
7.3 Other Troubleshooting
389
■
Check item
Is the brake roller or the pick roller dirty?
■
Action
Clean the brake roller and the pick roller.
For more details, refer to
"6.3 Cleaning Inside the Scanner" (P.345)
■
Check item
Is the brake roller or the pick roller worn out?
■
Action
Replace the brake roller or the pick roller.
For more details, refer to
.
■
Check item
Is the scanner used at 2,000 m or higher altitudes?
■
Action
Enable the [High Altitude Mode] in the [Multifeed Settings] window in the administrator settings.
For more details, refer to
"4.5.1 Setting the Multifeed Detection Method" (page 88)
.
■
Check item
Do the documents satisfy the conditions given in
?
■
Action
Use documents which satisfy the conditions described in
■
Check item
Is the brake roller or the pick roller dirty?
■
Action
Clean the brake roller and the pick roller.
For more details, refer to
"6.3 Cleaning Inside the Scanner" (P.345)
■
Check item
Is the brake roller or the pick roller worn out?
■
Action
Replace the brake roller or the pick roller.
For more details, refer to
.
■
Check item
Is there any foreign matter in the document feed path?
■
Action
Clean the document feed path.
Document is not fed into the scanner (pick error occurs frequently or
document feed stops halfway).