting disconnecting cables V CAUTION Always read the documentation supplied with the device you wish to connect Never connect or disconnect cables during a thunderstorm Never pull on a cable when disconnecting it Always take hold of the cable by the plug Fo...

Page 48: ...l power plugs from the properly grounded power outlets Ê Unplug all data communication cables from the utility sockets Ê Disconnect the relevant cables from the server and all the peripherals I For connecting or disconnecting LAN cables the server does not need to be powered off To avoid loss of data teaming function has to be enabled Information for ensuring electromagnetic compatibility All data...

Page 49: ...tant information on page 29 6 1 Control elements and indicators 6 1 1 Front of the server Figure 5 Buttons and indicators on the front panel module 1 Reset button 5 Global Error indicator 2 NMI button 6 HDD SSD activity indicator 3 ID button 7 On Off button with power on indicator 4 CSS indicator 8 AC connected indicator ...

Page 50: ...to do so by qualified certified maintenance personnel 3 ID ID button This button highlights the ID indicator on the front and I O panels for easy server identification 7 On Off button This button is used to switch the server on or off I If the system is running an ACPI compliant operating system pressing the On Off button will perform a graceful shutdown Pos Symbol Indicator Status Description 3 I...

Page 51: ...nent Reasons for a failure may be over temperature measured by one of the sensors sensor is defective CPU error software detected an error 6 HDD SSD activity indicator green flashing data access in progress 7 Power on indicator off is off in the following case the system is in power off mode but connected to the mains AC connected green on is on in the following cases the system has been switched ...

Page 52: ...tched on and is in power on delay I After connecting the server to the mains it takes about 60 seconds until the server enters the standby mode off is off in the following cases the system is not connected to the mains the system is powered on and in normal operation S0 ID indicator Global error indicator Description blue flashing off A remote connection has been established Local VGA output has b...

Page 53: ...card Figure 6 ID card You can pull out the ID card 1 and push it back again The ID card contains various system information such as the product name serial number order number MAC addresses and DNS name in the Japanese market only the product name and the serial number ...

Page 54: ...r Status Description 1 HDD SSD BUSY off HDD SSD inactive green on HDD SSD in active phase drive active drive being accessed 2 HDD SSD FAULT off no HDD SSD error orange on HDD SSD faulty or rebuild stopped drive defective needs replacing a rebuild process was stopped or the HDD SSD module is not correctly inserted orangeslow flashing HDD SSD rebuild the data is being restored after changing a drive...

Page 55: ...ange on prefailure detected non CSS component orange flashing non CSS component failure CSS CSS indicator off no critical event CSS component orange on prefailure detected CSS component orange flashing CSS component failure ID ID indicator blue on server has been highlighted using ServerView Operations Manager iRMC web frontend or the ID button on the front panel for easy identification blue flash...

Page 56: ...ff A remote connection has been established Local VGA output has been disabled during the remote session blue flashing orange flashing An emergency flash of the iRMC firmware is in progress Pos Indicator Status Description 1 LAN link transfer indicator green on LAN connection established off no LAN connection green flashing data transfer in progress 2 LAN speed indicator yellow on traffic a transf...

Page 57: ...ach system fan The status indicators are not visible unless the housing is open The respective LED is set with commands in Server Management Pos Indicator Status Description 1 Status indicator green flashing power supply unit operational standby mode green on power supply unit operational server operating orange on power supply unit failure LED Meaning lights orange Possible fan failure rotation s...

Page 58: ...perating environment range 10 35 C For details on the operating environment refer to Safety Precautions When operating the device outside of this operating environment the server may operate improperly and data loss may occur Furthermore Fujitsu cannot be held responsible for any related damage malfunction or loss of data etc Be sure to wait for 10 seconds or more after shutdown before turning the...

Page 59: ...er off The Power on indicator see figure 5 on page 49 lights up green Ê Shut down the operating system properly The server is switched off automatically and enters standby mode The power on indicator lights up orange I If the operating system does not switch off the server automatically press the On Off button for at least four seconds and or send a corresponding control signal for power button ov...

Page 60: ...ng the power off Windows Server 2012 or Windows Server 2008 The operation of the power switch can be specified as Do Nothing Stand by Hibernate and Shutdown depending on the OS settings The default is Shutdown On this server functions corresponding to Stand by and Hibernate are supported as BIOS and hardware functions However some drivers and software installed in the server do not support these f...

Page 61: ...tion Manager Using the ServerView Installation Manager is recommended I The controller has its own configuration utility For further information refer to the Embedded MegaRAID Software User s Guide on the Fujitsu manuals server under x86 Servers Expansion Cards Storage Adapters LSI Configuration Software I Descriptions of operating systems not covered in the controller manual are provided in the c...

Page 62: ...ormation refer to the LSI MegaRAID SAS Software User Guide on the Fujitsu manuals server under x86 Servers Expansion Cards Storage Adapters LSI Configuration Software Further information on modular RAID controllers is provided in the Modular RAID Controller Installation Guide on the Fujitsu manuals server under x86 Servers Expansion Cards Storage Adapters LSI SAS SCSI RAID Controllers I Descriptio...

Page 63: ...n files for unattended installation of several PRIMERGY servers with identical hardware configurations Installation of drivers and additional software I The software that can be installed depends on your server s hardware configuration This configuration is detected automatically I Descriptions of operating systems not covered in the RAID controller manual are provided in the corresponding readme ...

Page 64: ...r as described in section Configuring the onboard SATA controller on page 61 Configure SAS SATA RAID controller with MegaRAID functionality Configure the controller as described in section Configuring the SAS SATA RAID controller on page 62 Installing the operating system Ê Insert the DVD for the operating system you want to install Ê Reboot the server Ê Follow the instructions on screen and in th...

Page 65: ...agents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and the monitor are clear Do not use any cleaning sprays including flammable types It may cause a device failure or a fire Clean the keyboard and the mouse with a disinfecting cloth Wipe the server and monitor casing with a dry cloth If particularly dirty use...

Page 66: ...66 Operating Manual RX2510 M2 Starting up and operation ...

Page 67: ...e BIOS Setup security functions 7 1 BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access By combining these options you can also achieve optimum protection for your system I A detailed description of the Security menu and how to assign passwords can be found in the D3279 BIOS Setup Utility for FUJITSU Server PRIMERGY...

Page 68: ...68 Operating Manual RX2510 M2 Property and data protection ...

Page 69: ...ist of the steps performed and the circumstances that led to the fault Also make a list of any error messages that were displayed Ê Switch off the server Ê Contact our customer service team 8 1 Power on indicator remains unlit The power on indicator remains dark after you switch on your device Power cable incorrectly connected Ê Make sure that the power cable s is are correctly connected to the se...

Page 70: ...iate password Brightness control is set to dark Ê Set the brightness control on the monitor to light For detailed information refer to the operating manual supplied with your monitor Power cable or monitor cable not connected Ê Switch off the monitor and the server Ê Check whether the power cable is properly connected to the monitor and to the grounded power outlet Ê Check whether the monitor cabl...

Page 71: ...r the screen controller for details of how to set the correct horizontal frequency for your monitor and follow the procedure accordingly 8 5 No screen display or display drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Ê Find out which horizontal frequency your monitor screen supports You will find the horizontal frequency also kn...

Page 72: ...for a description refer to the FUJITSU Server PRIMERGY RX2510 M2 Upgrade and Maintenance Manual or contact our customer service team 8 7 System will not boot The system will not boot after installing a new hard disk drive SAS configuration incorrect Ê Check the settings for the hard disk drives SAS Device Configuration and the additional settings in the SAS configuration menu 8 8 Drives reported a...

Page 73: ...ntroller or Ê Remove and reinstall the drive while the system is switched ON If the drive continues to be shown as defective then replace it 8 10 Error message on screen The meaning of the error message is explained in the documentation for the relevant components and programs on the Fujitsu manuals server 8 11 Expansion cards or onboard devices not recognized When an expansion card is added other...

Page 74: ...the surrounding environment conditions if this log is output or if ServerView issues this notification 8 13 No effect of keyboard or mouse Typing the keyboard does not display any characters or the mouse cursor does not move Ê Check to see whether the keyboard and mouse are connected properly If they are not connected or you replaced them yourself then connect the cables to the server 8 14 Optical...

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