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Troubleshooting

Understanding Printer Messages

The printer LCD panel displays messages describing the current state of the printer and indicates
possible printer problems you must resolve. This section describes messages, their meanings, and
how to clear the messages.

IMPORTANT:

•

When an error code is displayed, the print data remaining on the printer and the information accumulated in
the memory of the printer are not secured.

Error-Code

What You Can Do

010-317

Turn off the printer and wait for 30 minutes. Open the front cover and make sure that the
fuser unit is fully installed.

010-397

Turn off the printer. Confirm that the fuser unit is correctly installed, and turn on the
printer. Contact customer support if this failure is repeated.

016-404

Contact your system administrator.

016-405
016-500

Turn off the printer, and turn it on again. Contact customer support if this failure is
repeated.

016-501
016-502
016-520

Contact your system administrator.

016-521
016-522
016-523
016-524
016-527
016-737

Turn off the printer, and turn it on again. Contact customer support if this failure is
repeated.

016-738
016-741
016-744
016-750

Press the button, or wait for 30 seconds for the printer to recover.

016-753
016-755
016-757

The account is not registered. Contact your system administrator.

016-758

The function cannot be used. Contact your system administrator.

016-759

Printable page limit is exceeded. Contact your system administrator.

016-786

Press the button, or wait for 30 seconds for the printer to recover. Check if the
network cable is connected properly. If there is no problem with the network cable,
contact server administrator.

016-790

016-791

Press the button, or wait for 30 seconds for the printer to recover.

016-799

Press the button to clear the message and cancel the current print job. Confirm the
configuration of the printer on the print driver.

016-930

The device is not supported. Remove it from the USB port.

016-931

The USB hub is not supported. Remove it from the USB port.

024-910

Reload the specified paper on the standard 250-sheet tray.

024-911

Reload the specified paper on the optional 250-sheet feeder.

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Summary of Contents for DocuPrint CP305 d

Page 1: ...1 DocuPrint CP305 d User Guide ...

Page 2: ...e Password 54 SimpleMonitor Windows Only 55 Setup Disk Creation Tool Windows Only 56 4 Network Basics 57 Overview of Network Setup and Configuration 58 Connecting Your Printer 59 Connecting Printer to Computer or Network 60 Setting the IP Address 63 TCP IP and IP Addresses 64 Automatically Setting the Printer s IP Address 65 Dynamic Methods of Setting the Printer s IP Address 66 Assigning an IP Ad...

Page 3: ...dia 100 Loading Print Media 103 Capacity 104 Loading Print Media in the Standard 250 Sheet Tray and the Optional 250 Sheet Feeder 105 Loading Print Media in the Single Sheet Feeder SSF 110 Setting Paper Sizes and Types 114 Setting Paper Sizes 115 Setting Paper Types 116 Printing 117 Sending a Job to Print 118 Canceling a Print Job 119 Using the Stored Print Function 120 Printing PDF Files Using PD...

Page 4: ...t Feeder 192 Jam Problems 195 Basic Printer Problems 199 Display Problems 200 Printing Problems 201 Print Quality Problems 203 The Output Is Too Light 204 Toner Smears or Print Comes Off 206 Random Spots Blurred Images 207 The Entire Output Is Blank 208 Streaks Appear on the Output 210 Part or the Entire Output Is Black 211 Pitched Color Dots 212 Vertical Blanks 213 Mottle 214 Ghosting 215 Light I...

Page 5: ...idge 257 Removing the Drum Cartridge 258 Installing the Drum Cartridge 260 Replacing the Fuser Unit 263 Removing the Fuser Unit 264 Installing the Fuser Unit 266 Resetting the Counter of the Fuser Unit 268 Replacing the Feed Roller Unit 269 Removing the Feed Roller Unit in the Standard 250 Sheet Tray 270 Installing the Feed Roller Unit in the Standard 250 Sheet Tray 271 Ordering Supplies 272 Consu...

Page 6: ...5 Removing the Optional 250 Sheet Feeder 288 Contacting Fuji Xerox 291 Technical Support 292 Online Services 293 ...

Page 7: ...6 ...

Page 8: ...out the printer function Please read this guide to achieve the best performance from this printer This guide assumes you are familiar with computers and the basics of network operation and configuration After reading this guide keep it safe and handy for future reference DocuPrint CP305 d User Guide Help Copyright 2011 by Fuji Xerox Co Ltd Fuji Xerox Co Ltd January 2011 Edition 1 ME5055E2 1 ...

Page 9: ...rox Co Ltd In this manual safety instructions are preceded by the symbol Always read and follow the instructions before performing the required procedures It may be a legal offence to print currency notes certificates of stocks and securities or any other documents of similar nature regardless of whether they will be used Fuji Xerox is not responsible for any breakdown of machines due to infection...

Page 10: ...S Copyright 2003 Dr BrianGladman Worcester UK All rights reserved This product uses published AES software provided by Dr Brian Gladmanunder BSD licensing terms TIFF libtiff LibTIFFCopyright 1988 1997 SamLeffler Copyright 1991 1997 Silicon Graphics Inc ICC Profile Little cms LittlecmsCopyright 1998 2004 Marti Maria JPEG Our printer software uses some of the codes defined by the Independent JPEG Gr...

Page 11: ...nstructions on how to set up your printer User Guide CHM Help for Windows HTML files for Mac OS X Describes how to get ready to print and set various features It also covers the operator panel menus troubleshooting tips and maintenance information This guide is on the Driver CD Kit PostScript User Guide Describes how to set up your printer as a PostScript printer and the features that can be confi...

Page 12: ...11 Using This Guide Using This Guide This section includes Organization on page 12 Conventions on page 13 ...

Page 13: ...asic information about how to connect the printer to your computer via the network or USB and how to install the print driver 5 Printing Basics Describes the supported paper how to load paper and how to print data using various print features 6 Using the Operator Panel Menus Describes the setting items available on the operator panel and their setup procedures 7 Troubleshooting Describes the troub...

Page 14: ...mputers and workstations are collectively called computers 2 The following terms are used throughout this guide IMPORTANT Important information that must be read and followed NOTE Additional information that merits emphasis See also References within this guide ...

Page 15: ...for item that if not followed strictly can lead death or severe or fatal injuries and the possibility to do it is comparatively high Used for items that if not followed strictly can lead to severe or fatal injuries Used for items that if not followed strictly can cause injuries to user or damages to machine A symbol for items to pay attention to when handling machine Follow instructions carefully ...

Page 16: ... this product for its rated ampere and voltage Never touch the power cord with wet hands It may cause electric shock Do not place an object on the power cord Always keep the plug connection free of dust The dusty and damp environment may bring about minute electric current in a connector It may generate heat and eventually cause a fire accident To avoid the risk of electric shock and a fire accide...

Page 17: ...ioration of insulations and eventually electric shock or a fire accident Once a month switch off this product and check if the power cord is plugged firmly into an electrical outlet the plug is not excessively heated rusted or bent the plug and electrical outlet are free of dust and the power cord is not cracked or worn down Once you notice any unusual condition switch off and unplug this product ...

Page 18: ...ving direct sunlight Near cookers or humidifiers This product weighs 19 8 kg the main unit with consumables When moving it always carry it by a team of two or more persons to avoid mishandling or injury Locate this product on a level and sturdy surface that can withstand 19 8 Kg Otherwise if tilted the product may fall over and cause injuries Locate this product in a well ventilated area Do not ob...

Page 19: ...than 10 degree angle Otherwise it may fall over and cause injuries To bundle wires and cables always use the cable ties and spiral tubes that Fuji Xerox supplies Otherwise it may cause some defects 10 10 10 10 Right Left Right Left Front Rear Front Rear ...

Page 20: ...iquid is spilled over or metal parts are slipped into the product it may cause electric shock or a fire accident When cleaning this product use the designated cleaning materials exclusive to it Other cleaning materials may result in poor performance of the product Never use aerosol cleaners or it may catch fire and cause explosion Never play the CD ROM supplied with the product on an audio player ...

Page 21: ...or its disposal Keep drum cartridge and toner cartridges out of the reach of children If a child accidentally swallows toner spit it out rinse mouth with water drink water and consult a physician immediately When replacing drum cartridge and toner cartridges be careful not to spill the toner In case of any toner spills avoid contact with clothes skin eyes and mouth as well as inhalation If toner s...

Page 22: ... an electric shock or burn CAUTION Always follow all warning instructions marked on or supplied with this product To avoid the risk of burn injuries and electric shock never touch the area with the High Temperature or High Voltage marks on PRODUCT CODE 0000 To ensure optimum quality and performance of your printer we recommend only using genuine Fuji Xerox toner BLACK K TYPE Not for sale in Japan ...

Page 23: ...ses returned toner cartridges and drum cartridge to make recycle parts recycle materials or energy recovery Proper disposal is required for toner cartridges and drum cartridge no longer needed Do not open toner cartridges and drum cartridge containers Return them to your local Fuji Xerox representative ...

Page 24: ...ons However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separa...

Page 25: ...ples of items that may be illegal to copy or print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt c...

Page 26: ...124 Using the Stored Print Function Stored Print The Stored Print feature allows you to temporarily store your print data in the printer memory and output it later You can effectively manage your time when you print confidential data or large volume data at off peak hours For more information see Using the Stored Print Function on page 120 Multiple Up Print Multiple Up enables you to print multipl...

Page 27: ...Product Features 26 ...

Page 28: ...on at 22 C temperature Continuous print speed 1 A4 plain paper Color 1 Sided 2 23 sheets min 2 Sided 3 16 pages min Monochrome 1 Sided 23 sheets min 2 Sided 16 pages min IMPORTANT 1 Print speed may decrease due to factors such as paper type paper size and printing conditions 2 When continuously printing a single document of A4 3 A4 continuous printing First print 15 5 seconds IMPORTANT Measurement...

Page 29: ...result in poor print quality When printing on envelopes use envelopes that do not have adhesive applied The type of paper being used and environmental conditions can affect printing quality Because of this it is recommended that you test print and confirm proper print quality before using the printer Paper capacity Standard Standard 250 sheet tray 250 sheets Optional 250 sheet feeder 250 sheets SS...

Page 30: ... LPD Port9100 WSD HTTP SMTP RARP AutoIP WINS FTP Telnet DDNS IPP SMB SNMP DHCP BOOTP Bonjour mDNS Power AC 110 127 V 10 10 A or less both 50 60 Hz 3 AC 220 240 V 10 5 A or less both 50 60 Hz 3 IMPORTANT Power outlets that provide the above power level is recommended Maximum machine measured current 12 5A Operating noise main unit only During operation color 6 8 B 53 5 dB A monochrome 6 8 B 53 5 dB...

Page 31: ...e Temperature 5 32 C Humidity 10 85 except malfunctions due to dew condensation Non Use Temperature 20 40 C Humidity 5 85 except malfunctions due to dew condensation IMPORTANT Until the conditions temperature and humidity inside the printer become acclimated to the installation environment certain qualities of the paper can cause poor printing Items Description ...

Page 32: ...on This chapter includes Main Components on page 32 Preparing Printer Hardware on page 37 Installing Optional Accessories on page 38 Turning on the Printer on page 46 Printing a Panel Settings Page on page 47 Power Saver Mode on page 48 ...

Page 33: ...eration 32 Main Components This section provides an overview of your DocuPrint CP305 d This section includes Front View on page 33 Rear View on page 34 Operator Panel on page 35 Securing the Printer on page 36 ...

Page 34: ...gle Sheet Feeder SSF 4 Width Guides 5 Standard 250 Sheet Tray 6 Optional 250 Sheet Feeder 7 Side Cover 8 Side Button 9 Output Tray 10 Output Tray Extension 11 Fuser Unit 12 Drum Cartridge 13 Belt Unit 14 Duplexer 15 Toner Cartridge 1 2 3 4 5 6 10 9 8 7 11 12 13 14 15 ...

Page 35: ...Basic Operation 34 Rear View 1 USB Port 2 Ethernet Port 3 Power Switch 4 Power Connector 5 Security Slot 6 Control Board Cover 1 2 6 5 3 4 ...

Page 36: ...rgy Saver button Lights up in the Sleep mode Press this button to exit the Sleep mode 6 Cancel Job button Cancels the current print job 7 button Displays the selected menu or item and determines the selected value in the Menu mode 8 Back button Switches to the Print mode from the top menu of the Menu mode Returns to the upper hierarchy of the menu from the submenu of the Menu mode 9 Error LED Ligh...

Page 37: ...inter To protect your printer from theft you can use the optional Kensington lock Attach the Kensington lock to the security slot on your printer For details see the operating instructions supplied with the Kensington lock Security slot ...

Page 38: ...37 Basic Operation Preparing Printer Hardware 1 Open the side cover 2 Completely pull out the eight yellow ribbons 3 Close the side cover ...

Page 39: ...nal by installing the optional accessories This section describes how to install the printer s options such as the optional memory module and optional 250 sheet feeder This section includes Installing the Optional Memory Module on page 39 Installing the Optional 250 Sheet Feeder on page 42 ...

Page 40: ...odule 1 Turn off the printer 2 Turn the screw on the control board cover counterclockwise and open the cover NOTE Loosen the screw You do not need to remove the screw 3 Align the connector of the memory module with the slot and insert the memory module into the slot 4 Push the memory module firmly into the slot ...

Page 41: ... then press the button c Select Printer Settings and then press the button The Printer Settings page is printed 8 Confirm the amount of Memory Capacity listed under General in the Printer Settings page If the memory capacity has not increased turn off the printer unplug the power cord and re install the memory module 9 If you installed the optional memory module after installing the print driver u...

Page 42: ...ly and then click OK 5 Close the Devices and Printers folder Windows Vista Windows Vista x64 1 Click Start Control Panel Hardware and Sound Printers 2 Right click the printer icon of the DocuPrint CP305 d and select Properties 3 Click the Options tab and then click Get Information from Printer 4 Click Apply and then click OK 5 Close the Printers folder Windows Server 2008 Windows Server 2008 x64 1...

Page 43: ...heet feeder in the location that the printer is located 5 Pull the standard 250 sheet tray out of the printer about 200 mm Hold the standard 250 sheet tray with both hands and remove it from the printer 6 Lift the printer and align the five guide pins of the optional 250 sheet feeder with the holes at the bottom of the printer Gently lower the printer onto the optional 250 sheet feeder CAUTION Two...

Page 44: ...t the standard 250 sheet tray into the printer and push until it stops IMPORTANT Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer 9 Reconnect all cables into the rear of the printer and turn on the printer NOTE CAUTION Be careful not to pinch your fingers when lowering the printer onto the optional 250 sheet feeder ...

Page 45: ...is not listed turn off the printer unplug the power cord and re install the optional 250 sheet feeder 12 After loading paper in the optional 250 sheet feeder specify the paper type from the printer operator panel a Press the Menu button b Select Tray Settings and then press the button c Select Tray 2 and then press the button d Select Paper Type and then press the button e Select the paper type fo...

Page 46: ... 4 Click Apply and then click OK 5 Close the Devices and Printers folder Windows Vista Windows Vista x64 1 Click Start Control Panel Hardware and Sound Printers 2 Right click the printer icon of the DocuPrint CP305 d and select Properties 3 Click the Options tab and then click Get Information from Printer 4 Click Apply and then click OK 5 Close the Printers folder Windows Server 2008 Windows Serve...

Page 47: ...ension cords or power strips The printer should not be connected to an uninterrupted power supply UPS system 1 Connect the power cord to the power connector on the rear of your printer 2 Connect the other end of the power cord to the power source 3 Turn on the printer ...

Page 48: ...ings Page The Panel Settings page shows current settings for the operator panel menus 1 Press the Menu button 2 Select Report List and then press the button 3 Select Panel Settings and then press the button The Panel Settings page is printed ...

Page 49: ...Sleep mode after another six minutes of inactivity When the printer is in the Low Power mode the LCD backlight turns off In the Sleep mode Energy Saver button lights up The display also goes blank and displays nothing The factory default settings of three minutes Low Power mode and six minutes Sleep mode are changeable within the range of 3 to 60 minutes Low Power mode and 1 to 6 minutes Sleep mod...

Page 50: ...exit the Sleep mode press the Energy Saver button NOTE Opening and closing a cover will cause the printer to exit the Low Power mode and the Sleep mode When the printer is in the Sleep mode all buttons on the operator panel except for the Energy Saver button do not function To use the buttons on the operator panel press the Energy Saver button to exit the Sleep mode See also Setting the Power Save...

Page 51: ...Basic Operation 50 ...

Page 52: ...hipped with your printer to install a combination of software programs depending on your operating system This chapter includes Print Drivers on page 52 CentreWare Internet Services on page 53 SimpleMonitor Windows Only on page 55 Setup Disk Creation Tool Windows Only on page 56 ...

Page 53: ...Drivers To access all of your printer s features install the print drivers from the Driver CD Kit or PostScript Driver Library CD The print drivers enable your computer and printer to communicate and provide access to your printer features ...

Page 54: ...instant access to printer status and printer configuration options Anyone on your network can access the printer using their web browser software In administrative mode you can change the configuration of the printer and manage your printer settings without leaving your computer NOTE Users who are not given passwords by the administrator can still view the configuration settings and options in use...

Page 55: ...led for Administrator Mode 6 In the Administrator Login ID field enter a name for the administrator NOTE The default ID and password are 11111 and x admin respectively 7 In the Administrator Password and Re enter Password fields enter a password for the administrator 8 In the Maximum Login Attempts field enter the number of login attempts allowed 9 Click Apply Your new password has been set and an...

Page 56: ...hen an error occurs for example when a paper jam occurs or toner is running low By default the Printer Status window launches when printing and an error occurs When an error occurs the error message appears on the Printer Status window You can specify the conditions for starting the Printer Status window in Auto start setup To change the pop up settings for the Printer Status window The following ...

Page 57: ...ument settings Watermarks Font references If you want to install the print driver with the same settings on multiple computers running the same operating system create a setup disk in a floppy disk or in a server on the network Using the setup disk that you have created will reduce the amount of work required when installing the print driver Install the DocuPrint CP305 d driver in the computer on ...

Page 58: ...Configuration on page 58 Connecting Your Printer on page 59 Setting the IP Address on page 63 Installing Print Driver on Computers Running Windows on page 71 Installing Print Driver on Computers Running Mac OS X on page 81 Installing Print Driver on Computers Running Linux CUPS on page 82 ...

Page 59: ...er s TCP IP address which is required to identify the printer on the network Microsoft Windows operating systems Run the Installer on the Driver CD Kit or PostScript Driver Library CD to automatically set the printer s IP address if the printer is connected to an established TCP IP network You can also manually set the printer s IP address on the operator panel Mac OS X and Linux systems Manually ...

Page 60: ...ng Your Printer Your DocuPrint CP305 d interconnection cables must meet the following requirements Connection Type Connection Specifications USB USB 2 0 Ethernet 10 Base T 100 Base TX 1000 Base TX 1 USB port 2 Ethernet port 1 2 ...

Page 61: ...quirements vary for the different connection methods Ethernet cable and hardware are generally not included with your printer and must be purchased separately The available features for each connection type are shown in the following table Connection Type Available Features USB When connected via USB you can Instruct print jobs from a computer Ethernet When connected via Ethernet you can Instruct ...

Page 62: ...d go to Network Connection on page 62 To connect the printer to a computer 1 Connect the smaller USB connector into the USB port on the rear of the printer NOTE Ensure that you match the USB symbol on the cable to the USB symbol on the printer 2 Connect the other end of the cable into a USB port of the computer NOTE Do not connect the printer USB cable to the USB port available on the keyboard ...

Page 63: ...tion To connect the printer to a network 1 Connect an Ethernet cable To connect the printer to the network connect one end of the Ethernet cable into the Ethernet port on the rear of the printer and the other end to a LAN drop or hub ...

Page 64: ...esses on page 64 Automatically Setting the Printer s IP Address on page 65 Dynamic Methods of Setting the Printer s IP Address on page 66 Assigning an IP Address for IPv4 Mode on page 67 Verifying the IP Settings on page 69 Printing and Checking the Printer Settings Page on page 70 ...

Page 65: ...otocols each printer and computer must have a unique IP address It is important that the addresses are similar but not the same only the last digit needs to be different For example your printer can have the address 192 168 1 2 while your computer has the address 192 168 1 3 Another device can have the address 192 168 1 4 Many networks have a Dynamic Host Configuration Protocol DHCP server A DHCP ...

Page 66: ...iver CD Kit or PostScript Driver Library CD to detect or assign an IP address to your printer For further instructions insert the Driver CD Kit or PostScript Driver Library CD into your computer s CD ROM drive After the Installer launches follow the prompts for installation NOTE For the automatic installer to function the printer must be connected to an established TCP IP network ...

Page 67: ...g the Operator Panel To turn on off either the DHCP or AutoIP protocol 1 On the operator panel press the Menu button 2 Select Admin Menu and then press the button 3 Select Wired Network and then press the button 4 Select TCP IP and then press the button 5 Select IPv4 and then press the button 6 Select Get IP Address and then press the button 7 Select DHCP Autonet and then press the button Using Ce...

Page 68: ...hen press the button 4 Select Wired Network and then press the button 5 Select TCP IP and then press the button 6 Select IPv4 and then press the button 7 Select Get IP Address and then press the button 8 Select Panel and then press the button 9 Ensure that the message Restart Printer to apply setting appears and then press any button 10 Press the button to select IP Address and then press the butt...

Page 69: ...ted at the first octet of the gateway address 21 Specify the value of the gateway address using the or button 22 Press the button The cursor moves to the next octet 23 Repeat steps 21 to 22 to set gateway address and then press the button 24 Ensure that the message Restart Printer to apply setting appears and then press any button 25 Turn off and turn on the printer See also Operator Panel on page...

Page 70: ...to ensure that the IP address subnet mask and gateway are appropriate To verify if the printer is active on the network run the ping command in your computer 1 Click start and select Run 2 Enter cmd and then click OK A black window is displayed 3 Enter ping xx xx xx xx where xx xx xx xx is the IP address of your printer and then press the Enter key 4 Reply from the IP address denotes printer is ac...

Page 71: ... press the button 3 Select Printer Settings and then press the button The Printer Settings page is printed 4 Confirm the IP address next to IP Address under Network Wired on the Printer Settings page If the IP address is 0 0 0 0 wait for a few minutes to resolve the IP address automatically and then print the Printer Settings page again If the IP address is not resolved automatically see Assigning...

Page 72: ...ning Windows This section includes Identifying Print Driver Pre install Status For Network Connection Setup on page 72 Inserting the CD ROM on page 73 USB Connection Setup on page 74 Network Connection Setup on page 75 Setting Up for Shared Printing on page 76 ...

Page 73: ...address is not resolved automatically see Assigning an IP Address for IPv4 Mode on page 67 Disabling the Firewall Before Installing Your Printer NOTE For Windows XP Service Pack 2 or 3 must be installed If you are running one of the following operating systems you must disable the firewall before installing the Fuji Xerox printer software Windows 7 Windows Vista Windows Server 2008 R2 Windows Serv...

Page 74: ... If the CD does not automatically launch click Start start for Windows XP All Programs for Windows Vista and Windows 7 Accessories for Windows Vista and Windows 7 Run and then enter D setup exe where D is the drive letter of your CD and then click OK For Installing PostScript Print Driver 1 Insert the PostScript Driver Library CD into your computer ...

Page 75: ...ed in the Help to install the print driver USB Printing A personal printer is a printer attached to your computer or a print server using a USB If your printer is attached to a network and not your computer see Network Connection Setup on page 75 For Installing PostScript Print Driver Windows users should read the PostScript User Guide for information on how to install the print driver ...

Page 76: ... CD drive in a Linux environment you need to mount the CD according to your system environment The command strings are mount media CD ROM For installing PCL print driver 1 Click Installing Driver and Software 2 Click Print Driver 3 Select Standard or Custom setup 4 Follow the on screen instructions to install the print driver For installing PostScript print driver Windows users should read the Pos...

Page 77: ...ight click the printer icon and select Properties 3 On the Sharing tab select the Share this printer radio button and then enter a name in Share name text box 4 Click Additional Drivers and select the operating systems of all network clients that print to the printer 5 Click OK If you are missing files you are prompted to insert the server operating system CD 6 Click Apply and then click OK For Wi...

Page 78: ... enter a name in Share name text box 4 Click Additional Drivers and select the operating systems of all network clients that print to the printer 5 Click OK 6 Click Apply and then click OK To confirm that the printer is properly shared Ensure that the printer object in the Printers Printers and Faxes or Devices and Printers folder is shared The shared icon is shown under the printer icon Browse Ne...

Page 79: ...t box The server host name is the name of the server computer that identifies it on the network The shared printer name is the name assigned during the server installation process 5 Click Browse for a printer and then click Next 6 Select the printer and then click Next If this is a new printer you may be prompted to install a print driver If no system driver is available you need to specify the pa...

Page 80: ...ame and click Next The server host name is the name of the server computer that identifies it on the network The shared printer name is the name assigned during the server installation process 4 If this is a new printer you may be prompted to install a print driver If no system driver is available you need to specify the path to available drivers 5 Select Yes if you want this printer to be set as ...

Page 81: ...tion 7 Click Finish When a test page prints successfully installation is complete For Windows 7 Windows 7 64 bit Edition and Windows Server 2008 R2 1 Click Start Devices and Printers 2 Click Add a Printer to launch the Add Printer wizard 3 Select Add a network wireless or Bluetooth printer If the printer is listed select the printer and click Next or select The printer that I want isn t listed Cli...

Page 82: ...81 Network Basics Installing Print Driver on Computers Running Mac OS X For information on how to install the print driver refer to the PostScript User Guide ...

Page 83: ...ting System on Red Hat Enterprise Linux 4 WS 5 Client or SUSE Linux Enterprise Desktop 10 11 This section includes Installing the Print Driver on page 83 Setting Up the Queue on page 84 Setting the Default Queue on page 87 Specifying the Printing Options on page 88 Setting the Password for Authority as the Printer Administrator on page 90 Uninstalling the Print Driver on page 91 ...

Page 84: ...ur system 1 Double click Fuji_Xerox DocuPrint_CP305_d x x y noarch rpm in the Driver CD Kit 2 Enter the administrator s password 3 Click Continue in the Completed System Preparation window Installation starts When the installation is complete the window is automatically closed For SUSE Linux Enterprise Desktop 10 1 Double click Fuji_Xerox DocuPrint_CP305_d x x y noarch rpm in the Driver CD Kit 2 E...

Page 85: ...n 3 Enter root as the user name and enter the administrator password 4 Click Add Printer Enter the name of the printer in Name in the Add New Printer window and click Continue You can optionally specify the location and description of the printer for further information For network connections a Select LPD LPR Host or Printer from the Device menu and click Continue b Enter the IP address of the pr...

Page 86: ...ck Next d Enter the IP address of the printer in Host name of the printer server e Enter the name of the printer queue in Name of the remote queue and click Next f Enter the printer name in Name for printing NOTE The Description of Printer and Location of Printer do not have to be specified g Select the Do Local Filtering check box and click Next h Select Fuji Xerox as Select manufacturer Select X...

Page 87: ... from Access Network Printer or Printserver Box via d Enter the IP address of the printer in IP Address or Host Name e Select Fuji Xerox in Select the printer manufacturer f Click OK The Add New Printer Configuration dialog box appear g Select DocuPrint XXX vx x DocuPrint DocuPrint_XXX ppd gz from the Search for Drivers list NOTE You can specify the printer name in Set Name h Confirm the settings ...

Page 88: ...lect the printer you want to set to default on the Printer Configuration and select Set default in the Other button menu 3 Click Finish For SUSE Linux Enterprise Desktop 11 1 Select Computer More Applications and select YaST on the Application Browser 2 Enter the administrator password YaST Control Center is activated 3 Select Hardware on YaST Control Center and select Printer The Printer Configur...

Page 89: ...as been configured successfully appears The setting is complete For SUSE Linux Enterprise Desktop 10 1 Open a web browser 2 Enter http localhost 631 admin in Location and press the Enter key 3 Enter root as the user name and enter the administrator password The CUPS window appears NOTE Set the password for authority as the printer administrator before setting the printer queue If you have not set ...

Page 90: ...S window appears NOTE Set the password for authority as the printer administrator before setting the printer queue If you have not set it go to Setting the Password for Authority as the Printer Administrator on page 90 4 Click Manage Printers 5 Specify the required settings and click Continue The message Printer xxx has been configured successfully appears The setting is complete Execute printing ...

Page 91: ... 1 Select Computer More Applications and select GNOME Terminal on the Application Browser 2 Enter the following command in the terminal window su Enter the administrator password lppasswd g sys a root Enter the password for authority as the printer administrator after the Enter password prompt Reenter the password for authority as the printer administrator after the Enter password again prompt su ...

Page 92: ...t Computer More Applications and select Konsole on the Application Browser 2 Enter the following command in the terminal window to delete the print queue 3 Repeat the command above for all queues for the same model 4 Enter the following command in the terminal window The print driver is uninstalled su Enter the administrator password usr sbin lpadmin x Enter the print queue name su Enter the admin...

Page 93: ...owing command in the terminal window to delete the print queue 3 Repeat the command above for all queues for the same model 4 Enter the following command in the terminal window The print driver is uninstalled su Enter the administrator password usr sbin lpadmin x Enter the print queue name su Enter the administrator password rpm e Fuji_Xerox DocuPrint_CP305_d ...

Page 94: ...cs This chapter includes About Print Media on page 94 Supported Print Media on page 98 Loading Print Media on page 103 Setting Paper Sizes and Types on page 114 Printing on page 117 Printing With Web Services on Devices WSD on page 138 ...

Page 95: ... Guidelines on page 97 Using paper that is not appropriate for the printer can cause paper jams image quality problems or printer failure To achieve the best performance from your printer we recommend you to use only the paper described in this section When using paper other than that recommended contact the Fuji Xerox local representative office or an authorised dealer ...

Page 96: ...g may occur when printing envelopes Do not overload the paper tray Do not load print media above the fill line on the inside of the paper width guides Adjust the paper width guides to fit the paper size If excessive jams or wrinkles occur use paper or other media from a new package See also Loading Print Media in the Standard 250 Sheet Tray and the Optional 250 Sheet Feeder on page 105 Loading Env...

Page 97: ... than 0 09 inches such as optical character recognition OCR forms In some cases you can adjust registration with your software program to successfully print on these forms Coated paper erasable bond synthetic paper and thermal paper Rough edged rough or heavily textured surface paper or curled paper Recycled paper containing more than 25 post consumer waste that does not meet DIN 19 309 Multiple p...

Page 98: ...ced as much as possible Maintain constant temperatures and relative humidity Avoid attics kitchens garages and basements for storing print media Store print media flat Print media should be stored on pallets cartons shelves or in cabinets Avoid having food or drinks in the area where print media is stored or handled Do not open sealed packages of paper until you are ready to load them into the pri...

Page 99: ...akdown and damage to your printer To use the features of this printer effectively use the suggested print media that is recommended here IMPORTANT The toner may come off the print media if it gets wet by water rain steam and so on For details contact the Fuji Xerox local representative office or an authorised dealer ...

Page 100: ...ay and SSF can handle are Width 76 2 mm 3 00 inches to 215 9 mm 8 5 inches Length 127 mm 5 00 inches to 355 6 mm 14 00 inches The maximum dimensions of print media that the optional 250 sheet feeder can handle are Width 148 mm 5 83 inches to 215 9 mm 8 5 inches Length 210 mm 8 27 inches to 355 6 mm 14 00 inches ...

Page 101: ...nches Executive SEF 7 25 10 5 inches Com 10 SEF 4 125 9 5 inches Monarch Envelope SEF 3 875 7 5 inches DL Envelope SEF 110 220 mm C5 Envelope SEF 162 229 mm Custom Size Width 76 2 215 9 mm 3 8 5 inches Length 127 355 6 mm 5 14 inches Paper Type Weight Plain Plain Paper Light Lightweight Cardstock Heavyweight Cardstock Envelope Letterhead Lightweight Glossy Cardstock Heavyweight Glossy Cardstock Ho...

Page 102: ...es DL Envelope SEF 110 220 mm DL Envelope LEF 220 110 mm C5 Envelope SEF 162 229 mm Custom Size Width 76 2 215 9 mm 3 8 5 inches 1 Length 127 355 6 mm 5 14 inches 2 Paper Type Weight Plain Plain Paper Light Lightweight Cardstock Heavyweight Cardstock Envelope Labels Label Thick Letterhead Hole Punched Colored Special Loading Capacity 250 sheets of standard paper 1 Maximum width 220 mm for envelope...

Page 103: ...t Feeder SSF on page 110 Loading Envelope in the Single Sheet Feeder SSF on page 111 Printing on print media that differs from the paper size or paper type selected on the print driver or loading print media into an unsuitable paper tray for printing may lead to paper jams To ensure that printing is correctly done select the correct paper size paper type and paper tray Paper Size A4 SEF 210 297 mm...

Page 104: ...edia Loading print media properly helps prevent jams and ensures trouble free printing Before loading any print media identify the recommended print side of the print media This information is usually indicated on the print media package ...

Page 105: ...Printing Basics 104 Capacity The standard 250 sheet tray and optional 250 sheet feeder can hold 250 sheets of the standard paper The SSF can hold 1 sheet of the standard paper ...

Page 106: ...se only laser print media Do not use ink jet paper in your printer 1 Pull the tray out of the printer about 200 mm Hold the tray with both hands and remove it from the printer 2 Adjust the paper guides NOTE Extend the rear side of the tray when you load Legal size paper 3 Before loading the print media flex the sheets and fan them Straighten the edges of the stack on a level surface ...

Page 107: ...h guides against the edges of the paper NOTE When loading user specified print media adjust the width guides and slide the extendable part of the tray by pinching the length guide and sliding it until it rests lightly against the edge of the paper 6 After confirming that the guides are securely adjusted insert the tray into the printer 7 On the operator panel select the desired paper size and then...

Page 108: ...do not load envelopes in the standard 250 sheet tray right after they have been removed from the packaging they may bulge To avoid jams flatten them as shown below before loading the envelopes in the tray Com 10 Load the envelopes short edge feed with the flaps closed and the print side up Ensure that the flaps come at the right when you face towards the printer ...

Page 109: ...p Ensure that the flaps come at the right when you face towards the printer OR Load the envelopes long edge feed with the flaps open and the print side up Ensure that the flaps come at the top when you face towards the printer C5 Load the envelopes short edge feed with the flaps closed and the print side up Ensure that the flaps come at the bottom when you face towards the printer ...

Page 110: ... Letterhead in the Standard 250 Sheet Tray and the Optional 250 Sheet Feeder When you use the standard 250 sheet tray and optional 250 sheet feeder letterhead and hole punched paper enter the printer with the print side facing up ...

Page 111: ...ld both sides of the print media face down close to the SSF and push it 8 cm to 9 cm 4 inches into the printer until it automatically feeds NOTE Do not force the print media into the SSF Load letterhead face down with the top of the sheet entering the printer first If you experience problems with paper feed turn the paper around ...

Page 112: ...nt side down Ensure that the flap comes at the right when you face towards the printer IMPORTANT Never use envelopes with windows coated linings or self stick adhesives These lead to paper jams and can cause damage to the printer NOTE Ensure that you load an envelope with the flap completely closed Insert an envelope with the flap side face up and with the stamp area on the top right side ...

Page 113: ...use envelopes with windows coated linings or self stick adhesives These lead to paper jams and can cause damage to the printer NOTE Ensure that you load an envelope with the flap completely opened Insert an envelope with the flap side face up and with the stamp area on the bottom right side Loading Letterhead in the Single Sheet Feeder SSF When you use the SSF letterhead enters the printer first w...

Page 114: ...nt media see Print Media Usage Guidelines on page 95 Do not add or remove print media when the printer is printing from the SSF This may result in a paper jam Print media should be loaded with the recommended print side down and the top of the print media going into the SSF first Do not place objects on the SSF Also avoid pressing down or applying excessive force on it The icons on the SSF show ho...

Page 115: ...before printing NOTE When loading print media in the SSF use the print driver to set the paper size and type For more information refer to the online help of the driver This section describes how to set the paper size and type on the operator panel See also Understanding the Printer Menus on page 142 This section includes Setting Paper Sizes on page 115 Setting Paper Types on page 116 ...

Page 116: ...panel press the Menu button 2 Select Tray Settings and then press the button 3 Select Tray 1 or Tray 2 and then press the button 4 Select Paper Size and then press the button 5 Select the correct paper size for the print media loaded and then press the button ...

Page 117: ...or the feeder Otherwise print quality problems can occur 1 On the operator panel press the Menu button 2 Select Tray Settings and then press the button 3 Select Tray 1 or Tray 2 and then press the button 4 Select Paper Type and then press the button 5 Select the correct paper type for the print media loaded and then press the button ...

Page 118: ...ob to Print on page 118 Canceling a Print Job on page 119 Using the Stored Print Function on page 120 Printing PDF Files Using PDF Bridge Windows Only on page 122 Selecting Printing Options on page 126 Printing Custom Size Paper on page 132 Auditron on page 134 Checking Status of Print Data on page 135 Printing a Report Page on page 136 Printer Settings on page 137 ...

Page 119: ...rint box to see all of the available system settings you can change If you are not familiar with a feature in the print driver window open the online Help for more information To print a job from a typical Microsoft Windows application 1 Open the file you want to print 2 From the File menu select Print 3 Verify that the correct printer is selected in the dialog box Modify the system settings as ap...

Page 120: ...end a job to print a small printer icon appears in the bottom right corner of the taskbar 1 Double click the printer icon A list of print jobs appears in the printer window 2 Select the job you want to cancel 3 Press Delete key on the keyboard Canceling a Job From the Desktop 1 Click start Printers and Faxes for Windows XP Click Start Printers and Faxes for Windows Server 2003 Click Start Devices ...

Page 121: ...me NOTE Secure Print is available when you use the PCL driver Secure Print requires specifying a password for confidentiality Sample Print When you specify multiple copies for a collated job this feature allows you to print only the first set for checking before proceeding to print the remaining copies at the printer You can select whether the remaining data is printed or deleted NOTE If a print j...

Page 122: ...Password on the Operator Panel Secure Print When you select your user ID for Secure Print the following prompt appears Use the buttons on the operator panel to enter the numeric password you specified in the print driver The password you entered will be displayed as asterisks to ensure confidentiality If you enter an invalid password the message Wrong password Re enter appears Wait three seconds o...

Page 123: ...orted PDF Files PDF files created on the following versions of Adobe Acrobat can be printed using PDF Bridge Adobe Acrobat 5 X excluding some of the features added to PDF1 4 Adobe Acrobat 6 X excluding some of the features added to PDF1 5 Adobe Acrobat 7 X excluding some of the features added to PDF1 6 NOTE Some PDF files cannot be printed depending on how they are created In such case open the fi...

Page 124: ... the printer s LPD or FTP port using the operator panel or CentreWare Internet Services default Enable Using the lpr command In the command prompt enter the lpr command as described in the following example Example Printing event pdf when the printer s IP address is 192 168 1 100 Using the ftp command In the command prompt enter the ftp command as described in the following example Example Printin...

Page 125: ...s for Windows Server 2003 Click Start Devices and Printers for Windows 7 and Windows Server 2008 R2 Click Start Control Panel Hardware and Sound Printers for Windows Vista Click Start Control Panel Printers for Windows Server 2008 A list of available printers appears 2 Right click the printer and select Printing Preferences The Paper Output tab appears 3 From Paper Tray select Tray1 Tray2 or Auto ...

Page 126: ... printer printing preferences dialog box NOTE To use the booklet printing select Tray1 Tray2 or Auto Paper Select for Paper Tray in the Paper Output tab Do not select Manual Feeder 2 Sided Print Assumes binding along the long edge of the page left edge for portrait orientation and top edge for landscape orientation The following illustration shows long edge binding for portrait and landscape pages...

Page 127: ...references 1 Click start Printers and Faxes for Windows XP Click Start Printers and Faxes for Windows Server 2003 Click Start Devices and Printers for Windows 7 and Windows Server 2008 R2 Click Start Control Panel Hardware and Sound Printers for Windows Vista Click Start Control Panel Printers for Windows Server 2008 A list of available printers appears 2 Right click the icon for your printer and ...

Page 128: ...P305 d PCL 6 and click Preferences to open the print driver 3 Make selections on the driver tabs See the following table for specific printing options NOTE In Windows XP Windows Server 2003 Windows Server 2008 Windows Vista Windows Server 2008 R2 and Windows 7 you can save current printing options with a distinctive name and apply them to other print jobs Select either the Paper Output Image Optio...

Page 129: ...ttings 2 Sided Print Output Color Quantity Paper Summary Paper Size Paper Tray Paper Type Manual Feeder Feed Orientation Covers Separators Envelope Paper Setup Wizard Printer Status Defaults Image Options tab Output Color Image Quality Output Recognition Image Adjustment Mode Image Types Image Auto Correction Image Settings Color Balance Profile Settings Defaults Layout tab Image Orientation Multi...

Page 130: ...lay Annotation Defaults Windows XP Windows XP x 64bit Windows Server 2003 Windows Server 2003 x 64bit Windows Vista Windows Vista x 64bit Windows Server 2008 Windows Server 2008 x 64bit Windows Server 2008 R2 Windows 7 or Windows 7 x 64bit Advanced Settings tab Skip Blank Pages Draft Mode Banner Sheet Substitute Tray Other Settings Graphics Settings Items Settings for Paper Tray Selection Method S...

Page 131: ...inter settings To print jobs using specific printer settings click the applicable saved preset in the Presets list 3 Click Print to print the job Mac OS X Print Driver Printing Options The table shown below uses Mac OS X 10 6 TextEdit as an example Printing options for Mac OS X Item Printing Options Copies Collated Pages Paper Size Orientation Layout Pages per Sheet Layout Direction Border Two Sid...

Page 132: ...djustment Screen Color Balance Defaults Printer Features Feature Sets Gray Guaranteed Feed Orientation Paper Type Substitute Tray Custom Paper Auto Orientation Image Enhancement Draft Mode Skip Blank Pages Halftone Screen Lock High speed for monochrome documents Trapping Letterhead Duplex Mode Summary Item Printing Options ...

Page 133: ...using a narrow width paper Using the Windows Print Driver On the Windows print driver set the custom size in the Custom Paper Size dialog box This section explains the procedure using Windows XP and the PCL 6 driver as an example For Windows XP or later an administrator s password only allows users with administrator rights to change the settings Users without the rights of administrator can only ...

Page 134: ... type from Paper Type 6 Click the Layout tab 7 From Fit to New Paper Size select Same as Paper Size 8 Click OK 9 Click Print in the Printer dialog box to start printing Using the Mac OS X Print Driver This section explains the procedure using Mac OS X 10 6 TextEdit as an example 1 From the File menu select Page Setup 2 Select the printer as the printer to be used from Format For 3 From Paper Size ...

Page 135: ...tication The following illustration shows how the printer works with Auditron Registererd user A Registererd user B Can print up to 10 000 pages in black and white Print account report Normal user D System administrator C Can print up to 10 000 pages in color or black and white Cannot print if not a registered user or if the printed pages exceeds the limit Reference account report for each registe...

Page 136: ...utton on the left of the SimpleMonitor window Status Settings button Displays the Status Settings dialog box and allows you to check the printer name printer connection port and printer status For more information about SimpleMonitor see Help The following procedure uses Windows XP as an example 1 Click start All Programs 2 Select Fuji Xerox 3 Select SimpleMonitor for Asia Pacific 4 Select SimpleM...

Page 137: ...inter Settings Page To verify detailed printer settings print a printer settings page A printed printer settings page also allows you to verify whether or not options have been installed properly See also Understanding the Printer Menus on page 142 1 Press the Menu button 2 Select Report List and then press the button 3 Select Printer Settings and then press the button The printer settings page is...

Page 138: ... Select the desired menu and then press the button 3 Select the desired menu or menu item and then press the button If the selection is a menu the menu is opened and the first system setting in the menu appears If the selection is a menu item the default menu setting for the menu item appears The current user default menu setting is marked with an asterisk Each menu item has a list of values for t...

Page 139: ...his section provides information for network printing with WSD the new Microsoft protocol for Microsoft Windows Vista Windows Server 2008 Windows Server 2008 R2 and Windows 7 This section includes Adding Roles of Print Services on page 139 Printer Setup on page 140 ...

Page 140: ... menu 3 Select the Print Services check box on the Server Roles window in the Add Roles Wizard and then click Next 4 Click Next 5 Select the Print Server check box and then click Next 6 Click Install For Windows Server 2008 R2 1 Click Start Administrative Tools Server Manager 2 Select Add Roles from the Action menu 3 Select the Print and Document Services check box on the Server Roles window in th...

Page 141: ... group 1 Click The printer that I want isn t listed 2 Select Add a printer using a TCP IP address or hostname and click Next 3 Select Web Services Device from Device type 4 Enter the printer s IP address in Hostname or IP address and click Next Before installing the driver using the Add Printer wizard on Windows Server 2008 R2 or Windows 7 perform one of the following Establish the Internet connec...

Page 142: ...l Menus 6 Using the Operator Panel Menus This chapter includes Understanding the Printer Menus on page 142 Panel Lock Function on page 173 Setting the Power Saver Time Option on page 176 Resetting to Factory Defaults on page 177 ...

Page 143: ...vailable to a number of users the access to the Admin Menu can be limited This prevents other users from using the operator panel to inadvertently change a user default that has been set by the administrator However you can use your print driver to override user defaults and select settings for individual print jobs ...

Page 144: ... panel menus PCL Fonts List Purpose To print a sample of the available PCL fonts PCL Macro List Purpose To print the information on the downloaded PCL macro PS Fonts List Purpose To print a sample of the available PS fonts PDF Fonts List Purpose To print a sample of the available PDF fonts Job History Purpose To print a detailed list of the print jobs that have been processed This list contains th...

Page 145: ...g colors Stored Documents NOTE Stored Documents feature is available only when the 512 MB optional memory module is installed on the printer and RAM Disk under System Settings is enabled Purpose To print a list of all files stored for Secure Print and Sample Print in the RAM disk ...

Page 146: ... number of printed pages Values Meter 1 Displays the total number of color prints Meter 2 Displays the total number of monochrome prints Meter 3 Displays the total number of large size color prints Meter 4 Displays the total number of color and monochrome prints Meter 1 Meter 2 ...

Page 147: ...ttings menu to change printer settings that only affect jobs using the PCL emulation printer language NOTE Values marked by an asterisk are the factory default menu settings Paper Tray Purpose To specify the default paper tray Values Auto Tray 1 Tray 2 1 Manual Feed 1 Tray 2 is available only when the optional 250 sheet feeder is installed ...

Page 148: ...ies the length of the custom size paper 127 355 mm Landscape X 210 mm Specifies the width of the custom size paper 77 215 mm 1 The default for Output Size varies depending on country specific factory Letter 8 5x11 1 US Folio 8 5x13 Legal 8 5x14 A4 210x297 A5 148x210 B5 182x257 Executive Monarch Env DL Env 110x220 C5 Env 162x229 10Env 4 1x9 5 New Custom Size Portrait Y 11 7 inch Specifies the lengt...

Page 149: ...r to be bound by long edge Short Edge Flip Prints on both sides of a sheet of paper to be bound by short edge CG Times LetterGothic CourierPS CG Times It LetterGothic It CourierPS Ob CG Times Bd LetterGothic Bd CourierPS Bd CG Times BdIt Albertus Md CourierPS BdOb Univers Md Albertus XBd SymbolPS Univers MdIt Clarendon Cd Palatino Roman Univers Bd Coronet Palatino It Univers BdIt Marigold Palatino...

Page 150: ...r typographic fonts GaramondAntiqua Times Roman N C Schbk Bd Garamond Krsv Times It N C Schbk BdIt Garamond Hlb Times Bd ITC A G Go Bk GaramondKrsvHlb Times BdIt ITC A G Go BkOb Courier Helvetica ITC A G Go Dm Courier It Helvetica Ob ITC A G Go DmOb Courier Bd Helvetica Bd ZapfC MdIt Courier BdIt Helvetica BdOb ZapfDingbats ROMAN 8 WIN L1 ISO 6 ISO L1 WIN L2 ISO 11 ISO L2 WIN L5 ISO 15 ISO L5 DESK...

Page 151: ...uantity within the range of 1 to 999 The default is 1 Set the number of copies required for a specific job from the print driver Values selected from the print driver always override values selected from the operator panel Image Enhance Purpose To specify whether to enable the Image Enhance feature which makes the boundary line between black and white smoother to decrease jagged edges and enhance ...

Page 152: ...o change printer settings that only affect the PDF jobs NOTE Values marked by an asterisk are the factory default menu settings Quantity Purpose To specify the number of copies to print Values Disable Does not print in the draft mode Enable Prints in the draft mode Off The line termination command is not added CR CR LF LF FF FF Add LF The LF command is added CR CR LF LF LF FF FF Add CR The CR comm...

Page 153: ...ide of a sheet of paper Long Edge Flip Prints on both sides of a sheet of paper to be bound by long edge Short Edge Flip Prints on both sides of a sheet of paper to be bound by short edge Normal For documents with normal sized characters High Quality For documents with small characters or thin lines or documents printed using a dot matrix printer High Speed Prints with the higher speed than the No...

Page 154: ...Values marked by an asterisk are the factory default menu settings PS Error Report Purpose To specify whether to print the contents of PostScript errors Values PS Job Time out Purpose To specify the runtime of one PostScript job Values Auto 100 No Zoom Booklet 2 Pages Up 4 Pages Up Color Auto Black and White Off Dose not print the PS error report On Prints the PS error report Off Does not set the ...

Page 155: ...ive after the printer is turned off and then on again Values TCP IP Purpose To configure TCP IP settings Values Auto Automatically selects the paper tray for PostScript mode Select FromTray Manually selects the paper tray for PostScript mode Color Prints in color mode Black and White Prints in black and white mode Auto Detects the Ethernet settings automatically 10BASE T Half Uses 10BASE T Half du...

Page 156: ...being set manually the subnet mask is specified using the format nnn nnn nnn nnn Each octet that makes up nnn nnn nnn nnn is a value in the range of 0 to 255 255 255 255 255 cannot be specified as the subnet mask Gateway Address When an IP address is being set manually the gateway address is specified using the format nnn nnn nnn nnn Each octet that makes up nnn nnn nnn nnn is a value in the range...

Page 157: ...emory NVM After executing this function and rebooting the printer all wired network settings are reset to their default values StatusMessenger Disable Disables the E Mail Alert feature Enable Enables the E Mail Alert feature InternetServices Disable Disables an access to CentreWare Internet Services embedded in the printer Enable Enables an access to CentreWare Internet Services embedded in the pr...

Page 158: ...printer features NOTE Values marked by an asterisk are the factory default menu settings Auto Sets the PostScript communications protocol automatically Standard Sets the PostScript communications protocol to Standard BCP Sets the PostScript communications protocol to BCP TBCP Sets the PostScript communications protocol to TBCP Binary Sets the PostScript communications protocol to Binary Disable Di...

Page 159: ...saver mode when it receives data from the computer You can also change the status of the printer to the standby mode by pressing the Energy Saver button on the operator panel Auto Reset Purpose To automatically reset the settings to the default settings and return to the standby mode after you do not specify any settings for the specified time Values Fault Time out Purpose To specify the amount of...

Page 160: ...d yy dd mm yy Time Format 12H Sets the time in 12 hour format 24H Sets the time in 24 hour format 1 The default for Date Format varies depending on country specific factory default Control Panel Off Does not emit a tone when the operator panel input is correct On Emits a tone when the operator panel input is correct Invalid Key Off Does not emit a tone when the operator panel input is incorrect On...

Page 161: ...t a tone when a toner is low On Emits a tone when a toner is low AutoClear Alert Off Does not emit a tone 5 seconds before the printer performs auto clear On Emits a tone 5 seconds before the printer performs auto clear All Tones Off Disables all the alert tones On Sets the volume of all the alert tones at once Millimeters mm Selects millimeter as the default measurement unit Inches Selects inch a...

Page 162: ...n which the banner sheet is loaded Values Off Does not print the user ID Top Left Prints the user ID on the top left of the page Top Right Prints the user ID on the top right of the page Bottom Left Prints the user ID on the bottom left of the page Bottom Right Prints the user ID on the bottom right of the page Off Does not print the received data On Prints the received data as text data Insert Po...

Page 163: ...imit the functions that can be used per user by Auditron authentication Values No Acct User Prt Purpose To specify whether to permit the printing of data without authentication information Values Disable Does not allocate memory to the RAM disk file system Secure Print and Sample Print jobs will abort and be recorded to the job log Enable 300MB Sets the allocation of memory to the RAM disk file sy...

Page 164: ...e plain paper quality adjustment settings and configure the security settings NOTE Values marked by an asterisk are the factory default menu settings F W Version Purpose To confirm the current F W version Adjust PaperType Purpose To specify paper density settings Values Disable Does not print on both sides of letterhead Enable Prints on both sides of letterhead Off Does not show the alert message ...

Page 165: ...s item Values Adjust Fuser Purpose To adjust the fusing temperature setting for each paper type The default settings may not give the best output on all paper types When the printed paper has curled try to lower the temperature When the toner does not fuse on the paper properly try to increase the temperature NOTE The print quality changes depending on the setting values you select for this item V...

Page 166: ...tment Auto Adjust Automatically performs color registration correction ColorRegi Chart Prints a color registration chart The color registration chart prints a lattice pattern of yellow magenta and cyan lines On the chart find the values on the right side that are next to the line that is perfectly straight for each of the three colors If the value for this line is 0 color registration adjustment i...

Page 167: ...all the menu parameters are reset to their default values See also Resetting to Factory Defaults on page 177 Init Print Meter Purpose To initialize the print meter of the printer When the print meter is initialized the meter count is reset to zero Reset Fuser Purpose To initialize the Machine Control Unit life counter Yellow Crtrdg Cleans the toner in the yellow toner cartridge Magenta Crtrdg Clea...

Page 168: ...ts are performed by specifying the altitude of the location where the printer is being used NOTE An incorrect altitude adjustment setting leads to problems such as poor printing quality and incorrect indication of remaining toner Values Secure Settings Use the Secure Settings menu to set a password to limit access to the menus This prevents items from being changed accidentally NOTE Values marked ...

Page 169: ...pts allowed when you log in as an administrator in the Admin Menu and Report List menu Values Panel Lock Set Disable Disables password protection for Admin Menu Enable Enables password protection for Admin Menu Change Password 1 0000 9999 Sets or changes the password required to access Admin Menu 1 This item is available only when Panel Lock Set is set to Enable Off Does not allow an administrator...

Page 170: ... Panel Menus Tray Settings Use the Tray Settings menu to define the print media loaded in the standard 250 sheet tray and the optional 250 sheet feeder NOTE Values marked by an asterisk are the factory default menu settings ...

Page 171: ...m Size Portrait Y 297 mm Specifies the length of the custom size paper 127 355 mm Landscape X 210 mm Specifies the width of the custom size paper 77 215 mm inch series Letter 8 5x11 US Folio 8 5x13 Legal 8 5x14 A4 210x297 A5 148x210 B5 182x257 Executive Monarch Env Monarch Env L DL Env 110x220 DL Env L C5 Env 162x229 10Env 4 1x9 5 New Custom Size Portrait Y 11 7 inch Specifies the length of the cu...

Page 172: ...s Card HW Gloss Card Hole Punched Colored Special Display Screen Off Does not display a popup menu that prompts to set Paper Type and Paper Size when paper is loaded in the standard 250 sheet tray On Displays a popup menu that prompts to set Paper Type and Paper Size when paper is loaded in the standard 250 sheet tray 1 The default for Paper Size varies depending on country specific factory defaul...

Page 173: ...tter 8 5x11 US Folio 8 5x13 Legal 8 5x14 Executive inch series Letter 8 5x11 1 US Folio 8 5x13 Legal 8 5x14 A4 210x297 A5 148x210 B5 182x257 Executive Paper Type Plain Letterhead Hole Punched Colored Display Screen Off Does not display a popup menu that prompts to set Paper Type and Paper Size when paper is loaded in the optional 250 sheet feeder On Displays a popup menu that prompts to set Paper ...

Page 174: ... feature prevents unauthorized users from changing settings made by the administrator However you can select settings for individual print jobs using the print driver This section includes Enabling the Panel Lock on page 174 Disabling the Panel Lock on page 175 ...

Page 175: ...factory default panel password is 0000 If you forget your password turn off the printer Then while holding the Menu button turn on the printer Continue to hold the Menu button until the display indicates to enter the new password Enter the new password and then press the button Re enter the password and then press the button The display will briefly indicate the password has been initialized If yo...

Page 176: ...en press the button 3 Enter the password and then press the button 4 Select Secure Settings and then press the button 5 Select Panel Lock and then press the button 6 Select Panel Lock Set and then press the button 7 Select Disable and then press the button 8 Enter the current password and then press the button ...

Page 177: ...t Admin Menu and then press the button 3 Select System Settings and then press the button 4 Select Power Saver Time and then press the button 5 Select Low Power Timer or Sleep Timer and then press the button 6 Press the or button or enter the desired value and then press the button You can select from 3 60 minutes for Low Power Timer or 1 6 minutes for Sleep Timer 7 To return to the previous scree...

Page 178: ...ameters or data are reset to their default values 1 Press the Menu button 2 Select Admin Menu and then press the button 3 Select Maintenance Mode and then press the button 4 Select Initialize NVM and then press the button 5 Ensure that Are You Sure appears and then press the button The printer restarts automatically to apply the settings ...

Page 179: ...Using the Operator Panel Menus 178 ...

Page 180: ...lems on page 199 Display Problems on page 200 Printing Problems on page 201 Print Quality Problems on page 203 Adjusting Color Registration on page 227 Other Problems on page 234 Understanding Printer Messages on page 235 Contacting Service on page 238 Getting Help on page 239 Non Genuine Mode on page 243 ...

Page 181: ...e 186 Clearing Paper Jams From the Fuser Unit on page 189 Clearing Paper Jams From the Duplexer on page 191 Clearing Paper Jams From the Optional 250 Sheet Feeder on page 192 Careful selection of appropriate print media and proper loading allow you to avoid most jams See also About Print Media on page 94 Supported Print Media on page 98 NOTE Before buying large quantities of any print media it is ...

Page 182: ...e print media that you have cut or trimmed Do not mix print media sizes weights or types in the same print media source Ensure that the recommended print side is face up when you load the print media in the standard 250 sheet tray and the optional 250 sheet feeder Also the recommended print side should be face down when you use the SSF Keep print media stored in an acceptable environment Do not re...

Page 183: ...occur along the print media path CAUTION Do not attempt to remove a paper jammed deeply inside the product particularly a paper wrapped around a Fuser Unit or a heat roller Otherwise it may cause injuries or burns Switch off the product promptly and contact your local Fuji Xerox representative 1 Fuser Unit 2 Duplexer 3 Optional 250 Sheet Feeder 4 Standard 250 Sheet Tray 5 Single Sheet Feeder SSF 6...

Page 184: ...path 1 Pull the jammed paper out of the SSF If you cannot remove the jammed paper or cannot find any jammed paper there go to the next step to remove the jammed paper from the inside of the printer 2 Remove the standard 250 sheet tray from the printer and then pull out the jammed paper remaining inside the printer If you cannot remove the jammed paper or cannot find any jammed paper there go to th...

Page 185: ...pen the belt unit until it stops and remove the jammed paper Confirm that there are no scraps of paper remaining inside the printer 5 Close the belt unit and push at the top of the unit until it clicks 6 Close the front cover ...

Page 186: ...5 Troubleshooting 7 Insert the standard 250 sheet tray into the printer and push until it stops IMPORTANT Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer ...

Page 187: ...el you must clear all print media from the print media path 1 Pull the standard 250 sheet tray out of the printer carefully Hold the tray with both hands lift the front slightly and remove it from the printer 2 Remove all the jammed and or creased paper from the tray 3 Pull the jammed paper out carefully to avoid tearing it If you cannot remove the paper go to the next step to remove the jammed pa...

Page 188: ...pen the belt unit until it stops and remove the jammed paper Confirm that there are no scraps of paper remaining inside the printer 6 Close the belt unit and push at the top of the unit until it clicks 7 Close the front cover ...

Page 189: ...oubleshooting 188 8 Insert the standard 250 sheet tray into the printer and push until it stops IMPORTANT Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer ...

Page 190: ...front cover remains open for more than 3 minutes print quality may deteriorate NOTE To resolve the error displayed on the LCD panel you must clear all print media from the print media path 1 Turn off the printer and wait for 30 minutes 2 Push the side button to open the front cover 3 Open the belt unit 4 Lift the levers at both ends of the fuser unit and remove the jammed paper If you are still un...

Page 191: ...unit and remove the jammed paper 6 Close the cover of the fuser unit and press down the levers at both ends of the fuser unit 7 Confirm that there are no scraps of paper remaining inside the printer and then close the belt unit 8 Close the front cover ...

Page 192: ...the error displayed on the LCD panel you must clear all print media from the print media path 1 Push the side button to open the front cover 2 Open the cover of the duplexer 3 Remove the jammed paper from the duplexer 4 Close the cover of the duplexer 5 Close the front cover ...

Page 193: ...feeds to the printer from the front of the standard 250 sheet tray therefore paper jammed in the standard 250 sheet tray can block the optional 250 sheet feeder in the printer preventing you from opening it Look for the jammed paper sequentially starting with the optional 250 sheet feeder 2 Remove all jammed and or creased paper from the feeder 3 Pull the jammed paper out carefully to avoid tearin...

Page 194: ...pen the belt unit until it stops and remove the jammed paper Confirm that there are no scraps of paper remaining inside the printer 6 Close the belt unit and push at the top of the unit until it clicks 7 Close the front cover ...

Page 195: ...over pull out the standard 250 sheet tray and check if there is a jammed paper in the opening of the tray 8 Insert the optional 250 sheet feeder into the printer and push until it stops IMPORTANT Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer ...

Page 196: ...Print Media on page 100 If not use the print media recommended for the printer If the problem persists ensure that the print media is not damp Ensure that the print media is not curled If the problem persists fan the print media Ensure that the print media is not damp If the print media is damp turn over the print media If the problem persists use print media that is not damp If the print media is...

Page 197: ...If the problem persists fan the print media Ensure that the print media is not damp If the print media is damp turn over the print media If the problem persists use print media that is not damp If the print media is not damp fan the print media Fan the print media If the problem persists wipe the feed roller in the SSF with a cloth moistened with water Wipe the feed roller in the SSF with a cloth ...

Page 198: ... the print media is damp turn over the print media If the problem persists use print media that is not damp If the print media is not damp fan the print media Fan the print media If the problem persists wipe the feed roller in the optional 250 sheet feeder with a cloth moistened with water Wipe the feed roller in the optional 250 sheet feeder with a cloth moistened with water If the problem persis...

Page 199: ...lem persists wipe the feed roller in the tray where the multifeed occurred with a cloth moistened with water Wipe the feed roller in the tray where the multifeed occurred with a cloth moistened with water If the problem persists contact the Fuji Xerox local representative office or an authorised dealer Problem Action Print media multiple feeds occur in the SSF Ensure that the media type you are us...

Page 200: ...to a properly grounded electrical outlet The printer is turned on The electrical outlet is not turned off at any switch or breaker Other electrical equipment plugged into the outlet is working The optional memory module is properly installed If you have checked all of the above and still have a problem turn off the printer wait for 10 seconds and then turn on the printer This often fixes the probl...

Page 201: ...ht is not lit Turn off the printer wait for 10 seconds and turn on the printer Self Test Message appears on the LCD panel When the test is completed Ready is displayed Menu settings changed from the operator panel have no effect Settings in the software program the print driver or the printer utilities have precedence over the settings made on the operator panel ...

Page 202: ...t media before loading it in the standard 250 sheet tray Ensure that the print media is loaded correctly Ensure that the width and length guides of the print media sources are adjusted correctly Ensure that the standard 250 sheet tray is securely inserted Do not overload the tray Do not force print media into the SSF when you load it otherwise it may skew or buckle Ensure that the print media is n...

Page 203: ...on the operator panel or CentreWare Internet Services Print media does not stack neatly in the output bin Turn the print media stack over in the tray Cannot print from the standard 250 sheet tray because the print media in the tray is curled Load the print media into the SSF Problem Action ...

Page 204: ...e 211 Pitched Color Dots on page 212 Vertical Blanks on page 213 Ghosting on page 215 Light Induced Fatigue on page 216 Fog on page 217 Bead Carry Out BCO on page 218 Jagged Characters on page 219 Banding on page 220 Auger Mark on page 221 Wrinkled Stained Paper on page 222 Damage on the Leading Edge of Paper on page 223 NOTE In this section some procedures use the operator panel or CentreWare Int...

Page 205: ...Troubleshooting 204 The Output Is Too Light ...

Page 206: ...ing a PCL 6 driver 1 On the Paper Output tab change the Paper Type setting If the problem persists verify that the correct print media is being used Verify that the correct print media is being used See also Usable Print Media on page 100 If not use the print media recommended for the printer If the problem persists ensure that the eight yellow ribbons are correctly removed from the drum cartridge...

Page 207: ...ing used Verify that the correct print media is being used See also Usable Print Media on page 100 If not use the print media recommended for the printer If the problem persists replace the drum cartridge if you have a spare cartridge Replace the drum cartridge if you have a spare cartridge 1 Replace the drum cartridge See also Replacing the Drum Cartridge on page 257 Installing the Drum Cartridge...

Page 208: ...ed correctly Ensure that the drum cartridge is installed correctly See also Replacing the Drum Cartridge on page 257 Installing the Drum Cartridge on page 260 If the problem persists replace the drum cartridge if you have a spare cartridge Replace the drum cartridge if you have a spare cartridge See also Replacing the Drum Cartridge on page 257 Installing the Drum Cartridge on page 260 If the prob...

Page 209: ...Troubleshooting 208 The Entire Output Is Blank ...

Page 210: ...sing the PCL 6 driver 1 On the Paper Output tab change the Paper Type setting If the problem persists verify that the correct print media is being used Verify that the correct print media is being used See also Usable Print Media on page 100 If not use the print media recommended for the printer If the problem persists ensure that the eight yellow ribbons are correctly removed from the drum cartri...

Page 211: ...toner level in the Printer Status window 2 Replace the toner cartridges as necessary If the problem persists replace the drum cartridge if you have a spare cartridge Replace the drum cartridge if you have a spare cartridge See also Replacing the Drum Cartridge on page 257 Installing the Drum Cartridge on page 260 If the problem persists contact the Fuji Xerox local representative office or an auth...

Page 212: ...an example 1 On the Image Options tab ensure that the Output Color is set to Color If the problem persists replace the drum cartridge if you have a spare cartridge Replace the drum cartridge if you have a spare cartridge See also Replacing the Drum Cartridge on page 257 Installing the Drum Cartridge on page 260 If the problem persists contact the Fuji Xerox local representative office or an author...

Page 213: ...t has pitched color dots Replace the drum cartridge if you have a spare cartridge See also Replacing the Drum Cartridge on page 257 Installing the Drum Cartridge on page 260 If the problem persists contact the Fuji Xerox local representative office or an authorised dealer ...

Page 214: ...ght path and then remove the shielding 3 Re install the drum cartridge See also Installing the Drum Cartridge on page 260 If the problem persists replace the drum cartridge if you have a spare cartridge Replace the drum cartridge if you have a spare cartridge See also Replacing the Drum Cartridge on page 257 Installing the Drum Cartridge on page 260 If the problem persists contact the Fuji Xerox l...

Page 215: ...led appearance Verify that the print media recommended for the printer is being used If you use non recommended print media use the print media recommended for the printer If the problem persists contact the Fuji Xerox local representative office or an authorised dealer ...

Page 216: ...ing is negative ghost Verify that the print media recommended for the printer is being used If you are using non recommended print media use the print media recommended for the printer If the problem is solved adjust the transfer bias If the problem persists replace the drum cartridge if you have a spare cartridge Adjust the transfer bias 1 On the operator panel press the Menu button and select Ad...

Page 217: ...s light induced fatigue pattern Replace the drum cartridge if you have a spare cartridge See also Replacing the Drum Cartridge on page 257 Installing the Drum Cartridge on page 260 If the problem persists contact the Fuji Xerox local representative office or an authorised dealer ...

Page 218: ...t is foggy Replace the drum cartridge if you have a spare cartridge See also Replacing the Drum Cartridge on page 257 Installing the Drum Cartridge on page 260 If the problem persists contact the Fuji Xerox local representative office or an authorised dealer ...

Page 219: ...ut BCO is happening Replace the drum cartridge if you have a spare cartridge See also Replacing the Drum Cartridge on page 257 Installing the Drum Cartridge on page 260 If the problem persists contact the Fuji Xerox local representative office or an authorised dealer ...

Page 220: ...in the print driver Enable Bitmap Smoothing in the print driver The following procedure uses the PCL 6 driver as an example 1 On the Advanced Settings tab set Bitmap Smoothing under Items to On If the problem persists enable Bitmap Text Smoothing in the print driver Enable Bitmap Text Smoothing in the print driver The following procedure uses the PCL 6 driver as an example 1 On the Advanced Settin...

Page 221: ...t has banding Replace the drum cartridge if you have a spare cartridge See also Replacing the Drum Cartridge on page 257 Installing the Drum Cartridge on page 260 If the problem persists contact the Fuji Xerox local representative office or an authorised dealer ...

Page 222: ...t has auger mark Replace the drum cartridge if you have a spare cartridge See also Replacing the Drum Cartridge on page 257 Installing the Drum Cartridge on page 260 If the problem persists contact the Fuji Xerox local representative office or an authorised dealer ...

Page 223: ...e envelope is 220 mm or longer C5 or Com 10 load the envelope in the standard 250 sheet tray in the short edge feed orientation with the flap closed and print side up If the envelope is shorter than 220 mm Monarch or DL load the envelope in the standard 250 sheet tray in the short edge feed orientation with the flap closed and print side up or in the long edge feed orientation with the flap open a...

Page 224: ...onal 250 sheet feeder change the paper and then try again If the problem persists contact the Fuji Xerox local representative office or an authorised dealer Change the paper with another one and then try again If the problem persists use the standard 250 sheet tray or optional 250 sheet feeder in place of the SSF Use the standard 250 sheet tray or optional 250 sheet feeder in place of the SSF If t...

Page 225: ...ins Are Incorrect Problem Action The top and side margins are incorrect Ensure that the margins are set correctly on the application being used If the problem persists contact the Fuji Xerox local representative office or an authorised dealer ...

Page 226: ... whether or not you have a spare drum cartridge Check whether or not you have a spare drum cartridge If you have a spare drum cartridge replace the drum cartridge If you do not have a spare drum cartridge contact the Fuji Xerox local representative office or an authorised dealer Replace the drum cartridge if you have a spare cartridge See also Replacing the Drum Cartridge on page 257 Installing th...

Page 227: ...up the fuser unit 1 Load one sheet of paper on the SSF and then print a solid image all over paper 2 Load the printed sheet with the side to be printed on facing down and then print a blank sheet of paper If the problem persists contact the Fuji Xerox local representative office or an authorised dealer ...

Page 228: ...how to adjust the color registration when you first install the printer or after moving it to a new location This section includes Performing Auto Adjust on page 228 Printing the Color Registration Chart on page 229 Determining Values on page 230 Entering Values on page 231 ...

Page 229: ...perator Panel 1 Press the Menu button 2 Select Admin Menu and then press the button 3 Select Maintenance Mode and then press the button 4 Select Adjust ColorRegi and then press the button 5 Select Auto Adjust and then press the button 6 Ensure that Are You Sure appears and then press the button Auto adjust is performed ...

Page 230: ...Admin Menu and then press the button 3 Select Maintenance Mode and then press the button 4 Select Adjust ColorRegi and then press the button 5 Select ColorRegi Chart and then press the button 6 Ensure that Are You Sure appears and then press the button The color registration chart is printed ...

Page 231: ...and the colored line are most closely aligned for each color Y M and C If you find the straightest line make a note of the value 9 to 9 indicated by the straightest line for each color When the value is 0 for each color you do not need to adjust the color registration for the fast scan When the value is not 0 enter the value using the procedure in Entering Values on page 231 Slow Scan On the Chart...

Page 232: ...ress the button 6 Ensure that Enter LY LM LC appears 7 Press the or button to specify the values for LY LM and LC NOTE To move the cursor to the next value press the button 8 Press the button 9 Ensure that Enter RY RM RC appears 10 Press the or button to specify the values for RY RM and RC NOTE To move the cursor to the next value press the button 11 Press the button 12 Ensure that Enter PY PM PC ...

Page 233: ...the new values If the straightest line is not at the value of 0 adjust the values again Checking the charts before and after the adjustments will help you to determine the values to enter After printing the color registration chart do not turn off the printer until the printer motor has stopped running NOTE If 0 is not next to the straightest lines determine the values and adjust the printer again...

Page 234: ...r on page 288 Installing the Optional 250 Sheet Feeder on page 42 If the problem persists contact customer support Ensure that the print media is loaded correctly See also Loading Print Media in the Standard 250 Sheet Tray and the Optional 250 Sheet Feeder on page 105 If the problem persists contact customer support The optional memory module does not work correctly Ensure that the optional memory...

Page 235: ...92 310 092 910 or 092 410 is displayed Clean the CTD sensor See also Cleaning the Color Toner Density CTD Sensor on page 250 No Documents is displayed on the LCD panel when you are selecting a file for Print from USB Memory feature Confirm that there are files with the supported file formats PDF TIFF or JPEG in the USB storage device If the target file is in a deep hierarchy in the USB storage dev...

Page 236: ...521 016 522 016 523 016 524 016 527 016 737 Turn off the printer and turn it on again Contact customer support if this failure is repeated 016 738 016 741 016 744 016 750 Press the button or wait for 30 seconds for the printer to recover 016 753 016 755 016 757 The account is not registered Contact your system administrator 016 758 The function cannot be used Contact your system administrator 016 ...

Page 237: ...he jammed paper Open and close the front cover 072 920 Set side 2 of the sheet to the optional 250 sheet feeder 072 921 Press the button 075 101 Open the front cover and remove the jammed paper and then open and close the front cover 075 102 Pull the jammed paper out of the SSF Open and close the front cover 075 920 Set side 2 of the sheet to the SSF 075 922 Remove the paper from the SSF 075 923 P...

Page 238: ...2 Turn off the printer Confirm the cyan cartridge is correctly installed and turn on the printer Contact customer support if this failure is repeated 093 960 Open the side cover Remove the unsupported yellow cartridge and install a supported cartridge 093 961 Open the side cover Remove the unsupported magenta cartridge and install a supported cartridge 093 962 Open the side cover Remove the unsupp...

Page 239: ...hen you call for printer service be prepared to describe the problem you are experiencing or the error message on the LCD panel You need to know the model type and service tag of your printer See the label located on the rear of your printer ...

Page 240: ... This section includes LCD Panel Messages on page 240 SimpleMonitor Alerts on page 241 Obtaining the Product Information on page 242 Fuji Xerox provides several automatic diagnostic tools to help you produce and maintain print quality ...

Page 241: ...essages The LCD panel provides you with information and troubleshooting help When an error or warning condition occurs the LCD panel displays a message informing you of the problem See also Understanding Printer Messages on page 235 ...

Page 242: ...hat is included on the Driver CD Kit It automatically checks the printer status when you send a print job If the printer is unable to print your job the SimpleMonitor automatically displays an alert on your computer screen to let you know that the printer needs attention ...

Page 243: ...wse our web site also on the Driver CD Kit included with the printer To access the web site click Fuji Xerox Web Site on the startup window of the CD ROM The URL of the driver download service page is as follows http www fujixeroxprinters com For the latest information about the print driver features refer to the online Help provided for the print driver Updating the Printer s Firmware Our web sit...

Page 244: ...he Non Genuine mode are not covered by our quality guarantee The continuous use of the Non Genuine mode can also cause the printer to break down and any repair charges for such break down will be incurred by users NOTE Before starting the operation described below confirm that Ready is displayed on the LCD panel 1 Press the Menu button 2 Select Admin Menu and then press the button 3 Select Mainten...

Page 245: ...Troubleshooting 244 ...

Page 246: ... the Drum Cartridge on page 257 Replacing the Fuser Unit on page 263 Replacing the Feed Roller Unit on page 269 Ordering Supplies on page 272 Storing Print Media on page 276 Storing Consumables on page 277 Managing the Printer on page 278 Conserving Supplies on page 281 Checking Page Counts on page 282 Moving the Printer on page 283 ...

Page 247: ... page 247 Cleaning the Color Toner Density CTD Sensor on page 250 WARNING When cleaning this product use the designated cleaning materials exclusive to it Other cleaning materials may result in poor performance of the product Never use aerosol cleaners or it may catch fire and cause explosion CAUTION When cleaning this product always switch off and unplug it Access to a live machine interior may c...

Page 248: ... off the printer and disconnect the power cord 2 Pull the standard 250 sheet tray out of the printer about 200 mm Hold the standard 250 sheet tray with both hands and remove it from the printer 3 Push the side button to open the front cover 4 Open the belt unit 5 Turn the four drum cartridge lock levers 90 degrees counterclockwise ...

Page 249: ...f the front cover remains open for more than 3 minutes print quality may deteriorate 7 Clean the feed roller inside the printer with a dry cloth 8 Insert the drum cartridge until the line on the handle aligns with the white line on the printer 9 Turn the four drum cartridge lock levers 90 degrees clockwise to lock the drum cartridge ...

Page 250: ...t the top of the unit until it clicks 11 Close the front cover 12 Insert the standard 250 sheet tray into the printer and push until it stops IMPORTANT Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer ...

Page 251: ...tus window or operator panel 1 Turn off the printer and disconnect the power cord 2 Pull the standard 250 sheet tray out of the printer about 200 mm Hold the standard 250 sheet tray with both hands and remove it from the printer 3 Push the side button to open the front cover 4 Open the belt unit 5 Clean the CTD sensor inside the printer with a clean dry cotton swab ...

Page 252: ...at the top of the unit until it clicks 7 Close the front cover 8 Insert the standard 250 sheet tray into the printer and push until it stops IMPORTANT Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer ...

Page 253: ...parks inside the vacuum cleaner and cause explosion If you spill a large volume of toner contact your local Fuji Xerox representative Never throw a toner cartridge into an open flame Remaining toner in the cartridge may catch fire and cause burn injuries or explosion If you have a used toner cartridge no longer needed contact your local Fuji Xerox representative for its disposal CAUTION Keep toner...

Page 254: ... sheets of paper under the toner cartridge to catch any toner that may spill Do not reuse old toner cartridges once you remove them from the printer Doing so can impair print quality Do not shake or pound the used toner cartridges The remaining toner may spill We recommend you to use up the toner cartridges within one year after removing them from the packaging Message Action Replace XXXX Toner Ca...

Page 255: ...e cover 2 Push the latch es backwards to pop open the toner cartridge s that you want to replace 3 Pull the cartridge holder until it clicks and then pull out the toner cartridge IMPORTANT Always pull the toner cartridge out slowly so you do not spill any toner ...

Page 256: ...distribute the toner evenly NOTE Ensure that the color of the new toner cartridge matches that on the handle before replacing it Handle the toner cartridge carefully to avoid spilling of the toner 2 Insert the toner cartridge into the associated cartridge holder and then slide the latch of the toner cartridge 3 Close the side cover ...

Page 257: ...Maintenance 256 ...

Page 258: ...te Ensure nothing touches or scratches the surface black colored film of the belt unit Scratches dirt or oil from your hands on the film of the belt unit may reduce print quality Replace the drum cartridge with the printer turned on If you turn off the printer print data remaining in the printer and information stored on the printer s memory are erased This section includes Removing the Drum Cartr...

Page 259: ...bout 200 mm Hold the standard 250 sheet tray with both hands and remove it from the printer 2 Push the side button to open the front cover 3 Open the belt unit 4 Turn the four drum cartridge lock levers 90 degrees counterclockwise 5 Hold the drum cartridge levers and then pull out the drum cartridge ...

Page 260: ...259 Maintenance ...

Page 261: ...m cartridge packaging 2 Take out the drum cartridge from the packaging 3 Completely pull out the eight yellow ribbons from the drum cartridge 4 Remove the rear protective cover from the drum cartridge NOTE Do not remove the front protective cover at this moment ...

Page 262: ... four drum cartridge lock levers 90 degrees clockwise to lock the drum cartridge 7 Remove the front protective cover from the drum cartridge IMPORTANT Ensure that you do not hit the belt unit when removing the front protective cover 8 Close the belt unit and push at the top of the unit until it clicks 9 Close the front cover ...

Page 263: ...aintenance 262 10 Insert the standard 250 sheet tray into the printer and push until it stops IMPORTANT Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer ...

Page 264: ... from the grounded outlet before performing maintenance Avoid bright light and try to finish the replacement within 3 minutes This section includes Removing the Fuser Unit on page 264 Installing the Fuser Unit on page 266 Resetting the Counter of the Fuser Unit on page 268 CAUTION Before removing the fuser unit turn off the printer and wait for 40 minutes until the fuser unit cools down ...

Page 265: ...urn off the printer and disconnect the power cord 2 Remove any paper in the output tray 3 Push the side button to open the front cover 4 Open the belt unit 5 Pinch the gray lever on the right side of the fuser unit and lower the lever toward you ...

Page 266: ...265 Maintenance 6 Hold both sides of the fuser unit Next slightly raise the right side while holding down the left side and slide out the fuser unit ...

Page 267: ...printer NOTE Hold both sides of the fuser unit with your hands Make sure that the fuser unit is firmly set in the slots and cannot be moved easily 2 Push the fuser unit forward until the right groove of the snaps into place 3 Close the belt unit and push at the top of the unit until it clicks 4 Close the front cover ...

Page 268: ...267 Maintenance 5 Reconnect the power cord to the power connector and turn on the printer ...

Page 269: ...se the operator panel to reset the counter of the fuser unit 1 Press the Menu button 2 Select Admin Menu and then press the button 3 Select Maintenance Mode and then press the button 4 Select Reset Fuser and then press the button 5 Ensure that Are You Sure appears and then press the button ...

Page 270: ...ly through Fuji Xerox To order by phone see also Online Services on page 293 It is recommended that you use Fuji Xerox feed rollers for your printer Fuji Xerox does not provide warranty coverage for problems caused by using accessories parts or components not supplied by Fuji Xerox This section includes Removing the Feed Roller Unit in the Standard 250 Sheet Tray on page 270 Installing the Feed Ro...

Page 271: ...the printer about 200 mm Hold the standard 250 sheet tray with both hands and remove it from the printer NOTE Ensure that you remove all the paper from the standard 250 sheet tray before removing the feed roller unit 2 Holding the feed roller tabs with your fingers pull the feed roller unit out of the groove in the axle ...

Page 272: ...t into the axle until it snaps The protrusions fit completely into the slots and the roller hook reseats into the groove on the axle 3 Load paper in the standard 250 sheet tray and then insert the standard 250 sheet tray into the printer and push until it stops IMPORTANT Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer ...

Page 273: ...tion includes Consumables on page 273 When to Order Supplies on page 274 Recycling Supplies on page 275 Certain consumables and routine maintenance items need to be ordered occasionally Each supply includes installation instructions on the box ...

Page 274: ...s the content being printed paper size paper type the printer s operating environment initializing process done when you turn on or off the printer and adjustments to maintain print quality NOTE Each toner cartridge includes installation instructions on the box Product Name Product Code Printable number of pages Toner Cartridge K CT201632 Approx 3000 pages Toner Cartridge C CT201633 Approx 3000 pa...

Page 275: ...st be replaced To order supplies contact the Fuji Xerox local representative office or an authorised dealer IMPORTANT This printer is designed to provide the most stable performance and print quality when used with the recommended consumables Not using consumables recommended for this machine degrades the performance and printing quality of the printer You could also incur charges if the machine b...

Page 276: ... recycle parts recycle materials or energy recovery Proper disposal is required for toner cartridges no longer needed Do not open toner cartridges containers Return them to your local Fuji Xerox representative To recover scarce resources rechargeable batteries used in the returned machines are recycled as materials or reused for energy generation ...

Page 277: ...media in an environment where the temperature is approximately 70 F 21 C and the relative humidity is 40 Store cartons of print media on a pallet or shelf rather than directly on the floor If you store individual packages of print media out of the original carton ensure that they rest on a flat surface so the edges do not buckle or curl Do not place anything on top of the print media packages ...

Page 278: ...until you need to use them Do not store consumables in Temperatures greater than 104 F 40 C An environment with extreme changes in humidity or temperature Direct sunlight Dusty places A car for a long period of time An environment where corrosive gases are present A humid environment ...

Page 279: ...intenance 278 Managing the Printer This section includes Checking or Managing the Printer with CentreWare Internet Services on page 279 Checking Printer Status with SimpleMonitor Windows Only on page 280 ...

Page 280: ...er you cannot use CentreWare Internet Services For details about checking the status of a local printer refer to Checking Printer Status with SimpleMonitor Windows Only on page 280 Starting CentreWare Internet Services Use the following procedure to start CentreWare Internet Services 1 Launch your web browser 2 Enter the IP address in the browser s Address field and then press the Enter key The Ce...

Page 281: ...Starting SimpleMonitor Double click the SimpleMonitor icon on the taskbar or right click the icon and select Select Printer If the SimpleMonitor icon is not displayed on the taskbar open SimpleMonitor from the Start menu The following procedure uses Microsoft Windows XP as an example 1 Click start All Programs Fuji Xerox SimpleMonitor for Asia Pacific Activate SimpleMonitor The Select Printer wind...

Page 282: ...tab This check box allows the users to select a print mode that uses less toner The image quality will be lower when this feature is used Print media Multiple Up in the Layout tab The printer prints two or more pages on one side of a sheet Values for Multiple Up are 2 Pages Up 4 Pages Up 8 Pages Up 16 Pages Up 32 Pages Up Combined with the duplex setting Multiple Up allows you to print up to 64 pa...

Page 283: ...ng color data which has been converted by using ICC profile on an application with the Color Auto setting the data is printed by color even if it seems to be black and white data on the monitor In that case Meter 1 and Meter 4 are increased When doing 2 sided printing a blank page may be inserted automatically depending on the settings of the application In this case the blank page is counted as o...

Page 284: ...securely to the printer it may fall to the ground and cause injuries For details on how to uninstall the optional 250 sheet feeder see Removing the Optional 250 Sheet Feeder on page 288 1 Turn off the printer and disconnect the power cord interface cable and any other cables 2 Remove any paper in the output tray and slide the output tray extension inside the printer 3 Pull the standard 250 sheet t...

Page 285: ...nto the printer and push until it stops IMPORTANT Do not use excessive force on the tray Doing so could damage the tray or the inside of the printer 6 Adjust the color registration before using your printer See also Adjusting Color Registration on page 227 ...

Page 286: ...options need to be shipped to a new location all print media handling options must be removed from the printer For shipping pack the printer and print media handling options securely to avoid damage This section includes Removing the Optional Memory Module on page 286 Removing the Optional 250 Sheet Feeder on page 288 ...

Page 287: ...rn off the printer 2 Turn the screw on the control board cover counterclockwise and open the cover NOTE Loosen the screw You do not need to remove the screw 3 Push the clips on both sides of the slot outward 4 Hold the memory module and pull it straight out ...

Page 288: ...287 Maintenance 5 Close the control board cover and turn the screw clockwise 6 Turn on the printer ...

Page 289: ...power connector on the rear of the printer 3 Pull the standard 250 sheet tray out of the printer about 200 mm Hold the standard 250 sheet tray with both hands and remove it from the printer 4 Remove the two screws joining the printer and the optional 250 sheet feeder by unscrewing them with a coin or similar object ...

Page 290: ...al 250 sheet feeder and place it on a level surface 6 Insert the standard 250 sheet tray into the printer and push until it stops 7 Reconnect all cables into the rear of the printer and turn on the printer CAUTION Two people are required to lift the printer ...

Page 291: ...Maintenance 290 ...

Page 292: ...291 Contacting Fuji Xerox 9 Contacting Fuji Xerox This chapter includes Technical Support on page 292 Online Services on page 293 ...

Page 293: ...ppropriate assistance to Telephone Support personnel to resolve issues such as restoration of the operating system software program and drivers to their default configuration and settings verification of functionality of Fuji Xerox supplied products replacement of customer replaceable units clearing paper misfeeds and cleaning the unit and other prescribed routine and preventative maintenance If t...

Page 294: ...registering your details on our website at http www fujixerox com support docuprint Fuji Xerox Online Support Assistant provides instructions and troubleshooting guides to resolve your printer problems It is an easy to use searchable online help To find out more please visit our online support at http www fujixerox com support docuprint ...

Page 295: ...Contacting Fuji Xerox 294 ...

Page 296: ...cking printed pages how to check the meter 282 Checking Status of Print Data 135 Clean Developer 166 Cleaning Inside the Printer 247 Cleaning the CTD Sensor 250 Clear Storage 167 Clearing jam 180 Clearing Paper Jam From Duplexer 191 From Fuser Unit 189 From Optional 250 sheet Feeder 192 From SSF 183 From Standard 250 sheet Tray 186 Clock Settings 159 Collated 152 Color registration chart 229 Conne...

Page 297: ...nstalling the Feed Roller Unit 271 Installing the Fuser Unit 266 Installing the Optional 250 Sheet Feeder 42 Installing the Optional Memory Module 39 InternetServices 156 IP Address 155 IP Filter 156 IP Mode 154 IPP 155 IPv4 154 155 IPv6 154 J Jam Problems 195 Job History 143 Job Time out 159 K Kensington lock 36 L Labels 164 165 Landscape 148 Lattice pattern 231 Layout 153 LCD 35 LCD Panel 35 mes...

Page 298: ...5 Portrait 148 Power Connector 34 Power Saver Time 158 176 Power Switch 34 Preparing Printer Hardware 37 print deriver Macintosh Installing print driver 81 print driver Linux Installing print driver 82 print driver Windows Installing print driver 71 print driver pre install status 72 Print ID 161 Print Media Optional 250 Sheet Feeder 102 Single Sheet Feeder SSF 100 Standard 250 Sheet Tray 101 Prin...

Page 299: ...t job 118 Setting Paper Sizes 115 Setting Paper Types 116 Setting the IP Address 63 Setup disk creation tool 56 Shared printing 76 Side Button 33 Side Cover 33 SimpleMonitor 55 alerts 241 Single Sheet Feeder SSF 33 182 Slow Scan 230 SMB NetBEUI 155 SMB TCP IP 155 SNMP UDP IP 155 Specification 27 Standard 250 Sheet Tray 33 182 StatusMessenger 156 Stored Documents 144 Stored Print 120 Storing consum...

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