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Fuji Xerox DocuPrint CM115 w, User Manual

The Fuji Xerox DocuPrint CM115w is a versatile all-in-one printer that combines printing, scanning, and copying capabilities. With its user-friendly interface, getting started is a breeze. To fully unleash the potential of this device, make sure to download the free user manual from manualshive.com. It's your ultimate guide to optimizing your printing experience.

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210

Troubleshooting

Printing Problems

Problem

Action

Job did not print or incorrect 
characters printed.

Confirm that the 

Ready

 screen appears on the LCD panel before you send a job 

to print.
Make sure that print media is loaded in the printer.
Verify that you are using the correct print driver.
If you are using wireless connection, make sure that the wireless connection is 
established. 
If you are using USB connection, make sure that you are using the correct USB 
cable and that it is securely connected to the printer.
Verify that the correct print media size is selected.
If you are using a print spooler, verify that the spooler has not stalled.
Check the interface of your printer from 

Admin Menu

.

Determine the host interface you are using. Print a System Settings page to verify 
that the current interface settings are correct. See "Printing a System Settings 
Page" on page 115 for details on how to print a System Settings page.

Print media misfeeds or multiple 
feeds occur.

Make sure that the print media you are using meets the specifications for your 
printer. 

See also: 

•

"Usable Print Media" on page 82

Fan the print media before loading it.
Make sure that the print media is loaded correctly.
Make sure that the paper width guides and length guide are adjusted correctly.
Make sure that the PSI is securely inserted.
Do not overload the print media sources.
Do not force print media into the PSI or the MPF when you load it.
Otherwise, it may skew or buckle.
Make sure that the print media is not curled.
Load the recommended print side correctly for the type of print media you are 
using.

See also: 

•

"Loading Print Media" on page 84

Turn the print media over or around and try printing again to see if feeding 
improves.
Do not mix print media types.
Do not mix print media sizes.
Remove the top and bottom curled sheets of a ream before loading the print 
media.
Load the print media source only when it is empty.

The envelope is creased after 
printing.

Make sure that the envelope is loaded as instructed in "Loading Envelope in the 
Multipurpose Feeder (MPF)" on page 89 or "Loading Envelope in the Priority 
Sheet Inserter (PSI)" on page 93.

Page breaks in unexpected places.

Increase the value for 

Job Timeout

 in the 

System Settings

 menu, that is on the 

Printer Maintenance

 tab in the Printer Setting Utility.

Increase the time-out value for the protocol in use in the 

Protocol Settings

 menu 

on the CentreWare Internet Services.

Printer does not print duplex pages.

Select either of the duplex printing options (flip on short edge/flip on long edge) in 
the print driver.

See also: 

•

"Manual Duplex Printing" on page 95

Summary of Contents for DocuPrint CM115 w

Page 1: ...DocuPrint CM115 w User Guide ...

Page 2: ...arks of the respective holders Microsoft product screen shot s reprinted with permission from Microsoft Corporation Xerox Xerox and Design as well as Fuji Xerox and Design are registered trademarks or trademarks of Xerox Corporation in Japan and or other countries DocuPrint and CentreWare are registered trademarks or trademarks of Xerox Corporation in Japan and or other countries In this manual sa...

Page 3: ...des all the necessary operating information about the print copy and scan functions Please read this guide to achieve the best performance from this printer This guide assumes you are familiar with computers and the basics of network operation and configuration After reading this guide keep it safe and handy for future reference Fuji Xerox Co Ltd ...

Page 4: ...r Mode 27 Exiting the Power Saver Mode 27 3 Printer Management Software 28 Print and Scan Drivers 29 CentreWare Internet Services 30 Creating an Administrative Password 30 Printer Setting Utility Windows Only 31 SimpleMonitor Windows Only 32 Launcher Windows Only 33 Address Book Editor 34 Express Scan Manager 35 Setup Disk Creation Tool Windows Only 36 4 Printer Connection and Software Installatio...

Page 5: ...asics 79 About Print Media 80 Print Media Usage Guidelines 80 Print Media That Can Damage Your Printer 80 Print Media Storage Guidelines 81 Supported Print Media 82 Usable Print Media 82 Loading Print Media 84 Capacity 84 Print Media Dimensions 84 Loading Print Media in the Multipurpose Feeder MPF 85 Loading Print Media in the Priority Sheet Inserter PSI 91 Manual Duplex Printing 95 Using the Outp...

Page 6: ...er 137 Scanning Using the Windows Image Acquisition WIA Driver 138 Scanning to a Computer or Server via SMB FTP 139 Overview 139 Confirming a Login Name and Password 140 Specifying a Destination to Store the Document 142 Configuring the Printer Settings 150 Sending the Scanned File to the Network 155 Scanning to a USB Storage Device 156 Sending an E mail With the Scanned Image 157 Setting an E mai...

Page 7: ...he Printer 203 Clearing Paper Jams From the Center Output Tray 205 Jam Problems 207 Basic Printer Problems 208 Display Problems 209 Printing Problems 210 Print Quality Problems 211 The Output Is Too Light 211 Toner Smears or Print Comes Off Stain on Back Side 212 Random Spots Blurred Images 212 The Entire Output Is Blank 213 Streaks Appear on the Output 213 Pitched Color Dots 213 Vertical Blanks 2...

Page 8: ...e Printer 243 Cleaning the Color Toner Density CTD Sensor 246 Replacing Toner Cartridges 247 Overview 248 Removing the Toner Cartridges 249 Installing a Toner Cartridge 250 Ordering Supplies 252 Consumables 252 When to Order Toner Cartridges 252 Recycling Supplies 252 Storing Consumables 253 Managing the Printer 254 Checking or Managing the Printer With the CentreWare Internet Services 254 Checkin...

Page 9: ...ork connection User Guide this guide Describes how to get ready to print and set various features It also covers the operator panel menus troubleshooting tips and maintenance information Troubleshooting Guide Describes the troubleshooting tips for printer problems such as paper jams This guide can be opened from the Launcher Product Features Describes the product features This guide can be opened ...

Page 10: ... saver mode and how to turn on off the printer 3 Printer Management Software Describes the software available for the printer 4 Printer Connection and Software Installation Describes the basic information about how to connect the printer to your computer and how to install the print driver 5 Printing Basics Describes the supported paper how to load paper and how to print data using various print f...

Page 11: ...des of an ID card on one side of a single sheet of paper in its original size by pressing the ID Card Copy button on the operator panel This feature helps to show both sides of an ID card in one page in its original size For more information see Using the ID Card Copy on page 131 Scanning to a USB Storage Device You do not need a computer to connect your USB storage device to save the scanned data...

Page 12: ...your USB storage device without requiring you to start your computer and an application For more information see Direct Print Using the USB Storage Device on page 103 Fuji Xerox Imaging Technology This printer reproduces smooth lines and gradations by 1200 2400 dpi high resolution LED print heads and Micro Accurate Control Screen MACS Technology In addition the color registration of each toner is ...

Page 13: ...tions This chapter lists the main specifications of the printer Note that the specifications of the product may change without prior notice Basic Function Copy Function on page 14 Print Function on page 16 Scan Function on page 17 ...

Page 14: ...may not be performed correctly depending on the conditions First Copy Output Time Monochrome 24 0 seconds for A4 monochrome mode Color 40 0 seconds for A4 color mode IMPORTANT The values may vary depending on the machine configuration Reduction Enlargement Size for Size 1 1 1 3 Preset 50 70 81 100 122 141 200 Variable 25 400 1 increments Continuous Copy Speed Monochrome 12 sheets minute Color 10 s...

Page 15: ...nsumption Maximum power consumption 790 W or less Low power mode 25 W or less Sleep mode 2 W or less Standby mode 42 W or less Dimensions 410 W 389 D 318 H mm IMPORTANT When the front cover is closed Weight 15 kg IMPORTANT The weight of paper is not included The weight of the toner cartridges is included Space Requirement 848 W 937 D mm IMPORTANT When the front cover and rear cover are open ...

Page 16: ...indows 8 1 32 bit Microsoft Windows Server 2003 64 bit Microsoft Windows Vista 64 bit Microsoft Windows Server 2008 64 bit Microsoft Windows 7 64 bit Microsoft Windows Server 2008 R2 64 bit Microsoft Windows 8 64 bit Microsoft Windows Server 2012 64 bit Microsoft Windows 8 1 64 bit Microsoft Windows Server 2012 R2 64 bit Mac OS X 10 5 Leopard Mac OS X 10 6 Snow Leopard Mac OS X 10 7 Lion OS X 10 8...

Page 17: ...008 64 bit Microsoft Windows 7 64 bit Microsoft Windows Server 2008 R2 64 bit Microsoft Windows 8 64 bit Microsoft Windows Server 2012 64 bit Microsoft Windows 8 1 64 bit Microsoft Windows Server 2012 R2 64 bit Mac OS X 10 5 Leopard Mac OS X 10 6 Snow Leopard Mac OS X 10 7 Lion OS X 10 8 Mountain Lion OS X 10 9 Mavericks IMPORTANT For information about the latest supported OS refer to the Fuji Xer...

Page 18: ...tion 2 Basic Operation Main Components on page 19 Turning On Off the Printer on page 23 Setting Initial Settings on the Operator Panel on page 25 Printing a Panel Settings Page on page 26 Power Saver Mode on page 27 ...

Page 19: ...ay 3 Operator Panel 4 Document Cover 5 Toner Access Cover 6 Document Glass 7 Print Head Cleaning Rod 8 Power Switch 9 Front Cover 10 Paper Width Guides 11 Slide Bar 12 Length Guide 13 Multipurpose Feeder MPF 14 USB Drive 15 Priority Sheet Inserter PSI 1 2 3 4 5 7 8 9 10 11 12 13 14 15 6 10 ...

Page 20: ...20 Basic Operation Rear View 1 USB Port 2 Rear Cover Handle 3 Power Connector 4 Rear Cover 5 Transfer Roller 6 Paper Chute 7 Paper Feed Roller 8 Transfer Belt 9 Levers 1 2 3 4 5 6 7 8 9 ...

Page 21: ...9 Numeric keypad Enters characters and numbers 10 Clear All button Resets the current setting and returns to the top screen of each menu 11 Power Saver button LED Lights up in the sleep mode Press this button to exit the sleep mode 12 Stop button Cancels the current processing or pending job 13 Start button Starts a job 14 Error LED Lights up when the printer has an error 15 Data LED Lights up for...

Page 22: ...us Off Off On The printer enters the power saver mode Failed to connect with wireless LAN access point or router On On Wireless link established Blinking normal On Searching Connecting for wireless LAN access point or router Blinking slowly On Searching Connecting for WPS access point or router during wireless operation Connecting with a mobile device using Wi Fi Direct Blinking fast On Received a...

Page 23: ...tem 1 Connect the power cord to the power connector on the rear of your printer see Rear View on page 20 2 Connect the other end of the cord to the power source 3 Turn on the printer NOTE When you turn on the printer for the first time follow the on screen instructions on the LCD panel to configure the initial settings of your printer See also Setting Initial Settings on the Operator Panel on page...

Page 24: ...24 Basic Operation Turning Off Your Printer 1 Turn off the printer NOTE The data in the memory is cleared when the printer is turned off ...

Page 25: ...es After that you can set the following initial setup by enabling Power On Wizard on the operator panel if needed For more information about the operator panel see Understanding the Printer Menus on page 164 1 Select the language you want to use on the operator panel and then press the button 2 Press the button to start setting the region 3 Select your region and then press the button 4 Select the...

Page 26: ...ample 1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia Pacific your printer Printer Setting Utility NOTE The window to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility appears 2 Click the Printer Settings Report tab 3 Select...

Page 27: ...gs of five minutes Low Power Timer and six minutes Sleep Timer are changeable within the range of 5 to 30 minutes Low Power Timer and 1 to 6 minutes Sleep Timer The printer returns to the ready to print state in about 28 seconds when re activated Exiting the Power Saver Mode The printer automatically exits the power saver mode when it receives a job from a computer To manually exit the low power m...

Page 28: ...ftware programs depending on your operating system Print and Scan Drivers on page 29 CentreWare Internet Services on page 30 Printer Setting Utility Windows Only on page 31 SimpleMonitor Windows Only on page 32 Launcher Windows Only on page 33 Address Book Editor on page 34 Express Scan Manager on page 35 Setup Disk Creation Tool Windows Only on page 36 ...

Page 29: ...ides access to your printer features The scan driver enables you to scan images directly to your personal computer and place scanned images directly into an application via USB or the network The scan driver is installed with your print driver It is available for Microsoft Windows and Mac OS X See also Configuring Printer and Installing Software on Windows on page 50 Configuring Printer and Instal...

Page 30: ...ny changes to the current configuration and settings Creating an Administrative Password 1 Launch your web browser 2 Enter the IP address of the printer in the address bar and then press the Enter key 3 Click the Properties tab 4 In the left navigation panel scroll down to Security and select Administrator Settings 5 Select Enabled for Administrator Mode 6 In the Administrator Login ID field enter...

Page 31: ...ou can also diagnose the system settings by using the Printer Setting Utility The Printer Setting Utility consists of the Printer Settings Report Printer Maintenance and Diagnosis tabs NOTE The Password dialog box appears the first time you try to change settings on the Printer Setting Utility when Panel Lock is set on the printer In this case enter the password you specified and click OK to apply...

Page 32: ... an error occurs for example when a paper jam occurs or toner is running low By default the Printer Status window launches automatically when printing error occurs You can specify the conditions for starting the Printer Status window in Printer Status Window Properties To change the pop up settings for the Printer Status window The following procedure uses Windows 7 as an example 1 Right click the...

Page 33: ...ns Status Window Printer Setting Utility Troubleshooting Address Book Editor and Express Scan Manager To exit click X Close at the top right corner of the window For details see the help for each application Status Window Opens the Printer Status window See also SimpleMonitor Windows Only on page 32 Printer Setting Utility Opens the Printer Setting Utility See also Printer Setting Utility Windows ...

Page 34: ...ess Book Editor provides a convenient interface for modifying the printer s Address Book entries Using it you can add E Mail entries Server entries When you start the software the Address Book Editor reads the printer s Address Book You can add edit and delete entries After making changes you can save the updated Address Book to the printer or to your computer ...

Page 35: ...Manager automatically manages the scan jobs Before scanning to your computer start the Express Scan Manager and configure the output destination of the scanned image files Select the Open the image file check box to display scanned files saved in the specified destination after scanning NOTE When you separately install the Express Scan Manager from the Software Pack CD ROM you also need to install...

Page 36: ...nd multiple up document settings Output color graphic setting If you want to install the print driver with the same settings on multiple computers running on the same operating system create a setup disk in a media or in a server on the network Using the setup disk that you have created will reduce the amount of work required when installing the print driver Install the print driver for your print...

Page 37: ...nd Software Installation on page 38 Connecting Your Printer on page 40 Setting the IP Address for IPv4 Mode on page 46 Configuring Printer and Installing Software on Windows on page 50 Configuring Printer and Installing Software on Mac OS X on page 72 Configuring Printer and Installing the Print Driver on Linux CUPS on page 76 ...

Page 38: ... CD ROM Refer to Using Installer to Set Up Connection and Install Software on page 51 For Mac OS X 1 Connect the printer and the computer with the USB cable Refer to USB Connection on page 41 2 Install the driver software on the computer from the Software Pack CD ROM Refer to Configuring Printer and Installing Software on Mac OS X on page 72 Wireless Connection For Windows 1 Connect the printer to...

Page 39: ... is available on your network refer to Dynamic Methods of Setting the Printer s IP Address on page 46 You can also manually set the printer s IP address by using the operator panel Refer to Assigning an IP Address Manually on page 47 3 Install the driver software on the computer from the Software Pack CD ROM Refer to Configuring Printer and Installing Software on Mac OS X on page 72 ...

Page 40: ...compatible Wireless IEEE 802 11b 802 11g 802 11n 1 USB Port Connection Type Available Feature USB Instruct print jobs from a computer Scan an image into an application Scan an image to a folder on the computer Use the Address Book Editor to manage Address Book entries Use the Express Scan Manager to handle scan jobs sent from the printer to your computer Use the Printer Setting Utility to view spe...

Page 41: ...SSID and security information from a system administrator before starting the setup procedure Be sure to configure necessary settings on the wireless LAN access point Registrar or router before starting the printer setup For information on the access point or router settings refer to the manual supplied with the product The specifications of wireless setting function are described below 1 WPA stan...

Page 42: ...n name may vary on the wireless LAN access point Registrar or router For information about the WPS operation on the wireless LAN access point Registrar or router refer to the manual supplied with the product The Wi Fi LED lights up or blinks to indicate the printer s wireless connection status For more information see Status of Wi Fi LED on page 22 If a problem occurs or error messages are display...

Page 43: ...ghts up The wireless connection is established and setup for wireless LAN is complete WPS PIN The PIN code of WPS PIN can only be configured from the operator panel NOTE WPS PIN is available only when the wireless LAN access point Registrar or router supports WPS PIN For the WPS operation on the wireless LAN access point Registrar or router refer to the manual supplied with the product The Wi Fi L...

Page 44: ...to 63 alphanumeric and 64 hexadecimal characters It may be described as a key on some access points or routers For details refer to the manual supplied with the access point or router When the Auto SSID Setup is successful the Wi Fi LED lights up The wireless connection is established and setup for wireless LAN is complete Manual SSID Setup 1 Press the System button 2 Select Admin Menu and then pr...

Page 45: ... points or routers For details refer to the manual supplied with the access point or router To use WEP encryption a Select WEP and then press the button b Enter the WEP key and then press the button c Select the desired transmit key from WEP Key 1 to WEP Key 4 and then press the button When the Manual SSID Setup is successful the Wi Fi LED lights up The wireless connection is established and setup...

Page 46: ...ferent For example your printer can have the address 192 0 2 1 while your computer has the address 192 0 2 2 Another device can have the address 192 0 2 3 Many networks have a Dynamic Host Configuration Protocol DHCP server A DHCP server automatically programs an IP address into every computer and printer on the network that is configured to use DHCP A DHCP server is built into most cable and Digi...

Page 47: ...u can assign the IP address by using the operator panel the Printer Setting Utility or the CentreWare Internet Services For Windows you can also assign the IP address to the printer using the installer on the Software Pack CD ROM Using the Operator Panel 1 Press the System button 2 Select Admin Menu and then press the button 3 Select Network and then press the button 4 Select TCP IP and then press...

Page 48: ...pears 2 Click the Printer Maintenance tab 3 Select TCP IP Settings from the list at the left side of the page The TCP IP Settings page is displayed 4 Select Panel from IP Address Mode and then enter the values in IP Address Subnet Mask and Gateway Address 5 Click Restart printer to apply new settings to take effect Using the Installer on the Software Pack CD ROM Windows Only You can assign the IP ...

Page 49: ...ress is 0 0 0 0 the factory default or 169 254 xx xx an IP address has not been assigned If the IP address is not resolved automatically see Assigning an IP Address Manually on page 47 Using the Ping Command To verify if the printer is active on the network run the ping command in your computer The following procedure uses Windows 7 as an example 1 Click Start All Programs Accessories Run 2 Enter ...

Page 50: ...ve the IP address automatically and then print the System Settings page again If the IP address is not resolved automatically see Assigning an IP Address Manually on page 47 Changing the Firewall Settings Before Installing Your Printer You may need to change the firewall settings before installing the printer software Contact your network administrator for more information The following procedure ...

Page 51: ...Windows Server 2012 R2 click the message displayed on the upper right corner of the screen and then select Run setup exe If the CD does not automatically launch perform the following steps a For Windows Server 2003 Windows Server 2008 and Windows Server 2008 R2 click Start Run For Windows Vista and Windows 7 click Start All Programs Accessories Run For Windows 8 and Windows Server 2012 right click...

Page 52: ...ned on and the Wi Fi LED is blinking 2 Click Wireless on the Select a connection Method screen 3 Follow the instructions displayed on the screen If the software detects your network and printer the SSID and Printer Name will be displayed Confirm the SSID and Printer Name and then click Next If the Press WPS button on Printer and WPS button on Router screen is displayed follow the steps displayed o...

Page 53: ...ion Using Installer to Install Software If the printer connection via USB Wireless is already configured and you want to perform the driver and software installation only follow the procedure below If you have executed the steps in Using Installer to Set Up Connection and Install Software on page 51 the following procedure is not necessary 1 Click Install Software 2 If you agree to the terms of th...

Page 54: ...butable Packages for Visual Studio 2012 Getting the Driver File 1 Insert the Software Pack CD ROM into your computer 2 Extract the zip file in the following path to your desired location D Drivers XPS Win_7Vista D Drivers XPS Win_8 in case your optical disk drive is D NOTE XPS stands for XML Paper Specification Installing the Print Driver USB Connection Setup Windows Vista or Windows Vista 64 bit ...

Page 55: ...tting the Driver File on page 54 7 Click Open 8 Click OK 9 Select your printer name and then click Next 10 To change the printer name enter the printer name in the Printer name box To use this printer as the default printer select the Set as the default printer check box 11 Click Next Installation starts 12 If you do not share your printer select Do not share this printer If you share your printer...

Page 56: ...ove the mouse down and then select Settings 2 Click Control Panel Hardware and Sound Hardware for Windows Server 2012 and Windows Server 2012 R2 Devices and Printers 3 Click Add a printer 4 Click The printer that I want isn t listed 5 Select Add a local printer or network printer with manual settings and then click Next 6 Select the port connected to your printer and then click Next 7 Click Have D...

Page 57: ... click Continue otherwise contact your administrator to continue the desired action 7 Click Have Disk to display the Install From Disk dialog box 8 Click Browse and then select the extracted setup information inf file in Getting the Driver File on page 54 9 Click Open 10 Click OK 11 Select your printer name and then click Next 12 To change the printer name enter the printer name in the Printer nam...

Page 58: ...tion starts 14 If you do not want your printer shared select Do not share this printer Otherwise select Share this printer so that others on your network can find and use it 15 Click Next 16 Upon completion of the driver installation click Print a test page to verify installation 17 Click Finish Windows Server 2008 R2 1 Click Start Devices and Printers 2 Click Add a printer 3 Click Add a network w...

Page 59: ...using a TCP IP address or host name and then click Next 6 Select TCP IP Device from Device type and enter the IP address in the Hostname or IP address box and then click Next If the User Account Control dialog box appears click Yes NOTE If you are an administrator on the computer click Yes otherwise contact your administrator to continue the desired action 7 Click Have Disk to display the Install ...

Page 60: ...n the Hostname or IP address box and then click Next 7 Click Have Disk to display the Install From Disk dialog box 8 Click Browse and then select the extracted setup information inf file in Getting the Driver File on page 54 9 Click Open 10 Click OK 11 Select your printer name and then click Next 12 To change the printer name enter the printer name in the Printer name box and then click Next Insta...

Page 61: ...add the roles of print services first and then install the print driver using the Windows Add Printer wizard Follow the instructions below Adding Roles of Print Services For Windows Server 2008 1 Click Start Administrative Tools Server Manager 2 From the Action menu select Add Roles 3 Select the Print Services check box on the Server Roles window in the Add Roles Wizard and then click Next 4 Click...

Page 62: ... the mouse down and then select Settings Click Control Panel Hardware and Sound Devices and Printers For Windows Server 2012 and Windows Server 2012 R2 on the Desktop screen place the mouse pointer in the upper right corner of the screen and move the mouse down and then select Settings Click Control Panel Hardware Devices and Printers 2 Click Add a printer to launch the Add Printer Wizard For Wind...

Page 63: ...y Point and Print or peer to peer method Using either of the methods however you will not be able to use features such as the SimpleMonitor and other printer utilities which will be installed from the Software Pack CD ROM Configuring the Sharing Settings of Your Printer For Windows Server 2003 and Windows Server 2003 x64 Edition 1 Click Start Printers and Faxes 2 Right click this printer icon and ...

Page 64: ...ws 8 1 Windows 8 1 64 bit Edition Windows Server 2012 and Windows Server 2012 R2 1 On the Desktop screen place the mouse pointer in the upper right corner of the screen and move the mouse down and then select Settings 2 Click Control Panel Hardware and Sound Hardware for Windows Server 2012 and Windows Server 2012 R2 Devices and Printers 3 Right click the printer icon and select Printer properties...

Page 65: ...d Faxes folder The duration of this procedure may vary based on the network traffic 5 Close My Network Places 6 Print a test page to verify installation a Click Start Printers and Faxes b Select the printer you have installed c Click File Properties d On the General tab click Print Test Page When a test page is printed successfully the installation is complete For Windows Vista and Windows Vista 6...

Page 66: ... driver 5 Wait until the driver is copied from the server to the client computer A new printer object is added to the Printers folder The duration of this procedure may vary based on the network traffic 6 Print a test page to verify installation a Click Start Control Panel b Select Hardware and Sound c Select Printers d Right click the printer you just created and select Properties e On the Genera...

Page 67: ...use down and then select Settings 2 Click Control Panel Network and Internet View network computers and devices 3 Locate the host name of the server computer and then double click the host name 4 Right click the shared printer name and then click Connect 5 Click Install driver 6 Wait until the driver is copied from the server to the client computer A new printer object is added to the Devices and ...

Page 68: ...then click Next 6 Select the printer and then click Next If the printer is not listed click Back and enter the path to the printer in the text box The server host name is the name of the server computer that identifies it on the network The shared printer name is the name assigned during the server installation process If this is a new printer you may be prompted to install a print driver If no sy...

Page 69: ...ge to verify installation 5 Click Finish If a test page is printed successfully the installation is complete For Windows Server 2008 and Windows Server 2008 64 bit Edition 1 Click Start Control Panel Hardware and Sound Printers 2 Click Add a printer to launch the Add Printer wizard 3 Select Add a network wireless or Bluetooth printer and then click Next If the printer is listed select the printer ...

Page 70: ...sted click The printer that I want isn t listed a Click Select a shared printer by name b Enter the path to the printer in the text box and then click Next The server host name is the name of the server computer that identifies it on the network The shared printer name is the name assigned during the server installation process If this is a new printer you may be prompted to install a print driver...

Page 71: ...at I want isn t listed a Click Select a shared printer by name b Enter the path to the printer in the text box and then click Next The server host name is the name of the server computer that identifies it on the network The shared printer name is the name assigned during the server installation process If this is a new printer you may be prompted to install a print driver If no system driver is a...

Page 72: ... 9 For Mac OS X 10 5 and Mac OS X 10 6 enter the administrator s name and password and then click OK For Mac OS X 10 7 OS X 10 8 and OS X 10 9 enter the administrator s name and password and then click Install Software 10 Click Continue Installation 11 Click Restart to complete the installation Adding a Printer Adding a Printer on OS X 10 9 When Using a USB connection 1 Turn on the printer 2 Conne...

Page 73: ... on the printer 2 Make sure that wireless connection is configured properly on your computer and printer 3 Display System Preferences and then click Printers Scanners 4 Click the plus sign and then click IP If Add Printer or Scanner is displayed select Add Printer or Scanner and then click IP Proceed to step 5 5 Select Line Printer Daemon LPD for Protocol 6 Enter the IP address of the printer in t...

Page 74: ...click Default Proceed to step 5 5 Select the printer connected via Bonjour from the Printer Name Name for OS X 10 8 list Name and Print Using Use for OS X 10 8 are automatically entered NOTE If AirPrint Printer AirPrint for OS X 10 8 is automatically selected for Print Using Use for OS X 10 8 select the model of your printer for Use manually 6 Click Add When Using IP Printing 1 Turn on the printer...

Page 75: ...e sure that wireless connection is configured properly on your computer and printer 3 Display System Preferences and then click Print Fax 4 Click the plus sign and then click Default 5 Select the printer connected via Bonjour from the Printer Name list Name and Print Using are automatically entered 6 Click Add When Using IP Printing 1 Turn on the printer 2 Make sure that wireless connection is con...

Page 76: ...our system environment The command strings are mount media CD ROM The print drivers the rpm file and deb file are included in the Linux folder on the Software Pack CD ROM Installing the Print Driver For Red Hat Enterprise Linux 6 Desktop 1 Double click the rpm file 2 Click Install 3 Enter the administrator password and click Authenticate Installation starts When the installation is complete the wi...

Page 77: ...tion For network connections a Select LPD LPR Host or Printer from the Other Network Printers menu and then click Continue b Enter the IP address of the printer in Connection Format lpd xxx xxx xxx xxx the IP address of the printer c Click Continue d Enter the name of the printer in Name in the Add Printer window and then click Continue You can optionally specify the location and description of th...

Page 78: ...istrator password and click OK The setting is complete Specifying the Printing Options For CUPS Web UI The following procedure uses CUPS 1 4 3 as an example 1 Open the URL http localhost 631 using a web browser 2 Click Administration 3 Click Manage Printers 4 Click the queue name for which you want to specify the printing options 5 Click the Administration drop down list box and then select Set De...

Page 79: ...Printing Basics 79 5 Printing Basics About Print Media on page 80 Supported Print Media on page 82 Loading Print Media on page 84 Setting Paper Sizes and Types on page 100 Printing on page 101 ...

Page 80: ... the inside of the paper width guides Adjust the paper width guides to fit the paper size If excessive jams occur use paper or other media from a new package See also Loading Print Media in the Multipurpose Feeder MPF on page 85 Loading Print Media in the Priority Sheet Inserter PSI on page 91 Loading Envelope in the Multipurpose Feeder MPF on page 89 Loading Envelope in the Priority Sheet Inserte...

Page 81: ...nt temperatures and relative humidity Avoid attics kitchens garages and basements for storing print media Store print media flat Print media should be stored on pallets cartons shelves or in cabinets Avoid having food or drinks in the area where print media is stored or handled Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original packag...

Page 82: ...this printer are as follows Multipurpose Feeder MPF Monarch and DL can be supported by LEF with their flaps open Paper Size A4 SEF 210 297 mm B5 SEF 182 257 mm A5 SEF 148 210 mm Letter SEF 8 5 11 inches Legal SEF 8 5 14 inches Folio SEF 8 5 13 inches Executive SEF 7 25 10 5 inches C5 SEF 162 229 mm Monarch SEF 3 875 7 5 inches Monarch LEF 7 5 3 875 inches Com 10 SEF 4 125 9 5 inches DL SEF 110 220...

Page 83: ...Sheet Inserter PSI on page 95 Using print media which is different from the paper size or paper type set on the print driver may lead to paper jams To make sure that printing is correctly performed select the correct paper size and paper type Paper Size A4 SEF 210 297 mm B5 SEF 182 257 mm A5 SEF 148 210 mm Letter SEF 8 5 11 inches Legal SEF 8 5 14 inches Folio SEF 8 5 13 inches Executive SEF 7 25 ...

Page 84: ...tor panel Capacity The MPF can hold 150 sheets of standard paper 16 2 mm 0 64 inches of thick paper One sheet of coated paper Five envelopes 16 2 mm 0 64 inches of labels The PSI can hold 10 sheets of standard paper or one sheet of other paper Print Media Dimensions The MPF accepts print media within the following dimensions Width 76 2 215 9 mm 3 00 8 50 inches Length 127 355 6 mm 5 00 14 00 inche...

Page 85: ...se only laser print media Do not use ink jet paper in this printer 1 Open the front cover NOTE When you use the MPF for the first time open the front cover by pulling out the instruction sheet 2 Pull the PSI out NOTE When you use the MPF for the first time remove the instruction sheet attached to the PSI with adhesive tape Read the instruction sheet before you use the PSI ...

Page 86: ...rd until it stops 4 Pinch the length guide and pull it forward until it stops 5 Adjust the paper width guides to their maximum width 6 Before loading the print media flex the sheets and fan them Straighten the edges of the stack on a level surface ...

Page 87: ...h guides until they rest lightly against the edges of the stack of print media 9 Pinch the length guide and slide it towards the printer until it touches the print media NOTE Depending on the size of print media first slide the slide bar backward until it stops and then pinch the length guide and slide it backward until it touches print media ...

Page 88: ...ia is not plain paper If a user specified print media is loaded in the MPF you must specify the paper size setting by using the print driver NOTE For more information about setting the paper size and type on the print driver refer to the Help provided for the print driver NOTE For standard size paper adjust the length guide and paper width guides first and then load paper ...

Page 89: ...t DL and Monarch from being wrinkled they are recommended to be loaded with the flaps opened Place the print side facing up and the flaps come at the bottom when you face towards the printer NOTE When you load the envelopes in the long edge feed LEF orientation be sure to specify the landscape orientation on the print driver When Loading C5 Load envelopes with the flaps opened Place the print side...

Page 90: ...es are still not fed correctly curl the edge of the envelopes as shown in the following illustration The amount of the curl should be 5 mm 0 20 inches or less 2 or 3 mm 0 08 or 0 12 inches is recommended The area of the curl should be 8 10 mm 0 32 0 39 inches from the top edge of the envelopes Do not curl the envelopes too much or make a crease To confirm the correct orientation of envelopes see t...

Page 91: ... the title on the letterhead enters the printer first Loading Print Media in the Priority Sheet Inserter PSI NOTE To avoid paper jams do not remove the PSI while printing is in progress Use only laser print media Do not use ink jet paper in this printer 1 Open the front cover 2 Slide the PSI forward and then align the PSI to the marking on the MPF ...

Page 92: ...ed print side facing up 6 Adjust the paper width guides until they rest lightly against the edges of the stack of print media 7 Select the paper type from the print driver if the loaded print media is not plain paper If a user specified print media is loaded in the PSI you must specify the paper size setting by using the print driver NOTE For more information about setting the paper size and type ...

Page 93: ...ied the print image will be rotated 180 degrees When Loading Com 10 DL or Monarch Load an envelope with the flap closed Place the print side facing up and the flap comes at the right when you face towards the printer When Loading C5 Load an envelope with the flap opened Place the print side facing up and the flap comes at the bottom when you face towards the printer IMPORTANT Never use envelopes w...

Page 94: ... If an envelope is still not fed correctly curl the edge of the envelope as shown in the following illustration The amount of the curl should be 5 mm 0 20 inches or less 2 or 3 mm 0 08 or 0 12 inches is recommended The area of the curl should be 8 10 mm 0 32 0 39 inches from the top edge of the envelope Do not curl the envelope too much or make a crease To confirm the correct orientation of envelo...

Page 95: ...it into the feeder Operations on Your Computer Using the Windows Print Driver The following procedure uses Microsoft Windows 7 as an example NOTE The way to display the printer Properties Printing Preferences dialog box differs according to the application software Refer to the manual of your respective application software 1 From the application menu select Print 2 Select the printer from Select ...

Page 96: ...ment to be printed 5 From Paper Type select the paper type to be used 6 Click OK to close the Printing Preferences dialog box 7 Click Print in the Print dialog box to start printing IMPORTANT When you start manual duplex printing the instruction window appears Note that the window cannot be reopened once it is closed Do not close the window until duplex printing is complete 4 3 5 ...

Page 97: ...Edge or Flip on Short Edge to define the way 2 sided print pages are bound 8 Click Print in the Print dialog box to start printing IMPORTANT When you start manual duplex printing the instruction dialog box appears Do not close the dialog box until duplex printing is complete Loading Print Media in the Multipurpose Feeder MPF 1 Print the even pages back sides For a six page document back sides are ...

Page 98: ...OTE Printing on both sides of the paper is not possible if the document consists of various sizes of paper Loading Print Media in the Priority Sheet Inserter PSI 1 Print the even pages back sides For a six page document back sides are printed in the order of page 6 page 4 then page 2 The Data LED blinks and Insert Output to Tray Press OK Button to Continue Printing appears on the LCD panel when th...

Page 99: ...on both sides of the paper is not possible if the document consists of various sizes of paper Using the Output Tray Extension The output tray extension is designed to prevent print media from falling from the printer after the print job is complete Before printing a long length document make sure that the output tray extension is fully extended NOTE When you pull out envelopes or small size print ...

Page 100: ...r 1 Press the System button 2 Select Tray Settings and then press the button 3 Select MPF and then press the button 4 Select Paper Size and then press the button 5 Select the correct paper size for the print media loaded and then press the button Setting Paper Types IMPORTANT Paper type settings must match those of the actual print media loaded in the tray Otherwise print quality problems can occu...

Page 101: ...The Printing Preferences dialog box appears 5 Specify the system settings For more information click Help 6 Click OK to close the Printing Preferences dialog box 7 Click Print to send the job to the selected printer Printing from the Computer Mac OS X The following procedure uses OS X 10 9 TextEdit as an example 1 Open the file you want to print 2 From the File menu select Print 3 Verify that the ...

Page 102: ...upper right corner of the screen and move the mouse down and then select Settings Click Control Panel Hardware and Sound Devices and Printers For Windows Server 2012 and Windows Server 2012 R2 on the Desktop screen place the mouse pointer in the upper right corner of the screen and move the mouse down and then select Settings Click Control Panel Hardware Devices and Printers A list of available pr...

Page 103: ...y device other than USB storage device to the USB drive of the printer DO NOT remove the USB storage device from the USB drive until the printer has finished printing NOTE If the Service Lock setting for Print from USB is set to Password Locked or Color Pass Locked you need to enter the four digit passcode to use the Print from USB Memory feature If the Service Lock setting for Print from USB is s...

Page 104: ...e feature such as files created by user may not be printed properly IMPORTANT Before removing the USB storage device ensure that the printer is not accessing the USB storage device If you remove the USB storage device while the printer is accessing the data in the USB storage device or the USB storage device itself may be damaged Supported File Formats Files in the following file formats created u...

Page 105: ...s and Printers A list of available printers appears 2 Right click the icon for your printer and then select Printing preferences The printer s Printing Preferences screen appears 3 Make selections on the driver tabs and then click OK to save your selections NOTE For more information about Windows print driver options click Help on the print driver Selecting Options for an Individual Job Windows If...

Page 106: ...ype Error Printer Status Restore Defaults Graphics tab Output Color Image Adjustment Mode Image Types Screen Toner Saving Mode Image Settings Color Balance Profile Settings Restore Defaults Layout tab Image Orientation Multiple Up Booklet Poster Mixed Document Output Size Reduce Enlarge Margin Shift Margin Restore Defaults Watermarks Forms tab Watermarks New Text New Bitmap Edit Delete First Page ...

Page 107: ...gs click the applicable saved preset in the Presets menu 4 Click Print to print the job Mac OS X Print Driver Printing Options The table shown below uses OS X 10 9 TextEdit as an example Printing options for Mac OS X Item Printing Options Copies Pages Paper Size Orientation Layout Pages per Sheet Layout Direction Border Reverse page orientation Flip horizontally for Mac OS X 10 6 or later Color Ma...

Page 108: ...or rights can only view the contents 1 Click Start Devices and Printers 2 Right click the printer and then select Printer properties 3 Select the Configuration tab 4 Click Custom Paper Size 5 Select the custom setup you want to define from Details 6 Specify the length of the short edge and long edge under Change Setting For You can specify the values either by entering them directly or using up ar...

Page 109: ... setting Untitled is displayed in the list 5 Double click Untitled and enter a name for the setting 6 Enter the size of the document to be printed in the Width and Height boxes of Paper Size 7 Specify Non Printable Area if necessary 8 Click OK 9 Make sure that the newly created paper size is chosen in Paper Size and then click OK 10 From the File menu select Print 11 Click Print to start printing ...

Page 110: ...onnection with Wi Fi Direct and Wi Fi infrastructure mode may not work properly The printer connected with Wi Fi Direct supports the following protocols LPD Port9100 WSD Web Services on Devices print Bonjour mDNS SNMPv1 v2c CentreWare Internet Services The Wi Fi LED lights up or blinks to indicate the printer s Wi Fi Direct connection status For more information see Status of Wi Fi LED on page 22 ...

Page 111: ...ile device you are using Refer to the manual provided with your mobile device 1 From the mobile device start the procedure to connect using Wi Fi Direct 2 When the invitation for Wi Fi Direct connection appears on the LCD panel of the printer press the button NOTE If you want to change the printer s group role of the Wi Fi Direct network select Group Role under the Wi Fi Direct Setup menu Connecti...

Page 112: ... printer For Windows 7 a Click the network icon on the taskbar b Click the printer s SSID and then click Connect c Enter the passphrase and then click OK d Click Cancel to exit the Set Network Location window The mobile device will connect to the printer For Windows Vista a Click Start Connect To b Click the printer s SSID c Enter the passphrase and then click Connect The mobile device will connec...

Page 113: ... manual provided with your mobile device 2 When the invitation for Wi Fi Direct connection appears on the LCD panel of the printer press the button Printing via Wi Fi Direct The printing procedure varies depending on the mobile device you are using Refer to the manual provided with your mobile device to print as you normally do from the device Disconnecting Wi Fi Direct Network 1 Press the System ...

Page 114: ...o use AirPrint Bonjour mDNS and IPP protocols are required on your printer Make sure that Bonjour mDNS and IPP are set to Enable on the operator panel menu For details see Protocol on page 168 Bonjour mDNS and IPP can also be enabled by selecting the Enabled check box for Enable AirPrint from the CentreWare Internet Services Follow the procedure below to configure the environment settings for AirP...

Page 115: ...stem Settings page as an example Printing a System Settings Page To verify detailed printer settings print a System Settings page Using the Operator Panel 1 Press the System button 2 Select Report List and then press the button 3 Select System Settings and then press the button The System Settings page is printed Using the Printer Setting Utility Windows Only The following procedure uses Windows 7...

Page 116: ...l To select a new value as a setting 1 Press the System button 2 Select the desired menu and then press the button 3 Select the desired menu or menu item and then press the button If a menu is selected the menu is opened and the list of menu items appears If a menu item is selected the default menu setting for the menu item appears Each menu item has a list of values for the menu item A value can ...

Page 117: ... list of values for the menu item A value can be A phrase or word to describe a setting A numerical value that can be changed An On or Off setting 4 Select the desired value and then click Apply New Settings or Restart printer to apply new settings Adjusting the Language To display a different language on the LCD panel Using the Operator Panel 1 Press the System button 2 Select Panel Language and ...

Page 118: ...ding Paper for Copying on page 119 Preparing a Document on page 120 Making Copies From the Document Glass on page 121 Setting Copy Options on page 122 Using the ID Card Copy on page 131 Changing the Default Settings on page 132 ...

Page 119: ...Copying 119 Loading Paper for Copying The instructions for loading print media are the same whether you are printing or copying See also Usable Print Media on page 82 Loading Print Media on page 84 ...

Page 120: ...120 Copying Preparing a Document You can use the document glass to load an original document for copying and scanning Place one sheet at a time using the document glass ...

Page 121: ...ing may affect the copy quality and increase the toner consumption If you are copying a page from a book or magazine lift the document cover until its hinges are caught by the stopper and then close the document cover If the book or magazine is thicker than 20 mm start copying with the document cover open 4 Press the Copy button 5 Customize the copy settings such as the number of copies copy size ...

Page 122: ...gs such as copy size and image quality See also Setting Copy Options on page 122 5 Press the Start button to start copying Color Select a mode from color or black and white copying 1 Place a single document facing down on the document glass and close the document cover See also Making Copies From the Document Glass on page 121 2 Press the Copy button 3 Press the Color Mode button to select the des...

Page 123: ...e also Making Copies From the Document Glass on page 121 2 Press the Copy button 3 Select Output Paper Size and then press the button 4 Select the desired settings and then press the button NOTE The value marked by an asterisk is the factory default setting A4 210 297mm A5 148 210mm B5 182 257mm Letter 8 5 11 Executive 7 25 10 5 A4 210 297mm A5 148 210mm B5 182 257mm Letter 8 5 11 Folio 8 5 13 Leg...

Page 124: ...elect the desired setting and then press the button NOTE The value marked by an asterisk is the factory default setting 5 If necessary customize the copy settings such as the number of copies copy size and image quality See also Setting Copy Options on page 122 6 Press the Start button to start copying When Collated is set to On the display prompts you for another page Select Yes or No and then pr...

Page 125: ...hods to load print media vary depending on the size and orientation of the print media For details refer to Loading Print Media in the Multipurpose Feeder MPF on page 85 or Loading Print Media in the Priority Sheet Inserter PSI on page 91 For print media that can be loaded refer to Usable Print Media on page 82 5 If necessary customize the copy settings such as the number of copies and image quali...

Page 126: ...he document glass and close the document cover See also Making Copies From the Document Glass on page 121 2 Press the Copy button 3 Select Lighten Darken and then press the button 4 Select the desired settings and then press the button NOTE The value marked by an asterisk is the factory default setting 5 If necessary customize the copy settings such as the number of copies copy size and image qual...

Page 127: ...tions on page 122 6 Press the Start button to start copying Auto Exposure Suppress the background of the original to enhance text on the copy 1 Place a single document facing down on the document glass and close the document cover See also Making Copies From the Document Glass on page 121 2 Press the Copy button 3 Select Auto Exposure and then press the button 4 Select On and then press the button...

Page 128: ...y size only for Off or Manual and image quality See also Setting Copy Options on page 122 6 Press the Start button to start copying When N Up is set to Auto or Manual the display prompts you for another page Select Yes or No and then press the button If you select Yes select Continue or Cancel and then press the button Off Does not perform N Up printing Auto Automatically reduces the original page...

Page 129: ... button to start copying Margin Left Right Specify the left and right margins of the copy 1 Place a single document facing down on the document glass and close the document cover See also Making Copies From the Document Glass on page 121 2 Press the Copy button 3 Select Margin Left Right and then press the button 4 Press the or button or enter the desired value using the numeric keypad and then pr...

Page 130: ...ddle and then press the button 4 Press the or button or enter the desired value using the numeric keypad and then press the button NOTE The value marked by an asterisk is the factory default setting 5 If necessary customize the copy settings such as the number of copies copy size and image quality See also Setting Copy Options on page 122 6 Press the Start button to start copying 0mm 0 0 inch Spec...

Page 131: ...r See also Making Copies From the Document Glass on page 121 2 Press the ID Card Copy button 3 If you want to customize the copy settings wait for five seconds until the display is automatically changed Specify the copy settings you want before pressing the Start button See also Setting Copy Options on page 122 4 Press the Start button to start copying After the front side of the ID card is scanne...

Page 132: ...tings 1 Press the System button 2 Select Defaults Settings and then press the button 3 Select Copy Defaults and then press the button 4 Select the desired menu item and then press the button 5 Select the desired setting or enter the value using the numeric keypad and then press the button 6 Repeat steps 4 and 5 as needed 7 To return to the previous screen press the Back button ...

Page 133: ...w on page 134 Scanning to a Computer on page 135 Scanning to a Computer or Server via SMB FTP on page 139 Scanning to a USB Storage Device on page 156 Sending an E mail With the Scanned Image on page 157 Adjusting Scanning Options on page 160 ...

Page 134: ... the Windows operating system and requires a USB or network Web Services on Devices WSD only connection Scanning From Printer To scan and send the scanned data to a computer connected with a USB cable see Scanning From the Operator Panel Scan to Application on page 135 This method is supported both on the Windows and Mac OS X operating systems but requires a USB connection and the Express Scan Man...

Page 135: ...s Scan Manager Ctype and then click OK File type of scanned data varies depending on application on computer See also Express Scan Manager on page 35 Scanning From the Operator Panel Scan to WSD Web Services on Devices If the printer is connected to a computer via network using Web Services on Devices WSD you can use the Scan to WSD Web Services on Devices function to send scanned images to a comp...

Page 136: ... 2 Right click the icon for the printer and then click Install 3 Click Continue The printer is connected by Web Services on Devices WSD Procedures for WSD Web Services on Devices Scan 1 Place a single document facing down on the document glass and close the document cover See also Making Copies From the Document Glass on page 121 2 Press the Scan button 3 Select Scan to WSD Web Services on Devices...

Page 137: ...ing procedure to scan an image uses Microsoft Clip Organizer as an example 1 Place a single document facing down on the document glass and close the document cover See also Making Copies From the Document Glass on page 121 2 Click Start All Programs Microsoft Office Microsoft Office 2010 Tools Microsoft Clip Organizer 3 Click File Add Clips to Organizer From Scanner or Camera 4 In the Insert Pictu...

Page 138: ... using the USB cable 1 Place a single document facing down on the document glass and close the document cover See also Making Copies From the Document Glass on page 121 2 Start the drawing software such as Paint for Windows NOTE When you use Windows Vista or Windows Server 2008 use Windows Photo Gallery instead of Paint 3 Click the Paint button From scanner or camera The WIA Windows Image Acquisit...

Page 139: ...ddress Book Editor The following items are required to use the Scan to Server Computer feature Using SMB To transfer data via SMB your computer must run on one of the following operating systems that includes folder sharing For Mac OS X a shared user account is required on the Mac OS X Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 Windows...

Page 140: ...and OS X 10 9 FTP service of Mac OS X For information on how to configure the FTP service contact your system administrator Follow the procedure below to use the Scan to Server Computer feature Confirming a Login Name and Password When Using SMB The Scan to Computer Server feature requires a user login account with a valid and non empty password for authentication Confirm a login user name and pas...

Page 141: ... Server 2008 and Windows Server 2008 R2 1 Click Start Control Panel 2 Click User Accounts 3 Click User Accounts 4 Click Create a password for your account and add in a password for your user login account For Windows 8 and Windows Server 2012 1 Place the mouse pointer in the upper right corner of the screen and move the mouse down and then select Settings Change PC settings 2 Click Users 3 Click C...

Page 142: ...Select your account 3 Select Change Password 4 Enter a password for your user login account in New password 5 Re enter the password in Verify 6 Click Change Password After you confirmed a login user name and password see Specifying a Destination to Store the Document on page 142 When Using FTP The Scan to Computer Server feature requires a user name and a password For your user name and password c...

Page 143: ...Share this folder 4 Enter a shared name in the Share name box NOTE Note down the shared name as you need to use this name in the next setting procedure 5 Click Permissions to give write permission for this folder 6 Click Add 7 Search user login name by clicking Advanced or enter the user login name in the Enter the object names to select box and click Check Names to confirm Example of user login n...

Page 144: ... created Example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic John in your directory After you created a folder see Configuring the Printer Settings on page 150 For Windows Vista Windows 7 Windows Server 2008 and Windows Server 2008 R2 1 Create a folder in the desired directory on your computer Example of folder name MyShare 2 Rig...

Page 145: ...re this folder check box 5 Enter a shared name in the Share name box NOTE Note down the shared name as you need to use this name in the next setting procedure 6 Click Permissions to give write permission for this folder 7 Click Add ...

Page 146: ...k box This will grant you permission to send the document to this folder NOTE Do not use Everyone as the user login name 11 Click OK 12 Click OK to exit the Advanced Sharing window 13 Click Close NOTE To add sub folders create new folders in the shared folder you have created Example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic Jo...

Page 147: ...e MyShare 2 Right click the folder and then select Properties 3 Click the Sharing tab and then click Advanced Sharing 4 Select the Share this folder check box 5 Enter a shared name in the Share name box NOTE Note down the shared name as you need to use this name in the next setting procedure 6 Click Permissions to create a write permission for this folder 7 Click Add ...

Page 148: ...ox This will grant you permission to send the document into this folder NOTE Do not use Everyone as the user login name 11 Click OK 12 Click OK to exit the Advanced Sharing dialog box 13 Click Close NOTE To add sub folders create new folders in the shared folder you have created Example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic...

Page 149: ...ac OS X 10 6 check box and your account name 7 Enter your account password and then click OK 8 Click Done For Mac OS X 10 7 OS X 10 8 and OS X 10 9 1 Create a folder in the desired directory on your computer Example of folder name MyShare NOTE Note down the folder name as you need to use this name in the next setting procedure 2 Select the created folder and then select Get Info from the File menu...

Page 150: ...er the IP address of the printer in the address bar and then press the Enter key The printer s web page appears NOTE For details on how to check the IP address of the printer see Verifying the IP Settings on page 49 3 Click the Address Book tab If user name and password are required enter the correct user name and password NOTE The default User ID and password are 11111 and x admin respectively 4 ...

Page 151: ...Scanning 151 5 Select any unused number and click Add The Add Network Scan Address page appears 9 8 7 6 5 4 3 2 1 ...

Page 152: ...word Enter the password corresponding to the above login name NOTE Empty password is not valid in the Scan to Computer feature Make sure that you have a valid password for the user login account See Confirming a Login Name and Password on page 140 for details on how to add a password in your user login account 7 Re enter Password Re enter your password 8 Name of Shared Directory For Computer SMB o...

Page 153: ...rinter appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Device Name The Enter Password window appears when Panel Lock Set is set to Enable In this case enter the password you specified and click OK 2 Click OK on the Retrieval Successful message window 3 Click Tool New Device Address Book Server The Server A...

Page 154: ...mputer only Enter the name of the shared folder on the recipient computer 6 Path For Computer To store the scanned document in the share folder directly without creating any subfolder leave the space blank To store the scanned document in the folder you created under the share folder enter the path as following Example Share Folder name MyShare Second level folder name MyPic Third level folder nam...

Page 155: ...Search Address Book and then press the button Computer Network Stores the scanned image on the computer by using the SMB protocol Server FTP Stores the scanned image on the server by using the FTP protocol Search Address Book Select the server address registered in Address Book 6 Select the destination to store the scanned file in and then press the button 7 Select scanning options as required 8 P...

Page 156: ... press the button 4 Select Save to Root or a folder to save file and then press the button 5 Select scanning options as required 6 Press the Start button The display prompts you for another page Select Yes or No and then press the button If you select Yes place the next page on the document glass select Continue and then press the button 7 Remove the USB storage device from the printer IMPORTANT B...

Page 157: ...ces For details see Setting an E mail Address Book on page 157 Setting an E mail Address Book 1 Launch your web browser 2 Enter the IP address of the printer in the address bar and then press the Enter key The printer s web page appears NOTE For details on how to check the IP address of the printer see Verifying the IP Settings on page 49 3 Click the Address Book tab If user name and password are ...

Page 158: ...158 Scanning 5 Select any unused number and click Add The Add Personal Address page appears 6 Enter a name in the Name field and an e mail address in the E mail Address field 7 Click Apply ...

Page 159: ...r another page Select Yes or No and then press the button If you select Yes place the next page on the document glass select Continue and then press the button All Entries Select the e mail address registered in the E mail Address Book and then press the button E Mail Group Select the e mail group registered in the E mail Groups and then press the button Search Enter a text to search from the E ma...

Page 160: ... factory default Multi Page TIFF TIFF JPEG Setting the Color Mode You can scan an image in color or in black and white Selecting black and white significantly reduces the file size of the scanned images An image scanned in color will have a larger file size than the same image scanned in black and white 1 Press the System button 2 Select Defaults Settings and then press the button 3 Select Scan De...

Page 161: ...00 600dpi Produces the highest resolution and largest file size Setting the Original Size To specify the size of the original 1 Press the System button 2 Select Defaults Settings and then press the button 3 Select Scan Defaults and then press the button 4 Select Document Size and then press the button 5 Select a specific paper size to determine the area to be scanned and then press the button The ...

Page 162: ...t Scan to Computer USB and then press the button 3 Select the desired menu item and then press the button 4 Select the desired setting or enter the value using the numeric keypad and then press the button 5 Repeat steps 3 and 4 as needed 6 Press the Start button to begin the scan Sending a Scanned Image by E mail To temporarily change a scan setting when sending a scanned image by e mail 1 Press t...

Page 163: ...Menus and Keypad Understanding the Printer Menus on page 164 Panel Lock Function on page 188 Limiting Access to Printer Operations on page 190 Setting the Time for the Power Saver Mode on page 191 Resetting to Factory Defaults on page 192 Using the Numeric Keypad on page 193 ...

Page 164: ...the information such as the printer name serial number and print volume Network settings are also printed Panel Settings Purpose To print a detailed list of all the settings on the operator panel menus Job History Purpose To print a detailed list of the jobs that have been processed This list contains the last 50 jobs Error History Purpose To print a detailed list of paper jams and fatal errors De...

Page 165: ...ands for Wi Fi Protected Access NOTE This item is displayed only when Wi Fi is set to On Wireless Setup Purpose To configure the wireless network interface Values Connection Good Acceptable Low No Reception SSID Displays the name that identifies the wireless network Encryption Type No Security WEP WPA2 1 PSK AES Mixed mode PSK Select Access Select the access point from the list The access points a...

Page 166: ...ettings with the WPA2 PSK AES encryption PassPhrase Entry Specify the passphrase of 8 to 63 alphanumeric or 64 hexadecimal characters WEP Select to configure the wireless settings with the WEP encryption WEP Key Entry Specify the WEP key to use through the wireless network For 64bit keys enter 10 hexadecimal characters For 128bit keys enter 26 hexadecimal characters Transmit Key Select a transmit ...

Page 167: ...de Confirm it when you enter the PIN code to your computer Wi Fi Direct Enable Enables the Wi Fi Direct connection Disable Disables the Wi Fi Direct connection Group Role Group Owner Sets your printer as the group owner for Wi Fi Direct Auto Automatically resolves the group role for Wi Fi Direct Device Name Displays the printer name Connection Status No Entry Indicates that no device is available ...

Page 168: ...s both IPv4 and IPv6 to set the IP address IPv4 Uses IPv4 to set the IP address IPv4 Wireless Get IP Address DHCP AutoIP Automatically sets the IP address BOOTP Uses BOOTP to set the IP address RARP Uses RARP to set the IP address DHCP Uses DHCP to set the IP address Panel Enables the IP address entered on the operator panel IP Address Manually sets the IP address allocated to the printer Subnet M...

Page 169: ...d in the NVM non volatile memory After executing this function and rebooting the printer all network settings are reset to their default values Values Wi Fi Purpose To enable the wireless connection Values NOTE When you use the USB connection and do not use the wireless connection you need to disable Wi Fi Internet Services Disable Disables an access to the CentreWare Internet Services embedded in...

Page 170: ...ndby mode by pressing any button on the operator panel In the sleep mode you can return the printer to the standby mode by pressing the Power Saver button Auto Reset Purpose To specify the time for the printer to automatically return to the standby mode When the setting is not complete in the specified time the previous setting is restored Values Fault Time Out Purpose To specify the time taken by...

Page 171: ...y dd mm yy Time Format 12H Specifies the time format 24H Time Zone Specifies the time zone Panel Select Tone Off Does not emit a tone when the operator panel input is correct Min Emits a tone at the specified volume when the operator panel input is correct Middle Max Panel Alert Tone Off Does not emit a tone when the operator panel input is incorrect Min Emits a tone at the specified volume when t...

Page 172: ...when the printer runs out of paper Min Emits a tone at the specified volume when the printer runs out of paper Middle Max All Tones Off Disables all the alert tones Min Sets the volume of all the alert tones at once Middle Max Millimeters mm Specifies the default measurement unit Inches Off Does not show the alert message when the toner is low On Shows the alert message when the toner is low On Sh...

Page 173: ... voltage settings for printing for the transfer roller BTR To lower the voltage set negative values To increase set positive values The default settings may not give the best output on all paper types If you see mottles on the print output try to increase the voltage If you see white spots on the print output try to decrease the voltage NOTE The print quality changes depending on the values you se...

Page 174: ...n adjustments are required when the printer is initially installed and after the printer is moved Values Plain 0 3 3 Bond 0 3 3 Light Card 0 3 3 LW Gloss Card 0 3 3 Labels 0 3 3 Recycled 0 3 3 Envelope 0 3 3 Off Does not automatically adjust color registration On Automatically adjusts color registration Auto Adjust Yes Automatically corrects color registration No Does not correct color registratio...

Page 175: ...ustment values individually for yellow magenta and cyan Enter a number in order of color adjustment values individually for yellow magenta and cyan Enter a number in order of lateral adjustment left lateral adjustment right and process adjustment 5 5 RY RM RC 0 0 0 5 5 Y M C 0 0 0 5 5 Yes Stirs the toner in a new toner cartridge No Does not stir the toner in a new toner cartridge Yellow Yes Cleans...

Page 176: ...ity or incorrect indication of remaining toner Values Machine Life Purpose To specify whether to continue print operations when the printer comes to the end of its service life Values NOTE When the printer no longer operates showing the error code 191 310 on the LCD panel press the Back button and the button at the same time and change the Machine Life setting to Continue Print Then you can keep u...

Page 177: ...ssword Locked or Color Pass Locked Panel Lock Set Disable Does not restrict access to Admin Menu and Report List with a password Enable Restricts access to Admin Menu and Report List with a password Change Password 1 0000 9999 Sets or changes the password required to access Admin Menu and Report List COPY Unlocked Enables the Copy service Locked Disables the Copy service Password Locked Enables th...

Page 178: ...ion source Values USB Settings Use the USB Settings menu to change printer settings affecting a USB port NOTE The value marked by an asterisk is the factory default setting Port Status Purpose To change the USB settings on your printer Values Disable Disables downloading of firmware updates Enable Enables downloading of firmware updates IP Address Shows the IPv4 address of the printer Host Name Sh...

Page 179: ... factory default setting Color Purpose To set whether to make copies in color or in black and white Values Collated Purpose To sort the copy job Values Reduce Enlarge Purpose To set the default value for copy reduction enlargement ratio Values mm systems inch systems Black White Prints in black and white mode Color Prints in color mode Off Does not sort the copy job On Sorts the copy job 200 A5 A4...

Page 180: ...ness Purpose To set the default sharpness level Values A4 210 297mm A5 148 210mm B5 182 257mm Letter 8 5 11 Executive 7 25 10 5 Text Suitable for documents with text Mixed Suitable for documents with both text and photos gray tones Photo Suitable for documents with photos Lighten2 Makes the copy lighter than the original Works well with dark print Lighten1 Normal Works well with standard type or p...

Page 181: ...is 0 Gray Balance Purpose To specify the default gray balance level within the range of 2 to 2 The factory default menu setting is 0 NOTE This option is effective only for black and white copying N Up Purpose To print two original pages to fit into one sheet of paper Values Margin Top Bottom Purpose To specify the value of the top and bottom margins Values Off Does not suppress the background On S...

Page 182: ...enus to configure a variety of scanner features NOTE The value marked by an asterisk is the factory default setting File Format Purpose To specify the file format to save the scanned image Values Color Purpose To set the color mode Values 4mm 0 2 inch Specify the value in increments of 1 mm 0 1 inch 0 50mm 0 0 2 0 inch 0mm 0 0 inch Specify the value in increments of 1 mm 0 1 inch 0 50mm 0 0 2 0 in...

Page 183: ...in gray scale when Black White is selected for a color mode Color Button Color Scans in color when Color is selected for a color mode Color Photo Scans in color photo when Color is selected for a color mode This is suitable for photographic images 200 200dpi 300 300dpi 400 400dpi 600 600dpi A4 210 297mm A5 148 210mm B5 182 257mm Letter 8 5 11 Executive 7 25 10 5 Lighten2 Makes the scanned image li...

Page 184: ...ues TIFF File Format Purpose To specify the TIFF file format Values Sharpest Makes the scanned image sharper than the original Sharper Normal Does not make the scanned image sharper or softer than the original Softer Makes the scanned image softer than the original Softest Off Does not suppress the background On Suppresses the background of the original to enhance text on the scanned image 2mm 0 1...

Page 185: ...fy the defaults for the Print from USB Defaults menu NOTE The value marked by an asterisk is the factory default setting Layout Purpose To automatically enlarge reduce print documents when you print directly from a USB storage device Values Higher Sets the image compression level to Higher Normal Sets the image compression level to Normal Lower Sets the image compression level to Lower Auto Sets t...

Page 186: ...ia on page 82 Paper Size A4 210 297mm A5 148 210mm B5 182 257mm Letter 8 5 11 Folio 8 5 13 Legal 8 5 14 Executive 7 25 10 5 Envelope 10 4 1 9 5 Monarch Env 3 9 7 5 Monarch Env L 7 5 3 9 DL Env 110 220mm DL Env L 220 110mm C5 Envelope 162 229mm Custom Size Portrait Y 297mm 11 7inch Specifies the length of the custom size paper 127 355mm 5 0 14 0inch Landscape X 210mm 8 3inch Specifies the width of ...

Page 187: ...Using the Operator Panel Menus and Keypad 187 Panel Language Purpose To specify the language to be used on the LCD panel See also Adjusting the Language on page 117 Values English ...

Page 188: ...s the button 5 Select Panel Lock Set and then press the button 6 Select Enable and then press the button 7 As necessary select Change Password and change the password using the numeric keypad Then press the button NOTE The factory default panel password is 0000 Be sure to remember the password The procedure described below allows you to reset the password 1 Turn off the printer 2 Turn on the print...

Page 189: ...Service Lock are set to Unlocked 1 Press the System button 2 Select Admin Menu and then press the button 3 Enter the password and then press the button 4 Select Secure Settings and then press the button 5 Select Panel Lock and then press the button 6 Select Panel Lock Set and then press the button 7 Select Disable and then press the button ...

Page 190: ...utton 2 Select Admin Menu and then press the button 3 Select Secure Settings and then press the button 4 Select Panel Lock and then press the button 5 Select Panel Lock Set and then press the button 6 Select Enable and then press the button 7 As necessary select Change Password and change the password using the numeric keypad Then press the button NOTE The default password is 0000 8 Press the Back...

Page 191: ...nu and then press the button 3 Select System Settings and then press the button 4 Select Power Saver Timer and then press the button 5 Select Low Power Timer or Sleep Timer and then press the button 6 Press the or button or enter the desired value using the numeric keypad and then press the button You can select from 5 30 minutes for Low Power Timer or 1 6 minutes for Sleep Timer 7 To return to th...

Page 192: ... To reset the wireless connection settings refer to Reset Wireless on page 168 1 Press the System button 2 Select Admin Menu and then press the button 3 Select Maintenance and then press the button 4 Select Initialize NVM and then press the button 5 To initialize the menu parameters select System Section and then press the button To initialize the Address Book data for e mail and server address se...

Page 193: ...er appears on the LCD panel For example to enter the letter O press 6 Each time you press 6 the display shows a different letter in sequence m n o M N O and finally 6 To enter additional letters repeat the first step Press the button when you are finished Deleting Numbers or Characters Press the C Clear button to delete the number or character Key Assigned numbers or characters 1 1 _ space 2 a b c...

Page 194: ...194 Digital Certificates 9 Digital Certificates Using Digital Certificates on page 195 ...

Page 195: ... Properties tab 3 Click SSL TLS Server Communication under Security 4 Click Create New Certificate The Generate Certificate page is displayed 5 Select the size of the public key from the list of Public Key Size 6 Specify the issuer of SSL self signed certificate 7 Click Generate Certificate Your request was successfully processed is displayed 8 Click Back 9 Select the Enabled check box of SSL TLS ...

Page 196: ...puter Use this CSR to receive a signed certificate from a trusted certificate authority Uploading a Signed Certificate After you have received the signed certificate from a trusted certificate authority upload the signed certificate to the printer You can also upload a PKCS 12 digital certificate that you created without using the CSR from the machine NOTE The maximum number of digital certificate...

Page 197: ... web browser For more information see CentreWare Internet Services on page 30 2 Click the Properties tab 3 Click SSL TLS Server Communication under Security 4 To delete both the signed certificate and the self signed certificate click Delete All Certificates To delete just the digital certificate that is currently in use proceed to step 5 5 Click Certificate Management The Certificate Management p...

Page 198: ...the Properties tab 3 Click SSL TLS Server Communication under Security 4 Confirm that the Enabled check box of SSL TLS Server Communication is displayed NOTE If Disabled is displayed instead of a check box the digital certificate is not set For details see Setting a Digital Certificate on page 195 5 Select the Enabled check box of SSL TLS Server Communication 6 Click Apply Settings have been chang...

Page 199: ...lity Problems on page 220 Adjusting Color Registration on page 221 Scanning Problems on page 226 Scan Driver Printer Utility Problems on page 228 Wireless Problems on page 229 Wi Fi Direct Problems on page 230 Digital Certificate Problems on page 231 Other Problem on page 232 Understanding Printer Messages on page 233 Contacting Service on page 238 Getting Help on page 239 Non Genuine Mode on page...

Page 200: ... Make sure that the stacked print media does not exceed the maximum height indicated on the paper width guides Do not load wrinkled creased damp or curled print media Flex fan and straighten print media before you load it If a jam occurs with print media try feeding one sheet at a time through the MPF or the PSI Do not use print media that you have cut or trimmed Do not mix print media sizes weigh...

Page 201: ...g the print media path CAUTION Do not attempt to remove a paper deeply jammed inside the product particularly a paper wrapped around the fusing unit or the heat roller Otherwise it may cause injuries or burns Switch off the product immediately and contact your local Fuji Xerox representative 1 Center Output Tray 2 Transfer Belt 3 Levers 4 Rear Cover 5 Front Cover 6 Multipurpose Feeder MPF 7 Priori...

Page 202: ...isplayed on the LCD panel you must clear all print media from the print media path 1 Pull the PSI out 2 Remove any paper jammed from the front of the printer 3 Replace the PSI in the printer IMPORTANT Do not use excessive force on the PSI Doing so could damage the PSI or the insides of the printer ...

Page 203: ...ns do not clear paper jams immediately after printing The fusing unit becomes extremely hot during use NOTE To resolve the error displayed on the LCD panel you must clear all print media from the print media path 1 Push the rear cover handle and open the rear cover 2 Lift up the levers 3 Remove any paper jammed from the rear of the printer by carefully pulling it in the direction of the arrow show...

Page 204: ...204 Troubleshooting 4 Lower the levers to their original position 5 Close the rear cover ...

Page 205: ...ns do not clear paper jams immediately after printing The fusing unit becomes extremely hot during use NOTE To resolve the error displayed on the LCD panel you must clear all print media from the print media path 1 Push the rear cover handle and open the rear cover 2 Lift up the levers 3 Remove any paper jammed from the rear of the printer by carefully pulling it in the direction of the arrow show...

Page 206: ...ubleshooting 4 If no paper is found in the paper path lift and open the scanner 5 Remove any paper jammed from the center output tray 6 Lower and close the scanner 7 Lower the levers to their original position ...

Page 207: ...ns For thick paper use the one that is 163 gsm or less For thin paper use the one that is 60 gsm or more For the envelope make sure that it is properly loaded in the MPF or the PSI as instructed in Loading Envelope in the Multipurpose Feeder MPF on page 89 or Loading Envelope in the Priority Sheet Inserter PSI on page 93 If the envelope is deformed correct it or use another envelope If performing ...

Page 208: ...rned off at any switch or breaker Other electrical equipment plugged into the outlet is working If you have checked all of the above and still have a problem turn off the printer wait for 10 seconds and then turn on the printer This often fixes the problem NOTE If error messages are displayed on the LCD panel or on your computer screen follow the on screen instructions to resolve the printer probl...

Page 209: ...tings changed from the operator panel have no effect Settings in the print driver or printer utilities have precedence over the settings made on the operator panel Change the menu settings from the print driver or printer utilities instead of the operator panel ...

Page 210: ...ke sure that the paper width guides and length guide are adjusted correctly Make sure that the PSI is securely inserted Do not overload the print media sources Do not force print media into the PSI or the MPF when you load it Otherwise it may skew or buckle Make sure that the print media is not curled Load the recommended print side correctly for the type of print media you are using See also Load...

Page 211: ... or need to be replaced Confirm the amount of toner in each toner cartridge 1 Check the toner level in the Consumables tab in the Printer Status window of the SimpleMonitor 2 Replace the toner cartridges as necessary Verify that the print media is dry and the correct print media is used If not use the print media recommended for the printer See also Usable Print Media on page 82 Try changing the p...

Page 212: ...per Output tab in Printing Preferences of the print driver change the Paper Type setting Verify that the correct print media is being used If not use the print media recommended for the printer See also Usable Print Media on page 82 Adjust the temperature of the fusing unit 1 Launch the Printer Setting Utility and click Adjust Fusing Unit on the Printer Maintenance tab 2 Adjust the fixing temperat...

Page 213: ...Fuji Xerox local representative office or an authorized dealer Vertical Blanks NOTE If the problem continues even though you have taken suggested actions described above contact the Fuji Xerox local representative office or an authorized dealer Problem Action The printed result has vertical blanks Clean inside the printer and perform a test print 1 Clean inside the printer by using the print head ...

Page 214: ...ng Utility and click Chart Print on the Diagnosis tab 2 Click Ghost Configuration Chart The Ghost Configuration Chart is printed 3 Click BTR Refresh Mode on the Printer Maintenance tab 4 Select the check box next to On and then click Apply New Settings 5 Click Chart Print on the Diagnosis tab 6 Click Ghost Configuration Chart The Ghost Configuration Chart is printed The print media surface may be ...

Page 215: ...loper start Refresh Mode 1 Launch the Printer Setting Utility and click Refresh Mode on the Diagnosis tab 2 Select the color that is the same as the fog If the problem continues even after performing Refresh Mode start Refresh Mode again NOTE If the problem continues even after performing Refresh Mode twice contact the Fuji Xerox local representative office or an authorized dealer Problem Action B...

Page 216: ...ction The printed result has auger mark The toner cartridges may be low or need to be replaced Confirm the amount of toner in each toner cartridge 1 Check the toner level in the Consumables tab in the Printer Status window of the SimpleMonitor 2 Replace the toner cartridges as necessary Start Clean Developer 1 Launch the Printer Setting Utility and click Clean Developer on the Diagnosis tab 2 Clic...

Page 217: ...le Print Media on page 82 About Print Media on page 80 If you use the envelope check whether the crease is within 30 mm of the four edges of the envelope If the crease is within 30 mm of the four edges of the envelope this is considered normal Your printer is not at fault If not take the following actions If the envelope is Com 10 which is 220 mm or longer and has a flap on the long edge use a dif...

Page 218: ...t on the Printer Maintenance tab 3 Deselect the check box next to On 4 Click Start next to Auto Correct See also Cleaning the Color Toner Density CTD Sensor on page 246 Print the color registration chart and manually correct the color registration 1 Launch the Printer Setting Utility and click Registration Adjustment on the Printer Maintenance tab 2 Deselect the check box next to On 3 Click Start ...

Page 219: ... contact the Fuji Xerox local representative office or an authorized dealer Problem Action Printed surface got protrudent bumpy Clean up the fusing unit 1 Load one sheet of paper on the MPF and then print a solid image all over the paper 2 Load the printed sheet with the printed side facing down and then print a blank sheet of paper ...

Page 220: ...ocument glass with a lint free cloth See also Cleaning the Scanner on page 242 The reverse side of the original is showing on the copy On the Copy menu enable Auto Exposure For information on turning Auto Exposure on and off see Auto Exposure on page 127 Light colors are washed out or white on the copy On the Copy menu disable Auto Exposure For information on turning Auto Exposure on and off see A...

Page 221: ...utton Auto Correct is performed Using the Printer Setting Utility Windows Only The following procedure uses Windows 7 as an example 1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia Pacific your printer Printer Setting Utility NOTE The window to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of t...

Page 222: ...re uses Windows 7 as an example 1 Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia Pacific your printer Printer Setting Utility NOTE The window to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility opens 2 Click the Printer Main...

Page 223: ... line are most closely aligned for each color Y M and C If you find the straightest line make a note of the value 5 5 indicated by the straightest line for each color When the value is 0 for each color you do not need to adjust the color registration When the value is not 0 enter the value according to the procedure in Entering Values on page 224 ...

Page 224: ...nd then press the button 10 Confirm that RY RM and RC appear 11 Press the or button until you reach the value for example 3 displayed on the chart 12 Press the button once and move the cursor to the next color 13 Repeat steps 11 and 12 to enter all digits and then press the button 14 Confirm that Y M and C appear 15 Press the or button until you reach the value for example 3 displayed on the chart...

Page 225: ...inter listed in Printer Name The Printer Setting Utility opens 2 Click the Printer Maintenance tab 3 Select Registration Adjustment from the list at the left side of the page The Registration Adjustment page is displayed 4 Select the value you checked in the color registration chart and then click Apply New Settings 5 Deselect the check box next to On 6 Click Start next to Print Color Regi Chart T...

Page 226: ...s more time than scanning at a low resolution A smear appears at the same location on the output when scanned using the document glass Clean the document glass See also Cleaning the Scanner on page 242 Images are skewed Make sure that the document is placed straight on the document glass The printer does not properly transfer scan data to a specified destination via the Scan to E Mail or Scan to N...

Page 227: ...Windows Server 2012 and Windows Server 2012 R2 1 On the Start screen click Server Manager 2 Click Add roles and features to start Add Roles and Features Wizard 3 On the Before you begin screen click Next 4 On the Select installation type screen confirm that Role based or feature based installation is selected and then click Next 5 On the Select destination server screen select an appropriate serve...

Page 228: ...ing close the application once restart the application and then try scanning again The scan driver has not been registered on your computer and cannot be accessed from the Express Scan Manager Install the scan driver If the driver is already installed uninstall it and then reinstall it Failed to scan your document on the printer via the Express Scan Manager Make sure that your computer and the pri...

Page 229: ...n the wireless LAN access point or router within two minutes after starting the WPS operation on the printer For details about the wireless LAN access point or router refer to the manual supplied with the wireless LAN access point or router Cannot setup wireless connection with WPS PIN Wi Fi Protected Setup Personal Identification Number Check if the PIN you have entered on the computer is correct...

Page 230: ... procedure in Disconnecting Wi Fi Direct Network has been performed The device may be automatically reconnecting to the printer Reset the passphrase for Wi Fi Direct and disconnect the device For details see Resetting the Passphrase on page 113 The network mode of the printer cannot be set to Ad Hoc mode on the CentreWare Internet Services Make sure that Wi Fi Direct is set to Disable Wi Fi Direct...

Page 231: ...onfirm that the attribute information Key usage Extended key usage of the digital certificate to be imported is set correctly Use Internet Explorer Although a digital certificate was uploaded it is not displayed To upload a digital certificate for use with the device own device import the secret key and a digital certificate of the PKCS 12 p12 pfx format as a pair Server validation is not operatin...

Page 232: ...ed inside the printer This usually occurs within several hours after you heat the room in winter This also occurs when the printer is operating in a location where relative humidity reaches 85 or more Adjust the humidity or relocate the printer to an appropriate environment ...

Page 233: ... your server administrator 016 718 Press the button to clear the message Retry when the printer does not process any job 016 719 Press the button to cancel the current job Retry when the printer does not process any job 016 720 016 744 Press the button to clear the message If this does not solve the problem contact the Fuji Xerox local representative office or an authorized dealer See also Online ...

Page 234: ...F on page 85 Loading Print Media in the Priority Sheet Inserter PSI on page 91 026 720 Press the button to clear the message Check if the USB storage device has enough memory 026 721 Press the button to clear the message Check if the USB storage device is write protected or gets any disk problem 026 722 026 723 Press the button to clear the message Check if the path and file name to save the data ...

Page 235: ...orrect 031 582 Press the button to clear the message Check if the FTP server encounters any write protection or disk problem 031 584 Press the button to clear the message Check the following If the file name you specified is not used by other users If file or folder that has the same name as the one you specified already exists If the FTP server encounters any write protection or disk problem 031 ...

Page 236: ...tting to Continue Print However continuous use of the printer will degrade the print quality See also Machine Life on page 176 091 441 The printer has exceeded its service life or the settings have been changed to continue using it The quality of printouts will degrade if the printer continues to be used See also Machine Life on page 176 092 310 Clean the CTD sensor See also Cleaning the Color Ton...

Page 237: ...es on page 263 117 332 117 333 117 334 117 350 Open the rear cover and close to continue If this does not solve the problem contact the Fuji Xerox local representative office or an authorized dealer See also Online Services on page 263 124 333 Turn off the printer and then on If this does not solve the problem contact the Fuji Xerox local representative office or an authorized dealer See also Onli...

Page 238: ...e When you call for printer service be prepared to describe the problem you are experiencing or the error message on the LCD panel You need to know the model of your printer and serial number See the label on the rear cover of your printer ...

Page 239: ...our web site This section explains the procedures using Windows 7 as an example NOTE The communication fee shall be borne by users 1 Click Start Devices and Printers 2 Right click the printer and then select Printer properties 3 Select the Configuration tab 4 Select About 5 Click Fuji Xerox Web Site Your web browser launches and our web site is displayed 6 Follow the instructions on the web site a...

Page 240: ...ing the Operator Panel NOTE Before starting the operation described below confirm that the Ready screen is displayed on the LCD panel 1 Press the System button 2 Select Admin Menu and then press the button 3 Select Maintenance and then press the button 4 Select Non Genuine Mode and then press the button 5 Select On and then press the button 6 Press the button until the top page is displayed The pr...

Page 241: ...inter on page 242 Replacing Toner Cartridges on page 247 Ordering Supplies on page 252 Storing Consumables on page 253 Managing the Printer on page 254 Conserving Supplies on page 256 Checking Page Counts on page 257 Moving the Printer on page 258 ...

Page 242: ... a soft lint free cloth or paper towel with water 2 Open the document cover 3 Wipe the surface of the document glass until it is clean and dry WARNING When cleaning this product use the designated cleaning materials exclusive to it Other cleaning materials may result in poor performance of the product Never use aerosol cleaners to avoid catching fire and explosion CAUTION When cleaning this produc...

Page 243: ...43 4 Wipe the underside of the white document cover until it is clean and dry 5 Close the document cover Cleaning Inside the Printer 1 Turn off the printer and disconnect the power cord 2 Open the toner access cover ...

Page 244: ...tridge out slowly so you do not spill any toner 5 Pull the other three toner cartridges out as well 6 Pull the print head cleaning rod out 7 Insert the print head cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the interior of the printer as illustrated below and then pull it out ...

Page 245: ...location 10 Replace the black toner cartridge by adjusting it to the associated cartridge holder and then insert it firmly by pressing near the center of the label until the toner cartridge clicks 11 Replace the other three toner cartridges as well 12 Close the toner access cover 13 Connect the power cord and turn on the printer ...

Page 246: ...CTD sensor is shown on the Printer Status window or LCD panel 1 Turn off the printer and disconnect the power cord 2 Push the rear cover handle and open the rear cover 3 Clean the CTD sensor inside the printer with a clean dry cotton swab 4 Close the rear cover 5 Connect the power cord and turn on the printer ...

Page 247: ...n open flame Remaining toner in the cartridge may catch fire and cause burn injuries or explosion If you have a used toner cartridge no longer needed contact your local Fuji Xerox representative for its disposal CAUTION Keep drum cartridges or drum if not a cartridge type and toner cartridges out of the reach of children If a child accidentally swallows toner spit it out rinse mouth with water dri...

Page 248: ...nter Doing so can impair print quality Do not shake or pound the used toner cartridges The remaining toner may spill We recommend you to use up the toner cartridges within one year after removing them from the packaging Message Example Action 093 426 Printer Black Cartridge is Close to Life The specified toner cartridge has become low Prepare a new one The error code differs depending on the color...

Page 249: ...w sheets of paper on the floor or table where the removed toner cartridge is to be placed 4 Pinch the toner cartridge firmly 5 Pull the toner cartridge out IMPORTANT Always pull the toner cartridge out slowly so you do not spill any toner 6 Place the toner cartridge slowly on the sheets of paper spread in step 3 ...

Page 250: ...firm that the color of the new toner cartridge matches that on the handle before replacing it Handle the toner cartridge carefully to avoid spilling of the toner 2 Remove the tape from the toner cartridge 3 Adjust the toner cartridge to the associated cartridge holder and then insert it firmly by pressing near the center of the label until the toner cartridge clicks ...

Page 251: ...er 5 Turn on the printer 6 Pack the removed toner cartridge in the box in which the installed toner cartridge was packed up 7 Take care not to contact with the spilled toner and remove the sheets of paper spread under the removed toner cartridge ...

Page 252: ...oner cartridge must be replaced To order toner cartridges contact the Fuji Xerox local representative office or an authorized dealer IMPORTANT This printer is designed to provide the most stable performance and print quality when used with the recommended toner cartridges Not using toner cartridges recommended for this machine degrades the performance and printing quality of the printer You could ...

Page 253: ... you need to use them Do not store consumables in Temperatures greater than 40 C 104 F An environment with extreme changes in humidity or temperature Direct sunlight Dusty places A car for a long period of time An environment where corrosive gases are present An environment with salty air ...

Page 254: ...etails regarding the items that can be set in each CentreWare Internet Services page click Help to display the online Help Checking Printer Status With the SimpleMonitor Windows Only The SimpleMonitor is a tool that is installed with your print driver It automatically checks the printer status when you send a print job The SimpleMonitor can also check the status of the tray and remaining amount of...

Page 255: ...about each item refer to the online Help for the CentreWare Internet Services Item Item to be configured Description General Setup StatusMessenger Recipient s E mail Address 1 Recipient s E mail Address 2 Set the e mail address to which notices about changes in printer status or errors are sent Notification Items Set the contents of the notices to send in the e mail Port Status StatusMessenger Sel...

Page 256: ...used Print media Windows print driver Multiple Up in the Layout tab Mac OS X print driver Pages per Sheet in the Layout pane The printer prints two or more pages on one side of a sheet The available numbers that each print driver can print one sheet of paper are as follows Windows print driver 2 4 8 or 16 pages Combined with the duplex setting Multiple Up allows you to print up to 32 pages on one ...

Page 257: ... counted as one page When printing color data which has been converted by using ICC profile on an application with the Color setting the data is printed by color even if it seems to be black and white data on the monitor In that case Meter 1 and Meter 4 are increased When doing 2 sided printing a blank page may be inserted automatically depending on the settings of the application In this case the...

Page 258: ...the power cord and USB cable 3 Remove any paper in the center output tray if there is 4 Close the output tray extension if it is extended 5 Remove any paper in the priority sheet inserter PSI or multipurpose feeder MPF Keep the paper wrapped and away from humidity and dirt ...

Page 259: ...Maintenance 259 6 Push the PSI in 7 Slide the slide bar backward until it stops 8 Close the front cover 9 Lift the printer and move it gently ...

Page 260: ...260 Maintenance 10 Adjust the color registration before using your printer See also Adjusting Color Registration on page 221 ...

Page 261: ...Contacting Fuji Xerox 261 12 Contacting Fuji Xerox Technical Support on page 262 Online Services on page 263 ...

Page 262: ...appropriate assistance to Telephone Support personnel to resolve issues such as restoration of the operating system software program and drivers to their default configuration and settings verification of functionality of Fuji Xerox supplied products replacement of customer replaceable units clearing paper misfeeds and cleaning the unit and other prescribed routine and preventative maintenance If ...

Page 263: ...mation on our website at http www fujixeroxprinters com Fuji Xerox Online Support Assistant provides instructions and troubleshooting guides to resolve your printer problems It is an easy to use searchable online help To find out more please visit our online support at http www fujixeroxprinters com ...

Page 264: ...ng for scanning 160 Color Balance 181 Color Button Set 183 Color capability 14 Color Mode button 21 Color registration chart 222 Connecting printer 40 Connection specifications 40 Connection type 40 Conserving supplies 256 Consumables 252 Contacting service 238 Continuous copy 14 Continuous copy speed 14 Continuous print speed 16 Copy button LED 21 Copy quality Problems 220 Create Folder 185 CTD s...

Page 265: ...01 N Network 165 Non Genuine Mode 176 Number of copies 122 Numeric keypad 21 N Up 128 181 O OK button 21 Operating system 16 Operator panel 19 Ordering toner cartridges 252 Original paper size 14 Original size Setting for scanning 161 Output Paper Size 123 Output paper size 14 Output paper weight 14 Output tray capacity 14 Output tray extension 19 99 P Page description language 16 Panel Language 1...

Page 266: ... 177 Service Lock 177 Setting copy options 122 Setting up for Web Services on Devices WSD 61 Setup Disk Creation Tool 36 Sharpness 127 180 184 Show NetworkInfo 178 Show Paper Size Type Error 172 SimpleMonitor 32 SimpleMonitor Alerts 239 Slide bar 19 Software Download 178 Space requirement 15 Specification 13 Start button 21 StatusMessenger Checking printer status 255 Stop button 21 Storing consuma...

Page 267: ...DocuPrint CM115 w User Guide ME6929E2 1 Edition 1 July 2014 Fuji Xerox Co Ltd Copyright 2014 by Fuji Xerox Co Ltd ...

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