200
Troubleshooting
Clearing Jams
Careful selection of appropriate print media and proper loading allow you to avoid most jams.
See also:
•
"About Print Media" on page 80
•
"Supported Print Media" on page 82
NOTE:
•
Before buying large quantities of any print media, it is recommended that you try a sample first.
Avoiding Jams
•
Use only recommended print media. For details, see "About Print Media" on page 80.
•
See "Loading Print Media in the Multipurpose Feeder (MPF)" on page 85 and "Loading Print Media in the
Priority Sheet Inserter (PSI)" on page 91 to load print media properly.
•
Do not overload the print media sources. Make sure that the stacked print media does not exceed the
maximum height indicated on the paper width guides.
•
Do not load wrinkled, creased, damp, or curled print media.
•
Flex, fan, and straighten print media before you load it. If a jam occurs with print media, try feeding one sheet at
a time through the MPF or the PSI.
•
Do not use print media that you have cut or trimmed.
•
Do not mix print media sizes, weights, or types in the same print media source.
•
Make sure that the recommended print side is facing up when you insert the print media.
•
Keep print media stored in an acceptable environment. For details, see "Print Media Storage Guidelines" on
page 81.
•
Do not remove the PSI during a print job.
•
Make sure that all cables connected to the printer are correctly inserted.
•
Overtightening the guides may cause jams.
