Fujitsu CELSIUS H970 Operating Manual Download

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Troubleshooting and tips

Acoustic warnings

Acoustic errormessages

Errors

Cause

Troubleshooting

A beep sounds every few seconds.

The battery is almost

at.

►

Charge the battery.

SmartCard reader is not recognised.

Cause

Troubleshooting

Chip card inserted incorrectly.

►

Make sure you have inserted your
SmartCard into the SmartCard reader
with the chip facing upwards/downwards
(device-dependent).

►

Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.

SmartCard PIN forgotten

Cause

Troubleshooting

PIN forgotten

►

If you are working in a network, contact your
system administrator, who can unlock your
notebook with a Supervisor PIN.

SmartCard lost

Cause

Troubleshooting

SmartCard lost

►

If you are working in a network, contact your
system administrator, who can boot up your
notebook with a Supervisor SmartCard.

Fujitsu

Summary of Contents for CELSIUS H970

Page 1: ...System Operating Manual FUJITSU CELSIUS H970 ...

Page 2: ... found on the Internet at http www fujitsu com fts You can find driver updates at http support ts fujitsu com download Should you have any technical questions please contact our Hotline Service Desk http support ts fujitsu com contact servicedesk Your sales partner Your sales office We hope you enjoy working with your new Fujitsu system ...

Page 3: ......

Page 4: ...ujitsu Technology Solutions GmbH Mies van der Rohe Straße 8 80807 Munich Germany http www fujitsu com fts Copyright Fujitsu Technology Solutions GmbH 2017 All rights reserved Publication Date 04 2017 Order No A26391 K456 Z320 1 7619 edition 1 ...

Page 5: ... notes 12 First time setup of your device 16 Working with the notebook 19 Security functions 44 Connecting external devices 50 Removing and installing components during servicing 57 Settings in BIOS Setup Utility 68 Troubleshooting and tips 71 Technical data 79 Manufacturer s notes 81 Index 82 ...

Page 6: ... its subsidiaries in the USA and other countries Kensington is a registered trademark of the ACCO brand Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the USA and or other countries DVI is a registered trademark or unregistered trademark of the Digital Display Working Group All other trademarks specified here are the property of their respective owners Co...

Page 7: ...k 19 Status indicators 19 Switching on the notebook 21 Notebook switching off 21 Keyboard 22 Separate number block 24 Key combinations 24 Country and keyboard settings 26 Application keys 26 Touchpad and touchpad buttons 27 Moving the pointer 27 Selecting an item 27 Executing commands 28 Dragging items 28 LCD screen 29 Webcam 30 Rechargeable battery 31 Charging caring for and maintaining the batte...

Page 8: ...es 50 Connecting an external monitor 51 Connecting USB devices 52 USB connection with charging function USB Type C 53 USB port with charging function Anytime USB charge 54 How to remove USB devices correctly 54 Connecting external audio devices 55 Headset port 55 Microphone port on the optional port replicator 55 Headphone jack on the optional port replicator 56 Removing and installing components ...

Page 9: ...d disk contents under Windows 72 The notebook s date or time is incorrect 72 The notebook s LCD screen remains blank 73 The LCD screen is difficult to read 73 The external monitor remains blank 73 The external monitor is blank or the image is unstable 74 The notebook cannot be started 74 The notebook stops working 75 The printer does not print 75 The wireless connection to a network does not work ...

Page 10: ...Contents 6 Fujitsu ...

Page 11: ... properties Information on the connections and user components of your notebook can be found in Ports and controls Page 9 Further information The Windows drivers for your device can be found on our Internet site The factory installation of your device does not support any other operating system Fujitsu Technology Solutions accepts no liability whatsoever if any other operating system is used Softw...

Page 12: ...e123 or a command used to start a program start exe This font indicates information that is displayed on the screen by a program e g Installation is complete This font Indicates terms and texts used in a software interface e g Click on Save names of programs or files e g Windows or setup exe This font Indicates cross references to another section e g Safety information cross references to an exter...

Page 13: ...ators and ports of the device Please familiarise yourself with these components before you start to work with the device Front 1 3 1 2 5 4 6 11 7 7 5 8 9 10 1 Microphone 2 Webcam 3 Webcam LED 4 Touchpad 5 Loudspeakers 6 TouchStick optional 7 Status displays 8 Application keys 9 On off switch 10 Fingerprint sensor 11 Touchpad buttons Fujitsu 9 ...

Page 14: ...n Anytime USB charge 5 USB 3 0 port 6 Headset jack 7 SmartCard reader Right side 1 2 3 4 5 6 1 Memory card slot 2 USB 3 1 port with charging function USB Type CTM with Intel ThunderboltTM3 3 USB 3 1 port with charging function USB Type CTM with Intel ThunderboltTM3 4 USB port 3 0 5 Display port 6 DC input connector DC IN 10 Fujitsu ...

Page 15: ... Battery SIM card underneath battery 2 Battery release 2 3 Opening to remove the battery 4 Battery release 1 5 Memory service compartment 6 Hard drive disk service compartment 1x HDD and 2x M 2 modules or 2x HDD and 1x M 2 module Fujitsu 11 ...

Page 16: ... manual Read the information on the ambient conditions in the Technical data Page 79 and First time setup of your device Page 16 before preparing your notebook for use and switching it on for the first time When cleaning the device please observe the relevant notes in the section Cleaning the notebook Page 15 Pay attention to the additional safety notes for devices with wireless components provide...

Page 17: ...ice get near flammable gases or into hazardous environments e g petrol station paintshops as the transmitted radio waves can cause an explosion or a fire For information on how to switch wireless components on and off see chapter Switching the wireless components on and off Page 39 Energy saving Notes Energy Energysaving Switch the notebook off when it is not in use Switch off external connected d...

Page 18: ...dapter for your notebook Do not use any other voltage converter Check whether the local mains voltage and the power cable are compatible If this is not the case buy a power cable that matches the local conditions Contact the relevant authorities of the country you will be travelling in as to whether you may operate the radio component integrated into your notebook computer Please observe the addit...

Page 19: ...lean the display surface with a very soft slightly damp cloth Switch the notebook off Cleaning Notes Notebook Keyboard Touchpad LCDscreen In order to prevent accidentially switching the device on remove the power cable from the mains adaptor and remove the battery see Removing and installing the battery Page 32 The surface can be cleaned with a dry cloth If particularly dirty use a cloth which has...

Page 20: ...ER switch off your device during the first time setup process When the device is delivered the battery is located in the battery compartment The battery must be charged if you want to operate your device using the battery When used on the move the built in battery provides the device with the necessary power You can increase the operating time by using the available energy saving functions For ins...

Page 21: ... note that the rubber feet of the device may mark certain types of delicate surfaces Keep other objects at least 100 mm 3 97 away from the device and its mains adapter to ensure adequate ventilation Never cover the ventilation slots of the device Do not expose the device to extreme environmental conditions Protect the device from dust humidity and heat Mains adapter connecting Preparingforoperatio...

Page 22: ... DO NOT restart the device unless you are requested to do so To make it easier to use your device for the first time the operating system is pre installed on the hard disk Switch on your device During installation follow the instructions on screen If a Windows operating system is installed on your device you will find more information on the system and drivers help programmes updates manuals etc o...

Page 23: ... chapter entitled Connecting external devices Page 50 for instructions on how to connect devices such as a mouse and a printer to the notebook Please refer to the notes in Important notes Page 12 Status indicators Statusindicators The status indicators provide information about the status of the power supply the drives and the keyboard functions Fujitsu 19 ...

Page 24: ...cator is not illuminated No battery is inserted Indicator flashes red An error has occured Drive indicator Drive Indicator The indicator is illuminated One of the drives e g hard disk is being accessed Radio components indicator Indicator is illuminated The wireless components are switched on Indicator is off The wireless components are switched off Num Lock indicator Indicator NumLock Indicator i...

Page 25: ... on The power on indicator is lit Notebook switching off Back up your data and close all applications before you switch off your device Otherwise data might be lost Shut down the operating system correctly Notebook If the notebook does not switch itself off automatically press the ON OFF button for about five seconds Close the LCD screen Fujitsu 21 ...

Page 26: ...unctions of an enhanced keyboard Some enhanced keyboard functions are mapped with key combinations The following description of keys refers to Windows Additional functions supported by the keys are described in the relevant manuals supplied with your application programs The figure below shows how to access the different characters on keys with overlaid functions The example applies when the Caps ...

Page 27: ...ay keys the character printed on the upper left of the key will appear when that key is pressed To cancel the Caps Lock function simply press the Caps Lock key again Shiftkey CapsLock Shift key The Shift key causes uppercase characters to appear In the case of overlay keys the character printed on the upper left of the key appears when that key is pressed Shiftkey Shift Fn key The Fn key enables t...

Page 28: ...ms Key combinations are entered as follows Press the first key in the combination and keep it pressed While holding the first key down press the other key or keys in the combination Combination Description Activate deactivate keyboard backlight optional On backlit keyboards this key combination activates or deactivates the backlight Fn F2 keyboardbacklight keyboardbacklight Switching the loudspeak...

Page 29: ...play if an external monitor is connected Screen output is possible only on the notebook s LCD screen on the LCD screen of the notebook and the external monitor at the same time only on the external monitor This setting is useful if you would like a high resolution and a high refresh rate on an external monitor Fn F10 Toggleoutputscreen Switch between open applications Use this key combination to s...

Page 30: ...ication buttons Button Description Eco button E key The E button is a convenient way of activating and deactivating energy saving functions e g reduce screen brightness see also Using the power management features Page 34 Wireless Components key This application key is used to start the WirelessSelector software The wireless components that have been activated in the BIOS Setup can be switched on ...

Page 31: ...ands They correspond to the buttons on a conventional mouse You can also disable the touchpad via a key combination to prevent you from moving the pointer on the screen unintentionally see chapter Key combinations Page 24 Moving the pointer Move your finger on the touchpad Touchpad or Press down gently with your finger on the TouchStick If you want to move the pointer to the left for example press...

Page 32: ... TouchStick touchpad button twice The command is executed Dragging items Move the pointer to the item you wish to select Select the desired object and hold down the left TouchStick touchpad button Drag the object to the desired position Lift your finger from the touchpad or Lift your finger from the TouchStick The item will be moved 28 Fujitsu ...

Page 33: ...ts of three subpixels red green and blue making a total of about 3 million subpixels According to ISO 9241 307 class II a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels or an equivalent mix 1 light subpixel counts as 2 dark subpixels are allowed to be defective Pixel A pixel consists of 3 subpixels normally red green and blue A pixel is the smallest element that ...

Page 34: ... can only operate the webcam with a particular application e g an Internet telephony program or a video conferencing program which supports a webcam When using the webcam the notebook support must not wobble The webcam automatically adjusts itself to the current light level For this reason the LCD screen may flicker while the light level is adjusted Further information on using the webcam and on t...

Page 35: ...ot connect the mains adapter within approximately five minutes of the warning alarm described above your notebook will switch off automatically monitoring the battery charging level Battery Batterystatusmeter Windows also has a Battery status meter in the taskbar for monitoring the battery capacity When you place the mouse pointer on the battery symbol the system displays the battery status Batter...

Page 36: ...ections Never store a battery for long periods in the discharged state This can make it impossible to recharge Removing a battery Prepare for removal see chapter Preparing to remove components Page 58 3 4 2 1 Slide battery release 1 in the direction of the arrow 1 and hold it in place Push release mechanism 2 in the direction of the arrow 2 Reach into the opening 3 and remove the battery from the ...

Page 37: ...ook Installing a battery 1 2 Insert the battery in the battery compartment 1 Slide the battery release in the direction of the arrow 2 Complete the insertion process see chapter Finishing component removal Page 67 Fujitsu 33 ...

Page 38: ...notebook is in power saving mode the following must be remembered During power saving mode open files are held in the main memory or in a swap file on the hard disk Never turn off your notebook while it is in a power saving mode If the built in battery is nearly empty close the open files and do not go into power saving mode If you do not intend to use your notebook for a long period of time Exit ...

Page 39: ...to place The label should be facing upward Do not apply excessive force as otherwise the delicate contact surfaces could be damaged Memorycard Depending on the particular type used the memory card may protrude slightly from the slot Removing the memory card Memorycard In order to protect your data always follow the correct procedure for removing the card see the documentation for your operating sy...

Page 40: ...fer to chapter Key combinations Page 24 for information on setting the volume and also enabling disabling the loudspeakers using key combinations If you attach an external microphone the built in microphone is disabled When you connect headphones or external speakers the built in speakers are disabled Information on connecting headphones and a microphone can be found in Connecting external devices...

Page 41: ...artment and can only be accessed when the battery is removed Inserting the SIM card The device support cards in micro SIM format 15 mm x 12 mm Prepare for installation of the SIM card see chapter Preparing to remove components Page 58 Remove the battery see Removing a battery Page 32 1 Slide the SIM card into the slot 1 until you hear it engage as shown in the diagrams on the battery compartment I...

Page 42: ...emove the battery see Removing a battery Page 32 2 1 Press on the edge of the SIM card 1 so that it pops up slightly out of the slot Pull the SIM card out of its slot in the direction of the arrow 2 Install the battery again see Installing a battery Page 33 Complete the removal see chapter Finishing component removal Page 67 38 Fujitsu ...

Page 43: ...ind more information on how to use Bluetooth on the CD you received with your Bluetooth software For further information about LTE please contact your service provider Setting up WLAN access Requirement A WLAN must be available and you must have the corresponding access information Information on configuring the WLAN access can be found in the documentation for your operating system Access via LTE...

Page 44: ... a local network LAN Local Area Network 2 1 Connect the network cable to the LAN port of the notebook 1 Connect the network cable to your network connection 2 Your network administrator can help you to configure and use the LAN connections The network cable is not included in the delivery scope This type of cable can be obtained from a specialist dealer 40 Fujitsu ...

Page 45: ...se and keyboard You need only dock the notebook in order to work with your peripheral devices Ports on the Port Replicator PortReplicator Ports 3 2 9 10 1 4 5 6 7 8 1 USB 3 1 port providing data connection for the notebook USB Type CTM 2 Microphone port 3 Headphone jack 4 USB 2 0 connections 5 USB 3 0 connections 6 DisplayPort 7 DVI D screen connection 8 VGA monitor port 9 LAN port 10 DC input con...

Page 46: ...the mains adapter on a heat sensitive surface Do not expose the port replicator to extreme environmental conditions Protect the port replicator from dust humidity and heat Connecting the mains adapter to the Port Replicator 1 3 2 Connect the power cable to the mains adapter 1 Plug the power cable into the mains socket 2 Connect the mains adapter cable to the DC jack DC IN of the Port Replicator 3 ...

Page 47: ...ay feel a slight tingling when you touch the top of the aluminium housing This effect is harmless The device meets all relevant safety standards 1 2 Connect one end of the USB cable USB Type CTM to the USB 3 0 port USB Type CTM on the notebook computer 1 Connect the other end of the USB cable USB Type CTM to the USB 3 0 port to provide a data connection USB Type CTM on the port replicator 2 Discon...

Page 48: ... place If you forget your passwords you will need to contact the our Service Desk Deletion or resetting of passwords is not covered by your warranty and a charge will be made for assistance Configuring the fingerprint sensor Fingerprintsensor Fingerprintsensor Whether or not your device has a fingerprint sensor depends on the device configuration you have ordered The fingerprint sensor can record ...

Page 49: ...ington Lock Cable to your Port Replicator to protect your Port Replicator from theft as well Configuring password protection in BIOS Setup Utility Before using the various options for password protection in the BIOS Setup utility to increase data security please observe the following Make a note of the passwords and keep them in a safe place If you forget your supervisor password you will not be a...

Page 50: ...ed to enter a password Enter the password and press the Enter key Confirm new Password requires you to confirm the password Enter the password again and press the Enter key Changes have been saved is a confirmation that the new password has been saved To set the user password select Set User Password and proceed exactly as when configuring the supervisor password If you do not want to change any o...

Page 51: ...f the operating system Operatingsystem Activating system protection Start the BIOS Setup Utility and go to the Security menu Operatingsystem Select the Password on Boot option and press the Enter key Select the desired option Disabled First Boot or Every Boot and press the Enter key Select the Save Changes Exit option under Exit The notebook reboots You will be prompted to enter your password the ...

Page 52: ...der in the TPM By clicking on Enabled all secret keys e g SRK Storage Root Keys AIK Attestation Identity Keys etc generated by applications are deleted Please note that you will then no longer be able to access the data you have encrypted with the keys based on that holder From the Exit menu choose the option Exit Saving Changes Press the Enter key and select Yes The notebook will restart and TPM ...

Page 53: ...to be able to take advantage of all the security features of your notebook you will need a CardOS SmartCard from Fujitsu The SmartCard can only be used with a PIN offering maximum protection even if you lose the SmartCard In order to maximise your security the CardOS SmartCard is disabled if three incorrect attempts are made to enter the PIN When you use the CardOS SmartCard for the first time you...

Page 54: ...connect cables during a thunderstorm Never pull at a cable when disconnecting it Always grasp the plug With some devices such as USB devices it is not necessary to switch off the notebook and the device before connecting disconnecting For more information about whether or not devices need to be switched off please refer to the documentation supplied with the external device Some of the external de...

Page 55: ...plicator Analogue VGA monitor port on notebook or on optional port replicator Digital DVI D monitor port on the optional Port Replicator Switch off the notebook and the external monitor Plug the data cable of the external monitor into the monitor port First switch on the external monitor and then the notebook You can also switch between the external monitor and the LCD monitor of the notebook see ...

Page 56: ...ing USB 1 x has a maximum data transfer rate of 12 Mbit s USB 2 0 has a data transfer rate of up to 480 Mbit s USB 3 0 has a data transfer rate of up to 5 Gbit s USB 3 1 has a data transfer rate of up to 10 Gbit s Additional information can be found in the documentation for the USB devices Connect the data cable to the external device Connect the data cable to a USB port of the notebook Device dri...

Page 57: ... g a monitor or printer USB devices are hot pluggable This means you can connect and disconnect the cables of USB devices while the system is running Additional information can be found in the documentation for the USB devices Please note that the USB Type C type of port offers a maximum power output of 5 V 3 A Connect the data cable to the external device Connect the data cable to a USB port USB ...

Page 58: ...more quickly if an external USB device is being charged The power supply unit must already be connected when the notebook is switched off as otherwise the USB charging function will be disabled and the connected USB devices will not be charged Some USB devices e g mobile telephones require a driver in order to utilise the USB charging function In this case the USB charging function will not work w...

Page 59: ...ler please note the following information The headset port on your notebook is a 3 5 mm jack socket If you want to connect a headset headphones or loudspeakers you will need a 3 5 mm jack plug Microphone port on the optional port replicator Audiodevices connecting Audioports Microphone connecting Using the microphone connection on the optional port replicator you can connect an external microphone...

Page 60: ...nect either a set of headphones or external speakers to your notebook computer Connect the audio cable to the external device Connect the audio cable to the headphone jack of the port replicator If you purchase a cable from a retailer please note the following information The headphone jack is a 3 5 mm jack socket If you want to connect headphones or a speaker you will need a 3 5 mm jack plug 56 F...

Page 61: ...Switch the notebook off and pull the power plug out of the mains socket Always remove the battery Take care when you use the locking mechanisms on the battery and any other component Never use sharp objects such as screwdrivers scissors or knives as leverage to remove covers Notes Board ESD Boards with electrostatic sensitive devices ESD are marked with the label shown When handling boards fitted ...

Page 62: ...t notes Page 12 When installing removing memory modules the battery must be removed from the notebook and the notebook must not be connected to the power supply see Preparing to remove components Page 58 Only use memory expansion modules that have been approved for your notebook see Technical data Page 79 Never use force when installing or removing a memory extension Make sure that foreign objects...

Page 63: ...s Page 58 1 2 Remove the screw 1 Keep the screw in a safe place Lift the cover off the notebook 2 Removing memory modules 3 2 1 1 Carefully push the two mounting clips outwards 1 Memoryexpansion Memorymodule The memory module snaps upwards 2 Pull the memory module out of its slot in the direction of the arrow 3 Fujitsu 59 ...

Page 64: ...ntacts and the recess a facing the slot 1 Memoryexpansion Memorymodule Carefully push the memory module downwards until you feel it click into place 2 Attaching the cover 2 1 Place the cover in the correct mounting position 1 Tighten the screw 2 Complete the installation see Finishing component removal Page 67 60 Fujitsu ...

Page 65: ... cover of the memory service compartment see Removing a cover Page 59 2 1 1 1 1 1 1 Remove the screws 1 Keep the screws in a safe place If you are removing more than one component at the same time store the screws for the individual components separately from each other If you install the wrong screws components may be damaged The screws are not all the same length and when the cover is installed ...

Page 66: ...e is identical for both HDD type hard disks 1 1 2 3 Remove the screws 1 Gently lift out the hard disk 2 Loosen the connector of the hard disk 3 Remove the hard disk from the hard disk compartment 1 1 1 1 2 2 Remove the screws 1 Disconnect the hard disk brackets from the hard disk 2 62 Fujitsu ...

Page 67: ...o the device in the corresponding hard disk carrier 2 2 2 2 1 1 Place the hard disk brackets on the hard disk 1 Tighten the screws 2 3 3 2 1 Attach the connector to the hard disk 1 Place the hard disk into the hard disk compartment 2 Tighten the screws 3 Connect the hard disk connector to the mainboard Fujitsu 63 ...

Page 68: ...ly upwards Pull the M 2 module in the direction of the arrow 2 and out of the slot on the mainboard and remove it from the casing Insert M 2 module on mainboard 1 2 Insert the M 2 module at a slight angle in the direction of the arrow 1 into the slot on the mainboard Fasten the M 2 module in place in the slot with the screw 2 64 Fujitsu ...

Page 69: ... the hard disk HDD 2 1 Undo the screw 1 Carefully lift the M 2 module in the direction of the arrow 2 2 1 Pull the M 2 module in the direction of the arrow 1 and out of the slot and remove it from the casing Remove the underlying plate 2 Keep the underlying plate together with the screws Fujitsu 65 ...

Page 70: ... Place the included underlying plate in the hard disk installation space 1 Insert the M 2 module at a slight angle in the direction of the arrow 2 under the hard disk installation space 1 2 Carefully push the M 2 module in the direction of the arrow 1 Fasten the M 2 module in place in the slot with the screw 2 66 Fujitsu ...

Page 71: ...ice compartment see Attaching the cover Page 60 Finishing component removal After you have removed or changed the system components as you required please prepare your device for operation again as follows Install the battery again see Installing a battery Page 33 Turn the notebook the right way up again and place it on a flat surface Reconnect the cables that you disconnected before Fujitsu 67 ...

Page 72: ...ing to the BIOS processor and notebook System Advanced system settings Advanced Configuration of various hardware components such as mouse keyboard processor Security Password settings and security functions Boot Configuration of the start up sequence Exit Exits the BIOS Setup Utility Starting the BIOS Setup Utility Reboot the device switch off on or reboot the operating system BIOSSetupUtility De...

Page 73: ...he BIOS Setup Utility With the F9 key you can load the default settings of the BIOS Setup Utility Use the cursor keys or to select the menu you wish to access to make changes The menu is displayed on the screen Select the option you want to change with the cursor keys or Press the Enter key Press the ESC key to exit the selected menu For future reference make a note of the changes you have made fo...

Page 74: ...ndard entries for all menus of the BIOS Setup Utility choose Load Setup Defaults and Yes Discard Changes Discard changes without exiting the BIOS Setup Utility To discard the changes you have made select Discard Changes and Yes The settings in place when BIOS Setup Utility was called remain effective You can now make additional settings in the BIOS Setup Utility If you want to exitBIOS Setup Utili...

Page 75: ...nnected to your system Your sales contract Our notebooks have been designed primarily with mobile applications in mind This means that considerable effort has been made to optimise components and equipment in terms of weight space and energy requirements Depending on the particular configuration you have purchased it is possible that functionality may be slightly reduced compared to a desktop PC i...

Page 76: ...age appears press the function key F12 Insert the Windows Recovery CD into the optical drive Select CD ROM and press the Enter key Follow the instructions on the screen After the installation you must install all the drivers again Some installed hardware components will not be correctly supported until this has been done Insert the Drivers Utilities CD DVD into the optical drive The CD starts auto...

Page 77: ...hooting Monitor is switched off Switch the external monitor on Power saving has been activated monitor is blank Press any key to continue Brightness is set to dark Adjust the brightness of the monitor Screen output is set to the notebook s LCD screen Press the key combination to switch the screen output see Key combinations Page 24 The external monitor s power cable or data cable is not connected ...

Page 78: ...the following setting Set the screen resolution Set the screen resolution as described in the documentation for your operating system Select monitor Select monitor 1 or 2 as described in the documentation for your operating system The notebook cannot be started Notebook Cause Troubleshooting The battery is not installed correctly Check whether the battery is installed correctly in its compartment ...

Page 79: ...inter is not connected correctly Check that the data cable connecting the notebook to the printer is properly connected The printer driver is faulty or not correctly installed or it is the wrong printer driver Check that the data cable connecting the notebook to the printer is properly connected Check whether the correct printer driver is loaded refer to the printer documentation The wireless conn...

Page 80: ...the chip facing upwards downwards device dependent Check whether the SmartCard you are using is supported Your SmartCard must comply with the ISO standard 7816 1 2 3 and 4 SmartCard PIN forgotten Cause Troubleshooting PIN forgotten If you are working in a network contact your system administrator who can unlock your notebook with a Supervisor PIN SmartCard lost Cause Troubleshooting SmartCard lost...

Page 81: ... OK and press the Enter key Extended memory failed at offset xxxx Failing Bits zzzz zzzz When testing the extended memory an error has resulted at the address xxxx Check whether the additional memory module has been inserted correctly Failure Fixed Disk n The settings of the hard disk drive are incorrect Start the BIOS Setup Primary Master submenu and select the correct settings Keyboard controlle...

Page 82: ...to do so Real time clock error Contact your sales outlet or our customer service centre nnnnK Shadow RAM failed at offset xxxx Failing Bits zzzz Contact your sales outlet or our customer service centre System battery is dead Replace and run SETUP Contact your sales outlet or our customer service centre System cache error Cache disabled Contact your sales outlet or our customer service centre Syste...

Page 83: ...133 SO DIMM The data sheet for the device provides further technical data You will find the data sheet on your device or on the Internet at http www fujitsu com fts support Rechargeable battery You can find information on the batteries used in your device on the Internet at http www fujitsu com fts support 8 cell battery 96 Wh Rated voltage 14 4 V Rated capacity 6700 mAh Mains adaptor notebook com...

Page 84: ... adaptor port replicator Technicalspecifications Electrical specifications Nominal power 65 W Rated voltage 19 V Maximum rated current 3 42 A An additional mains adapter or power cable can be ordered at any time 80 Fujitsu ...

Page 85: ...jitsu com fts about fts environment care Certification markings Certificationmarkings Certification markings are listed as applicable in the Manual Appendix Additional Certifications supplement If such markings are available you can find the supplement on the Internet at http support ts fujitsu com Manuals with the Operating Manual for your device Fujitsu 81 ...

Page 86: ...ator 20 Certification markings 81 Charging capacity battery 31 Cleaning 15 Components installing removing 57 Configuration BIOS Setup Utility 68 Connecting audio devices 55 56 Connecting headphones 55 56 Ctrl Alt Del 25 Cursor control 23 Cursor keys 23 D Date is incorrect 72 Device setting up 17 Drive indicator 20 E Energy energy saving 13 Energy saving 13 Energy saving mode leaving 75 Enter 23 En...

Page 87: ...ling 60 removing 59 Microphone 36 Microphone connecting 55 Mobile operation 14 Monitor connecting 51 drifting display 74 remains blank 73 Monitor port see VGA connection socket 51 N Notebook before you travel 14 cannot be started 74 cleaning 15 stops working 75 switching off 21 transporting 14 using 19 Notebook operation 19 Notes 12 boards 57 cleaning 15 disposal recycling 81 energy saving 13 LCD ...

Page 88: ...configuration 68 System expansion 58 see Adding memory 58 System settings BIOS Setup Utility 68 T Tab key 23 Technical data 79 Mains adapter 79 notebook 79 Technical specifications Mains adaptor 80 The wireless connection to a network does not work 75 Time not correct 72 Tips 71 Toggle output screen 25 Touchpad 24 27 buttons 27 cleaning 15 executing commands 28 moving the pointer 27 selecting an i...

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