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10600572101, edition 1
59
Troubleshooting and tips
!
Take note of the hints in the "Important notes" chapter, when you connect or disconnect
cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
►
Make a note of the steps and the circumstances that led to the fault. Also make a note of any
error messages displayed.
►
Switch the notebook off.
►
Please contact the hotline/help desk. The telephone numbers are contained in the supplied
help desk list.
Reinstalling Windows XP
You can reinstall the Windows XP operating system with the "Windows XP Recovery CD" and the
"Drivers & Utilities" CD.
The instructions are provided on the case of the Recovery CD.
!
During the reinstall process your personal files and any installed programs will be deleted.
We advise that you backup your files to an external hard drive, or CD / DVD disk before
you start.
►
Switch the notebook on.
►
Press
the
F12
key when the message
F2: Setup F12: Boot Menu
appears on the
screen.
►
Insert the "Windows XP Recovery CD" into the CD/DVD drive.
►
Select
the
CD-ROM
and press the Enter key.
►
Follow the instructions on the screen.
After the installation you must install all the drivers again. Some installed hardware components will
not be correctly supported until this has been done.
►
Insert the "Drivers & Utilities" CD into the CD/DVD drive.
The CD starts automatically.
►
Click
on
the
Desk Update
button.
►
Select
Automatic driver installation (Express)
and click
Start installation
.
►
Follow the instructions on the screen.
►
Restart your notebook when the driver installation is completed.