Fujitsu ETERNUS AF650 S2 Basic Operation Manual Download

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LAN Card Replacement

The following procedure explains how to replace the LAN card.

Turn off the server where the LAN card is to be replaced.

Replace the LAN card.
For details on the replacement procedure, refer to the relevant documentation for the LAN card.

After completing the settings, confirm that access from the server is available.

Chapter 6 Troubleshooting
6.1 Check List

FUJITSU Storage ETERNUS AF650 S2, ETERNUS AF650 All-Flash Arrays Operation Guide (Basic)

P3AG-1932-04ENZ0

Summary of Contents for ETERNUS AF650 S2

Page 1: ...FUJITSU Storage ETERNUS AF650 S2 ETERNUS AF650 All Flash Arrays Operation Guide Basic P3AG 1932 04ENZ0 ...

Page 2: ...This page is intentionally left blank ...

Page 3: ...s page 12 This chapter provides component names of the ETERNUS AF Chapter 2 Basic Operation page 30 This chapter explains how to open and close rack doors of ETERNUS AF and how to turn the ETERNUS AF on and off Chapter 3 Storage System Monitoring page 42 This chapter describes the status monitoring of the ETERNUS AF Chapter 4 Process Time Estimated page 46 This chapter explains the estimated time ...

Page 4: ... either registered trademarks or trademarks of VMware Inc in the U S and or other countries Arcserve is a registered trademark or trademark of Arcserve USA LLC NetVault is a registered trademark of Dell Inc in the United States and other countries EMC and NetWorker are either registered trademarks or trademarks of EMC Corporation in the United States and or other countries The company names produc...

Page 5: ... Red Hat Enterprise Linux 7 Symbols Used in This Manual The following symbols are used throughout this manual This indicates information for the user to note when using the ETERNUS AF Please be sure to read this information This indicates supplementary and reference information Abbreviations Used in This Manual ETERNUS AF650 S2 refers to the FUJITSU Storage ETERNUS AF650 S2 and ETERNUS AF650 refer...

Page 6: ...MPORTANT information for the user to note when using the ETER NUS AF The following symbols are used to indicate the type of warnings or cautions being described Electric Shock The triangle emphasizes the urgency of the WARNING and CAUTION contents Inside the triangle and above it are details concerning the symbol e g Electrical Shock No Disassembly The barred Do Not circle warns against certain ac...

Page 7: ... To avoid damaging the ETERNUS storage system pay attention to the following points when cleaning the ETERNUS storage system Make sure to disconnect the power when cleaning Be careful that no liquid seeps into the ETERNUS storage system when using cleaners etc Do not use alcohol or other solvents to clean the ETERNUS storage system Warning layout ribbon Example warning CAUTION Do Preface 7 FUJITSU...

Page 8: ...s 2U 29 Chapter 2 Basic Operation 30 2 1 How to Open Close the Rack Doors 30 2 1 1 How to Open Close the Front Door 30 2 1 2 How to Open Close the Rear Door 31 2 2 Powering On and Off 33 2 2 1 Switching On and Off the Main Line Switch on the Power Distribution Unit for Regions other than the EMEIA Central American and Caribbean Regions 33 2 2 2 Switching On and Off the PSU Switch on the Power Supp...

Page 9: ...cess Time 47 Chapter 5 Maintenance 48 5 1 Periodic Backup 48 5 2 Maintenance Service 48 5 2 1 Maintenance Support Period 48 5 2 2 Replacing Batteries 49 5 2 3 Related Service 49 Chapter 6 Troubleshooting 50 6 1 Check List 50 6 2 Required Information for Inquiries 57 Table of Contents 9 FUJITSU Storage ETERNUS AF650 S2 ETERNUS AF650 All Flash Arrays Operation Guide Basic Copyright 2017 FUJITSU LIMI...

Page 10: ...24 Figure 1 18 Power Supply Unit Drive Enclosure 25 Figure 1 19 Front View of a 19 inch Rack 26 Figure 1 20 Rear View of a 19 inch Rack 27 Figure 1 21 Power Distribution Unit AC200 240V 1U 4 Outlets 28 Figure 1 22 Power Distribution Unit AC200 240V 2U 12 Outlets 29 Figure 1 23 Power Distribution Unit AC200 240V 2U 16 Outlets 29 Figure 2 1 ON Position Marked of the Main Line Switches on a 1U Power ...

Page 11: ... Each LED Operation Panel Drive Enclosure 22 Table 1 7 Status and Meanings of Each LED Drive 23 Table 1 8 Status and Meanings of Each LED I O Module 24 Table 1 9 Status and Meanings of Each LED Power Supply Unit Drive Enclosure 25 Table 3 1 General Status of ETERNUS Web GUI 43 Table 3 2 General Status of ETERNUS CLI 43 Table 4 1 Volume Formatting Time 46 Table 4 2 Rebuild Process Time 47 Table 4 3...

Page 12: ...r supply units are installed in the rear 1 1 1 Front This section provides the names of the components in the front of a controller enclosure With a Front Cover Figure 1 1 Front View of a Controller Enclosure with a Front Cover 1 2 3 3 1 Operation panel 2 Front cover 3 Flange cover 12 FUJITSU Storage ETERNUS AF650 S2 ETERNUS AF650 All Flash Arrays Operation Guide Basic Copyright 2017 FUJITSU LIMIT...

Page 13: ...omponents in the rear of a controller enclosure Figure 1 3 Rear View of a Controller Enclosure 3 4 1 2 1 Controller 0 CM 0 2 Controller 1 CM 1 3 Power supply unit CPSU 0 4 Power supply unit CPSU 1 Chapter 1 Component Names and LED Names 1 1 Controller Enclosures 13 FUJITSU Storage ETERNUS AF650 S2 ETERNUS AF650 All Flash Arrays Operation Guide Basic Copyright 2017 FUJITSU LIMITED P3AG 1932 04ENZ0 ...

Page 14: ...Power switch This switch is used to turn on or off the ETERNUS AF 2 POWER LED 3 IDENTIFY LED 4 FAULT LED 5 MAINTENANCE LED 6 CACHE LED 7 READY LED 8 REMOTE LED 9 MNT SW maintenance switch This switch is used to switch the maintenance status on or off 10 IP RST SW IP reset switch This switch is used to initialize the LAN ports or to initialize the user information 11 MST SW CM Master Change switch ...

Page 15: ...f the ETERNUS AF is necessary CACHE green There is data in the cache memory of the ETERNUS AF READY green The ETERNUS AF is available for use REMOTE green The ETERNUS AF is turned on and off with the server Batteries Batteries are used for backup power source in case of power outage Batteries have LEDs Figure 1 5 shows the battery Table 1 2 shows the status and meanings of each LED Figure 1 5 Batt...

Page 16: ...terfaces page 18 3 Host interface CA 2 Install host interfaces For details refer to Host Interfaces page 18 4 Host interface CA 3 Install host interfaces For details refer to Host Interfaces page 18 5 FST LAN port A port that is dedicated for maintenance engineers Customers must not use this port 6 RMT LAN port This port is used for connecting a LAN cable and used for the remote support function T...

Page 17: ...uring startup LAN ACCESS blinks green Data is being sent or received via the LAN port for operation management LAN LINK green The link between the LAN port for operation management and the destination has been established MASTER green The controller is set as a Master CM IDENTIFY blinks blue As ordered via ETERNUS Web GUI or ETERNUS CLI the installation location of the controller is identified DI ...

Page 18: ... Port 1 6 Host Interface Port 2 7 Host Interface Port 3 Host Interface for FC Cable Connections 2port The ports on the host interface are used for connecting a controller to a server with an FC cable There are three types of 2port host interfaces for FC cable connections FC 32Gbit s FC 16Gbit s and iSCSI 10Gbit s The following figure shows an example of when the host interface is FC Figure 1 9 Hos...

Page 19: ...e listed below Table 1 4 Status and Meanings of Each LED Host Interface LED name LED status Meanings CA FAULT amber The host interface is in error status CA READY green The host interface is in normal status LINK FAULT green The link between the host interface port and the destination port has been established amber The host interface port is in error status Chapter 1 Component Names and LED Names...

Page 20: ...Controller Enclosure 3 2 1 1 POWER LED 2 FAULT LED 3 Inlet The states of LEDs are listed below Table 1 5 Status and Meanings of Each LED Power Supply Unit LED name LED status Meanings POWER green AC power is supplied to the power supply unit FAULT amber The power supply unit is in error status Chapter 1 Component Names and LED Names 1 1 Controller Enclosures 20 FUJITSU Storage ETERNUS AF650 S2 ETE...

Page 21: ... Enclosure 1 3 3 2 1 Operation panel 2 Drive 3 Flange cover 1 2 2 Rear This section provides the names of the components in the rear of a drive enclosure Figure 1 13 Rear Views of a Drive Enclosure 1 2 3 4 1 I O module IOM 0 2 I O module IOM 1 3 Power supply unit PSU 0 4 Power supply unit PSU 1 Chapter 1 Component Names and LED Names 1 2 Drive Enclosures 21 FUJITSU Storage ETERNUS AF650 S2 ETERNUS...

Page 22: ...e LEDs turn on or blink to indicate the statuses that are listed below Table 1 6 Status and Meanings of Each LED Operation Panel Drive Enclosure LED name LED status Meanings IDENTIFY blinks blue The installation location of the drive enclosure is identified ac cording to the instruction that is issued from ETERNUS Web GUI or ETERNUS CLI FAULT amber The drive enclosure is in error status POWER gree...

Page 23: ... 20 Slot 21 Slot 22 Slot 23 The LEDs turn on or blink to indicate the statuses that are listed below Table 1 7 Status and Meanings of Each LED Drive LED name LED status Meanings DRIVE READY green The drive is in normal status blinks green DRIVE FAULT amber The drive is in error status The LED light up operation was performed from the ETERNUS CLI command line in order to identify the drive location...

Page 24: ... status Meaning DI IN LINK green The link between the DI IN port and the source port has been established DI IN FAULT amber The ports to remove the mini SAS HD cables between enclo sures from are indicated This occurs while a drive enclosure is being added The link between the DI IN port and the source port is in error status blinks amber The ports to connect the cables are indicated This occurs w...

Page 25: ...3 AC MISSING LED 4 FAN FAIL LED 5 PSU switch This switch is used to turn on and off the AC power supply 6 Inlet This inlet is used to connect a power cord The states of LEDs are listed below Table 1 9 Status and Meanings of Each LED Power Supply Unit Drive Enclosure LED name LED status Meaning POWER green AC power is supplied to the power supply unit FAULT amber AC power is not supplied to the pow...

Page 26: ...install additional drive enclosures 1 3 1 Front Figure 1 19 Front View of a 19 inch Rack 1 1 Door handle For instructions on how to open the front door refer to 2 1 1 1 How to Open the Front Door page 30 Chapter 1 Component Names and LED Names 1 3 19 inch Racks 26 FUJITSU Storage ETERNUS AF650 S2 ETERNUS AF650 All Flash Arrays Operation Guide Basic Copyright 2017 FUJITSU LIMITED P3AG 1932 04ENZ0 ...

Page 27: ...tions on how to open the rear door refer to 2 1 2 1 How to Open the Rear Door page 31 Chapter 1 Component Names and LED Names 1 3 19 inch Racks 27 FUJITSU Storage ETERNUS AF650 S2 ETERNUS AF650 All Flash Arrays Operation Guide Basic Copyright 2017 FUJITSU LIMITED P3AG 1932 04ENZ0 ...

Page 28: ...h This turns on and off the power distribution unit 2 Outlet OUTPUT This is a socket IEC60320 C13 for outgoing power supply This socket is used to connect a power cord AC output cable 3 Inlet INPUT This is a socket IEC60320 C14 for incoming power supply This socket is used to connect a power cord AC input cable Chapter 1 Component Names and LED Names 1 4 Power Distribution Units for Regions other ...

Page 29: ...ower cord AC output cable Power Distribution Unit AC200 240V 2U 16 Outlets There are 16 outlets Figure 1 23 Power Distribution Unit AC200 240V 2U 16 Outlets 2 1 1 Main line switch This turns on and off the power distribution unit 2 Outlet OUTPUT This is a socket IEC60320 C13 for outgoing power supply This socket is used to connect a power cord AC output cable Chapter 1 Component Names and LED Name...

Page 30: ...d a rear door The following section explains how to open and close the front and rear doors 2 1 1 How to Open Close the Front Door 2 1 1 1 How to Open the Front Door 1 Insert the rack key and turn the key 180 degrees anticlockwise This will unlock the front door 30 FUJITSU Storage ETERNUS AF650 S2 ETERNUS AF650 All Flash Arrays Operation Guide Basic Copyright 2017 FUJITSU LIMITED P3AG 1932 04ENZ0 ...

Page 31: ...rward 2 1 2 How to Open Close the Rear Door 2 1 2 1 How to Open the Rear Door 1 Insert the rack key and turn the key 180 degrees anticlockwise This will unlock the rear door Chapter 2 Basic Operation 2 1 How to Open Close the Rack Doors 31 FUJITSU Storage ETERNUS AF650 S2 ETERNUS AF650 All Flash Arrays Operation Guide Basic Copyright 2017 FUJITSU LIMITED P3AG 1932 04ENZ0 ...

Page 32: ... Close the Rear Door Reverse the opening procedure to close the rear door Close the rear door with the door handle rotated Chapter 2 Basic Operation 2 1 How to Open Close the Rack Doors 32 FUJITSU Storage ETERNUS AF650 S2 ETERNUS AF650 All Flash Arrays Operation Guide Basic Copyright 2017 FUJITSU LIMITED P3AG 1932 04ENZ0 ...

Page 33: ...urn the main line switch of the power distribution unit to the ON position marked Make sure all of the main line switches are in the ON position For 1U Figure 2 1 ON Position Marked of the Main Line Switches on a 1U Power Distribution Unit Main line switch For 2U Figure 2 2 ON Position Marked of the Main Line Switches on a 2U Power Distribution Unit Main line switch Chapter 2 Basic Operation 2 2 P...

Page 34: ...line switch to the OFF position For 1U Figure 2 3 OFF Position Marked of the Main Line Switches on a 1U Power Distribution Unit Main line switch For 2U Figure 2 4 OFF Position Marked of the Main Line Switches on a 2U Power Distribution Unit Main line switch When turning the main line switch to ON marked right after turning the main line switch to OFF marked turn it back to ON marked after the POWE...

Page 35: ... of the PSU switches are in the ON position Figure 2 5 ON Position Marked of the PSU Switch on a Power Supply Unit Power supply unit PSU 0 Power supply unit PSU 1 AC power is supplied to an enclosure For the drive enclosure the POWER LED on the power supply unit emits green lights and the fan revolves at high speed for 30 seconds POWER LED Drive enclosure Power supply unit PSU 0 Power supply unit ...

Page 36: ...S AF The following methods can be used to turn the power on by linking with the server Power Synchronized Unit Use the power synchronized unit to turn on the ETERNUS AF Wake On LAN Use the Wake On LAN function to turn on the power Before turning on the ETERNUS AF make sure that the main line switches of the power distribution units and the PSU switches on the power supply units of the ETERNUS AF a...

Page 37: ...s turned on while any of these devices are not in READY status the server may not be able to recognize the ETERNUS AF To turn on the ETERNUS AF by linking with the server the server must wait until the ETERNUS AF is in the READY state If the Auto Power function is enabled via ETERNUS Web GUI or ETERNUS CLI the ETERNUS AF is automat ically turned on when power is supplied to the ETERNUS AF If the P...

Page 38: ...s operating This may result in the loss of data or prevent data from being saved in the ETERNUS AF When using a power synchronized unit for power control turn off the power of the ETERNUS AF via the power synchronized unit When a power synchronized unit is connected the power of the ETERNUS AF is automatically turned on because the power synchronization function is activated If the REMOTE LED on t...

Page 39: ...time of the READY LED turning off and the POWER LED turning off the ETERNUS AF power may turn on 2 The power of the ETERNUS AF is disconnected When the power is disconnected the POWER LED of the controller enclosure and the POWER LEDs of the drive enclosures are turned off Chapter 2 Basic Operation 2 2 Powering On and Off 39 FUJITSU Storage ETERNUS AF650 S2 ETERNUS AF650 All Flash Arrays Operation...

Page 40: ...er controller is called the Slave CM Restoring the factory default settings network environment settings and firewall settings of the LAN ports Restoring the factory default user settings user account role and RADIUS settings The operating procedure for the setting change switches is described below 1 Remove the flange cover and the front cover of the controller enclosure Flange cover Front cover ...

Page 41: ...E LED blinks green a few times a second for several seconds Restoring the factory default user settings 1 Remove all the LAN cables from the LAN ports MNT ports and RMT ports of all the controllers 2 Use the pin to push down the IP RST SW IP reset switch five times within three seconds After the default user settings are restored the MAINTENANCE LED blinks green approximately every second for seve...

Page 42: ...amber contact your maintenance engineer 3 2 Displaying Status via ETERNUS Web GUI The status of the ETERNUS AF and the usage status of RAID groups TPPs and SDPs can be checked in the Overview screen of ETERNUS Web GUI Figure 3 1 ETERNUS Web GUI Screen Table 3 1 shows the general status 42 FUJITSU Storage ETERNUS AF650 S2 ETERNUS AF650 All Flash Arrays Operation Guide Basic Copyright 2017 FUJITSU L...

Page 43: ...ndicates whether an error status component or a warning status com ponent exists in the storage system Table 3 2 General Status of ETERNUS CLI Status Description Empty An undefined or uninstalled component exists in the ETERNUS AF Normal The ETERNUS AF is in a normal state Pinned Data Pinned data exists in the ETERNUS AF Unused An undefined component is installed in the ETERNUS AF Warning The ETER...

Page 44: ...n notified by SNMP Trap refer to Message List Syslog When an event occurs in the ETERNUS AF the event log can be sent to the external server Syslog server For the notified Syslog messages refer to Message List Remote Support The information for errors that occur in the ETERNUS AF is notified to the remote support center Host Sense When an event occurs in the ETERNUS AF host senses sense codes are ...

Page 45: ...e on setting audit logs refer to Configuration Guide Basic For log information refer to Message List Figure 3 3 Audit Log System administrator Device name User role Process time Process details Process result etc Login Logout Setting change Audit log ETERNUS AF Syslog server Chapter 3 Storage System Monitoring 3 5 Audit Log 45 FUJITSU Storage ETERNUS AF650 S2 ETERNUS AF650 All Flash Arrays Operati...

Page 46: ...formatting time 1 SSDs RAID1 2 1D 1M Approx 14 minutes 200GB RAID1 0 4 2D 2M Approx 9 minutes 200GB RAID5 5 4D 1P Approx 6 minutes 200GB RAID5 0 8 3D 1P 2 Approx 6 minutes 200GB RAID6 6 4D 2P Approx 7 minutes 200GB 1 The value shows the time required for volume formatting when the volume capacity is 200GB and there is no server I O The time that is required depends on the type and configuration of...

Page 47: ...cess Time RAID level Number of drives Copyback process time 1 SSDs RAID1 2 1D 1M Approx 9 minutes 200GB RAID1 0 4 2D 2M Approx 5 minutes 200GB RAID5 5 4D 1P Approx 3 minutes 200GB RAID5 0 8 3D 1P 2 Approx 2 minutes 200GB RAID6 6 4D 2P Approx 3 minutes 200GB 1 The value shows the copyback process time when the volume capacity is 200GB and there is no server I O The time that is required depends on ...

Page 48: ...intenance engineer connects a PC used for maintenance to the ETERNUS AF Also the maintenance engineer may require information that is necessary for performing maintenance operations If the maintenance engineer has any requirement we ask that they be handled 5 2 1 Maintenance Support Period The standard maintenance support period for ETERNUS AF is five years from the date of purchase or is de fined...

Page 49: ...used even after the replacement time has passed the performance of the ETERNUS AF degrades because the operational state of the cache is changed to Write Through mode The time to replace the battery can be checked by using the following options If the time to replace the battery is near contact your maintenance engineer Check the time to replace the battery by using ETERNUS Web GUI or ETERNUS CLI ...

Page 50: ...r HBA fails and needs to be replaced 6 1 Check List When the ETERNUS AF Is Turned Off Check the points that are shown below If the problem cannot be resolved leave the ETERNUS AF alone and contact your maintenance engineer Is the ETERNUS AF s power cord disconnected Has the server been turned off If the ETERNUS AF power is in conjunction with the power synchronized unit the power of the ETERNUS AF...

Page 51: ...e enclosure in the OFF position Is the main line switch of the power distribution unit turned OFF When the FAULT LED Blinks A part of the ETERNUS AF requires preventive replacement Contact your maintenance engineer When the DRIVE FAULT LED Is On Check the drive status While the Protection Shield function is being used the DRIVE FAULT LED is temporarily turned on For de tails on how the Protection ...

Page 52: ...cedure below to restore the default values for the network envi ronment settings and the firewall settings Note that the settings network environment settings and firewall settings for all of the LAN ports are initialized after the following procedure is performed 1 Remove the flange cover and the front cover of the controller enclosure Flange cover Front cover 2 Change the status of the ETERNUS A...

Page 53: ...n If the connection is disabled the ETERNUS AF cannot connect to the network via GUI To use ETERNUS CLI enable the telnet or SSH connection If the connection is disabled the ETER NUS AF cannot connect to the network via CLI To use the ping command for the ETERNUS AF enable the ICMP connection If the connection is disabled the ETERNUS AF does not respond to the ping command To use monitoring softwa...

Page 54: ...Check the loading of the ETERNUS AF If the load is out of balance because of operation content changing or for other reasons review the configuration and settings Check the transfer rate of the FC port If the transfer rate for the ETERNUS AF is different from the server or the FC switch set the same transfer rate as the server or FC switch Check the number of command queues in the server When ther...

Page 55: ...even after CMs CAs and ports of the ETERNUS AF are changed FC The following procedure explains how to replace the FC card 1 Use ETERNUS Web GUI or ETERNUS CLI to check the WWN the host affinity and the other settings of the FC card that is to be removed and then record the settings 2 Replace the FC card on the server 1 Turn off the server where the FC card is to be replaced 2 Replace the FC card 3...

Page 56: ...N card For details on the replacement procedure refer to the relevant documentation for the LAN card 3 After completing the settings confirm that access from the server is available Chapter 6 Troubleshooting 6 1 Check List 56 FUJITSU Storage ETERNUS AF650 S2 ETERNUS AF650 All Flash Arrays Operation Guide Basic Copyright 2017 FUJITSU LIMITED P3AG 1932 04ENZ0 ...

Page 57: ...losure View Model Upgrade Status Not Upgraded Model name Serial number Serial Number xxxxxx Model Name ETxxxxxx Details about the Trouble Any Actions Taken and the Results of These Actions The Devices That Are Connected to the ETERNUS AF The models of the server and network devices The power synchronized unit model The UPS model Log Dump Information of the ETERNUS AF When your maintenance engineer...

Page 58: ...ared with the utmost attention to detail However Fujitsu shall assume no responsibility for any operational problems as the result of errors omissions or the use of information in this manual Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual The content of this manual may not be reproduced or distributed in par...

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