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Fuji Xerox ApeosPort-V 4020 Administrator'S Manual Download Page 388

14 Problem Solving

388

Pro

b

lem

 Solvi

n

g

14

E-mail Features Problems

The possible symptoms and remedies for problems when using E-mail Notification Service, 
the Print E-mail feature, the E-mail service, and Internet Fax service as follows:

Selecting the menu on the left 
frame does not update the 
right frame contents.

Are you using a specified browser?

Refer to "Installation of CentreWare Internet Services" (P.258) to confirm 
whether your browser is supported.

The screen display is distorted.

Change the window size for the browser.

The latest information is not 
displayed.

Click the [Refresh] button.

Characters are not correctly 
displayed.

Use Western European language command.

Pressing [Apply] does not apply 
the new settings.

Are the entered values correct?
If a value outside of the permitted range is entered, the update 
will automatically be made within the range.

This may occur when the control panel is being operated or the 
operation has just been completed.
When the automatic reset function is set, any setting configure 
with CentreWare Internet Services is not applied until setting 
the time set for automatic reset. Wait until then.

The machine is in the Sleep mode. Press the <Power Saver> 
button on the control panel of the machine to exit the Power 
Saver mode.

When you click [Apply], a 
message such as "The server 
has returned ineffective or 
unrecognizable response" or 
"No data" is displayed on the 
browser.

Is the password correct?
The entries for Password and Confirm Password do not match. 
Enter the correct password.

Restart the machine.

Cannot delete jobs.

Wait for a while, and click [Refresh].

Symptom

Remedy

Cannot receive e-mail (Print E-
mail, and Internet Fax).

Is the e-mail address for the machine configured?

Is [Receive E-mail] set to [Enabled]?

Are settings such as the IP addresses for the SMTP server and 
POP3 server (if POP3 is selected as the incoming mail protocol) 
configured correctly?

Are the POP3 user name and password entered correctly?

Is [Domain Filtering] set?
Confirm whether your own domain is set to [Allow Domains], on 
CentreWare Internet Services.

Are the SMTP server and/or POP server operating properly?
Consult your network administrator.

Symptom

Remedy

Summary of Contents for ApeosPort-V 4020

Page 1: ...Administrator Guide ApeosPort V 4020 DocuPrint M465 AP...

Page 2: ...of Fuji Xerox Co Ltd CentreWare is a registered trademark or trademark of Xerox Corporation in Japan and or other countries In this manual safety instructions are preceded by the symbol Always read a...

Page 3: ...ting Screen Brightness 31 Touch Screen 32 Important Security Instructions 34 Entering Text 35 2 Paper and Other Media 37 Paper Types 38 Loadable Quantity and Weight 38 Supported Paper 39 Loading Paper...

Page 4: ...2 Step 3 Selecting Tools 93 Step 4 Selecting a Setting Item on the Tools Screen 93 Step 5 Setting a Feature 95 Step 6 Exiting System Administration Mode 95 Tools Menu List 96 Common Service Settings 1...

Page 5: ...Defaults 177 Scan Defaults 178 Scan to PC Defaults 180 Original Size Defaults 181 Output Size Defaults 181 Reduce Enlarge Presets 182 Other Settings 182 Fax Service Settings 185 Screen Defaults 185 Fa...

Page 6: ...Ware Internet Services Settings 257 Installation of CentreWare Internet Services 258 Preparations 258 Configuration on the Machine 258 Starting CentreWare Internet Services 260 Configuring Machine Set...

Page 7: ...Internet Services Setting Items 291 Configuration of Network Scanning Job Template Scanning 292 Step 1 Preparations 292 Step 2 Enabling Ports and Setting up TCP IP 292 Step 3 Configuring the SNMP Port...

Page 8: ...ures for Scan Files 321 Configuration of HTTP Communications Encryption 322 Installation Overview 322 Step1 Configuration on the Machine 322 Step2 Configuration on the Computer 323 Configuration of En...

Page 9: ...g an Accounting Type 357 Step 2 Registering User Information 357 User Authentication Operations 359 Authenticating Login Users 359 Changing Passcode 360 14 Problem Solving 361 Troubleshooting 362 Mach...

Page 10: ...Standard Printable Area 505 Extended Printable Area 505 Internal Fonts 506 Optional Components 508 ESC P K Emulation 509 Emulation 509 Fonts 510 Output Feature 510 ESC P K Emulation Print Features 510...

Page 11: ...estrictions on the Interrupt Mode 580 Notes and Restrictions on Folders 582 Notes and Restrictions when Connecting to Internet or Intranet 582 Notes and Restrictions when Operating from Computers 583...

Page 12: ...12...

Page 13: ...ion of this guide and conventions used in this guide z Preface 14 z Types of Manuals 15 z Using This Guide 16 z Interface Cables 19 z Power Saver Mode 21 z Customizing the Control Panel 23 z Touch Scr...

Page 14: ...l computer operating system and network products After reading this guide be sure to keep it handy for quick reference It will be useful in case you forget how to perform operations or if a problem oc...

Page 15: ...r of the organization where the machine is installed and describes the setup procedures related to security This guide is included in the Media Software Product Manual Manual HTML The manual describes...

Page 16: ...ed on the machine and to print various reports lists 5 Tools Describes the procedures to set up the system 6 CentreWare Internet Services Settings Describes how to use CentreWare Internet Services 7 P...

Page 17: ...screen shots may not be displayed or available depending on your machine configuration z The procedures in this guide may vary depending on the driver and utility software being used due to the upgrad...

Page 18: ...ect Tools Setup Create Folder this means that you need to select Tools select Setup and then select Create Folder z Path to a certain item within a procedure on a computer For example When you see the...

Page 19: ...e push button power switch to switch on the power 8 Restart the computer For more information on setting items refer to Printer Environment Settings P 265 Using the Ethernet Interface This section des...

Page 20: ...e the correct network cable with your network connection When you replace the cable contact our Customer Support Center 5 Press the main power switch to the position to switch on the main power 6 Pres...

Page 21: ...s and from 1 to 60 minutes respectively in 1 minute increments Note If the preset time period is the same for the Low Power mode and the Sleep mode the machine directly enters the Sleep mode without e...

Page 22: ...enters the Low Power mode Note The default value for From Last Operation to Low Power Mode is 1 minute You cannot disable the Low Power mode From Last Operation to Sleep Mode Set the time to elapse fr...

Page 23: ...e machine is turned on or the Power Saver mode is deactivated The Services Home screen is displayed by factory default 1 Press the Log In Out button 2 Enter the system administrator s user ID with the...

Page 24: ...Auto Clear refer to Auto Clear P 111 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter When a p...

Page 25: ...ices Home screen when you press the Services Home button on the control panel Note Services not supported by the machine will not be displayed on the screen Grayed out buttons cannot be used as a resu...

Page 26: ...stom services contact our Customer Support Center The following services can be displayed on the additional feature buttons z Language z Screen Brightness z Setup z Activity Report z Fax Receiving Mod...

Page 27: ...splayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Screen Button Settings 5 Select Services Home and then select Change Settings Note Select to...

Page 28: ...elect the Show this in Admin mode check box 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter Wh...

Page 29: ...vice to a custom button allows you to switch to this service without having to return to the Services Home screen If you do not need to assign any service to a custom button select Not Set By factory...

Page 30: ...s Home screen Note When the Services Home screen is not displayed on the touch screen press the Services Home button 4 Select System Settings Common Service Settings Screen Button Settings 5 Select Cu...

Page 31: ...ness You can adjust the screen brightness of the screen on the Services Home screen 1 Select Screen Brightness on the Services Home screen 2 Press or to adjust the screen brightness 3 Select Save To a...

Page 32: ...creen Button Settings P 115 Drag Slide your finger to the position desired with your finger touched the touch screen Drag the touch screen from side to side to switch pages Drag the touch screen up an...

Page 33: ...quickly To tap the same position of the screen twice is called double tap Tap the touch screen to switch the thumbnail bar to be displayed or not Note The operation of pinch in or pinch out moving two...

Page 34: ...ttings z When using the Global IP Address on the machine set the IP filtering setting to prevent the machine from illegal access from an external network browsing job history or accessing folders z Se...

Page 35: ...ription Entering alphabets and numerals To enter uppercase letters select Shift To return to the lowercase letters select Shift again Entering symbols Select More Characters Note Depending on the keyb...

Page 36: ...1 Before Using the Machine 36 Before Using the Machine 1...

Page 37: ...Other Media This chapter describes the paper that can be used with the machine precautions when handling paper and how to load paper in trays z Paper Types 38 z Loading Paper 43 z Changing the Paper...

Page 38: ...cause the printed images to fade For more information contact our Customer Support Center Loadable Quantity and Weight Note Trays 2 to 4 are optional WARNING Do not use conductive paper such as origam...

Page 39: ...the printer When you print a generally used paper which called general paper please use a paper that suits the standard To print clearly Fuji Xerox recommends the standard paper shown in the followin...

Page 40: ...s paper for in house documents and general office use Fuji Xerox P A5 64 gsm Plain Fuji Xerox FR A4 64 gsm Plain Environmentally conscious paper 50 of pulp sourced from plantation grown trees 50 of re...

Page 41: ...i 70 gsm A4 70 gsm Plain EXCEL A4 A4 80 gsm Plain Paper Name Size Weight Paper Type Notes Paper Name Size Weight Paper Type Notes Label No cut A4 Labels Avery Labels 5165 Letter Labels Columbia C0131...

Page 42: ...re paper inside a cabinet or other dry place Paper that has absorbed moisture can result in paper jams and lower image quality z After opening a package of paper wrap and store any remaining paper We...

Page 43: ...uring copying or printing select a tray containing the same sized paper and orientation and the machine continues copying or printing Auto Tray Switching feature The machine cannot switch to a tray co...

Page 44: ...both hands and remove it from the machine 3 Adjust the paper guides Note When loading Legal size or user specified paper slide the extendable part of the tray while pinching the lever 4 Before loadin...

Page 45: ...120 Important When inserting the tray push it gently Forcibly pushing the tray in may cause machine malfunction If the front side of the tray is extended the tray protrudes when it is inserted into th...

Page 46: ...ge of the paper stack Note The type of paper in Tray 5 bypass tray is normally set to plain paper When changing to a different paper type change the paper quality settings to match the type of paper t...

Page 47: ...o the edge of the tray The width guides should be fully extended 4 Pull up the length guide and slide it toward the bypass tray cover until it stops 5 Load the paper into the bypass tray from the top...

Page 48: ...er jams flatten the envelopes as shown below before loading them in the bypass tray Com 10 DL Load envelopes in portrait short edge feed orientation with the flaps closed and the printing surface faci...

Page 49: ...g Paper 49 Paper and Other Media 2 Printing on the envelopes with the flap open may cause the printed envelopes to be jumbled up on the output tray To avoid this load the envelopes with the flap close...

Page 50: ...dvance For more information refer to Customize Paper Supply Screen P 121 1 Press the Log In Out button 2 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on t...

Page 51: ...er Media 2 6 Select a paper tray for changing the paper type setting under Items 7 Select Change Settings 8 Select Paper Type Paper Size and Paper Color respectively 9 Select Close repeatedly until th...

Page 52: ...2 Paper and Other Media 52 Paper and Other Media 2...

Page 53: ...achine print a report list delete a print job with an invalid user ID and use the Setting Restore Tool z Replacing Consumables 54 z Cleaning the Machine 61 z Printing a Report List 65 z Deleting a Pri...

Page 54: ...r a wet cloth to wipe off the spills If you spill a large volume of toner contact your local Fuji Xerox representative z Never throw a toner cartridge into an open flame Remaining toner in the cartrid...

Page 55: ...ables on the Supplies screen For information on consumables refer to Supplies P 87 The following shows the reference section for each procedure Note When you replace the Replacement Fusing and Transfe...

Page 56: ...age Please order a Toner Cartridge appears on the touch screen If you replace a toner cartridge with a partially used toner cartridge the number of pages that you can copy or print after the message P...

Page 57: ...our Customer Support Center for its disposal 5 Unpack the new toner cartridge and shake it five or six times to distribute the toner evenly 6 Make sure that the two tabs on the toner cartridge align...

Page 58: ...The value is an estimate and varies depending on the conditions such as the paper size the paper orientation the number of pages continuously print and the machine operating environment When the mach...

Page 59: ...tridge lock lever and then pull it up to unlock the cartridge 4 Grasp the handle on the toner cartridge and then pull out the cartridge Important Do not shake the toner cartridge as it may cause toner...

Page 60: ...ridge 9 Insert the new drum cartridge into the cartridge slot and then push it all the way in until it stops 10 Make sure that the two tabs on the toner cartridge align with the grooves on the machine...

Page 61: ...uments during copying 1 Wipe the exterior with a firmly wrung soft cloth moistened with water Important Do not use cleaning agents other than water or neutral detergent Note If you cannot remove the d...

Page 62: ...ic parts Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage documents during copying faxing or scanning 1 Wipe the following parts with a soft cloth...

Page 63: ...If you cannot remove dirt easily gently wipe the rollers with a soft cloth moistened with a small amount of neutral detergent 3 Close the document feeder left cover until it clicks into place and conf...

Page 64: ...s softly with a cloth moistened with water 8 Insert the Tray 1 into the machine and push it all the way in until it stops Important Do not put excessive force on the tray Doing so could damage the tra...

Page 65: ...s button appears only when the Tools button is displayed on the Services Home screen For more information on Reports refer to Reports P 123 If you want to print Billing Data List or Auditron Report Fa...

Page 66: ...ePrintfeature referto 11 JobStatus Printingand DeletingStored Jobs and 12 Computer Operations Print in the User Guide For more information on how to set the period of time save jobs refer to Stored Fi...

Page 67: ...tion on Setting Restore Tool contact our Customer Support Center Note You can back up the setting data of the machine when the hard disk and the Ethernet interface are installed on the machine The fol...

Page 68: ...3 Maintenance 68 Maintenance 3...

Page 69: ...4 Machine Status This chapter describes the features for checking the machine status z Overview of Machine Status 70 z Machine Information 71 z Faults 86 z Supplies 87 z Billing Information 88...

Page 70: ...of pages printed per meter or per user You can also print various reports lists to check the job history settings and registered information For more information refer to Machine Information P 71 Faul...

Page 71: ...you can check the machine status General Information On the General Information screen you can check the serial number of the machine machine configuration and software version 1 Check the general in...

Page 72: ...to be displayed For information on how to drag or flick refer to 2 Product Overview Touch Screen in the User Guide Software Version Screen You can check the software version 1 Select Software Version...

Page 73: ...ormation on the auto print of a job history report refer to Reports P 123 When you set the machine to print a job history report automatically the machine prints the results of all jobs Error History...

Page 74: ...Reports or Fax Reports Printer Reports 1 Select Printer Reports Note To display the Printer Reports screen select the Machine Status button and then select Machine Information Print Reports Printer Re...

Page 75: ...InternetServices Formore information refer to the help of CentreWare Internet Services Important To display the online help for CentreWare Internet Services users need to have the environment to conne...

Page 76: ...printed from Copy Reports Printer Reports Scan Reports or Fax Reports z Scan Fax Configuration You can check the settings configured for the Scan feature and the Fax feature z Domain Filter List You c...

Page 77: ...ttings of the machine Note The contents of Configuration Report are identical whether it is printed from Copy Reports Printer Reports Scan Reports or Fax Reports z Scan Fax Configuration You can check...

Page 78: ...Comments List You can check the registered comments to use on fax cover sheets Billing Data List You can check the registration status of the billing data Note Billing Data List is displayed when Fax...

Page 79: ...ts Job Counter Report 2 Select Job Counter Report 3 Press the Start button Auditron Reports You can print an auditron report by each user Note that the content on the screen differs depending on wheth...

Page 80: ...eck the limit value Auditron Report Copy Jobs counts pages from the time at which the data is initialized Note No displayed on the report is the User Administration Number assigned when a user is regi...

Page 81: ...nned data to a computer on a network or a transmission of scanned data by e mail succeeds When a fax or the Internet Fax transmission succeeds this report is also printed You can check a thumbnail of...

Page 82: ...ob Flow Error Report ApeosPort Series Models Only P 124 Overwrite Hard Disk You can check the overwriting status of the hard disk Overwriting indicates that the overwriting is in progress Standby indi...

Page 83: ...item number Forthe itemnumbersthatcan beconfigured ineachmode menu referto ESC P KEmulation Settings P 511 PDF Direct Print Settings P 523 PCL Emulation Settings P 529 and HP GL 2 Emulation Settings...

Page 84: ...ry Defaults or Custom Settings Factory Defaults You can use the factory default settings Custom Settings Displays the numbers stored in memory 3 When you select Custom Settings select a memory number...

Page 85: ...3 Select a fax receiving mode Manual Receive The machine manually receives faxes from a remote machine This mode is convenient to confirm the sender or use an external telephone before receiving faxes...

Page 86: ...egory The following describes how to print the error history report 1 Press the Machine Status button 2 Select the Faults tab 3 Select Error History Report 4 Press the Start button Note You can also a...

Page 87: ...the status of the supply Important If you replace a toner cartridge with a partially used toner cartridge such as a toner cartridge removed from another ApeosPort V 4020 or DocuPrint M465 AP the statu...

Page 88: ...n You can check the total number of copies and pages printed by individual meters 1 Select Billing Information 2 On the screen check each meter Note Previous meter reading can be displayed when using...

Page 89: ...passcode and select Enter 2 Press the Machine Status button To check the system administrator meter 1 Enter the system administrator s user ID with the numeric keypad or the keyboard displayed on the...

Page 90: ...4 Machine Status 90 Machine Status 4...

Page 91: ...ettings z System Settings Procedure 92 z Tools Menu List 96 z Common Service Settings 110 z Copy Service Settings 139 z Connectivity Network Setup 147 z Print Service Settings 171 z Scan Service Setti...

Page 92: ...ode Entry for Control Panel Login is set to On under Tools Authentication Security Settings Authentication Passcode Policy you need to enter the passcode We recommend that you change the system admini...

Page 93: ...ervice Settings Allows you to configure the general settings of the machine For more information refer to Common Service Settings P 110 Copy Service Settings Allows you to configure the copy service s...

Page 94: ...Allows you to configure the settings relating to Job Flow Job flow is a function to execute a series of registered operations For more information refer to Job Flow Service Settings P 204 Media Print...

Page 95: ...displayed Note If rebooting the machine is required to enable the new settings when you select Close in the Tools screen a message may be displayed Follow the message and reboot the machine After the...

Page 96: ...P 111 z Printer Lockout P 111 z Time Zone P 112 z Daylight Savings P 112 z Print On Demand Duration ApeosPort Series Models Only P 112 Power Saver Settings P 112 z Power Saver Timers P 112 z Scheduled...

Page 97: ...ize Paper Supply Screen P 121 z Paper Tray Attributes on Setup Screen P 121 z Paper Tray Attributes During Loading P 121 z Paper Tray Priority P 121 z Paper Type Priority P 121 z Tray 5 Paper Size Def...

Page 98: ...es Models Only P 130 z Image Log Control P 131 z Image Log Target P 132 z Image Log Generation P 132 z Transfer Image Log P 132 Notify Job Completion by E mail P 132 z Targeted Jobs P 133 z E mail Add...

Page 99: ...mbers Position on Side 1 and Side 2 P 143 z Page Numbers Font Size P 143 z Bates Stamp Number of Digits P 143 z Bates Stamp Position on Side 1 and Side 2 P 143 z Bates Stamp Font Size P 143 z Booklet...

Page 100: ...Filter P 154 z IPv6 Address Manual Configuration P 154 z Manually Configured IPv6 Address P 154 z Manually Configured IPv6 Address Prefix P 154 z Manually Configured IPv6 Gateway P 154 z IPv6 DNS Ser...

Page 101: ...159 Remote Authentication Directory Service P 160 z Authentication System Setup P 160 z Kerberos Server Settings P 160 z LDAP Server Directory Service Settings P 161 z SMB Server Settings P 164 Secur...

Page 102: ...ults P 178 z Color Scanning P 178 z Original Type P 178 z File Format P 178 z Optimize PDF For Quick Web View P 178 z Thumbnail Outgoing E mail P 178 z Thumbnail Scan to PC P 178 z Preview P 178 z Lig...

Page 103: ...P 184 z Generation of URL Link P 184 z Store Send Link Maximum File Size P 184 z Print Login Name on PDF Files P 184 Screen Defaults P 185 z Fax Screen Default P 185 z 1st Tab Features Allocation P 18...

Page 104: ...al to A4 P 190 z Pseudo Photo Gradation Mode P 190 z Folder Selector by G3 ID P 190 z Folder Selector Setup P 190 z Filename Format for Store to Folder P 191 z Memory Full Procedure P 191 z Maximum St...

Page 105: ...Search Failed P 200 z Add Me to To Field P 200 z Add Me to Cc Field P 200 z Edit E mail Recipients P 200 Address Book Settings P 201 z Address Book Type P 201 z Directory Service P 201 z Address Book...

Page 106: ...11 z Description P 212 z Use User ID P 212 z User ID P 212 z Password P 212 z Machine Authentication Notification P 212 z Notify User Authorization Information P 212 z Delete All Settings P 212 z Func...

Page 107: ...7 z Index P 228 z Surname P 228 z Given Name P 228 z Custom Item 1 P 228 z Custom Item 2 P 228 z Custom Item 3 P 228 z S MIME Certificate P 228 z Transfer Protocol P 229 z Server Name IP address P 229...

Page 108: ...nt ID P 241 z Mask Account ID P 241 z Display Billing Information Upon Login P 242 Fax Billing Data P 242 Accounting Billing Device Settings P 242 z Connect with Accounting Billing Device P 242 z Acco...

Page 109: ...Tools Menu List 109 Tools 5 Job Status Default P 254 z Active Jobs View P 254 z Completed Jobs View P 254 Overwrite Hard Disk P 255 z Number of Overwrites P 255...

Page 110: ...gs 120 Image Quality Adjustment 122 Reports 123 Maintenance 124 Watermark 126 Force Annotation 128 Notify Job Completion by E mail 132 Plug in Settings 133 Other Settings 133 Machine Clock Timers You...

Page 111: ...900 seconds in 1 second increments When you select Off the settings are not reset automatically Note When Off is selected the machine will cancel the standby status and begin processing a document aft...

Page 112: ...djust by Day Month Time and Adjust by Month Week Day of Week Time If you select Adjust by Day Month Time specify the month day and time for Start Date and End Date If you select Adjust by Month Week D...

Page 113: ...sabled is set by default Even when Enabled is set the machine will not be automatically turned off during an error such as paper jam or processing such as copying printing interruption Audio Tones Sel...

Page 114: ...r in a tray You can select from Soft Normal and Loud To disable the sound select Off Low Toner Alert Tone Set the volume to be sounded when the toner cartridge needs replacing You can select from Soft...

Page 115: ...uttons P 29 Services Home Set the layout of service buttons that appear on the Services Home screen For more information on how to set the buttons refer to Customizing the Button Layout P 25 Services...

Page 116: ...ipients when sending faxes Internet faxes First Tab Reconfirm Recipients Select from Off Always Reconfirm Recipient and Reconfirm if Multiple Recipients Start Job at Other Tabs Select from Disabled an...

Page 117: ...en a medium is inserted into the slot of the Memory Card Reader Display Consumables Screen Allows you to select whether or not to display the consumables status when a replacement is required Off Does...

Page 118: ...ome Screen and the display effect of the screens vary depending on this setting Icon Style Button Style Screen Operation Display Effect Enabled Disabled Menu Design Icon Style Button Style Scroll Dire...

Page 119: ...arning Screen Preview Thumbnail View Tap to display the entire view O O Flick to switch pages O Drag to switch pages O O Entire View Flick to switch pages O Tap the previous next previewed images to s...

Page 120: ...o 5 which you can select in Paper Type and Custom Paper Colors 1 to 5 which you can select in Paper Color of Paper Tray Attributes You can use letters numerals and symbols of up to 24 characters for e...

Page 121: ...paper of the same size and the same orientation is set in the multiple trays or print data does not include the paper tray information for automatic tray selection Auto Paper selection means that a t...

Page 122: ...native tray or paper when running out of paper loaded in the tray selected Auto Tray Switching You can select from Always Enable Enable during Auto Select and Enable for Same Paper Type Color When Ena...

Page 123: ...l of 100 communication results have been accumulated For information on an Activity Report refer to Activity Report P 595 For information on how to print an Activity Report manually refer to Job Statu...

Page 124: ...nsmission Report undelivered for a transmission failure Print when delivery fails Prints a Transmission Report undelivered for a transmission failure 2 Sided Report Select whether or not to print a re...

Page 125: ...d on the machine will be deleted Before executing the operation make sure that the operation is absolutely necessary Note It takes several minutes to several hours to delete all data The time taken de...

Page 126: ...the amount in Number of Sheets and select Sample Printout the machine prints the sample that the values changed are reflected Delete All Certificates Initialize Settings Deletes all certificates store...

Page 127: ...elect from eight patterns Wave Circle Stripe Chain Beam Rhombic Sunflower and Fan Density Select the text density of the Watermark You can select from Lighten Normal and Darken Watermark Background Co...

Page 128: ...oles and Authorization Groups P 336 The user control number may not be printed depending on the Login mode configuration Custom Watermark 1 to 3 Register text to be printed as the Watermark You can en...

Page 129: ...le z Media Print z Print Fax z Print E mail z Report Note You can associate a layout template with Client Print when a print job is sent from a computer You can associate a layout template with Print...

Page 130: ...fy desired value Print Position Side 2 Select the position to print the UUID on Side 2 from Same as Side 1 or Mirror Side 1 when making 2 sided copies Image Log Control ApeosPort Series Models Only Th...

Page 131: ...uring generating an image log the machine operates in accordance with the setting of Image Log Generation Assurance Level as follows High Replaces the image to an error image 1x1 pixels and indicates...

Page 132: ...ure Select from Disabled and Enabled Assurance Level Allows you to select an assurance level which affects whether an image log is surely transferred to a log management server from High or Low When H...

Page 133: ...Message Enter a comment attached to the e mail Plug in Settings You can browse list of available Plug ins when you use the custom authentication and set to switch Plug ins Note This item appears when...

Page 134: ...Jobs For more information on the setting to disable print jobs refer to Printer Lockout P 111 Default Print Paper Size You can set the paper size A4 or 8 5 x 11 to print reports and or lists Odd Page...

Page 135: ...passcode etc Files in folders Address book data Digital certificate Important Be sure to save all necessary settings and files before using data encryption or changing any settings Make sure that the...

Page 136: ...tings from being altered by someone impersonating our service representative Off The operation by our service representative is not restricted On Our service representative cannot change the following...

Page 137: ...t Address Book Specify whether or not to permit local users to add and edit recipients in the Address Book When you select Yes local users cannot add or edit the Address Book Note You can also give us...

Page 138: ...5 Tools 138 Tools 5 Resume Delete by User The job is still suspended until you resume the operation...

Page 139: ...number of features displayed on the Copy screen 4 Features The following five features are shown on the screen Reduce Enlarge Paper Supply 2 Sided Copying and Copy Output Features and positions displ...

Page 140: ...alues as the defaults can avoid extra operations required during the use of the machine For more information on each setting item refer to 3 Copy in the User Guide Paper Supply Set the default value f...

Page 141: ...and center margin of the document may be printed as black shadows This feature allows you to erase such shadows on the left edge Set the default value for the amount of edge erased from the original...

Page 142: ...s will be rotated so that the top edge of landscape documents is aligned with the right edge of portrait documents Original Orientation Set the default value for Original Orientation in the Layout Adj...

Page 143: ...Size Set the default value for Font Size under Font Size displayed when Page Numbers is selected for Annotations in the Output Format screen Bates Stamp Number of Digits Set the default value for Numb...

Page 144: ...plied only when a copy is made using the document glass This setting is not reflected in the magnification 100 under Independent X Y or Calculator Note A magnification displays 100 even if Fine tune 1...

Page 145: ...tity and Original Count Maximum Number of Sets Set the maximum number of allowed sets to copy between 1 and 999 Users will not be able to specify a larger number of sets to copy than the value set her...

Page 146: ...to the Reduce Enlarge Preset buttons other than 100 and Auto Annotations Create Comments Register text to print with Comment under Annotations You can enter up to 64 single byte characters For informa...

Page 147: ...an item to set or change Port Settings Set the interface of the machine connected to a client In Port Settings you can configure the following settings Important For LPD Port9100 and HTTP SSL TLS do n...

Page 148: ...P format z TBCP Select this when the output protocol of the print driver is in the TBCP format z RAW Select this when the output protocol of the print driver is in the ASCII or binary format The data...

Page 149: ...UPnP Discovery SOAP WebDAV and Web Services on Devices WSD Note Added Port Number cannot be configured if Port Status is set to Disabled To configure Added Port Number enable port status and reboot th...

Page 150: ...or more information refer to the help of CentreWare Internet Services Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Interne...

Page 151: ...AP Port Status Select Enabled when you use an application program such as Device Setup Port Number Enter a port number for SOAP from 1 to 65535 The default value is 80 Important Do not use a number th...

Page 152: ...u can set the following items Also on Ping Connection Test you can check whether or not the machine can be properly connected to a network with the configured condition Ethernet Settings Configure the...

Page 153: ...nd an IP address 169 254 xxx xxx is assigned to the machine When communication between the machine and the DHCP server recovers the machine obtains an IP address a subnet mask and a gateway address by...

Page 154: ...rint and Store to Folder To set the IPv4 IP addresses that the machine accepts connection from use IP Filtering in CentreWare Internet Services For more information refer to the help of CentreWare Int...

Page 155: ...et Services To set the IPv6 addresses that the machine accepts connection from use IP Filtering in CentreWare Internet Services For more information refer to the help of CentreWare Internet Services o...

Page 156: ...acters Important When you use SMB enter the first 15 letters of the host name The host name must be up to 15 single byte characters to identify the machine properly Domain Name Enter the domain name w...

Page 157: ...Select Enabled when authentication is required to connect to the HTTPS proxy server HTTPS Proxy Server Login Name Enter a login name of the HTTPS proxy server Up to 31 characters are allowed HTTPS Pr...

Page 158: ...8080 Important Do not use the numbers assigned to the other ports HTTP Proxy Server Authentication Select Enabled when authentication is required to connect to the HTTP proxy server HTTP Proxy Server...

Page 159: ...er Name IP Address Enter a server name or IP address and then select Save Up to 128 characters are allowed SMTP Server Port Number Enter a port number in the range from 1 to 65535 The default value is...

Page 160: ...en 1 and 75 seconds in 1 second increments Search Time Out Set the user information search time out between 1 and 120 seconds in 1 second increments Kerberos Server Settings Configure the Kerberos Ser...

Page 161: ...xx is a hexadecimal value Primary Server Port Number Set the Primary server port number from 1 to 65535 The default value is 389 Important Do not use the numbers assigned to the other ports Secondary...

Page 162: ...for Text String Added to User Name you will only need to enter mail from the control panel because the machine adds myhost example com to the end of the string Attribute of Smart Card When a smart car...

Page 163: ...times LDAP Server Select the software used by the directory server from Microsoft Active Directory Microsoft Exchange IBM Lotus Domino 6 and Other Applications Search Entries by Common Name Set whethe...

Page 164: ...s enter userCertificate binary for an attribute name used as certificate information The information is used as an S MIME certificate when you specify an address using the directory service to encrypt...

Page 165: ...TLS Communication Select whether or not to enable HTTP SSL TLS communications HTTP SSL TLS Port Number Set the port number used for HTTP SSL TLS communication from 1 to 65535 The default value is 443...

Page 166: ...not to enable S MIME communications Receive Untrusted E mail If you select No the machine does not receive the following e mail z E mails other than e mail sent by S MIME when S MIME Communication is...

Page 167: ...ure Settings Configure signature settings of PDF DocuWorks XPS documents Note XPS stands for XML Paper Specification Device Certificate Select a certificate to use for the signature For more informati...

Page 168: ...e from 5 to 28800 minutes in 1 minute increments Note The value must be greater than the value set in IPSec SA Life Time z IPSec SA Life Time Specify IPSec SA lifetime from 300 to 172800 seconds in 1...

Page 169: ...icate Status Select the method to verify the validity of certificates Select By Retrieving CRL if the machine retrieves a CRL Certificate Revocation List from the validation authority to verify the re...

Page 170: ...default output destination Domain Filtering Set the domain filtering settings for the E mail and Internet Fax features Domain Filtering When Allow Domains is selected you can specify domains to permit...

Page 171: ...ity When you turn the machine on and the size set exceeds the total memory size the system automatically adjusts the memory size Note When a port is set to Disabled the corresponding items to the port...

Page 172: ...ooling uses memory When this setting is selected specify the memory capacity of a receiving buffer for spooling from 0 50 MB to 32 00 MB in 0 25 MB increments Note that print data exceeding the memory...

Page 173: ...paper tray In the event of using a substitute tray select the paper size from Use Larger Size Use Closest Size or Select Tray 5 Note When documents are printed using emulation such as ESC P K and HP G...

Page 174: ...job if a form specified for printing in a form data file overlay printing is not registered on the machine If you specify Print only the data is printed because the specified form is not present Resu...

Page 175: ...sheet after a print job Start Sheet End Sheet Prints a banner sheet before and after a print job Allow Print Driver to Override Select the check box to print a banner sheet according to the banner sh...

Page 176: ...ets Compatible Mode Uses the Microsoft compliant mode to process print tickets LPD Print Queue Set the LPD print sequence Note If you change the LPD Print Queue setting the Receiving Buffer LPD settin...

Page 177: ...displayed when you select the following tabs in the E mail Store to Folder Network Scanning Scan to PC Store Send Link and Store to USB screens z The E mail tab of the E mail service z The Store to F...

Page 178: ...ere become valid after the machine turned off and then on For more information on each setting item refer to 5 Scan in the User Guide Color Scanning Set the default value for Color Scanning in the Fir...

Page 179: ...High Compression and Specific Color under File Format do not appear Original Orientation Set the default value for Original Orientation in the Layout Adjustment screen Resolution Set the default value...

Page 180: ...eosWare Authentication Management or Authentication Agent is set Searchable Text Set the default value for Searchable Text in the File Format screen under the First Tab Note This feature does not appe...

Page 181: ...es to the buttons will save your time to specify the size each time A B Series Size You can select a size from A and B series sizes such as A4 and B5 Inch Size You can select a size from Inch series s...

Page 182: ...dureiscarriedout Formoreinformation referto AutoJobRelease P 111 Delete Job Deletes the data partially stored Run Job Treats the read in data as valid and starts sending the document partially stored...

Page 183: ...Store Send Link services you can select the file name format You can select DDMMYYYYHHMMSS or img MDDHHMMSS Note When you select DDMMYYYYHHMMSS the order depends on the setting of Date Format in Syst...

Page 184: ...les stored with the Store Send Link feature You can specify a value from 1 to 168 hours in 1 hour increments The default value is 3 hours Generation of URL Link Set the format of URLs generated with t...

Page 185: ...2 2 Select an item to set or change Screen Defaults You can set items displayed on the Fax Internet Fax screen Fax Screen Default Set the default screen that appears when the Fax Internet Fax screen i...

Page 186: ...Tab in the initial state Skip Blank Pages Set the default value for 2 Sided Scanning in the Fax Internet Fax and Layout Adjustment screens to 2 Sided First Page 1 Sided Note This feature is for servic...

Page 187: ...nding a fax or an Internet fax to the wrong address When Re enter Recipients is set to Enter Twice if you specify the recipient by entering the phone number or by selecting from the Address Book the s...

Page 188: ...pecify the destination type saved as a redial destination number When you deselect all the check boxes the Redial feature becomes disabled Transmission Header Text Polling Set whether or not to attach...

Page 189: ...Manual Receive or Manual Send Fax Receiving Mode Set the default value for Fax Receiving Mode in the Machine Information screen displayed by pressing the Machine Status button Select whether or not to...

Page 190: ...e data 2 sided printing may not always be possible Edge Erase Top Bottom Edges Specify the amount of edges erased from the document in the top and bottom directions Specify a value from 0 to 20 mm in...

Page 191: ...Job Treats the read in data as valid and start scanning the document partially stored Maximum Stored Pages Set the maximum number of pages stored for a fax document You can specify from 1 to 999 page...

Page 192: ...o display the next screen Entering a 3 digit folder selector number with the numeric keypad displays the specified folder selector at the top of the column 3 Select a setting item and then select Chan...

Page 193: ...t On 4 Enter the folder number three digits where you want to store the faxes with the numeric keypad 5 Select Save Reduce Enlarge Presets You can set the magnifications displayed as Preset which are...

Page 194: ...Page Specify a company logo with up to 60 single byte characters using the keyboard displayed or the numeric keypad Note If Line 1 Company Logo is not registered the company logo is used Machine Passw...

Page 195: ...wed by FQDN Example local part device domain jp z Specifying an IP address must be followed by an IP address with brackets Example local part 192 0 2 1 Profile for Broadcast Job Set the default value...

Page 196: ...Options When an e mail sent from an Internet fax compatible machine to the e mail address of the machine is received you can select the print operation Print Attachment Only Only prints the attached d...

Page 197: ...Data Size When forwarding a received e mail from Internet fax to fax set the maximum data size No Limit No limit on data size Limit Size Specify a value from 1 to 65535 KB in 1 KB increments If a data...

Page 198: ...mail transmission is aborted Important This option is not applicable to the Internet Fax service Incoming E mail Print Options When an e mail sent to the e mail address of the machine is received you...

Page 199: ...ly print transmission result e mails DSN response MDN response Off Does not print transmission result e mails On Transmission result e mails are automatically printed regardless of success or failure...

Page 200: ...user retrieves an e mail address Allow to edit From if Search Failed Set whether to protect e mail addresses from being changed under From on the E mail tab when a login user fails to retrieve an e ma...

Page 201: ...z The IP address or Internet address of the directory server primary must be set z The port numbers used for LDAP communication must be set on the directory server and the machine Address Book Defaul...

Page 202: ...red Print Jobs Set the orientation of non standard size documents to be stored in a folder Select Portrait or Landscape Even when Portrait is selected a print job whose orientation is not available fo...

Page 203: ...ls 5 Quality File Size for Retrieval Select a quality and size for files highly compressed and retrieved from folders Select from Quality Normal File Size Small Quality Higher File Size Larger and Qua...

Page 204: ...ow Sheets on the Services Home screen Save in Leave the default setting unchanged Owner Select the owner of job flow sheets from administrator and non system administrator to filter Note When the mach...

Page 205: ...PS format and OpenXPS format XDW XBD or JPEG JFIF This feature is called the Media Print feature Note This feature does not appear for some models An optional component is required For more informatio...

Page 206: ...nutes Note When you select 24 Hour Clock in Common Service Settings Machine Clock Timers Time set the deletion time from 0 to 23 hours and 00 to 59 minutes Toautomatically delete files atthetimespecif...

Page 207: ...ill be generated Specify the time limit between 10 and 900 seconds in 1 second increments Display Default of Stored Print Job List Set the default of displaying the list of stored print files Charge P...

Page 208: ...5 Tools 208 Tools 5 File Name Ascending Prints files in ascending order by file name File Name Descending Prints files in descending order by file name...

Page 209: ...SP that is located in the Internet zone server certificate verification is available to prevent phishing attempts as with a Windows web browser Configure the following settings Preparations Download a...

Page 210: ...d from a dialog box displayed by clicking the Browse button 7 Click the Import button After a short while Settings have been changed is displayed 8 Refresh the web browser to reload CentreWare Interne...

Page 211: ...Web Applications Version in Web Browser Setup P 213 For example z http www example com z http 192 0 2 1 IPv4 z http 2001 DB8 1234 IPv6 z https www example com z https 192 0 2 1 IPv4 z https 2001 DB8...

Page 212: ...her than a user ID and its password for authentication Password Enter the password for the user ID with up to 128 characters Machine Authentication Notification Set whether or not to notify the remote...

Page 213: ...gs Procedure P 92 2 Select an item to set or change Web Applications Version Select a version of the Web applications service from V2 V4 and V5 Important If V2 is selected the following settings becom...

Page 214: ...File Printing feature The File Printing feature allows you to directly print the printable files obtained from the remote Web server Functional Code Set the functional code as necessary when you use...

Page 215: ...ments or print documents sent from a computer in the machine You can also send a file stored in a folder via e mail or retrieve a file stored in a computer on a network You can create a private folder...

Page 216: ...ed z Always All Operations A passcode entry is required when a folder is selected or a file in a folder is printed or deleted z Save Write A passcode entry is required when a folder is selected z Prin...

Page 217: ...ts When the Delete Folder Button is Selected Selecting this button deletes the selected folder Any files stored in the folder are also deleted If Login Type is set to No Login Required all the job flo...

Page 218: ...while a received fax file in a folder is being printed the file is not deleted after printing even if the delete after printing setting is enabled in the folder settings Restrictions on Using Job Flow...

Page 219: ...upon each job flow creation You can enter up to 128 single byte characters For information about how to enter characters refer to Entering Text P 35 Search by Keyword Searches for job flows that fully...

Page 220: ...ect input Important You cannot use wildcards or group dial numbers Note This item is not displayed when the Server Fax feature is enabled Speed Dial Specify an address with a speed dial Enter the spee...

Page 221: ...n the User Guide Close Menu Deselect the selected item Message Enter body message of an Internet fax with the keyboard displayed Internet Fax Profile Select an Internet fax profile A profile is specif...

Page 222: ...an in the User Guide Resend Attempts Set whether or not to try sending again if a transmission fails If you select On set the number of resend attempts and interval z Resend Attempts Set the transmiss...

Page 223: ...as follows z Name Up to 18 single byte characters z Server Up to 64 single byte characters z Save in Up to 128 single byte characters z User Name Up to 97 single byte characters z Password Up to 32 s...

Page 224: ...cters Print Configure print settings When On is selected you can configure the settings for the Print feature Print Quantity Set the number of copy sets from 1 to 999 in 1 set increments Paper Supply...

Page 225: ...ow Sheet Keyword You can register job flow search keywords The registered keywords are displayed under Select Keyword and allows you to use for job flow sheet search The keywords are also available fr...

Page 226: ...lect Add Address Book Entry Note To display the Add Address Book Entry screen press the Log In Out button and enter the system administrator s user ID and then select Tools Setup Add Address Book Entr...

Page 227: ...information about how to enter characters refer to Entering Text P 35 z Name z Custom Item 2 Office z Index z Custom Item 3 Department z Surname z S MIME Certificate Factory default setting z Address...

Page 228: ...s item is suitable for information represented by a longer character string such as company name and department name For more information on the item name refer to Attribute Name of Custom Items 1 2 a...

Page 229: ...olume User Name Set the user name when a user name is required to be input by the forwarding destination server When FTP is selected for Transfer Protocol up to 97 characters are allowed When SMB is s...

Page 230: ...image quality for transmission Select from Panel image quality selected on the control panel Standard 200x100 dpi Fine 200 dpi Superfine 400 dpi and Superfine 600 dpi Cover Page Select whether or not...

Page 231: ...ses that are standardized by the ITU T For F code sub address and password you can use up to 20 digits 0 to 9 and 1 Select On 2 Enter the F code with the numeric keypad Note The F code consists of 0 f...

Page 232: ...Billing 3 Enter the time for one unit charge from 0 1 to 255 9 seconds in 0 1 second increments with the numeric keypad 4 Select Save Internet Fax Profile Set the format of the Internet fax profile A...

Page 233: ...number to register Note Select to display the previous screen or to display the next screen 3 Select Group Name and enter a group name to register and then select Save 4 Enter a speed dial number fou...

Page 234: ...5 Tools 234 Tools 5 Paper Tray Attributes Set a paper size and a paper type load in each tray Refer to Paper Tray Attributes P 120...

Page 235: ...ed users You can set a limit on the number of pages for each user of the machine You can also check the cumulative number of pages for each user registered Up to 1 000 user data can be registered The...

Page 236: ...is required upon user authentication For information on how to change your passcode later refer to Changing Passcode P 360 E mail Address Enter an e mail address with up to 128 characters The address...

Page 237: ...z The following limits can be placed on the Fax service for each user Permission to use Free Access or No Access to Fax Service z The following limits can be placed on the Scan service for each user P...

Page 238: ...of the user data Reset Total Impressions Resets the current cumulative number of pages for a selected user returning it to zero Reset Resets the current cumulative number of pages for users Once reset...

Page 239: ...limit for all users All Account Limits Resets the maximum number of pages for all users to the default 9999999 pages Total Impressions Resets all accounting data for all users including the system ad...

Page 240: ...based on the user information and account information pre registered on the machine Auditron Mode Allows you to set whether or not to enable the Auditron feature for the following services Note WSD st...

Page 241: ...nhance security as required Show As you enter the user ID the characters are echoed on the screen in the normal way Hide As you enter the user ID the character string is hidden as a row of asterisks A...

Page 242: ...on how to set Billing refer to Billing Day Time Billing Night Time Billing Midnight P 232 The registered details can be confirmed by printing the Billing Data List For information on how to print ref...

Page 243: ...e is effective for the Copy service Select whether or not to enable the Interrupt mode Select from Disabled and Enabled This feature is available for accounting billing devices other than Card Activat...

Page 244: ...nd Card Activated Subtractive Important Some of the products listed above may not be available for this feature depending on the types and settings For information on the products available for this f...

Page 245: ...system administrator ID and passcode to prevent unauthorized setting changes and ensure security System Administrator s Login ID Set the system administrator s user ID Enter the ID from 1 to 32 single...

Page 246: ...ach setting Login Type 246 Access Control 247 Create View User Accounts 248 Reset User Accounts 248 Create Authorization Groups 248 User Details Setup 249 Maximum Login Attempts by System Administrato...

Page 247: ...played after authentication When Locked Hide Icon is selected for a service the applicable service is not displayed on the Services Home screen The services are displayed after authentication For more...

Page 248: ...Files from Folder Create View User Accounts To enable the Accounting feature register user IDs and user names to authenticate registered users You can set a limit on the number of pages for each user...

Page 249: ...onent is required For more information contact our Customer Support Center When Protection Code is Detected Select whether or not to temporarily allow the machine to process a job even if the machine...

Page 250: ...user holds a card over the smart card reader When Disabled is selected the machine does not register the user When Enabled is selected the machine registers the user automatically Note When Enabled i...

Page 251: ...ekly you can set the day and time For Monthly set the date and time Note This setting applies only to a user who is authenticated by smart cards Maximum Login Attempts by System Administrator This fea...

Page 252: ...ormation on the Charge Print and Private Charge Print features refer to 11 Job Status Printing and Deleting Stored Jobs and 12 Computer Operations Print in the User Guide To use Charge Print or Privat...

Page 253: ...e a user ID or a PJL command Important When Save as Private Charge Print Job is selected all the print jobs that have user IDs are saved regardless of whether or not being successfully authenticated T...

Page 254: ...en enabled This feature is applicable to Copy Print from Folder Print Stored File and Media Print Text jobs when Enable Active Settings is selected for jobs such as Fax Client Print and Report you can...

Page 255: ...however take longer During overwriting normal operations may be slowed down Note An optional component is required to use this feature For more information contact our Customer Support Center For mor...

Page 256: ...ng Train the users to turn off the machine after an active operation completes if any z Note that the Data Security feature is used to protect deleted document data from being recovered it does not pr...

Page 257: ...ings This chapter describes how to set up CentreWare Internet Services z Installation of CentreWare Internet Services 258 z Starting CentreWare Internet Services 260 z Configuring Machine Settings Usi...

Page 258: ...Enable the Internet Services HTTP port on the machine 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Internet Services HTTP and then select Change Settings 4 Select Port Status a...

Page 259: ...nstallation of CentreWare Internet Services 259 CentreWare Internet Services Settings 6 For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 26...

Page 260: ...ost name and the domain name For example if the host name is myhost and the domain name is example com then the Internet address is myhost example com When specifying a port number add and the port nu...

Page 261: ...onment to connect to the Internet The communication fee shall be borne by you Item How to Select Overview Reference Usage Counters Select from Status tab Counters Displays the total number of pages pr...

Page 262: ...roperties tab Services Allows you to specify the file name when sending or storing the scanned document E mail Refer to E mail Internet Fax Service Settings P 198 Internet Fax Refer to E mail Internet...

Page 263: ...Displays the certificates registered on the machine Also allows you to select delete and export of the certificate Certificate Revocation Retrieval Settings Refer to Certificate Revocation Retrieval...

Page 264: ...6 CentreWare Internet Services Settings 264 CentreWare Internet Services Settings 6...

Page 265: ...pter describes the settings to use the Print feature on the machine z Print Overview 266 z Installation When Using USB Port 268 z Installation When Using TCP IP LPD Port 9100 270 z Installation When U...

Page 266: ...ine to a computer For more information on how to set up the machine using USB connection refer to Installation When Using USB Port P 268 Using the Machine as a Network Printer To set up the machine as...

Page 267: ...optional if you install the print driver for Mac OS X contained in the Media Software Product Manual Note The print driver supplied with the Adobe PostScript 3 Kit optional supports only English oper...

Page 268: ...P 147 You can configure the settings using CentreWare Internet Services For items that can be configured using CentreWare Internet Services refer to CentreWare Internet Services Setting Items P 269 1...

Page 269: ...if you install the print driver for Mac OS X contained in the Media Software Product Manual CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare In...

Page 270: ...and then configure TCP IP settings Note You can configure the settings using CentreWare Internet Services or the Media Software Product Manual For the items that can be configured using CentreWare In...

Page 271: ...r information on how to set up the LPD port or Port9100 refer to CentreWare Internet Services Setting Items P 271 Step 3 Configuration on the Computer To print from the machine you need to install a p...

Page 272: ...ual Address IP Address Link Local Address Gateway Address z Domain Name z DNS Configuration IPv4 IPv6 z DHCP DDNS z WINS Server z Port Number z TBCP Filter Note The TBCP filter can be configured when...

Page 273: ...to use Internet Printing Protocol IPP on the machine Enable the IPP port and then configure TCP IP settings Note You can configure the settings using CentreWare Internet Services or the Media Softwar...

Page 274: ...4 Step 3 Configuration on the Computer To print from the machine you need to install a print driver on your computer For information on the supported operating systems refer to Supported Operating Sys...

Page 275: ...various services via e mail on the machine Note This feature does not appear for some models For such models an optional component is required For more information contact our Customer Support Center...

Page 276: ...oming Internet Fax Print Options of CentreWare Internet Services Print E mail You can send and transfer e mails with files attached from computers File formats that can be attached to the e mails are...

Page 277: ...e For more information on the preparations to use the Internet Fax feature refer to Preparations P 308 Configuration on the Machine Item Description E mail Store Send Link Print E mail E mail Notifica...

Page 278: ...address O POP login name and password Set the POP receiving user name Also specify a password as required O S MIME settings Set the S MIME information X X X Item Description E mail Store Send Link Pri...

Page 279: ...ct Tools on the Services Home screen 2 Enable ports to use for the E mail feature 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select Send E mail and then select Change Settings 4 Sele...

Page 280: ...ect Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Set up the e mail...

Page 281: ...ering for receiving e mails as necessary For information on how to configure the domain filtering refer to Domain Filtering P 170 8 Set up the S MIME information 1 Select Connectivity Network Setup 2...

Page 282: ...8 E mail Environment Settings 282 E mail Environment Settings 8 z Receiving Protocol z Domain Filtering z S MIME Settings...

Page 283: ...an Service Overview 284 z Configuration of Store to Folder 286 z Configuration of Scan to PC 288 z Configuration of Store to USB 291 z Configuration of Network Scanning Job Template Scanning 292 z Con...

Page 284: ...tocol You can scan a document you want to retrieve as electronic data and store it on a computer connected to a network For information on the Scan to PC service refer to Configuration of Scan to PC P...

Page 285: ...ument into electronic form store it in the hard disk and send a URL that indicates the location of the document Note To use the Store Send Link feature you need to configure the authentication setting...

Page 286: ...nternet Services refer to Configuring Machine Settings Using CentreWare Internet Services P 261 1 Display the Tools screen 1 Press the Log In Out button 2 Enter the system administrator s user ID with...

Page 287: ...settings When a message displayed on the screen follow the message and reboot the machine 6 Print a configuration report to confirm that the WebDAV port is enabled and that TCP IP is set up correctly...

Page 288: ...osoft Internet Information Server 6 0 z Microsoft Windows 2000 Server or Microsoft Windows 2000 Professional FTP service of Microsoft Internet Information Server 3 0 or later z Mac OS X FTP service of...

Page 289: ...111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Enable the port Using SMB Enable the SMB port 1 Select Connectivity Network Setup 2 Select Port Settings 3 Select SMB C...

Page 290: ...uration report to confirm that the SMB Client port or FTP client is enabled and that TCP IP is set up correctly For information on how to print a configuration report refer to Print Reports P 72 Step...

Page 291: ...FAT12 FAT16 FAT32 or VFAT long name Note USB memory devices that are encrypted with software cannot be used with the machine Step 2 CentreWare Internet Services Setting Items You can enable disable th...

Page 292: ...dows Server 2012 Microsoft Windows Server 2012 R2 Microsoft Windows Vista Microsoft Windows 7 Microsoft Windows 8 Microsoft Windows 8 1 Step 2 Enabling Ports and Setting up TCP IP To use Network Scann...

Page 293: ...ired depending on the settings When a message displayed on the screen follow the message and reboot the machine 6 Print a configuration report to confirm that the ports are enabled and that TCP IP is...

Page 294: ...Settings 294 Scanner Environment Settings 9 Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee s...

Page 295: ...System To use the Scan to My Folder service a remote authentication system is required For more information about a remote authentication system refer to Authentication System P 160 Destination Comput...

Page 296: ...set If DHCP or BOOTP is available in your environment configure the method for obtaining the address If an IP address cannot be obtained automatically or manual configuration is preferred confirm the...

Page 297: ...select Save 7 Select Close Note If an authentication setting is not configured on a remote authentication server selected configure settings under Remote Authentication Directory Service For LDAP Serv...

Page 298: ...identical with the screen displayed by selecting Properties Connectivity Protocols LDAP LDAP User Mappings Transferring files to a directory specified by CentreWare Internet Services without using LD...

Page 299: ...ation computer by the authentication information registered with the machine on CentreWare Internet Services 1 Select the System check box for Login Credentials to Access the Destination 2 Configure t...

Page 300: ...sscode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home scre...

Page 301: ...protocol for the SNMP port using CentreWare Internet Services 1 Start CentreWare Internet Services For information on how to start CentreWare Internet Services refer to Starting CentreWare Internet S...

Page 302: ...302 Step 4 CentreWare Internet Services Setting Items 302 Step 1 Configuring E mail Configure the e mail settings on the machine For information on how to configure e mail settings refer to E mail Env...

Page 303: ...t the upper right corner of the CentreWare Internet Services screen to see help Important To display the online help for CentreWare Internet Services users need to have the environment to connect to t...

Page 304: ...he WSD scan port The following describes the configuration procedures on the machine Note You can configure the settings using CentreWare Internet Services For information on how to use CentreWare Int...

Page 305: ...select Control Panel Hardware and Sound Scanners and Cameras on Windows 7 select Control Panel Devices and Printers on Windows 8 and Windows 8 1 select Control Panel Hardware and Sound Device and Prin...

Page 306: ...9 Scanner Environment Settings 306 Scanner Environment Settings 9...

Page 307: ...bes the settings to use services via the Internet Fax on the machine Note This feature does not appear for some models For more information contact our Customer Support Center z Internet Fax Overview...

Page 308: ...m Description Internet Fax Internet Fax Direct 1 via SMTP via POP3 via SMTP TCP IP address TCP IP address of the machine TCP IP protocol is used for e mail transmissions O O O Subnet mask The subnet m...

Page 309: ...ect P2P Note To transmit e mails encrypted by S MIME or with digital signatures attached a certificate must be ready in advance For more information on a certificate refer to Configuration of E mail E...

Page 310: ...e screen and select Enter When a passcode is required select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Sel...

Page 311: ...ect Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 2 Set up the e mail...

Page 312: ...domain filtering for sending and receiving e mails as necessary For information on how to configure the domain filtering refer to Domain Filtering P 170 7 Set up the S MIME information 1 Select Conne...

Page 313: ...he Server Fax service on the machine Note This feature does not appear for some models For such models an optional component is required For more information contact our Customer Support Center z Serv...

Page 314: ...ature is enabled the Fax feature is detected as not installed even if your machine supports the Fax feature During that time therefore fax transmission and reception are disabled and printed reports s...

Page 315: ...r to Configuring Machine Settings Using CentreWare Internet Services P 261 Note You can switch to the Server Fax feature also on the machine s control panel 1 Start a web browser 2 Enter the machine s...

Page 316: ...frame click General 7 On the General screen click Edit 8 Set Optional Information such as Job Log and Confirmation Sheet 9 Click Apply to enable the settings 10 On the tree in the left frame click Fa...

Page 317: ...gs For more information on the SMTP server settings refer to Step 2 Configuring E mail Environment P 280 The following settings are additionally required for the SMTP server z Domain Name z E mail Add...

Page 318: ...11 Using the Server Fax Service 318 Using the Server Fax Service 11...

Page 319: ...e and the Digital Signature feature on the machine z Encryption and Digital Signature Overview 320 z Configuration of HTTP Communications Encryption 322 z Configuration of Encryption using IPSec 324 z...

Page 320: ...Available when IKE Authentication Method is set to Authenticate by Digital Signature 2 XPS stands for XML Paper Specification Encryption Features for Communication The data sent between the machine a...

Page 321: ...to IPSec Settings P 167 To verify the certificate of the remote device you must register a root certificate created by a CA of the remote device on the machine Note To use certificates that have alre...

Page 322: ...t Configure certificates for an SSL server as needed The following describes the procedures to set up a certificate by CentreWare Internet Services Setting up a Certificate using CentreWare Internet S...

Page 323: ...LS Communication 4 Set up HTTP SSL TLS Communication Port Number Note Do not use the numbers of any other ports 5 Click Apply 6 When the right frame of the web browser changes to the machine reboot di...

Page 324: ...ing certificates by CentreWare Internet Services Enable HTTPS and then import a certificate issued by another CA to the machine Note If a certificate to be imported as an IPSec certificate contains V3...

Page 325: ...t 3 Select Local Device for Category and IPSec for Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details...

Page 326: ...ings 12 Step3 Configuration on the Computer The following describes the configuration procedures on the computer Configure the following settings on the computer z Create an IP security policy z Assig...

Page 327: ...on the machine No certificate is registered on the machine by factory default Configure the following settings to set up a certificate on the machine z Configuring certificates by CentreWare Internet...

Page 328: ...r Certificate Purpose and then click the Display the list button 4 Select the check box next to the certificate to set 5 Click the Certificate Details button 6 Click the Use this certificate button 7...

Page 329: ...n is a computer The personal certificate of a computer must be registered on the machine And the device certificate of the machine must be registered on a computer To register the computer s personal...

Page 330: ...Outgoing E mail under Tools System Settings Connectivity Network Setup Security Settings S MIME Settings in advance z Export the certificate of the machine to a computer using CentreWare Internet Serv...

Page 331: ...he machine Configuration on the Computer z Sending a DocuWorks security certificate file from the machine to a computer You must register a personal certificate as the destination on the machine and t...

Page 332: ...e certificate 1 Click Security 2 Click Certificate Management 3 Select Local Device for Category and Scan File for Certificate Purpose and then click the Display the list button 4 Select the check box...

Page 333: ...al certificate as the destination on the machine and then register the certificate on the Address Book When you register a personal certificate on the machine include the root certificate in the perso...

Page 334: ...12 Encryption and Digital Signature Settings 334 Encryption and Digital Signature Settings 12...

Page 335: ...his chapter describes the settings to restrict the availability of services and to manage account usage on the machine z Overview of Authentication and Accounting Feature 336 z Services Controlled by...

Page 336: ...tricted services enter the user ID and passcode on the screen A user ID of a login user can be associated with some sub users in accordance with the intended use Note An optional component is required...

Page 337: ...or details on the Restrict Recipient Selection Method setting refer to Restrict Recipient Selection Method P 137 Restrict User to Edit Address Book Allows you to set whether or not to permit the group...

Page 338: ...he machine In this case depending on the remote authentication system the domain name needs to be set Set the domain name from the printer driver For information on printer driver settings refer to th...

Page 339: ...ng Type available on the machine Important When Login to Remote Accounts is set for Login Type and Authentication Agent is set for Authentication System ApeosWare Authentication Management sold separa...

Page 340: ...ervices users need to have the environment to connect to the Internet The communication fee shall be borne by you When setting the user information or account information for another machine we recomm...

Page 341: ...Managed Items Normal Print Printing via the Print Server Login User Pages sheets Machine s print driver Login user Other than machine s print driver Unregistered user Secure Print Print Files Login Us...

Page 342: ...e received not those printed Receive Fax Print Fax Automatic Reception Print 1 Receptions pages charging units printed pages number of sheets Manual Reception Print Call in Call out Store Fax Local Fo...

Page 343: ...in which the billing data is not registered z When a phone conversation took place including the one before a transmission z Billing for Fax Jobs Fax jobs are not billed for the following communicatio...

Page 344: ...er refer to ServiceAccess P 236 and for informationonthe restrictions that can be set for the machine as a whole refer to Service Access P 247 Combination of Authentication and Account Administration...

Page 345: ...ting is available with ApeosWare Device Management sold separately or ApeosWare Portal Service sold separately Important Note the following conditions when you use ApeosWare Log Management sold separa...

Page 346: ...user For more information refer to the help of CentreWare Internet Services Important To display the online help for CentreWare Internet Services users need to have the environment to connect to the...

Page 347: ...screen can only be used for the folder on which the job flow sheet is created The job flow sheet cannot be used for any other folders The job flow sheets created on the network cannot be edited or co...

Page 348: ...ntication feature is used and is not used are different in use Important When you switch the Login to Local Accounts feature from enable to disable or vice versa all the job flow sheets used till then...

Page 349: ...the creator of a folder and the user who can manage the folder Only the system administrator can operate Note Registering and outputting files using Network Scanner Utility 3 is not supported as the...

Page 350: ...ess control and then create a user Login to Remote Accounts Specify the Login Type access control and remote authentication server Change the default authorization group settings and add an authorizat...

Page 351: ...isplayed 21 Select Close Note Rebooting the machine may be required depending on the settings When a message displayed on the screen follow the message and reboot the machine The machine enters the Lo...

Page 352: ...and SMB Server Settings P 164 18 Select Close repeatedly until the Tools screen is displayed 19 Select Close Note Rebooting the machine may be required depending on the settings When a message display...

Page 353: ...roups 7 Select the group displayed as DefaultGroup Default and then select Create Delete 8 Set each item For more information on the change of the authorization group refer to Create Authorization Gro...

Page 354: ...Features 354 Authentication and Accounting Features 13 For more information on the authorization group settings refer to Create Authorization Groups P 248 10 Select Close repeatedly until the Tools sc...

Page 355: ...ported by the machine Each IC Card Reader supports following smart card types When using IC Card Reader z MIFARE Type A Fuji Xerox IC Card Type A Other MIFARE compatible smart cards z eLWISE ELWISE Ty...

Page 356: ...art Card Information The system administrator can register smart cards using CentreWare Internet Services Note The smart card information can be set from CentreWare Internet Services For more informat...

Page 357: ...select Next and enter the system administrator s passcode and select Enter Note The default user ID is 11111 The default passcode is x admin 3 Select Tools on the Services Home screen 4 Select Accoun...

Page 358: ...gs for each service and then select Save For more information on the service access refer to Service Access P 236 10 If necessary select a user role and an authorization group for the user under User...

Page 359: ...e For more information contact our Customer Support Center Log In Log Out from the Operator Panel User Authentication 1 Press the Log In Out button or the login information field on the touch screen 2...

Page 360: ...tup on the Services Home screen 2 Select User Details Setup 3 Select Change Passcode 4 Enter the current passcode and then select Next 5 Select New Passcode and enter a new passcode and then select Sa...

Page 361: ...Troubleshooting 362 z Machine Trouble 363 z Image Quality Trouble 367 z Trouble during Copying 372 z Trouble during Printing 375 z Trouble during Faxing 377 z Trouble during Scanning 381 z Network re...

Page 362: ...ostic Request Repair Request P 124 and Check EP Connection P 125 For more information on the EP system refer to EP System P 598 The machine does not work properly Yes Action Refer to Machine Trouble P...

Page 363: ...jammed refer to Paper Jams P 486 and a document is jammed refer to Document Jams P 496 Is the front cover open Solve the problem by following the message displayed Is a message displayed on the touch...

Page 364: ...print Is the interface cable connected Check the interface cable connection Refer to Interface Cables P 19 Is the computer s environment correctly set Check the computer environment such as print driv...

Page 365: ...lace with paper that meets machine specifications Refer to Paper Types P 38 or Loading Paper P 43 Is paper exceeding the maximum fill line in the tray Load paper in the paper tray so that it does not...

Page 366: ...ove sticky tags paper clips or adhesive tape from the document before copying Are the document guides set in the correct positions Adjust the document guide positions Refer to 3 Copy Copying Procedure...

Page 367: ...feeder dirty Clean the constant velocity transport glass Refer to Cleaning the Scanner P 62 The copy is too dark Is the copy density set to Darken Adjust the copy density Refer to 3 Copy Image Quality...

Page 368: ...large Vertical stripes may be printed on the copies depending on the ratio Adjust the ratio to eliminate the stripes Refer to 3 Copy Copy Reduce Enlarge Making Enlarged Reduced Copies in the User Guid...

Page 369: ...appears at equal intervals Paper feed direction The paper path is dirty Print a few pages to remove the dirt The drum cartridge has deteriorated or is damaged Replace the drum cartridge with a new one...

Page 370: ...ave malfunctioned Contact our Customer Support Center Nothing is printed Two or more sheets of paper are being fed simultaneously double feed Fan the paper well and load it again If the problem persis...

Page 371: ...aper has been added to the paper loaded The paper is damp Text is blurred The paper is unsuitable Replace the paper with new one Refer to Loading Paper P 43 Paper has been added to the paper loaded Th...

Page 372: ...e The document type is unsuitable The document feeder does not feed irregular sized documents business cards transparencies or thin documents In addition the document feeder does not feed documents wi...

Page 373: ...de The document density is too light Adjust the copy density Refer to 3 Copy in the User Guide The setting for Original Type is inappropriate for the document Copy black text If the printout is too li...

Page 374: ...document Refer to 3 Copy Copying Procedure in the User Guide The paper tray is not inserted correctly Firmly push in the tray until it stops to set it properly Refer to Loading Paper P 43 The paper g...

Page 375: ...nvironment Settings P 265 The network between the computer and machine is abnormal Check with your network administrator The port is not enabled Enable the port Refer to Port Settings P 147 The hard d...

Page 376: ...le area of the machine or reduce the image size on the printout The printed font differs from the font specified on the computer Font replacement is set on the print driver Check the font replacement...

Page 377: ...is not available Specify the same dialing method as the one Tone 10pps subscribed for the machine An error occurred with the phone line Use a telephone near the machine to check whether you can make a...

Page 378: ...directly from the computer When the Authentication Accounting feature is used and you send a fax directly from the computer you must set the user ID and passcode registered on the machine to the fax...

Page 379: ...A machine password has been set When a machine password has been set the machine accepts only data or polling fax sent with the correct machine password in F code The machine is in manual receive mod...

Page 380: ...t is printed and cannot be stored in the folder An unregistered folder is specified on the Folder Selector feature When using the Folder Selector feature specify a registered folder If an unregistered...

Page 381: ...cards transparencies or thin documents In addition the document feeder does not feed documents with sticky tags paper clips or adhesive tape Refer to 5 Scan Scanning Procedure in the User Guide The do...

Page 382: ...retrieved Set the passcode to Off and then set the passcode again Refer to Create Folder P 215 Unable to import data from the scanner because of a TWAIN transmission error The scan driver is not insta...

Page 383: ...is not correctly entered Correctly enter the password The time set on the machine does not agree with that of Windows when SMB transmission is performed to Windows Server 2003 Windows Server 2008 Wind...

Page 384: ...aximum e mail size or lower the resolution Refer to Maximum Total Data Size P 199 or 5 Scan Layout Adjustment in the User Guide Symptom Cause Remedy The image is dirty The document glass or the docume...

Page 385: ...ite or Grayscale Set Color Scanning to Color Refer to 5 Scan E mail in the User Guide The image is coarse The resolution is too low Set the resolution higher Refer to 5 Scan Layout Adjustment in the U...

Page 386: ...hine s IP address Set a correct IP address on the machine The volume of the print data sent in an instruction from a computer exceeded the maximum receivable volume when the LPD spool is set to memory...

Page 387: ...company s print driver is used Cause Check point Remedy The LPD port is not activated Confirm whether the LPD port is activated When printing with a printer detected by using Bonjour Select the Enabl...

Page 388: ...t function is set any setting configure with CentreWare Internet Services is not applied until setting the time set for automatic reset Wait until then The machine is in the Sleep mode Press the Power...

Page 389: ...hentication is supported by the machine The machine does not support NTLM digest For security purposes change to the Authentication feature using SSL The remote linkage services used does not support...

Page 390: ...age appears on the control panel Display the Job Status screen or print the Job History Report to confirm the result Cannot access the proxy server firewall or Web server as a result of access control...

Page 391: ...n Windows Vista to access the address fe80 203 baff fe48 9010 you must append the Ethernet adapter local area connection number for example 8 for Windows Vista to the address as follows fe80 203 baff...

Page 392: ...can data cannot be transferred with SMB if a destination server is specified using the computer name Use the IPv6 format to specify the server The machine does not operate correctly if the Internet Fa...

Page 393: ...annot correctly specify the destination URL using the IPv6 address Example http ipv6 2001 db8 1 In an IPv6 environment use a DNS server and specify a remote service s destination URL using the FQDN IP...

Page 394: ...dia Print Text is not displayed on the Services Home screen The optional software USB Memory Kit optional is not recognized by the machine Properly set the software option or disconnect the USB cable...

Page 395: ...resolve an error despite following the instructions described in the table contact our Customer Support Center The contact number is printed on the label or card attached to the machine Error Code Ca...

Page 396: ...e selected options 003 761 Cause The paper size of the tray selected for auto tray differs from the paper size of the tray selected for Auto Paper selection Remedy Change the paper size for the tray o...

Page 397: ...achine power If the error still is not resolved contact our Customer Support Center 016 233 Cause An error occurred in the software Remedy Switch off the machine power make sure that the touch screen...

Page 398: ...016 325 016 326 016 327 016 330 016 331 016 332 016 335 016 336 016 337 016 338 016 339 016 340 016 341 016 342 Cause An error occurred Remedy Switch off the machine power make sure that the touch sc...

Page 399: ...Remedy Set the authentication method of the machine to the same method as set for the authentication server in the setting of Ethernet1 016 402 Cause The authentication connection of Ethernet1 timed...

Page 400: ...tting of the authentication device physically connected to the machine via a network and check whether it is connected to the machine correctly 016 430 Cause The root certificate of Ethernet 2 did not...

Page 401: ...re that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 016 503 Cause Unable to resolve the SMTP server name w...

Page 402: ...ver PCL etc If an error occurred while direct printing an XPS document such as ContentsBridge Utility E mail and Media Print Text print using the print driver PCL etc from XPS Document Viewer Note XPS...

Page 403: ...o a valid one You can clear this error by selecting Disabled for LDAP SSL TLS Communication under SSL TLS Settings on the machine however note that selecting this option does not ensure the validity o...

Page 404: ...not be written to the hard disk Remedy Confirm the amount of available space and delete files that are no longer required Alternatively replace the hard disk 016 539 Cause Kerberos server authenticat...

Page 405: ...or ApeosWare Authentication Agent For more information on the process refer to the manual for ApeosWare Authentication Management or ApeosWare Authentication Agent 016 557 Cause Authentication Agent...

Page 406: ...or network communications by checking the following conditions z The IP address of the server is set correctly z The network cables are plugged in securely 016 577 Cause Unable to connect to the FTP s...

Page 407: ...be deleted on the FTP server after connection Remedy Confirm the access privilege for the FTP server 016 586 Cause The machine failed to delete the lock directory while transferring data using FTP of...

Page 408: ...s not resolved contact our Customer Support Center 016 598 016 599 Cause The size of an e mail page exceeds the maximum message size because of page splitting Remedy Take one of the following measures...

Page 409: ...is insufficient because the number of Secure Print users exceeded the maximum limit Remedy Delete unnecessary files from the machine and delete unnecessary Secure Print users For more information on...

Page 410: ...rm in a report do not execute 200 or more jobs before printing the report 016 718 Cause Unable to process the PCL print data because of insufficient memory Remedy Reduce the resolution or cancel 2 sid...

Page 411: ...address the string after by the DNS server when e mail is sent Remedy For 1 confirm the e mail address For 2 confirm the DNS server address 016 735 Cause Attempted to print Job Template List while up...

Page 412: ...ticket data had a grammar or print instruction unsupported by the machine Remedy Check whether you are correctly using the application such as ContentsBridge and whether the print instruction was corr...

Page 413: ...to Standard and execute the operation again If the error still is not resolved set Print Page Mode to On 016 762 Cause The specified printer language is not installed on the machine Remedy For Parall...

Page 414: ...Cause A hard disk error occurred during image processing Remedy The hard disk may be defective To replace the hard disk contact our Customer Support Center 016 778 Cause The conversion processing of...

Page 415: ...e refer to 5 Scan E mail Options Filing Options Quality File Size Specifying an Image Compression Ratio When Scanning in the User Guide For more information on Maximum Split Count refer to Maximum Spl...

Page 416: ...r by setting SMTP SSL TLS Communication in SSL TLS Settings to Disabled however the validity of the server cannot be warranted 017 717 Cause SMTP server SSL server authentication error The server cert...

Page 417: ...ror still is not resolved contact our Customer Support Center 017 733 Cause When the machine is used as a print job storage device an internal error in the software is occurred while the job sending t...

Page 418: ...switch on the machine power If the same message is displayed again contact our Customer Support Center 017 747 Cause Connection to ApeosWare Authentication Agent to the database timed out because of...

Page 419: ...ct server address is written 017 765 Cause An error occurred in connecting to the POP3 server Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center...

Page 420: ...rocessing Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 017 787 Cause An error occurred while processing data for printing of Google Cloud P...

Page 421: ...manually in Ethernet2 is incorrect Remedy Change the Manually Configured IPv6 Address on the machine or the IP address of IPv6 on the network device to remove the duplication of addresses 018 416 Cau...

Page 422: ...that users create a dedicated account for data transfer You can create and set the account on the dialog box that appears by choosing Apple menu System Preferences and then clicking Accounts icon 1 F...

Page 423: ...sure that File Sharing check box is selected 3 Select the folder being shared from folders listed in the Shared Folders filed 4 Choose Read Write as privilege option for the user listed in the Users...

Page 424: ...document is accessible by PC z The server settings 018 564 Cause DNS resolution for the specified hostname failed Remedy Check the followings z The destination HTTP server for the scanned document is...

Page 425: ...certificate is registered on the machine z The device certificate is correctly registered on the HTTP server 018 571 Cause An internal error occurred Remedy Perform the same operation again If the pr...

Page 426: ...o the file z The login user does not have Write rights to the file z The login user does not have Delete rights of the directory or file z Made a delete request to the directories or files but all of...

Page 427: ...me duplication confirm that the file format is not multi page 018 589 Cause Failed to access the NEXTNAME DAT file Remedy When Rename New File is set as the process to be executed in case of a file na...

Page 428: ...ion again If the error still is not resolved consult your network administrator 018 704 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC22...

Page 429: ...turned RFC2251 Result Message No 12 unavailable extension for Address Book query Remedy Have your network administrator confirm the operational status of the server 018 713 Cause An LDAP server protoc...

Page 430: ...er status 018 721 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server returned RFC2251 Result Message No 21 invalid syntax for Address Book query Remedy T...

Page 431: ...ddress Book query Remedy The specified e mail address does not exist Confirm the e mail address you entered or the e mail address registered on the LDAP server 018 733 Cause An LDAP server protocol er...

Page 432: ...loud Print because of a proxy connection error Remedy Check that the proxy server settings are adequate 018 746 Cause The machine cannot connect to Google Cloud Print because DNS failed to resolve the...

Page 433: ...server returned RFC2251 Result Message No 53 unwilling to perform for Address Book query Remedy The LDAP server has a service problem Retry after waiting for a while If the error still is not resolved...

Page 434: ...uted File System window and then confirm the target information displayed on the right side frame of the window 3 Specify the SMB server shared name and save location based on the information you conf...

Page 435: ...lt Message No 69 no object class modifications for Address Book query Remedy The LDAP server has an update problem Have your network administrator confirm the LDAP server status 018 770 Cause An LDAP...

Page 436: ...eturned RFC2251 Result Message No 85 timeout for Address Book query Remedy Change the search conditions start position to narrow the search range and execute the operation again If the error still is...

Page 437: ...r Address Book query Remedy Have your network administrator confirm the LDAP server status 018 797 Cause An LDAP server protocol error occurred as a result of the Address Book operation The server ret...

Page 438: ...setting If the error still is not resolved after checking the above settings there may be a network failure or the proxy server settings may be changed or failed Consult your system administrator If...

Page 439: ...e error still is not resolved after checking the above settings there may be a network failure or the proxy server settings may be changed or failed Consult your system administrator If the network wo...

Page 440: ...system administrator If the network works normally but the error still is not resolved contact our Customer Support Center 021 414 Cause An error occurred while connecting to the EP system via the Int...

Page 441: ...tion of the HTTP proxy server in which the proxy setting file is registered If the error still is not resolved after checking the above settings there may be a network failure Consult your system admi...

Page 442: ...e working condition of the DHCP or DNS server in which the proxy setting file is registered If the error still is not resolved after checking the above settings there may be a network failure Consult...

Page 443: ...the machine power If the same message is displayed again contact our Customer Support Center 021 435 Cause 3G communication by 3Gnet BOX was failed to start because an error requiring the initializati...

Page 444: ...f the error still is not resolved contact our Customer Support Center 021 503 Cause An error occurred while connecting to the EP system via the Internet There is a problem with the address of the EP p...

Page 445: ...resolved contact our Customer Support Center 021 509 Cause An error occurred while communicating with the EP server Remedy Switch off the machine power make sure that the touch screen is blank and the...

Page 446: ...version is already installed Remedy Contact our Customer Support Center 021 530 021 531 Cause An error occurred while connecting to EP system via the Internet Remedy Wait for a while and then execute...

Page 447: ...the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 021 569 Cause USB connection...

Page 448: ...the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 021 579 Cause An error occurred in the machine through the 3G...

Page 449: ...Contact our Customer Support Center 024 340 024 341 024 342 024 343 024 345 024 346 024 347 024 348 024 349 024 350 024 351 024 352 024 353 024 354 024 355 024 356 024 357 024 358 024 359 024 360 024...

Page 450: ...setting 024 746 Cause The specified paper type is not compatible with the specified paper size paper tray output tray or 2 sided printing Remedy Confirm the print data 024 747 Cause Incompatible prin...

Page 451: ...not resolved increase memory If the problem persists even after adding memory to the maximum capacity print using the print driver PCL etc from DocuWorks Viewer 026 706 Cause Attempted to print a Docu...

Page 452: ...amount of available space 026 721 Cause An error occurred while operating the Store to USB service Remedy Check the following conditions z The USB memory device is inserted into the USB memory slot z...

Page 453: ...Cause An internal error occurred while sending the scanned document to the HTTP server Remedy Execute the operation again If the error still is not resolved contact our Customer Support Center 026 73...

Page 454: ...rd used in the POP3 server are correct on CentreWare Internet Services 027 503 Cause A POP server error occurred Remedy Execute the operation again If the error still is not resolved contact our Custo...

Page 455: ...n server name set in the machine is registered on the DNS server 027 518 Cause The machine failed to transfer data using SMB of the Scan to PC service because the specified password was incorrect When...

Page 456: ...Check whether the specified name is being used for another file or folder on the SMB server 027 524 Cause The machine failed to transfer data using SMB of the Scan to PC service because a folder could...

Page 457: ...peration again If the error still is not resolved contact our Customer Support Center 027 543 Cause The SMB server NetBIOS name is invalid Remedy Check whether the server name of the SMB server is cor...

Page 458: ...For example confirm the following conditions z Network cable connection z TCP IP settings z Connection via Port 137 UDP Port 138 UDP and Port 139 TCP 027 565 Cause SMB protocol error Remedy Execute t...

Page 459: ...e for the recipient on the machine 027 703 Cause The specified recipient s certificate has expired Remedy Register a valid certificate for the recipient on the machine 027 704 Cause The CA certificate...

Page 460: ...for e mail transmissions from the DNS server Remedy Check whether the DNS server is set correctly 027 720 Cause Unable to find the server of an application interface destination Remedy Confirm the DN...

Page 461: ...on the Network Scanning server disable the server certificate validation feature of the machine 027 735 Cause The data transfer using SSL is specified but the SSL setting of the machine is disabled R...

Page 462: ...ettings of the job flow 027 752 Cause A mandatory entry field is blank in the job flow Remedy Take one of the following measures z Do not link folders to job flows that have mandatory entry fields z S...

Page 463: ...ntil starting the print processing exceeded the time limit specified on the machine Remedy When multiple documents are to be printed reduce the number of documents and then execute the operation again...

Page 464: ...your network administrator whether the SMTP server supports the EHLO command 027 777 Cause The destination SMTP server does not support SMTP AUTH Remedy Set E mail Send Authentication to Off under To...

Page 465: ...Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 033 329 Ca...

Page 466: ...ns z Whether a polling document exists at the other machine z Whether a document is jammed at the other machine z Whether the passwords match 033 512 Cause The other party cannot execute Relay Broadca...

Page 467: ...operation again 033 530 Cause Received a procedure disabled signal Remedy Confirm the procedure for DTMF in the User Guide and then execute the operation again 033 531 Cause Received a command rejecti...

Page 468: ...operation again 033 552 Cause The total quantity of error lines detected with G3 exceeded the set value Remedy Confirm the model of the other machine and execute the operation again If receiving ask t...

Page 469: ...pient s fax number and execute the operation again 033 568 Cause An error occurred during fax transmission Remedy Execute the operation again If receiving ask the sender to send again If the error sti...

Page 470: ...f and then on Remedy Retry sending 033 721 Cause An error occurred during fax transmission Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine p...

Page 471: ...tomer Support Center 033 742 Cause An error occurred during fax transmission This error may occur if the remaining capacity of the machine s memory is 10 or less and Manual Send is used Remedy If this...

Page 472: ...een is blank and then switch on the machine power If the error still is not resolved contact our Customer Support Center 060 310 Cause An error occurred in the machine Remedy Switch off the machine po...

Page 473: ...that the touch screen is blank and then switch on the machine power If the same message is displayed again pull out the drum cartridge black and the toner cartridge black and then insert them again I...

Page 474: ...eletes the print data that caused the error If the error was caused by another reason switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the...

Page 475: ...blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 116 386 Cause The fax cable is not connected correctly Remedy Connect the cable se...

Page 476: ...erted correctly 116 705 116 706 116 707 116 708 116 709 Cause An error occurred when reading data on the media Remedy Use a computer to confirm the content recorded on the media 116 710 Cause The corr...

Page 477: ...2048 116 742 Cause The logo data cannot be registered because the number of the logo data registration exceeds the maximum number allowed Remedy Delete unnecessary logo data 116 743 Cause The logo dat...

Page 478: ...117 322 117 323 117 324 117 327 117 329 117 331 117 332 117 333 117 334 Cause An error occurred in the machine Remedy Switch off the machine power make sure that the touch screen is blank and then swi...

Page 479: ...t Login Type to any option other than Login to Remote Accounts under Tools Authentication Security Settings Authentication 121 313 Cause An error occurred between the machine and the device connected...

Page 480: ...device connected Remedy Switch off the machine power make sure that the touch screen is blank and then switch on the machine power If the same message is displayed again contact our Customer Support C...

Page 481: ...123 374 123 377 123 379 123 380 123 381 123 382 123 383 123 384 123 389 123 390 123 392 123 393 123 395 123 396 123 397 123 398 123 399 Cause An error occurred in the machine Remedy Switch off the ma...

Page 482: ...339 124 340 124 341 124 342 124 343 124 344 124 345 124 346 124 347 124 348 124 349 124 350 124 351 124 352 124 353 124 354 124 355 124 360 124 361 124 362 124 363 124 372 124 373 124 374 Cause An er...

Page 483: ...the latest versions 127 220 127 221 Cause A communication error occurred between the machine and the Print Server Remedy Disconnect the print server cable and then securely insert the cable into the...

Page 484: ...achine power If the error still is not resolved contact our Customer Support Center 133 701 Cause Unavailable characters are included in Name Company Logo Fax Comment or Local Name and the characters...

Page 485: ...in power and power off make sure that the touch screen is blank and then contact our Customer Support Center Completed with an error xxx yyy Cause An error occurred and the operation terminated abnorm...

Page 486: ...odule 493 Paper Jams in Regi Roll 493 Important When a paper jam occurred if you pull out a paper tray without checking the paper jam location the jammed paper may be torn and the pieces may remain in...

Page 487: ...ve the remaining paper on the tray 2 Grasp both sides of the Tray 5 bypass and then pull the tray from the machine 3 Pull out the Tray 1 halfway from the machine until it stops 4 Hold the Tray 1 with...

Page 488: ...machine 7 Insert the Tray 5 bypass into the machine push until it stops and close it Paper Jams in Trays 2 to 4 Optional The following describes how to clear paper jams occurring in the Trays 2 to 4...

Page 489: ...Paper Jams 489 Problem Solving 14 3 Open the rear cover 4 Remove the jammed paper 5 Open the rear cover of the Tray 2 6 Remove the jammed paper 7 Close the rear cover of the Tray 2...

Page 490: ...portant Ensure nothing touches or scratches the surface black colored film of the belt unit Scratches dirt or oil from your hands on the film of the belt unit may reduce print quality Protect the drum...

Page 491: ...move it from the machine 5 Open the rear cover 6 Lift the levers on both sides of the fusing unit Important The fusing unit is hot Do not touch it doing so may cause burns 7 Remove the jammed paper If...

Page 492: ...rs on both sides of the fusing unit 9 Close the rear cover 10 Insert the Tray 1 into the machine and push until it stops Important Do not use excessive force on the tray Doing so could damage the tray...

Page 493: ...r more than 3 minutes print quality may deteriorate 1 Open the rear cover 2 Remove the jammed paper 3 Close the rear cover Paper Jams in Regi Roll The following describes how to clear paper jams occur...

Page 494: ...of the Tray 5 bypass and then pull the tray from the machine 3 Pull out the Tray 1 halfway from the machine until it stops 4 Hold the Tray 1 with both hands and remove it from the machine 5 Open the...

Page 495: ...rt the Tray 1 into the machine and push until it stops Important Do not use excessive force on the tray Doing so could damage the tray or the inside of the machine 9 Insert the Tray 5 bypass into the...

Page 496: ...e document 3 Close the left cover of the document feeder until it clicks into place and confirm that there is no space between the near or far side of the cover and the document feeder 4 If you cannot...

Page 497: ...intable Area 505 z Internal Fonts 506 z Optional Components 508 z ESC P K Emulation 509 z PDF Direct Print 523 z DocuWorks Direct Print 525 z PCL Emulation 527 z HP GL 2 Emulation 534 z Google Cloud P...

Page 498: ...4 mm or less bottom edge 4 mm or less left and right edges 4 mm or less Output Paper Weight 60 216 gsm For Trays 1 to 4 and 5 Important Use paper recommended by Fuji Xerox Copying may not be performe...

Page 499: ...less Low Power mode 19 or less Ready 82 W or less Dimensions Width 560 x Depth 541 x Height 577 mm Machine Weight 26 kg Important The weight is without the power cord a toner cartridge or any paper S...

Page 500: ...bit Microsoft Windows Server 2003 64 bit Microsoft Windows Vista 64 bit Microsoft Windows Server 2008 64 bit Microsoft Windows Server 2008 R2 64 bit Microsoft Windows 7 64 bit Microsoft Windows 8 64...

Page 501: ...ocuWorks XPS Gray scale TIFF JPEG PDF DocuWorks XPS Full color TIFF JPEG PDF DocuWorks XPS high compressed DocuWorks high compressed PDF high compressed XPS Supported only when documents are received...

Page 502: ...ut the latest supported OS refer to our official website File Format Monochrome binary TIFF Compression type MH MMR DocuWorks Compression type MH MMR PDF Compression type MH MMR JBIG2 XPS Compression...

Page 503: ...4 kbps No of Fax Lines Telephone subscriber line PBX Fax communication PSTN maximum 1 ports Sending Document Size Maximum A4 Fax Resolution Same as the Scanning Resolution for Fax Function Transmissio...

Page 504: ...mum A4 Legal Minimum A5 Paper Weight 60 163 gsm Type Duplex Automatic Document Feeder Document Size Document Weight Maximum A4 Legal Minimum A5 50 125 gsm 2 sided 60 125 gsm For non standard size pape...

Page 505: ...ntable area setting for printing you can expand the width and length of the printable area to 210 9 x 351 6 mm Extended Printable Area Note To extend the printable area change the PCL print driver set...

Page 506: ...onts for PCL5 and HP GL 2 z European Stroke fonts Outline fonts Euro pean ESC P K Arial Arial Italic Arial Bold Arial Bold Italic Courier Courier Italic Courier Bold Courier Bold Italic Roman Sans Ser...

Page 507: ...Times New Italic Times New Bold Times New Bold Italic Symbol Wingdings Line Printer Times Roman Times Italic Times Bold Times Bold Italic Helvetica Helvetica Oblique Helvetica Bold Helvetica Bold Obli...

Page 508: ...k Accounting Kit Allows you to keep track of user accounts via an external authentication server External Access Kit Allows you to link to a remote application through the control panel USB Memory Kit...

Page 509: ...ion mode and the printer to be emulated are as follows Host Interfaces and Emulation Different host interfaces support different printer languages The host interfaces that support printer languages ar...

Page 510: ...are registered as bitmap fonts and cannot be shared among different printer languages Font Caching To ensure hi speed printing outline fonts of up to a certain size are cached Outline fonts are conve...

Page 511: ...ms can be registered For more information on registering forms contact our Customer Support Center ESC P K Emulation Settings The following tables show the basic and extended settings that can be conf...

Page 512: ...a scale of 100 When 2 Up is selected the machine automatically calculates the magnification based on a combination of Original Size and 1 2 of Paper Size The orientation set here is that of the docume...

Page 513: ...per Therefore when the size of the document and the output paper are the same the ratio will be 100 Also if 2 Up is selected the document will be reduced to the size at which two pages fit onto one sh...

Page 514: ...efault values When the position of the right margin is set here that position becomes the right edge of the character print area 53 Image enhancement Sets whether or not to enable the Image Enhancemen...

Page 515: ...as an escape sequence This setting specifies whether or not to enable the escape sequence replacement feature When enabling specify the escape sequence with item 63 0 Default Disabled 1 Enabled For m...

Page 516: ...ix 516 Appendix 15 0 Style 73 Sets the typeface for 0 0 Default 0 1 Number of sets 74 Sets the method of specifying the number of print sets 0 Protocol 1 Panel 2 Default Command Setting Item Item Numb...

Page 517: ...0 B5 Long edge 116 81 100 140 130 109 56 Short edge 116 81 100 120 120 120 53 11 x 17 Long edge 68 48 59 82 76 64 100 Short edge 74 51 64 77 77 77 100 8 5 x 14 Long edge 83 58 72 100 93 78 100 Short e...

Page 518: ...63 53 100 B5 Long edge 81 56 70 83 83 83 100 Short edge 80 55 69 98 90 76 100 11 x 17 Long edge 48 100 100 49 49 49 100 Short edge 51 100 100 62 58 48 100 8 5 x 14 Long edge 58 100 50 60 60 60 100 Sho...

Page 519: ...B5 Long edge 112 78 97 135 125 105 54 Short edge 110 76 95 114 114 114 50 11 x 17 Long edge 67 47 57 80 74 63 100 Short edge 72 50 62 74 74 74 100 8 5 x 14 Long edge 81 57 70 98 90 76 100 Short edge 9...

Page 520: ...54 100 46 66 61 51 100 B5 Long edge 78 54 67 81 81 81 100 Short edge 76 53 65 93 86 72 100 11 x 17 Long edge 47 100 100 48 48 48 100 Short edge 50 100 100 60 56 47 100 8 5 x 14 Long edge 47 100 49 58...

Page 521: ...ge is 100 Some paper sizes may not be available depending on your hardware configuration Paper Size Portrait Landscape Characters Lines Characters Lines A4 79 63 113 42 B5 68 53 97 35 A5 54 42 79 27 P...

Page 522: ...re based on 10 cpi character pitch and 6 lpi line pitch 10 inch Continuous Form Mode Paper Size Portrait Landscape Characters Lines Characters Lines A4 82 70 116 49 B5 71 60 101 42 A5 58 49 82 34 Post...

Page 523: ...t Print Settings This section describes the available settings with the PDF Direct Print feature The settings configured here are valid when printing PDF files without using ContentsBridge provided by...

Page 524: ...aper When Paper Size is set to Auto documents will be printed on A3 or A4 size paper The 2 up setting prints two pages onto one sheet of paper When 2 Up is selected the paper size is fixed at A4 The 4...

Page 525: ...valid when printing DocuWorks files without using ContentsBridge provided by Fuji Xerox Note For information on printing DocuWorks files using ContentsBridge Utility refer to the manual provided on th...

Page 526: ...ting prints two pages onto one sheet of paper When 2 Up is selected the paper size is fixed at A4 The 4 up setting prints four pages on each sheet of paper When 4 Up is selected the paper size is fixe...

Page 527: ...he emulation mode and the printer to be emulated are as follows Switching between Printer Languages The machine provides the Multi emulation feature that allows switching between different printer lan...

Page 528: ...Courier z CourierPS z Courier Italic z CourierPS Oblique z Courier Bold z CourierPS Bold z Courier Bold Italic z CourierPS Bold Oblique z Letter Gothic z SymbolPS z Letter Gothic Italic z Palatino Rom...

Page 529: ...the printing of jobs already received by the machine refer to 11 Job Status Printing Pending Jobs in the User Guide Forcible Output in Emulation Mode In emulation mode data is not output until one com...

Page 530: ...A3 4 Default A4 5 A5 14 B4 15 B5 21 8 5 14 22 8 5 13 23 Default 8 5 11 24 11 17 25 Custom Size 30 8K Important When any of Trays 1 to 4 is selected Paper Size cannot be set The paper size loaded in th...

Page 531: ...7 Arial Bold 38 Arial Bold Italic 39 Times New 40 Times New Italic 41 Times New Bold 42 Times New Bold Italic 43 Symbol 44 Wingdings 45 Line Printer 46 Times Roman 47 Times Italic 48 Times Bold 49 Tim...

Page 532: ...s the pitch size of 1 point 600 2400 Default 1000 6 00 to 24 00 point Form line 211 Specifies the number of lines on a page 5 128 Default 64 6 00 to 24 00 point Quantity 212 Sets the number of copies...

Page 533: ...fault LEF 1 SEF Line termination 218 Sets line termination processing 0 Default Off 1 Add LF Appends an LF to CR 2 Add CR Appends a CR to LF and FF 3 CR XX Appends a CR to LF and FF and LF to CR Defau...

Page 534: ...s Switching between Printer Languages The machine provides the Multi emulation feature that allows switching between different printer languages The methods of switching between printer languages are...

Page 535: ...received by the machine refer to 11 Job Status Printing Pending Jobs in the User Guide Forcible Output in Emulation Mode In emulation mode data is not output until one complete page of data is prepare...

Page 536: ...tion Settings The following table shows the emulation parameters and their values for HP GL 2 emulation HP GL 2 Settings List Items that can be set using the HP GL 2 mode menu are explained in two gro...

Page 537: ...tray to be used for printing 0 Default Auto 1 Tray 1 2 Tray 2 3 Tray 3 4 Tray 4 5 Tray 5 Important When any of Trays 1 to 4 is selected the paper size is determined by the size of paper loaded in the...

Page 538: ...a graphics language This setting affects to IW OW and UC of HP GL 2 commands 0 Default HP GL 1 HP GL 2 Note To print HP GL 2 command that does not include BP command select HP GL 2 151 Hard clip Sets...

Page 539: ...size is set to Auto 161 Active area determination command Sets the method to obtain the active coordinate area when auto scaling is being used 0 Default Auto 1 PS 2 IW 3 IP 4 Adapted Note The setting...

Page 540: ...ionship between Document size and Paper size settings the pen width is reduced accordingly to 0 1 mm at the smallest The width of the line gets thick symmetrically with respect to the center of the li...

Page 541: ...No 00 denotes Item No 900 0 Default None 1 Intersect 2 Round 3 Cut None Intersect Round Cut Note None is suitable for drafts because it takes shortest processing time If a symbol is set by symbol com...

Page 542: ...ble area in the HP GL mode is as follows Paper Size and Printable Area Note The HP GL emulation supports A5 A4 and B5 paper Paper size Paper Length 1 7200 inch Coordinate Value 1 7200 inch X Axis Y Ax...

Page 543: ...t Y Long Side Short Side Top right X Top right Y XR YU A4 59508 84168 1260 1260 56988 81648 58248 82908 1260 1260 A5 41940 59508 1260 1260 39420 56988 40680 58248 1260 1260 B5 51588 72828 1260 1260 49...

Page 544: ...per margin using Paper margin 162 The default value is 0 mm 0 z Set the scaling mode The default value is Paper Size 0 Setting Item Details The following describes the details for each setting You can...

Page 545: ...btained in the area determination mode Scaling Mode Select the mode for determining the document size from the obtained active coordinates area Use active coordinates area to determine whether the pap...

Page 546: ...ained in the process up to step 3 will be the document size z For Example If the following data is entered when the scaling mode is paper size origin position is Auto paper margin is 10mm and area det...

Page 547: ...s the same size as the document If the document size is larger than any possible paper sizes select the largest paper If the document size is smaller than any possible paper sizes select the smallest...

Page 548: ...e for the ACA for each paper size is as follows The maximum scaling factor is 210 of the advanced hard clip area for each paper size and the minimum scaling factor is 22 5 Examples of Combinations of...

Page 549: ...Document Auto Coordinate Origin 0 Degrees Scaling Mode Paper Size Scaling OFF Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling ON Print Area Document Size Paper Si...

Page 550: ...15 Appendix 550 Appendix 15 Document Auto Coordinate Origin 0 Degrees Scaling Mode Active Coordinate Area Scaling OFF Print Area Active Coordinate Area determined by entered data Paper Size...

Page 551: ...system web browser and application supported by this feature refer to the Google Cloud Print help Environment Settings This section explains how to set the environment for using Google Cloud Print Con...

Page 552: ...m Settings Connectivity Network Setup Protocol Settings and make settings to use the machine in TCP IP IPv4 environment such as an IP address a subnet mask and a gateway address Note Google Cloud Prin...

Page 553: ...og in to your machine as a system administrator 2 Select Tools on the Services Home screen 3 Select System Settings Print Service Settings Other Settings Substitute Tray Then select Change Settings 4...

Page 554: ...nd the settings will be reflected Registering the Device to Google Cloud Print 1 After the machine reboots reload the web browser 2 Click Properties tab Connectivity Protocols Google Cloud Print and c...

Page 555: ...ount Note If the registration failed go back to step 2 and click Register This Device to Google Cloud Print again to re print the registration paper Sharing settings are needed to use the machine with...

Page 556: ...d click Share 4 On the displayed screen enter the Google account e mail address for the user who will be sharing the machine Then click Share The account will be added to the Who has access list Note...

Page 557: ...for Google program to complete the unregistration depending on the environment or busyness of the network Printing Using Android platforms or iPad iPhone you can print e mails and attached files PDF...

Page 558: ...names 3 Printer selecting screen will appear Select your machine 4 Make the print settings Then tap Print in the top right menu Note Setting items are fixed regardless of your machine specifications T...

Page 559: ...roxy authorization Cause DNS is not correctly set Remedy Check the DNS settings from System Settings Connectivity Network Setup Protocol Settings TCP IP Network Settings IPv4 DNS Server Setup Cause Th...

Page 560: ...for Google Cloud Print were printed out Cause The machine power was switched off while registering operation Remedy When the machine power is switched off during printing two sheets of registration p...

Page 561: ...To do this operation you are required to enter CentreWare Internet Services as system administrator Note If there are any jobs in process the request for powering off the machine will not be processe...

Page 562: ...ia Print Text button on the Services Home screen The Store to USB button on the Services Home screen The Network Scanning Job Flow Sheets and Web Applications buttons on the Services Home screen Apeos...

Page 563: ...confirmation message appears and the Error indicator lights up when the machine is activated exits the Power Saver mode while each cover or a paper tray is open z After the machine exits the Power Sav...

Page 564: ...ns such as Poster Photo Enlargement are not supported by the PostScript driver With the Pages per Sheet N Up feature you can specify 2 4 6 9 or 16 pages up and with or without frame borders Printing f...

Page 565: ...t in not printing as specified In this case we recommend that you increase the memory z Printed only on 1 side when 2 sided printing is specified z A job was terminated If data cannot be written to th...

Page 566: ...store the order of jobs spooled and their data If the power switched off while a job is being received the job is deleted Paper Orientation when Printing Mixed Size Originals z The document orientati...

Page 567: ...5 x 11 inches Number of Sheets for Scanning for Folder A maximum of 999 pages can be scanned for folders at one time The number of pages may differ depending on the file size and resolution Store to...

Page 568: ...h even when a media is inserted into the slot of the Reader Network Reference on SMB Environment z If you configure more than 256 shared resources other than shared folders such as shared printers whe...

Page 569: ...ecognition OCR feature z For Store to Folder you cannot select Searchable for Searchable Text z When you use CentreWare Internet Services to retrieve a file from a folder you can set Searchable Text i...

Page 570: ...ts addresses that can be obtained from the LDAP server for the E mail service are e mail addresses Internet fax addresses and fax numbers z The Address Book that can be used for the E mail service in...

Page 571: ...ansfer so that the server starts the connection Active Mode may incur a security risk such as impersonation by third parties In addition the proper connection may not be available in a firewall enviro...

Page 572: ...the machine automatically switches into immediate reception mode In this mode the machine outputs received documents on a page by page basis each document page is output immediately after the machine...

Page 573: ...ent name is printed on the Activity Report Confirmation Options Transmission Report Job Undelivered Broadcast Report and Job History Report If you want to print the telephone number instead leave the...

Page 574: ...eatures contact your system administrator z Both the Internet Fax and E mail services can be used at the same time The Internet Fax Direct and E mail services can also be used simultaneously z The fol...

Page 575: ...on the machine that the recipient uses When specifying an Internet fax profile confirm whether it can be processed by the recipient s machine z When an Internet fax profile not supported by the recipi...

Page 576: ...riginally will be deleted For more information on the Fax Gateway feature refer to 4 Fax About Internet Fax Useful Features Sending Internet Fax to regular fax machines via a relay station in the User...

Page 577: ...e mail sent from other addresses For information on restricting domains from which e mail can be received refer to Domain Filtering P 170 Notes on E mail Receptions A large volume of e mail may not b...

Page 578: ...e Assigning a global IP address to the machine is not supported z Be sure to assign an exclusive e mail account to the machine for POP reception Sharing an e mail account with other users may cause tr...

Page 579: ...ystem Administration mode select Tools System Settings E mail Internet Fax Service Settings E mail Control Maximum Total Data Size to configure the setting For more information on setting refer to Max...

Page 580: ...help for CentreWare Internet Services users need to have the environment to connect to the Internet The communication fee shall be borne by you Set Polling Interval to at least 10 minutes when connect...

Page 581: ...ng Internet fax to a regular fax machine Not required Forwarding an incoming fax to an Internet fax Not required X Scan Store to Folder Scan to PC E mail Network Scanning Store Send Link and Store to...

Page 582: ...Internet Services z When you retrieve a file in PDF format from CentreWare Internet Services the PDF file cannot be optimized for Web view About Drag and Drop Operation Using Stored File Manager 3 z...

Page 583: ...rs For notes and restrictions on the supported operating systems refer to our Web site before using the operating systems Restrictions on Macintosh standard z In Macintosh environment the Scan feature...

Page 584: ...or change the CSV file address book data exported by CentreWare Internet Services using software such as Microsoft Excel Some models do not display any warning message when registering the altered dat...

Page 585: ...olor or Grayscale Resolution 200 dpi or 300 dpi Reduce Enlarge 100 File Format without thumbnail specification PDF DocuWorks or XPS File Format with thumbnail specification DocuWorks or XPS Important...

Page 586: ...formed in an environment where Active Directory of ApeosWare Authentication Management sold separately or ApeosWare Authentication Agent sold separately or the combination of Active Directory and Apeo...

Page 587: ...ch is being printed is erased The print data does not remain when the machine is turned on again However if the machine was turned off immediately after a computer instructed a print job the job may r...

Page 588: ...ture of Bonjour is available only within the same subnet Printer Name z If you change a printer name or a host name that is already assigned documents may be printed by a printer that is not selected...

Page 589: ...yed z When a document is printed via an IPv6 network the Secure Watermark feature is not available z A time synchronization server cannot be specified in IPv6 format Use the IPv4 format to specify a t...

Page 590: ...hine z Charge Print or Private Charge Print cannot be used with Google Cloud Print z When using this feature HTTP HTTPS proxy server which requires authentication validation is disabled z When a firew...

Page 591: ...function 1 Press the Log In Out button on the control panel 2 Enter the System Administrator s user ID with the numeric keypad or the keyboard displayed on the screen and select Enter 3 Select Tools...

Page 592: ...board 7 Select Reboot 8 After rebooting the machine start CentreWare Internet Services 9 Serect Embedded Plug ins in Plug in Custom Services Settings under Security from Propererties tab 10 Check the...

Page 593: ...be specified also with the keyboard displayed on the screen Note To disconnect the call select Close If your telephone line is set to touch tone Tone does not appear If you want to send tones or to u...

Page 594: ...oard displayed on the screen Note To disconnect the call select Line Cut If your telephone line is set to touch tone Tone does not appear If you want to send tones or to use the touch tone services wh...

Page 595: ...s were received Remote Station Information on recipient to which transmission is made is recorded in the following order of priority Transmitting speed dialing 1 Recipient 2 Remote terminal name 3 G3...

Page 596: ...ent s machine or the setting of the machine the value in Pages may differ from the actual number of pages printed Mode The mode used for the communication is shown There are three modes G3 EC and SG3...

Page 597: ...eached the maximum due to a transmission error Receive Again A polling request must be re sent due to a polling reception error Or you must ask a sender to resend the document due to a reception error...

Page 598: ...equest of the Machine When a check or maintenance is required the machine sends a check or maintenance request to our Customer Support Center A service representative visits you as required This opera...

Page 599: ...mission sends the document image data in segments and retransmits segments that the remote machine receives incorrectly ECM described on the Activity Report shows that the communication was processed...

Page 600: ...ling image resolution paper size and other attributes when sending or receiving faxes using Internet Fax The profiles that can be used vary with the Internet fax of the remote terminal When specifying...

Page 601: ...145 annotations create comments 146 applicable lines 503 audio tones 113 auditron mode 240 auditron reports 79 80 authentication 92 246 350 586 authentication feature is disabled 348 authentication s...

Page 602: ...copy reports 74 copy service settings 139 copying a job flow sheet 225 cover page 230 cover tray 143 covers 143 create authorization groups 248 create fax group recipients 232 create folder 215 creat...

Page 603: ...quest and repair request 124 EP proxy server 157 EP registration 125 EP system 598 error code 395 error history report 73 86 ESC P form memory 171 ESC P logical printers list 75 ESC P settings list 75...

Page 604: ...nal fonts 506 internet fax control 195 internet fax path 195 internet fax profile 187 232 internet fax subject 187 internet fax to e mail 202 internet fax to internet fax 202 internet printing protoco...

Page 605: ...ist saved entries 188 manual send receive default 189 manually configured IPv6 address 154 manually configured IPv6 address prefix 154 manually configured IPv6 gateway 154 mask account ID 241 mask use...

Page 606: ...s 158 port number 229 port settings 147 Port9100 149 270 postscript font absence 176 PostScript font list 76 postscript font substitution 176 PostScript logical printers list 75 postscript memory 171...

Page 607: ...ing volume 114 S S MIME 281 312 S MIME certificate 228 sample job 142 saturation 182 save as charge print job 254 save as private charge print job 253 save deleted faxes 188 save undelivered faxes 188...

Page 608: ...P IP 270 text paper supply button 2 to 5 205 ThinPrint 152 thumbnail output e mail 178 thumbnail Scan to PC 178 TIFF format 183 TIFF logical printers list 75 TIFF settings list 75 time server address...

Page 609: ...6 user name for FTP scan 181 user role 237 V verify user details 240 view accounts 238 W warm up time 498 web applications service setup 209 web applications version 213 web browser setup 213 WebDAV 1...

Page 610: ...610 Index...

Page 611: ...ApeosPort V 4020 DocuPrint M465 AP Administrator Guide ME7089E2 1 Edition 1 August 2014 d t L o C x o r e X i j u F y b 4 1 0 2 t h g i r y p o C d t L o C x o r e X i j u F...

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