Fuji Xerox ApeosPort-V C2276, Administrator'S Manual

Page: 602 / 783

15 Problem Solving
602
Pro
b
lem
So
lv
in
g
15
Note • If you cannot resolve an error despite following the instructions described in the table, contact our
Customer Support Center. The contact number is printed on the label or card attached on the
machine.
Other Errors
This section describes the remedies when the following messages are displayed.
133-701 [Cause] Unavailable characters are included in Name, Company Logo, Fax Comment, or Local
Name and the characters are converted.
[Remedy] Enter available characters to Name, Company Logo, Fax Comment, or Local Name.
When the available characters are not clear, enter alphanumeric characters only.
133-710
[Cause] When printing the received fax document, the paper loaded on the bypass tray was
used for printing because the specified tray could not be used.
[Remedy] Take one of the following measures:

Load paper available for printing the received fax document:
A3 SEF , A4 LEF , B4 SEF , B5 LEF ,
A4 SEF , A5 SEF ,B5SEF , 8.5 x 11" SEF ,
8.5 x 13" SEF , 8.5 x 14" SEF , 11 x 17" SEF ,
8.5 x 11" LEF , 5.5 x 8.5" SEF .

Use a paper type available for printing the received fax document:
plain paper, bond paper, recycled paper, side 2 paper, user-defined custom paper.

Confirm the settings by selecting [Tools] > [Fax Service Settings] > [Fax Control] >
[Receiving Paper Size].
1)Select [Receiving Paper Size] > [Tray Mode] to add a tray to be used for printing the
received fax documents.
2)Set up paper so that the tray specified for [Tray Mode] can be used for printing the
received fax documents.
If the error still is not resolved, contact our Customer Support Center.
Error Code Cause and Remedy
Error
Message
Cause and Remedy
A fault has occurred.
Switch off the machine.
(xxx-yyy) [Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch the machine power on again.
If the message persists, record the content displayed for [(xxx-yyy)]. Then
immediately switch the main power and power off, make sure that the touch
screen is blank, and then contact our Customer Support Center.
Completed with an
error.
(xxx-yyy) [Cause] An error occurred, and the operation terminated abnormally.
[Remedy] Execute the operation again.
A fault has occurred.
The machine has
rebooted. Select
[Close]. If the problem
persists, call for service.
(xxx-yyy) [Cause] An auto-recoverable internal error occurred, and the machine restarted
automatically.
[Remedy] Select [Close] to use the machine normally. If the error still is not resolved,
contact our Customer Support Center.