Troubleshooting and tips
26
A26361-K994-Z220-1-7619, Edition 2
Power-on indicator remains unlit after you have
switched on your device
Cause
Troubleshooting
The mains voltage supply is faulty.
►
Check whether the power cable is plugged properly
into the device and a grounded mains outlet.
►
Switch the device on.
Internal power supply overloaded.
►
Pull the power plug of the device out of the mains
outlet.
►
Wait for a moment.
►
Plug the power plug into a properly grounded mains
outlet again.
►
Switch the device on.
The device cannot be switched off with the ON/OFF switch
Cause
Troubleshooting
The device has not been switched on
with the ON/OFF switch.
►
Press the ON/OFF switch again.
System crash
►
Press the ON/OFF switch for at least 4 seconds,
until the device switches off.
The operating system is not shut-down properly in the
process. Error messages are therefore possible the next
time the system is booted.