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Fujitsu 6000NS - fi - Document Scanner Operator'S Manual Download Page 311

6

Network Scanner fi-6000NS Operator's Guide 

283

Chapter 6

 

Troubleshooting 

This chapter provides information on dealing with scanner operation problems such as paper jams, 
points to check before contacting your FUJITSU scanner dealer, and help on how to check device 
labels.

For details of error messages which may appear during administrator setting procedures, refer to 

"C.1.1 Administrator Screen Messages" (page 329)

. 

For details of error messages which may appear during scanner operations or cleaning, refer to 

"C.2 Regular User Messages" (page 354)

. 

For details of messages which might appear when acquiring log information in 

"3.8 Using the 

Operation Logs Menus" (page 131)

, refer to 

"C.1.2 System Log Messages" (page 348)

. 

For details of device status messages, refer to 

"C.1.3 Alert Monitor System Log Messages" (page 

350)

.

6.1 Removing Jammed Documents ........................................................................ 284

6.2 Dealing with Detached Keycaps........................................................................ 288

6.3 Network Connection Troubleshooting.............................................................. 290

6.4 Other Troubleshooting ....................................................................................... 305

6.5 Points to Check before Contacting Your FUJITSU Scanner Dealer............... 308

6.6 Checking the Scanner Labels............................................................................ 311

6.7 Pre-Maintenance Preparations .......................................................................... 312

Summary of Contents for 6000NS - fi - Document Scanner

Page 1: ...P3PC 1852 04ENZ0 ...

Page 2: ......

Page 3: ...s and Functions 3 1 2 1 External Parts 3 1 2 2 Internal Parts 5 1 3 User Types and Operations 6 1 4 Scanner Quick User Guide 9 1 4 1 Sending Scanned Data as an e Mail Attachment 9 1 4 2 Sending Scanned Data by Fax 11 1 4 3 Printing Scanned Data on a Network Printer 13 1 4 4 Saving Scanned Data in a Network Folder 15 1 5 Scanner Requirements 17 1 5 1 Administrator Requirements for Login via the Net...

Page 4: ...1 Menu Tabs 29 3 2 2 Input Fields and Entering Characters 30 3 3 Administrator Login via the Scanner s Touch Panel 31 3 4 Administrator Login via the Network Interface 34 3 4 1 Setting up for Administrator Access via the Network Interface 34 3 4 2 Logging In 41 3 5 Using the System Settings Menus 45 3 5 1 Calibrating the Touch Panel 45 3 5 2 Setting the Scanner Name 48 3 5 3 Setting the Region Tim...

Page 5: ...121 3 6 12 Checking the Network Operating Status 124 3 7 Using the Device Status Menus 126 3 7 1 Viewing the System Status 126 3 7 2 Viewing the Usage Status 127 3 8 Using the Operation Logs Menus 131 3 8 1 Managing User Logs 131 3 8 2 Managing the System Log 137 3 9 Using the Maintenance Menus 142 3 9 1 Maintaining the User Data Store 142 3 9 2 Maintaining the System Settings 152 3 9 3 Updating t...

Page 6: ...ist 197 4 5 3 Editing a Contact in the Fax Number List 199 4 5 4 Deleting a Contact from the Fax Number List 201 4 6 Printing the Scanned Data 203 4 6 1 Scaling 208 4 6 2 Positioning 213 4 6 3 Simplex Duplex 216 4 7 Saving the Scanned Data to a Network Folder 217 4 8 Setting the Scan Options 222 4 8 1 Color Mode 224 4 8 2 Resolution 226 4 8 3 Paper Size 228 4 8 4 Scan Mode 233 4 8 5 File Format 23...

Page 7: ...12 Maintenance 261 Chapter 5 Scanner Care 263 5 1 Cleaning 264 5 1 1 Cleaning Materials 264 5 1 2 Which Parts and When 265 5 2 Cleaning the ADF 266 5 2 1 Cleaning the ADF 266 5 3 Cleaning the LCD Touch Panel 272 5 4 Cleaning the Keyboard 272 5 5 Replacing Parts 273 5 5 1 Replacing the Pad Assembly 275 5 5 2 Replacing the Pick Roller 276 5 6 Performing a Scan Test 280 Chapter 6 Troubleshooting 283 ...

Page 8: ...Points to Check before Contacting Your FUJITSU Scanner Dealer 308 6 5 1 General Details 308 6 5 2 Error Status 309 6 6 Checking the Scanner Labels 311 6 7 Pre Maintenance Preparations 312 Appendix A ADF Paper Specifications 313 A 1 Paper Size 314 A 2 Paper Requirements 315 A 2 1 Paper Type 315 A 2 2 Paper Weight 315 A 2 3 Precautions 315 A 3 Maximum Document Loading Capacity 318 A 4 Area not to be...

Page 9: ...ons 325 Appendix C Operation Messages 327 C 1 Administrator Messages 328 C 1 1 Administrator Screen Messages 329 C 1 2 System Log Messages 348 C 1 3 Alert Monitor System Log Messages 350 C 2 Regular User Messages 354 C 2 1 Regular User Screen Messages 354 C 2 2 System Log Messages 373 C 2 3 User Log 384 Appendix D Glossary 389 Index 395 ...

Page 10: ...x ...

Page 11: ...oducts derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT I...

Page 12: ...MPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETH...

Page 13: ...CIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Portions...

Page 14: ... OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Portions Copyright 1995 1996 1997 1998 and 1999 WIDE Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following di...

Page 15: ...ocumentation and or other materials provided with the dis tribution THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTOR AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENT...

Page 16: ... or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIR...

Page 17: ...uipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning t...

Page 18: ...ions It has not been designed and manufactured for use in applications simply called high safety applications from here on that directly involve danger to life and health when a high degree of safety is required for example in the control of nuclear reactions at nuclear power facilities automatic flight control of aircraft air traffic control operation control in mass transport systems medical equ...

Page 19: ...replace the battery yourself as there is a risk of explosion if the wrong type is used Please contact your maintenance engineer in charge when the battery runs low Do not touch the battery Never install or remove the battery by yourself Doing so may cause electric shock or static electricity which can damage the device Trademarks Microsoft Windows and Windows Vista are registered trademarks of Mic...

Page 20: ...81 44 540 4538 All Rights Reserved Copyright PFU LIMITED 2007 Windows Microsoft Windows operating system Windows XP Microsoft Windows XP Professional operating system Microsoft Windows XP Home Edition operating system Windows Vista Microsoft Windows Vista Home Basic operating system Microsoft Windows Vista Home Premium operating system Microsoft Windows Vista Business operating system Microsoft Wi...

Page 21: ...supplements whether such errors are omissions or statements resulting from negligence accidents or any other cause PFU further assumes no liability arising from the application or use of any product or system described herein nor any liability for incidental or consequential damages arising from the use of this manual PFU disclaims all warranties regarding the information contained herein whether ...

Page 22: ...erators to helpful advice regarding operation A TRIANGLE symbol indicates that special care and attention is required The drawing inside the triangle shows the specific caution A CIRCLE with a diagonal line inside shows action which users may not perform The drawing inside or under the circle shows the specific action that is not allowed R Outline characters on a colored background show instructio...

Page 23: ...FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for repairs to this product High Temperature The glass scanner windows surface inside the ADF becomes hot when the scanner is used Be careful not to touch the surface of the glass scanner windows ATTENTION Do NOT remove from the scanner stain or scratch the warning labels ...

Page 24: ... or electric shock Do not place heavy objects on AC cables or pull bend twist heat damage or modify AC cables Do not use damaged AC cables or power plugs or install any cables or power plugs to loose wall sockets Use only specified AC cables and connector cables Failure to use the correct cables might cause electric shock and or equipment failure Please do not use the AC cable provided with this s...

Page 25: ...range smells or noises immediately turn off the scanner and disconnect its power plug Make sure that any smoke coming from it has stopped before contacting your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider Do not insert or drop metal objects in to the scanner Do not scan wet documents or documents with paper clips or staples Do not splash or allow the scanner to get wet...

Page 26: ...d other devices Firmly insert the power plug as far it can go into the power outlet Do not block the ventilation ports Blocking the ventilation ports generates heat inside of scanner which may result in fire or scanner failure Do not place heavy objects on the scanner or use the scanner s surface top to perform other work Improper installation might cause injuries and equipment failure Do not use ...

Page 27: ... which can cause the scanner to malfunction Do not use aerosol sprays to clean the scanner Aerosol sprays can blow dirt and dust inside the scanner resulting in scanner failure or malfunction Avoid touching any scanner mechanism during scanning since this may cause injuries When the scanner is not going to be used for a long period of time be sure to disconnect the power plug from the power outlet...

Page 28: ...xxviii ...

Page 29: ...k Scanner fi 6000NS Operator s Guide 1 Chapter 1 Scanner Overview 1 1 Scanner Features 2 1 2 Part Names and Functions 3 1 3 User Types and Operations 6 1 4 Scanner Quick User Guide 9 1 5 Scanner Requirements 17 ...

Page 30: ...ity measures are used to protect the data against untoward access Encryption While it may be temporarily stored in the scanner before being e mailed faxed printed or saved the scanned data is always kept in an encrypted form in order to prevent exposure of data via analysis of the disk contents Scanned data deletion After the scanned data has been e mailed faxed printed or saved the temporary data...

Page 31: ...er Overview 1 1 2 Part Names and Functions 1 2 1 External Parts 1 Startup button 2 Scan button 3 LCD touch panel 4 Keyboard 5 Output tray 6 ADF paper chute 7 Side guides 8 Top cover Front view Rear view 9 ADF release 11 AC adaptor connector 12 LAN connector 10 Security cable slot ...

Page 32: ...s are ejected from the ADF onto this tray Small documents may be retrieved by flipping up the key board after scanning has completed 6 ADF paper chute Holds the documents waiting to be scanned scan side down 7 Side guides Adjust to the width of the paper to prevent skewing of the scanned pages 8 Top cover Frames the LCD touch panel and covers the upper scanner ADF mechanism Must be opened to clean...

Page 33: ...s from the ADF paper chute to the glass scanner windows 2 Pick roller 3 Sheet guide 4 Glass scanner win dows Place where the documents are scanned 5 ADF Automatic Doc ument Feeder Drives the documents from the ADF paper chute past the glass scanner windows to the output tray 1 Pad assembly 2 Pick roller 3 Sheet guide Separate shaft and roller 4 Glass scanner windows 5 ADF ...

Page 34: ...t or save the resulting data Top Menu Tab Side Menu Tab Used to Admin Regular User See Touch Net System Settings Screen Calibra tion Calibrate the touch panel A page 45 Scanner Name Set the scanner name A A page 48 Date Time Set the date time A A page 55 Region Time zone Set the region timezone A A page 53 Standby Mode Set the standby mode A A page 57 Admin Pass word Change the admin password A A ...

Page 35: ...ion Set the destination for alert notifications A A page 119 Ping Check the network connection with a Ping test A A page 121 Network Status Check the network operating status A A page 124 Device Status System Status View the system status A A page 126 Usage Status View the usage status A A page 127 Operation Logs User Log Manage user logs A A page 131 System Log Manage the system log A A page 137 ...

Page 36: ...le disable the scan viewer A page 252 Maintenance Edit e Mail Addresses Edit contacts in the e mail address book A page 189 Edit Fax Num bers Edit contacts in the fax num ber list A page 199 Roller Cleaning Clean the ADF A page 266 ScanTest Perform a scan test A page 261 Consumable Alert Indicate when parts need replacing A page 273 User Log Check user operations A page 259 Top Menu Tab Side Menu ...

Page 37: ...NT The administrator must setup the Send e Mail function for the user to be able to send scanned data as an e mail attachment For details about the required settings refer to 3 1 Required Scanner Function Settings page 28 Loading Docu ments For details refer to 4 1 Loading Documents page 170 Logging in Regu lar User Mode For details refer to 4 3 Logging in Regular User Mode page 177 On the Main Me...

Page 38: ...e Mail screen enter the mail destination For details refer to 4 4 Sending the Scanned Data by e Mail page 180 On the Send e Mail screen press For details refer to 4 4 Sending the Scanned Data by e Mail page 180 On the Scan Viewer screen check the scanned data and press For details refer to 4 10 Editing the Scanned Data in the Scan Viewer page 255 Document is Scanned and e Mailed To check if the e ...

Page 39: ...e required settings refer to 3 1 Required Scanner Function Settings page 28 Loading Docu ments For details refer to 4 1 Loading Documents page 170 Logging in Regu lar User Mode For details refer to 4 3 Logging in Regular User Mode page 177 On the Main Menu screen press For details refer to 4 5 Sending the Scanned Data by Fax page 193 Setting the Scan Options Adjust the scan settings as necessary F...

Page 40: ...e 252 On the Send Fax screen enter the fax destination For details refer to 4 5 Sending the Scanned Data by Fax page 193 On the Send Fax screen press For details refer to 4 5 Sending the Scanned Data by Fax page 193 Document is Scanned and Faxed To check if the fax has been sent successfully refer to 4 11 Checking the User Log page 259 ...

Page 41: ...ettings page 28 Loading Docu ments For details refer to 4 1 Loading Documents page 170 Logging in Regu lar User Mode For details refer to 4 3 Logging in Regular User Mode page 177 On the Main Menu screen press For details refer to 4 6 Printing the Scanned Data page 203 Setting the Scan Options Adjust the scan settings as necessary For details refer to 4 8 Setting the Scan Options page 222 Setting ...

Page 42: ... to 4 6 Printing the Scanned Data page 203 On the Print screen press For details refer to 4 6 Printing the Scanned Data page 203 On the Scan Viewer screen check the scanned data and press For details refer to 4 10 Editing the Scanned Data in the Scan Viewer page 255 Document is Scanned and Printed To check if the document has been printed successfully refer to 4 11 Checking the User Log page 259 ...

Page 43: ...he required settings refer to 3 1 Required Scanner Function Settings page 28 Loading Docu ments For details refer to 4 1 Loading Documents page 170 Logging in Regu lar User Mode For details refer to 4 3 Logging in Regular User Mode page 177 On the Main Menu screen press For details refer to 4 7 Saving the Scanned Data to a Network Folder page 217 Setting the Scan Options Adjust the scan settings a...

Page 44: ...e Scanned Data to a Network Folder page 217 On the Save as screen press For details refer to 4 7 Saving the Scanned Data to a Network Folder page 217 On the Scan Viewer screen check the scanned data and press For details refer to 4 10 Editing the Scanned Data in the Scan Viewer page 255 Document is Scanned and Saved To check if the document has been saved suc cessfully refer to 4 11 Checking the U...

Page 45: ...lling the network scanner admin tool confirm that NET Framework 2 0 is installed If not already installed a message will appear telling you to install NET Framework 2 0 from the Microsoft Web site When installing NET Frame work at least 280MB of additional free disk space is required 2 Confirm that the latest security patch has been applied If the latest patch has not been applied downloading oper...

Page 46: ...P Windows Server 2003 2 SMTP File Server Windows 2000 Server 1 Windows Shared Folder Windows Server 2003 2 Windows Shared Folder Print Server Windows 2000 Server 1 Printer Driver 3 Windows Server 2003 2 Printer Driver 3 WINS Server Windows 2000 Server 1 WINS Windows Server 2003 2 WINS DHCP Server Windows 2000 Server 1 DHCP Windows Server 2003 2 DHCP NTP Server Redhat Enterprise Linux ntp Fax Serve...

Page 47: ...ts from WINS clients register their names and IP addresses and responds to NetBIOS name queries submitted by clients returning the IP address of a queried name if it is listed in the server database In addition when a DNS name resolution fails the query can be transferred to the WINS server DHCP Server The DHCP server automatically assigns an IP address for this scanner and other client PCs NTP Se...

Page 48: ...Fax Server The fax server is used for sending faxes This scanner supports the following fax servers Captaris RightFax Business Server Version 9 3 This fax server can be used to send the scanned data by fax ...

Page 49: ...2 Network Scanner fi 6000NS Operator s Guide 21 Chapter 2 Basic Scanner Operations 2 1 Using the Scanner Buttons 22 2 2 Using the LCD Touch Panel 24 2 3 Using the Keyboard 25 ...

Page 50: ...TION When the scanner is starting up or in standby mode be careful to never hold the startup button down for four seconds as this will cause the scanner to shutdown If this happens saved scanned data may become unusable If the startup button is accidentally held down too long causing the scanner to shutdown temporally detach the AC adaptor to ensure that the power is completely off After turning t...

Page 51: ...ator s Guide 23 Basic Scanner Operations 2 2 1 2 Using the Scan Button When the Scan button on the touch panel is pressed it will start the scan This button has the following names Scan button Scan Send button Scan Print button Scan Save button Scan More button ...

Page 52: ... Administrator Control Screens page 29 or 4 2 Using Touch Panel Screens Regular User page 173 ATTENTION Do not use a pen or other hard object on the LCD touch panel The LCD touch panel may be damaged If the screen is dirty this may cause the LCD touch panel to malfunction Clean the screen if it is visibly dirty For details refer to 5 3 Cleaning the LCD Touch Panel page 272 ...

Page 53: ... button Space Select the button in focus However this cannot be used for the Download Get CSV and Backup buttons Enter Set the contents of the current screen Used instead of the OK button or Login button Change the value of the numerical input for the field in focus Page Up Page Down Scroll up or down the contents on the screen Used instead of the scroll buttons ATTENTION The keyboard cannot be us...

Page 54: ...screen Used instead of the OK button or Login button On Search screens may be used instead of the Find button Esc Return to the previous screen On Main Menu may be used instead of the Logout button Alt F4 Shutdown the scanner Used instead of the Shutdown button on the Login screen Scroll up or down between items Page Up Page Down Scroll up or down the page on the screen ...

Page 55: ...essages page 348 Symbols used in this chapter Administrator operating via the touch panel Administrator operating via the network interface using the fi Network Scanner Admin Tool 3 1 Required Scanner Function Settings 28 3 2 Administrator Control Screens 29 3 3 Administrator Login via the Scanner s Touch Panel 31 3 4 Administrator Login via the Network Interface 34 3 5 Using the System Settings M...

Page 56: ...ee System Settings Screen Calibration page 45 Scanner Name N N N N page 48 Region Timezone A A A A page 53 Date Time A A A A page 55 Standby Mode page 57 Admin Password A A A A page 61 Multifeed Settings page 62 Scanner Adjustment page 66 Network Settings IP Address N N N N page 69 DNS Server A A A A page 72 WINS Server A A A A page 73 NTP Server A A A A page 74 LDAP Server A 1 A 1 A 1 A 1 page 76...

Page 57: ...top menu tabs is selected the related function tabs are displayed on the left side menu Actual icon Shown in manual as Used to Left button Right button Switch between top menu tabs scrolling the top menu as necessary Up button Down button Switch between side menu tabs scrolling the left side menu as necessary List button Display a list of possible selections Logout button Log the current user out ...

Page 58: ...e current screen settings Cancel button Abandon any input to the current screen and keep present settings and or return to the previous screen Actual icon Shown in manual as Used to Screen Field name Login Password Admin Password Current Password New Password Confirm New Password Authentication screen for setting a network folder Password ...

Page 59: ...er jobs are already queued these jobs may not be processed normally In such cases wait for all buffer jobs to be processed before changing any settings If the Cancel button is pressed repeatedly in succession The page can not be displayed message may appear on the screen In this case wait for a few minutes and try again HINT The user name and initial password for the administrator are as follows U...

Page 60: ...ser name Passwords must be between 7 and 127 characters long Alphanumeric characters case sensitive and symbols may be entered HINT The Caps Lock indicator is on if the keyboard s Caps Lock is set The Num Lock indicator is on if the keyboard s Num Lock is set ...

Page 61: ...rator Login via the Scanner s Touch Panel Network Scanner fi 6000NS Operator s Guide 33 Administrator Operations 3 3 Press the Login button If the user name and password are valid the System Settings screen appears ...

Page 62: ...ettings button on the Temporary Internet Files The Settings dialog box appears 3 For Check for newer versions of stored pages select Automatically HINT For details about setting up to manage the scanner via a personal com puter refer to 1 5 1 Administrator Requirements for Login via the Network Interface page 17 HINT The following are required for administrator login via the network interface 3 5 ...

Page 63: ...the Temporary Internet files folder section specify Amount of disk space to use as 63MB or above 5 Press the OK button ATTENTION Different browser versions may require a different set up procedure Do not use a proxy server setting HINT If any updates or service packs are available for Internet Explorer make sure they are applied ...

Page 64: ... IP address can be specified instead of a scanner name for the URL If the IP address is xxx xxx xxx xxx the specified URL is http xxx xxx xxx xxx The Login screen appears 2 Enter a User Name and Password Enter admin for the user name Passwords must be between 7 and 127 characters long Alphanumeric characters case sensitive and symbols may be entered ATTENTION If this tool has already been installe...

Page 65: ...ogin via the Network Interface Network Scanner fi 6000NS Operator s Guide 37 Administrator Operations 3 3 Press the Login button The Download screen appears 4 Press the Download button The File Download dialog box appears ...

Page 66: ...utton The Select Installation Folder window appears HINT If NET Framework 2 0 has not been installed the following message appears Pressing Yes accesses the Microsoft homepage Download and install the NET Framework version 2 0 Redistributable Package After installing the package try again from Step 1 ...

Page 67: ... network scanner admin tool To select a different folder press the Browse button To check the free space available for the currently selected folder press the Disk Cost button ATTENTION Installation will fail if the length of any installation path folder path plus installation file name exceeds 259 characters Select an installation folder that respects this limit ...

Page 68: ...n successfully installed message indicates that the installation has com pleted Press the Close button When the insatllation is completed logout of the scanner and close the Web browser The network scanner admin tool should now be usable Click the Start button select the Programs fi scanner sub menu and then click on the fi Network Scanner Admin Tool ...

Page 69: ... uninstall process is completed but operation of the currently in use network scanner admin tool is not guaranteed ATTENTION If the normal screen display does not appear wait for a few minutes and try again If the problem still occurs contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider If changes are made to settings such as IP address settings when buffer jobs ar...

Page 70: ...scanner 3 Press the Connect button The Login screen appears HINT The user name and initial password for the administrator are as follows User Name admin Password password Only one administrator or user can login to the scanner at any one time Timeout time is 20 minutes fixed The timeout time is extended by a fur ther 20 minutes for the following when a tab on the top menu or left side menu is pres...

Page 71: ...etwork Scanner fi 6000NS Operator s Guide 43 Administrator Operations 3 4 Enter a User Name and Password Enter admin for the user name Passwords must be between 7 and 127 characters long Alphanumeric characters case sensitive and symbols may be entered ...

Page 72: ...44 5 Press the Login button If the user name and password are valid the System Settings screen appears ...

Page 73: ...s should be done when the touch panel responses seem out of alignment with the positions of objects on the LCD screen 1 Select the System Settings tab on the top menu 2 Select the Screen Calibration tab on the left side menu The Screen Calibration screen appears 3 Press the Calibrate Screen button A blank calibration screen appears with a red adjustment mark in the top left cor ner ...

Page 74: ...raight to the post calibration test screen Use the arrow keys to move the to a different calibration point This allows a bad touch to be redone Press the Esc key to stop the calibration process and return to the Screen Calibration screen Press the Enter key to close the error dialog Not normally needed After being touched the will move to the next calibration posi tion Each time it stops touch it ...

Page 75: ... response press the Update button This saves the current calibration data completing the calibration process and returns you to the Screen Calibration screen HINT Press the Cursor on off button to toggle the mouse cursor between its visible and hidden states ATTENTION If the calibration is not performed carefully or the Enter key is pressed before all the calibration points have been touched the f...

Page 76: ...gs tab on the top menu 2 Select the Scanner Name tab on the left side menu The Scanner Name screen appears ATTENTION Do not use a name already being used in the network Name duplication will cause a network connection error For more details about how to deal with such errors refer to C 1 1 Administrator Screen Messages page 329 ...

Page 77: ... 3 3 Enter a Scanner Name Scanner names may be up to 15 characters long Alphanumeric characters case sensitive and hyphens may be entered Initial character may not be a hyphen 4 Press the OK button The restart confirmation screen appears ATTENTION Do not use a name that is already being used in the network ...

Page 78: ...50 5 Press the Now button The system is restarted ...

Page 79: ...can be changed again by entering a new scanner name in the current scanner name field and pressing the OK button Alternatively the scanner can be reverted to its old name i e no change after restart by pressing the OK button with out changing the current scanner name Use the following procedure to restart the scanner after the Later option has been selected 1 Press the Logout button A restart conf...

Page 80: ...ble and turn the scanner off 2 Reboot the scanner with the LAN cable disconnected and enter a non duplicate scanner name 3 Reboot the scanner again 4 Re connect the LAN cable to the scanner The connection will be lost if the scanner name is changed via the network interface To continue with other settings wait a short time for the device to restart then login to the network interface again ...

Page 81: ...tting the Region Timezone 1 Select the System Settings tab on the top menu 2 Select the Region Timezone tab on the left side menu The Region Timezone screen appears 3 Press the List button for the Timezone input field The default timezone is GMT 09 00 Osaka Sapporo Tokyo A list of timezones appears 4 Select a timezone ...

Page 82: ...54 5 Select whether Daylight Savings Time should be on or off This option is not shown for timezones where daylight savings time is not used 6 Press the OK button The Region Timezone is set ...

Page 83: ...perations 3 3 5 4 Setting the Date Time 1 Select the System Settings tab on the top menu 2 Select the Date Time tab on the left side menu The Date Time screen appears with a system date time near to the current date time shown 3 Press the Date Format List button A date format drop down list appears ...

Page 84: ...elected The date time range that may be entered is from January 1st 2001 00 00 00 to December 31st 2037 23 59 59 When entering a one digit number for date and time such as for January prepend 0 and enter 01 in the input field 6 Press the OK button The date and time are set HINT Pressing the Get Time button refreshes the current value of the internal system date time HINT An adjustment that advance...

Page 85: ...ner automatically logs the user out If no operations are performed for the specified Standby after period of time the scanner enters standby mode The touch panel is switched off when the scanner enters standby mode When the startup button is pressed the Login screen will appear 1 Select the System Settings tab on the top menu 2 Press the Down button on the left side menu Scroll the left side menu ...

Page 86: ...58 3 Select the Standby Mode tab on the left side menu The Standby Mode screen appears 4 Press the List button for the Logout after input field A list of Logout after times appears ...

Page 87: ...work Scanner fi 6000NS Operator s Guide 59 Administrator Operations 3 5 Select the desired time before automatic log out The default time is 5min 6 Press the List button for the Standby after input field A list of Standby after times appears ...

Page 88: ...fore standby mode The default time is 15min 8 Press the OK button The scanner is set to first standby and then automatically log out after the specified times ATTENTION The Standby after time must be longer than the Logout after time ...

Page 89: ...assword New Password and Confirm New Password A password may be between 7 and 127 characters long Alphanumeric characters case sen sitive and symbols may be entered ATTENTION Login is not possible without a password therefore manage them carefully If a password has been lost or forgotten contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider HINT The Caps Lock and Nu...

Page 90: ...en scanning documents multifeed detection area may be adjusted to ignore the area excluding the photograph or attachments and prevent mis detections For document requirements for multifeed detection refer to A 5 Multifeed Detection Conditions page 320 1 Select the System Settings tab on the top menu 2 Press the Down button on the left side menu Scroll the left side menu down until the Multifeed Se...

Page 91: ...ifeeds Full Multifeeds will be detected within 35mm 1 4in of the vertical center line of the document Middle Multifeeds will be detected within 1 upper limit and 2 lower limit set a Top Bot tom Multifeeds will be detected from the top of the page to 1 upper limit and from 2 lower limit to the bottom of the page b Center of paper 35mm a 1 2 Up to 510mm Outside of multifeed detection area Center of ...

Page 92: ...64 ATTENTION Multifeed may not be detected for the top and bottom 25mm of a doc ument ...

Page 93: ...s the OK button The document area to be monitored for multifeeds is set ATTENTION Specify a larger value for 1 than for 2 2 can have a maximum value of 510mm If the paper size setting is long page mode but the length of the document is longer than 510mm multifeed cannot be detected by length When Middle is selected if the document is shorter than 1 multi feed will not be detected When Top Bottom i...

Page 94: ... setting changes 1 Select the System Settings tab on the top menu 2 Press the Down button on the left side menu Scroll the left side menu down until the Scanner Adjustment tab appears 3 Select the Scanner Adjustment tab on the left side menu The Scanner Adjustment screen appears ...

Page 95: ...aced relative to the actual documents being scanned the scan offsets can be adjusted 1 On the Scanner Adjustment screen under Front Side Offsets Reverse Side Off sets enter values for the Horizontal Offset and Vertical Offset input fields Offset lengths are measured in units of 0 5mm and may be set to between 4 and 4 2 Press the OK button The offset settings are set ...

Page 96: ...ation can be adjusted 1 On the Scanner Adjustment screen enter the value for the Length Magnification input field This changes the length magnification correction value of the vertical scan Using the fac tory default setting as a starting point the length of the scan can be magnified or reduced to between 3 1 and 3 1 2 Press the OK button The length magnification setting is set ...

Page 97: ...r to connect the scanner to a network 1 Select the Network Settings tab on the top menu 2 Select the IP Address tab on the left side menu The DHCP or IP address setting screen appears ATTENTION Do not use an IP address that already exists in the network IP address duplication will cause a network connection error For more details about how to deal with such errors refer to C 1 1 Administrator Scre...

Page 98: ...done automatically by pressing the DHCP On button By default this is set as On The IP address may also be set manually by pressing the DHCP Off button and entering the following numerical addresses IP Address Subnet Mask Default Gateway 4 Press the OK button The information entered is set ...

Page 99: ...isconnected and enter a nonduplicate IP address 3 Re connect the LAN cable to the scanner When DHCP is set to On the following settings are assigned by the DHCP IP Address Subnet Mask Default Gateway DNS Server WINS Server Even if DNS or WINS server is set priority is given to the scanner set tings over the DHCP settings The connection will be lost if the scanner s IP address is changed via the ne...

Page 100: ...etwork Settings tab on the top menu 2 Select the DNS Server tab on the left side menu The DNS Server screen appears 3 Enter the following numerical addresses Primary DNS Secondary DNS If a DNS server setting is not required enter 0 0 0 0 4 Press the OK button The information entered is set ...

Page 101: ...ary WINS and secondary WINS can be set 1 Select the Network Settings tab on the top menu 2 Select the WINS Server tab on the left side menu The WINS Server screen appears 3 Enter the following numerical addresses Primary WINS Secondary WINS If a WINS server setting is not required enter 0 0 0 0 4 Press the OK button The information entered is set ...

Page 102: ...74 3 6 4 Setting the NTP Server 1 Select the Network Settings tab on the top menu 2 Select the NTP Server tab on the left side menu The NTP Server screen appears ...

Page 103: ...al IP address If the NTP server setting is not required enter 0 0 0 0 5 Press the Sync Time button The result of the time synchronization for the specified NTP server is shown If no error message appears the NTP server setting is valid If an error message appears refer to C 1 1 Administrator Screen Messages page 329 6 Press the OK button on the confirmation message screen 7 Press the OK button The...

Page 104: ...Down button on the left side menu Scroll the left side menu down until the LDAP Server tab appears 3 Select the LDAP Server tab on the left side menu The LDAP Server screen appears 4 Press the On button When the Off button is pressed the LDAP server will not be used and no settings can be entered Press the OK button to confirm the LDAP server Off setting ...

Page 105: ... server name or IP address Both the Server Name and IP Address buttons cannot be selected at the same time 6 Enter the LDAP server name or IP address selected in Step 5 If the Server Name button is selected Enter a FQDN or server name in the input field This may be up to 255 characters long If the IP Address button is selected Enter a numerical IP address ...

Page 106: ...ntries will be searched for This may be up to 255 characters long The following examples are of LDAP search bases for domain name example com The italic text represents variable character strings example com CN Users OU department OU section A OU section B Administrator User A User B User C User D User E LDAP Tree Example Example 3 Example 2 Example 1 Example 4 ...

Page 107: ...perations 3 Example 1 When searching for administrator user A user B CN Users DC example DC com For LDAP server Active Directory configuration is as follows Example 2 When searching for user C user D user E OU department DC example DC com For LDAP server Active Directory configuration is as follows ...

Page 108: ...n A OU department DC example DC com For LDAP server Active Directory configuration is as follows Example 4 When searching for all users DC example DC com 8 Press the List button for the Maximum Results input field A list of number of maximum results appears ...

Page 109: ...de 81 Administrator Operations 3 9 Select the maximum number of results for LDAP List searches The default maximum is 1000 The selected Maximum Results value is displayed 10 Press the List button for the Search Timeout input field A list of LDAP List search timeout times appears ...

Page 110: ...82 11 Select the LDAP List search timeout delay The default time is 60sec The selected Search Timeout value is displayed 12 Press the OK button The LDAP server is set ...

Page 111: ...Operations 3 3 6 6 Setting the e Mail Server SMTP Server 1 Select the Network Settings tab on the top menu 2 Press the Down button on the left side menu Scroll the left side menu down until the SMTP Server tab appears 3 Select the SMTP Server tab on the left side menu The SMTP Server screen appears ...

Page 112: ...on is selected Enter a FQDN or server name in the input field This may be up to 255 characters long If the SMTP server setting is not required leave the field blank If the IP Address button is selected Enter a numerical IP address If the SMTP server setting is not required enter 0 0 0 0 6 Set the Maximum Attachment Size for e mails This may be between one and ten MB The default size is 1MB 7 Press...

Page 113: ...istrator Operations 3 3 6 7 Setting the Fax Server 1 Select the Network Settings tab on the top menu 2 Press the Down button on the left side menu Scroll the left side menu down until the Fax Server tab appears 3 Select the Fax Server tab on the left side menu The Fax Server screen appears ...

Page 114: ...s set XXXXXXX Comprised of alphanumerics hyphens periods and under scores _ IP_address Comprised of numbers separated by periods IP addresses within the following ranges may be used 1 0 0 1 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 223 255 255 254 Host_name Comprised of alphanumerics and hyphens only Initial character may not be a hyphen Domain_name Name elements comprised of alphanumeri...

Page 115: ...t menu on the print server select Control Panel Printers and Faxes The Printers and Faxes window appears 2 Right click on a printer and select Properties Printer properties appear 3 Press the Additional Drivers button in the Sharing tab The Additional Drivers window appears ATTENTION Be sure to read the printer manual beforehand for information about setting a printer adding a network printer and ...

Page 116: ...sion Windows XP When the Installed status is Yes the driver has been installed and the printer can be used as a network printer Press the Cancel button When the Installed status is No select version Windows XP and press the OK but ton The Windows XP compatible driver is installed ...

Page 117: ...er 1 From the Start menu on the print server select Control Panel Printers and Faxes The Printers and Faxes window appears 2 Right click on a printer and select Properties The printer properties window appears 3 Press the Printing Defaults button in the Advanced tab The printing defaults window is displayed 4 Change the settings and press the OK button The printer properties are set ...

Page 118: ... the Start menu on the print server select Control Panel Printers and Faxes The Printers and Faxes window appears 2 Double click the Add Printer The Add Printer Wizard window appears 3 Follow prompts on the wizard window until the Use Existing Driver win dow appears 4 Select Keep existing driver recommended and press the Next button 5 Follow the prompts on the wizard window until the Printer Shari...

Page 119: ...added on the Printers and Faxes window 7 Right click the added printer and select Properties The printer properties window appears 8 Press the Printing Defaults button on the Advanced tab The printing defaults window appears 9 Select Color on the Paper Quality tab and press the OK button Printing is set to Color After this if the printer set for color printing on the print server is added to the s...

Page 120: ... down until the Network Printer tab appears 3 Select the Network Printer tab on the left side menu The Network Printer screen appears ATTENTION If a printer connected to different print servers is to be registered as a network printer multiple times the software level of the driver should be the same on each print server If the software level of the printer driver differs printing errors may occur...

Page 121: ...3 6 Using the Network Settings Menus Network Scanner fi 6000NS Operator s Guide 93 Administrator Operations 3 4 Press the Add button The screen for adding a network printer is displayed ...

Page 122: ...r names are displayed under the selected domain 1 Enter a User Name This may be up to 256 characters long 2 Enter a Password This may be up to 256 characters long 3 Press the OK button When the user name and password are valid or if login is not required the network tree expands and computer names are displayed under the selected domain ...

Page 123: ...displayed under the selected domain 1 Enter a User Name This may be up to 256 characters long 2 Enter a Password This may be up to 256 characters long 3 Press the OK button When the user name and password is valid or if login is not required the network tree expands and network printers are displayed under the selected computer name 7 Select a network printer 8 Press the Select button ATTENTION A ...

Page 124: ... or Network Path can be directly entered Printer Alias or Network Path may be up to 255 characters long and cannot be used for a printer alias The following characters cannot be set for a network path Set the network path in the following format Domain_name Computer_name Printer_alias For the Domain_name specify the NetBIOS domain name or the workgroup name that the network printer belongs to For ...

Page 125: ...fy the DNS suffix to be appended to the name of this computer when completing its FQDN Example example com 5 After these changes are applied restart the computer When pressing the Add button without entering a Printer Alias the printer alias will be the same as the network printer Pressing the Network Tree button returns to the network tree selection screen ...

Page 126: ...the top menu 2 Press the Down button on the left side menu Scroll the left side menu down until the Network Printer tab appears 3 Select the Network Printer tab on the left side menu The Network Printer screen appears 4 Select the network printer that is to be renamed ...

Page 127: ...Administrator Operations 3 5 Press the Rename button The screen for renaming a network printer is displayed 6 Enter a new printer alias This may be up to 80 characters long The folder alias may not contain backslashes Trailing spaces are truncated so a spaces only alias is not allowed ...

Page 128: ...100 7 Press the OK button The network printer is renamed ...

Page 129: ...inter 1 Select the Network Settings tab on the top menu 2 Press the Down button on the left side menu Scroll the left side menu down until the Network Printer tab appears 3 Select the Network Printer tab on the left side menu The Network Printer screen appears 4 Select the network printer that is to be removed from the printer list ...

Page 130: ...s to be removed are correct and press the Yes button The selected network printer is removed from the network printers list ATTENTION If removing a network printer is attempted while the network is not connected the Deleting status on the screen be stopped Before removing a network printer check that the network is functioning nor mally ...

Page 131: ...inter Details 1 Select the Network Settings tab on the top menu 2 Press the Down button on the left side menu Scroll the left side menu down until the Network Printer tab appears 3 Select the Network Printer tab on the left side menu The Network Printer screen appears 4 Select the desired network printer from the printer list ...

Page 132: ...104 5 Press the Details button The information for the selected network printer is displayed ...

Page 133: ...s for removing the edge of the scanned data This setting applies to all printers 1 Select the Network Settings tab on the top menu 2 Press the Down button on the left side menu Scroll the left side menu down until the Network Printer tab appears 3 Select the Network Printer tab on the left side menu The Network Printer screen appears 4 Press the Margin Removal button The margin removal screen appe...

Page 134: ...equired enter 0 mm 6 Press the OK button The width to be removed from the edges of the scanned data is set ATTENTION When this setting is enabled and 600dpi resolution is selected scanning may take a long time than usual Scanned Data Print Sheet Scanned Data Print Sheet No Margin Removal Margin Removal Edge of Scanned Data Margin Removal Frame of Scanned Data ...

Page 135: ...work folder is registered as a network path If the network folder is on a Windows file server and the length of the full Windows path including the file name exceeds 259 characters the scan data will not be saved Before registering a Windows network folder check that the length of the full file path name is not likely to exceed 259 characters If the selected folder was created using a language for...

Page 136: ...108 3 Select the Network Folder tab on the left side menu The Network Folder screen appears 4 Press the Add button The screen for adding a network folder is displayed ...

Page 137: ...n is not required the network tree expands and computer names are displayed under the selected domain 1 Enter a User Name This may be up to 256 characters long 2 Enter a Password This may be up to 256 characters long 3 Press the OK button When the user name and password are valid or if login is not required the network tree expands and computer names are displayed under the selected domain ...

Page 138: ...d This may be up to 256 characters long 3 Press the OK button When the user name and password is valid or if login is not required the network tree expands and network folders are displayed under the selected computer name 7 Select a network folder The selected folder will be opened to show any sub folders which themselves may be selected in turn up to seven levels deep including the parent domain...

Page 139: ...er items However screen response may slow down when the num ber of items exceed 150 Close unneeded items On the network folder selection screen when the Network Path button is pressed a Folder Alias or Network Path can be directly entered Folder Alias or Network Path may be up to 255 characters long and cannot be used as a folder alias The following characters cannot be set as a network path Set t...

Page 140: ...n the top menu 2 Press the Down button on the left side menu Scroll the left side menu down until the Network Folder tab appears 3 Select the Network Folder tab on the left side menu The Network Folder screen appears 4 Select the network folder that is to be renamed ...

Page 141: ...13 Administrator Operations 3 5 Press the Rename button The screen for renaming a network folder is displayed 6 Enter a folder alias This may be up to 80 characters long The folder alias may not contain backslashes Trailing spaces are truncated so a spaces only alias is not allowed ...

Page 142: ...114 7 Press the OK button The network folder is renamed ...

Page 143: ... Folder 1 Select the Network Settings tab on the top menu 2 Press the Down button on the left side menu Scroll the left side menu down until the Network Folder tab appears 3 Select the Network Folder tab on the left side menu The Network Folder screen appears 4 Select the network folder that is to be removed from the folder list ...

Page 144: ...on The screen for removing a network folder is displayed 6 Confirm the details of the network folder that is to be removed are correct and press the Yes button The selected network folder is removed from the network folders list ...

Page 145: ...work Folder Details 1 Select the Network Settings tab on the top menu 2 Press the Down button on the left side menu Scroll the left side menu down until the Network Folder tab appears 3 Select the Network Folder tab on the left side menu The Network Folder screen appears 4 Select the desired network folder from the folder list ...

Page 146: ...118 5 Press the Details button The information for the selected network folder is displayed ...

Page 147: ...r refer to 3 6 6 Setting the e Mail Server SMTP Server page 83 When the destination for alert notification is set alert notification messages will be sent to the reg istered e mail address in the following title Network Scanner Scanner Name xxxx Alert Notification message For more details refer to C 1 3 Alert Monitor System Log Messages page 350 1 Select the Network Settings tab on the top menu 2 ...

Page 148: ...tton The destination for alert notifications is set XXXXXXX Comprised of alphanumerics hyphens periods and under scores _ IP_address Comprised of numbers separated by periods IP addresses within the following ranges may be used 1 0 0 1 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 223 255 255 254 Host_name Comprised of alphanumerics and hyphens only Initial character may not be a hyphen Doma...

Page 149: ...cking the Network Connection with a Ping Test The network connection can be checked using a ping test 1 Select the Network Settings tab on the top menu 2 Press the Down button on the left side menu Scroll the left side menu down until the Ping tab appears 3 Select the Ping tab on the left side menu The Ping screen appears ...

Page 150: ...ns cannot be selected at the same time 5 Enter the target server name or IP addresses selected in Step 4 If the Server Name button is selected Enter a Fully Qualified Domain Name FQDN or server name in the input field This may be up to 255 characters long If the IP Address button is selected Enter a numerical IP address ...

Page 151: ...Scanner fi 6000NS Operator s Guide 123 Administrator Operations 3 6 Press the Ping button A ping test is performed and the results are displayed For more details about the result refer to Checking basic network operation with a Ping test page 290 ...

Page 152: ...tings The following information is shown MAC Address IP Address Subnet Mask Default Gateway DNS Server IP Address WINS Server IP Address 1 Select the Network Settings tab on the top menu 2 Press the Down button on the left side menu Scroll the left side menu down until the Network Status tab appears 3 Select the Network Status tab on the left side menu The Network Status screen shows the status of...

Page 153: ...the scanner with the LAN cable disconnected and enter a nonduplicate IP address 3 Re connect the LAN cable to the scanner If the DHCP server cannot be reached when DHCP is set to On the IP Address is set to 169 254 XXX YYY where XXX and YYY are arbitrary values between 0 and 255 If the status of the network connection is correct but the network is not communicating properly change the Link Speed D...

Page 154: ... system status information is displayed The following system status information is available Info Details System Version Shows the current scanner system version number Scanner Version Shows the current scanner firmware version number Date of Registration Shows the date on which the scanner was first used Cumulative On Time Shows the total elapsed usage time of the scanner ...

Page 155: ...f documents that have been scanned and the status of the scanner s consumable parts pad assembly or pick roller can be viewed For details on consumable replacement refer to 5 5 Replacing Parts page 273 Viewing the Status of Consumable Parts 1 Select the Device Status tab on the top menu 2 Select the Usage Status tab on the left side menu The Usage Status screen appears ...

Page 156: ...ts No action required Orange Total throughput 45 000 to 49 999 sheets Pad assembly needs to be replaced soon Obtain a replacement part Red Total throughput Over 50 000 sheets Pad assembly has passed its rated lifetime and needs to be replaced Pick Roller Green Total throughput 0 to 94 999 sheets No action required Orange Total throughput 95 000 to 99 999 sheets Pick roller needs to be replaced soo...

Page 157: ... counter can be reset to return the part status to normal For more details about replacing consumable parts refer to 5 5 Replacing Parts page 273 1 Select the Device Status tab on the top menu 2 Select the Usage Status tab on the left side menu The Usage Status screen appears 3 Press the Clear button for the part replaced The counter reset confirmation screen appears ...

Page 158: ...130 4 Press the Yes button The counter value is reset to 0 and the Status field turns green again ...

Page 159: ...n Timezone or Date Time settings are changed the order of the log entries will not be changed 1 Select the Operation Logs tab on the top menu 2 Select the User Log tab on the left side menu The User Log screen appears ATTENTION User logs may contain private information such as e mail addresses or fax numbers so care should be taken when managing such data If a log file error is detected during sys...

Page 160: ...t the log you wish to view The details of the selected log are displayed Pressing the OK button returns to the User Log screen HINT On the User Log screen pressing the Refresh button updates the infor mation shown ...

Page 161: ...rrently processing a scan operation OK Operation completed successfully Error Operation failed to complete successfully Code xxxxxxxx Shows a code for each operation If a response is required refer to Appendix C Operation Messages page 327 Operation e Mail The scanned data is sent as an e mail attachment Fax The scanned data is sent as a fax Print The scanned data is sent to the print server and t...

Page 162: ...n downloaded to a computer the file will contain CSV format data The file is saved in the fol lowing form Date Time User Result Code Operation Pages Description 1 Select the Operation Logs tab on the top menu 2 Select the User Log tab on the left side menu The User Log screen appears 3 Press the Download button The File Download dialog box appears ...

Page 163: ...Enter a file name The file will contain CSV format data 6 Press the Save button A file containing CSV format data is saved HINT The size of the user log file is displayed in the File Download screen Make sure there is enough free space on the disk where it is to be saved and press the Save button If there is not enough free disk space an incomplete file may be saved ...

Page 164: ...peration Logs tab on the top menu 2 Select the User Log tab on the left side menu The User Log screen appears 3 Press the Clear All button The clear all confirmation screen appears 4 Press the Yes button All the user operation logs are cleared ...

Page 165: ... Region Timezone or Date Time settings are changed the order of the log entries will not be changed 1 Select the Operation Logs tab on the top menu 2 Select the System Log tab on the left side menu The System Log screen appears ATTENTION System log may contain private information such as e mail addresses or fax numbers so care should be taken when managing such data If a log file error is detected...

Page 166: ...Shows the system log time record Type Information Shows information about the system No action required Error Shows the system error The same information will be sent to the e mail address set in 3 6 10 Setting the Destination for Alert Notifica tions page 119 To deal with errors refer to C 1 3 Alert Monitor System Log Messages page 350 Warning Shows the system warning The same information will be...

Page 167: ...fault file name is SystemLog csv When downloaded to a computer the file will contain CSV format data The file is saved in the fol lowing form Date Time Type Message 1 Select the Operation Logs tab on the top menu 2 Select the System Log tab on the left side menu The System Log screen appears 3 Press the Download button The File Download dialog box appears ...

Page 168: ...ta 6 Press the Save button A file containing CSV format data is saved HINT The size of the user log file is displayed in the File Download screen Make sure there is enough free space on the disk where it is to be saved and press the Save button If there is not enough free disk space an incomplete file may be saved ...

Page 169: ...trator Operations 3 Clearing the System Log 1 Select the Operation Logs tab on the top menu 2 Select the System Log tab on the left side menu The System Log screen appears 3 Press the Clear All button The clear all confirmation screen appears 4 Press the Yes button The system log is cleared ...

Page 170: ...er data store containing users A001 to A100 is cleared 4 960 new users A001 to A050 and B001 to B910 login ATTENTION Once 1 000 user names have been used to login new user logins are no longer possible until the entire user data store is cleared Refer to Backing up the User Data Store page 144 and Clearing the User Data Store page 150 for details It is recommended that the user data store be backe...

Page 171: ... be added to the user data store However 960 existing users 50 new users 1010 users As the number of users would exceed the 1 000 user limit the Step 2 user data store con taining users A001 to A100 is not restored The user data store contents are organized as follows ATTENTION The user data store may contain private information such as e mail addresses or fax numbers so care should be taken when ...

Page 172: ...ed up regularly The default file name is restored_data 1 Select the Maintenance tab on the top menu 2 Select the User Data Store tab on the left side menu The User Data Store screen appears 3 Press the Backup button The File Download dialog box appears HINT User logs cannot be backed up ...

Page 173: ...ox appears 5 Enter a file name Use of a name that includes the scanner name and backup date is recommended HINT The size of the user log file is displayed in the File Download screen Make sure there is enough free space on the disk where it is to be saved and press the Save button If there is not enough free disk space an incomplete file may be saved ...

Page 174: ...f the user data store is saved ATTENTION Do not change the contents of data store backup files If changed the file may no longer be used as a backup Trying to restore from a changed user data store backup file may render the scanner inoper able ...

Page 175: ...s fax number list and scan settings to the time the backup was taken During user data store restoration do not press and hold down the startup button for longer than four seconds as it may cause the scanner to func tion abnormally A version 01 01 01 0030 backup file cannot be used to recreate the user data store in a version 01 01 01 0025 or version 01 01 01 0026 system Attempting to perform this ...

Page 176: ...ore backup file Press the Browse button to select a file 4 Press the Restore button An OK to overwrite confirmation message appears 5 Press the Yes button After the user data store is restored a restore completion message appears ...

Page 177: ...3 9 Using the Maintenance Menus Network Scanner fi 6000NS Operator s Guide 149 Administrator Operations 3 6 Press the OK button ...

Page 178: ...r scanner My List e Mail Address Books one per user Scan Settings for each user User Logs for each user 1 Select the Maintenance tab on the top menu 2 Select the User Data Store tab on the left side menu The User Data Store screen appears 3 Press the Clear button The clear confirmation screen appears ATTENTION Clearing the user data store cannot be undone ...

Page 179: ...3 9 Using the Maintenance Menus Network Scanner fi 6000NS Operator s Guide 151 Administrator Operations 3 4 Press the Yes button The user data store is cleared ...

Page 180: ... format may be viewed by using spreadsheet software CSV system settings files are of the following format Function_name Option_name Value The default file name is Configuration_download csv 1 Select the Maintenance tab on the top menu 2 Select the System Settings File tab on the left side menu The System Settings File screen appears 3 Press the Get CSV button The File Download dialog box appears A...

Page 181: ...ify where it should be saved The file will contain CSV format data 6 Press the Save button The system settings for the scanner are downloaded HINT The size of the user log file is displayed in the File Download screen Make sure there is enough free space on the disk where it is to be saved and press the Save button If there is not enough free disk space an incomplete file may be saved ...

Page 182: ...ed to restore system settings Backup should be performed regularly The default file name is SystemSettingsFile 1 Select the Maintenance tab on the top menu 2 Select the System Settings File tab on the left side menu The System Settings File screen appears 3 Press the Backup button The File Download dialog box appears ...

Page 183: ...e Save button The system settings are backed up HINT The size of the user log file is displayed in the File Download screen Make sure there is enough free space on the disk where it is to be saved and press the Save button If there is not enough free disk space an incomplete file may be saved ATTENTION Do not change the contents of system settings backup files If changed the file may no longer be ...

Page 184: ...en appears 3 Enter a backup file to restore from Press the Browse button to select a file ATTENTION A version 01 01 01 0030 backup file cannot be used to recreate the system settings in a version 01 01 01 0025 or version 01 01 01 0026 system Attempting to perform this particular system settings restoral operation will cause an error message to appear To restore the system settings from a version 0...

Page 185: ...e Restore button A confirmation message appears 5 Press the Yes button After factory default settings have been restored the scanner is restarted ATTENTION During system settings restoration do not press and hold down the startup button for longer than four seconds as it may cause the scan ner to function abnormally ...

Page 186: ... As the network interface connection to the scanner requires the IP address or scanner name if this is changed by the restoration of the sys tem settings i e if the backed up IP address or scanner name is different to the pre restoration IP address or scanner name the new IP address or scanner name will be needed If not known the current state of these set tings can always be checked by physically...

Page 187: ... s Guide 159 Administrator Operations 3 Resetting Factory Defaults 1 Select the Maintenance tab on the top menu 2 Select the System Settings File tab on the left side menu The System Settings File screen appears 3 Press the Reset button A confirmation message appears ...

Page 188: ...started ATTENTION During factory defaults reset do not press and hold down the startup button for longer than four seconds as it may cause the scanner to function abnormally HINT After the factory default settings are restored the scanner name IP address and other settings will need to be set again as described in Using the System Settings Menus page 45 ...

Page 189: ...tions 3 3 9 3 Updating the Scanner s System Software The scanner system can be updated as follows 1 Select the Maintenance tab on the top menu 2 Select the System Update tab on the left side menu The System Update screen appears 3 Select a system update file Press the Browse button to select a file ...

Page 190: ...ss the Upload button The version of the system update contained in the selected file is displayed 5 Press the OK button The system update process is started After the system has updated the scanner is restarted ...

Page 191: ...date do not press and hold down the startup button for longer than four seconds as it may cause the scanner to function abnormally HINT The network interface connection will be lost when the scanner is restarted to complete the system update To continue with other set tings wait a short time for the device to restart then login to the net work interface again ...

Page 192: ...Increasing the value of the output level increases the detail of information collected but slows down processing Set the level requested by your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider 4 Press the Set button The information output level is set ATTENTION If the Information Output Level is set to 5 the output data may contain private user information such as e mail a...

Page 193: ...ing up or using the scanner technical support information can be collected to help determine the cause of the problem The information obtained should be sent to your FUJITSU scanner dealer along with the scanner when given for repair 1 Select the Maintenance tab on the top menu 2 Select the Technical Support tab on the left side menu The Technical Support screen appears ...

Page 194: ...e button The Save As dialog box appears HINT The size of the user log file is displayed in the File Download screen Make sure there is enough free space on the disk where it is to be saved and press the Save button If there is not enough free disk space an incomplete file may be saved ...

Page 195: ...the Maintenance Menus Network Scanner fi 6000NS Operator s Guide 167 Administrator Operations 3 5 Name the file and specify where it should be saved 6 Press the Save button The technical information is downloaded ...

Page 196: ...168 ...

Page 197: ...ppear while performing operations described in this chapter For more details about these messages and actions to take refer to C 2 Regular User Messages page 354 4 1 Loading Documents 170 4 2 Using Touch Panel Screens Regular User 173 4 3 Logging in Regular User Mode 177 4 4 Sending the Scanned Data by e Mail 180 4 5 Sending the Scanned Data by Fax 193 4 6 Printing the Scanned Data 203 4 7 Saving ...

Page 198: ... 318 2 Fan the documents 1 Lightly grip the ends of the document stack in both hands and flex it back and forth two or three times 2 Rotate the documents 90 degrees and fan again 3 Align the edges of the document sheets 3 Load the documents into the ADF paper chute 1 Extend the ADF paper chute and adjust the side guides to hold the documents ...

Page 199: ...n If only one side is to be scanned it should face down in the ADF paper chute 3 Adjust the side guides to the width of the documents Move the side guides so that they touch both sides of the documents If there is any space between the side guides and the edges of documents the scanned data may be skewed R e v e rs e S id e ...

Page 200: ...It can be pulled out and adjusted to the size of the document being scanned 1 Pull out before scanning 2 The extension flap of output tray may also be flipped up as shown in the figure below Small documents may be retrieved by flipping up the keyboard after scan ning has completed ...

Page 201: ...hown in manual as Used to Up button Down button Scroll up or down between items OK button Set the contents of the current screen Cancel button Cancel the contents of the current screen or return to the previous screen Caps Lock indicator Indicate that the Caps Lock key has been set on the keyboard Num Lock indicator Indicate that the Num Lock key has been set on the keyboard ATTENTION If the Logou...

Page 202: ...to Maintenance but ton Access the Maintenance screen For details refer to 4 12 Maintenance page 261 Consumable Alert button Access the Consumable Alert screen The color of the button changes to orange or red to indicate a consumable replace ment is pending Blue Normal Orange Parts need to be replaced soon Contact a system administrator Red Parts need to be replaced now Replace the necessary part F...

Page 203: ...n For details refer to 4 4 Sending the Scanned Data by e Mail page 180 Fax button Access the Send Fax screen For details refer to 4 5 Sending the Scanned Data by Fax page 193 Print button Access the Print screen For details refer to 4 6 Printing the Scanned Data page 203 Save button Access the Save File screen For details refer to 4 7 Saving the Scanned Data to a Network Folder page 217 Logout but...

Page 204: ...2 3 Input Fields and Entering Characters Only passwords for the following fields are case sensitive Screen Field name Login Password PDF Password Password Confirm Password File Server Authentication Password ...

Page 205: ... the user login Note that the authenticated user info is also used when saving scans to a network folder 1 Push the startup button The Login screen appears User Name Authentication Target Contains a Active Directory user login name userPrincipalName Does not contain a Windows 2000 Server user login name sAMAccountName HINT When using the scanner without an LDAP server enter the following user name...

Page 206: ...se sensitive and some symbols allowed They may not start with a or and the following symbols may never be used Passwords may be up to 256 characters long and all alphanumerics case sensitive and symbols are allowed HINT The Caps Lock indicator is on if the keyboard s Caps Lock is set The Num Lock indicator is on if the keyboard s Num Lock is set ...

Page 207: ...4 3 Logging in Regular User Mode Network Scanner fi 6000NS Operator s Guide 179 Regular User Operations 4 3 Press the Login button If the user name and password are valid the Main Menu screen appears ...

Page 208: ...o 4 8 Setting the Scan Options page 222 XXXXXXX Comprised of alphanumerics hyphens periods and under scores _ IP_address Comprised of numbers separated by periods IP addresses within the following ranges may be used 1 0 0 1 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 223 255 255 254 Host_name Comprised of alphanumerics and hyphens only Initial character may not be a hyphen Domain_name Name...

Page 209: ...AP server is not being used or if no e mail address for the authenticated user has be registered in the LDAP server In this case directly enter the sender s e mail address using the keyboard e Mail addresses may be up to 255 characters long Alphanumeric characters and the follow ing symbols can be used _ However _ can only be used before Refer to Step 2 for complete details 5 Enter an e mail title...

Page 210: ...nned Data in the Scan Viewer page 255 8 Check the scanned data For more details about the Scan Viewer screen refer to 4 10 Editing the Scanned Data in the Scan Viewer page 255 HINT If a long word that cannot fit on one line is used the word will be automati cally alterted HINT Scan Viewer is initially On When the Scan Send button is pressed when Scan Viewer is Off after the last page has been disp...

Page 211: ...change this setting contact the administrator For more details about this setting refer to 3 6 6 Setting the e Mail Server SMTP Server page 83 For photos and images a high compression level can be used to create a smaller file For more details refer to 4 8 8 Compression page 241 If the file format is JPEG or TIFF a file will be attached for each page in the scan If the number of pages is over ten ...

Page 212: ...ist is Anywhere For LDAP List searches choose from Head Anywhere and Tail search methods The following explains how to select an e mail address using the LDAP List The LDAP list is an e mail address book which uses data stored on the LDAP server If the LDAP server is not used the LDAP List tab is not shown 1 On the Send e Mail screen press the button to the right of the e mail address field The e ...

Page 213: ...on setting By default Head abc is set The screen returns the e Mail Address Book LDAP list The selected position is dis played to the right of the Search Position button Search Position Search Method Example Target Search Result Head abc The LDAP e mail address book is searched for entries which start with the character string entered in Search Target abc abc abc1 abcd Anywhere abc The LDAP e mail...

Page 214: ...ultiple e mail addresses from the e Mail Address Book it must be opened again each time an address is to be added When multiple e mail addresses are entered using the e mail address book a is auto matically entered in between each address Up to 30 e mail addresses can be entered at one time HINT Press the Enter key to shift focus between search results The number of LDAP search results displayed c...

Page 215: ...d in the e mail address book Once 1 000 contacts have been entered no more can be added 1 Open the e Mail Address Book screen To access the e Mail Address Book screen on the Send e Mail screen press the button to the right of an e mail address field Or on the Main Menu screen press the Maintenance button then on the Maintenance screen press the Edit e Mail Address button For details refer to 4 12 ...

Page 216: ...XXXX Comprised of alphanumerics hyphens periods and under scores _ IP_address Comprised of numbers separated by periods IP addresses within the following ranges may be used 1 0 0 1 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 223 255 255 254 Host_name Comprised of alphanumerics and hyphens only Initial character may not be a hyphen Domain_name Name elements comprised of alphanumerics and hy...

Page 217: ...be edited 1 Open the e Mail Address Book screen To access the e Mail Address Book screen on the Send e Mail screen press the button to the right of an e mail address field Or on the Main Menu screen press the Maintenance button then on the Maintenance screen press the Edit e Mail Address button For details refer to 4 12 Maintenance page 261 2 Select the My List tab 3 Select the contact that is to ...

Page 218: ...XXXXXX Comprised of alphanumerics hyphens periods and under scores _ IP_address Comprised of numbers separated by periods IP addresses within the following ranges may be used 1 0 0 1 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 223 255 255 254 Host_name Comprised of alphanumerics and hyphens only Initial character may not be a hyphen Domain_name Name elements comprised of alphanumerics and ...

Page 219: ...Open the e Mail Address Book screen To access the e Mail Address Book screen on the Send e Mail screen press the button to the right of an e mail address field Or on the Main Menu screen press the Maintenance button then on the Maintenance screen press the Edit e Mail Address button For details refer to 4 12 Maintenance page 261 2 Select the My List tab 3 Select the name of the contact address tha...

Page 220: ...192 5 Check the contact that is set to be deleted is the correct one and press the OK but ton The contact is deleted from the e mail address book ...

Page 221: ... the Recipient Fax No field without using Recipient fax numbers may be up to 64 digits long Numbers and the following symbols can also be used HINT The scan information can be changed by pressing the Scan Settings but ton For more details refer to 4 8 Setting the Scan Options page 222 HINT Recipient fax numbers can be selected directly from the fax number list For details refer to 4 5 1 Selecting ...

Page 222: ...cs hyphens periods and under scores _ IP_address Comprised of numbers separated by periods IP addresses within the following ranges may be used 1 0 0 1 126 255 255 254 128 0 0 1 191 255 255 254 192 0 0 1 223 255 255 254 Host_name Comprised of alphanumerics and hyphens only Initial character may not be a hyphen Domain_name Name elements comprised of alphanumerics and hyphens are separated by period...

Page 223: ... All processes queued so far are performed at the same time and are referred to as buffer jobs A maximum of ten jobs may be buffered HINT Scan Viewer is initially Off When the Scan button is pressed when Scan Viewer is On each page is briefly shown on the screen as it is scanned When the scan has completed the Scan Viewer screen opens For more details about Scan Viewer refer to 4 9 Enabling Disabl...

Page 224: ...n displays the search results by recipient first names in alpha betical order 3 Enter a search string Contacts can be searched for individually or all at the same time A search string may be up to 256 characters long Wild card characters cannot be used the actual characters will be searched for 4 Press the Find button The search results are displayed on the right side Five results are displayed at...

Page 225: ...t to the Fax Number List A maximum of 1 000 contacts can be stored in the fax number list Fax contact numbers added to the list are accessible to all users 1 Open the Fax Number List screen To access the Fax Number List screen on the Send Fax screen press Or on the Main Menu screen press the Maintenance button then on the Maintenance screen press the Edit Fax Numbers button For details refer to 4 ...

Page 226: ...ax contact details Recipients may be up to 64 characters long Fax numbers may be up to 64 digits long Numbers and the following symbols can also be used 4 Press the OK button The contact is added to the fax number list ...

Page 227: ...e accessible to all users 1 Open the Fax Number List screen To access the Fax Number List screen on the Send Fax screen press Or on the Main Menu screen press the Maintenance button then on the Maintenance screen press the Edit Fax Numbers button For details refer to 4 12 Maintenance page 261 2 Select the fax contact that is to be edited 3 Press the Edit button The Edit Fax Number screen appears ...

Page 228: ...ontact information Recipients may be up to 64 characters long Fax numbers may be up to 64 digits long Numbers and the following symbols can also be used 5 Press the OK button The edited fax number list contact is saved ...

Page 229: ...r accessible to any user 1 Open the Fax Number List screen To access the Fax Number List screen on the Send Fax screen press Or on the Main Menu screen press the Maintenance button then on the Maintenance screen press the Edit Fax Numbers button For details refer to 4 12 Maintenance page 261 2 Select the fax contact that is to be deleted 3 Press the Delete button The Delete Fax Number confirmation...

Page 230: ...202 4 Check the contact that is set to be deleted is the correct one and press the OK but ton The contact is deleted from the fax number list ...

Page 231: ... will be shown each time that user logs in 2 To change the printer press the Select button At the first login the network printer registered by the administrator in Printer is dis played After the first login each time a user logs in the name of the last network printer used is displayed The Printer List screen appears HINT The scan information can be changed by pressing the Scan Settings but ton ...

Page 232: ...ct a printer HINT Only the administrator may add printers to the list or edit the details of printers already on the list For more details about adding printers refer to 3 6 8 Setting the Network Printers page 87 ...

Page 233: ...reen may be used instead 6 Enter a number in No of Copies field The default number is 1 Numbers from 1 to 99 can be used According to the printer settings from the printers properties screen may be used instead HINT User authentication may sometimes be required to access a network printer When the authentication is required the Print Server Authentica tion screen appears The authentication procedu...

Page 234: ...r more details about the Scan Viewer screen refer to 4 10 Editing the Scanned Data in the Scan Viewer page 255 8 Check the scanned data For more details about the Scan Viewer screen refer to 4 10 Editing the Scanned Data in the Scan Viewer page 255 HINT The default setting of Scan Viewer is On When the Scan Print button is pressed when Scan Viewer is Off after the last page is displayed on the Sca...

Page 235: ... Print button The scanned data is printed The document name for the scanned data to be printed is the name of the scanner ATTENTION The printing status is displayed in the user log until printing has finished The network printer printing result is not displayed For more details about the user log refer to 4 11 Checking the User Log page 259 ...

Page 236: ...208 4 6 1 Scaling Set the print size for the scanned data The setting selected here will be used every time the user prints a document 1 Press the Scaling button The Scaling screen appears ...

Page 237: ...tioning setting is Center the control point for printing is the center point of the area available for printing If the positioning setting is Top Left the control point for printing is the top left corner of the area available for printing For more details on the positioning setting refer to 4 6 2 Positioning page 213 Print Sheet Scanned Data Positioning Result Small Large Center Top Left Availabl...

Page 238: ...210 Large Small Center Top Left Same Same Center Top Left Print Sheet Scanned Data Positioning Result Print Sheet B Scanned Data B Scanned Data B Scanned Data Print Sheet C Scanned Data Scanned Data ...

Page 239: ... the positioning setting is Top Left the control point for printing is the top left corner of the print sheet For more details on the positioning setting refer to 4 6 2 Positioning page 213 Print Sheet Scanned Data Positioning Result Small Large Center Top Left Large Small Center Top Left Center Control Point Available Area for Printing Control Point Top Left Available Area for Printing Print Shee...

Page 240: ...argin set in the printer settings For more details refer to Removing the Margin page 105 If Shrink to Fit is set the margin set for removal is not included in the print data If 100 is set the margin set for removal is included in the print data When Shrink to Fit is set the printing result may differ from the original document since the starting position or available area of printing depends on ea...

Page 241: ...000NS Operator s Guide 213 Regular User Operations 4 4 6 2 Positioning Set the print position of the scanned data The setting selected here will be used every time the user prints a document 1 Press the Positioning button The Positioning screen appears ...

Page 242: ...on Scaling Control Point Center Shrink to Fit Uses the center point of the area available for print ing as a control point 100 Uses the center point of the sheet as a control point Available Area for Printing Control Point Center Center Control Point Available Area for Printing ...

Page 243: ...he Print screen The selected positioning setting is displayed to the right of the Positioning button Top Left Shrink to Fit Uses the top left corner of the area available for printing as a control point 100 Uses the top left corner of the print sheet as a control point Button Scaling Control Point Control Point Top Left Available Area for Printing Control Point Top Left Available Area for Printing...

Page 244: ...itially this setting is Duplex Flip on Long Flip on Long means that sheets are flipped vertically for printing Flip on Short means that sheets are flipped horizontally for printing This returns you to the Print screen The selected mode is displayed to the right of the Simplex Duplex button ATTENTION According to the printer settings from the printers properties screen may be used instead ...

Page 245: ...der 1 On the Main Menu screen press the Save button The Save screen appears Network folder preferences are saved for each user and will be shown each time that user logs in 2 Press the Select button The Folder List screen appears HINT Scan preferences can be changed by pressing the Scan Settings button For more details refer to 4 8 Setting the Scan Options page 222 ...

Page 246: ...lder path is too long for one line the path will be automatically split into subsequent lines Only network folders which are in the list may be selected Only the administrator may add folders to the list or edit the details of folders already on the list For more details about adding network folders refer to 3 6 9 Setting the Network Folders File Servers page 107 ...

Page 247: ...names may be up to 128 characters long By default Scanner Name Scan Date Time is entered HINT User authentication may sometimes be required to access the file server If authentication is required the Folder Server Authentication screen appears The authentication procedure is as follows 1 Enter a User Name and Password for the file server 2 Press the OK button ATTENTION The following file names can...

Page 248: ...ing starts Each page is briefly shown on the screen as it is scanned When the scan has completed the Scan Viewer screen opens For more details about the Scan Viewer screen refer to 4 10 Editing the Scanned Data in the Scan Viewer page 255 8 Check the scanned data For more details about the Scan Viewer screen refer to 4 10 Editing the Scanned Data in the Scan Viewer page 255 HINT Scan Viewer is ini...

Page 249: ...en created from scanned data while waiting for the save process to complete the scanner prepares for the next operation All processes queued so far are performed at the same time and are referred to as buffer jobs A maximum of ten jobs may be buffered HINT If the saving to the network folder fails an error message with the follow ing title is sent by e mail from the scanner to the e mail address r...

Page 250: ...le Default These are the factory settings To put a high priority on the scan speed press the Default button Custom This is shown when the user has customized any scanning preferences from the Default option Press each scan option button to set it as desired Function settings for e Mail Fax Print Save are saved for each user and will be used each time that user logs in For details refer to the sect...

Page 251: ...uplex page 233 Save File Format PDF TIFF JPEG PDF page 234 Searchable PDF No No No No page 236 PDF Password No No No No page 239 Compression Medium Medium Low Medium page 241 Advanced Brightness Medium Medium Medium Medium page 244 Contrast Medium Medium Medium Medium page 245 Page Orientation Auto Off Off Auto page 246 Blank Page Skip Auto Auto Off Auto page 248 Multifeed Setup Ultrasonic Ultraso...

Page 252: ...224 4 8 1 Color Mode Set whether the document is scanned in color or black and white 1 On the Scan Settings screen select the Basic tab 2 Press the Color Mode button The Color Mode screen appears ...

Page 253: ...T Usually the color mode should be set as Auto If this setting is specified there is no need to change the color mode each time you scan a document Note that black and white mode may be automatically selected for the fol lowing kinds of documents Faintly toned nonwhite papers Documents with only a minor amount of color Documents printed in gray or other close to black colors To ensure such documen...

Page 254: ... affects the scan data in the following ways 1 On the Scan Settings screen select the Basic tab 2 Press the Resolution button The Resolution screen appears High resolution Low resolution Scan speed Slow Fast Scan quality High Low File size Large Small ...

Page 255: ...lution level returns you to the Scan Settings screen The selected level is displayed to the right of the Resolution button HINT If Auto paper size is set 600dpi resolution cannot be selected If 600dpi is selected Custom paper size Long Page mode cannot be used For more details about paper size and long page mode refer to 4 8 3 Paper Size page 228 ...

Page 256: ...228 4 8 3 Paper Size Set a paper size for the scan data 1 On the Scan Settings screen select the Basic tab 2 Press the Paper Size button The Paper Size screen appears ...

Page 257: ... Paper size mm A4 210 297 Letter 215 9 279 4 A5 148 210 Legal 215 9 355 6 A6 105 148 Executive 266 7 184 2 B5 182 257 Postcard 148 100 B6 128 182 Business Card 51 89 ATTENTION When the Auto setting is used the paper size is set to the same size Maximum 215 9mm 355 6mm as the actual document being scanned However if using any of the following types of documents the automatic paper size detection ma...

Page 258: ... Blank Page function For more details refer to 4 8 12 Blank Page Skip page 248 When Custom settings are used any paper size for the scan data can be specified 1 Press the Custom button The Custom Paper Size screen appears 2 Enter the paper size for the scan data The size ranges that can be set are Width 2in to 8 5in 50 8mm to 216mm Height 2 91in to 14in 74mm to 355 6mm If the height is 14in or lon...

Page 259: ... than standard documents the Allow long pages setting must be specified 1 On the Scan Settings screen select the Basic tab 2 Press the Paper Size button The Paper Size screen appears HINT When long page scanning is set the following settings can not be used Auto Color Mode 600dpi Resolution Searchable PDF Page Orientation Blank Page Skip Multifeed Setup ...

Page 260: ...ess the Yes button 5 Enter the paper size for the scan data The size ranges that can be set are Height 2 91in to 34in 74mm to 863 6mm Width 2in to 8 5in 50 8mm to 216mm 6 Press the OK button This returns you to the Scan Settings screen Custom is displayed to the right of the Paper Size button ...

Page 261: ... 1 On the Scan Settings screen select the Basic tab 2 Press the Scan Mode button The Scan Mode screen appears 3 Select Simplex if only the front sides of the documents are to be scanned Select Duplex if both front and reverse sides are to be scanned Selecting a scan mode returns you to the Scan Settings screen The selected mode is displayed to the right of the Scan Mode button ...

Page 262: ...or RGB Color Compression also differs for certain file formats as follows NA Not available Option PDF JPEG TIFF MTIFF Searchable PDF A PDF Password A Compression A A A 1 A 1 Color Mode Document File Format PDF JPEG TIFF MTIFF Auto Color JPEG High Compression for Color PDF JPEG JPEG Black White MMR NA MMR RGB Color Color or Black White JPEG High Compression for Color PDF JPEG JPEG Black White Color...

Page 263: ...ng photographs or pictures since these graphical materials are recognized as background and com pressed as such causing degradation in the scanned image If this setting is specified the contrast of the image may become higher Also if High Compression for Color PDF is selected the file size of certain documents may be larger compared to the level of compression The file size of the following kinds ...

Page 264: ...fully recognized Handwritten documents Documents including smaller characters and scanned in low quality Skewed documents Documents written in languages other than English Documents including texts written in italic characters Superscript subscript letters and complex mathematical formulas Characters are written against an unevenly colored or patterned background Characters to which effects Shadow...

Page 265: ...the Searchable PDF button The Searchable PDF screen appears 3 Select which pages are to be made searchable in the PDF Searchable PDF Description No A searchable PDF is not created First Page Only the first page of the PDF is made searchable All Pages All pages of the PDF are made searchable Pages Only the specified range of pages in the PDF is made searchable ...

Page 266: ...es options cannot be selected The page numbers set here correspond to those shown on the Preview and Scan Viewer windows After pressing the Pages button the Searchable PDF screen appears Multiple ranges of pages cannot be set 1 Press the Pages button The Searchable PDF screen appears 2 Enter a start page and end page Values between 1 and 999 may be entered 3 Press the OK button ...

Page 267: ...sword 1 On the Scan Settings screen select the Save tab 2 Press the PDF Password button The Require PDF Password screen appears 3 Select whether or not a password is required When Yes is selected the Require PDF Password screen appears ATTENTION The password will need to be entered every time the password protected PDF file is opened Do not forget or lose this password ...

Page 268: ...e OK button The PDF will be created with password protection HINT The Caps Lock indicator is on if the keyboard s Caps Lock is set The Num Lock indicator is on if the keyboard s Num Lock is set HINT On the Require PDF Password screen pressing the No button cancels the set password The next time a password is set pressing the Yes button enters the pre viously set password by default ...

Page 269: ...ble to set the compression level Setting a compression level 1 to 5 reduces the file size when scanning documents such as photo graphs or figures Changing the compression level affects the scanned data in the following ways 1 On the Scan Settings screen select the Save tab 2 Press the Compression button The Compression screen appears High compression Low compression Quality Low High File size Smal...

Page 270: ... the resulting scan will be but at the expense of a larger file When PDF format is selected in 4 8 5 File Format page 234 High Compression for Color PDF can be used Selecting a compression level returns you to the Scan Settings screen The selected rate is displayed to the right of the Compression button ...

Page 271: ...d compressed as such causing degradation in the scanned image If this setting is specified the con trast of the image may become higher When one color page is scanned the file size criteria are shown as follows These numbers are for reference other documents may vary in size Actual paper size A4 size general catalog File format PDF Scanner paper size setting A4 File size KB for color files File si...

Page 272: ...the scanned data 1 On the Scan Settings screen select the Advanced tab 2 Press the Brightness button The Brightness screen appears 3 Select a brightness level Selecting a brightness level returns you to the Scan Settings screen The selected level is displayed to the right of the Brightness button ...

Page 273: ...setting can be adjusted to improve the visual appearance of the scan 1 On the Scan Settings screen select the Advanced tab 2 Press the Contrast button The Contrast screen appears 3 Select a contrast level Selecting a contrast level returns you to the Scan Settings screen The selected level is displayed to the right of the Contrast button ...

Page 274: ...s of documents When scanning such docu ments do not set automatic page orientation Documents with many extremely large small characters Documents on which the pitch of lines or characters is extremely nar row or characters overlap Documents with many characters that contact underlines or ruled lines Documents with many photographs or figures and only a few charac ters Documents which have a backgr...

Page 275: ...d This returns you to the Scan Settings screen The selected setting is displayed to the right of the Page Orientation button HINT Irrespective of what page orientation is decided pages may still be manu ally rotated as desired in the Scan Viewer screen For more details about the Scan Viewer screen refer to 4 10 Editing the Scanned Data in the Scan Viewer page 255 ...

Page 276: ... appears ATTENTION If the Brightness setting see 4 8 9 Brightness page 244 is set to Dark or Medium Dark blank pages may not be recognized as such by the scanner No scanned data is produced if all of the sheets in the document stack are recognized as blank pages The following types of documents may be accidentally recognized as blank pages Before discarding the scanned documents check for pages ac...

Page 277: ...canner fi 6000NS Operator s Guide 249 Regular User Operations 4 3 Select whether or not blank pages are to be skipped This returns you to the Scan Settings screen The selected setting is displayed to the right of the Blank Page Skip button ...

Page 278: ... stop the scan with an error message Multifeeds are to be detected by layer and length The following explains how to set whether or not multifeeds are to be detected and setup multifeed detection method For multifeed requirements refer to A 5 Multifeed Detection Conditions page 320 1 On the Scan Settings screen select the Advanced tab 2 Press the Multifeed Setup button The Multifeed Setup screen a...

Page 279: ...button Multifeed Setup Status None Multifeeds are not detected If scanning plastic cards select None For more details about scan ning plastic cards refer to A 2 Paper Requirements page 315 Ultrasonic Multifeeds are detected by layer Length Multifeeds are detected by length Both Multifeeds are detected by both layer and length ATTENTION An error will occur if the Length or Both multifeed setting is...

Page 280: ...e Scan Viewer page 255 If desired in the following screens the Scan Viewer screen can be set to be appear before the scanned data is finally processed Send e Mail screen Send Fax screen Print screen Save screen The following explains how to enable or disable the Scan Viewer using the Send e Mail screen 1 On the Send e Mail screen press the Scan Viewer button Pressing the Scan Viewer button will to...

Page 281: ...oceeds as follows When Scan Viewer is On and sending an e mail When Scan Viewer is Off and sending an e mail On the Send e Mail screen press the Scan button On the Send e Mail screen press the Scan Send button Documents are scanned The scanned data is shown on the Scan Viewer screen and may be edited On the Scan Viewer screen check and edit the scanned data and then press the Send button The scann...

Page 282: ... file size may differ from the estimated value shown Also note that skipped blank pages are not included in the total file size page count When the Scan Viewer is set to Off after the last page has been scanned the Cancel button is displayed for five seconds If the Cancel button is pressed a confirmation message appears When the OK button is pressed the scanned data is deleted and the screen retur...

Page 283: ...s actual or reduced size The scanned data can be moved by dragging it across the screen 1 On the Scan Viewer screen press the Previous or Next button to scroll though the pages of scanned data 2 Check the contents of the page shown When is pressed the scanned data will be shown without any magnification or reduction If is pressed the width of the scanned data will be scaled to fit the Scan Viewer ...

Page 284: ...iewer screen press the Previous or Next button to display the page you wish to rotate 2 Press either 90 or the 180 button If is pressed the page is rotated 90 degrees to the left If is pressed the page is rotated 90 degrees to the right If is pressed the page is rotated 180 degrees HINT The actual scanned data is updated to include the rotated page as soon as the button is pressed If the Cancel bu...

Page 285: ...ents into the ADF paper chute 2 On the Scan Viewer screen press the Scan More button Scanning starts Each page is briefly shown on the screen as it is scanned Any additionally scanned pages are added after the current scanned data The page num bers of additional pages will follow on from the last page of the current scanned data When the scan has completed the Scan Viewer screen opens and shows an...

Page 286: ...te 2 Press the Delete button A confirmation message appears 3 Press the OK button The page is deleted HINT If the scanned data consists of only one page that page cannot be deleted To re scan the document press the Cancel button The deleted page is removed from the actual scanned data as soon as the button is pressed so this procedure can not be undone If the Cancel button is pressed a confirmatio...

Page 287: ...he User Log button The User Log screen appears Info Info options Description Result In Progress Currently processing a scan operation OK Operation completed successfully Error Operation failed to complete successfully Code xxxxxxxx Shows a code for each operation For details refer to C 2 Regular User Mes sages page 354 Date MM dd yyyy dd MM yyyy yyyy MM dd Shows the date of each operation format s...

Page 288: ...he print server and the sending status is shown in the Result column until the scanned data is completely sent to the print server Save Scanned data is saved in a network folder Pages xxx Shows the number of pages scanned HINT If the Update button is pressed the log is updated to include the most recent operations Info Info options Description ...

Page 289: ...ing the Edit Fax Numbers button opens the Fax Number List screen Fax numbers can be added edited or deleted on the Fax Number List screen For details refer to 4 5 2 Adding a Contact to the Fax Number List page 197 4 5 3 Editing a Contact in the Fax Number List page 199 or 4 5 4 Deleting a Contact from the Fax Number List page 201 Pressing the Roller Cleaning button opens the Roller Cleaning screen...

Page 290: ...262 ...

Page 291: ...ows inside the ADF can become hot when the scanner is used Before cleaning inside the scanner or replacing any parts turn off the power unplug the AC adapter from the outlet and wait for at least 15 minutes The power does not need to be turned off when cleaning the feed rollers 5 1 Cleaning 264 5 2 Cleaning the ADF 266 5 3 Cleaning the LCD Touch Panel 272 5 4 Cleaning the Keyboard 272 5 5 Replacin...

Page 292: ...thorized FUJITSU scanner service provider to obtain these products Item Part No Remarks Cleaner F1 PA03950 0352 1 bottle 100 ml Used to moisten the cloths before wiping parts clean Cleaning Wipe PA03950 0419 1 pack 24 sheets Pre moistened with Cleaner F1 Cleaning Wipes are used instead of moistened cloths Soft dry cloth Any commercially available lint free product ...

Page 293: ...er Idler rollers Glass scanner windows Ultrasonic sensor ATTENTION The scanner must be cleaned more frequently when the following types of documents are used Coated paper Documents with large areas of printing Chemically treated paper such as carbonless paper Paper containing large amounts of calcium carbonate filler Documents written in pencil Documents with insufficiently fused toner ...

Page 294: ...iciently fused toner are scanned 5 2 1 Cleaning the ADF 1 Push the ADF release button then hold both sides of the top cover and lift it open WARNING The glass scanner windows inside the ADF can become hot when the scanner is used Before cleaning the inside of the scanner disconnect the AC adapter from the power outlet and wait for at least 15 minutes to let the glass scanner windows cool down CAUT...

Page 295: ...mbly Refer to Pad assembly page 268 2 Feed rollers 4 Refer to Feed rollers page 269 3 Pick roller 1 Refer to Pick roller page 270 4 Idler rollers 4 Refer to Idler rollers page 270 5 Glass scanner windows 2 Refer to Glass scanner windows page 270 6 Ultrasonic sensor 2 Refer to Ultrasonic sensor page 270 Pad assembly Feed rollers Pick roller Idler rollers Glass scanner windows Ultrasonic sensor ...

Page 296: ...ing downwards in the direction of the arrows Take care not to snag and bend the pick springs ATTENTION When cleaning inside the ADF take care that the cloth does not get snagged by the document sensors and damage them Pick springs Rubber pads clean here ...

Page 297: ...f the feed rollers 5 Press the c key on the keyboard The feed rollers will advance one step each time the c key is pressed Lightly press a soft cloth moistened with cleaning fluid against the surface of the rotating rollers to clean them Pressing the c key seven times will turn the roller one complete revolution The feed rollers should be cleaned carefully and thoroughly as dirty pick rollers can ...

Page 298: ...rip Idler rollers Gently rotate the idler rollers as you wipe them clean taking care not to scratch or ding them or tear the sponge wheels The idler rollers should be cleaned carefully and thor oughly as dirty idler rollers can adversely affect the paper pickup performance Glass scanner windows Clean lightly with a soft cloth moistened with cleaner F1 Ultrasonic sensor Clean lightly with a soft cl...

Page 299: ...es of the top cover return it to its original position You should hear a click ATTENTION Make sure that the top cover is completely closed If not completely closed document jams and feeding errors may occur When closing the top cover do not slam it shut by pushing the touch panel as this may damage it ...

Page 300: ...d never be scratched or banged with hard objects 5 4 Cleaning the Keyboard To prevent the keyboard from becoming dirty it should also be regularly cleaned with a soft dry cloth ATTENTION Always use a dry not damp cloth to clean the screen If dust is allowed to collect and compact around the frame of the screen it can cause the touch panel to malfunction ATTENTION Always use a dry not damp cloth to...

Page 301: ...sembly PAD ASSY PA03289 0111 After every 50 000 sheets scanned or once a year when using 64 g m2 17lb A4 Letter wood free or wood containing paper Green until the number of documents scanned reaches 45 000 sheets Orange after 45 000 sheets Red after 50 000 sheets Pick roller PA03289 0001 After every 100 000 sheets scanned or once a year when using 64 g m2 17lb A4 Letter wood free or wood containin...

Page 302: ...han the Replace at value should be replaced The value of the Usage Counter is in units of 500 sheets scanned For details on how to check the status of consumable parts on the administrator screen refer to 3 7 2 Viewing the Usage Status page 127 3 Replace the part Part replacement procedures are detailed in the following sections Replacing the Pad Assembly page 275 Replacing the Pick Roller page 27...

Page 303: ...r side of the pad assembly together and pull it upwards and to the front taking care not to snag the pick springs 4 Insert the new pad assembly Holding the new pad assembly by its sides insert into the pad assembly socket taking care not to snag the pick springs ATTENTION Be careful that the top cover does not shut on your fingers ATTENTION Make sure that the pad assembly is firmly and fully inser...

Page 304: ...r details refer to Resetting the Usage Counter page 129 5 5 2 Replacing the Pick Roller 1 Remove any documents from the ADF paper chute 2 Remove the ADF paper chute 3 Push the ADF release button then hold both sides of the top cover and lift it open ATTENTION Be careful that the top cover does not shut on your fingers ATTENTION Be careful that the top cover does not shut on your fingers ...

Page 305: ...eft side pick roller bushing in the direction indicated by the arrow 3 Gently lift and slide the pick roller shaft out of the left side of the ADF in the direction of the arrow Be careful as it is easy to bind the shaft in the right side bushing ATTENTION The pick roller bearing may be hard to rotate Do not try to turn it with your fingernail Use a paper clip to turn the roller bearing if you can ...

Page 306: ... pick roller lock tab with your fingernail as it may get chipped or broken If worried try lifting the tab using a paper clip as shown in the following diagram ATTENTION Make sure that the pick roller shaft is fully inserted If it is not cor rectly attached document jams and other feeding errors may occur You should hear a click when the pick roller shaft is inserted cor rectly Make sure you hear t...

Page 307: ...by the arrow 2 Open the tabs of the sheet guide release catch in the direction indicated by the arrow to lock the sheet guide in place 8 Close the top cover You should hear a click when it is returned to its original position 9 Attach the ADF paper chute 10 Reset the pick roller usage counter The usage counter must be reset by an administrator For details refer to Resetting the Usage Counter page ...

Page 308: ...onsumable parts perform a scan test 1 On the Main Menu screen press the Maintenance button The Maintenance screen appears 2 Press the Scan Test button The scan settings information for the scan test is displayed 3 Load the document into the ADF paper chute for the scan test ...

Page 309: ...completed the Scan Viewer screen appears If the scanner fails to scan correctly an error message is displayed For more details about how to deal with error messages refer to C 2 Regular User Messages page 354 5 Check the scanned data For more details about Scan Viewer refer to 4 10 1 Viewing a Scanned Page page 255 or 4 10 2 Rotating a Scanned Page page 256 ...

Page 310: ...282 6 Press the OK button The Maintenance screen is shown again ...

Page 311: ...hich may appear during scanner operations or cleaning refer to C 2 Regular User Messages page 354 For details of messages which might appear when acquiring log information in 3 8 Using the Operation Logs Menus page 131 refer to C 1 2 System Log Messages page 348 For details of device status messages refer to C 1 3 Alert Monitor System Log Messages page 350 6 1 Removing Jammed Documents 284 6 2 Dea...

Page 312: ...e button then hold both sides of the top cover and lift it open ATTENTION When removing jammed documents take care with dangling neckties necklaces etc as they may easily become entangled in the scanner The glass scanner windows inside the ADF can become hot when the scanner is used Take care not burn your hands ATTENTION Be careful that the top cover does not slam shut on your fingers ...

Page 313: ...ent jams Check the docu ment and feed path and remove any such objects that may have come loose Any staples clips etc should be removed from the document before starting a scan Take care not to snag the pick springs when removing jammed docu ments ATTENTION Make sure that the top cover is completely closed If not completely closed document jams and feeding errors may occur When closing the top cov...

Page 314: ...w the proce dure below to remove any such pages from the ADF 1 Remove all documents from the ADF paper chute 2 Push the ADF release button then hold both sides of the top cover and lift it open 3 Remove the remaining documents 4 Close the top cover If document pages become blocked while scanning check the scanned data If documents become blocked whilst being fed into the scanner document pages whi...

Page 315: ...6 1 Removing Jammed Documents Network Scanner fi 6000NS Operator s Guide 287 Troubleshooting 6 3 Load the documents into the ADF paper chute as shown in the following diagram ...

Page 316: ...it back onto its original location and push it down until it clicks into place If a keycap and key switch become loose they should be reattached as follows 1 Remove the key switch from the keycap 2 With the flat part of the key switch facing downwards reattach it to the keyboard Keycap ...

Page 317: ...leshooting 6 3 Fit the keycap back onto its original location and push it down until it clicks into place HINT If the detached keycap has a wire brace reattach the wire to the keyboard align the keycap over the middle of the wire and push the keycap down until it clicks into place Keycap ...

Page 318: ...strator screen and should be per formed after the network has been setup Checking basic network operation with a Ping test Checking the network operating status Checking the NTP server settings by synchronizing the system time if using an NTP server Checking the mail server by sending a test mail if scanned data is to be sent as an e mail by fax or when requesting alert notifications by e mail Che...

Page 319: ...g statistics shows Lost 4 100 loss NG Check that the ping target IP address is correct If the ping target IP address is correct refer to Failure to connect to a server using its IP address page 298 for further solutions Ping statistics shows Lost N 1 to 99 loss NG There may be a quality problem with the LAN cable Replace the LAN cable and try again In 3 6 12 Checking the Network Operating Status p...

Page 320: ...er to Failure to connect to a server by name page 300 for further solutions Ping statistics shows Lost 4 100 loss NG Check that the ping target server name is cor rect In 3 6 12 Checking the Network Operating Status page 124 change the Link Speed Duplex Mode from Auto Negotiation to a fixed mode Ping statistics shows Lost N 1 to 99 loss NG There may be a quality problem with the LAN cable Replace ...

Page 321: ...ld appear The following outcomes are possible Network settings Connection status Action The information shown is all valid OK None The information shown is not all valid NG If DHCP is not used Check that the IP Address setting is correct If DHCP is used Check that physical network connection to the DHCP server is functioning correctly Check the DHCP server The server may not be operating normally ...

Page 322: ...e button a message dialog such as the following is displayed The information shown is valid but pinging indicates that the network connection is not functioning normally NG In 3 6 12 Checking the Network Operating Status page 124 change the Link Speed Duplex Mode from Auto Negotiation to a fixed mode If the problem persists refer to Failure to con nect to a server using its IP address page 298 for...

Page 323: ...g again to synchronize the system time If that does not work the specified server may not be an NTP server so try a different NTP server The specified NTP server cannot provide a trusted date and time It attempted to acquire the date and time from a higher level NTP server but failed Try a different NTP server or have the network administrator investigate Check that the time is correct If the time...

Page 324: ...isplayed The following outcomes are possible Message Connection status Action Testing OK If no error message appears and the testing indicator disappears the test mail was sent successfully to the mail server Check that the alert notification e mail has arrived at the specified destination If the alert notification e mail has not arrived at the expected destination check that the part of thee mail...

Page 325: ...rk connection are working properly If there is a negative response to the SMTP server ping test check that the system network is functioning normally by pinging the SMTP server from another machine in the network If only the scanner s network connection is not operating correctly refer to Failure to connect to a server using its IP address page 298 for further solutions If the problem seems to be ...

Page 326: ...ess and does not respond to a ping test try the following steps No Problem Action 1 Connection error between a server and the scanner or problem with the LAN cable Check that the LAN cable has been attached to both the scanner and server correctly If the server is connected using a LAN cable straight type in case auto mdi automatic selection is not supported a LAN cable crossover type switch or ro...

Page 327: ...g the Network Operating Status page 124 4 Another host or communication device is connected using the same IP address as the scanner If the same IP address has already been used by another host or communication device then even if the other device has been given a different IP address the server may not recognize the scanner s duplicate IP address until it is rebooted Restart the server If a dupli...

Page 328: ...ect something other than Auto Negotiation and check again For more details about the Network Sta tus screen refer to 3 6 12 Checking the Network Operating Status page 124 No Problem Action 1 Same as in Failure to connect to a server using its IP address page 298 Check if a network connection is possible by trying the same solution for Failure to connect to a server using its IP address page 298 2 ...

Page 329: ... driver has been correctly installed on the print server For more details refer to 3 6 8 Set ting the Network Printers page 87 2 Network printer shared name has been changed Check the shared name on the print server 3 The specified network printer path is invalid Check that the specified network printer path is correct No Problem Action 1 Printer is not usable due to an out of paper error paper ja...

Page 330: ...NS server is not functioning normally or the scanner name has not been registered in the DHCP or WINS server Check the connectivity of the specified IP address If it is possible to connect the scanner using the network scanner admin tool with a specified IP address specify the scan ner s IP address in the DNS or WINS server Also check the DNS or WINS server settings using the network scanner admin...

Page 331: ...curity tab set the required Security level for this zone to Medium In the Security tab click the Custom Level button Then set the Script ing Active Scripting to Enable If connecting via the Internet zone on the Privacy tab set the level to below Medium High After the above settings have been per formed in Temporary Internet Files press the Delete Cookies button to delete all temporary internet fil...

Page 332: ...gh or in Custom Level Scripting Active Scripting is set to Prompt or Disable In Microsoft Internet Explorer in the Tools menu Internet Options try the following settings for the corresponding zone To enable Active Scripting set in one of the following ways In the Security tab set the required Security level for this zone to Medium In the Security tab click the Custom Level button Then set the Scri...

Page 333: ... scanner Connect the AC cable and the AC adapter Disconnect the AC cable from the scan ner wait at least ten seconds then reattach the cable and turn the power back on again If the problem persists contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service pro vider Scanning does not start Has the document been loaded cor rectly into the ADF paper chute Reload the documents into ...

Page 334: ...ore details refer to 5 2 Cleaning the ADF page 266 Is the pick roller worn out Replace the pick roller For more details refer to 5 5 Replacing Parts page 273 Is there any foreign matter in the document feed path Clean the document feed path Scanned data is elongated Are the feed rollers dirty Clean the feed rollers For more details refer to 5 2 Cleaning the ADF page 266 Shadow on the leading edge ...

Page 335: ... input field and try again Press the Cancel button and try again To use the touch panel touch the input field directly and try again Saving is not possi ble after pressing Save on the File Download screen Does the length of the Save As folder path folder path plus file name exceed 259 characters Select a Save As folder that respects the limit Status screen stops at Printing scan data to Is there e...

Page 336: ...der check the following points 6 5 1 General Details Info Findings Model fi 6000NS Serial No Example 000001 For the serial number refer to 6 6 Checking the Scanner Labels page 311 Production date Year Month 2006 05 May 2006 For details refer to 6 6 Checking the Scanner Labels page 311 Date of purchase Year Month Day Symptoms Frequency of trou ble Total throughput ...

Page 337: ...leshooting 6 6 5 2 Error Status Problem when connecting to the scanner via personal computer Document feed trouble Info Findings OS Windows Web browser Displayed error message Info Findings Document type Main purpose of use Last cleaned on Year Month Day Consumables last replaced on Year Month Day Error message details ...

Page 338: ...310 Other problems Info Findings Can both the original document and scanner image be sent by e mail or fax Circle one Available Unavailable ...

Page 339: ...e Scanner Labels This section provides help on how to check the scanner s two information labels The following diagrams show where the labels are located on the scanner Label A example Contains various scanner information Label B example Indicates the various standards that the scanner conforms to Label A Label B ...

Page 340: ...up the user data store and system settings the original data may be deleted Refer to the following sections for details If the hard disk is replaced all settings will revert to their factory default values Clearing the User Data Store page 150 from 3 9 1 Maintaining the User Data Store page 142 Clearing the System Log page 141 from 3 9 2 Maintaining the System Settings page 152 ATTENTION The user ...

Page 341: ...s appendix describes the paper size and quality requirements for ensuring that the ADF operates correctly when scanning documents A 1 Paper Size 314 A 2 Paper Requirements 315 A 3 Maximum Document Loading Capacity 318 A 4 Area not to be Perforated 319 A 5 Multifeed Detection Conditions 320 ...

Page 342: ...lowing paper sizes can be scanned with this scanner Width 53mm to 216mm 2 1in to 8 5 in Length 74mm to 356mm 2 9in to 14in When Custom paper size setting is used a page length of up to 863mm 34in is allowed for document scanning ...

Page 343: ...ts may not scan successfully Documents of non uniform thickness e g envelopes and documents with attachments Wrinkled or curled documents See the following HINT Folded or torn documents Documents with appended photographs notes etc Tracing paper Coated paper Carbon paper Carbonless paper Photosensitive paper Perforated or punched documents Documents that are not square or rectangular Exceptionally...

Page 344: ... shortened compared with the case where woodfree paper manuscripts are scanned When scanning photographs the face of the photograph may become damaged HINT When scanning semi transparent documents set the scan Brightness to Light to avoid image bleed through To prevent the rollers from becoming dirty avoid scanning documents con taining large areas written or filled in with pencil If scanning of s...

Page 345: ...in portrait mode as in the fol lowing figure Cards should be placed face down in the ADF paper chute Embossed cards should be placed with the raised lettering side down Cards should be of the following specifications ISO7810 compliant Type ID 1 cards Width Length 2 1in X 3 4in 54mm X 86mm Thickness 0 03 0 003in 0 76 0 08mm Material PVC polyvinyl chloride or PVCA polyvinyl chloride ace tate Cards t...

Page 346: ...ocument paper The following graph shows the maximum document loading capacity of ADF according to paper size and weight Unit Standard paper weights g m2 52 64 75 80 90 104 127 lb 14 17 20 21 24 28 34 kg 45 55 64 5 69 77 5 90 110 50 35 A4 Letter or smaller size 29 60 60 50 40 30 20 0 52 64 Paper weight g m2 80 104 127 Maximum ADF capacity sheets Legal 50 41 29 24 ...

Page 347: ...ide 319 A A 4 Area not to be Perforated ADF feed problems can occur while scanning if the document has any holes punched etc in the shaded area shown in the following figure Page top Front side Feed direction Center of paper Page bottom 35mm ...

Page 348: ...ted by layer In this case set sheets of the same thickness in the ADF at any one time Document thickness 0 065 to 0 15mm Punched holes are not allowed within 35mm 1 4in of the vertical center line of the docu ment Do not glue on any other paper within 35mm 1 4in of the vertical centerline of the docu ment A 5 2 Detection by Length If Length is selected in 4 8 13 Multifeed Detection Layer and Lengt...

Page 349: ...ation 1 or less Punched holes are not allowed within 35mm 1 4in of the vertical center line of the docu ment Do not glue on any other paper within 35mm 1 4in of the vertical centerline of the docu ment Area where multifeed detection is possible ATTENTION Multifeed detection by layer will often mis detect very thick paper or plastic documents When scanning such documents select None on the Multi fe...

Page 350: ...322 ...

Page 351: ...er fi 6000NS Operator s Guide 323 B Appendix B Scanner Specifications This appendix gives specifications for the scanner as a whole and for scanner parts B 1 Device Specifications 324 B 2 Scanner Specifications 325 ...

Page 352: ...LCD monitor Analog resistive touch panel Keyboard 101 keyboard Network interface LAN 10Base T 100Base TX Input power AC100 240V 10 50 60Hz HINT This scanner is installed with a LAN card which supports the Wakeup on LAN function If the last time the scanner power was turned off was due to an error or power failure the Wakeup on LAN function will not work ...

Page 353: ...ustom paper size setting is used a page length of up to 863mm 34in is allowed for docu ment scanning Paper weight 52 g m2 to 127 g m2 Scanning speed This is the scanning speed for A4 paper size setting ADF paper chute capacity Maximum 50 sheets A4 80g m2 Optical resolution 600 dpi Output resolution 150 dpi 200 dpi 300 dpi 600 dpi Grayscale level inter nal 1 024 levels The following table shows sca...

Page 354: ...326 ...

Page 355: ...ration Messages This appendix provides information about messages which may appear during scanner operations and how to deal with them Messages displayed in Italic in this manual may be subject to change C 1 Administrator Messages 328 C 2 Regular User Messages 354 ...

Page 356: ...he types of marks which may appear in a message dialog box Marks Description Warning message Displayed if invalid values have been entered for a setting Check the message and press the OK button Error message Check the message and press the OK button Information message Check the message and press the OK button No action required Inquiry message Check the message select and press a button ...

Page 357: ... or user can login to the scanner at any one time After the other user admin istrator or regular has logged out try again Logout Do you wish to logout now Logout Cancel Press the Logout button to exit the current session now Otherwise press the Cancel but ton to continue A restart is required to effect the changed settings Do you wish to restart now or later Restart Restart the system immedi ately...

Page 358: ...fferent scanner name The new settings will be enabled after the system has been restarted Do you wish to restart the system now or later Now Restart the system immediately Net login will not be possible until the restart completes Later The system will be restarted and the settings enabled when you logout Cancel Cancel the new settings Press the Now button to cause the system to restart immediatel...

Page 359: ...de ver tical offset that is between 4 and 4 Invalid reverse side vertical offset has been entered Re enter a value for reverse side vertical offset that is between 4 and 4 Invalid length magnification adjust ment has been entered Re enter a value for Length Mag nification that is between 3 1 and 3 1 Front side horizontal offset has not been set Set a front side horizontal offset Reverse side horiz...

Page 360: ...nter the same password string in both the New and Confirm Pass word fields Passwords must contain at least 7 characters Re enter a new or confirm pass word that contains at least 7 char acters IP Address IP Address has not been entered Enter an IP address Subnet Mask has not been entered Enter a subnet mask Default Gateway has not been entered Enter a default gateway IP Address is incomplete Compl...

Page 361: ...y DNS Secondary DNS has not been entered Enter a secondary DNS Primary DNS is incomplete Complete the primary DNS Secondary DNS is incomplete Complete the secondary DNS Primary DNS address is invalid Enter a valid primary DNS address Secondary DNS address is invalid Enter a valid secondary DNS address WINS Server Primary WINS has not been entered Enter a primary WINS Secondary WINS has not been en...

Page 362: ...ms The NTP server may be busy Wait a short time before trying again to synchronize the system time If that does not work the specified server may not be an NTP server so try a different NTP server The specified NTP server can not provide a trusted date and time It attempted to acquire the date and time from a higher level NTP server but failed Try a different NTP server or have the network adminis...

Page 363: ...se has not been entered Enter a search base address SMTP Server SMTP Server IP Address has not been entered Enter an SMTP server IP address SMTP Server IP Address is incom plete Complete the SMTP server IP address SMTP Server Name contains invalid characters Enter a valid SMTP server name SMTP Server IP address is invalid Enter a valid SMTP server IP address Invalid maximum attachment size has bee...

Page 364: ...work printer from multiple devices Close all other connections to this printer and try again Close all other connections to this printer and try again Access was refused Contact a server administrator to find out if an access permit has been set Operation not possible Network path is not working Contact a server administrator Too many network connections To continue close any unused network connec...

Page 365: ...able to login to this network printer The Specified user account has expired Try the following Login with a different account Contact a network administrator to have the account validated Specified password is no longer valid for this network printer Change the password before log ging in to the network printer for the first time Try the following Login with a different account Contact a network a...

Page 366: ...ttings and access privileges for the network printer have been set correctly Check that the shared printer settings have been set correctly on the print server By performing a ping test check if the network connection to the printer is working prop erly If there is no response from the ping test check that the system network is function ing normally by performing a ping test from another machine i...

Page 367: ...as name Network folder alias has not been entered Enter a network folder alias Specified network folder alias is already being used Try a different alias Rename the network folder whose alias is already being used and try adding the folder again OK to remove this network folder from the list To remove the network folder press the OK button Otherwise press the Cancel but ton A single user is not al...

Page 368: ...network connections and try again Close unneeded network connec tions then try opening the desired network connection again Network is busy Try again later Wait for a while and try again Number of network path connections has reached the maximum allowed No more may be specified Close unneeded network connec tions then try specifying the desired network path again Length of specified network folder...

Page 369: ... password before log ging in to the network folder for the first time Try the following Login with a different account Contact a network administra tor to have the password changed Maximum length of folder alias is 80 characters Set a folder alias that is no longer than 80 characters long Specified network folder path contains invalid characters Enter a valid network folder alias Network folder pa...

Page 370: ... from another per sonal computer in the network By performing a ping test check if the SMTP server or the network connection to the SMTP server is working prop erly If there is no response from the SMTP server ping test check that the system network is functioning normally by per forming an SMTP server ping test from another machine in the network If the system network is not operating correctly r...

Page 371: ... at least ten seconds then reconnect the AC cable and try turning the power back on again If the error status persists contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider Usage Status Do you wish to clear the pad assembly usage counter To clear the pad assembly usage counter press the OK button Otherwise press the Cancel but ton Do you wish to clear the pick rolle...

Page 372: ... No button Specified backup file could not be uploaded or is not a valid user data store Try the following Check if the specified backup file is correct Try restoring the file again Specified backup file may not be uploaded because of network error Check the network status Restoring from the specified backup file will cause the maximum number of user data stores to be exceeded Clear the existing u...

Page 373: ...estore the system settings Net login will not be possible until the restart completes No Return to the previous screen without restoring the system settings To restore data press the Yes button Otherwise press the No button The system must be restarted to restore the system settings OK to restore the factory default system set tings Yes Restore the factory default sys tem settings Net login will n...

Page 374: ...pdate file could not be uploaded or is not a valid system update Try the following Check if the specified update file is correct and try again Specified update file may not be uploaded because of network error Check the network status This system update has already been applied System Version x x x x No action required The system needs to be restarted to finalize the update OK to update now OK upd...

Page 375: ... provider Error problem with XXXXXX Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider XXXXXX Function Name Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider Admin Tool Connection error If this error appears when connect ing reset the IP address and try connecting again If the error appears when using the network scanner admin ...

Page 376: ...usage counter was cleared 01000004 All users log was prepared for down load 01000005 System log was prepared for down load 01000006 User data store was prepared for download 01000007 User data store was restored 01000008 System settings were prepared for download 01000009 System was updated Info New System Version x x x x 01000010 Test e mail was sent successfully 01000011 User data store was clea...

Page 377: ...n Name Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider 81001002 Error problem with XXXXXX Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider XXXXXX Function Name Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider 81001003 Corrupted system log file was deleted No action required 81001004 Corr...

Page 378: ...ummary of system log information messages which may be received from the scanner alert monitoring service No action is required Code Message Action 01001013 Scanner alert monitor started No action required 01001014 Scanner alert monitor start date time yyyy MM dd HH mm ss 01001015 Scanner alert monitor stopped 01001016 Scanner alert monitor stopped by sys tem standby mode 01001017 Scanner alert mo...

Page 379: ...zed FUJITSU scanner service provider 81000002 1 5V power supply error 81000003 3 3V power supply error 81000004 5V power supply error 81000005 12V power supply error 81000006 12V power supply error 81000007 5V Standby power supply error 81000008 Battery power supply error 81000009 Internal temperature error Check if the air ventilation inlet is blocked Contact your FUJITSU scanner dealer or an aut...

Page 380: ...ng test check that the system network is functioning normally by per forming an SMTP server ping test from another machine in the network If the system network is not operating correctly refer to Failure to connect to a server using its IP address page 298 for further solu tions If only the SMTP server cannot connect to the net work request the network administrator to check that the SMTP server a...

Page 381: ...ifetime The back light should be replaced when convenient 82000005 Pad assembly needs replacement soon Obtain a replacement pad assem bly soon The pad assembly should be replaced after every 50 000 scanned sheets or once a year 82000006 Pad assembly needs replacement now Pad assembly has passed its rated lifetime 50 000 scanned sheets or one a year and needs to be replaced 82000007 Pick roller nee...

Page 382: ...hem check that the LDAP server is set Contact a system administrator to have the server status checked Contact a system administrator to check if the password has expired Scanner initialization has failed Try turning the power off and back on again The administrator should con tact the FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for help If the scanner does not restart...

Page 383: ...administrator to have the user information deleted Restoring the User Data Store page 147 Consumable Alert Normal No action required Replace Soon Replace the consumable part when convenient For details refer to 5 5 Replacing Parts page 273 Scanning Scanning No action required Document not found Load a docu ment into the ADF making sure the side guides are adjusted correctly and try again Load the ...

Page 384: ...If prob lem persists the administrator should contact the FUJITSU scanner dealer or an authorized FUJITSU scanner ser vice provider for help Try the following Reduce the size of the scan data or set a lower resolution level and try again System might be unstable If the scanner does not restart automatically try turning the power off for ten seconds and back on again If the error status persists co...

Page 385: ... the compression level and try scanning again Roller Clean ing Scanner top cover is closed Open the cover and try again Open the top cover to clean the feed rollers and try again For details refer to 5 2 1 Cleaning the ADF page 266 Press the c key to rotate the rollers Once roller cleaning has been com pleted press the OK button Clean the rollers and then press the OK button Main Menu Maximum numb...

Page 386: ...ptions are fixed at the indicated val ues Searchable PDF No Page Orientation Off Blank Page Skip Off Multifeed Setup None The following option values are also incompatible with long page mode Color Mode Auto changes to RGB Color Resolution 600dpi changes to 200dpi No action required File Format JPEG format is incompatible with the Black White color mode On the File Format screen spec ify the file ...

Page 387: ...r a password and try again Password field is empty Enter a pass word and try again Enter a password and try again Compression Compression settings for color data No action required Only for the PDF File Format No action required High Compression for Color PDF is incompatible with 600dpi resolu tion No action required Multifeed Setup Problems can occur if Length or Both is used with the Auto paper ...

Page 388: ...manual Press the ADF release button to open the top cover and remove the documents from the ADF If more than one sheet has been fed reset the document and try again Check that the actual document s size matches the paper size speci fied in the Paper Size screen If not specify the paper size again For details refer to 4 8 3 Paper Size page 228 Paper jam has occurred Remove the documents from the AD...

Page 389: ... address including Invalid To address Re enter the address and try again Enter a valid e mail address including Invalid Cc address Re enter the address and try again Enter a valid e mail address including Invalid Bcc address Re enter the address and try again Enter a valid e mail address including Current login LDAP account has become invalid Contact a system administrator to have the login accoun...

Page 390: ...n the search Add e Mail Address First name is required Enter a first name e Mail address is required Enter an e mail address This e mail address already exists Try a different e mail address Enter a different e mail address Invalid e mail address Try again Enter a valid e mail address Edit e Mail Address First name is required Enter a first name e Mail address is required Enter an e mail address T...

Page 391: ...tem administrator to have the time out interval checked 3 6 5 Setting the LDAP Server page 76 Add Fax Num ber Recipient must be specified Enter a recipient Fax number must be specified Enter a fax number This fax number already exists Try a different fax number Enter a different fax number Invalid fax number Try again Enter a valid fax number Only numbers 0 to 9 and can be used Edit Fax Num ber Re...

Page 392: ...connected to the network Check that the system network is functioning normally by perform ing a ping test from another machine in the network other than the server with network printer If the system network is not operating correctly refer to Failure to connect to a server using its IP address page 298 for further solutions Scan Buffer job is already queued on the computer that owns the specified ...

Page 393: ...count vali dated Specified password is no longer valid for this network printer Try the following Login with a different account Contact a network administra tor to have the account vali dated again Specified user needs to renew their password for this network printer Try the following Login with a different account Contact a network administra tor to have the password changed Error network printe...

Page 394: ... network printer Try the following Select a different network folder Wait a short time then try again Access was refused Contact a server administrator to find out if an access permit has been set Number of network path connections has reached the maximum allowed No more may be specified Close unneeded network connec tions then try specifying the desired network path again Specified user is no lon...

Page 395: ...ver administrator File already exists Choose a different name or change the overwrite permis sion setting Change the file name or select Yes to overwrite the file with the same name Not connected to the network Check that the system network is functioning normally by perform ing a ping test from another machine in the network other than the server with network folder If the system network is not o...

Page 396: ...erwrit ten is closed and try again Current login LDAP account has become invalid Contact a system administrator to have the login account validated Specified user is no longer able to login to this network folder Try the following Login with a different account Contact a network administra tor to have the account vali dated Specified password is no longer valid for this network folder Try the foll...

Page 397: ...tting Change the file name or select Yes to overwrite the file with the same name Not connected to the network Check that the system network is functioning normally by perform ing a ping test from another machine in the network other than the server with network folder If the system network is not operat ing correctly refer to Failure to connect to a server using its IP address page 298 for furthe...

Page 398: ...k whether the network folder can store data Startup Scan ner Application could not be started Sys tem restored to last known good state Contact a system administrator System or user settings were restored at system restart The administrator should check the restored system or user settings Scan Viewer Scan not possible Number of scan pages exceeds the maximum XXX pages Finish all operations sendin...

Page 399: ...contact the FUJITSU scanner dealer or an autho rized FUJITSU scanner service pro vider for help alphanumeric eight digits If the scanner does not restart auto matically try turning the power off for ten seconds and back on again If the problem persists the admin istrator should contact your FUJITSU scanner dealer or an authorized FUJITSU scanner ser vice provider An error has occurred The system m...

Page 400: ...hat have been fed into the scanner disconnect and reattach the power cord and restart the system again If problem persists the administrator should con tact a FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for help alphanumeric eight digits If the problem persists the admin istrator should contact a FUJITSU scanner dealer or an authorized FUJITSU scanner service pro vider...

Page 401: ... Action 01080101 Pick roller cleaned No action required 010D0001 User name XXXX logged in 010D0002 User name XXXX logged out 010E0001 Maximum number 10 of Scan Buffer jobs already queued please wait A maximum of ten jobs may be buffered Wait until scanner is no longer in busy sta tus 01121001 Scanner started up No action required 01121002 Scanner resumed from standby mode 01131001 Scanner shutdown...

Page 402: ...k Roller page 276 Code Message Action 100B0001 Network is busy Try again later Wait for a while and try again 11080001 Number of user data stores has reached the maximum allowed New users may not login until the old user data stores are deleted To have the user data store cleared contact a system administrator Clearing the user data store is not an undo able action Clearing the User Data Store pag...

Page 403: ...istrator to check if the password has expired 110D0002 Cannot connect to the LDAP server Try the following The network settings may not be valid Contact a system administrator to have the network settings checked 6 3 Network Connection Troubleshooting page 290 The server is not working Contact a system administrator to have the server status checked 110D0005 Number of network path con nections has...

Page 404: ...r Try the following Login a with different account Contact a network administrator to have the password changed 110D004B Specified user is no longer able to login to this network printer Try the following Login a with different account Contact a network administrator to have the account validated 110D0100 Error network printer could not be accessed Contact a network administrator to check whether ...

Page 405: ...rly Contact a system administrator to check that then scanner IP address and SMTP server settings are correct 6 3 Network Connection Troubleshooting page 290 Contact a system administrator to check that the SMTP server is working prop erly 12010003 From address was rejected by the server when sending e mail Contact a system administrator to check that the specified e mail source address is authori...

Page 406: ...anned data size exceeded maximum size allowed for sending by fax Try the following Reduce the number of pages to be scanned and send the fax in separate parts Select a higher compression level and try again 4 8 8 Compression page 241 If the problem persists contact a system administrator to check the Maximum Attachment Size setting 3 6 6 Setting the e Mail Server SMTP Server page 83 12020002 Could...

Page 407: ...the following Check that the LAN cable of the scanner and SMTP server is connected properly Contact a system administrator to check that then scanner IP address and SMTP server settings are correct 6 3 Network Connection Troubleshoot ing page 290 Contact a system administrator to check that the SMTP server is working prop erly Contact a system administrator to check the maximum e mail size allowed...

Page 408: ...older If the system network is not operating correctly refer to Failure to connect to a server by name page 300 for further solutions 12040008 Scan Buffer job is already queued on the computer that owns the specified network folder Try the following Select a different network folder Wait a short time then try again 12040009 Insufficient free space in the designated network folder Ensure the free s...

Page 409: ...ain 13060001 Scanner initialization has failed Try turning the power off and back on again If prob lem persists the administrator should contact the FUJITSU scanner dealer or an authorized FUJITSU scanner service pro vider for help If the scanner does not restart automati cally disconnect the AC cable from the scanner to turn the power off wait for at least ten seconds then reconnect the AC cable ...

Page 410: ... If the problem persists contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider 83070007 83070008 8307000C 84000001 An error has occurred Try turn ing the power off and back on again If problem persists the administrator should contact the FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for help alphanumeric eight digits Shutdown and press th...

Page 411: ...se remove any documents that have been fed into the scan ner disconnect and reattach the power cord and restart the sys tem again If problem persists the administrator should contact a FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for help alphanumeric eight digits If the problem persists the administrator should contact a FUJITSU scanner dealer or an authorized FUJITSU ...

Page 412: ... is connected properly Contact a system administrator to check that then scanner IP address and SMTP server settings are correct 6 3 Network Connection Troubleshooting page 290 Contact a system administrator to check that the SMTP server is working prop erly 12010003 From address was rejected by the server when sending e mail Contact a system administrator to check that the specified e mail source...

Page 413: ... is allowed 12020001 Scanned data size exceeded maximum size allowed for sending by fax Try the following Reduce the number of pages to be scanned and send the fax in separate parts Select a higher compression level and try again 4 8 8 Compression page 241 If the problem persists contact a system administrator to check the Maximum Attachment Size setting 3 6 6 Setting the e Mail Server SMTP Server...

Page 414: ...the following Check that the LAN cable of the scanner and SMTP server is connected properly Contact a system administrator to check that then scanner IP address and SMTP server settings are correct 6 3 Network Connection Troubleshoot ing page 290 Contact a system administrator to check that the SMTP server is working prop erly Contact a system administrator to check the maximum e mail size allowed...

Page 415: ...ld not be saved To overwrite the existing file on the Save screen set Overwrite old files as Yes and try again 12040005 Network is busy Try again later Try again later 12040006 User name or password may be incorrect Re enter the user name and password 12040007 Not connected to the network Check that the system network is function ing normally by performing a ping test from another machine in the n...

Page 416: ...rk folder Try the following Login with a different account Contact a network administrator to have the password changed 12040100 Error network folder access was refused Try the following Contact a network administrator to check whether the network folder can store data For the MTIFF format the file size for the scanned data may not exceed 2GB Try adjusting the scan parameters to decrease the size ...

Page 417: ...Network Scanner fi 6000NS Operator s Guide 389 D Appendix D Glossary ...

Page 418: ...erformed by the CCD sensors inside of this unit B5 size A standard international paper size 182 257mm approximately 7 17 10 12inches B6 size A standard international paper size 128 182mm approximately 5 04 7 17inches Brightness Refers to the brightness level of the scanned images Business card size A standard paper size 89 51mm Portrait orientation is used for this scanner Canadian DOC Regulations...

Page 419: ...satellite and cable The Part 15 of the FCC regulations men tioned in this manual is designed to prevent harmful interferences on radio communication of radio receivers and other devices which radiate radio frequency energy and provides for the certification of radio receivers It also provides the certification of low power transmit ters and the operation of certificated transmitters without a lice...

Page 420: ...SY A collection of rubber pads and metal leaf springs that is used to help separate a single docu ment sheet from a batch in the ADF paper chute for feeding into the ADF Paper jam A warning that appears when a document sheet is jammed in the document feed path or document feeding is interrupted by a slipping sheet Pick roller A roller that picks the next document sheet out of the ADF paper chute a...

Page 421: ... the more dots or pixels that can be used and the greater the resulting fineness of detail that can be expressed Simplex scan mode A scan mode where only one side of each document sheet is scanned See also Duplex scan mode Ultrasonic sensor A type of sensor that uses ultrasonic sound waves in this case to detect document multifeeds by recognizing differences in how the sound penetrates single vers...

Page 422: ...394 ...

Page 423: ...er data store 144 blank page skip 248 brightness 244 buffer job 183 195 221 C carbonless paper 316 care 263 changing the admin password 61 checking the user log 259 cleaning 264 frequency 265 the ADF 266 the keyboard 272 the LCD touch panel 272 clearing the system log 141 the user data store 150 the user logs 136 color mode 224 common buttons and indicators 173 compression 234 241 contrast 245 con...

Page 424: ... idler rollers 265 270 installing 36 IP address 69 K keyboard 4 25 272 L LAN connector 4 LCD touch panel 4 24 272 LDAP list 184 LDAP server 76 177 location 53 login 177 via the network interface 34 via the scanner s touch panel 31 logout 29 M main menu 174 maintenance 142 managing the scanner 27 the system log 137 the user log 131 materials cleaning 264 maximum document loading capacity 318 maximu...

Page 425: ...details 103 printer list 203 R region timezone 53 registering a network folder 107 a network printer 92 regular user 169 removing a network folder 115 a network printer 101 renaming a network folder 112 a network printer 98 replacement cycle 273 replacing the pad assembly 275 the pick roller 276 replacing parts 273 required settings 28 resetting the usage counter 129 resolution 226 restoring the u...

Page 426: ...3 setting up the scanner 27 sheet guide 5 side guides 4 SMTP server 19 83 specifications 323 standby 22 standby mode 57 58 startup button 4 22 31 177 system log 137 system settings 45 system settings file 152 system status 126 T top cover 4 U ultrasonic sensor 265 updating the scanner s system software 161 URL 36 usage status 127 129 user data store 150 user log 131 259 user log summary 131 V view...

Page 427: ...and procedures described in this manual profit loss due to defects and any claims by a third party z Copying of the contents of this manual in whole or in part and copying of the scanner application is forbidden under the copyright law Network Scanner fi 6000NS Operator s Guide P3PC 1852 04ENZ0 Date of issuance September 2007 Issuance responsibility PFU LIMITED ...

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