Chapter 9 Operation and Maintenance
9.5 Troubleshooting
ETERNUS DX60/DX80/DX90 Disk storage system User Guide
212
Copyright 2011 FUJITSU LIMITED
P3AM-3042-08ENZ0
2
Press the IP RESET Switch twice in a row within two seconds.
The setting information related to the network is returned to the factory default.
3
Set up the network environment, via GUI or CLI.
4
Check that the ETERNUS DX60/DX80/DX90 can be connected to via each of
the desired network services.
If not, contact your maintenance engineer.
End of procedure
■
When the license key cannot be registered
A wrong serial number may have been input when issuing the license key. If the problem per-
sists, contact your sales representatives.
When issuing the license key again, make sure to check that [SER.NO.] (device serial number)
that is described in the notification E-mail is correct.
■
When an ETERNUS DX60/DX80/DX90 related error message is displayed by the
server
While you can continue using the ETERNUS DX60/DX80/DX90 for any work that is not affected
by this problem, contact your maintenance engineer to determine the cause of the problem.
■
When volume capacity is short
Volume-adding function (LUN concatenation and RAID migration) and RAID-group-adding func-
tion (Logical Device Expansion function) can be used to resolve the capacity shortage of vol-
umes.
Refer to "ETERNUS DX60/DX80/DX90 Web GUI User Guide" for details on how to use these
functions.
IMPORTANT
Make sure that all of the desired network services are set to
"Enable".
•
If the GUI is to be used, set "http" and/or "https" to "Enable". If
"Disable" is set, GUI access to the
ETERNUS DX60/DX80/DX90
is
not allowed.
•
If the CLI is to be used, set "telnet" and/or "SSH" to "Enable". If
"Disable" is set, GUI access to the
ETERNUS DX60/DX80/DX90
is
not allowed.
•
If monitoring software is to be used, set "Maintenance" and/or
"Maintenance-Secure" to "Enable". If "Disable" is set, monitoring
software access to the
ETERNUS DX60/DX80/DX90
is not
allowed.
•
If the "ping" command is to be used, set "ICMP" to "Enable". If
"Disable" is set, the ETERNUS DX60/DX80/DX90 will not be able
to respond to "pings".
Refer
"ETERNUS DX60/DX80/DX90 Web GUI User Guide"