Fujitsu LIFEBOOK E546 Page 10 Operating Manual Download | Manualshive

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Fujitsu Contact Information

Fujitsu Contact Information

Service and Support

You can contact Fujitsu Service and Support in the following ways:

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Toll free phone: 1-800-8Fujitsu (1-800-838-5487)

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Website:

"http://solutions.us.fujitsu.com/www/content/support/contact/index.php"

Before you place the call, have the following information ready so that the customer
support representative can provide you with the fastest possible solution:

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Product name

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Product con

fi

guration number

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Product serial number

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Purchase date

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Conditions under which the problem occurred

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Any error messages that have occurred

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Type of device connected, if any

Fujitsu Shopping Online

Please go to

"http://www.shopfujitsu.com/store/ "

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Maintaining Latest Con

fi

guration

To ensure that you always have the most current driver updates related to your system, you
should occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM
utility is available from the Fujitsu Support site. FSDM will allow you to view a list of the most
current drivers, utilities and applications to determine whether you have the latest versions. If you
have a Windows 7 operating system, you will need to go to the Support Site to download the
FSDM Utility:

"http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS"

Limited Warranty

Your LIFEBOOK notebook is backed by a Fujitsu International Limited Warranty. Check the
Limited Warranty Terms and Conditions Booklet that came with your notebook.

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Summary of Contents for LIFEBOOK E546

Page 1: ...System Operating Manual FUJITSU LIFEBOOK E546 FUJITSU LIFEBOOK E556 ...

Page 2: ...Avenue Sunnyvale CA 94085 3470 U S A Telephone 800 831 3183 or 408 746 6000 http solutions us fujitsu com http solutions us fujitsu com contact Have a question Email us at AskFujitsu us fujitsu com Copyright 2016 Fujitsu America Inc All rights reserved B5FK 6461 01ENZ0 00 ...

Page 3: ...ration controls 10 Important notes 14 First time setup of your device 18 Working with the notebook 21 Security functions 48 Connecting external devices 54 Removing and installing components during servicing 61 Settings in BIOS Setup Utility 69 Troubleshooting and tips 72 Technical data 79 Manufacturer s notes 82 Appendix 89 Index 106 ...

Page 4: ... other countries Bluetooth is a trademark of Bluetooth SIG Inc USA OmniPass is a trademark of Softex Inc Roxio is a trademark of Roxio a division of Sonic Solutions PowerDirector PowerDVD YouCam and MakeDisc are trademarks of CyberLink Corp Adobe Acrobat and Adobe Reader are either a registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries The D...

Page 5: ...g Bonus Apps 20 Working with the notebook 21 Status indicators 21 Switching the notebook on 23 Switching the notebook off 23 Keyboard 23 Virtual number keys 26 Separate number keypad 27 Key combinations 27 Country and keyboard settings 29 Application keys ECO and Wireless 29 Touchpad and touchpad buttons 30 Moving the pointer 30 Selecting an item 30 Executing commands 30 Dragging items 31 LCD scre...

Page 6: ...user password 50 Password protection for booting the operating system 51 Password protection for the hard disk 51 Trusted Platform Module TPM device dependent 52 Enabling TPM 52 Disabling TPM 52 Smart Card reader 53 Inserting the Smart Card 53 Connecting external devices 54 Connecting an external monitor 55 Connecting external devices to the serial port optional 56 Port settings 56 Device drivers ...

Page 7: ...ly numerals are written 73 The notebook s LCD screen remains blank 73 The LCD screen of the notebook is difficult to read 73 The external monitor remains blank 74 The external monitor is blank or the image is unstable 74 The notebook does not start after switching it on 75 The notebook stops working 75 The printer does not print 75 The wireless connection to a network does not work 76 Acoustic war...

Page 8: ...of Bootable Disc and Recovery Image for Windows 7 96 Creating a backup of the System Specific Software Drivers 97 WINDOWS 7 RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS STILL ACCESSIBLE 97 RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS NOT BOOTABLE FOR WINDOWS 7 99 Recovering Your Recovery Image Using Recovery and Utility for new hard drive or non bootable hard drive 100 Installing the Software after th...

Page 9: ...ne 408 746 6000 Declares that product Base Model Configuration LIFEBOOK E546 LIFEBOOK E556 Complies with Part 15 of the FCC Rules This device complies with Part 15 of the FCC rules Operations are subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Fujit...

Page 10: ... Shopping Online Please go to http www shopfujitsu com store Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view a list of the most current drivers utilities and a...

Page 11: ...rd Name123 or a command used to start a program start exe This style indicates information that is displayed on the screen by a program e g Installation is complete This style indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This style indicates Cross references to another section e g Safety information cross references to...

Page 12: ...nd ports of the device Please familiarize yourself with these items before you start to work with the device Front LIFEBOOK E546 9 1 3 1 6 5 7 8 10 6 2 5 4 1 Microphone optional 2 Webcam optional 3 Webcam LED optional 4 Touchpad 5 Speaker 6 Status indicators 7 Application keys ECO and Wireless 8 ON OFF button 9 Fingerprint sensor optional 10 Touchpad buttons 10 Fujitsu ...

Page 13: ...tus indicators 7 Application keys ECO and Wireless 8 ON OFF button 9 Fingerprint sensor optional 10 Touchpad buttons Left side 1 2 3 4 5 6 7 8 1 DC input connector DC IN 2 Ventilation slots 3 LAN port 4 External monitor port VGA 5 Display Port 6 USB port 3 0 with charging function Anytime USB charge 7 Smart Card reader optional 8 Memory card slot Fujitsu 11 ...

Page 14: ...trols Right side 1 2 3 4 5 6 1 Headphones port 2 Microphone port 3 USB port 3 0 4 USB port 3 0 5 Modular bay with optional optical drive 6 Security Lock device Rear 1 1 Optional serial interface LIFEBOOK E556 only 12 Fujitsu ...

Page 15: ...rols Bottom 2 2 4 5 3 1 6 7 1 Modular bay release latch 2 Battery lock slider switch 3 Port replicator port 4 Battery compartment 5 Removable dust filter 6 Memory upgrade compartment 7 Hard drive access compartment Fujitsu 13 ...

Page 16: ...ter before preparing your notebook for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the notebook Page 17 Pay attention to the additional safety notes for devices with radio components provided in the Safety Regulations manual Please refer to the notes in the chapter Removing and installing components during servicing ...

Page 17: ...adio waves can cause an explosion or a fire For further information on how to switch the radio components on and off refer to chapter Switching the wireless components on and off Page 42 Energy saving Notes Energy Powersaving Switch the notebook off when it is not in use Switch off any connected external devices when they are not in use If you use the energy saving functions the notebook uses less...

Page 18: ...ebook Do not use any other converter Check whether the local AC voltage and the AC cable are compatible If this is not the case buy an AC cable that suits the local conditions Enquire with the corresponding government office of the country you will be traveling to whether you may use your notebook with its integrated radio component there Take the necessary travel adapters with you when traveling ...

Page 19: ...ters Normal household cleaners and polishes can damage the markings on the keyboard and the device the paintwork or the notebook itself Ensure that no liquid enters the notebook The LCD screen very sensitive to scratches Only clean the display surface with a very soft slightly damp cloth Switch the notebook off Cleaning Instructions Notebook Keyboard Touchpad LCDscreen CrystalViewscreen To prevent...

Page 20: ...witch off your device during the first time setup process When the device is delivered the battery is located in the battery compartment The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For instruc...

Page 21: ...e note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 97 inches away from the device and its AC adapter to ensure adequate ventilation Never cover the ventilation openings of the device Do not expose the device to extreme environmental conditions Protect the device against dust humidity and heat Connecting the AC adapter Makingre...

Page 22: ...the icon to see which additional applications are available for you to install Applications that are already installed appear in grey those that are available for installation appear in blue Select the applications you wish to install by selecting the checkbox adjacent to your selection or Click Select All if you would like to install all available applications To confirm your selection click Inst...

Page 23: ...onnecting external devices Page 54 for instructions on how to connect external devices such as a mouse and a printer to the notebook Please refer to the notes in the chapter Important notes Page 14 Status indicators Statusindicators The status indicators provide information about the status of the power supply the drives and the keyboard functions Fujitsu 21 ...

Page 24: ... 13 and 50 of its maximum capacity The indicator lights up red The rechargeable battery is charged to between 0 and 12 of its maximum capacity The indicator is flashing red a fault has occurred Batterystatusindicator Batterysymbol Batteryindicator Drive indicator Driveindicator Indicator The indicator is illuminated One of the drives e g hard disk CD DVD is being accessed Wireless indicator The in...

Page 25: ...board of your notebook is subject to continuous wear through normal use The key markings are especially prone to wear The key markings are liable to wear away over the life of the notebook The keyboard has been designed to provide all the functions of an enhanced keyboard Some enhanced keyboard functions are mapped with key combinations The following description of the keys applies to the Windows ...

Page 26: ...lt Alt key When pressing the Alt key special functions are activated when it is pressed in combination with other keys Ctrl Ctrl key When pressing the Ctrl key special functions are activated when it is pressed in combination with other keys Num Lock Num Lock key When pressing the Num Lock key the virtual numeric keypad is activated Those characters are issued which are located at the top right co...

Page 27: ...The Caps Lock key activates the Caps Lock mode and the corresponding icon is displayed in the Windows information area In Caps Lock mode all of the characters you type appear in upper case In the case of overlay keys the character printed on the upper left of the key will appear when that key is pressed To cancel the Caps Lock function simply press the Caps Lock key again CapsLockkey CapsLock Shif...

Page 28: ... the keyboard by the numbers and symbols printed in the upper right corner of each key If you have switched on the virtual number keys you can output the characters shown on the upper right of the keys The key assignment shown below may be different from the keyboard layout of your device 7 8 9 4 5 6 1 2 3 1 Valid characters when the Num Lock key is not enabled 2 Valid characters when the Num Lock...

Page 29: ...r operating systems or with certain device drivers Other key combinations are described in the relevant manuals supplied with your application programs Key combinations are entered as follows Press the first key in the combination and keep it pressed While holding the first key down press the other key or keys in the combination Combination Description Switch the speakers on and off This key combi...

Page 30: ...d for display if an external monitor is connected Display output is possible only on the notebook s LCD screen on the LCD screen of the notebook and the external monitor at the same time only on the external monitor This setting is useful if you would like a high resolution and a high refresh rate on an external monitor Fn F10 Switchingbetweendisplayoutputs Switch between open applications Use thi...

Page 31: ...energy saving functions e g reducing the brightness of the screen see also Using the energy saving functions Page 40 If the device is switched off you can check the battery charging level with this key After pressing this key the battery indicator will illuminate briefly For a description of the indicator colors see Status indicators Page 21 Wireless device switch This application key is used to s...

Page 32: ...mmands They correspond to the buttons on a conventional mouse You can also deactivate the touchpad via a key combination so that you cannot move the pointer on the monitor unintentionally see chapter Key combinations Page 27 Moving the pointer Move your finger on the touchpad Touchpad The pointer will move Selecting an item Move the pointer to the item you wish to select Touchpad Tap the touchpad ...

Page 33: ...n the configuration your device may include an integral webcam Depending on the software used you can use your webcam to take pictures record video clips or take part in web chats The webcam has its own status indicator The indicator lights up when the webcam is active The picture quality depends on the lighting conditions and the software being used You can only operate the webcam with a particul...

Page 34: ...tebook will automatically switch off Monitoring the battery state of charge Battery batterychargemeter Windows also has a Battery charge meter in the taskbar for monitoring the battery capacity When you place the mouse pointer on the battery symbol the system displays the state of charge of the battery Battery storage Battery Battery Self discharge battery Chargecapacity battery The battery should...

Page 35: ...nnections Never store a battery for long periods in the discharged state This can make it impossible to recharge Removing a rechargeable battery Prepare for removal see chapter Preparing to remove components Page 62 3 1 2 Slide the slider switch in the direction of the arrow 1 and hold it in place Slide the slider switch in the direction of the arrow 2 Remove the rechargeable battery from the batt...

Page 36: ...on the rechargeable battery at the edge Insert the rechargeable battery into the battery compartment until it engages positively 1 Slide the slider switch in the direction of the arrow 2 Complete the installation see chapter Finishing component removal Page 68 34 Fujitsu ...

Page 37: ...when installing or removing the modular bay device Make sure that no foreign objects enter the modular bay You can swap modular bay devices during operation This means you do not need to switch off the notebook Log off the modular bay device via the corresponding symbol in the task bar The modular bay device can now be removed without any further actions being necessary Removing a modular bay devi...

Page 38: ...caldisks Observe the following guidelines when handling optical disks Avoid touching the surface of an optical disk Only hold the optical disk at the edge Always store the optical disk in its case This will prevent the optical disk from becoming dusty scratched or damaged in any other way Protect your optical disk against dust mechanical vibrations and direct sunlight Do not store an optical disk ...

Page 39: ...ptical disk but instead continues to flash this means that the drive cannot access the optical disk Either the optical disk is damaged or dirty or you are using an optical disk that the drive cannot read Inserting or removing an optical disk Opticaldisk Opticaldisk The notebook must be switched on 2 1 Push the insert eject button 1 The drive tray will open Gently pull the drive tray 2 completely o...

Page 40: ...moving and replacing the removable dust filter To ensure optimum cooling of your notebook s components you should clean the ventilation slots of the heat sink after prolonged use This ensures optimum fan performance You can achieve the best cleaning results with a small hand held vacuum cleaner If necessary use a dry brush to remove dust from the ventilation slots Do not use any cleaning liquids E...

Page 41: ... dust filter 1 and remove it from its location 2 Clean the dust chamber 1 Insert the removable dust filter into its location 1 at an angle as shown and ensure that you feel it click into place Complete the removal see chapter Finishing component removal Page 68 Fujitsu 39 ...

Page 42: ... Computer EcoSettings in the Power Options of the Control Panel and can be displayed there Set the energy saving functions in your Control Panel If you need further information about an option you can get help with most settings by pressing F1 to open the Microsoft Help When the notebook is in energy saving mode the following must be remembered During energy saving mode open data is held in main m...

Page 43: ...el should be facing upward Do not apply excessive force as otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude slightly from the slot Removing the memory card Memorycard To avoid any loss of data always follow the correct procedure for removing the card see the documentation for your operating system 1 2 On devices ...

Page 44: ...ued for this device Switching the wireless components on and off Press the button to start the WirelessSelector The wireless indicator will illuminate when one or more wireless components are switched on If you switch off the wireless components the wireless LAN antenna and the Bluetooth will also be switched off You can activate and deactivate the installed wireless components individually using ...

Page 45: ... a local network LAN Local Area Network 2 1 Connect the network cable to the LAN port of the notebook 1 Connect the network cable to your network connection 2 Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer Fujitsu 43 ...

Page 46: ...r to work with your peripheral devices Ports on the port replicator Portreplicator Ports 11 1 2 3 4 6 7 8 9 12 10 5 1 Security Lock device 2 USB ports USB 3 0 3 eSATA port connection 4 LAN port 5 Display Ports 6 DVI D monitor port 7 External monitor port VGA 8 DC input connector DC IN 9 Headphones and microphone port 10 ON OFF button 11 Connector on the port replicator for the docking port on the ...

Page 47: ...otebook to the port replicator When the notebook is used in combination with the port replicator the AC adapter must always be connected to the port replicator We recommend that the notebook is not operated with the LCD screen closed when the notebook is connected to the port replicator The resulting overheating can cause reduced performance and increased activity of the integrated fan Portreplica...

Page 48: ...o a port replicator the operating system creates a hardware profile for the Docked mode In this profile for example the monitor which was last used for output is saved as a setting This profile will be loaded as soon as the notebook is connected to a port replicator of the same type Switching on the notebook via the port replicator Press the ON OFF button on the port replicator to switch on the no...

Page 49: ... removed from the port replicator during operation We recommend that the notebook is switched off or that the appropriate undocking function provided by the operating system is executed 2 1 Pull the unlocking lever in the direction of the arrow 1 until you hear the notebook unlatch Lift off the notebook 2 Fujitsu 47 ...

Page 50: ...you to choose passwords Make a note of the passwords and keep them in a safe place If you forget your passwords you will need to contact our Service Desk Deletion or resetting of passwords are not covered by your warranty and a charge will be made for assistance Configuring the fingerprint sensor Fingerprintsensor Fingerprintsensor Whether your device has a fingerprint sensor or not depends on the...

Page 51: ...her Kensington Lock Cable to your port replicator to protect your port replicator from theft as well Configuring password protection in BIOS Setup Utility Before using the various options for password protection in the BIOS Setup Utility please proceed as follows to increase data security Make a note of the passwords and keep them in a safe place If you forget your supervisor password you will not...

Page 52: ...ter the password and press the Enter key Confirm new Password requires you to confirm the password Enter the password again and press the Enter key Changes have been saved is displayed as a confirmation that the new password has been saved To set the user password select Set User Password and proceed exactly as when configuring the supervisor password If you do not want to change any other setting...

Page 53: ...ing of the operating system Operatingsystem Activating system protection Start the BIOS Setup Utility and go to the Security menu Operatingsystem Select the Password on Boot option and press the Enter key Select the option you require Disabled First Boot or Every Boot and press the enter key Select the Save Changes Exit option under Exit The notebook will reboot You will be prompted to enter your ...

Page 54: ...use you can use Clear Security Chip to clear the holder in the TPM With Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Take note that you can then no longer access the data you have encrypted on the holder based keys Select the Exit Saving Changes option in the Exit menu Press the Enter key and select Yes The notebook resta...

Page 55: ...sword protection but also as a digital signature for encrypting your e mails or for home banking We recommend that you always use two Smart Cards Always keep one of the Smart Cards in a safe place if you are carrying the other Smart Card with you Inserting the Smart Card Do not use force when inserting and removing the Smart Card Make sure that foreign objects do not fall into the Smart Card reade...

Page 56: ... connect or disconnect cables during a thunderstorm Never pull at a cable when disconnecting it Always grasp the plug With some devices such as USB devices it is not necessary to switch off the notebook and the device before connecting disconnecting For more information about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of ...

Page 57: ...alog external monitor port VGA on notebook or on optional port replicator Digital DVI D monitor port on optional port replicator Switch off the notebook and the external monitor Plug the data cable of the external monitor into the monitor port First switch on the external monitor and then the notebook You can also switch back and forth between the external monitor and the LCD screen of the noteboo...

Page 58: ...iption of how to connect external devices to the corresponding port please refer to the documentation for the external device Port settings Serialport You can change the port settings e g address interrupt in the BIOS Setup Device drivers Devicedrivers Devices connected to the serial port require drivers Your operating system already includes many drivers If the required driver is missing then it ...

Page 59: ...ces while the operating system is running USB 1 x has a maximum data transfer rate of 12 Mbps USB 2 0 has a data transfer rate of up to 480 Mbps USB 3 0 has a data transfer rate of up to 5 Gbps Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a USB port of the notebook Device drivers USB devices wil...

Page 60: ...obile telephony require a driver in order to utilize the USB charging function In this case the USB charging function will not work when the notebook is switched off as no drivers are active when the notebook is switched off You can use this USB port to charge or supply power to a USB device e g to charge a PDA or a mobile phone or to connect a USB lamp This is possible even when the notebook is s...

Page 61: ...wn external power supply available The data transfer rate is up to 2 400 Mbps eSATA Connect the data cable to the external device Connect the data cable to the eSATA port Device drivers The eSATA hard disk is automatically recognized by your operating system and installed You will find more information in the documentation for the external SATA hard disk and the operating system Safe removal of eS...

Page 62: ...e microphone port Line In of the notebook Headphones port Connectingaudiodevices Audioconnections Connectingheadphones You can connect headphones or external speakers to your notebook via the headphones port Connect the audio cable to the external device Connect the audio cable to the headphones port of the notebook The internal speakers are disabled If you buy a cable from a retailer please note ...

Page 63: ...components Switch off your notebook and remove the AC plug from the power outlet Always remove the battery Take care when you use the locking mechanisms for the battery and any other component Never use sharp objects such as screwdrivers scissors or knives as a lever to remove covers Instructions Boards ESD Boards with electrostatic sensitive devices ESD are marked with the label shown When handli...

Page 64: ...age 14 During installation removal of memory modules the battery must remain removed from the notebook and the notebook must not be connected to the AC adapter see Preparing to remove components Page 62 Only use memory modules that have been approved for use in your notebook see chapter Technical data Page 79 Never use force when installing or removing a memory module Make sure that no foreign obj...

Page 65: ... Page 62 1 2 Remove the screw 1 Keep the screw in a safe place Lift the cover off the notebook 2 Removing a memory module 3 2 1 1 Carefully push the two mounting clips outwards 1 Memoryexpansion Memorymodule The memory module will fold upwards 2 Pull the memory module out of its slot in the direction of the arrow 3 Fujitsu 63 ...

Page 66: ... contacts and the recess a forward in the slot 1 Memoryexpansion Memorymodule Carefully push the memory module downwards until you feel it click into place 2 Attaching the cover 2 1 Place the cover in the correct location 1 Tighten the screw 2 Complete the installation see Finishing component removal Page 68 64 Fujitsu ...

Page 67: ... a safe place If you are removing more than one component at the same time store the screws for the individual components separate from each other If you install the wrong screws components may be damaged The screws are not all the same length and when the cover is installed the correct screws must be used Lift the cover off the notebook 2 Fujitsu 65 ...

Page 68: ...g components during servicing Removing the hard disk 1 1 To release the hard disk from the contacts pull the hard disk in the direction of the arrow 1 2 Remove the hard disk from the hard disk access compartment 2 66 Fujitsu ...

Page 69: ...alling components during servicing Installing a hard disk 1 Place the hard disk into the hard disk access compartment 1 2 2 Pull the hard disk in the direction of the arrow 2 until it engages in the contacts Fujitsu 67 ...

Page 70: ...mponent removal After you have removed or changed the system components as required please prepare your device for operation again as follows Install the battery again see Installing a rechargeable battery Page 34 Turn the notebook the right way up again and place it on a flat surface Reconnect the cables that were previously disconnected 68 Fujitsu ...

Page 71: ...elating to the BIOS processor and notebook System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setup Utility Starting the BIOS Setup Utility Reboot the device switch off on or reboot the operating system BIOSSetupUtilit...

Page 72: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Page 73: ...rd entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard Changes without exiting BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exit the BIOS Setup Utility...

Page 74: ...tion and all peripheral devices connected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimize components and equipment in terms of weight space and energy requirements Depending on the particular configuration you have purchased it is possible that functionality may be slightly ...

Page 75: ...numerals are written Abeepsoundseverysecond Cause Troubleshooting The virtual number keys of your device are activated see Virtual number keys Page 26 Press the Num button The notebook s LCD screen remains blank LCDscreen BlankLCDscreen Cause Troubleshooting Screen is switched off Press a key or touch the touchpad External monitor or television set connected Press the key combination for changing ...

Page 76: ...cable is properly connected to the notebook and the external monitor if it is plugged in with a connector Switch on the external monitor and the notebook The external monitor is blank or the image is unstable Monitor Monitor Cause Troubleshooting The wrong external monitor has been selected or the wrong screen resolution has been set for the application program Terminate the application program un...

Page 77: ...ion program has caused the malfunction Close the application program or restart the notebook by restarting the operating system or switching the device off and back on again The battery is dead Charge the battery or Insert a charged battery or Connect the AC adapter to the notebook The printer does not print Printerdoesnotprint Cause Troubleshooting The printer is not switched on Make sure that th...

Page 78: ... A beep sounds every few seconds The battery is almost dead Charge the battery Smart Card reader is not recognized Cause Troubleshooting Smart Card inserted incorrectly Make sure you have inserted your Smart Card into the Smart Card reader with the chip facing upwards downwards device dependent Check whether the Smart Card you are using is supported Your Smart Card must comply with the ISO standar...

Page 79: ... Select OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the extended memory an error has resulted at the address xxxx Check whether the additional memory module has been inserted correctly Failure Fixed Disk n The settings of the hard disk drive are incorrect Start the BIOS Setup Primary Master submenu and select the correct settings Keyboard co...

Page 80: ...en prompted to do so Real time clock error Contact your sales outlet or our customer service center nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service center System battery is dead Replace and run SETUP Contact your sales outlet or our customer service center System cache error Cache disabled Contact your sales outlet or our customer service ...

Page 81: ...5 C 60 C Dimensions Width x Depth x Height 13 31 inch x 9 09 inch x 0 95 1 24 inch 338 mm x 231 mm x 25 1 31 4 mm 14 72 inch x 9 84 inch x 0 95 1 24 inch 374 mm x 250 mm x 24 2 31 4 mm Weight approx 4 19 lbs approx 1 9 kg approx 4 63 lbs approx 2 1 kg Main memory Slots 2 slots DDR4 2133 SO DIMM with a total of max 32 GB RAM Approved memory modules 4 GB 8 GB or 16 GB DDR4 2133 Fujitsu 79 ...

Page 82: ...Estimated double the operating distance of 802 11g and 802 11a in their respective frequencies Number of channels 802 11a 8 independent channels 802 11b g 11 channels 3 non overlapping channels 802 11n Channel bonding takes two of the non overlapping 20MHz channels and combines them into one 40MHz channel It is actually 12 non overlapping channels with channel bonding and 24 without Also it is 1 n...

Page 83: ...ttery 63 Wh Rechargeable battery 72 Wh Rated voltage 10 8 V 11 1 V 10 8 V 11 25 V Rated capacity 5800 mAh 5600 mAh 6700 mAh 6400 mAh AC adapter Technicaldata Electrical data Primary Rated voltage 100 V 240 V automatic Rated frequency 50 Hz 60 Hz automatic Secondary Rated voltage 19 V Max rated current 3 42 A An additional AC adapter or AC cable can be ordered at any time Fujitsu 81 ...

Page 84: ... to you RBRC has drop off points at many convenient locations throughout the United States and Canada To find the location nearest you go to www RBRC org or call 1 800 822 8837 If there are no convenient RBRC locations near you you can also go to the EIA Consumer Education Initiative website http EIAE org and search for a convenient disposal location Remember protecting the environment is a cooper...

Page 85: ... not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For Authorized Repair Technicians Only CAUTION For co...

Page 86: ...nefits Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment saving half in utility costs But more than that ENERGY STAR also makes a difference for the environment Did you know that the average house can be responsible for twice the greenhouse gas emissions as the average car That s because every time you flip on a light switch run your dishwasher or tu...

Page 87: ...ns included in the user documentation provided with the product Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user s authority to operate the equipment The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device or the substitution or attachment of connecting cabl...

Page 88: ...receiver is connected to 4 Consult the dealer or an experienced radio TV technician for help FCC Radio Frequency Exposure statement The available scientific evidence does not show that any health problems are associated with using low power wireless devices There is no proof however that these low power wireless devices are absolutely safe Low power wireless devices emit low levels of radio freque...

Page 89: ... received including interference that may cause undesirable operation Modifications not expressly authorized by Fujitsu America Inc may invalidate the user s right to operate this equipment Restrictions concernant l exportation Ce produit ou logiciel contient du code de chiffrement qui ne peut être exporté ou transféré du Canada ou des États Unis sans un permis d exportation du département du comm...

Page 90: ...l utilisant les bandes 5 250 5 350 MHz 5 470 5 725 MHz et 5 725 5 825 MHz conformément à la limite p i r e maximale permise selon l annexe A9 2 afférent aux périphériques RSS210 En outre les utilisateurs doivent prendre garde au fait que les radars de grande puissance sont considérés comme des utilisateurs principaux ce qui signifie qu ils sont prioritaires des bandes 5 250 5 350 MHz et 5 650 5 85...

Page 91: ...oard of the mobile computer The WLAN devices operate in license free RF bands eliminating the need to procure an FCC operating license The WLAN operates in the 2 4GHz Industrial Scientific and Medical ISM RF band and the lower middle and upper bands of the 5GHz Unlicensed National Information Infrastructure UNII bands The WLAN devices are capable of four operating modes IEEE802 11a IEEE802 11b IEE...

Page 92: ...n as Access Point s Connectivity is accomplished using only client devices in a peer to peer fashion That is why Ad Hoc networks are also known as peer to peer networks Ad Hoc networks are an easy and inexpensive method for establishing network connectivity between multiple computers Ad Hoc mode requires that the SSID network authentication and encryption key settings are identically configured on...

Page 93: ... printers databases An optional hub for a wired LAN may be required depending upon the type of access point used ADSL modem cable modem or similar How to Handle This Device The WLAN device is an optional device that may come pre installed in your mobile computer Under normal circumstances it should not be necessary for you to remove or re install it The Operating System that your mobile computer c...

Page 94: ...l WLAN device can be configured to establish wireless network connectivity using the software that is built into Windows Support for most industry standard security solutions is contained in this software Pre defined parameters will be required for this procedure Please consult with your network administrator for these parameters Configuring the WLAN Using Windows The WLAN device can be configured...

Page 95: ...twork keys WEP of all computers to be connected have been configured correctly SSID s and WEP key values must be identical on each machine Access Point Infrastructure connection set the network name SSID and network key to the same values as those of the access point Set the Network Authentication value identically to that of the Access Point Please consult your network administrator for this valu...

Page 96: ...erlapping RF channels can cause interference with the operation of the WLAN device Change the channel of your Access Point to a channel that does not overlap with the interfering device Wireless network authentication has failed Re check your Network Authentication Encryption and Security settings Incorrectly configured security settings such as an incorrectly typed WEP key a mis configured LEAP u...

Page 97: ...tional information about Bluetooth Technology visit the Bluetooth Web site at www bluetooth com FCC Radiation Exposure Statement This system complies with the FCC limit values for radio frequency radiation in an uncontrolled environment The Bluetooth antenna is located at the top edge of the LCD screen and is exempt from the criteria for minimum distance because of its low power consumption The tr...

Page 98: ...copy of the recovery image to DVD discs you will need three or four blank discs to create the copy After creating the copy be sure to label the discs and keep them in a safe place to ensure they do not get damaged Note If your system does not have an internal writable DVD drive connect your system to an external drive before beginning the following steps DEPENDING UPON YOUR OPTICAL DRIVE AND MEDIA...

Page 99: ...heck whether the Recovery and Utility option is present If it is not present it means that the utility must be used from the Bootable Disc Proceed to the Running Recovery and Utility from the Bootable Disc section if Recovery and Utility is unavailable Running Recovery and Utility from hard disk 1 Turn on or reboot your system When the Fujitsu logo appears press the F12 key 2 Use the Tab key to ge...

Page 100: ... 6 After the execution is completed the selected components are circled in red to indicate that they have been diagnosed and the result dialog window opens Click Close to close the window 7 Click End to close the Diagnostics tool and then click Yes to confirm the end of diagnostics session Recovery tool The Recovery tool contains two options Restore C Drive Restore recovery image only C drive Rest...

Page 101: ...prevent the data from being reused NOTE Do not use the Hard Disk Data Delete utility unless you are absolutely certain that you want to erase your entire hard disk including all partitions To delete hard disk data a Click the Hard Disk Data Delete button The progress bar appears followed by the End User License Agreement EULA screen b Agree to the EULA and click Next c Choose the hard disk from wh...

Page 102: ...e full hard drive recovery 7 Click Next to confirm full hard drive restoration All data on the hard disk drive will be deleted 8 Agree to the EULA by selecting the Agree option and clicking Next 9 Click Next on the Recovery Disc Check screen to verify that the bootable disc has been inserted into the optical drive 10 The Checking for Recovery Disc screen appears followed by the prompt to insert th...

Page 103: ...e package and the model language specific Readme file if you prefer to auto install the software 3 It is important to have the extracted Auto Installer software package folder and Readme file in the same location as other software folders Otherwise auto installation of the software will not be supported 4 Inside the Auto Installer software package launch FjAutoinstall exe as administrator 5 Click ...

Page 104: ...elect Next Create A large number of files need to be copied to the recovery drive so this could take some time 4 When it s done select Finish Note If you chose not to back up the system files when you created your recovery drive on Windows 10 you won t be able to use it to reinstall Windows Recovery options in Windows 10 If your PC isn t running as quickly or reliably as it used to try one of thes...

Page 105: ...e This might take an hour or two but it makes it harder for other people to recover files you ve removed Use a recovery drive to reinstall Windows Note This process utilizes the USB Recovery Drive that you created in the previous section Create a Recovery Drive 1 Connect the recovery drive and turn on your PC 2 On the Choose an option screen select Troubleshoot Reset this PC and then choose the re...

Page 106: ...pport site and download all the software applicable to the model and OS using FSDM if they are not downloaded yet Auto Installation support for the software downloaded from support website 1 Download FSDM Fujitsu Software Download Manager from the support site and download all the drivers applicable to the model and OS using FSDM if they are not downloaded yet 2 When the software packages are down...

Page 107: ...dates related to your system you should occasionally access the Fujitsu Software Download Manager FSDM utility The FSDM utility is available from the Fujitsu Support site FSDM will allow you to view and download the most current drivers utilities and applications to determine whether you have the latest versions To download the FSDM utility go to the support site http support fujitsupc com CS Port...

Page 108: ...ss of the screen Decrease 28 Increase 28 C Caps Lock 25 Indicator 22 Caps Lock key 25 CD DVD Manual emergency removal 38 CD DVD indicator 37 Charge capacity battery 32 Charging back up battery 73 Choose a location 19 Cleaning 17 Components Installing Removing 61 Configuration BIOS Setup Utility 69 Configuring hardware 69 Configuring system 69 Connecting audio devices 60 Connecting headphones 60 Co...

Page 109: ...ected glare 73 Remains blank 73 Line feed 24 M Main memory see memory expansion 62 Making ready to use 19 Manual removal of optical disk 38 Mechanical security 49 Memory card handling 41 inserting 41 removing 41 Memory expansion installing 64 removing 63 Memory module Important notes 62 installing 64 removing 63 Memory removal see memory expansion 62 Microphone 42 Mobile operation 15 Modular bay 3...

Page 110: ...22 Security functions 48 Smart Card 53 SystemLock 53 Self discharge battery 32 Separate number keypad 27 serial port connecting devices 56 Serial port Settings 56 Serial port 56 Service life battery 32 Set up Device 19 Setup see BIOS Setup Utility 69 Shift 25 Shift key 25 Shift Tab 28 Slot Memory cards 41 Speaker 42 switch off 27 switch on 27 Standby indicator 22 Status indicators 21 Subwoofer 42 ...

Page 111: ...B charging function 58 USB ports 57 User password change 50 entering 50 removing 51 Using the security lock 49 V VGA socket 55 Virtual number keys 26 Volume increase 28 reduce 28 Volume control 42 W Webcam 31 Weight saver Removing 35 Windows key 25 Wireless LAN Safety notes 15 switching module off 92 switching module on 92 Wrong date time 73 Fujitsu 109 ...

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