Fuji Xerox DocuPrint C1110 B User Manual Download | Manualshive

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106

6 Troubleshooting

6.3

Printing Problems

Symptom

Cause/Remedy

The <Error> lamp is blinking.

An error that cannot be resolved by users occurred. Copy down the error message or
error code displayed on the control panel, switch the power off, unplug the power cord
from the power outlet, and contact our Customer Support Center or your dealers.

The <Error> lamp is lit.

Is an error message displayed on the control panel?
Follow the instructions in the message and clear the error.

Requested a print job, but the
<Ready> lamp does not light or
blink.

Is the interface cable firmly plugged in?
Switch the power off, and check if the interface cable is firmly plugged in.

Is the printer in the menu state?
If the menu screen is displayed, press the <Menu> button to exit the menu screen.

If your printer is connected to a network, are the protocols set correctly?
Check if the ports to be used are enabled and the protocols are set correctly on
CentreWare Internet Services.

Refer to

• "Wired Network (DocuPrint C1110 only)" (P. 86)
• Online help for CentreWare Internet Services

Is the operating environment of your computer set correctly?
Check the operating environment of your computer including the print driver.

The <Ready> lamp is blinking,
but the printer does not print.

The data is in the print buffer. Cancel or force-eject the job.
If cancelling the job, press the <Cancel Job> button. If force-ejecting the job, press the
<Eject/Set> button.

The printer will not print.

If your printer is connected to a network, is the IP address of the printer set correctly?
Or, is the data-reception control setting set correctly?
Check the above settings and re-configure them if necessary.

Refer to

• "Configuring the Printer Using CentreWare Internet Services" (P. 26)
• "Controlling Data Reception by IP Address (DocuPrint C1110 only)" (P. 151)

Printing takes too much time.

Is the [Graphics] tab > [Print Mode] on your print driver set to [High Quality]? Changing
the [Print Mode] setting to [Standard] may improve print speed.

Refer to

• Online help for the print driver

Printing may take time depending on the printing method for TrueType fonts. Change
the printing method under the [Detailed Settings] tab > [Font Settings] on your print
driver.

Refer to

• Online help for the print driver

Image loss occurs in the upper
portion of the page.
Printing does not start from the
desired position on the page.

Are the paper guides adjusted properly?
Slide the paper guides to the correct positions.

Refer to

• "4.2 Loading Paper" (P. 75)

Check whether the margins are set correctly on your print driver.

Refer to

• Online help for the print driver

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Summary of Contents for DocuPrint C1110 B

Page 1: ...DocuPrint C1110 C1110 B User Guide ...

Page 2: ...duct network expansion card optional includes RSA BSAFE Cryptographic software from RSA Security Inc In this manual safety instructions are preceded by the symbol Always read and follow the instructions before performing the required procedures It may be a legal offence to print currency notes certificates of stocks and securities or any other documents of similar nature regardless of whether they...

Page 3: ...t environmental conservation and has integrated that concern in its business activities from research and development to disposal We have implemented a number of programs to lessen the burden on the environment For example we have totally eliminated ozone depleting chlorofluorocarbons from our manufacturing facilities We are committed to leadership in the conservation of resources by reusing and r...

Page 4: ...Not supported on Windows x64 3 Additional memory optional must be installed 4 The network expansion card optional must be installed The data encryption feature is not supported on the model available in China Multiple Up Prints multiple pages onto one sheet of paper 2 Sided Print 1 Booklet Creation 1 Poster Used when creating posters Watermarks 2 Adds a watermark such as Confidential underneath an...

Page 5: ...ault Interrupter 37 2 4 Setting Exiting the Power Saver Modes 38 2 5 Cancelling Checking a Print Job 39 Cancelling a Print Job 39 Checking the Status of a Print Job 39 3 Print 40 3 1 Printing from a Computer 40 3 2 Printing on Envelopes 42 Loading Envelopes 42 Printing on Envelopes 43 3 3 Printing on Non standard Size Paper 46 Loading Non standard Size Paper 46 Registering Non standard Size Paper ...

Page 6: ...ual Feeder 100 Paper Jams in the Tray 1 102 Paper Jams in the Fuser Unit 103 6 2 Hardware Problems Power Failure Abnormal Noise etc 105 6 3 Printing Problems 106 6 4 Print Quality Problems 107 6 5 Paper Feeding Problems 113 6 6 Error Messages in Alphabetical Order 115 6 7 Network related Problems DocuPrint C1110 only 120 CentreWare Internet Services Problems 120 E Mail Print StatusMessenger Proble...

Page 7: ...63 7 10 Adjusting the Image Transfer Voltage 165 7 11 Adjusting the Fuser Temperature 166 7 12 Adjusting the Altitude 167 7 13 Toner Cartridge Refreshing 168 7 14 Drum Cartridge Refreshing 169 7 15 Cleaning the Developer 170 7 16 Cleaning the Printer 171 Cleaning the Exterior 171 Cleaning the Feed Roller 172 Cleaning the CTD Sensor 174 7 17 Moving the Printer 175 A Appendix 177 A 1 DocuPrint C1110...

Page 8: ...t various print features It also covers the control panel menus troubleshooting tips and maintenance information This guide is on the CD ROM of the Driver CD Kit CD ROM Documentation HTML Describes how to set up the printer s operating environment and to install a print driver and various Fuji Xerox software This guide is on the CD ROM of the Driver CD Kit PostScript User Guide PDF Describes how t...

Page 9: ...g environment 2 Basic Operation Provides the names and functions of the printer s components and the basic operating procedures such as switching the power on off and cancelling print jobs 3 Print Describes various printing methods using the PCL print driver 4 Paper Describes the supported paper types and how to load paper in the printer 5 Control Panel Menus Describes the control panel menus and ...

Page 10: ...ge Feed SEF Loading with one of the short edges of the paper Long Edge Feed LEF Loading with one of the long edges of the paper 5 The illustrations and screen shots used in this guide are those of the DocuPrint C1110 SEF Orientation LEF Orientation Paper feed direction Paper feed direction ...

Page 11: ...d with a plug that has a protective earth pin The plug fits only into an earthed electrical outlet This is a safety feature If the plug doesn t fit to the outlet contact an electrician to replace the outlet to avoid risk of electric shock Never use an Used for item that if not followed strictly can lead death or severe or fatal injuries and the possibility to do it is comparatively high Used for i...

Page 12: ...not use it for any other product Do not damage or alter the power cord Damage and alteration may generate heat and eventually cause electric shock or a fire accident If the power cord is damaged or insulated wires are exposed contact your local Fuji Xerox representative for its replacement Do not use a damaged or uninsulated cord to avoid the risk of electric shock and a fire accident When cleanin...

Page 13: ...eas provided on both sides of the machine Never lift it by gripping any other areas It will avoid you from dropping the product and getting back ache or injuries Locate this product on the level and sturdy surface that can withstand it s weight Otherwise if tilted the product may fall over and cause injuries Locate this product in a well ventilated area Do not obstruct ventilation openings of the ...

Page 14: ... shock or a fire accident Do not use conductive paper such as carbonic paper or coated paper When paper jam occurs it may cause short circuit and eventually a fire accident When cleaning this product use the designated cleaning materials exclusive to it Other cleaning materials may result in poor performance of the product Never use aerosol cleaners or it may catch fire and cause explosion Never p...

Page 15: ...catch fire by electric sparks inside the vacuum cleaner and cause explosion If you spill a large volume of toner contact your local Fuji Xerox representative Never throw a toner cartridge into an open flame Remaining toner in the cartridge may catch fire and cause burn injuries or explosion If you have a used toner cartridge no longer needed contact your local Fuji Xerox representative for its dis...

Page 16: ...otes Warning and Caution Labels Be sure to follow the warning and caution labels placed on the machine Do not touch areas with labels indicating high voltage or temperature This can cause an electric shock or burn ...

Page 17: ...PR Publ 22 and Radiocommunications Act 1992 in Australia New Zealand These limits are designed to provide reasonable protection against harmful interference in a residential installation This product generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guara...

Page 18: ...ples of items that may be illegal to copy or print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt c...

Page 19: ...sed only as a local printer When used as a local printer the printer is connected directly to a computer When used as a network printer the printer is connected to a computer over a network To use the printer as a network printer set all ports you want to use to Enable on the control panel default Enable Internet IPP Network Connection NetWare Windows Shared Printer Network Connection LPD SMB Port...

Page 20: ... Port 9100 Ether Talk 1 FTP WSD 1 Protocol TCP IP TCP IP IPX SPX Net BEUI TCP IP TCP IP TCP IP Apple Talk TCP IP TCP IP Windows 2000 O O O O O O O O O Windows XP x32 x64 O O O O O O O O Windows Server 2003 x32 x64 O O O O O O O O Windows Vista x32 x64 O O O O O O O Mac OS X 10 2 8 10 3 9 10 4 O O O 3 O 1 The network expansion card optional must be installed 2 USB port must be set on the computer c...

Page 21: ...ing DHCP Autonet Thus when the printer is connected to a network that has a DHCP server the printer automatically obtains its IP address from the server Print the Printer Settings list to see if the printer already has an IP address If the printer does not have an IP address set Get IP Address to Panel and configure the address Note The printer can obtain its IP address also by using a BOOTP or RA...

Page 22: ...control panel to display the menu screen 2 Press the button until Admin Menu is displayed Note If you went past the desired item return to the item by pressing the button 3 Press the or Eject Set button to accept the selection Wired Network is displayed Note If you pressed the button on the wrong item return to the previous screen by pressing the button To start over from the beginning press the M...

Page 23: ...he button to display IP Address 13 Press the or Eject Set button to accept the selection The current IP address is displayed 14 Enter the value in the first field using the or button and press the button Note If you do not need to change the setting press the button to advance to the next field Pressing and holding down the or button increments the value by 10 To return to the previous field press...

Page 24: ...ss the button to display Gateway Address 22 Press the or Eject Set button to accept the selection The current gateway address is displayed 23 Enter the gateway address in the same way you entered the IP address and press the Eject Set button to confirm your entry 24 The setting is now complete Reboot the printer by switching the power off and then on again 25 Print the Printer Settings list to ver...

Page 25: ... Press the or Eject Set button to accept the selection Printer Settings is displayed 3 Press the Eject Set button to print the report The report is printed Example of the Printer Settings list Note To set an IP address manually set the IP address under the Properties tab TCP IP on CentreWare Internet Services For information on how to access CentreWare Internet Services refer to Configuring the Pr...

Page 26: ... of the control panel settings can be set also on the service s Properties tab Note CentreWare Internet Services cannot be used when your printer is a local printer Supported Operating Environments Supported Web Browsers CentreWare Internet Services has been tested to work on the following web browsers On Windows 2000 Windows XP Windows Server 2003 or Windows Vista Microsoft Internet Explorer 6 7 ...

Page 27: ...ipt is not running or disabled In such case the buttons are displayed as URL links For information on how to set up your web browser refer to the online help for the web browser If you want to change the display language of CentreWare Internet Services change the display language of your web browser Note For information on how to change the display language of your web browser refer to the online ...

Page 28: ...es and enables SSL TLS communication This item appears only when the network expansion card optional is installed StatusMessenger The printer can notify its status via e mail to users who have been registered through this feature You can set the e mail addresses of the users and the items or events that the users will be notified of Internet Services Settings Sets whether or not to automatically u...

Page 29: ...n be changed under the Properties tab Protocol Settings HTTP If you change the port number you must enter colon and then the port number after the address When SSL TLS server communication is enabled enter https before the address instead of http This feature is not supported on the model available in China For information about the Authentication Auditron Administration and data encryption featur...

Page 30: ...tation HTML also when installing ContentsBridge Utility or other software Uninstalling a Print Driver and Other Software To Uninstall a Print Driver Your print driver can be uninstalled using the uninstallation tool contained on the CD ROM of the Driver CD Kit For more information refer to the CD ROM Documentation HTML on the CD ROM To Uninstall Other Software When uninstalling other software inst...

Page 31: ...ms This can be opened using the side button 3 Manual feeder Load paper here when printing using the manual feeder Manually insert one sheet of paper at a time into the manual feeder 4 Tray 1 Load paper here 5 Side cover Opened when replacing the toner cartridges 6 Side button Press this button to open the front cover when replacing consumables such as the drum cartridge or clearing paper jams 7 Ou...

Page 32: ... power circuit automatically in the event of current leakage 4 Power switch Switches the printer on off Pressing this to the position switches the power on and pressing it to the O position switches the power off 5 USB connector Connects a USB cable to the printer 6 Network connector DocuPrint C1110 only Connects a network cable to the printer A network cable is used when connecting the printer to...

Page 33: ... fuser unit becomes very hot during printing 2 Drum cartridge Consists of a photosensitive drum drum and a development unit An electric charge is first projected on the drum and develops a print image on the drum s surface 3 Belt unit The toner affixed to the belt unit is transferred onto the paper 4 Toner cartridges Each contains toner of one of four colors black yellow magenta and cyan Interior ...

Page 34: ...ode This button lamp lights when the printer is the Power Saver mode Sleep mode 5 Cancel Job button Pressed to stop printing 6 button Pressed to advance to the next menu item or option The button is used also when using the Secure Sample Print feature Note Holding down the or button scrolls through menus items and options in a circular fashion Pressing the and buttons simultaneously displays the d...

Page 35: ...nd the options installed Print Screen When the printer is printing or waiting for data the print screen is displayed on the display The following is an example of the print screen of when the printer is printing Menu Screen The menu screen displays menus that allow you to set various settings for the printer To display the menu screen press the Menu button The following is the first page of the me...

Page 36: ...an error message is displayed refer to Error Messages in Alphabetical Order P 115 to remedy the error Switching Off the Power Important Do not switch the power off when the display reads Please wait Do not switch the power off during printing Doing so can cause paper jams Switching the power off erases the print data remained in the printer and the information stored in the printer s memory 1 Make...

Page 37: ...f the printer and then press the RESET button If the insulation condition of the printer is not recovered the interrupter trips again immediately In such case contact our Customer Support Center or your dealers Once a month switch the printer off and test if the interrupter is functioning normally Using a failed interrupter puts your printer at risk of electric shock If your interrupter is not fun...

Page 38: ... 5W or less in the Sleep mode and returns to the ready to print state in about 16 seconds when re activated Note You can program your printer to disable the Sleep mode unless your printer is the model available in China The Sleep mode cannot be disabled on the Chinese model For more information about the Low Power and Sleep modes and how to change their settings refer to Setting Example Changing t...

Page 39: ...ancel the document on the control panel Cancelling a Print Job being Printed Received on the Printer Press the Cancel Job button on the control panel This operation however does not cancel the page that was being printed when you pressed the button Checking the Status of a Print Job Checking the Job Status on Windows 1 Double click the printer icon on the task bar at the lower right corner of your...

Page 40: ...lick Print 2 Select the printer from the Select Printer list box and then display the properties dialog box On Windows XP WordPad clicking Preferences displays the dialog box 3 Click the desired tab and set the print features as necessary When you are finished with the settings click OK to close the dialog box For details on the print features refer to the online help for the print driver 4 Click ...

Page 41: ...o print a proof copy of a document and print the entire copies after verifying the print result Favorites You can apply the print setting by simply selecting an item from the drop down list box This feature also allows you to program frequently used print settings Graphics Image Types Allows you to define the type of the original and print it in the optimal print quality Layout Booklet Creation Cr...

Page 42: ...s or creased corners have rough cockled or laid finishes Loading Envelopes in the Tray 1 When loading envelopes in the tray 1 the orientation and handling of the flaps differ depending on the types of envelopes Be sure to load them as follows Note Up to 10 sheets of envelopes can be loaded in the tray 1 For more information on how to load paper in the tray 1 refer to Loading Paper in the Tray 1 P ...

Page 43: ...he printer Important When inserting the tray be careful not to get your fingers caught between the tray and the printer 4 Set the size and type of the envelopes on the control panel Note For information on how to change the size and type of the paper on the control panel refer to Setting the Paper Type and Size of the Tray 1 on the Control Panel P 78 Printing on Envelopes The following procedure u...

Page 44: ...ed the envelope s 4 From Paper Type select Envelope Note When Manual Feeder is selected select the paper type from Paper Type for Manual Feeder 5 From Paper Size select the size of the envelope to be printed 6 Click the Layout tab and then select the output paper size from Output Size 4 3 5 ...

Page 45: ...ick Booklet Poster Mixed Document Rotation and in the displayed dialog box set Image Rotation 180deg 8 Click OK to close the dialog box 9 Click OK to close the Printing Preferences dialog box 10 Click Print in the Print dialog box to start printing ...

Page 46: ...inter failure Note On Windows 2000 Windows XP Windows Server 2003 or Windows Vista only users with administrator level access can change the settings Users without administrator level access can only view the settings Changing the settings in the Custom Paper Size dialog box on Windows 2000 Windows XP Windows Server 2003 or Windows Vista when the printer is a local printer can affect the settings ...

Page 47: ...Note that the short edge cannot be longer than the long edge and that the long edge cannot be shorter than the short edge even within the specified ranges 6 If giving a name to the paper size select Name Paper Size and enter the name in Paper Name within 14 bytes 7 As necessary repeat Steps 4 to 6 to define other custom paper sizes 8 Click OK to close the Custom Paper Size dialog box 9 Click OK to...

Page 48: ...onsult the documentation for your application 1 On the File menu click Print 2 Select the printer from the Select Printer list box and click Preferences 3 The Paper Output tab appears From Paper Source select the tray where you loaded the non standard size paper 4 When Manual Feeder is selected select the paper type and orientation of the non standard size paper from Paper Type for Manual Feeder a...

Page 49: ...andard Size Paper 49 6 Click the Layout tab and from Output Size select the custom output size you registered 7 Click OK to close the Printing Preferences dialog box 8 Click Print in the Print dialog box to start printing 6 ...

Page 50: ...g The following explains how to perform manual 2 sided printing Note To use the manual 2 sided printing feature set Electric Sort to Off under the Detailed Settings tab Other Settings on your print driver Also if you select either Flip on Short Edge or Flip on Long Edge for 2 Sided Print on the print driver Electric Sort can be set to Off automatically When performing manual 2 sided printing the S...

Page 51: ...sing the manual feeder The procedure uses a six page document as an example Note When printing on curled paper straighten the paper and then insert it into the manual feeder You cannot print on both sides of the paper if the document consists of various sizes of paper For information on how to load paper in the manual feeder refer to Loading Paper in the Manual Feeder P 75 If a paper jam occurs wh...

Page 52: ...sided Printing from the Tray 1 The following explains how to print a 2 sided job using the tray 1 The procedure uses a six page document as an example Note You cannot print on both sides of the paper if the document consists of various sizes of paper For information on how to load paper in the tray 1 refer to Loading Paper in the Tray 1 P 76 If a paper jam occurs when performing 2 sided printing r...

Page 53: ... into the printer Important When inserting the tray be careful not to get your fingers caught between the tray and the printer 4 Press the Eject Set button to print the odd numbered pages side 2 The printer starts printing odd numbered pages in the order of page 1 on the reverse side of page 2 page 3 on the reverse side of page 4 then page 5 on the reverse side of page 6 2HAII 5 6 ...

Page 54: ...rations on the Control Panel P 56 To use the Secure Print feature configure the following settings Set RAM disk to Available on the Options tab in the properties dialog box that is displayed by clicking the printer icon For details refer to Changing the Accessory Configuration on the Print Driver P 188 Set Admin Menu System Settings RAM Disk to On on the control panel Printing Using the Secure Pri...

Page 55: ...rom Retrieve Document Name select Enter Document Name or Auto Retrieve When Enter Document Name is selected enter the desired document name in Document Name within 12 bytes When Auto Retrieve is selected the document name will be the name of the document to be printed If the printer cannot identify the name of the document the date and time that the document will be printed will be its name 7 Clic...

Page 56: ...ept the selection A screen that allows you to enter a password is displayed 5 Enter your password using the and buttons Use the button to move the cursor Note Enter the password set under Password in the Secure Print dialog box on your print driver 6 Press the Eject Set button to confirm your setting The name of a document stored in the printer is displayed 7 Press the button until the desired doc...

Page 57: ...e document in the RAM disk after printing press the button display Print and Save and proceed to Step 9 9 Press the or Eject Set button to accept the selection A screen that allows you to enter the print quantity is displayed 10 Enter the quantity using the button Note If you selected All Documents in Step 7 select either Use PC Settings the printer prints in the print quantity specified on the pr...

Page 58: ...layed by clicking the printer icon For details refer to Changing the Accessory Configuration on the Print Driver P 188 Set Admin Menu System Settings RAM Disk to On on the control panel Printing Using the Sample Print Feature The following explains how to sample print a job To sample print a job configure the following settings on your computer and send the job to the printer Then operate the cont...

Page 59: ...eric characters 6 From Retrieve Document Name select Enter Document Name or Auto Retrieve When Enter Document Name is selected enter the desired document name in Document Name within 12 bytes When Auto Retrieve is selected the document name will be the name of the document to be printed If the printer cannot identify the name of the document the date and time that the document will be printed will...

Page 60: ...e name of up to 12 bytes set under Document Name in the Sample Print dialog box on your print driver When more than one document is stored in the printer you can also select All Documents 7 Press the or Eject Set button to accept the selection A screen that allows you to set whether to delete or save the document after printing it is displayed Note If you want to delete the document without printi...

Page 61: ...ote If you selected All Documents in Step 6 select either Use PC Settings the printer prints in the print quantity specified on the print driver or xxx Set s you must enter the print quantity 10 Press the Eject Set button to print the document The printing starts ...

Page 62: ...ng some of the features added to PDF1 4 or Adobe Acrobat 6 excluding some of the features added to PDF1 5 can be printed on the printer Note Some PDF files cannot be printed directly depending on how they are created In such case open the files and print them using a print driver Printing PDF Files without Using ContentsBridge Utility DocuPrint C1110 only PDF files can be sent directly to the prin...

Page 63: ...mand Supported Operating Systems Windows 98 Windows Me Windows NT 4 0 Windows 2000 Windows XP x32 x64 Windows Server 2003 x32 x64 Windows Vista x32 x64 Example In a command prompt enter a command as follows Example A command for printing event pdf when the printer s IP address is 192 168 1 100 C lpr S 192 168 1 100 P lp event pdf Enter key C ftp 192 168 1 100 Enter key Connected to 192 168 1 100 2...

Page 64: ...iles attached to e mails This feature is called E mail Print Setting the E mail Print Feature To use the E mail Print feature you must configure the servers on your network such as SMTP and POP3 servers Note Please have your network administrator configure the e mail settings Defining wrong e mail settings can cause problems in the network Network Environment Create an e mail account E mail Automa...

Page 65: ...uthentication Set the authentication method to be used on the SMTP server Login Name Set the login user name for the SMTP server Password Set the login password for the SMTP server POP3 Server Address Set the IP address of the incoming e mail server to be connected via POP3 protocol or the FQDN Fully Qualified Domain Name POP3 Server Port Number Set the port number used on the POP3 server Login Na...

Page 66: ...age The following commands can be specified in the body message The subject can be whatever you like Example Follow these guidelines when entering commands in e mails Commands are not case sensitive If Password for Print Job is set start your e mail with Password Prefix each command with Any command that does not start with will be ignored Place only one command per line and separate each command ...

Page 67: ...ample Here we suppose that the printer s e mail address is printer1 example com and Password for Print Job is prtuser 1 To print the text in the body message 2 To print the document attached to the e mail Note When there is no text entered after the Print the body message will not be printed You can attach multiple documents PDF files to one e mail ...

Page 68: ...e Properties tab E mail E mail Send Authentication is set to Invalid default on CentreWare Internet Services When E mail Send Authentication is valid the printer will not send confirmation e mails For information about E mail Send Authentication refer to the online help for CentreWare Internet Services Note When the Print command is specified in the subject field the subject of the return e mail w...

Page 69: ...der does not bill you a flat rate or if you do not have full time access to the Internet you will be charged every time the printer retrieves data from the e mail server Make sure to connect the printer in an IP masqueraded environment This feature may not function properly when the printer is connected to the Internet with a global IP address assigned When enabling POP access make sure to create ...

Page 70: ... humidity can cause print images to come off from paper For more information contact our Customer Support Center or your dealers Paper Tray Paper Size Paper Type G S M Maximum Capacity Manual feeder A5 B5 A4 8 5 11 8 5 13 8 5 14 7 25 10 5 envelope COM 10 4 1 9 5 Monarch 3 9 7 5 DL 110 220 mm C5 162 229 mm custom size paper width 76 2 215 9 mm length 127 355 6 mm Plain Bond Heavyweight 1 106 163 g ...

Page 71: ...ed Printing P 50 Supported Paper Specifications If using general paper commercially available paper make sure that it meets the following specifications To achieve the best print quality however we recommend you to use the standard paper introduced in the next page instead Paper Tray Paper Size Paper Type Manual feeder A5 B5 A4 8 5 11 8 5 13 8 5 14 7 25 10 5 custom size paper width 76 2 215 9 mm l...

Page 72: ... g m2 Recycled 100 recycled pulp paper with the whiteness of bond paper FX Green 100 paper 67 g m2 Recycled 100 recycled pulp paper with minimum whiteness Recycled Color 100 paper 67 g m2 Recycled 100 recycled pulp paper with a color variation of four types cream light blue pink and light green FX J paper 82 g m2 Bond Bond paper suitable for a variety of use including office documents and color sa...

Page 73: ...th surface treatments Paper that is coated with anti set off white powder micro powder Paper that has perforations Paper that uses ink that deteriorates with heat Photosensitive paper Carbon paper Paper with staples clips ribbons or tape Paper with rough surface such as pulp paper or fibrous paper Acid paper Texts printed on acid paper may blur In such case use alkaline paper instead Envelopes tha...

Page 74: ...e Use the following guidelines when storing paper Paper Storage Environment Temperature 10 30 C Relative humidity 30 65 Paper Storage Guidelines Re wrap partly used packages of paper and store them away from humidity such as in a cabinet Store paper flat Do not store it upright Avoid paper from getting wrinkled curled or creased Do not expose paper in direct sunlight ...

Page 75: ...es of the paper with the print side facing down close to the manual feeder and push it into the printer until it automatically feeds Important Insert the paper straight into the manual feeder slot correctly If the paper is not fed properly images may be skewed or a paper jam may occur Insert only one sheet of paper at a time into the manual feeder Otherwise a paper jam may occur Note If you reques...

Page 76: ...pes P 80 1 Remove the tray 1 from the printer 2 Adjust the paper guides to the size of the paper To load A4 or smaller size paper Pinch the length guide clip and slide it to the size of the paper Pinch the width guide clip and slide it to the size of the paper To load Legal 13 or Legal 14 size paper Pinch the length guide clip and slide it to the edge of the tray Then hold the right rear side of t...

Page 77: ...y into the printer and extend the output tray extension If the tray is extended the extended portion sticks out from the back of the printer Important When inserting the tray be careful not to get your fingers caught between the tray and the printer 5 Set the size and type of the paper on the control panel Note For information on how to change the size and type of the paper on the control panel re...

Page 78: ...ze on the control panel Make sure to set the paper type correctly on the control panel If the paper type setting does not match the actual type of the paper toner may not fuse properly onto the paper resulting in smearing and poor print quality The following describes how to set the paper type and size from the menu screen displayed on the control panel Setting the Paper Type of the Tray 1 Use the...

Page 79: ... Paper Type is displayed 5 Press the button until Paper Size is displayed 6 Press the or Eject Set button to accept the selection The current settings is displayed 7 Press the button until the correct paper size and orientation are displayed for the loaded paper Example 8 5 x 11 P 8 Press the Eject Set button to confirm your selection Note When using custom size paper select Custom Size and specif...

Page 80: ...hen the flaps are in the sealed position have deckle edges or creased corners have rough cockled or laid finishes Feed Orientations for an Envelope in the Manual Feeder When loading an envelope in the manual feeder be sure to load it in the correct orientation Monarch DL COM 10 C5 Load an envelope with the address side facing down and the edge with the flap on your right Make sure that the flap is...

Page 81: ... tray extension prevents printed output from falling off the printer When printing documents extend the output tray extension Monarch DL COM 10 C5 Load envelopes with the address side facing up and the edge with the flaps on your right Make sure that the flaps are closed Load envelopes with the address side facing up and the edge with the flaps facing toward you Make sure that the flaps are closed...

Page 82: ...er of printed pages to date on the control panel Admin Menu Wired Network DocuPrint C1110 only Use this menu to configure the wired network settings USB Settings DocuPrint C1110 only Use this menu to specify the USB interface for PostScript System Settings Use this menu to make the printer operation settings such as for alarm and Power Saver mode Maintenance Mode Use this menu to set the settings ...

Page 83: ...es before becomes invalid Resetting a Value to Its Default To reset a value to its default display the value and press the and buttons simultaneously The value changes to its factory setting To accept the value press the Eject Set button Ready to Print Menu Report List Menu Admin Menu Admin Menu System Settings Invalid Key On Invalid Key On print screen menu screen Press to display the menu items ...

Page 84: ... previous screen by pressing the button To start over from the beginning press the Menu button 4 Press the button until System Settings is displayed 5 Press the or Eject Set button to accept the selection Low Power Timer is displayed 6 Press the or Eject Set button to accept the selection The current set value appears 7 Press the or button to display 60 Minutes Note Holding down the or button scro...

Page 85: ...Font List DocuPrint C1110 only Lists the supported PostScript fonts and samples of these fonts PDF Font List Lists the supported PDF fonts and samples of these fonts Job History Lists the last 20 print jobs processed on the printer You can print this report to check the completion status of your job Error History Lists up to the latest 42 jam errors and 42 fatal errors that occurred in the printer...

Page 86: ...ly Specifies printer settings for jobs sent to the printer through a network port Note The settings in Wired Network cannot be set when entering this menu during printing You must reboot the printer to activate the new settings After making the settings switch the printer off and then on again Item Description Meter 1 Displays the total number of color prints Meter 2 Displays the total number of m...

Page 87: ...y Panel Sets the IP address manually by entering it on the control panel IP Address Subnet Mask Gateway Address Allows you to verify or manually enter the IP address Enter the IP address in the format of xxx xxx xxx xxx For IP or gateway addresses xxx can be any number between 0 and 255 However the first xxx cannot be 127 or a number between 224 and 255 For subnet masks each xxx must be one of the...

Page 88: ...tion DocuPrint C1110 only P 147 HTTP SSL TLS does not appear on the model available in China IPX SPX Specifies IPX SPX Frame Type Auto default Automatically selects the frame type Ethernet II Uses the Ethernet frame type Ethernet 802 3 Uses the IEEE802 3 frame type Ethernet 802 2 Uses the IEEE802 2 frame type Ethernet SNAP Uses the SNAP frame type Note IPX SPX appears only when the network expansi...

Page 89: ...when the communication protocol are both in ASCII and binary formats and switches between the two using control codes Binary Select this when no special processing is required for data Note Select an appropriate option according to the data format specified on your printer driver Adobe Protocol is valid only when printing in PostScript Item Description Adobe Protocol Sets the PostScript communicat...

Page 90: ... tones that indicate various printer conditions such as errors You cannot adjust the sound volume Control Panel default On Sets whether or not to generate an audio tone when the correct button is pressed on the control panel Invalid Key default On Sets whether or not to generate an audio tone when the wrong button is pressed on the control panel or when an operation is attempted during an error Ma...

Page 91: ...t Prints a user ID on the bottom left corner of paper Bottom Right Prints a user ID on the bottom left corner of paper Print Text Sets whether the printer outputs PDL data which is not supported by the printer as text when the printer receives it Text data is printed on A4 or Letter size paper Off default Does not print the received data On Prints the received data as text data RAM Disk Allocates ...

Page 92: ...nd any print jobs incoming from other ports are finished printing Print Priority Limits the number of pages that can be stored in the printer s buffer memory This means that the data from the scanner is printed quickly when Interrupt Print is set to On Off default Number of pages is not limited When a print job from the scanner interrupts the current print job print data already in the printer s b...

Page 93: ...e value between 2 to 2 for each paper type Plain Paper default 0 Recycled Paper default 0 Bond Paper default 0 Heavyweight 1 default 0 Heavyweight 2 default 0 Labels default 0 Coated 1 default 0 Coated 2 default 0 Coated 3 default 0 Envelope default 0 Auto Adjust Regi Adjusts the color registration automatically Selecting On adjusts the color registration automatically On default Off Adjust ColorR...

Page 94: ...the RAM disk optional Use this menu to delete all of the data in the RAM disk Note Storage Disk appears only when additional memory optional is installed Item Description Quantity Sets the print quantity 1 Set s to 999 Set s default 1 Set s Note Depending on the protocol used for file transmission the value specified on the protocol may override the Quantity setting Print Mode Sets the print mode ...

Page 95: ...output size will be the size set under DefaultPaperSize Output Color Sets the output color Color Auto default Automatically determines the output color of each page Pages that contain colors other than black and white will be printed in color and those that contain only black and white will be printed in monochrome Black Prints documents in monochrome Item Description Output Size Sets the size of ...

Page 96: ...ault The line termination command is not added CR CR LF LF FF FF Add LF The LF command is added CR CR LF LF LF FF FF Add CR The CR command is added CR CR LF CR LF FF CR FF CR XX The CR and LF commands are added CR CR LF LF CR LF FF CR FF Output Color Sets the color mode This settings is used when the color printing mode setting is not specified for the print job that is sent to the printer Black d...

Page 97: ...sword to use the Admin Menu Off default On Change Password Allows you to change the password Enter a new password 4 digit number The pass word takes effect when the first and second entries match default 0000 Note Change Password is valid only if Panel Lock is set to On If the first and second entries do not match your new password will not be accepted If you have forgotten the password switch the...

Page 98: ...ight 1 Heavyweight 2 Labels Coated 1 Coated 2 Coated 3 Envelope Refer to Setting the Paper Type of the Tray 1 P 78 Paper Size Sets the paper size of the paper loaded in the tray 1 A4 Portrait default A5 Portrait B5 Portrait 8 5 x 11 P 8 5 x 13 P 8 5 x 14 P 7 25 x 10 5 P Env 3 9 x 7 5 P Env 3 9 x 7 5 L Env 110x220mm P Env 110x220mm L Env 162x229mm P Env 4 1 x 9 5 P Custom Size Sets the length and w...

Page 99: ...rocedure provided for each jammed area See the following diagram for the reference pages to the jam clearance procedures CAUTION Do not attempt to remove a paper jammed deeply inside the product particularly a paper wrapped around a fuser or a heat roller Otherwise it may cause injuries or burns Switch off the product promptly and contact your local Fuji Xerox representative Important The fuser is...

Page 100: ...e control panel The error will not clear unless you open and close the front cover 1 Pull the jammed paper out of the manual feeder If no jammed paper can be found or it is hard to remove the paper go on to the next step 2 Gently pull the tray 1 out of the printer 3 Pull out the jammed paper remaining inside the printer If no jammed paper can be found or it is hard to remove the paper go on to the...

Page 101: ...than 3 minutes print quality may deteriorate 5 Remove any jammed paper Make sure no torn pieces remain inside 6 Close the front cover Important When closing the front cover be careful not to get your fingers caught between the left right top or bottom edge of the cover and the printer 7 Push the tray all the way into the printer Important When inserting the tray be careful not to get your fingers ...

Page 102: ...e jammed paper and any paper that is wrinkled 3 If paper is jammed in the printer gently remove the paper carefully without tearing If it is still hard to remove the paper go on to the next step 4 Push the side button right side and open the front cover Important To protect the drum cartridge from exposure to bright light close the front cover within 3 minutes If the front cover remains open for m...

Page 103: ...he printer Paper Jams in the Fuser Unit Important The fuser is hot Do not touch areas with labels indicating high temperature and those surrounding the labels Otherwise you can get burnt To protect the drum cartridge from exposure to bright light close the front cover within 3 minutes If the front cover remains open for more than 3 minutes print quality may deteriorate Make sure that nothing touch...

Page 104: ...xt step 3 Hold the fuser cover as shown in the figure and open the cover Then remove the jammed paper 4 Place the green levers on both sides of the fuser unit to their original positions 5 Close the front cover Important When closing the front cover be careful not to get your fingers caught between the left right top or bottom edge of the cover and the printer ...

Page 105: ...rmly plugged into the power outlet and reboot the printer If the problem still persists the printer may be at fault Contact our Customer Support Center or your dealers The printer makes odd noise Is the printer installed on a level surface Move the printer on a level and sturdy surface Is the paper tray pushed in completely Push the tray firmly into the printer A foreign object may be in the print...

Page 106: ...int driver The Ready lamp is blinking but the printer does not print The data is in the print buffer Cancel or force eject the job If cancelling the job press the Cancel Job button If force ejecting the job press the Eject Set button The printer will not print If your printer is connected to a network is the IP address of the printer set correctly Or is the data reception control setting set corre...

Page 107: ... example if Paper Type is set to Heavyweight 1 try changing it to Heavyweight 2 Did not you forget to remove the yellow tapes from the drum cartridge Properly remove the eight yellow tapes from the drum cartridge Refer to Replacing the Drum Cartridge P 129 When you are printing many images with low density perform the toner cartridge refreshing under Maintenance Mode on the control panel Important...

Page 108: ...the printer Load appropriate paper Refer to Supported Paper P 70 The fuser unit or drum cartridge is damaged or deteriorated The fuser unit or drum cartridge may need replacement depending on its condition Contact our Customer Support Center or your dealers The whole page is printed black The drum cartridge is damaged or deteriorated The drum cartridge may need replacement depending on its conditi...

Page 109: ... stand with its power on After about an hour the condensation disappears due to the heat inside the printer Refer to Sleep mode System Settings P 90 The drum cartridge or fuser unit is damaged or deteriorated The drum cartridge or fuser unit may need replacement depending on its condition Contact our Customer Support Center or your dealers White patches appear on output Toner scatters around image...

Page 110: ...ith appropriate margins The fuser temperature may not be set properly Adjust the fuser temperature on the control panel Refer to 7 11 Adjusting the Fuser Temperature P 166 Ghost The drum cartridge is damaged or deteriorated The drum cartridge may need replacement depending on its condition Contact our Customer Support Center or your dealers Refer to Replacing the Drum Cartridge P 129 The image tra...

Page 111: ...e TrueType fonts with the built in fonts Change the printing method of TrueType fonts under the Detailed Settings tab Font Settings on your print driver Refer to Online help for the print driver Images are skewed The paper guides are not adjusted properly Adjust the paper guides properly Refer to 4 2 Loading Paper P 75 Color documents are printed in monochrome Isn t the Paper Output tab Output Col...

Page 112: ...per P 70 Check if the paper type setting on the print driver or control panel is set correctly Refer to Paper Type P 98 Online help for the print driver The toner save feature is enabled or the resolution is set low on your print driver Change these settings on the Detailed Settings tab on your print driver Refer to Online help for the print driver Symptom Cause Remedy ...

Page 113: ...u add paper on top of paper that is still in a paper tray Fan the paper loaded in the tray and reload it into the tray Add paper to the tray only when the tray is out of paper Are you trying to print on postcards with pre printed pictures If you load postcards with printed pictures the anti set off powder sticks to the feed rollers preventing the postcards from being fed properly In such case clea...

Page 114: ...or manual duplex to Print default Do Not Print on the print driver when requesting a job the procedure for handling the jam differs For details refer to A 6 Handling Paper Jams When Performing Manual 2 sided Printing P 190 The printer does not feed paper from the manual feeder Isn t the Paper Output tab Paper Source set to Auto The manual feeder cannot be auto selected by the printer Refer to Onli...

Page 115: ...s SET RAM disk memory is full Cancel the print job by pressing the Eject Set button on the control panel Increase the RAM disk space by deleting the files that are unnecessary Drum Cartridge Mismatch The drum cartridge is not appropriate for the printer Use the drum cartridge appropriate for the printer and make sure it is loaded cor rectly Feature Disabled Press SET DocuPrint C1110 only If the Au...

Page 116: ...your system administrator whether you have access to the printer Refer to 7 8 Authentication and Auditron Administration Features DocuPrint C1110 only P 155 One Side Printed Load Paper in Manual Feeder with Print side Up The job requested manual 2 sided printing Remove the stack of the printed output and flip the stack over Insert one sheet at a time into the manual feeder starting from the sheet ...

Page 117: ...anel Check if there is any problem with the print data Press SET to Continue Press the Eject Set button on the control panel to start printing If the Eject Set button is not pressed for 5 seconds the printer will start printing automatically Refer to 3 4 Manual 2 sided Printing P 50 Ready B W Only Replace Toner X X Y M or C The X toner cartridge has run out of toner Replace the X toner cartridge T...

Page 118: ...eplace the fuser unit Replace the fuser unit Refer to Replacing the Fuser Unit P 132 Types of Consumables P 124 Replace Toner Cartridge X X Y M C or K The X toner cartridge has run out of toner or the waste toner box becomes full Replace the X toner cartridge Refer to Replacing the Toner Cartridges P 127 Types of Consumables P 124 Set Fuser Unit in Place Then Reboot Printer The fuser unit is not i...

Page 119: ...he message XXXXXXXX in the tray 1 Refer to Loading Paper in the Tray 1 P 76 Wrong Password Press SET The password of the PDF file and that set on the printer do not match Cancel the job by pressing the Eject Set button on the control panel Set the correct password on the control panel and try printing again Refer to PDF P 94 Wrong SizePaper at Manual Feeder Load Proper Size The paper size loaded i...

Page 120: ...ut the Printer Settings list to see if CentreWare Internet Services is activated Is the URL entered correctly Check the URL If you still cannot access the service enter the printer s IP address instead of the URL Is the number of HTTP port correct Check the HTTP port number again If you changed the port number you must enter a colon and then the port number after the address when accessing CentreW...

Page 121: ... initializing the settings we suggest you to record the current settings by printing out the Printer Settings list The service does not accept the user ID or password If you fail to log in four times in a row after switching the power on or after the last successful login you will be locked out of the service Depending on the web browser you are using the login window does not close until you canc...

Page 122: ...ing E mail E mail Print DocuPrint C1110 only P 64 7 6 Checking the Printer Status via E mail DocuPrint C1110 only P 143 Are the SMTP server and POP3 server running normally Consult your network administrator to see if the servers are running normally The printer does not notify errors via e mail StausMessenger Check to see if Properties Port Status StatusMessenger on CentreWare Internet Services i...

Page 123: ...guarantee The continuous use of the Non genuine mode can also cause the printer to break down and any repair charges for such break down will be incurred by users Note To disable the Non genuine mode select Off in Step 4 1 Press the and Eject Set buttons simultaneously on the control panel Consumables Menu is displayed 2 Press the or Eject Set button Toner is displayed 3 Press the or Eject Set but...

Page 124: ...ble varies depending on print requests documents printed and how often the power is switched on off For more information refer to Life of Consumables P 183 Toner Cartridges The printer has toner cartridges of four colors black K yellow Y magenta M and cyan C For information on when and how to replace the toner cartridges refer to Life of Consumables P 183 and Replacing the Toner Cartridges P 127 N...

Page 125: ...printer that uses heat and pressure to fuse toner onto paper The fuser unit becomes very hot when the printer is in use so do not touch it When you replace the fuser unit also replace the feed roller for the tray 1 at the same time For information on when and how to replace the fuser unit refer to Life of Consumables P 183 and Replacing the Fuser Unit P 132 Product Name Product Code Page Yield Ref...

Page 126: ...ji Xerox representative for its disposal CAUTION Never heat the drum cartridge or scratch its surface It may cause health hazard Keep the drum cartridge and toner cartridges out of the reach of children If a child accidentally swallows toner spit it out rinse mouth with water drink water and consult a physician immediately When replacing the drum cartridge and toner cartridges be careful not to sp...

Page 127: ...nd cyan C When a toner cartridge is near or reaches the end of its life the following messages appear on the printer s control panel Important Make sure that the power is on when replacing the toner cartridges Switching the power off erases the print data in the printer and information accumulated in the memory When placing a used toner cartridge on the floor or on a table place a few sheets of pa...

Page 128: ... then pull out the toner cartridge Important Be careful not to get your hands or clothes dirty with toner If toner gets on your hands or clothes wash it off immediately 4 Remove a new toner cartridge from the box Make sure that the color of the new toner cartridge matches that on the catridge holder label before replacing it Shake the toner cartridge five or six times to even out the toner inside ...

Page 129: ... in the memory Do not expose the drum cartridge to direct sunlight or strong light To protect the drum cartridge against bright light close the front cover within 3 minutes If the front cover remains open for more than 3 minutes print quality may deteriorate Make sure that nothing touches or scratches the surface black colored film of the belt unit Scratches dirt or oil from your hands on the film...

Page 130: ...g touches or scratches the surface black colored film of the belt unit Scratches dirt or oil from your hands on the film of the belt unit may reduce print quality 3 Hold the drum cartridge by the tabs at both ends and slide the cartridge toward the front of the printer Then firmly hold the cartridge by both ends and lift the cartridge out of the printer Important Make sure to firmly hold the drum ...

Page 131: ...he drum cartridge by both ends as shown in the figure and then slide the cartridge along the guides inside the printer until it stops Note Make sure to insert the drum cartridge into the printer until the lines on the cartridge and the printer match 9 Turn the four lock levers clockwise by 90 degrees to lock the drum cartridge Important Do not turn the lock levers by more than 90 degrees with an e...

Page 132: ...ormation on how to replace the feed roller refer to Replacing the Feed Roller P 135 CAUTION Fuser Safety When removing the fuser unit always switch off first and wait for 40 minutes until it cools off Important To protect the drum cartridge from exposure to bright light close the front cover within 3 minutes If the front cover remains open for more than 3 minutes print quality may deteriorate Mess...

Page 133: ...nd open the front cover 3 Hold the gray tab on the right side of the fuser unit and the turn the right side of the fuser unit toward the front of the printer 4 Hold the fuser unit by both ends and slightly lift the right side of the fuser unit to remove it from the printer 5 Remove a new fuser unit from its packaging 6 Hold the new fuser unit by both ends and insert the left edge of the fuser unit...

Page 134: ...trol panel 1 Press the and Eject Set buttons simultaneously Consumables Menu is displayed 2 Press the button Counter Reset is displayed 3 Press the or Eject Set button to accept the selection Fuser is displayed 4 Press the or Eject Set button to accept the selection The confirmation screen is displayed 5 Press the Eject Set button The resetting of the counter starts When finished the display retur...

Page 135: ...r refer to Cleaning the Feed Roller P 172 Replacement Procedure Use the following procedure to replace the feed roller for the tray 1 1 Pull the tray 1 out of the printer 2 Remove all the paper from the tray 1 3 While pushing the feed roller by the tabs at both ends in the inward directions pull the roller out of the groove in the axle 4 Align the new feed roller to the groove in the axle ...

Page 136: ...ctions fit completely into the slots and the roller hook reseats into the groove in the axle 6 Load the paper removed in Step 2 into the tray 1 7 Push the tray all the way into the printer Important When inserting the tray be careful not to get your fingers caught between the tray and the printer feed roller ...

Page 137: ...ists the information about the PCL macros downloaded to the printer PostScript Font List PS Font List O Lists the supported PostScript fonts and samples of these fonts PDF Font List PDF Fonts List O O Lists the supported PDF fonts and samples of these fonts Job History Report Job History O O Lists the last 20 print jobs processed on the printer You can print this report to check the completion sta...

Page 138: ...electing Print Meter prints this report This report lists the number of pages sheets printed to date by each user Refer to Authentication and Auditron Administration Features DocuPrint C1110 only P 155 Demo Print O O Prints a sample of the document A4 Sample to check the printer s performance Stored Document List Stored Documents O O Lists the documents stored in the printer via the Secure Print S...

Page 139: ...e application being used and the print quantity setting the application may insert a blank page into the job In such case the blank page is counted as 1 page and will be included in the meter count Use the following procedure to check the meter reading on the control panel 1 Press the Menu button on the control panel to display the menu screen 2 Press the button until Meter Readings is displayed 3...

Page 140: ...g of this report is also counted in Report List the last row in the report Pages Color 8 5 x 14 Total number of pages printed in color on 8 5 x 14 size paper Pages Color A4 Total number of pages printed in color on A4 size paper Pages Color 8 5 x 11 Total number of pages printed in color in 8 5 x 11 size paper Pages Color B5 Total number of pages printed in color on B5 size paper Pages Color Other...

Page 141: ...ocumentation HTML on the CD ROM of the Driver CD Kit SimpleMonitor can perform the following If an error occurs while processing a print job SimpleMonitor displays a window on your computer informing you of the error SimpleMonitor displays the following window that shows the size and the amount of paper loaded in the tray 1 the status of the output tray and the remaining life of consumables only w...

Page 142: ...ternet Services CentreWare Internet Services can be used also to check the status of consumables and the paper level of the tray 1 Note For information on how to use CentreWare Internet Services refer to Configuring the Printer Using CentreWare Internet Services P 26 CentreWare Internet Services cannot be used when using the printer as a local printer For information on how to monitor your printer...

Page 143: ...mail asking for the its status the printer sends you the information by e mail The printer can send e mail notification of errors paper jams consumable status etc to the specified e mail addresses The recipients can periodically track the status of the toner cartridges and drum cartridge and can be aware of exactly when to replace them The recipient of this notification should be your network admi...

Page 144: ... SMTP Server Port Number E mail Send Authentication Login Name SMTP Password SMTP POP3 Server Address POP3 Server Port Number Login Name POP3 Password POP3 POP3 Server Check Interval APOP Settings Configure the settings required for the printer to send receive e mails Refer to E mail Environment Printer P 65 for more information Permitted E mail Address If controlling e mail reception set the e ma...

Page 145: ... command with Any command that does not start with will be ignored Place only one command per line and separate each command or parameter with a space or a tab When the same command is entered more than once in one e mail only the first one will be valid and the rest will be ignored Example 1 If you want to obtain the printer s status when Password for Read Only Data is not set enter 2 If you want...

Page 146: ...rd optional must be installed This feature is not supported on the model available in China SSL Data Encryption for HTTP Communication DocuPrint C1110 only P 147 Data reception control by IP address DocuPrint C1110 only Data reception on the printer can be controlled by registering the IP address of computers that are permitted to send data IP Filter P 88 or Controlling Data Reception by IP Addres...

Page 147: ...rvices To Enable Data Encryption The following explains how to create a certificate on CentreWare Internet Services and set various settings required to enable data encryption For more information refer to the online help provided for CentreWare Internet Services Note If you install the network expansion card optional used on this printer to another printer the certificate created for this printer...

Page 148: ...ult user ID and password are 11111 and x admin respectively 6 On the displayed page set Public Key Size and click the Generate Certificate button 7 A page that allows you to reboot the printer is displayed On the page click the Reboot Machine button 8 After rebooting the printer refresh your browser window 9 From the menu on the left click SSL TLS Server Communication again and display the SSL TLS...

Page 149: ...abled When data encryption is enabled enter https instead of http before the address when accessing CentreWare Internet Services Example of IP address https 192 168 1 100 Example of internet address https xxx yyyy zz vvv Note If you reboot CentreWare Internet Services Certificate Management appears on the Properties tab On the Certificate Management page you can verify or delete certificates If yo...

Page 150: ...e Driver CD Kit 1 From the Windows Start menu select Printers and Faxes 2 From Printer Tasks select Add a printer 3 In the Add a Print Wizard window click Next 4 Select A network printer or a printer attached to another computer and then click Next 5 Select Connect to a printer on the Internet or on a home or office network and then enter the following URL into URL https IP_Address ipp where IP_Ad...

Page 151: ... the left click Protocol Settings and then LPD or Port9100 4 Click IP Filter 5 Enter the IP addresses address masks you want to control access from and select the type of access Reject Permit or Off The IP addresses address masks should be series of four numbers between 0 and 255 The current value is indicated with an asterisk 6 When you are finished with the setting click the Apply button located...

Page 152: ...rinting from a specific network address reject printing from a particular address within the network but permit printing from a particular user within the rejected address Example 1 Permit printing from 192 168 200 10 2 Reject printing from 192 168 200 xxx excluding 1 3 Permit printing from 192 168 xxx xxx excluding 2 ...

Page 153: ...le IPsec The following explains how to configure various settings required to enable IPsec on CentreWare Internet Services For more information refer to the online help provided for CentreWare Internet Services 1 Launch your web browser and access CentreWare Internet Services Note For information on how to access CentreWare Internet Services refer to Configuring the Printer Using CentreWare Intern...

Page 154: ...s you have specified in Step 10 Important The settings you have configured in Steps 5 to 9 must be the same as those configured on the client that performs IPSec communications 12 When you are finished with the setting click the Apply button 13 A window that prompts you to enter a user ID and password appears Enter the administrator s user ID and password and click OK Note The default user ID and ...

Page 155: ... limit user access to the printer and manage and count the number of sheets printed by each user Restricted Features The Authentication and Auditron Administration features control the use of the following features Printing from Computers Depending on the type of your print job the use of the following features are restricted Job Type Restricted Features Printing using a print driver You must set ...

Page 156: ...eter counts If you perform 2 sided printing on this printer 1 page is counted as 1 sheet For example if printing 4 pages with 2 sided printing the printed sheets are counted as 4 sheets Refer to For information on how to print the Auditron Report refer to Printing the Reports Lists P 137 Configuring the Authentication and Auditron Administration Features Enabling User Authentication To enable the ...

Page 157: ... Note For information on how to access CentreWare Internet Services refer to Configuring the Printer Using CentreWare Internet Services P 26 If you are prompted to enter the administrator s ID and password enter the ID and password and click OK 2 Click the Print tab The Print Auditron screen is displayed 3 Select the Enabled check box under Print Auditron 4 When you want to permit printing without...

Page 158: ...158 7 Maintenance 8 Verify that User Account is displayed on the Print Auditron page 9 Click Edit User Account 10 On the Edit User Account page enter User Account Number and click the Edit button ...

Page 159: ...uPrint C1110 only 159 11 On the displayed page enter each field and click the Save button Note The user ID and password set on this page will be used also on your print driver 12 If registering more than one user click the back button and repeat Steps 10 and 11 ...

Page 160: ...ogin information on your print driver The procedure uses Windows XP as an example Note For information on each setting item on your print driver refer to the online help provided for the print driver 1 From the Windows Start menu select Printers and Faxes 2 Select to highlight the printer and then select Properties from the File menu 3 On the Configuration tab click Detailed User Settings to displ...

Page 161: ...Set button to accept the selection Wired Network is displayed 4 Press the button until Maintenance Mode is displayed 5 Press the or Eject Set button to accept the selection Adjust PaperType is displayed 6 Press the button until Adjust ColorRegi is displayed 7 Press the or Eject Set button to accept the selection Auto Adjust is displayed 8 Press the button until Color Regi Chart is displayed 9 Pres...

Page 162: ...red line are most closely aligned for each color Y M and C If you find the straightest line make a note of the value 9 to 9 indicated by the straightest line for each color When the value is 0 for each color you do not need to adjust the color registration for the fast scan When the value is not 0 enter the value using the procedure in Entering the Adjustment Values P 163 Slow Scan On the Chart 2 ...

Page 163: ...on to accept the selection Adjust PaperType is displayed 6 Press the button until Adjust ColorRegi is displayed 7 Press the or Eject Set button to accept the selection Auto Adjust is displayed 8 Press the button until Enter Adjustment is displayed 9 Press the or Eject Set button to accept the selection Fast Scan is displayed 10 Press the or Eject Set button to accept the selection A screen that al...

Page 164: ... Use the button to move the cursor Example M 2 16 After entering the values press the Eject Set button to confirm your entry The display returns to the screen shown on the right 17 When you are finished with the settings press the Menu button to return to the print screen After changing the adjustment values reprint the Color Registration Chart using the procedure in Printing the Color Registratio...

Page 165: ...tion Wired Network is displayed 4 Press the button until Maintenance Mode is displayed 5 Press the or Eject Set button to accept the selection Adjust PaperType is displayed 6 Press the button until Adjust BTR is displayed 7 Press the or Eject Set button to accept the selection Plain Paper is displayed 8 Press the button until the paper type you want to set is displayed Example Recycled Paper 9 Pre...

Page 166: ... the button until Maintenance Mode is displayed 5 Press the or Eject Set button to accept the selection Adjust PaperType is displayed 6 Press the button until Adjust Fuser is displayed 7 Press the or Eject Set button to accept the selection Plain Paper is displayed 8 Press the button until the paper type you want to set is displayed Example Recycled Paper 9 Press the or Eject Set button to accept ...

Page 167: ...yed 3 Press the or Eject Set button to accept the selection Wired Network is displayed 4 Press the button until Maintenance Mode is displayed 5 Press the or Eject Set button to accept the selection Adjust PaperType is displayed 6 Press the button until Adjust Altitude is displayed 7 Press the or Eject Set button to accept the selection 0m is displayed 8 Press the or button to set the value then pr...

Page 168: ...ess the button until Maintenance Mode is displayed 5 Press the or Eject Set button to accept the selection Adjust PaperType is displayed 6 Press the button until Toner Refresh is displayed 7 Press the or Eject Set button to accept the selection Yellow is displayed 8 Press the button until the desired color is displayed Example Magenta 9 Press the or Eject Set button to accept the selection The con...

Page 169: ...tton to accept the selection Wired Network is displayed 4 Press the button until Maintenance Mode is displayed 5 Press the or Eject Set button to accept the selection Adjust PaperType is displayed 6 Press the button until Drum Refresh is displayed 7 Press the or Eject Set button to accept the selection The confirmation screen is displayed 8 Press the Eject Set button The drum cartridge refreshing ...

Page 170: ... Wired Network is displayed 4 Press the button until Maintenance Mode is displayed 5 Press the or Eject Set button to accept the selection Adjust PaperType is displayed 6 Press the button until Clean Developer is displayed 7 Press the button or Eject Set to accept the selection The confirmation screen is displayed 8 Press the Eject Set button The cleaning of the developer starts When finished the ...

Page 171: ...s switch off and unplug it Access to a live machine interior may cause electric shock Cleaning the Exterior Clean the exterior of the printer monthly or more often if needed To clean the exterior surfaces wipe them with a soft firmly wrung cloth moistened with water Then wipe off any excess water with a soft dry cloth If dirt or smudges do not come off easily gently wipe them off with a soft firml...

Page 172: ...rs by more than 90 degrees with an excessive force Make sure that nothing touches or scratches the surface black colored film of the belt unit Scratches dirt or oil from your hands on the film of the belt unit may reduce print quality When removing the drum cartridge be careful not to touch the belt unit 5 Hold the drum cartridge by the tabs at both ends and slide the cartridge toward the front of...

Page 173: ...ur lock levers clockwise by 90 degrees to lock the drum cartridge Important Do not turn the lock levers by more than 90 degrees with an excessive force 9 Close the front cover Important When closing the front cover be careful not to get your fingers caught between the left right top or bottom edge of the cover and the printer 10 Plug the power cord to the connector on the rear side of the printer ...

Page 174: ...on 2 Unplug the power cord from the power outlet and the printer 3 Push the side button right side and open the front cover 4 Identify the location of the CTD sensor inside the printer and clean the sensor with a clean dry cotton swab 5 Close the front cover Important When closing the front cover be careful not to get your fingers caught between the left right top or bottom edge of the cover and t...

Page 175: ...ter removing them The toner may spill Be careful not to get your hands or clothes dirty with toner If toner gets on your hands or clothes wash it off immediately Note For information on how to remove the toner cartridges refer to Replacing the Toner Cartridges P 127 5 Close the side cover 6 Push the side button right side and open the front cover 7 Hold the drum cartridge by the tabs at both ends ...

Page 176: ... and humidity 10 If the tray is extended push the extended portion back into the tray by holding the right rear side of the tray 11 Push the tray all the way into the printer Important When inserting the tray be careful not to get your fingers caught between the tray and the printer 12 Lift the printer and move it gently If moving it over a long distance pack it in a box Important When lifting the...

Page 177: ... speed 1 Color 12 sheets min 2 Monochrome 16 sheets min 2 1 The print speed may decrease due to factors such as paper types paper sizes and print requirements of print jobs The speed may decrease also when the printer is performing image quality adjustments 2 When continuously printing a single document of A4 size loaded in portrait orientation First print output time 1 21 5 sec 2 when loading A4 ...

Page 178: ...vyweight 1 106 163 g m2 Heavyweight 2 164 216 g m2 Labels Coated 1 60 105 g m2 Coated 2 106 163 g m2 Coated 3 164 216 g m2 Envelope Recycled Manual 2 sided printing Manual feeder Plain Bond Heavyweight 1 106 163 g m2 Heavyweight 2 164 216 g m2 Coated 1 60 105 g m2 Coated 2 106 163 g m2 Recycled Tray 1 Plain Bond Heavyweight 1 106 163 g m2 Recycled Important Use only the recommended paper Using pap...

Page 179: ...est information about the supported operating systems contact our Customer Support Center or your dealers Interface Standard DocuPrint C1110 USB2 0 Hi Speed Ethernet 100BASE TX 10BASE T DocuPrint C1110 B USB2 0 Hi Speed Supported protocol DocuPrint C1110 only TCP IP LPD Port9100 IPP 1 SNMP HTML HTTP DHCP FTP SMB 1 NetWare 1 EtherTalk 1 WSD 1 Important 1 Can be used only if the network expansion ca...

Page 180: ...nsume electricity when the power is switched off even when the power cord is plugged in Dimensions 400 W x 445 D 1 x 389 H mm Important 1 When the paper tray 1 is not extended Weight 17 0 kg 1 Important 1 Including consumables Usage environment Operating environment Temperature 5 32 C Humidity 15 85 excluding printer failure due to dew condensation Storage environment Temperature 20 40 C Humidity ...

Page 181: ...int C1110 C1110 B Main Specifications 181 Printable Area Note The actual printable area may vary depending on the printer control language Top 4 mm Left 4 mm Bottom 4 mm Right 4 mm Unprintable Area Printable Area ...

Page 182: ...mory of 256 MB or above This also allows you to use the Secure Print Sample Print feature For information about the features and situations that require additional memory refer to A 5 Installing Additional Memory P 185 512MB Memory EL300633 O O Network expansion card EL300665 O Must be installed to use the printer in a NetWare SMB IPP or EtherTalk environment The product names and codes are as of ...

Page 183: ...ditions such as paper size and usage environment and printer initialization on powering on off and may differ from the reference value Consumable Page Yield Reference Value Toner cartridge 1K included with the DocuPrint C1110 B black cyan magenta yellow Approx 1 000 pages 2 Toner cartridge 2K 1 included with the DocuPrint C1110 black cyan magenta yellow Approx 2 000 pages 2 Drum cartridge Approx 2...

Page 184: ... the Driver CD Kit included with the printer To access the web site click Fuji Xerox Web Site on the startup window of the CD ROM The URL of the driver download service page is as follows http www fxprinters com For the latest information about the print driver features refer to the online help provided for the print driver Updating the Printer s Firmware Our web site also provides a tool that all...

Page 185: ...it refer to A 2 Optional Accessories P 182 Checking the Package Contents The packaging box contains the following item If you find any item missing please contact our Customer Support Center or your dealers Installation Procedure Additional memory goes into the controller board right underneath a network expansion card optional If your printer is the DocuPrint 1110 with a network expansion card in...

Page 186: ...ter is on can cause printer failure 1 Switch the power off by pressing the power switch on the left side of the printer to the O position Unplug the power cord from the power outlet and the printer 2 Loosen the screw on the rear cover of the printer and open the cover 3 Remove the rear cover from the printer by pulling out the bottom tab of the cover from the slot tilting the cover and pulling out...

Page 187: ... insert the memory card at an angle into the slot Important Make sure to insert the memory card securely until the terminal area cannot be seen 2 Check the following points to ensure that the memory card is inserted correctly The terminal area of the memory card cannot be seen The memory card is not inserted at an angle 3 Push the new memory card by the part shown in the figure When the card is in...

Page 188: ...rinter which is the memory on the controller board 128 MB plus the memory you just added For information on how to print the Printer Settings list refer to Printing a Report List P 138 Changing the Accessory Configuration on the Print Driver If you are finished installing additional memory to the printer change the accessory configuration This can be done on the Options tab on your print driver Th...

Page 189: ...A 5 Installing Additional Memory 189 4 Select RAM Disk from Items and then select Available from RAM Disk 5 Click OK to close the Properties dialog box 4 ...

Page 190: ...Clearing Paper Jams P 99 For information on how to load paper in the manual feeder or tray 1 refer to Loading Paper in the Manual Feeder P 75 or Loading Paper in the Tray 1 P 76 Paper Jams When Printing Even numbered Pages When requesting a 2 sided job the printer prints all even numbered pages first If a paper jam occurs during printing the even numbered pages the printer resumes printing the job...

Page 191: ...tting Do Not Print selected for Handling paper jams for manual duplex on the print driver the printer does not reprint the jammed page but continues printing the rest of the job after the jam is cleared Example If a paper jam occurs while printing page 3 1 After the jam is cleared the message shown in the figure appears Press the Eject Set button to resume printing The printer resumes printing the...

Page 192: ...is Selected If you selected Print for Handling paper jams for manual duplex on the print driver when requesting a job the printer reprints the jammed page and continues printing the rest of the job after the jam is cleared Thus you need to load new paper in the tray Example If a paper jam occurs while printing page 3 1 After the jam is cleared load new paper to reprint the jammed page page 3 1 2 3...

Page 193: ...he jammed page page 3 and continues printing the rest of the job 3 When all pages have been printed the display returns to Ready to Print Since the reverse side page 4 of the page where the jam occurred is blank reload that paper in the tray 4 Specify the page number of the blank page page 4 under Pages and request a 1 sided job again from the application Set a page number to 4 ...

Page 194: ...ided depending on the application being used and the print quantity setting the application may automatically insert a blank page into the job In such case the blank page is counted as 1 page When Loading Paper in the Manual Feeder When printing documents using the manual feeder load the paper correctly as follows Insert the paper straight into the manual feeder slot correctly If the paper is not ...

Page 195: ...Tstrap Protocol It is a protocol that allows a client on a TCP IP network to automatically acquire network configuration information from a server Click A single action of pressing and releasing a mouse button In this guide click refers to pressing and releasing the left mouse button whereas right click refers to pressing and releasing the right mouse button Double click refers to a quick double a...

Page 196: ...eight in grams of one square meter of paper HTTP A protocol used to communicate with a web browser over the Internet ICM An acronym for Image Color Matching and is color management software that runs on Windows It calibrates a device to eliminate any color matching problems caused by the device and matches the colors of the device with those of the printer Image Enhancement A feature that artifici...

Page 197: ... on To gain access to a resource on a computer system such as hard disk or printer on a network To end a session on a computer system refers to to log out off Multiple up A feature that allows you to print multiple pages onto one sheet of paper NetWare A network operating system developed by Novell Inc Network printer In this guide network printer refers to the printer connected to a network using...

Page 198: ...ch dpi The higher the dpi the higher the resolution Server A computer in a network that stores data files accessed by other computers Client is a computer that demands service from a server SMB A network protocol used to enable file sharing over Windows Network Microsoft Network and that can be used on Windows 98 Windows Me Windows NT 4 0 Windows 2000 Windows XP Windows Server 2003 and Windows Vis...

Page 199: ...g to switch off the computer Web browser Software that is designed to view information from the Internet on computers Mozilla Firefox and Internet Explorer are the two most popular web browsers WINS An acronym for Windows Internet Name Services It is a name resolution service that converts a computer name to an IP address in a TCP IP environment WWW An acronym for World Wide Web It is a system tha...

Page 200: ...26 fuser unit 125 life of consumables 183 purchasing consumables 124 replacing consumables 124 replacing the drum cartridge 129 replacing the feed roller 135 replacing the fuser unit 132 replacing the toner cartridges 127 toner cartridge 124 types of consumables 124 ContentsBridge Utility 62 control panel 31 34 locking the control panel 146 setting the control panel menus 82 Control panel setting ...

Page 201: ...uine mode 123 non standard size paper printing 46 48 registering 46 notes and restrictions on use 194 O operating environment 19 optional accessories 182 output tray 31 output tray extension 31 P Panel Settings 97 Panel Settings list 137 paper 70 loading paper 75 loading paper in the manual feeder 75 loading paper in the tray 1 76 storing and handling paper 74 supported paper 70 unsupported paper ...

Page 202: ... 41 54 146 security features 146 side button 31 side cover 31 SimpleMonitor 141 Sleep Mode 90 Sleep Mode Timer 90 SMB 88 SNMP 88 specifications 177 SSL data encryption for HTTP communication 147 SSL TLS protocol 147 status checking the printer status via e mail 143 checking the printer status via SimpleMonitor 141 monitoring managing the printer status on a web browser 142 StatusMessenger 88 Statu...

Page 203: ...ed Print Menu Secure Print Select User ID User01 Enter Quantity Use PC Settings Enter Quantity xxx Set s Enter Quantity xxx Set s Password SET key xxxxxxxxxxxx Select Document All Documents Select Document document1 Secure Print No Jobs Proof Print No Jobs Select Document All Documents All Documents Print and Delete All Documents Print and Save All Documents Delete document1 Print and Delete docum...

Page 204: ...nventions for the Administrator Menus Main menus Items that appear do not appear depending on the options installed in the printer Tray Settings PS Error Report Tray 1 Paper Size Custom Size On Off Length Y Width X xxxmm xxxmm Plain Paper On Off Plain Paper Recycled Paper Bond Paper Heavyweight 1 Heavyweight 2 Labels Coated 1 Coated 2 Coated 3 Envelope A4 Portrait A5 Portrait B5 Portrait 8 5 x 11 ...

Page 205: ... 000 Ready to Init No n Mode Off Accept Reject n 1 5 Auto Standard BCP TBCP Binary B The items appear only on the DocuPrint C1110 USB Settings Adobe Protocol TBCP Binary Auto Standard BCP Protocol Enable Disable NetWare NetWare IP NetWare IPX Enable Disable SNMP SNMP UDP IP Enable Disable SNMP IPX LPD Port 9100 IPP SMB TCP IP SMB NetBEUI FTP WSD E mail Printing StatusMessenger InternetServices Eth...

Page 206: ...ff On Print Text Off On RAM Disk Off On Print Priority A4 8 5 x 11 DefaultPaperSize On Off Interrupt Print Millimeters mm Inches mm inch Off Top Left Top Right Bottom Left Bottom Right Print ID Off Larger Size Closest Size Substitute Tray 2 Minutes Sleep Mode Timer 30 Seconds Job Time out Control Panel Invalid Key Machine Ready Job Completed Fault Tone Alert Tone Out of Paper Low Toner Alert Base ...

Page 207: ...nta Cyan Black Are you sure Toner Refresh Color Regi Chart Enter Adjustment From E previous page Maintenance Mode continued PDF F Normal High Quality High Speed Print Mode Auto 100 No Zoom Booklet 2 Pages Up 4 Pages Up Layout 1234567890123 Password Off On Collated Color Auto Black Output Color Output Size Plain Paper Adjust Paper Type 1 Set s Quantity 9 9 unit 1 Auto A4 Auto 8 5x11 When DefaultPap...

Page 208: ... Custom Size Length Y Width X xxxmm xxxmm Select from 81 fonts Select from 36 sets 4 00 50 00 increment 0 25 pt 6 00 24 00 increment 0 01 cpi 5 128 increment 1 1 999 increment 1 Plain Paper Adjust Paper Type On Off PS Error Report Panel Settings I Current Password Change Password Off On Panel Lock New Password Reenter These items appear only when Panel Lock is On PostScript H The items appear only...

Page 209: ...DocuPrint C1110 C1110 B User Guide ME4073E2 1 Edition 1 October 2007 Fuji Xerox Co Ltd Copyright 2007 by Fuji Xerox Co Ltd ...

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