S e c t i o n S i x
150
SECTION SIX
TROUBLESHOOTING
The LifeBook E Series from Fujitsu is
sturdy and subject to few problems in the field.
However, you may encounter simple setup or
operating problems that you can solve on the
spot, or problems with peripheral devices, that
you can solve by replacing the device. The infor-
mation in this section helps you isolate and
resolve some of these straightforward problems,
and identify failures that require service.
IDENTIFYING THE PROBLEM
If you encounter a problem, go through the
following procedure before pursuing complex
troubleshooting:
1. Turn off your notebook using the power
switch on the right side panel.
2. Make sure the AC adapter is plugged
into your notebook and to an active AC
power source.
3. Make sure that any card installed in the
PC Card slot is seated properly. You can
also remove the card from the slot, thus
eliminating it as a possible cause of failure.
4. Make sure that any devices connected to
the external connectors are plugged
in properly. You can also disconnect such
devices, thus eliminating them as possible
causes of failure.
5. Turn on your notebook using the power
switch. Make sure it has been off at least
10 seconds before you turn it on.
6. Go through the boot sequence.
7. If the problem has not been resolved, refer
to the problem guide table, which follows, for
more detailed troubleshooting information.
(
Page 151 has an index to the table.
)
C A U T I O N
Do not return a failed notebook to
your supplier until you have talked to
a support representative.
P O I N T
If you keep notes about what you have
tried, your support representative may be
able to help you more quickly by giving
additional suggestions over the phone.
8. If you have tried the solutions suggested in
Specific Problems without success, contact
your support representative:
toll free 1-800-8FUJITSU (1-800-838-5487)
fax 1-901-259-5700
e-mail [email protected]
Web Site http://www.8fujitsu.com.
Before you place the call, you should have
the following information ready so that the
customer support representative can provide
you with the fastest possible solution:
■
Product name.
■
Product configuration number.
■
Product serial number.
■
Purchase date.
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Summary of Contents for Lifebook E330
Page 6: ...Black White of Cover to come A Copyright qxd 10 28 98 9 50 AM Page 7 ...
Page 7: ...T a b l e o f C o n t e n t s B TOC qxd 10 28 98 9 52 AM Page i ...
Page 10: ...T a b l e o f C o n t e n t s iv B TOC qxd 10 28 98 9 52 AM Page iv ...
Page 11: ...LifeBook E Series from Fujitsu P r e f a c e C Preface qxd 10 28 98 10 00 AM Page v ...
Page 14: ...P r e f a c e viii C Preface qxd 10 28 98 10 00 AM Page viii ...
Page 26: ...S e c t i o n O n e 12 D One SettingUp qxd 10 28 98 10 04 AM Page 12 ...
Page 40: ...S e c t i o n T w o 26 E Two Starting qxd 10 28 98 10 08 AM Page 26 ...
Page 80: ...S e c t i o n T h r e e 66 F Three Using qxd 10 28 98 10 15 AM Page 66 ...
Page 140: ...S e c t i o n F o u r 126 G Four Configuring qxd 10 28 98 10 21 AM Page 126 ...
Page 194: ...S e c t i o n S e v e n 180 J Seven Care_Maintain qxd 10 28 98 10 35 AM Page 180 ...
Page 208: ...A p p e n d i c e s 194 K Appendicies_Glossary qxd 10 28 98 10 39 AM Page 194 ...
Page 209: ...I n d e x L Index_E qxd 10 28 98 10 41 AM Page 195 ...
Page 218: ...I n d e x 204 L Index_E qxd 10 28 98 10 41 AM Page 204 ...