Fuji Xerox DocuPrint CM225FW, User Manual

Page: 296 / 344

296 Troubleshooting
Fax Problems
Problem Action
The printer is not working, there is no
display and the buttons are not
working. Unplug the power cord and plug it in again.
Make sure that there is power to the electrical receptacle.
No dial tone sounds. Check that the phone line is connected properly.
See also:
• "Connecting the Telephone Line" on page 172
Check that the phone socket in the wall is working by plugging in another phone.
The numbers stored in the memory
do not dial correctly. Make sure that the numbers are stored in the memory correctly. Print the Address
Book List.
The document does not feed into the
printer. Make sure that the document is not wrinkled and you are putting it in correctly.
Check that the document is of the right size, not too thick or thin.
Make sure that the ADF cover is firmly closed.
Faxes are not received automatically. Select
FAX Mode
for
Receive Mode
.
Make sure that there is paper in the standard 150 sheet tray..
Check if the touch panel shows
Memory Full
.
Check the
Junk Fax Filter
setting.
The printer does not send faxes. Check the other fax machine you are sending to, to see if it can receive your fax.
The incoming fax has blank spaces
or is received in poor-quality. The fax machine sending you the fax may be faulty. Ask the sender to sort out the
problem and resend the fax.
A noisy phone line can cause line errors. Ask the sender to resend the fax.
Check your printer by making a copy.
The toner cartridge may be empty. Replace the toner cartridge.
See also:
• "Replacing Toner Cartridges" on page 324
Some of the words on an incoming
fax are stretched. The fax machine sending you the fax had a temporary document jam. Ask the
sender to clear the document jam and resend the fax.
There are lines on the documents
you send. Check your ADF glass for marks and clean it.
See also:
• "Cleaning the Scanner" on page 317
The printer dials a number, but the
connection with another fax machine
fails. The other fax machine may be turned off, out of paper, or cannot answer incoming
calls. Ask the sender to sort out the problem and retry.
Documents are not stored in the
memory. There may not be enough memory to store the document. If the touch panel
shows
Memory Full
, delete any documents you no longer need from the
memory and then restore the document, or wait for the job in progress (e.g., a fax
transmission or reception) to complete.
Blank areas appear at the bottom of
each page or on other pages, with a
small strip of text at the top. You may have chosen the wrong paper settings in the user option setting. Correct
the paper settings.
See also:
• "Paper Tray Settings" on page 247