13 Problem Solving
236
Pro
b
lem
Solvin
g
13
Troubleshooting
This section describes troubles that may occur with the machine and their solutions.
Follow the troubleshooting procedure below to solve the problems.
If you cannot resolve an error despite following the above procedure, contact our Customer
Support Center.
There is a problem with the
machine's operation.
Yes
[Action]
Refer to "Machine Problems" (P.237).
No
A message is displayed.
[Cause]
Is there a paper or document jam?
No
Yes
[Action]
For information on paper jams, refer to "Paper Jams" (P.278).
For information on document jams, refer to "Document
Jams" (P.284).
No
[Cause]
Is an error code displayed?
[Action]
Refer to "Error Code" (P.265).
The image quality is poor.
[Action]
Refer to "Image Quality Problems" (P.241).
No
Yes
There is a problem when using
the Copy feature.
[Action]
Refer to "Copying Problems" (P.246).
No
Yes
There is a problem when using
the Print feature.
[Action]
Refer to "Printer Problems" (P.249).
No
Yes
There is a problem when using
the Fax feature.
[Action]
Refer to "Fax Problems" (P.251).
No
Yes
There is a problem when using
the Scan feature.
[Action]
Refer to "Scan Problems" (P.254).
No
Yes
Network Problems
[Action]
Refer to "Network Related Problems" (P.258).
Yes
Summary of Contents for DocuCentre S2220
Page 1: ...1 DocuCentre S2420 DocuCentre S2220 ...
Page 30: ...1 Before Using the Machine 30 Before Using the Machine 1 ...
Page 82: ...3 Product Overview 82 Product Overview 3 ...
Page 140: ...6 Fax 140 Fax 6 ...
Page 208: ...9 Tools 208 Tools 9 ...
Page 220: ...10 Machine Status 220 Machine Status 10 ...
Page 234: ...12 Maintenance 234 Maintenance 12 ...
Page 286: ...13 Problem Solving 286 Problem Solving 13 ...
Page 310: ...310 Index ...