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Fujitsu Primergy RX100 S2, User Manual

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Fujitsu Primergy RX100 S2 User Manual Download Page 258

258

Chapter 9  Operation and Maintenance

9.9.2 Contacting Maintenance Support

For "Contact Information", refer to "Start Guide". Before contacting maintenance support, check the 

following.

• Model name and product ID of the server

They are described on the label on the server. For the label location, refer to "Start Guide" 

• Hardware configuration (Types and locations of internal options) 

• Configuration information (BIOS Setup Utility, SCSI Setup Utility settings)

• OS

• LAN/WAN system configuration

• Phenomena (what happened when doing what, what was displayed, etc.)

• Date/time of occurrence

• Environmental settings of the server

• LED statuses

Print and fill in the "Configuration Sheet" of "Configuration Sheets" and the "Accident Sheet".

Summary of Contents for Primergy RX100 S2

Page 1: ...pter explains how to install the OS in the server without using ServerStart Chapter 5 Operations after OS Installation This chapter explains the operations to be performed after OS installation Be sure to perform those operations before operating the server Chapter 6 High Reliability Tools For stable PRIMERGY server operations we recommend that high reliability tools be installed This chapter expl...

Page 2: ... the operating system and application software perform backup and other necessary operations Note that data protection is not guaranteed when repairs are performed It is the customer s responsibility to maintain backup copies in advance In case of data loss Fujitsu assumes no liability for data maintenance or restoration and damages that occur as a result of the data loss for any reason except for...

Page 3: ...operating system is Windows commands are not case sensitive CD ROM drive names are shown as CD ROM drive Enter your drive name according to your environment CD ROM drive setup exe Ignoring this symbol could be potentially lethal Ignoring this symbol may lead to physical injury and or damage the server or hardware options The triangle mark emphasizes the urgency of the WARNING and CAUTION Details a...

Page 4: ...ns and abbreviations PRIMERGY RX100 S2 This server or the server Microsoft Windows Server 2003 Standard Edition Windows Server 2003 Standard Edition or Windows Server 2003 Windows Microsoft Windows 2000 Server Windows 2000 Server Microsoft Windows Preinstallation Environment Windows PE Microsoft Windows XP Professional Windows XP Professional Microsoft Windows 2000 Professional Windows 2000 Profes...

Page 5: ... Manual is contained as a README TXT file in the root directory on the ServerStart CD ROM Use a text editor to read it Latest Information about Software Provided with This Server For the latest information regarding ServerStart and other software provided with this server refer to the Fujitsu PRIMERGY website http primergy fujitsu com Warning and Caution Labels Warning and caution labels are found...

Page 6: ...6 ...

Page 7: ... and Ejecting a Floppy Disk 33 1 4 5 Inserting and Ejecting a CD ROM 34 1 5 Workflow 37 Chapter 2 Checking before OS Installation 2 1 Preparation on the Server 40 2 1 1 Installing Internal Options 40 2 1 2 Hardware Settings 41 2 2 Selecting the Installation Method 43 2 3 Precautions on Installation 44 2 3 1 Installation Partition Size 44 2 3 2 Notes on Configuring RAID 44 2 3 3 Notes on a multiple...

Page 8: ...Starting OS Installation 82 3 4 Remote Installation 85 3 4 1 Overview of Remote Installation 85 3 4 2 System Requirements for Remote Resource PXE Servers 87 3 4 3 Preparation of the PXE Server When the PXE Server is Used 88 3 4 4 Preparation of Remote Resources 95 3 4 5 Starting Remote Installation Using a PXE Server 96 3 4 6 Starting Remote Installation Using a Remote Resource Server 100 3 5 Inst...

Page 9: ...he BIOS Information 139 5 4 Creating Maintenance Tools 141 5 4 1 Creating a DOS Floppy Disk 141 5 4 2 Creating a Hardware Configuration Tool 145 5 5 Notes Before Operating the Server 146 5 5 1 Updating the System 146 5 5 2 Auto run Function from CD ROM Drives 146 5 5 3 Drive Letter Assignment in Expert Mode 147 5 5 4 Notes on Advanced Uninterruptible Power Supply UPS 148 5 5 5 Turning the Power On...

Page 10: ...l Hard Disk Unit 180 7 6 1 Installation Location of Internal Hard Disk Unit 180 7 6 2 Installable Internal Hard Disk Units 182 7 6 3 How to Install the Internal Hard Disk Unit 183 7 7 Connection of Optional Devices 187 7 7 1 Connection Examples of Internal Option Devices 187 7 7 2 Connecting an External SCSI Option 188 Chapter 8 Hardware Configuration Utilities 8 1 Jumper Pin Settings 190 8 1 1 Ju...

Page 11: ...nst Unauthorized Use 245 9 4 3 Security When Disposing the Server 247 9 5 Backup 248 9 5 1 Importance of Backups 248 9 5 2 Backup Devices Software and Their Operations 248 9 6 Restoring the System 251 9 6 1 For Windows Server 2003 251 9 6 2 For Windows 2000 Server 252 9 7 Reinstalling the OS 253 9 7 1 Checking before OS Reinstallation 253 9 7 2 Reinstallation Using ServerStart 253 9 8 Changing OS ...

Page 12: ... Remote Control Function and Console Redirection 265 C 1 Key Operations for Console Redirection 265 C 2 Connecting the Server to a PC 266 C 3 Operating the Remote Control Utility 266 C 4 Switching between Functions 268 D Recycling 269 ...

Page 13: ...iew of the system hardware and software In addition the workflow from placing the server to starting the operation is also described 1 1 RX100 S2 14 1 2 Supplied Software 16 1 3 Component Names and Functions 22 1 4 Standard Operations 28 1 5 Workflow 37 ...

Page 14: ...s High reliability tools offer stable system operation For information about high reliability tools refer to 1 2 2 High Reliability Tools pg 19 High speed Processing Intel Pentium 4 processor or Intel Celeron D processor has been installed An Intel Pentium 4 processor or an Intel Celeron D processor has been installed to allow high speed data processing High speed Bus Clocks The server uses the PC...

Page 15: ...ports up to 4GB memory Maximum Hard Disk Size of 293 6GB Up to two internal hard disk units can be installed in the 3 5 inch storage bays The hard disk size can be increased up to 293 6GB Internal CD ROM Drive Unit One optional CD ROM drive unit can be installed on the server Two PCI Slots The server has two 64 bit 66MHz PCI slots ...

Page 16: ...Start Not using ServerStart Using ServerStart Setup It is necessary to input successively for installation resulting in more mistakes and longer time Example Operations such as setting IP address creating users and registering computer name are required Auto installation of recommended drivers SCSI LAN etc enables high reliable installation High reliability tools can be installed automatically 1 E...

Page 17: ...tate You can use any name for the configuration file However the file must be installed in the server as SerStartBatch ini When installing the file make sure to save it as SerStartBatch ini on the ServerStart floppy disk Start up ServerStart insert the ServerStart floppy disk containing SerStartBatch ini and click Start to install the server Intuitive User Interface The intuitive user interface al...

Page 18: ... a step in the next wizard window click the operation button at the bottom of the window Clicking help displays a tip for setting the item Network Configuration ServerStart can configure a network at server installation For details on available network patterns refer to Using ServerStart to configure the Network Brings you to the next page Brings you up one tier Brings you to the main screen Ends ...

Page 19: ...set of software for stable system operations of the server The following tools have respective roles to manage normal operations or recovery from errors Server Monitoring Tools System Diagnosis Support Tools LAN driver Advanced Setting Tools Server Monitoring Tools The server monitoring tools monitor the hardware status on behalf of the administrator and notify him her in the event of an error Det...

Page 20: ...ow maintenance personnel to understand your system software configuration and settings correctly and ensure smooth investigations when a problem occurs in your Windows Server 2003 Windows 2000 Server system Pass the information along with memory dumps to your maintenance personnel LAN Driver Advanced Setup Tools LAN Driver Advanced Setup Tool sets details on the LAN including the use of the Teamin...

Page 21: ...rverStart When the high reliability tools are installed at once with ServerStart ServerView must be configured after installation Refer to Chapter 6 High Reliability Tools pg 155 In case where the operating system has been installed with ServerStart if a high reliability tool is not installed or the OS has been manually installed use a standard installer for each tool For the installation procedur...

Page 22: ...uipment conforming to the USB standard 2 0 or 1 1 e Reset switch Pressing this switch resets and restarts the system Do not reset when the hard disk access LED is lit Data in the hard disk may be damaged f System identification LED button When pressing this button the front and rear system identification LEDs are lit blue so that the locations of devices being maintained can be determined g Power ...

Page 23: ...s in amber when an error is detected on the server components If this LED lights or blinks contact an office listed in the Contact Information of Start Guide l Power LED This LED is lit green when the server is turned on This is lit amber when the server is not turned on standby mode This does not light when the power cable is unplugged from the outlet 1 3 2 Server Rear View a Inlet AC power cable...

Page 24: ...This LED lights or blinks in amber when an error is detected in the server components If this LED lights or blinks contact an office listed in the Contact Information of Start Guide j System identification LED This LED is used for maintenance When pressing this button the front and rear system identification LEDs are lit blue so that the locations of devices being maintained can be determined Also...

Page 25: ...n Contact an office listed in the Contact Information of Start Guide for the system fan replacement b PCI slots Expansion cards with the PCI bus interface can be installed in the PCI slots c CPU One fan is installed by default on this server d Memory slots Contains memory a b c d ...

Page 26: ...nector cable is plugged in e Fan 6 7 connector The system fan 6 7 cable is plugged in f Fan 3 4 connector The system fan 3 4 cable is plugged in g Front panel connector The front panel cable is plugged in h CPU socket i Fan 1 2 connector The system fan 1 2 cable is plugged in j JP2 Fixed k IDE connector for CD ROM drive An IDE cable for the optional CD ROM drive is plugged in a e d b c m n o q g f...

Page 27: ...connector for CD ROM drive The power cable for the optional CD ROM drive is plugged in n JP3 Fixed o JP4 Fixed p Card locking frame connector An expansion card locking frame is installed q JP1 Used to clear the CMOS storage data For more details refer to 8 1 Jumper Pin Settings pg 190 ...

Page 28: ...he server on off and to insert eject a floppy disk 1 4 1 Opening the Rack Door This section explains how to open the front and rear doors of the 40U standard rack Refer to the manual included with the rack for procedures on opening other rack doors Opening the Front Door 1 Turn the rack key and pull the rack handle up ...

Page 29: ...29 PRIMERGY RX100 S2 User s Guide 1 Overview 2 Turn the handle in the direction of the arrow and pull it forward Opening the Rear Door 1 Turn the rack key and pull the rack handle up Turn and then pull ...

Page 30: ...disk in the server and cause data loss Turn the server on when the temperature is in its operating environment range 10 35 C For details on the operating environment refer to Start Guide and Safety Precautions When operating the device outside of this operating environment the server may operate improperly damage data etc Furthermore Fujitsu cannot be held responsible for any related damage malfun...

Page 31: ...t Tool CD Disc 2 1 4 3 Turning Off the Server 1 Make sure that the floppy disk drive and CD ROM drives are empty 2 Shut down the OS In the following cases the server is turned off after the OS is shut down Step 3 is not necessary Windows OS When ServerView is installed In other cases shut down the OS and make sure that the floppy disk and hard disk access LEDs are off In the event of smoke or spar...

Page 32: ... OS settings For Windows Server 2003 Do Nothing Prompt Input Standby Hibernation or Shutdown normally Shutdown is specified For Windows 2000 Server Standby Hibernation Power Off Normally Power Off On this server functions corresponding to Standby and Hibernation are supported as BIOS and hardware functions However some drivers and software installed in the server do not support these functions For...

Page 33: ...emely hot or cold conditions Do not put layers of labels on the floppy disk Keep the disk away from condensation or water droplets Inserting the Floppy Disk Insert the floppy disk into the floppy disk drive from the shutter side When clicking into place the floppy disk eject button pops out Ejecting the Floppy Disk Make sure that the floppy disk access LED is off Press the floppy disk eject button...

Page 34: ...the disk from the case pull the disk up while pressing the center holder of the case as shown in the figure below Hold the CR ROM on its edge to avoid contact with the disk surface Do not contaminate the CD ROM surface with fingerprints oil or dust If the disk is dirty wipe it from the center to the edge with a dry soft cloth Do not use benzine thinner water record sprays antistatics or silicone c...

Page 35: ... ROM at the center of the tray While supporting the CD ROM tray push the tray until it clicks into position If the CD ROM is placed improperly when the tray is pushed into the unit the CD ROM or the drive may be damaged Be careful not to touch the lens of the CD ROM drive 4 Move the tray back Push the tray gently until it clicks into position CD ROM eject button CD ROM tray CD ROM tray Label side ...

Page 36: ...36 Chapter 1 Overview Ejecting the CD ROM To eject the CD ROM press the CD ROM eject button EJECT in the same way as steps 1 to 2 in Inserting the CD ROM pg 35 ...

Page 37: ...server It is recommended that ServerStart is used to perform installation Checking precautions on installation Before installing the OS check the precautions on installation by referring to 2 3 Precautions on Installation Procedures before operation Before operating the server refer to Chapter 5 Operations after OS installation High reliability tool installation Start operations Installing Interna...

Page 38: ...38 Chapter 1 Overview ...

Page 39: ...on the server and cautions necessary before OS installation Please read this chapter before starting installation 2 1 Preparation on the Server 40 2 2 Selecting the Installation Method 43 2 3 Precautions on Installation 44 2 4 Preparation for Using ServerStart on a Client Computer 48 ...

Page 40: ...led If an internal option device that must be installed after the OS installation has been already installed remove the device install the OS then reinstall the device Cautions for Installing an Expansion Card When using an expansion card read the notes on the expansion card Cautions for Installing an Optional SCSI Device When adding an optional SCSI device DAT etc using a SCSI card connect it aft...

Page 41: ...oard Press the Enter key The Ethernet on Board submenu window appears 3 Set the following items to Enable When using LAN connector A Option ROM Scan of PCI Device Embedded Ethernet A When using LAN connector B Option ROM Scan of PCI Device Embedded Ethernet B Ethernet on Board Submenu pg 203 4 From the Exit menu select Save Changes Exit to exit the BIOS Setup Utility 5 Start the BIOS Setup Utility...

Page 42: ...BIOS Setup Utility and turn off the server You can turn the power on from a client via a LAN by utilizing the Wakeup on LAN WOL function Refer to 5 5 5 Turning the Power On via a LAN pg 148 Be sure to install ServerView to control the power supply via a LAN ...

Page 43: ...o 1 2 1 Setup Support Tool ServerStart pg 16 Installation While Maintaining the Established RAID Environment In guided mode or preconfiguration mode select Use existing array for Configuration mode at RAID Wizard in the RAID Configuration window and install the OS Installation Using ServerStart While Maintaining the Existing Partitions Use the Expert mode of ServerStart In expert mode start up Dis...

Page 44: ...e same partition is specified as the OS and BOOT partitions When different partitions are specified as the OS and BOOT partitions The OS cannot be installed in a partition larger than 2TB 2 3 2 Notes on Configuring RAID Take the following notes when you configure a RAID system Hardware Configuration Only internal hard disk units can be used Be sure to use hard disk units of the same model and with...

Page 45: ...he OS installation wizard of ServerStart you can configure multiple LAN adapters network adapters on the system However there are the following limitations Adapter Numbers To configure multiple LAN cards select the adapter numbers in order of Adapter 1 and Adapter 2 and enter settings for each adapter Note that the order of adapter numbers is not necessarily the same as the order of slots for the ...

Page 46: ...00 Server provided under a separate legal license Setting Up the Printer ServerStart does not support setup of printers Perform installation after setup is completed 2 3 5 Expansion Cards Supported by ServerStart ServerStart supports automatic driver installation for the following expansion cards table Automatic Expansion Card Driver Installation Name Model name Bus Onboard FDD IDE RAID Ctrl 1 Cha...

Page 47: ... refer to PRIMERGY ServerBooks supplied with the server and Supplement supplied with the RAID card Free Space Required for Installation The partition where the OS is installed must have enough free space for obtaining memory dump For more details refer to 5 1 Memory Dump Paging File Setting pg 126 Cautions on Restarting In the course of installation a message appears to indicate that the setup pro...

Page 48: ...unction or installation wizard may not operate properly on a different version For details on how to uninstall ServerStart refer to 2 4 2 Uninstalling ServerStart pg 51 1 Insert the ServerStart CD ROM into the client computer s CD ROM drive The ServerStart Launcher window appears When the ServerStart Launcher window does not appear execute Launcher exe in the CD ROM 2 Confirm that the Install Fuji...

Page 49: ...rmation window appears 5 Enter the user information of the software and click Next The Installation Folder window appears 6 Specify the installation folder and click Next To change the installation folder click Browse and select the folder The Select Features window appears 7 Set ServerStart remote installation to Disable this function and click Next The Ready to Install the Application window app...

Page 50: ...opied You must click No The ServerStart CD ROM is required to start ServerStart 9 Click Next Installation is executed If a message prompting you to restart the system appears before or after installation eject the CD ROM and restart the system according to the message When the system restarts insert the ServerStart CD ROM and start installation again If like the following message This program stop...

Page 51: ...s Add or Remove Programs on some operating systems 3 Select Fujitsu ServerStart and click Remove or Modify When the uninstallation is executed successfully Fujitsu ServerStart is deleted If ServerStart remote installation has been installed using ServerStart FjPXEServer seems undeleted Leave it and complete the operation On Windows 2000 Professional clients Add or Remove Applications may become un...

Page 52: ...52 Chapter 2 Checking before OS Installation ...

Page 53: ...Start This chapter explains how to install the OS in the server using ServerStart 3 1 Guided mode 54 3 2 Preconfiguration Mode 71 3 3 Expert Mode 78 3 4 Remote Installation 85 3 5 Installation on Multiple the Second and Subsequent Servers 103 ...

Page 54: ... and install the OS 3 1 1 Starting Up the Guided Mode Start up the guided mode 1 Turn on the server and insert the ServerStart CD ROM immediately ServerStart starts up and a message appears prompting you to insert the ServerStart floppy disk 2 Insert the ServerStart floppy disk supplied with the server Make sure that Removable media and A are selected and click Create Set the ServerStart floppy di...

Page 55: ...dow for remote installation appears 3 Click OK The Initialization of ServerStart core running window appears and unattended installation will be started Depending on the hardware configuration this process may take a few minutes When the process is completed the Create a ServerStart Floppy Disk window appears ...

Page 56: ...lick OK The subsequent start procedure may take several minutes The Welcome to ServerStart window appears 7 Click Click here to prepare and or initiate an operating system installation The Select the operating system to be installed window appears Click Special Hints on Operating System Installation and read the contents Important information such as limitations on disk configuration is described ...

Page 57: ...guided mode for the selected OS starts up Start up the wizards to set items in the following procedures Exiting the wizard returns the display to the guided mode window Open create configuration file OS installation wizard Application wizard Close save configuration file Starting OS installation RAID wizard Disk wizard connected disks are displayed ...

Page 58: ...pears Once a configuration file is opened another file cannot be opened until you click Close and save Configuration File 2 Select the configuration file and click Create The next wizard starts up automatically If the array controller is installed or if the Preconfiguration mode is selected The RAID Wizard starts up Go to 3 1 3 RAID Wizard pg 59 If an array controller is not installed The Disk Wiz...

Page 59: ...o PRIMERGY ServerBooks supplied with the server and Supplement supplied with the RAID card 1 Click RAID Wizard Setting for the RAID system The RAID Configuration window appears Only array controllers already installed are displayed The number of hard disk units connected to the array controller is displayed If you open a configuration file that has been created before displayed settings may differ...

Page 60: ...hange them as necessary 1 Click Disk Wizard Hard disk partitioning and formatting The Disk Overview window appears When the installation disk has partitions check Erase all existing partitions on all displayed disks When other disks than the installation disk have an active partition create a partition on the disks with an active partition and check Erase all existing partitions on all displayed d...

Page 61: ...r than the limit may be used However it can cause installation failure Enter a volume label within the limit FAT Up to 11 byte characters NTFS Up to 32 byte characters Add a partition 1 Click Add The Disk Configuration window appears 2 Set items and click continue The new partition is added to the partition list Remove a partition 1 Select the partition to remove and click REMOVE The partition is ...

Page 62: ...rverStart to configure the Network The setting window differs depending on the OS to be installed The following describes operations on Windows Server 2003 1 Click Windows Server 2003 setup configuration Wizard The Windows Installation window appears 2 Enter the password in Password for Administrator account and click Next If the Windows Server 2003 is running be sure to enter the Administrator s ...

Page 63: ... 6 7 9 8 OS Installation Using ServerStart 3 Set items and click Next The Installation Directory and Time Zone window appears 4 Set items and click Next The User Name window appears 5 Set items and click Next The Display Settings window appears ...

Page 64: ...64 Chapter 3 OS Installation Using ServerStart 6 Set items and click Next The Network Protocol window appears ...

Page 65: ...65 PRIMERGY RX100 S2 User s Guide 1 2 3 4 5 6 7 9 8 OS Installation Using ServerStart 7 Set items and click Next The Software Components window appears ...

Page 66: ...66 Chapter 3 OS Installation Using ServerStart 8 Set items and click Next The Services window appears 9 Set items and click leave wizard The OS installation wizard closes ...

Page 67: ...pplications such as high reliability tools 1 Click Application Wizard Select additional software components The application wizard appears 2 From the Installable applications list select applications to be installed and click Set all applications to be installed on the Selected applications list 3 Click leave wizard The application wizard closes ...

Page 68: ...specify any name for the configuration file However OS installation is possible only when it is saved as SerStartBatch ini When installing the OS make sure to save it as Ser StartBatch ini on the ServerStart floppy disk 3 1 8 Starting OS Installation Install the OS to the server During installation do not use the mouse or keyboard unless it is necessary for installation operations Otherwise instal...

Page 69: ...k OK 3 When a message prompting you to insert the OS CD ROM appears insert the CD ROM and click OK After files are copied a message prompting you to insert the ServerStart CD ROM appears 4 Insert the ServerStart CD ROM and click OK The License Agreement window appears 5 Click I agree After files are copied a message prompting you to eject the CD ROM and floppy disk appears 6 Eject the CD ROM and f...

Page 70: ...S Installation Using ServerStart The server setup and OS installation have been completed Refer to Chapter 5 Operations after OS Installation pg 125 and perform necessary procedures before starting server operations ...

Page 71: ...rt refer to 2 4 2 Uninstalling ServerStart pg 51 If ServerStart is started up on a computer where a different version of ServerStart is installed the installation wizard may not operate properly Make sure to uninstall a different version of ServerStart 3 2 1 Starting Up the Preconfiguration Mode Start up the preconfiguration mode 1 Start up ServerStart If ServerStart has already been started it is...

Page 72: ...been created message appears 5 Click OK 6 Click HOME on the tool bar The display returns to the Welcome to ServerStart window 7 Click Click here to prepare an operating system installation for a PRIMERGY Server The Prepare the installation of an operating system for PRIMERGY Servers window appears Before starting installation click Cautions for Installation and read the contents Important informat...

Page 73: ...73 PRIMERGY RX100 S2 User s Guide 1 2 3 4 5 6 7 9 8 OS Installation Using ServerStart 9 Select the OS to install The Preparing Installation window appears ...

Page 74: ... description on guided mode wizards 3 1 2 Open create a Configuration File pg 58 to 3 1 6 Application Wizard pg 67 Exiting a wizard returns the display to the preconfiguration mode window Open create configuration file OS installation wizard Application wizard Close save configuration file Starting OS installation RAID wizard Activate ServerStart in the server Disk wizard ...

Page 75: ...The Save ServerStart Configuration File window appears 2 Click Save As The ServerStart Session IP Settings window appears 3 Set items when performing remote installation 4 Click Set The configuration file is saved You can specify any name for the configuration file However OS installation is possible only when it is saved as SerStartBatch ini When installing the OS make sure to save it as SerStart...

Page 76: ...lation operations Otherwise installation may fail 1 Turn on the server and insert the ServerStart CD ROM immediately A message prompting you to insert the ServerStart floppy disk appears 2 Insert the ServerStart floppy disk containing the created configuration file and click OK Set the ServerStart floppy disk in the write enabled state If it is write protected installation will fail The ServerStar...

Page 77: ...erverStart CD ROM appears 5 Insert the ServerStart CD ROM and click OK The License Agreement window appears 6 Click I agree After files are copied a message prompting you to eject the CD ROM and floppy disk appears 7 Eject the CD ROM and floppy disk and click OK The system restarts The system continues the installation operation after restart OS GUI setup LAN utility installation Service Pack inst...

Page 78: ...e ServerStart floppy disk in the write enabled state 3 Click OK The ServerStart FloppyBuilder window appears 4 Click Build a ServerStart Floppy Disk Creation of a ServerStart floppy disk starts When the creation is completed the Floppy disk has been created message appears 5 Click OK Please Select your keyboard window appears 6 Select your keyboard language from the drop down list and click OK The...

Page 79: ...tall MS Window Server 2003 interactively expertise required The expert mode starts Start up the configuration tools to set items in the following procedures Exiting a tool returns to the display to the expert mode window OS installation wizard Application wizard Starting OS installation Disk manager ...

Page 80: ...nstallation partition Select the OS installation partition and click the Partition menu Format The Format Partition window appears Be sure to specify the active partition on drive C Partitions equal to or larger than 4096MB cannot be FAT formatted 3 Set items and click Format The partition is formatted 4 When the formatting is completed click the File menu Exit Disk Manager closes and the display ...

Page 81: ...A message prompting you to specify the configuration file appears 2 Click No The Windows Installation window appears 3 Enter the password in Password for Administrator account and click Next The Computer Identification window appears 4 Set items and click Next The Installation Directory and Time Zone window appears 5 Set items and click Next The User Name window appears 6 Set items and click Next ...

Page 82: ...pty a confirmation message appears If it does not matter click OK to continue the installation procedure If an incorrect setting such as the CD key is found during installation an error window will appear Enter the correct value in the window to continue the installation procedure However corrections made here are not reflected to the configuration file 1 Click Click here to Start the Installation...

Page 83: ...rverStart CD ROM appears insert the CD ROM and click OK 4 When a message prompting you to insert the OS CD ROM appears insert the CD ROM and click OK After files are copied a message prompting you to insert the ServerStart CD ROM appears 5 Insert the ServerStart CD ROM and click OK The License Agreement window appears 6 Click I agree After files are copied a message prompting you to eject the CD R...

Page 84: ...rt Shutdown Select Restart and click OK The system restarts 11 When the system restarts log on to the server using the Administrator account for the local computer The server setup and OS installation have been completed Refer to Chapter 5 Operations after OS Installation pg 125 and perform necessary procedures before starting server operations ...

Page 85: ... different server on the network and install them via the network If a remote resource server is configured you can install the same resources to multiple servers This method is useful in configuring multiple servers Target Server and Remote Resource Server PXE Server A server to which resources are installed is called a target server A server that stores resources necessary for remote installatio...

Page 86: ...e servers select one for performing the DHCP service and another for storing remote resources Remote Installation Using a Remote Resource Server In remote installation using a remote resource server ServerStart starts up on the target server Procedures for starting installation are the same as those in normal installation preconfiguration mode guided mode and expert mode Once installation started ...

Page 87: ...remote resource server PXE server and check it for enough free space for storing resources Checking the Number of Servers When you have only one server use it as the remote resource server PXE server and DHCP service server Check it for the required amount of free space When you have multiple servers Check if a server performing the DHCP service exists If not decide a server for the DHCP service W...

Page 88: ...stallation using a PXE server preparatory procedures such as installing ServerStart are required Perform the following procedures to prepare the PXE server Starting the DHCP Service Check that the DHCP service is running on the same network If the DHCP service function is not installed perform the following procedures for Windows Server 2003 to install the DHCP service 1 Click Start Control Panel ...

Page 89: ...he ServerStart CD ROM into the PXE server The ServerStart Launcher window appears When the ServerStart Launcher window does not appear execute Launcher exe in the CD ROM 2 Confirm that the Install FSC ServerStart as application is checked then click OK The Windows installer starts and the Setup window appears 3 Click Next The License Agreement window appears 4 Select I accept the license agreement...

Page 90: ...and click Next To change the installation folder click Browse and select the folder The Select Features window appears Configure ServerStart remote installation so that it will be installed Clicking Disk Cost displays the following widow where you can check the amount of free space ...

Page 91: ...3 4 5 6 7 9 8 OS Installation Using ServerStart 7 Click Next The contents tree window appears 8 Configure the ServerStart image necessary for network startup PXE and click Next The User account for access to the contents tree window appears ...

Page 92: ...er performs the DHCP service or select no when the DHCP and PXE servers are configured separately Then click Next The PXE Server window appears 11 When there are multiple LAN ports click select select the LAN controller on the LAN controller selection screen and click Next The Important hint window appears 12 Click Next The Ready to Install the Application window appears ...

Page 93: ...e is copied The image file copying process takes about 10 to 20 minutes The installation complete when the installation completion window appears 15 Click Start Shutdown Select Restart and click OK The system restarts Checking Services Checking PXE Services and TFTP Service 1 Right click the My Computer icon and click Manage 2 Select Services from Services and Applications On the Services list che...

Page 94: ... server option is added Setting TFTP TFTP is an FTP service function that requires no authentication In remote installation the TFTP service is used to distribute the boot image required for startup For the TFTP path set the appropriate access rights for the Guest account to obtain the image via network startup PXE 1 Click Start Programs Accessories Windows Explorer and move to the TFTP path the d...

Page 95: ...te resource server PXE server before starting installation For sharing resources log on to the remote resource PXE server with the Administrator account 1 Prepare resources required for installation CD ROM for the OS to be installed Service Pack CD ROM for the OS to be installed ServerStart floppy disk PRIMERGY Document Tool CD Disc 1 for installing ServerView Others 2 Create a shared folder for s...

Page 96: ...or details on how to check the MAC address of an onboard LAN refer to 2 1 2 Hardware Settings pg 41 Creating a Configuration File You can create a configuration file on a client computer before starting installation For the procedure refer to 3 2 1 Starting Up the Preconfiguration Mode pg 71 and 3 2 2 Configure Settings in Wizards pg 74 When creating a configuration file on the PXE server start in...

Page 97: ...erating System The Microsoft Windows Operating System Installation window appears 4 Click the OS to install The Preparing the Installation window appears If a configuration file has already been created go to Step 6 5 Set items in wizards to create a configuration file Refer to 3 2 2 Configure Settings in Wizards pg 74 Set items in wizards and save the configuration file Exiting a wizard returns t...

Page 98: ... OS Installation Using ServerStart 7 Configure remote installation 1 Enter the MAC address of the target system 2 Select the PRIMERGY model type 3 Specify the Configuration file containing the installation settings ...

Page 99: ...nstallation starts When the resources have been copied the Preparation for automatic OS installation has completed message appears Subsequent installation is performed automatically When the installation is completed an installation completion message appears on the target server 10 Press any key on the target server 11 Restart the system on the target server The server setup and OS installation h...

Page 100: ...mand C copy nul C export ServerStart Floppy ServerStart Floppy Disk If you wish to use the remote OS installation with the remote installation floppy disk you need to install 512MB or more memory on the target server Checking Remote Resources Check that the remote resource server is shared properly 1 Start up Command Prompt on the remote resource server Enter the following and press the Enter key ...

Page 101: ... initiate an operating system installation The Select the operating system to be installed window appears Click Special Hints on Operating System Installation and read the contents Important information such as limitations on disk configuration is described 4 Click MS Windows Operating Systems The Microsoft Windows Operating System Installation window appears 5 Select the OS to install and the mod...

Page 102: ...ears prompting you to insert the ServerStart floppy disk 3 Set the created configuration file and click OK The ServerStart Unattended Mode window appears 4 Click Start Installation starts At steps where the CD ROM for resources such as the OS to be installed is necessary the resource is automatically acquired from the resource server via the network 5 Eject the CD ROM and floppy disk and click OK ...

Page 103: ...on is different this installation method will not work 3 5 1 Preparation for Installation Required Software The following software is required for installation on the second and subsequent servers Be sure to have these items close at hand CD ROM for the OS to be installed ServerStart CD ROM ServerStart floppy disk A ServerStart floppy disk containing the configuration file used for installation on...

Page 104: ...t ServerStart The Welcome to ServerStart window appears 5 Click Click here to prepare and or initiate an operating system installation The Select the operating system to be installed window appears 6 Click MS Windows Operating Systems The Microsoft Windows Operating System Installation window appears 7 Click the OS to install 8 Click Prepare initiate an unattended installation of OS The guided mod...

Page 105: ...r be sure to follow these installation procedures 3 2 1 Starting Up the Preconfiguration Mode pg 71 Performing the procedure deletes the contents of the ServerStart floppy disk making the disk unavailable for installation on multiple servers 1 Start up ServerStart If ServerStart has already been started it is not necessary to restart it If it has not start it up according to the following procedur...

Page 106: ...es set on the first server For installation on subse quent servers you must change the following items in the OS installation wizard For other items change the settings as necessary You do not need to start up wizards where no settings will be changed If the settings for the first server are not reflected to wizards perform the procedures from copying the floppy disk over again table Settings to b...

Page 107: ... Chapter 4 Manual OS Installation This chapter explains how to install the OS without using ServerStart 4 1 Creating Driver Disks 108 4 2 Starting Manual Installation 113 4 3 Installing the LAN Driver 120 ...

Page 108: ... has been installed uninstall it and install the proper version For details on how to uninstall ServerStart refer to 2 4 2 Uninstalling ServerStart pg 51 The FloppyBuilder function may not operate correctly if you start up ServerStart while ServerStart of a different version is installed in the computer Make sure to uninstall a different version of ServerStart 4 1 1 Required Driver Disks The drive...

Page 109: ...d on Windows 2000 Professional Windows XP Professional 1 Click Start Programs Fujitsu ServerStart ServerStart ServerStart starts up and the Welcome to ServerStart window appears table Drivers Required for Installing Windows 2000 Server Expansion card onboard controller Driver Chipset Intel Chipset E7210 Ver5 1 0 1008 Graphic controller RX100 S2 Onboard VGA Driver Ver5 0 2195 5005 Onboard LAN PG 18...

Page 110: ...ppy disk 2 Insert the attached ServerStart floppy disk into the server s floppy disk drive Then make sure Removable media and A are selected and click Create A network setup window for remote installation appears If a configuration file already exists in the ServerStart floppy disk and OK is clicked without clicking Create the ServerStart Unattended Mode window appears Make sure to click Exit The ...

Page 111: ...ERGY RX100 S2 User s Guide 1 2 3 4 5 6 7 9 8 Manual OS Installation 4 Click or Insert a ServerStart Floppy Disk to Start ServerStart The Welcome to ServerStart window appears 5 Eject the ServerStart floppy disk ...

Page 112: ...uilder Driver Disk window appears 3 Click the type of the driver you want to create 4 Click the driver disk you want to create Follow the message and insert a floppy disk 5 Perform the subsequent operations according to the messages on the window The floppy disk will be formatted automatically and file copying will start The driver disk is automatically created When a message appears indicating th...

Page 113: ...lled configure the MegaRAID disk array Turn the server power on When the following message appears press the Ctrl key and the H key When the utility has started configure the RAID0 or RAID1 disk After configuring the array turn the server off 3 Insert the Windows Server 2003 CD ROM Turn on the server and insert the Windows Server 2003 CD ROM immediately into the CD ROM drive Check there are no flo...

Page 114: ...lowing message appears press the S key 5 Follow the window instructions to perform installation When a message prompting you to insert a floppy disk appears insert the driver disk created from the ServerStart CD ROM and press the Enter key 6 Follow the instructions from the setup program to continue the installation procedures If a message indicating that the driver has failed in the Windows logo ...

Page 115: ...m 8 Install the LAN driver Install the LAN driver using the driver disk created from the ServerStart CD ROM For more details refer to 4 3 1 Installing the LAN Driver Windows Server 2003 pg 120 9 Apply Windows Server 2003 Service Pack 1 For details refer to the description in the window Drivers may be replaced with those in the Service Pack during Service Pack application For more details refer to ...

Page 116: ...heck there are no floppy disks in the floppy disk drive When the active area is specified on the hard disk the following message appears Pressing any key while this message is displayed boots the system from the CD ROM 4 The Windows 2000 Server Setup window appears Immediately the following message appears at the bottom of the window Press the F6 key This message will be displayed for a short time...

Page 117: ...hipset driver 1 Insert the ServerStart CD ROM into the drive of the server When the ServerStart window appears exit ServerStart 2 Execute the following command on the ServerStart CD ROM CD ROM drive DRIVERS ChipSet Intel E7210 Setup exe The installation wizard starts up 3 Click Next Follow instructions in the window to perform installation 4 When the InstallShield R wizard has completed message ap...

Page 118: ...Next 10 Select USB 2 0 Root Hub and click Next When the installation is completed a completion message appears 11 Click Finish 12 Click Close to close the properties window When Service Pack 4 is not applied 1 Insert the ServerStart CD ROM into the drive of the server When the ServerStart window appears exit ServerStart 2 Click Start Administrative Tools Computer Management 3 Click Device Manager ...

Page 119: ...r has been found appears in the Find Driver File window click Next When the installation is completed a completion message appears 10 Click Finish 11 Click Close to close the properties window 12 Eject the ServerStart CD ROM from the CD ROM drive and restart the system to make the settings effective 11 After driver installation apply Windows 2000 Service Pack For details refer to the description i...

Page 120: ... procedure differs depending on whether the network adapter was recognized during the OS installation For the following LAN cards the network adapter is recognized when the card is mounted during OS installation PG 1852 PG 1862 1 Click Start Administrative Tools Computer Management 2 Click Device Manager On the Device Manager list check if a recognized network adapter is present Window example Whe...

Page 121: ...d at the LAN device name in Device Manager Device names are displayed properly when all LAN drivers are installed and the system is restarted When a recognized network adapter is not present Perform Installing the LAN Driver pg 122 on Ethernet controller under Other devices Updating LAN Drivers Perform the following procedures on all LAN device names under Network adapters in Device Manager 1 Doub...

Page 122: ...es The properties window for the Ethernet controller appears 3 Click Reinstall Driver in the General tab window The Device Driver Upgrade Wizard window appears 4 Select Install the software automatically Recommended and click Next The driver will be installed 5 Click Finish 6 Click Close to close the properties window 7 Eject the driver disk and restart the system Names of the LAN devices are disp...

Page 123: ...ab window The Device Driver Upgrade Wizard window appears 6 Click Next 7 Select Install an optimum driver Recommended and click Next The Identify Driver File window appears 8 Select Floppy disk drive in Search location options and click Next Detected drivers are displayed 9 Click Next Driver installation starts When it is completed a completion window appears 10 Click Finish 11 Click Close When Et...

Page 124: ...e Files window appears normally do not overwrite the files select Do not overwrite all files After LAN driver installation names of the LAN devices are displayed as follows 4 3 3 Latest Drivers The latest drivers refer to the Fujitsu PRIMERGY website http primergy fujitsu com table LAN device name LAN cards LAN device name Onboard LAN 1000BASE T Intel R PRO 1000 CT NetWork Connection PG 1852 Intel...

Page 125: ...allation Be sure to perform these operations before operating the server 5 1 Memory Dump Paging File Setting 126 5 2 Creating a Disk for System Recovery 135 5 3 Storing the System Setting Information 137 5 4 Creating Maintenance Tools 141 5 5 Notes Before Operating the Server 146 5 6 LAN Driver Advanced Setup 150 ...

Page 126: ...Checking Hard Disk Free Space To obtain memory dump sufficient hard disk capacity is required for creating paging files and memory dump files The obtainable dump types and required hard disk capacity are as follows Complete Memory Full Dump When the system unexpectedly stops contents of the whole system memory are recorded The file is stored in the directory displayed in the Dump file box Paging f...

Page 127: ...mp file 64KB or 128KB Memory Dump File Setting Set up the memory dump file according to the following procedures 1 Log on to the server with administrator privileges 2 Check free space of the drive where the memory dump file is to be stored Check the required amount of free space according to Checking Hard Disk Free Space pg 126 If the drive has no free space refer to Cannot Collect the Memory Dum...

Page 128: ...or complete memory dump if Overwrite any existing file is checked debugging information is overwritten to the specified file every time 6 Click OK to close the Startup and Recovery window 7 Restart the system The setting is enabled after the system is restarted 8 Click OK to close the System Properties window Paging File Setting Set up the paging file according to the following procedures 1 Log on...

Page 129: ...ck the Advanced tab 6 Click Change in the Virtual memory section The Virtual Memory window appears 7 Specify the drive where the paging file is to be created In Drive select the drive where the system is installed The selected drive is displayed in Drive in Paging file size for selected drive ...

Page 130: ...specified is displayed in Paging File Size of Drive 11 Click OK to close the Virtual Memory window 12 Click OK to close the Performance Options window 13 Click OK to close the System Properties window 14 Restart the system The setting is enabled after the system is restarted 5 1 2 How to Obtain Memory Dump For Windows 2000 Server Check the following settings before starting configuration to obtain...

Page 131: ...orded In this option a paging file of at least 2MB is required in the boot volume Also a new file is created each time the system unexpectedly stops History of such files is stored in the directory displayed in Small dump directory usually C winnt minidump Included information Common header minidump header kernel module memory information processor information process information thread informatio...

Page 132: ... Kernel memory dump Only kernel memory is recorded to the memory dump file Complete memory dump Recommended The whole system memory information is recorded to the memory dump file 2 In Dump file or Small dump directory specify the directory to save the memory dump file with its full path In case of kernel memory dump or complete memory dump if Overwrite any existing file is checked debugging infor...

Page 133: ...ystem is installed Check the required amount of free space according to Checking Hard Disk Free Space pg 130 If the drive has no free space refer to Cannot Collect the Memory Dump pg 235 3 Click Start Settings Control Panel 4 Double click the System icon The System Properties window appears 5 Click the Advanced tab and click Performance Options The Performance Options window appears 6 Click Change...

Page 134: ...a smaller value is specified for the paging file size performance may be affected We recommend to specify the paging file size larger than the recommended value 9 Specify the Maximum size Specify a value larger than the Initial size 10 Save the settings Click Set in the Paging file size for selected drive section The settings are saved and the value specified is displayed in Paging File Size of Dr...

Page 135: ...reate a system recovery set To do this you need an unused formatted floppy disk and a medium to store back up files 1 Click Start All Programs Accessories System Tool Backup The Backup or Recovery Wizard window appears 2 Click Next The Backup or Recovery window appears 3 Select Create a backup of files and settings and then click Next The Items to Create Backups window appears 4 Select All the inf...

Page 136: ...en created Store the automated system recovery set just created in a secure location 5 2 2 Creating a System Recovery Disk For Windows 2000 Server After setting up Windows Server 2000 create a system recovery disk To do this you need an unused formatted floppy disk 1 Put a label showing Windows 2000 system recovery disk onto a floppy disk and insert it into the floppy disk drive 2 Click Start Prog...

Page 137: ... Preparation for Using Server Management Tools Before using Server Management Tools prepare the Server Management Tools disk supplied with the server at hand Notes Server Management Tools are for this server only Do not use those tools on other systems If it is used the system can be damaged Only the information that is configured with the BIOS setup utility can be stored recovered with Server Man...

Page 138: ... a keyboard Select 1 for the Japanese keyboard or 2 for the English keyboard The Japanese keyboard is selected by default 3 When the DOS prompt window appears enter the following command and press the Enter key A SMT biossave bat If storing has already been performed with Server Management Tools the stored file must exist in the floppy disk In this case overwriting the file may lead to incompletio...

Page 139: ...be reset to enabled before resuming normal server operation For details of ServerView refer to ServerView User s Guide 1 Turn on the server and insert the Server Management Tools disk into the floppy disk drive The window for selecting a keyboard appears 2 Select a keyboard Select 1 for the Japanese keyboard or 2 for the English keyboard The Japanese keyboard is selected by default 3 When the DOS ...

Page 140: ...I Device Embedded Ethernet B are selected When checking the settings of the BIOS Setup Utility refer to 8 2 BIOS Setup Utility pg 191 and Ethernet on Board Submenu pg 203 7 The BIOS information will be enabled after the next system restart Restart the server Perform Step 1 to display the DOS prompt window The restoration procedure has been completed The server can now be turned off safely table BI...

Page 141: ...ServerStart according to 2 4 Preparation for Using ServerStart on a Client Computer pg 48 If ServerStart of a different version is installed in the computer make sure to uninstall the ServerStart Then perform installation again For details on how to uninstall ServerStart refer to 2 4 2 Uninstalling ServerStart pg 51 The FloppyBuilder function may not operate correctly if you start up ServerStart w...

Page 142: ... Turn on the server and insert the ServerStart CD ROM immediately ServerStart starts up and a message appears prompting you to insert the ServerStart floppy disk 2 Insert the attached ServerStart floppy disk into the server s floppy disk drive Then make sure Removable media and A are selected and click Create A network setup window for remote installation appears If a configuration file already ex...

Page 143: ...4 5 6 7 9 8 Operations after OS Installation 3 Click OK The ServerStart FloppyBuilder window appears 4 Click or Insert a ServerStart Floppy Disk to Start ServerStart The Welcome to ServerStart window appears 5 Eject the ServerStart floppy disk ...

Page 144: ...pyBuilder window appears 2 Click DOS Diskette Insert the prepared floppy disk by following the message 3 Perform the subsequent operations according to the messages on the window The floppy disk will be formatted automatically and file copying will start The DOS floppy disk will be created automatically When a message appears indicating that creating the disk is completed click OK and eject the di...

Page 145: ...art up ServerStart and click FloppyBuilder For the procedure refer to Steps 1 and 2 in 5 4 1 Creating a DOS Floppy Disk pg 141 2 Click Hardware Configuration Tool 3 Click the tool you want to create Insert the prepared floppy disk by following the message 4 Perform the subsequent operations according to the messages on the window The floppy disk will be formatted automatically and file copying wil...

Page 146: ...m being used must be updated to prevent potential problems in the system Executing Windows Update can automatically search the latest version of QFE applicable to the OS and update the system to the latest status Execute Windows Update periodically Executing Windows Update requires a network environment connectable to the Internet 5 5 2 Auto run Function from CD ROM Drives Perform the following pr...

Page 147: ...cannot change the drive letters for the system and boot drive For Windows Server 2003 1 Click Start Administrative Tools Computer Management 2 Click Disk Management 3 Right click the partition to change the letter and click Change Drive Letter and Path The Change Drive Letter and Path window appears 4 Click Edit The Change Drive Letter or Path window appears 5 Change the drive letter For Windows 2...

Page 148: ...duled operation For details on how to set the BIOS Setup Utility refer to 8 2 BIOS Setup Utility pg 191 1 Start the BIOS Setup Utility 2 From the Advanced menu select the Power On Off submenu and press the Enter key The Power On Off submenu window appears 3 Set the Power Failure Recovery item to Always ON 8 2 9 Power On Off Submenu pg 206 5 5 5 Turning the Power On via a LAN You can turn the power...

Page 149: ...ia a LAN refer to Performing Remote Installation pg 41 5 5 6 Other Notes on Operation Unnecessary Files After OS installation is completed folders named Runonce and Runonce 2 may be left in the drive where the OS is installed Delete these folders since you do not need them for the system operation Notes on 24 hour Operation Automated System Operation To provide an extra margin of safety against un...

Page 150: ...ndows 2000 Server CD ROM drive Tools GENERAL Intel ProsetW2k Proset exe 2 Select Automatic execution runs setup immediately and click OK Perform the subsequent procedures by following the instructions Notes on Referring to the Intel PROSet Help Topics When referring to help topics note the following points Do not use the driver downloaded from the Intel Corporation online service page on this serv...

Page 151: ...ated virtual adapters Intel Advanced Network Service Virtual Adapter will be created in the Device Manager and or Network and Dial up Connections of the system Do not disable or delete a virtual adapter from the Device Manager or Network and Dial up Connections When deleting a virtual adapter make sure to use Intel PROSet When the Teaming function is being used you can only use the following proto...

Page 152: ...003 1 Click Start Control Panel Intel R PROSet For Windows 2000 Server 1 Click Start Settings Control Panel The Control Panel window appears 2 Start up Intel R PROSet 2 Select a card to incorporate in a Team and right click it 3 Click Create New Team in Add to Team Teaming Up Wizard appears 4 Select a Teaming type with which you want to create a Team Select Adapter Fault Tolerance for AFT type sel...

Page 153: ...lick Start Settings Control Panel The Control Panel window appears 2 Start up Intel R PROSet 2 Select a LAN card to setup a VLAN and right click it 3 Click Add VLAN The following message may be displayed at the time In such a case click Yes 4 Specify ID and Name Then click OK The ID should be identical with the switch setting The Name does not need to be identical with the switch setting 5 Repeat ...

Page 154: ...ck the Advanced tab 3 Specify a local address in Locally Managed Address 5 6 6 Jumbo Frame 1000BASE T 1000BASE SX supports Jumbo frame When using Jumbo frame construct the Jumbo frame network using only devices that support Jumbo frame and apply the settings that will enable Jumbo frame Configure setting for Jumbo frame according to the following procedures 1 Start up Intel R PROSet from Control P...

Page 155: ...ns we recommend that high reliability tools be installed This chapter explains the installation and necessary settings of high reliability tools 6 1 RAID Management Tool Global Array Manager 156 6 2 Server Monitoring Tool ServerView 158 6 3 Solving Problems Early DSNAP 159 ...

Page 156: ...ment Tool Global Array Manager To install RAID Management Tool individually using the standard installer following the procedures below These tool can be installed only when the server has a RAID card Before performing Global Array Manager check that TCP IP is installed and works properly 1 Log on to the server with administrator privileges Exit all programs before starting installation Installati...

Page 157: ...lation Windows Server 2003 only If Windows Server 2003 Service Pack 1 is applied when restarting after installing uninstalling RAID Management Tool Global Array Manager the pop up window that indicate SNMP service termination may appear This is no problem with operations Click Close message to close the message ...

Page 158: ... install ServerView into a Linux system refer to ServerView User s Guide Be sure to install SNMP service before installing ServerView Error Window Appearing after ServerView Installation on Windows Server 2003 If Windows Server 2003 Service Pack 1 is applied when restarting after installing uninstalling ServerView the following message may appear This is no problem with operations Click Close mess...

Page 159: ...en an OS is installed using ServerStart DSNAP is batch installed the OS and other high reliability tools If manually installing the OS install DSNAP manually Installing DSNAP To install DSNAP separately copy the DSNAP EXE file stored in the PROGRAMS Japanese DSNAP folder of the ServerStart CD ROM into the server s hard disk How to Use This topic is discussed in the PROGRAMS Japanese DSNAP README T...

Page 160: ...160 Chapter 6 High Reliability Tools ...

Page 161: ...n of Start Guide regarding installation and removal of internal options 7 1 Before Installing Internal Options 162 7 2 Removing and Attaching the Top Cover 164 7 3 Installing Memory Modules 166 7 4 Installing Expansion Cards 170 7 5 Installing an Internal CD ROM Drive Unit 177 7 6 Installing an Internal Hard Disk Unit 180 7 7 Connection of Optional Devices 187 ...

Page 162: ... parts must be placed in their positions when turning the server on As the air duct and the foam assure smooth air flow inside the server unit do not remove them When installing removing internal options to from the server turn off the server all peripheral devices and any other connected devices Also unplug all power cables from the server Failure to do so can cause electric shock 1 4 3 Turning O...

Page 163: ...ered parts of internal options are exposed They can be damaged by static electricity Before handling them first touch a metal part of the server to discharge static electricity Do not touch the circuitry on boards or soldered parts Hold the metallic areas or the edges of the circuit boards If devices are installed using the methods other than those outlined in this chapter or disassembled the warr...

Page 164: ...es and remove all cables e g SCSI and LAN cables from the server 1 4 3 Turning Off the Server pg 31 3 Loosen the two screws on the front of the server When removing or attaching the top cover turn off the server and all peripheral devices Also unplug all power cables from the server Failure to do so can cause electric shock 1 4 3 Turning Off the Server pg 31 Use tip preventive stabilizers when ins...

Page 165: ...to Attach the Top Cover To attach the top cover simply reverse the removal procedures Make sure that no tools or unnecessary components were left inside the server before attaching the top cover back into place When sliding the server backward press the locks on both of the rails to unlock Before turning on the server make sure that the top cover is attached When sliding the server or pushing it b...

Page 166: ...rver shutdown before installing or removing memory Failure to do so can cause burns When installing or removing memory modules make sure to remove the screws on the specified points only Failure to do so can cause injury or device failures Touch only the specified part of the printed circuit board Failure to do so can cause injury or device failures The circuit boards and soldered parts of interna...

Page 167: ... 3 slot 2 and slot 4 starting with a DIMM with the least capacity 7 3 2 Installable Memory Modules The following memory module types can be used on this server Package Before installing memory modules refer to Appendix B 1 Memory Specifications pg 261 to check the contents of the package table List of Installable Memory Modules Product name Model name Remarks Memory Module 256MB PG RM25AD 256MB 25...

Page 168: ... properly into the memory slot The levers close If the levers are not closed completely push them with your fingers Removing Open the levers on both ends 4 Check that the memory module is inserted all the way 5 Attach the top cover 7 2 Removing and Attaching the Top Cover pg 164 Make sure not to open the clips outward too quickly because the memory module may pop up which could cause damage An imp...

Page 169: ...the capacity of the memory installed there is a possibility of memory defect You can check the slot location whose memory is defective during POST or from the system event log If the defective memory is discovered replace it and then restart the server Removing the Defective Memory Module Replace the defective memory with a new one according to 7 3 3 How to Install Remove Memory Modules pg 168 Aft...

Page 170: ...r cables from the outlet Failure to do so can cause electric shock 1 4 3 Turning Off the Server pg 31 The circuit boards and soldered parts of internal options are exposed They can be damaged by static electricity Before handling them first touch a metal part of the server to discharge static electricity Do not touch the circuitry on boards or soldered parts Hold the metallic areas or the edges of...

Page 171: ...ansion cards simultaneously or in a wrong order they will not function properly Not installable table List of Installable Expansion Cards Installable expansion card Model name Number of cards Remarks Eth Ctrl 1000 BASE T Cu PG 1852 1 1 2 1000BASE T Eth Ctrl 2 x 1000 BASE T Cu PG 1862 1 1000BASE T dual port RAID Ctrl 1 Channel 64MB PG 141C1L 1 2 For internal array systems Ultra 320 SCSI 1 ch LowPro...

Page 172: ...SI option supported by this server to the SCSI or RAID card Unsupported SCSI option are not guaranteed Do not connect both an internal SCSI device and an external device together to the SCSI card If an internal hard disk unit where an OS has been installed is not connected to the SCSI card set the card BIOS to Disabled For the BIOS setup of SCSI cards refer to the manual supplied with the expansio...

Page 173: ...4 MB PG 141C1L first Then connect the hard disk access LED cable to the server as shown below LAN card Onboard LAN A LAN card already used on another server cannot be installed on this server Rear Parts installed side Parts installed side J5 R R R B B B R Red B Black Connecting position on the baseboard Connecting position on the SCSI card For SCSI card Connecting position on the RAID card Check t...

Page 174: ...Top Cover pg 164 2 Touch a metal part of the server to discharge static electricity 3 Unplug the cable from the SCSI or RAID card installed in Slot 1 Unplug the SCSI cable and the hard disk access LED cable 4 Loosen the screws on the rear side of the server and remove the card locking frame Hard disk access LED cable SCSI cable Card locking frame Screw Screw ...

Page 175: ...sure to keep the removed slot cover for later use 6 When installing a LowProfile card fasten the expansion card and Extension slot cover Fasten the expansion card and the Extension slot cover with the screws Use the screw that comes with the Extension slot cover 7 Insert the expansion card securely into slot 2 Slot cover Expansion card Extension slot cover Lowprofile slot cover Expansion card LowP...

Page 176: ...nd fix it by tightening the screws 10 Connect the cables disconnected in Step 3 11 Install the top cover and return the server back to its original position 12 Set and confirm the system resource information On the Advanced menu of the BIOS Setup Utility set and confirm the following items Set Reset Configuration Data to Yes 8 2 5 Advanced Menu pg 199 Make sure that the PCI IRQ Line n n is 0 to 1 ...

Page 177: ... turn off the server and all peripheral devices Also unplug all power cables from the server Failure to do so can cause electric shock 1 4 3 Turning Off the Server pg 31 When installing a CD ROM drive hold it by the side Applying force to the top can cause failures The circuit boards and soldered parts of internal options are exposed They can be damaged by static electricity Before handling them f...

Page 178: ...t of the server to discharge static electricity 3 Loosen the screws of the dummy unit and remove the dummy unit Slide the dummy unit backward and lift it up Be sure to keep the removed dummy units for later use 4 Install the CD ROM drive unit and fasten it with the screws 1 Insert the stopper latches of the CD ROM drive into slots of the server Screw Dummy unit CD ROM drive unit Insert the stopper...

Page 179: ...E and power cables connected to the server Fix the connected cables between the pieces of the foam 6 Attach the top cover 7 2 Removing and Attaching the Top Cover pg 164 How to Remove the CD ROM Drive Unit To remove the CD ROM drive unit simply reverse the installation procedures Screw Foam Power cable IDE cable Fix the cables in between the pieces of the foam Front ...

Page 180: ...e circuit boards Before removing the unit turn the power off and wait for about 30 seconds until the disk stops completely Rough handling of the hard disk unit can damage the stored data To cope with any unexpected problems always back up important data When backing up data to another hard disk unit you should make backups on a file or block basis Use the unit in a dry place with low airborne dust...

Page 181: ...Jumper Pin Locations of the Internal Hard Disk Unit Set the SCSI ID of the hard disk unit using the jumper pins on the rear side of the hard disk SCSI ID Setting Set the jumper pins as follows according to the bay locations table SCSI ID Set Value for Each Bay Location Bay 1 Bay 2 SCSI ID 0 SCSI ID 1 2 4 6 8 10 12 14 1 3 5 7 9 11 13 16 18 20 22 24 15 17 19 21 23 Rear side of the hard disk Jumper p...

Page 182: ... to the SCSI card it operates as the Ultra160 SCSI device Before installing the internal hard disk unit refer to Appendix B 3 Internal Hard Disk Unit Specifications pg 262 to check the contents of the package table List of Installable Hard Disk Units Product name Model name Overview HDD U320 10K 73GB non hot plug 1 PG HD7G1T 73 4GB 10 000rpm 1 inch Ultra320 SCSI HDD U320 10K 147GB non hot plug 1 P...

Page 183: ...emove the top cover 7 2 Removing and Attaching the Top Cover pg 164 2 Touch a metal part of the server to discharge static electricity 3 Disconnect the extension cables of the power cable from the server 4 Connect the extension cable disconnected from the server in Step 3 to the internal hard disk unit Front Extension cable Extension cable ...

Page 184: ...ommodate an internal hard disk unit Loosen the screws 1 and slid the bay toward you to remove it 2 6 Install the internal hard disk unit to the hard disk bay Fasten the bay to the internal hard disk unit using the screws supplied with the disk unit 1 2 Hard disk bay ...

Page 185: ...rd disk bay with the internal hard disk unit into the server 1 and tighten the screws 2 8 Connect SCSI and power cables Connect the SCSI cable to the SCSI connector of the internal hard disk unit Also connect the power cable to the extension cable connector 2 1 SCSI cable Extension cable Hard disk unit Front Power cable ...

Page 186: ...I cables Using the hard disk access LED cable supplied with the server connect the LED connector on the baseboard to the SCSI Ctrl U160 lp PG 130L or RAID Ctrl 1 Channel 64 MB PG 141C1L For the connection procedure for the hard disk access LED cable refer to 7 4 2 Installable Expansion Cards and Notes pg 171 How to Remove the Internal Hard Disk Unit To remove the internal hard disk unit simply rev...

Page 187: ...es of Internal Option Devices The following shows connection examples of internal option devices Connection conditions vary depending on examples See each example Hard Disk Connections Connecting of a Hard Disk Unit to Configure an Array System Server Baseboard Terminator Bay2 Bay1 SCSI Ctrl U160 lp PG 130L Baseboard Server RAID Ctrl 1 Channel 64MB PG 141C1L Terminator Bay2 Bay1 ...

Page 188: ...nnection of a Backup Cabinet Connect the backup cabinet as shown below Only a single backup cabinet can be connected to the server Baseboard SCSI cable PG CBLS007 PG CBLS008 Optional Backup cabinet PRIMERGY SX10 PG R1BC4 SCSI Ctrl U160 lp PG 130L Internal hard disk unit s SCSI Ctrl U160 lp PG 130L or RAID Ctrl 1 Channel 64MB PG 141C1L Server Terminator ...

Page 189: ...189 Chapter 8 Hardware Configuration Utilities This chapter explains how to make the environment settings necessary to operate the server 8 1 Jumper Pin Settings 190 8 2 BIOS Setup Utility 191 ...

Page 190: ...xpansion Cards pg 170 4 Change the jumper pin settings 8 1 2 Jumper Pins pg 190 5 Attach the top cover 7 2 Removing and Attaching the Top Cover pg 164 8 1 2 Jumper Pins The following explains how to set the jumper pins q in 1 3 4 Baseboard pg 26 on the baseboard JP1 q in 1 3 4 Baseboard pg 26 Sets whether or not to clear the CMOS table Jumper Settings The jumper settings short settings Description...

Page 191: ...n the screen The Main menu appears While the message Press F2 to enter SETUP F12 to boot menu is displayed after mem ory counting in POST pressing the F12 key causes the Boot Menu window to appear The Boot Menu window allows you to select the boot disk to be used next Advanced Security Server Exit System Time HH MM SS System Date MM DD YYYY Diskette A 1 44 1 25 MB 31 2 Parallel ATA SR244W SATA Por...

Page 192: ...u Switches between menus Scrolls through the menu option list Enter Selects a setting item or displays the submenu of that item When a submenu is displayed pressing the Esc key returns to the menu window Changes the value of an item F9 Sets the items to the initial values initial values may be different from the setting values at the time of purchase F10 Saves the settings and exits the BIOS Setup...

Page 193: ...guration has not been saved Save before exiting is displayed 3 Use the keys to move the cursor to Yes or No and press the Enter key If you selected Save Changes Exit from the Exit menu Select Yes to exit After saving changes to settings the BIOS Setup Utility closes and the server restarts Select No to return to the BIOS Setup Utility If you selected Discard Changes Exit from the Exit menu Select ...

Page 194: ...as 08 20 2005 Diskette A 1 44 1 25MB 3 1 2 Fixed parameter Specifies the type of floppy disk drive A recording density and drive size Parallel ATA Enter Sets the type and operating mode for the connected internal hard disk unit 8 2 3 Parallel ATA Submenu pg 195 SATA Port 0 Enter This server does not use this port SATA Port 1 Enter Boot Options Enter Sets system startup options 8 2 4 Boot Options S...

Page 195: ...Those items are displayed if Type is set to User Transfers Mode Fixed parameter When Type is set to Auto displays the number of sectors to transfer at once detected by the server Sets the number of sectors to transfer at once if Type is set to CD ROM Other ATAPI ATAPI Removable IDE Removable or User The disk access speed increases if a larger number of sectors is specified to transfer simultaneous...

Page 196: ...d Fixed parameter Specifies the bus width for data transfer between the CPU and the IDE controller It can be set when Type is set to CD ROM Other ATAPI ATAPI Removable IDE Removable or User Ultra DMA Mode Fixed parameter Sets the Direct Memory Access DMA data transfer mode When Type is set to Auto the current settings appear It can be set when Type is set to CD ROM Other ATAPI ATAPI Removable IDE ...

Page 197: ...t to run POST in short mode Quiet Boot Disabled Enabled at the time of purchase Sets whether or not to display the logo screen instead of POST information Memory Testing Enabled Fixed parameter Sets whether or not to check the memory during POST Boot Menu Disabled Enabled at the time of purchase Sets whether to enable or disable the boot menu Boot Sequence Sets the order of selected drives to boot...

Page 198: ...M Scan of PCI Device Embedded Ethernet A B on the Ethernet on Board Submenu pg 203 displayed from the PCI Configuration submenu of the Advanced menu is set to Enabled keys Change the order of priority for the selected device Ctrl Enter keys Display detailed information on all devices indicated with Shift 1 keys Enable or disable booting from the selected device Enter key Displays detailed informat...

Page 199: ...Setup Configurations No Fixed parameter Sets whether or not to reject setting changes made by the Plug Play OS Multiprocessor Specification 1 4 Fixed parameter Sets the version of the multiprocessor to use Windows 2003 EMS Function Disabled Enabled at the time of purchase Sets whether to enable or disable the EMS functions Large Disk Access Mode DOS Fixed parameter Sets the hard disk access type s...

Page 200: ... option is not used by the server table Items on the Peripheral Configuration Submenu Item Setting Description Serial Disabled at the time of purchase Enabled Auto Sets whether to enable or disable the serial port Base I O address 3F8 IRQ 4 at the time of purchase 2F8 IRQ 3 3E8 IRQ 4 2E8 IRQ 3 Sets the I O port address of a serial port It is displayed when Serial is set to Enabled table Items on t...

Page 201: ...ntrol function and console redirection can be used together Floppy Type Local Fixed parameter When using the server s floppy disk unit set to Local When using a remote floppy disk drive or floppy disk image set to Remote or Remote Once Diskette Controller Disabled Enabled at the time of purchase Sets whether to enable or disable the floppy disk controller Mouse Controller Disabled Enabled Auto Det...

Page 202: ...ler on the baseboard Ethernet on Board Submenu pg 203 PCI IRQ Configuration Enter Sets PCI IRQs for the PCI slots PCI IRQ Configuration Submenu pg 203 PCI SLOTS Configuration Enter Configures the PCI slots PCI SLOTS Configuration Submenu pg 203 Item Specific Help PhoenixBIOS Setup Utility Advanced Ethernet on Board PCI IRQ Configuration PCI SLOTS Configuration PCI Configuration Select Sub Menu F1 ...

Page 203: ... PCI bus clock unit for the PCI bus master method This value can be selected when Device is set to Enabled table Items on the PCI IRQ Configuration Submenu Item Setting Description PCI IRQ Line 0 VGA Auto Fixed parameter Sets a PCI IRQ for the VGA controller on the baseboard PCI IRQ Line 1 ETHERNET B Sets a PCI IRQ for the LAN controller on the baseboard table Items on the PCI SLOTS Configuration ...

Page 204: ... 0 or 1 1 USB Host 2 0 Controller USB BIOS Legacy Support Disabled Enabled at the time of purchase Sets whether to enable or disable a USB compatible keyboard in an MS DOS environment This item can be set when USB Host 1 1 Controller is set to Enabled BIOS Work Space Location Top of Base Memory Fixed parameter Selects the BIOS work space Item Specific Help PhoenixBIOS Setup Utility Advanced CPU Se...

Page 205: ... 3EGHz CPU Some operating systems and applications do not support the Hyper Threading function For Windows 2000 Server if this item is changed after installation of the OS you need to change the OS setup Refer to 9 8 Changing OS Settings pg 254 This change is performed automatically on Windows Server 2003 L3 Cache Enabled Fixed parameter Sets whether to enable or disable the L3 cache of the proces...

Page 206: ...conds format LAN Disabled Enabled at the time of purchase Sets whether or not to enable the power to be turned on via LAN Power Failure Recovery Always OFF Previous State at the time of purchase Always ON Sets the server power status after system down due to power failure or after power recovery by the UPS Note If the server power is turned off automatically by the OS for Windows Serer 2003 or oth...

Page 207: ...thorized Use pg 245 Setup Password Lock Standard at the time of purchase Extended Sets the scope protected by the setup password A setup password must be specified Standard You will be requested to enter the setup password while the BIOS Setup Utility is starting up Extended You will be requested to enter the setup password when the BIOS Setup Utility starts up The BIOS for the expansion cards is ...

Page 208: ...rus detection program System Load Standard at the time of purchase Diskette CDROM Lock Sets whether to enable or disable system startup from a floppy disk or CD ROM This setting is possible when a setup password is specified Diskette Write Disabled Enabled at the time of purchase Sets whether to enable or disable write protect on a floppy disk Flash Write Disabled Enabled at the time of purchase S...

Page 209: ...Server Management Tools disk is inserted be sure to disable the OS Boot Monitoring function If the system is started with this function enabled the server may automatically turn off or restart improperly If the OS Boot Monitoring function is needed it should be reset to enabled before resuming normal server operation When setting this function refer to ServerView User s Guide to fully learn about ...

Page 210: ...Diagnostic System Disabled Fixed parameter Sets the operation to be performed when the number of system boot retries exceeds the number specified in Boot Retry Counter Next Boot uses Boot Option Fixed parameter Specifies how to boot the system at the next startup This value can be selected when Diagnostic System is set to LAN or Remote Image Disk Diagnostic PXE boot device 0 Fixed parameter The se...

Page 211: ...logs are maintained No new logs are recorded Note Before changing the setting for this item be sure to use Clear System Event Log to delete the system event log Existing Event Log number Displays the number of recorded logs Remaining Event Log number Displays the number of remaining logs that can be recorded System Event Log Enter Displays the contents of the system event log For details on conten...

Page 212: ...refer to 9 3 System Event Log pg 239 Realtime Sensor Data Enter Displays temperature and voltage sensor data LAN Settings Enter Performs LAN settings to enable remote operations using Remote Control Service LAN Settings Submenu pg 212 table Items on the CPU Status Submenu Item Setting Description CPU Status Enabled at the time of purchase Disabled Failed Sets whether or not to allow the use of CPU...

Page 213: ...nu Item Setting Description DIMM 0 Enabled at the time of purchase Disabled Failed Sets whether or not to allow the use of memory in Memory Slots 1 to 4 This must not be set to Disabled or Failed DIMM 1 DIMM 2 DIMM 3 Item Specific Help PhoenixBIOS Setup Utility Server ChannelA DIMM 0 Enabled DIMM 1 Enabled ChannelB DIMM 2 Enabled DIMM 3 Enabled Memory Status Select Sub Menu F1 Esc Select Item Sele...

Page 214: ...Enabled Media Type Serial at the time of purchase LAN Sets the connection type for console redirection This item appears when Console Redirection Port is set to Enabled Serial Console redirection is performed via the serial port LAN Console redirection is performed via the LAN Console connection Direct Fixed parameter Specifies the method of connection with the console This item is displayed when ...

Page 215: ...e time of purchase VT UTF8 Sets the console type for console redirection This item appears when Console Redirection Port is set to Enabled Flow Control None at the time of purchase XON XOFF CTS RTS Sets the flow control This item appears when Console Redirection Port is set to Enabled Mode Standard Enhanced at the time of purchase Sets the range of use for console redirection This item appears whe...

Page 216: ...figure the LAN setup including IP addresses again Refer to LAN Settings Submenu pg 212 on the IPMI submenu of Server menu 9 3 4 Before Using the Remote Control Service pg 242 Discard Changes Exit Exits the BIOS Setup Utility without saving current settings Previously saved settings remain valid Load Previous Values Loads and displays the settings that were enabled when the BIOS Setup Utility start...

Page 217: ...er starting to use this server as well as daily care and maintenance 9 1 Daily Maintenance 218 9 2 Troubleshooting 221 9 3 System Event Log 239 9 4 Securities 244 9 5 Backup 248 9 6 Restoring the System 251 9 7 Reinstalling the OS 253 9 8 Changing OS Settings 254 9 9 Maintenance Service 257 ...

Page 218: ... early detection This allows the server administrator to remove a system error early and avoid trouble For an overview and installation of ServerView and other high reliability tools refer to 1 2 2 High Reliability Tools pg 19 and Chapter 6 High Reliability Tools pg 155 9 1 2 Cleaning Clean the server at regular intervals Clean the server as follows Cleaning the Server Wipe with a soft dry cloth F...

Page 219: ...mory module or an expansion card Internal hard disk units CD ROM drive units Remove dust deposits from units and devices Tape devices are particularly susceptible to dust and may cause failures Install them in a clean environment Be careful when removing components such as CPUs memory modules or hard disk units Be sure to install parts and cables in the original position Leaving dust brushed off o...

Page 220: ...all and apply the cover After the ball and inside of the mouse are dry insert the ball and apply the cover Cleaning the Floppy Disk Drive Prolonged use of the floppy disk drive accumulates dust on the device head the part which reads writes data A dirty head can impair the ability to read write data to from a floppy disk correctly Clean the head once every three months Optional Devices PRIMERGY Se...

Page 221: ...rdware related troubleshooting When the server does not operate properly or error messages appear and a failure is suspected check the following For optional devices refer to the manual included with the optional device Server The server does not power on or the power LED on the front of the server does not light up Check to see whether the power cable is properly connected to the outlet For instr...

Page 222: ...play There may be an error in the system area of the memory Contact an office listed in the Contact Information of Start Guide Typing the keyboard does not display any characters or the mouse cursor does not move Check to see whether the keyboard and mouse are connected properly If they are not connected turn the server off and then connect the cables to the server For the connection location refe...

Page 223: ...nal cable For the connection location refer to 7 7 Connection of Optional Devices pg 187 Internal Hard Disk Units The unit does not operate properly Refer to 7 6 Installing an Internal Hard Disk Unit pg 180 Check to see whether the internal cable is connected properly If it is not connected correctly connect the internal cable Check to see whether the jumper pins are set properly If they are not s...

Page 224: ...t correctly set the SCSI ID and terminator Others Notes on Operations in RAID1 Configuration When disks of the server are used in RAID1 redundancy configuration the disk data is protected even if a single hard disk unit has failed However if both hard disks have failed the disk data will be permanently lost Also if the user repeatedly powers on off or repeatedly reboots while a single disk unit ha...

Page 225: ...s version 1 11 it is recommended to connect the server to a port other than port 1 that is any of ports 2 to 4 Check the firmware version of the switch as follows 1 Press the Ctrl Alt Shift keys simultaneously on the keyboard connected to the switch or press the Scroll Lock key twice in succession on the keyboard The On Screen Display is appears 2 Press the n key to check the firmware version at t...

Page 226: ...mory modules are installed properly If the message appears after the server is turned on check the system event log and replace the memory modules If the message still appears the baseboard must be replaced Contact an office listed in the Contact Information of Start Guide Shadow RAM Failed at offset nnnnnnnnh Extended RAM Failed at address line nnnnh Memory type mixing detected The CPU is abnorma...

Page 227: ...ble is connected properly If the message still appears contact an office listed in the Contact Information of Start Guide Incorrect Drive A type run SETUP CPU runtime error IERR detected Check the system event logs If the message still appears contact an office listed in the Contact Information of Start Guide Memory configuration has changed Run SETUP The memory is abnormal Refer to the system eve...

Page 228: ...A temperature has exceeded the warning threshold Temperature is abnormal Check and improve the environment If the message still appears contact an office listed in the Contact Information of Start Guide A temperature has exceeded the critical threshold CPU fan speed has exceeded the warning threshold A CPU fan is abnormal Check for objects hindering CPU fan rotation If the message still appears co...

Page 229: ... If this occurred while recovering BIOS information configure the information using the BIOS Setup Utility Then store the BIOS information ERROR Fail to write 1st CMOS data into data file nn ERROR Fail to write 2nd CMOS data into data file nn ERROR Fail to write ESCD data into the data file nn ERROR Fail to write SEEPROM data into the data file nn ERROR Fail to open data file The file for recoveri...

Page 230: ...ied with the OS Installation and subsequent restart and logon are performed automatically as necessary In rare cases however automatic logon is not performed and the logon window appears In this widow use the user name and password you have set before starting installation After logon the setup procedures are continued Automatic installation has stopped at an entry screen during Active Directory c...

Page 231: ...tional devices after the installation completes WzDiskAdmin Partition detected Please delete all partition before starting Configuration Run the guide or preconfiguration mode again Check Delete all partitions on the displayed disk in the disk wizard WzRaid RAID arrays detected Please delete all RAID arrays before starting Configuration Use the ServerStart floppy disk you have created Check Delete...

Page 232: ...nstall an OS on the server having 256MB memory and create a 100 000MB or a larger partition this error occurs and installation of the OS will not be successful When creating a 100 000MB or larger partition use one of the following options Install 512MB or larger memory and reinstall the OS Create partitions less than 100 000MB and reinstall the OS Then create the desired size of partition using th...

Page 233: ...nfiguration mode on a client computer installed with Microsoft Visual Studio 6 0 Service Pack 5 will cause an application error Install ServerStart in a client computer in a different environment or use the guided mode on this server This problem does not occur in Windows 2000 Server since it is corrected by Windows 2000 Service Pack 4 LAN Operation Fails or Error Message Appears during LAN Driver...

Page 234: ...use An NTP was selected as a component Corrective action ServerStart cannot configure the NTP server automatically due to the absence of items for specifying it After OS installation perform the following procedure to specify the time server 1 Start SNTP server operation on another machine Assume that the SNTP server address is 172 22 78 246 2 Enter the following at a command prompt net time setsn...

Page 235: ... the installed memory to collect the memory dump To obtain memory dump regardless of the installed memory size reduce the installed memory to an obtainable size Check the memory dump settings when changing the installed memory size For setting procedures refer to 5 1 Memory Dump Paging File Setting pg 126 Change the write type of the debugging information For Windows Server 2003 or Windows 2000 Se...

Page 236: ...g procedure refer to Performing Remote Installation pg 41 in 2 1 2 Hardware Settings pg 41 Checking LAN Cable Connection Check that the LAN cable is connected to the LAN card corresponding to the specified MAC address and that the LAN card is connected to the network An Error Occurs during Backup on Windows Server 2003 The following error messages may appear during backup by the OS s standard back...

Page 237: ...ayed menu 2 Select Services from the Services and Applications menu 3 From the details select SNMP Service 4 Select Start from the Action menu To have the service automatically started each time the OS starts double click SNMP Service from the details and select Automatic for the Startup type setting on the displayed window Time Display in Linux OS Environment Difference in Time between the OS and...

Page 238: ...being written to the hardware clock When you do not want the time on the OS to be written to the hardware clock at an OS shutdown comment the following line out in etc rc0 d S01halt runcmd Syncing hardware clock to system time sbin hwclock CLOCKFLAGS runcmd Syncing hardware clock to system time sbin hwclock CLOCKFLAGS Procedure for reflecting the hardware clock value to the time on the OS To refle...

Page 239: ...og using Server Management Tools and contact an office listed in the Contact Information of Start Guide Server Management Tools disk is for this server only Do not use those tools on other systems If it is used the system can be damaged Run Server Management Tools when the server is operating in the procedure given in Starting Server Management Tools pg 239 Do not run Server Management Tools on th...

Page 240: ...N Configuration Exiting Server Management Tools 1 Press the Esc key once in the menu window of Server Management Tools The power can be turned off when the DOS prompt is displayed 9 3 2 Viewing the System Event Log Viewing the system event log is performed from System Event Log SEL of Server Management Tools 1 Start Server Management Tools The menu window of Server Management Tools appears MS DOS ...

Page 241: ...the system event log and save delete as necessary Saving the System Event Log 1 Start Server Management Tools The menu window of Server Management Tools appears 2 Use the and keys to select System Event Log SEL and press the Enter key The SYSTEM EVENT LOG SEL window appears 3 Press the F2 key 4 Enter the name of the file to save the system event log to and press the Enter key The system event log ...

Page 242: ...ally 9 3 4 Before Using the Remote Control Service Perform the following procedures before using the Remote Control Service 1 Check the following settings by starting the BIOS Setup Utility and correct them if incorrect The Peripheral Configuration submenu of the Advanced menu 8 2 6 Peripheral Configuration Submenu pg 200 The Console Redirection submenu of the Server menu 8 2 15 Console Redirectio...

Page 243: ...ct 2 802 3_LAN and press the Enter key The CHANNEL CONFIGURATION window appears 8 Press the F1 key and set the followings in the LAN CONFIGURATION window 9 Press the F1 key to save the current settings table LAN Setup in Channel Configuration Window Item Setting BMC NIC Enter the IP address and MAC address of BMC NIC The IP address must be the one assigned to LAN port 1 by the OS on the server Sub...

Page 244: ...on explains the hardware security features Lock the rack door to protect the hardware in the rack from theft or tampering To close the rack door shut the door and return the rack handle and turn the rack key Do not lose the rack key If the key is lost contact an office listed in the Contact Information of Start Guide For instructions on opening the rack door refer to 1 4 1 Opening the Rack Door pg...

Page 245: ...up Utility and the OS cannot be started up System Password user password This is the password that allows specific people to use the server Unless the set password is entered part of the BIOS Setup Utility and the OS cannot be started up Setting a Password 1 Start the BIOS Setup Utility 8 2 1 Starting and Exiting the BIOS Setup Utility pg 191 2 Use the keys to select Security from the Main menu Th...

Page 246: ... the password enter nothing and perform Step 4 4 Press the Enter key When you delete the password System Password or Setup Password on the Security menu shows Not installed The system shuts down after three invalid password entries If this happens power off the server turn it back on and then enter the correct password If you forget your password and cannot start the server change the jumper pin s...

Page 247: ...ta no longer exists but in reality the data is simply no longer accessible to the OS and it is still accessible to malicious individuals that can restore the data Therefore if confidential or important data is saved to the hard disk in addition to the operations mentioned above it is recommended to use third party tools or services to wipe the data completely from the disk to prevent its restorati...

Page 248: ...2 Backup Devices Software and Their Operations A backup of data stored on the server is required for data restoration in the event of server trouble resulting in a system failure or accidental data loss due to operational errors If the data on the server is backed up it can be restored from the backup in the event of hardware failures or data corruption in hard disks due to operational errors If b...

Page 249: ...tions however it is recommended that they be replaced sooner than later To manage the lifespan write the use start date on the media Rotating Media Rotate between several media for backups When using a single media cartridge repeatedly backup data can be temporarily lost in the event the backup fails Or if the hard disk were to fail during a backup the data will become unrecoverable Avoid Leaving ...

Page 250: ...unction may cause the media to eject from an internal device of the server and hit the chassis door If this is the case open the door when ejecting or do not eject the media Media Label Types and Positions When writing information such as the name on media use the label that came with the media The area in which a label can be posted on the media of each device varies Failing to post labels in the...

Page 251: ...and Backup media created beforehand Driver disk for RAID cards or onboard SCSI For how to create driver disks refer to 4 1 Creating Driver Disks pg 108 Windows Server 2003 First Step Guide 1 Follow Windows Server 2003 First Step Guide to start Windows Server 2003 setup 2 When a message prompting you to press the F6 key appears immediately after the start of setup press the F6 key 3 When a message ...

Page 252: ...3 Follow the message on the setup window to restore the system Notes on system restoration The system may return to the initial installation conditions depending on the restoration information used In this case the system must be configured after system restoration Windows 2000 Server may have to be reinstalled if system files or system information are severely damaged If this is the case reinstal...

Page 253: ...etion of Data from the Disc Reinstallation deletes all disk contents Save the necessary data and system configuration in a different location Other Notes Notes on initial installation also apply 9 7 2 Reinstallation Using ServerStart When the previous installation was performed in guide or preconfiguration mode the ServerStart floppy disk used in that installation can be used again When the reinst...

Page 254: ... Server Change the OS settings according to the following procedures If you have changed the OS settings from enable to disable change the OS to the uni processor kernel If you have changed it from disable to enable change the OS to the multi processor kernel 1 Startup Windows 2000 Server 2 Start up Device Manager 1 Click Start Settings Control Panel 2 Double click the System icon 3 Select the Har...

Page 255: ...ufacturers list select Standard computers Select either of the following from Models ACPI multi processor PC to change the OS to the multi processor kernel ACPI uni processor PC to change the OS to the uni processor kernel If the wrong model is selected the system does not operate properly You must reinstall the OS in some cases Take great care of changing the OS 4 Click Next The Start Device Driv...

Page 256: ...r shuts down and restarts automatically 7 Add an optional CPU or change the Hyper Threading setting in the BIOS Setup Utility 8 2 1 Starting and Exiting the BIOS Setup Utility pg 191 8 2 8 Advanced System Configuration Submenu pg 204 8 Restart the system When the OS starts up check that the item under Computer is changed in Device Manager of Control Panel ...

Page 257: ...up to hardware maintenance contact will be charged for operation cost including the maintenance parts separately Replacing non durable components To ensure stable operation of the server system it is recommended that a maintenance service agreement be purchased Lifetime of Non durable Components The lifetime of such components is calculated based on appropriate usage environments Although the guar...

Page 258: ... on the server For the label location refer to Start Guide Hardware configuration Types and locations of internal options Configuration information BIOS Setup Utility SCSI Setup Utility settings OS LAN WAN system configuration Phenomena what happened when doing what what was displayed etc Date time of occurrence Environmental settings of the server LED statuses Print and fill in the Configuration ...

Page 259: ...the specifications for the server and internal options It also covers how to recycle the products A Server Specifications 260 B Specifications for Internal Options 261 C Remote Control Function and Console Redirection 265 D Recycling 269 ...

Page 260: ... and OS Internal CD ROM Bay 1 bay optional Type 24x IDE CD ROM unit IDE 3 5 inch storage bay 2 bays Standard Optional Adding size 73GB 147GB 10 000rpm Ultra320 SCSI Maximum 293 6GB 146 8GB 2 Disk array Optional Expansion slots PCI 2 64bit 66MHz One slot is for a LowProfile PCI card only 1 Floppy disk drive 3 5 inch 2 mode 1 44MB 720KB Standard Network LAN 1000BASE T 100BASE TX 10BASE T 1 CSA LAN 1...

Page 261: ... before use Should it happen that items are missing contact an office listed in the Contact Information of Start Guide B 1 Memory Specifications Package RAM module 1 Specifications table Memory Specifications Item Functions and Specifications Product name Memory Module 256MB Memory Module 512MB Memory Module 1GB Model PG RM25AD PG RM51AD PG RM1AD Modules 256MB DIMM 1 512MB DIMM 1 1GB DIMM 1 Capaci...

Page 262: ...OM disk 12 cm Applicable Standards CD ROM Reading mechanism Optical pickup using a laser diode Data transfer speed Max 3 600KB sec 24 on the outside to 10 on the inside Access Time 115msec average Disk loading mechanism Manual tray loading Disk clamp mechanism Ball clamp Dimension drive only 128 4 129 9 13 2mm W D H Weight excluding a medium About 170g table Internal Hard Disk Unit Specifications ...

Page 263: ...cted according to the current rating for your unit Please consult the table below for the selection criteria for power cords used in the United States and Canada For units set at 230 V outside of the United States and Canada Use a cord set consisting of a minimum AWG according to the table above and a grounding type attachment plug rated 15 A 250 V The cord set should have the appropriate safety a...

Page 264: ...f the wires in the mains lead of this appliance may not correspond with the colored markings identifying the terminals in your plug proceed as follows The wire which is colored Green and Yellow must be connected to the terminal in the plug which is marked with the letter E or by the earth symbol or colored Green or Green and Yellow The wire which is colored Blue must be connected to the terminal w...

Page 265: ... must have the same communication speed and flow control mode settings as those on the Remote Control Utility When both remote control function and BIOS console redirection are used perform the following procedures in the BIOS Setup Utility On the Peripheral Configuration submenu of the Advanced menu change Serial Multiplexer to Shared 8 2 6 Peripheral Configuration Submenu pg 200 On the Console R...

Page 266: ...ntrol Utility The following explains how to operate the Remote Control Utility Connection 1 Connect the serial port connector 1 to the management terminal using an RS 232C cross cable 2 Establish connection using the terminal software Operation on the Server Perform the following operation in the terminal software on the management terminal 1 Establish connection using the terminal software and pr...

Page 267: ...wn The server will be turned off When the Do you really want to do this y n appears enter the following command y Enter 2 Immediate Reset The server will be restarted 3 Graceful Power Down The server will be turned off When Windows is running the server is turned off after the OS is shut down When the Do you really want to do this y n appears enter the following command y Enter When Windows is run...

Page 268: ...Utility refer to C 3 Operating the Remote Control Utility pg 266 Switching from the Remote Control Function to Console Redirection 1 Exit the Remote Control Utility Select 0 from the menu of the Remote Control Utility The following message appears 2 Press the Enter key then the Shift Q keys The terminal software window changes to the console redirection window 5 Power On The server will be turned ...

Page 269: ... just formatting or deleting files may not avoid the risk that the data is restored and used for wrongful purposes If confidential or private information is saved in order to make it impossible to be restored it is recommended to use third party data wiping tools Disposing of Used up Batteries Used up batteries must be disposed of as industrial waste and therefore require special processing Let a ...

Page 270: ...270 Appendix ...

Page 271: ...Devices 187 Console redirection 265 Console Redirection Submenu 214 Contacting Maintenance Support 258 Corrective actions against event logs 234 CPU 25 CPU Settings Submenu 205 CPU Status Submenu 212 Creating a DOS Floppy Disk 141 Creating a Hardware Configuration Tool 145 Creating a System Recovery Disk For Windows Server 2003 135 For Windows 2000 Server 136 Creating Maintenance Tools 141 Creatin...

Page 272: ...ard disk unit 162 180 Installable internal hard disk units 182 Installation Location 180 Installing 183 Removing 186 Specifications 262 Troubleshooting 223 IPMI Submenu 211 J Jumbo Frame 154 Jumper Pin Settings 190 K Keyboard Cleaning 219 Keyboard connector 23 L LAN cards 171 173 LAN connector 24 LAN Driver Advanced Setup 150 Intel PROSet 150 LAN Settings Submenu 212 Locking the rack door 244 M Ma...

Page 273: ...reparation of the PXE server 88 PXE server requirements 87 Remote resource server requirements 87 Starting installation for a PXE server 96 Starting installation for a remote resource server 100 Reset switch 22 Restoring the system 251 For Windows Server 2003 251 For Windows 2000 Server 252 S SCSI card 171 172 Connections 188 Security 244 Hardware 244 Software 245 Security Menu 207 Selecting the i...

Page 274: ... 221 Turning off the server 31 Turning on the server 30 U Uninstallation ServerStart 51 USB connector 22 24 V VLAN Setup Procedure 153 W Wakeup On LAN function 42 148 When multiple LAN adapters are installed 45 Windows Update 146 Numerics 3 5 inch storage bay 22 ...

Page 275: ...s to third party copyrights or other rights arising from the use of any information in this manual No part of this manual may be reproduced in any without the prior written permission of Fujitsu PRIMERGY RX100 S2 User s Guide B7FH 3291 01EN 00 Issued on Issued by September 2005 FUJITSU LIMITED ...

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