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Fritz! Fritz!Box 6850 LTE, Configuration And Operation

The Fritz!Box 6850 LTE offers seamless Configuration and Operation for fast and reliable internet connection. Unlock its full potential with our comprehensive manual, available for free download at manualshive.com. This user-friendly guide will assist you in maximizing the functionalities of this cutting-edge LTE router.

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VPN Service Portal

Under 

en.avm.de/vpn

, the AVM website presents comprehensive infor-

mation on VPN in general and in connection with the FRITZ!Box.

Also on the VPN Service Portal is the “FRITZ!VPN” software for free
downloading. The “FRITZ!VPN” software is a VPN client. Install the pro-
gram on the network devices from which you would like to reach the
FRITZ!Box over a VPN connection.

Instructions: Configuring VPN in the FRITZ!Box

1.

Open the user interface; 

see page 46

.

2.

Select “Internet / Permit Access / VPN”.

3.

For instructions, open the online help  .

FRITZ!Box 6850 LTE

86

User Interface: Internet Menu

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Summary of Contents for Fritz!Box 6850 LTE

Page 1: ...Configuration and Operation FRITZ Box 6850 LTE ...

Page 2: ...cting 27 Overview Connecting the FRITZ Box 28 Placement 29 Connecting to the Internet Access Mobile Network 31 Connecting an Outdoor Antenna 34 Connecting to Electrical Power 35 Connecting a Computer Using a Network Cable 36 Connecting to Computers via Wi Fi 37 Connecting Telephones 40 Connecting Smartphones 42 Connecting a Door Intercom System 44 User Interface 45 Opening the User Interface 46 Us...

Page 3: ...Interface 69 User Interface Internet Menu 71 Using AVM Services for Diagnostics and Maintenance 72 Configuring Parental Controls 74 Creating and Assigning Access Profiles 76 Editing Filter Lists 78 Configuring Priorities for Internet Use 79 Configuring Port Sharing 80 Enabling Dynamic DNS 82 Remote Access to the FRITZ Box 83 Configuring VPN Remote Access 85 Configuring IPv6 87 User Interface Telep...

Page 4: ...vices 126 Configuring and Using the Media Server 131 Assigning a FRITZ Box Name 133 User Interface Wi Fi Menu 134 Switching the Wi Fi Network On and Off 135 Selecting the Wi Fi Channel 136 Configuring Wi Fi Guest Access 138 User Interface Smart Home Menu 141 Smart Home Devices 142 Configuring a Group of Switchable Sockets and LED Lights 144 Setting Up a Group of Radiator Controls 145 Configuring a...

Page 5: ...in the Mesh Overview 174 Performing a FRITZ OS Update with the Wizard 176 Performing a FRITZ OS Update Manually 178 User Interface Wizards Menu 180 Using the Wizards 181 FRITZ NAS 183 FRITZ NAS Features 184 Expanding FRITZ NAS Storage 186 Displaying FRITZ NAS in a File Manager 187 Saving FRITZ NAS Storage 188 MyFRITZ 189 What Is MyFRITZ 190 Creating a New MyFRITZ Account 193 Configuring MyFRITZ Ap...

Page 6: ...t 226 Opening the User Interface with the Emergency IP Address 229 Knowledge Base 231 Support 232 Decommissioning and Disposal 234 Decommissioning 235 Disposal 236 Technical Specifications 237 Technical Specifications 238 Legal 242 Legal Notice 243 Drilling Template 248 Index 250 FRITZ Box 6850 LTE 6 Table of Contents ...

Page 7: ...ation on the FRITZ Box Contents of this chapter Safety Instructions 8 Package Contents 11 Instructions and Help 12 Symbols Used 13 Information on Cleaning 14 FRITZ Box 6850 LTE 7 General Information on the FRITZ Box ...

Page 8: ...heat This can re sult in damage to the FRITZ Box Provide for sufficient air circulation around the FRITZ Box Make sure that the ventilation slits on the FRITZ Box housing are al ways unobstructed The FRITZ Box should not be placed on carpets or upholstery Do not cover the FRITZ Box Damage to Heat Sensitive Surfaces The base of the FRITZ Box heats up during normal operation This heat can cause dama...

Page 9: ...rong detergents solvents or wet cloths can cause damage to the FRITZ Box Please refer to the information about how to clean your FRITZ Box see page 14 Improper Opening and Repairs The device contains hazardous components and should only be opened by authorized repair technicians Do not open the FRITZ Box housing If the FRITZ Box needs to be repaired please take it to a specialized vendor Internet ...

Page 10: ...ould be affected by interference from your FRITZ Box If applicable maintain the recommended minimum distance of 15 cm recommended by the manufacturers of medical devices in order to prevent malfunctions of your medical device Potentially Explosive Environments Under unfavorable conditions radio waves in the vicinity of explosive environments can cause fires or explosions Do not install and operate...

Page 11: ... 1 FRITZ Box 6850 LTE 2 Mobile communica tions antennas Detachable mobile communications antennas 1 Power adapter white 1 Network cable also LAN cable white yellow 1 Quick guide Connecting the FRITZ Box FRITZ Box 6850 LTE 11 General Information on the FRITZ Box ...

Page 12: ...figuration and operation Range of FRITZ Box Func tions en avm de ser vice manuals Quick guide Connecting and configuration Provided in print with your FRITZ Box Online help Instructions on configura tion and operation Help on the functions and settings options in the user interface http fritz box Knowledge Base Solutions for common prob lems during connection con figuration and operation en avm de...

Page 13: ...re used in this manual Meaning Important message that should be complied with in order to prevent material damage errors or malfunctions Useful tip for configuring and operating the FRITZ Box FRITZ Box 6850 LTE 13 General Information on the FRITZ Box ...

Page 14: ...x Remove the FRITZ Box from the mains before cleaning Wipe the FRITZ Box with a slightly moist lint free cloth or an anti static cloth Do not use any strong detergents or solvents for cleaning Do not use any wet cloths for cleaning FRITZ Box 6850 LTE 14 General Information on the FRITZ Box ...

Page 15: ...ions and Structure Contents of this chapter Functions 16 Device Data on the Type Label 19 Connection Sockets 20 Buttons 22 LEDs 23 Requirements for Operation 26 FRITZ Box 6850 LTE 15 Functions and Structure ...

Page 16: ...on IP based lines The following devices can be connected to the FRITZ Box 6 cordless DECT telephones 1 analog device telephone answering machine fax 10 IP telephones FRITZ App Fon for instance Up to five integrated answering machines can be used to save voice messages and upon request send them to you by email Via the integrated fax function you can also send and receive faxes without an external ...

Page 17: ...iles in the network USB Port The FRITZ Box has a USB 3 0 port to which you can connect the follow ing devices USB storage devices for example flash drives external hard dri ves card readers USB printers USB all in one printers USB scanners USB hubs DECT Base Station The FRITZ Box is a DECT base station that supports the DECT ULE stan dard The following DECT devices can be operated simultaneously o...

Page 18: ...01 FRITZ DECT 300 Comet DECT up to 12 Control the room temperature automatically and save energy costs Switches FRITZ DECT 440 FRITZ DECT 400 up to 10 Switch and control FRITZ DECT devices FRITZ DECT 500 LED light up to 10 Control white and color lighting Smart Home devices via HAN FUN up to 10 Connect Smart Home devices from other manufacturers with the FRITZ Box FRITZ Box 6850 LTE 18 Functions a...

Page 19: ...he preconfigured FRITZ Box password for the user interface the serial number for support queries and additional data Device Data on the Type Label No Meaning 1 Product name 2 Address of user interface 3 Name of Wi Fi network SSID 4 Password of user interface 5 QR code to access Wi Fi 6 Network key Wi Fi password 7 Power adapter specification 8 Serial number 9 Article number FRITZ Box 6850 LTE 19 F...

Page 20: ...or sendingand re ceivinga mobile network signal 3 SIM card sym bol card slot for SIM card for mobile commica tions Mini SIM 4 Fon RJ11 socket for connecting an analog tele phone fax machine answering machine or door intercom system 5 LAN 1 to LAN 4 RJ45 sockets for connecting computers and other network compatible devices like hubs and game consoles 6 Power socket for connecting the plug in power ...

Page 21: ...ON TAE socket for connecting analog telephones fax machines and answering machines Connectors on the Sides USB No Name Function 1 USB USB 3 0 port for connecting USB devices like printers or storage media FRITZ Box 6850 LTE 21 Functions and Structure ...

Page 22: ...o Button Function 1 WLAN Switch Wi Fi on and off 2 Fon DECT Search for cordless telephones paging call 3 Connect WPS Register cordless telephones with the FRITZ Box see page 40 Register wireless devices with the FRITZ Box via WPS see page 38 FRITZ Box 6850 LTE 22 Functions and Structure ...

Page 23: ...power on Device has electric power and the LTE con nection is established The FRITZ Box is ready for operation 1 Pow er Mobile flashing Device has electric power and the mobile network connection is being established or has been interrupted FRITZ Box 6850 LTE 23 Functions and Structure ...

Page 24: ...ration of a Smart Home device in progress Messages in your voice mailbox Function must be supported by the tele phony provider off No devices registering with the home net work flashing Registration of a wireless DECT SmartHome or powerline device in progress on Registration of a wireless DECT Smart Home or powerline device was successful 4 Connect WPS flashing fast Registration procedure aborted ...

Page 25: ...e 161 flashing green Updating FRITZ OS AVM Stick Surf with FRITZ WLAN Stick in progress Time budget for online time has been exhausted Adjustable see page 161 5 Info red or flashing red Error 1 Open the user interface see page 46 2 Follow the instructions on the Overview page in the user interface FRITZ Box 6850 LTE 25 Functions and Structure ...

Page 26: ... to connect with the internet connection of the FRITZ Box via LAN cable Computer tablet or smartphone with support for Wi Fi to establish a Wi Fi connection with the internet connection of the FRITZ Box An up to date web browser For comprehensive technical information about your FRITZ Box see page 237 FRITZ Box 6850 LTE 26 Functions and Structure ...

Page 27: ...Internet Access Mobile Network 31 Connecting an Outdoor Antenna 34 Connecting to Electrical Power 35 Connecting a Computer Using a Network Cable 36 Connecting to Computers via Wi Fi 37 Connecting Telephones 40 Connecting Smartphones 42 Connecting a Door Intercom System 44 FRITZ Box 6850 LTE 27 Connecting ...

Page 28: ... card slot Insert the SIM card into the SIM card slot Screw the mobile communications antennas onto the FRITZ Box Place or hang up the FRITZ Box in a suitable location Connect the FRITZ Box to the power supply Connect your computers and network devices to the FRITZ Box Connect your telephones to the FRITZ Box FRITZ Box 6850 LTE 28 Connecting ...

Page 29: ... heat accumulation the FRITZ Box should not be placed on carpets or upholstered furniture Provide for sufficient air circulation around the FRITZ Box and do not cover up the FRITZ Box The ventilation slits must never be ob structed Rules for Optimum Mobile Reception Use the alignment aid of the FRITZ Box to determine the best possi ble position of the FRITZ Box for mobile network reception The ali...

Page 30: ...etwork with a wireless repeater and Mesh with FRITZ see page 63 Instructions Positioning the FRITZ Box 1 In compliance with the rules mentioned above select a suitable location for the FRITZ Box 2 Place the FRITZ Box in this location Instructions Mounting FRITZ Box on the Wall Important Damage to electric wiring or gas or water pipes during drilling can present a significant danger Before mounting...

Page 31: ...s for Using SIM Cards Only use original mini SIM cards red frame in the illustration be low for mobile connections and pull out only the mini SIM card from the SIM card Do not use any cut out micro or nano SIM cards in mini SIM card holders Card holders and adapters can get jammed and do perma nent damage to the SIM slot Instructions Inserting the SIM Card 1 Pick up the FRITZ Box so that the side ...

Page 32: ... again releases the SIM card from the slot Rules for Using Mobile Radio Antennas Use the mobile radio antennas provided on delivery if they are in cluded in the package If you use your own mobile radio antennas they must not exceed the permitted signal power of 3 dBi antenna gain Instructions Screwing in Mobile Communications Antennas 1 Pick up the two mobile communications antennas included in th...

Page 33: ...2 Screw the antennas to the antenna sockets Ant 1 and Ant 2 on the FRITZ Box FRITZ Box 6850 LTE 33 Connecting ...

Page 34: ... an SMA connector The outdoor LTE antenna is suitable for the mobile network fre quency band being used see page 240 Rules The FRITZ Box receives on both antenna sockets and transmits on one The transmission socket is labeled Ant 1 Instructions Connecting Outdoor Antenna 1 Connect the antenna cable connectors to the antenna sockets Ant 1 and Ant 2 on the FRITZ Box If your outdoor antenna has only ...

Page 35: ...to avoid using socket strips and extension cords then do not connect multiple extension cords or socket strips to each other Use only the power adapter included with delivery Instructions Plugging In to Electrical Power 1 Connect the power adapter to the socket labeled Power on the FRITZ Box 2 Plug the other end into a electrical outlet FRITZ Box 6850 LTE 35 Connecting ...

Page 36: ... connect a computer or another network device to the FRITZ Box may be no longer than 100 m Instructions Connecting a Computer Using a Network Cable 1 Insert the network cable into the LAN socket of the computer 2 Insert the free end of the cable into a LAN socket on the FRITZ Box Instructions Connecting a Network Hub or Network Switch 1 Insert the network cable included in the package into the upl...

Page 37: ... done in the fol lowing ways by entering the network key manually by transmitting the Wi Fi network key via WPS Encryption The FRITZ Box supports connections with the WPA Wi Fi Protected Ac cess standard for encryption and authentication in Wi Fi networks In this standard WPA3 mode offers the highest security The FRITZ Box supports WPA3 in combination with the common WPA2 mode since there are stil...

Page 38: ...twork key is print ed on the type label on the bottom of the housing see page 19 The Wi Fi connection will be established Instructions Transferring the Network Key Using WPS With WPS Wi Fi Protected Setup you can connect a wireless device with the FRITZ Box quickly and easily without entering the Wi Fi net work key of your FRITZ Box This key is transmitted to the wireless de vice automatically 1 W...

Page 39: ...e FRITZ Box Hold the Connect WPS button down until the Connect WPS LED starts flashing Power Mob ile WLAN Fon DEC T Con nec t W PS Info The Wi Fi connection will be established FRITZ Box 6850 LTE 39 Connecting ...

Page 40: ...can register up to 6 cordless telephones like FRITZ Fon with the FRITZ Box 1 On a cordless telephone Start registration with a base station 2 On the FRITZ Box Hold the Fon DECT button down until the Fon DECT LED starts flashing Power Mo bile WLAN Fon DE CT Con nec t W PS Info 3 On a cordless telephone Enter the PIN of the FRITZ Box on the telephone preset value 0000 4 In the user interface of your...

Page 41: ... 2 In the user interface of your FRITZ Box Configure the connected device see page 57 Instructions Connecting an IP Telephone IP telephones are special telephones for internet telephony IP stands for Internet Protocol 1 Connect the IP telephone to the FRITZ Box via a network cable or Wi Fi 2 In the user interface of your FRITZ Box Configure the telephone see page 57 FRITZ Box 6850 LTE 41 Connectin...

Page 42: ...Net work Settings Instructions Connecting a Smartphone 1 Establish a Wi Fi connection to the FRITZ Box on your smart phone 2 Install FRITZ App Fon on your smartphone FRITZ App Fon is available from the Google Play Store and the Apple App Store 3 Start FRITZ App Fon FRITZ App Fon is now automatically config ured as an IP telephone in the FRITZ Box 4 In the user interface of your FRITZ Box Configure...

Page 43: ...Icon Meaning You can make calls via the FRITZ Box with your smart phone FRITZ Box 6850 LTE 43 Connecting ...

Page 44: ...tercom Systems Door intercom system with an a b interface that uses DTMF dual tone multi frequency signaling tone dialing IP door intercom systems that can be configured as SIP clients by entering the login data for a SIP registrar Instructions Connecting a Door Intercom System with an a b Interface 1 Connect the door intercom system to a Fon socket Note One Fon socket must remain free not allocat...

Page 45: ...User Interface Contents of this chapter Opening the User Interface 46 Using the Wizard for Basic Configuration 49 Logging Out of the User Interface 51 FRITZ Box 6850 LTE 45 User Interface ...

Page 46: ... for diagnostics and maintenance of your FRITZ Box Requirements Your computer tablet or smartphone is connected with the FRITZ Box via Wi Fi or the network cable Instructions Opening the User Interface 1 Start a web browser on your computer or mobile device and enter http fritz box in the address bar 2 Enter the preset FRITZ Box password and click on Log In The preset password is printed on the ty...

Page 47: ...given menu command 3 Links to FRITZ NAS and MyFRITZ areas 4 3 vertical dots menu Log off the user interface Change password Switch between Standard and Advanced view Links to FRITZ NAS and MyFRITZ areas 5 Question mark symbol for opening the online help 6 Wizards for configuration of the FRITZ Box FRITZ Box 6850 LTE 47 User Interface ...

Page 48: ... View Switches between Standard and Advanced view Contents Overview of all pages in the user interface Manual FRITZ Box 6850 LTE PDF Tips Tricks Link to the FRITZ Box Knowledge Base avm de AVM website FRITZ Box 6850 LTE 48 User Interface ...

Page 49: ...e numbers have been supplied by your telephony provider Instructions Using the Wizard for Basic Configuration To protect your private data settings and account information the wiz ard starts by prompting you to assign a password for access to the user interface You can also choose whether you would like to use the AVM services for diagnostics and maintenance of your FRITZ Box see page 72 1 Enter t...

Page 50: ...Once the wizard is complete the basic configuration of the FRITZ Box has been concluded The FRITZ Box is ready for the internet and for telephony FRITZ Box 6850 LTE 50 User Interface ...

Page 51: ... of the user interface before surfing the web Tip Use push services to have yourself notified each time someone logs into or out of your FRITZ Box see page 155 Automatic Logout when Idle If you have not logged out of the FRITZ Box user interface and have not been active in the browser for 20 minutes you will be logged out auto matically Instructions Manual Logout 1 Click on the menu with the three...

Page 52: ...Log Off Change e mail Address Change password Advanced View 2 You have logged out of the FRITZ Box user interface FRITZ Box 6850 LTE 52 User Interface ...

Page 53: ...onfiguring the FRITZ Box 54 Configuring Internet Access via Mobile Network 55 Configuring Your Telephone Numbers 56 Configuring Telephones 57 Configuring a Door Intercom System 59 Saving Power with the FRITZ Box 60 FRITZ Box 6850 LTE 53 Configuring ...

Page 54: ...onnection in the FRITZ Box Set up the connected telephones and their telephone numbers in the FRITZ Box Configure your smartphone in the FRITZ Box optional Requirements The FRITZ Box is connected directly with the internet access You have connected all of the telephones you want to use with the FRITZ Box FRITZ Box 6850 LTE 54 Configuring ...

Page 55: ... mobile communications network provider has been inserted in the SIM card slot of the FRITZ Box You have the PIN you received along with the SIM card at hand Instructions Configuring the Internet Connection 1 Open the user interface see page 46 2 If the wizard does not start automatically select the Wizards menu 3 Click on the Set Up Internet Connection wizard 4 Start your web browser and enter a ...

Page 56: ...s automat ically This configuration starts either right after the FRITZ Box is con nected to the internet or after the FRITZ Box user interface is opened Instructions Configuring Your Own Telephone Numbers 1 Open the user interface see page 46 2 Select Wizards Manage Telephone Numbers 3 Click on Add Telephone Number and follow the wizard s instruc tions FRITZ Box 6850 LTE 56 Configuring ...

Page 57: ...re configured in the FRITZ Box such that only domestic calls and calls to emergency numbers are possible Requirements Your own telephone numbers are set up in the FRITZ Box Instructions Configuring Telephones and Other Devices 1 Open the user interface see page 46 2 Select Telephony Telephony Devices 3 If the device to be configured is not yet included in the list of telephony devices click on Con...

Page 58: ...ls to emergency numbers are possible You can disable this security feature 1 Open the user interface see page 46 2 Select Telephony Telephone Numbers 3 Switch to the Line Settings tab 4 Under Security click on Change Selection 5 Disable the checkbox next to the desired IP telephone and click on OK 6 Click on Apply FRITZ Box 6850 LTE 58 Configuring ...

Page 59: ...tings for instance to have the camera image from the door intercom system sent to your FRITZ Fon Requirements Your telephones are configured in the FRITZ Box see previous sec tion Instructions Setting up a Door Intercom System 1 Open the user interface see page 46 2 Select Telephony Telephony Devices 3 Click on Configure New Device With the Edit button you can also change the settings of a door in...

Page 60: ...verage power consumption over the last 24 hours is presented in the FRITZ Box user interface under System Energy Monitor Power Consumption Using Savings Potential What How to Where configure a schedule see page 135 Wi Fi Schedule menu switch off Wi Fi see page 135 WLAN button Wi Fi Wi Fi Network menu Wi Fi reduce the maximum trans mitter power Wi Fi Wi Fi Channel Wi Fi Channel Settings Additional ...

Page 61: ... by schedule At the same time they inform the FRITZ Box about consumption energy costs incurred and the CO2 foot print Instructions Configuring a Schedule for Electrical Appliances in the Home Network 1 Open the user interface see page 46 2 Select Smart Home Device Management Edit Socket Au tomatic Switching 3 For instructions open the online help FRITZ Box 6850 LTE 61 Configuring ...

Page 62: ...sh with FRITZ Contents of this chapter Expanding a Wi Fi Network with Mesh 63 Enabling Mesh for FRITZ Repeaters and FRITZ Powerline 65 Using Telephony in the Mesh 67 FRITZ Box 6850 LTE 62 Mesh with FRITZ ...

Page 63: ...p Only FRITZ devices can be integrated into the FRITZ Box Mesh If you expand the Wi Fi network with a wireless repeater from another man ufacturer the Mesh functions are not available FRITZ Devices with Mesh With the following FRITZ devices you can expand the Wi Fi network of the FRITZ Box FRITZ Product Type of Connection to the FRITZ Box FRITZ Repeater Wi Fi LAN cable only for FRITZ Repeaters wit...

Page 64: ...esh Master the network name SSID network key Wi Fi guest access and Wi Fi schedule Mesh overview in the user interface of the Mesh Master Here you can perform updates for all FRITZ devices in the Mesh Improved information exchange among FRITZ devices provides for faster Wi Fi connections Mesh Wi Fi Steering access point steering FRITZ OS 7 10 or later The Mesh Master can select the best FRITZ devi...

Page 65: ...the FRITZ Box user interface see page 46 2 Select Home Network Mesh 3 The FRITZ Box is displayed in the overview with the Mesh en abled icon If the icon is also displayed for the FRITZ Repeater then Mesh is already enabled for the FRITZ Repeater If the icon is missing next to the FRITZ Repeater continue with the next step 4 Press the button on the FRITZ Repeater After the button is released the WL...

Page 66: ...ing next to FRITZ Powerline continue with the next step 4 Press the connection button on FRITZ Powerline FRITZ Powerline Model Connection Button 1260E Connect 1240E 546E 540E WLAN WPS After the button is released all of the LEDs on FRITZ Powerline flash 5 Within 2 minutes start WPS on the FRITZ Box Do this by pressing the Connect WPS button until the Info LED starts flashing Mesh is enabled and FR...

Page 67: ...ter the changes are automatically applied to the other FRITZ Boxes Requirements Your telephone numbers are registered in the FRITZ Box that is configured as the Mesh Master All FRITZ Boxes on which you would like to adopt the telephone numbers are configured as Mesh Repeaters Instructions Setting up Telephony in the Mesh 1 Open the user interface see page 46 2 Select Home Network Mesh Mesh Setting...

Page 68: ...User Interface Overview Menu Contents of this chapter Overview Menu Home Page of the User Interface 69 FRITZ Box 6850 LTE 68 User Interface Overview Menu ...

Page 69: ...network The home page also presents important notifi cations for secure reliable operation of your FRITZ Box Links route you directly to the pages in the user interface where you can configure FRITZ Box functions and receive further information The link next to a FRITZ device in the home network opens its user interface in a sepa rate browser tab Information on the FRITZ Box at a Glance The illust...

Page 70: ...ections and interfaces information on internet and telephony connections and on all FRITZ Box interfaces information on telephone calls and voice messages on the inte grated answering machine connected devices like computers smartphones network stor age printers and Smart Home devices configured convenience features For a comprehensive description of the FRITZ Box user interface see page 45 FRITZ ...

Page 71: ... Parental Controls 74 Creating and Assigning Access Profiles 76 Editing Filter Lists 78 Configuring Priorities for Internet Use 79 Configuring Port Sharing 80 Enabling Dynamic DNS 82 Remote Access to the FRITZ Box 83 Configuring VPN Remote Access 85 Configuring IPv6 87 FRITZ Box 6850 LTE 71 User Interface Internet Menu ...

Page 72: ... analysis Upon suspicion of misuse by third parties your FRITZ Box transmits error reports or technical diagnostics data to AVM for analysis Diagnostics data for system maintenance Your FRITZ Box transmits device specific data to AVM for the development of security updates and to further develop FRITZ OS Data Privacy The diagnostics data and the device specific data transmitted by your FRITZ Box t...

Page 73: ...ions Configuring AVM Services 1 Open the user interface see page 46 2 Select Internet Account Information AVM Services 3 For instructions open the online help FRITZ Box 6850 LTE 73 User Interface Internet Menu ...

Page 74: ... of each child in dividually Profiles for Internet Use The specifications for temporal and content related restrictions are generated and saved as profiles These profiles are called access pro files The time limits can be set separately for each day of the week You can create multiple different access profiles see page 76 You assign these access profiles to the network devices Blocking a Network D...

Page 75: ...ce the access profile with the desired restrictions For instructions open the online help Instructions Blocking a Device 1 Open the user interface see page 46 2 Select Internet Filters Parental Controls 3 Select the network device in the device overview and click on the Block link Internet access is blocked for this network device It is no longer pos sible to access the internet from this device F...

Page 76: ...iption Time limit With time limits you can define when and for how long internet use is permitted each day Filters for websites With the filter lists you can specify which websites are allowed to be accessed Blocked network applica tions With the list of blocked network applica tions you specify which network applica tions are allowed to communicate over the internet This list can contain for inst...

Page 77: ...ofile for network devices registering with the guest network Can be changed Unrestricted Unrestricted internet use Cannot be changed Instructions Creating an Access Profile 1 Open the user interface see page 46 2 Select Internet Filters Access Profiles 3 For instructions open the online help Instructions Assigning an Access Profile 1 Open the user interface see page 46 2 Select Internet Filters Pa...

Page 78: ...st Function and Use Blocked web sites list Access is blocked to websites included in the blocked websites list Use the blocked websites list if access to most web sites is allowed and just a few are to be blocked Permitted websites list Access is allowed to websites included in the per mitted websites list Use the permitted websites list if access to most websites is blocked and only a few are all...

Page 79: ...tions that require fast reaction times for exam ple company access terminal applications games These applica tions will be granted higher priority When an application of this cat egory uses the full capacity of the internet connection the data of other applications will be transferred with lower priority Background applications have the lowest priority This category is for applications that run in...

Page 80: ...net users controlled access to the computers in your network Port Sharing on Protocols Port sharing in the FRITZ Box is possible on the following protocols Protocol Internet Protocol Explanation PING IPv6 The FRITZ Box responds to ping queries from the internet that are directed to the IPv6 address of the FRITZ Box Additionally you can set up PING6 port forwarding rules for each computer in the ho...

Page 81: ...n be opened for each computer in the network ESP GRE IPv4 Within IPv4 networks you can open the firewall for the two protocols ESP and GRE which do not use ports Instructions Configuring Port Sharing 1 Open the user interface see page 46 2 Select Internet Permit Access Port Sharing 3 For instructions open the online help FRITZ Box 6850 LTE 81 User Interface Internet Menu ...

Page 82: ...ddress changes the FRITZ Box transmits the new IP address to the dynamic DNS provider in the form of an update request Then the domain name is assigned to the current IP address by the dy namic DNS provider Dynamic DNS and MyFRITZ MyFRITZ can be used as an alternative to dynamic DNS The two ser vices can also be used in parallel For more information on MyFRITZ see page 189 Requirements You are reg...

Page 83: ... Web Enable this protocol to allow access to the FRITZ Box from the internet FTP File Transfer Proto col FTP is a network protocol for transmitting files in IP networks Enable this protocol to allow access by FTP to the FRITZ Box storage media from the internet FTPS FTP over SSL FTPS is a method for encrypting the FTP protocol Enable this protocol to secure transmis sion over FTP Requirements Acce...

Page 84: ...s from the internet and to ac cess contents on the storage media The protocols for the desired access must be enabled in the FRITZ Box Instructions Enabling HTTPS FTP and FTPS in the FRITZ Box 1 Open the user interface see page 46 2 Select Internet Permit Access FRITZ Box Services 3 For instructions open the online help FRITZ Box 6850 LTE 84 User Interface Internet Menu ...

Page 85: ...The data are transmitted in encrypt ed form via what is known as a tunnel This excludes the possibility of unauthorized access to the data This way field representatives for in stance can connect with the corporate network via VPN Example Configuration Alternative As an alternative to VPN you can use the MyFRITZ service For more information see page 189 FRITZ Box 6850 LTE 85 User Interface Interne...

Page 86: ... software for free downloading The FRITZ VPN software is a VPN client Install the pro gram on the network devices from which you would like to reach the FRITZ Box over a VPN connection Instructions Configuring VPN in the FRITZ Box 1 Open the user interface see page 46 2 Select Internet Permit Access VPN 3 For instructions open the online help FRITZ Box 6850 LTE 86 User Interface Internet Menu ...

Page 87: ...er vices in the home network FRITZ NAS access via SMB or FTP FTPS Access to the user interface with http or https over IPv6 The DNS resolver of the FRITZ Box supports queries to IPv6 addresses AAAA records and can submit queries over IPv6 to the up stream DNS resolver of the internet service provider The globally valid prefix is distributed via router advertisement For guest access to the Wi Fi ne...

Page 88: ...tion over NTP Network Time Protocol Remote access via HTTPS Dynamic DNS via dyndns org or namemaster de Requirements IPv6 must be installed and enabled on the computers in your home network standard in Windows since Windows Vista and Windows 7 in Mac OS X since macOS 10 Instructions Configuring IPv6 in the FRITZ Box 1 Open the user interface see page 46 2 Select Internet Account Information IPv6 3...

Page 89: ...he Answering Machine 93 Using the Fax Function 95 Configuring Call Diversion 96 Configuring Call Blocks 97 Configuring Do Not Disturb 99 Setting an Alarm 100 Configuring a Dialing Rule 101 Reducing the Radiation of DECT Emissions 102 Allowing Non Encrypted Connections 104 FRITZ Box 6850 LTE 89 User Interface Telephony Menu ...

Page 90: ...FRITZ Fon telephones Quick dial numbers Click to Dial Cordless telephone with support for CAT iq 2 0 Telephone book available in the telephone menu Quick dial numbers Click to Dial Others Quick dial numbers Click to Dial Kinds of Telephone Books You can set up different kinds of telephone books in the FRITZ Box Telephone Book Description Local telephone book The entire telephone book is saved in t...

Page 91: ...e online telephone books for instance separate telephone books for different FRITZ Fon telephones Quick dial numbers can be configured only in the first local telephone book Instructions Setting Up a New Telephone Book in the FRITZ Box 1 Open the user interface see page 46 2 Select Telephony Telephone Book New telephone book 3 For instructions open the online help Instructions Creating a New Telep...

Page 92: ...3 For instructions open the online help FRITZ Box 6850 LTE 92 User Interface Telephony Menu ...

Page 93: ...business contacts You can set up a separate an swering machine for each telephone number Example 2 You use the answering machine in the office and the answering ma chine should record messages at all times However callers should hear a different message during office hours than outside of business hours For this you can set up two answering machines with different mes sages for the office telephon...

Page 94: ...e already been accepted by the answering machine can be picked up on your telephone For more information see page 211 Instructions Listening to the Answering Machine via Remote Playback If you enabled remote playback in the configuration of the answering machine then you can listen to an enabled answering machine from on the go 1 Call your telephone line 2 When the answering machine answers Press ...

Page 95: ...Fax Length A maximum of ten A4 pages can be transmitted as a fax If you append a graphics file page 10 is reserved for the graphics Instructions Configuring the Fax Function 1 Open the user interface see page 46 2 Select Telephony Telephony Devices 3 For instructions open the online help Instructions Sending Faxes 1 Open the user interface see page 46 2 Select Telephony Fax 3 For instructions open...

Page 96: ...s all calls for a certain telephone number or a certain telephone Destination Numbers You can divert calls to Another telephone number a different telephone line or mobile telephone number One of the FRITZ Box s internal answering machines Example While you are on the go calls are to be forwarded from the office to your mobile telephone Instructions Configuring Call Diversion 1 Open the user inter...

Page 97: ...lls from the blocked telephone number However the call block only works if the caller allows transmis sion of their telephone number Calls without a telephone number anonymous calls The FRITZ Box will not accept any calls from callers who withhold their telephone number Example 1 You would like to prevent dialing of expensive premium telephone numbers For this you can set up a call block for outgo...

Page 98: ...uctions Configuring a Call Block 1 Open the user interface see page 46 2 Select Telephony Call Handling Call Blocks 3 For instructions open the online help FRITZ Box 6850 LTE 98 User Interface Telephony Menu ...

Page 99: ...urb cannot be configured for IP telephones connected via LAN port Wi Fi Example You do not want your telephone to ring between 11 pm and 6 am Instructions Setting Up Do Not Disturb 1 Open the user interface see page 46 2 Select Telephony Telephony Devices Edit Do Not Disturb 3 For instructions open the online help FRITZ Box 6850 LTE 99 User Interface Telephony Menu ...

Page 100: ...e specified time Example You would like your telephone to wake you at 6 30 every morning Instructions Configuring the Alarm 1 Open the user interface see page 46 2 Select Telephony Alarm 3 For instructions open the online help FRITZ Box 6850 LTE 100 User Interface Telephony Menu ...

Page 101: ...numbers for instance to mobile networks or to foreign countries Example You have a telephone number with which you can save on international calls Then configure a dialing rule for international calls Instructions Configuring Dialing Rules 1 Open the user interface see page 46 2 Select Telephony Call Handling Dialing Rules 3 For instructions open the online help FRITZ Box 6850 LTE 101 User Interfa...

Page 102: ... You can enable these settings individually or at the same time Requirements All registered cordless telephones support DECT Eco Under Tele phony DECT DECT Monitor in the FRITZ Box user interface DECT Eco supported is displayed for each telephone The following devices are not registered with the FRITZ Box FRITZ DECT devices with an outlet switch FRITZ DECT Repeater another FRITZ Box in DECT repeat...

Page 103: ...ble the checkbox DECT Eco 4 Select whether DECT Eco should always be enabled or define times when DECT Eco should be switched on and off 5 Click on Apply FRITZ Box 6850 LTE 103 User Interface Telephony Menu ...

Page 104: ...TZ Box features cannot be used if you allow non en crypted connections Registration of FRITZ DECT Repeater or FRITZ Box in DECT repeater mode DECT Eco HD telephony With FRITZ Fon ring tones of your own web radio podcasts back ground image photos of callers and playback of music files by the FRITZ Box media server Instructions Allowing Non encrypted Connections 1 Open the user interface see page 46...

Page 105: ...ributing IPv4 Addresses 115 Changing IPv6 Settings 117 Configuring a Static IP Route 119 Obtaining an IP Address Automatically 121 Configuring LAN Guest Access 123 Configuring Wake on LAN 125 Configuring USB Devices 126 Configuring and Using the Media Server 131 Assigning a FRITZ Box Name 133 FRITZ Box 6850 LTE 105 User Interface Home Network Menu ...

Page 106: ... from here you can update all FRITZ Box products in your home net work and integrate them into the FRITZ Box Mesh Home Network and Mesh An overview diagram shows all of the devices connected with the FRITZ Box along with all Mesh Repeaters The overview diagram displays the following information The FRITZ Box the IP address of the FRITZ Box in the home net work the SSID of the Wi Fi network and the...

Page 107: ... and Current Software Version ta ble FRITZ Box The FRITZ Box itself Network devices all network devices connected with a network ca ble or via Wi Fi for example computers PCs laptops mobile ter minal devices tablets smartphones wireless repeaters TV sets Telephones all of the telephones connected with the FRITZ Box USB devices all connected USB devices for example USB storage media USB printers US...

Page 108: ...s from FRITZ the current FRITZ OS version will be dis played For network devices there is a Details link with which you can open the detailed view for the given device FRITZ Box Up date For FRITZ products the Update column displays whether the installed FRITZ OS is the latest or whether an update is available If there is an up date you can install it directly from the table FRITZ Box 6850 LTE 108 ...

Page 109: ...twork device Network devices are devices that are connect ed with the FRITZ Box in one of the following ways with a network cable to a LAN port on the FRITZ Box via Wi Fi via the internet with a VPN connection see page 85 Network All network devices on the FRITZ Box com prise a network Internet protocol IP Communication within the network takes place using the internet protocol IP for short The in...

Page 110: ...ed with a net work cable via Wi Fi or over VPN A network device that is con nected sometimes with a network cable and sometimes via Wi Fi has two entries in the table one for each connection Idle connections Even connections that are currently not active are displayed Only shown here VPN connections are displayed only in this table Guest network overview Connections to the guest network are dis pl...

Page 111: ... Box With the Add Device function this can be done without actually connecting any network devices Removing Devices Unused connections can be removed individually or all at once as long as they do not have any special settings When a single unused connec tion is removed all of the settings configured for this device are also deleted A click on the Remove button removes all inactive connections for...

Page 112: ...ection The home network of the FRITZ Box is connected with another FRITZ Box network via a LAN LAN linkup The FRITZ Box is integrated in an existing FRITZ Box network and both FRITZBoxes are operating in router mode cascaded In both cases the FRITZBoxes involved cannot have any identical IPv4 networks The IPv4 address must be changed in at least one FRITZ Box IPv4 Factory Settings The following va...

Page 113: ... fixed IPv4 address that cannot be changed The FRITZ Box can always be reached at this IPv4 address IPv4 Address Purpose 169 254 1 1 The FRITZ Box can always be reached at this IPv4 address For instructions on using the emergency IPv4 address see page 229 IPv4 Network IPv4 IPv4 stands for internet protocol version 4 Together the IPv4 ad dress of the FRITZ Box and the subnet mask specify the IPv4 n...

Page 114: ...2 Select Home Network Network Network Settings 3 For instructions open the online help FRITZ Box 6850 LTE 114 User Interface Home Network Menu ...

Page 115: ...ocat ed in the same IP network The DHCP server of the FRITZ Box is enabled upon delivery One part of the IPv4 address range of the FRITZ Box is reserved for the DHCP server The DHCP server assigns IP addresses from this range to the network devices IPv4 Addresses Reserved for the DHCP Server upon Delivery 192 168 178 20 192 168 178 200 You can change the address range for the DHCP server if needed...

Page 116: ...ters with the FRITZ Box it receives an IPv4 address from the DHCP server Every time the network device is restarted the DHCP server assigns it an IP address again Always Assign the Same IPv4 Address You can specify that the DHCP server always assign the same IPv4 ad dress to network devices This option can be enabled under Home Network Network Network Connections in the detailed settings of the ne...

Page 117: ...igns unique local addresses to the net work devices so that they can com municate with each other Additional IPv6 routers in the home network This FRITZ Box provides the default IPv6 connection Other IPv6 routers are disregarded DNSv6 server in the home net work Also announce the DNSv6 server via router advertisement DHCPv6 server in the home net work The DHCPv6 server is enabled On ly the DNS ser...

Page 118: ...2 Select Home Network Network Network Settings 3 For instructions open the online help FRITZ Box 6850 LTE 118 User Interface Home Network Menu ...

Page 119: ...s whose IP destination addresses are unknown are forward ed to the internet by default In the application described above be cause the FRITZ Box does not know the destination addresses that be long to the subnet it forwards the packet to the internet To prevent this from happening the FRITZ Box must know the network address of the subnet and the IP address of the interface to the subnet These two ...

Page 120: ... Open the user interface see page 46 2 Select Home Network Network Network Settings 3 In the Static Routing Table area click on the IPv6 Routes but ton 4 For instructions open the online help FRITZ Box 6850 LTE 120 User Interface Home Network Menu ...

Page 121: ...ies 4 Under This connection uses the following items select Internet Protocol Version 4 TCP IPv4 5 Click on the Properties button 6 On the General tab enable the options Obtain an IP addres s automatically and Obtain DNS server address automatically 7 Click on OK to save the settings 8 Enable the options Obtain an IP address automatically and Ob tain DNS server address automatically for the intern...

Page 122: ...n list 5 Click on OK The network device now automatically receives an IP address from the FRITZ Box Obtaining an IP Address Automatically in Linux For comprehensive information and tips on network settings in Linux see for example www tldp org HOWTO NET3 4 HOWTO 5 html FRITZ Box 6850 LTE 122 User Interface Home Network Menu ...

Page 123: ...rofile can be used at the LAN guest access You can edit the Guest access profile in the Internet Filters Ac cess Profiles menu The preconfigured Guest access profile allows and prohibits the fol lowing activities on the guest access Allowed Not Allowed Surfing the web according to the filters specified in the blocked websites list or permitted web sites list Accessing contents of the home network ...

Page 124: ...ave a network cable Instructions Configuring LAN Guest Access 1 Open the user interface see page 46 2 Select Home Network Network Network Settings 3 For instructions open the online help FRITZ Box 6850 LTE 124 User Interface Home Network Menu ...

Page 125: ...for IPv6 connections Requirements The network adapter of the computer supports Wake on LAN The computer is connected with the FRITZ Box via a FRITZ Powerline device or by network cable For access from the internet the computer must be in standby op eration Instructions Configuring Wake on LAN 1 Open the user interface see page 46 2 Select Home Network Network Network Connections Edit Device Detail...

Page 126: ...he FRITZ Box home network can use these USB devices jointly and simultaneously Compatible USB Devices USB storage media compatible with EXT2 3 4 FAT FAT32 or NTFS flash drives external hard drives card readers USB printers USB all in one printers USB scanners USB hubs FRITZ Box 6850 LTE 126 User Interface Home Network Menu ...

Page 127: ... that are connected with the computer via the FRITZ Box USB remote connection The FRITZ Box cannot defend connected USB storage media from external influences Voltage peaks or drops during an electrical storm can result in the loss of data Therefore you should back up the contents of the USB storage media on a regular basis Place USB hard drives as far away from the FRITZ Box as possible in order ...

Page 128: ...Configuring a USB Printer as a Network Printer Windows 8 A USB printer connected to the FRITZ Box can be configured as a net work printer in Windows 8 1 Press the keyboard shortcut Windows key X and select Control Panel from the context menu 2 Click on Hardware and Sound and select Devices and Printers 3 In the menu bar click on Add a printer 4 In the Add Printer window select The printer that I w...

Page 129: ...ress http fritz box in the Hostname or IP address field 7 Click on Next 8 If the Printer Sharing window appears select Do not share this printer and click on Next 9 Click on Finish The USB printer has been configured and can be used as a network printer Instructions Configuring a USB Printer as a Network Printer Mac OS X 10 5 or Higher A USB printer connected to the FRITZ Box can be configured as ...

Page 130: ...pe select Raw TCP 2 Enter the port 9100 3 Enter fritz box as the printer name Configuring USB 3 0 or 2 0 mode In the FRITZ Box user interface the following settings for the USB port are located under Home Network USB Storage USB Settings Setting Function Power Mode USB 3 0 Full transmission capacity During operation of USB devices slow data trans mission in the 2 4 GHz Wi Fi network and poor voice...

Page 131: ... Box detects media files automatically and makes them available in a clear playlist You can decide yourself which media sources on the media server should be made available to the users in the home network and from the internet Tip Writing large amounts of data to a storage medium connected to the FRITZ Box can take a while You can accelerate the process by copying the data to the storage medium o...

Page 132: ...ctions Configuring and Using the Media Server 1 Open the user interface see page 46 2 Select Home Network Media Server Settings Home Net work Media Server Web Radio or Home Network Media Server Podcast 3 For instructions open the online help FRITZ Box 6850 LTE 132 User Interface Home Network Menu ...

Page 133: ...ame is adopted in the following areas of your home network Name of the Wi Fi network SSID Name of the Wi Fi guest network SSID Name of the working group released for home network sharing Name of the media server Name of the DECT base station Push service sender name Name of your FRITZ Box in the MyFRITZ device overview Instructions Assigning a FRITZ Box Name 1 Open the user interface see page 46 2...

Page 134: ... Interface Wi Fi Menu Contents of this chapter Switching the Wi Fi Network On and Off 135 Selecting the Wi Fi Channel 136 Configuring Wi Fi Guest Access 138 FRITZ Box 6850 LTE 134 User Interface Wi Fi Menu ...

Page 135: ...Fi menu of a connected FRITZ Fon cordless telephone in the Convenience Wi Fi menu of the MyFRITZ App by keypad code using a connected telephone see page 208 Instructions Switching the Wi Fi Network On and Off by Schedule 1 Open the user interface see page 46 2 Select Wi Fi Schedule 3 For instructions open the online help Tip The FRITZ Box schedule can be transferred to other connected AVM devices ...

Page 136: ...eless devices Recommen dation Use for applications with a low to normal throughput rate for instance reading and writing email Use for applications with a steadily high throughput rate for instance stream ing Automatic Configuration of the Wi Fi Channel Settings by the FRITZ Box With the Set Wi Fi channel settings automatically setting the FRITZ Box automatically searches for a channel subject to ...

Page 137: ...and the 5 GHz frequency ranges AP steering Access Point steering For a wireless device in the Mesh Wi Fi the FRITZ Box can select the FRITZ device which is currently the best access point to the Mesh Wi Fi Disable Mesh Wi Fi steering only if a wireless device experiences prob lems with Wi Fi connections There are a few wireless devices that are incompatible with Mesh Wi Fi steering Instructions Ad...

Page 138: ...name SSID You can provide the ac cess information to your guests via QR code or print it out for them With a public hotspot you can make Wi Fi access available to guests in a public space such as a restaurant or a medical practice The public hotspot receives its own Wi Fi hotspot name SSID but remains non encrypted so that no Wi Fi network key is required The Guest Access Profile Wireless devices ...

Page 139: ... Captive portal With a captive portal you can inform guests about the terms of use you defined and then route them to your website Visibility in the guest network Specify whether or not the users wireless devices can reach each other in the Wi Fi guest network Switch off auto matically The Wi Fi guest access is disabled automatical ly after a time range you specify or whenever the last guest has l...

Page 140: ...enu and time limit in the Guest access profile Example Configuration Instructions Configuring Wi Fi Guest Access 1 Open the user interface see page 46 2 Select Wi Fi Guest Access 3 For instructions open the online help FRITZ Box 6850 LTE 140 User Interface Wi Fi Menu ...

Page 141: ...142 Configuring a Group of Switchable Sockets and LED Lights 144 Setting Up a Group of Radiator Controls 145 Configuring a Template for Switchable Sockets and LED Lights 146 Configuring a Template for Radiator Controls 147 FRITZ Box 6850 LTE 141 User Interface Smart Home Menu ...

Page 142: ...ork FUNctional Smart Home standard FRITZ DECT 210 200 Switchable Sockets With the FRITZ DECT 210 200 switchable sockets you can control the power supply to lights and other electric devices manually or by schedule You can also measure the power consumption of these de vices You operate the sockets in the FRITZ Box user interface with a FRITZ DECT 440 400 switch with FRITZ App Smart Home or with a ...

Page 143: ... 400 switches you can switch the LED light With FRITZ App Smart Home you can also dim the LED light and change its color FRITZ DECT 500 requires an E 27 lighting fixture HAN FUN Devices You can also connect Smart Home devices from other manufacturers to the FRITZ Box and configure and operate them in the FRITZ Box user interface for instance motion sensors and door and window contacts The devices ...

Page 144: ... devices can be switched on and off and controlled automatically as a group You can configure automatic switching for a group and specify one Smart Home device that switches the entire group on and off together Instructions Configuring a Group of Switchable Sockets and LED Lights 1 Open the user interface see page 46 2 Select Smart Home Groups and Templates 3 For instructions open the online help ...

Page 145: ... can config ure heating periods with 2 temperatures schedule heating periods with one temperature vacation switching and periods when heating is off Instructions Setting Up a Group of Radiator Controls 1 Open the user interface see page 46 2 Select Smart Home Groups and Templates 3 For instructions open the online help FRITZ Box 6850 LTE 145 User Interface Smart Home Menu ...

Page 146: ...amps connected to two switchable sock ets which have been configured as a group In another room you have three different LED lights connected To switch all switchable sockets and LED lights you can configure one or more templates one template to enable automatic switching schedule one template to switch all sockets LED lights on or off one template to delete automatic switching for the sockets LED...

Page 147: ...several radiator con trols The other rooms have only one radiator control each To control all radiator controls in all rooms together you can configure one or more templates one template to preheat the entire home for instance with boost mode or a schedule one template to maintain the same temperature on all radiators while you are gone vacation switching one template to turn off all radiators Ins...

Page 148: ...User Interface Diagnostics Menu Contents of this chapter Starting Function Diagnostics 149 Starting Security Diagnostics 151 FRITZ Box 6850 LTE 148 User Interface Diagnostics Menu ...

Page 149: ... the FRITZ Box FRITZ Box version FRITZ OS up to date Login Configured login method to the FRITZ Box user interface LAN Allocation of LAN ports Power settings on LAN ports Wi Fi Wi Fi frequency band enabled disabled with Wi Fi function Number of wireless devices connected Security settings DECT DECT enabled disabled Number of DECT devices connected USB devices Number of storage media connected Numb...

Page 150: ... Number of network devices connected with the FRITZ Box at present or at an earlier point in time Number of network devices online Smart Home Number of Smart Home devices Wi Fi Environment Wi Fi frequency band with number of Wi Fi networks on the same or an adjacent channel Instructions Starting Function Diagnostics 1 Open the user interface see page 46 2 Select Diagnostics Function 3 For instruct...

Page 151: ...ics Test Points Area Checkpoint Status FRITZ OS FRITZ Box version FRITZ OS up to date Login Configured login method to the FRITZ Box user interface Internet connection Ports opened on the FRITZ Box Protocols used on these ports Port sharing for home network devices to the internet Filters for internet access MyFRITZ Status of MyFRITZ activation MyFRITZ account email address Registration link for M...

Page 152: ...s settings for international calls and security relevant connection set tings IP telephone settings connected with the FRITZ Box directly or via FRITZ App Fon CAPIoverTCP driver function CAPI drivers install virtual modem drivers so that analog services like faxing can be used digitally With CAPIoverTCP you can use the FRITZ Fax for FRITZ Box program with the FRITZ Box to send and receive faxes FR...

Page 153: ...orage me dia Which rights write and read are included Whether access is permitted only via the home network or also from the internet Instructions Starting Security Diagnostics 1 Open the user interface see page 46 2 Select Diagnostics Security 3 For instructions open the online help FRITZ Box 6850 LTE 153 User Interface Diagnostics Menu ...

Page 154: ...er Interface Language 163 Changing Regional Options 164 Adjusting the Time Zone 165 Saving Settings 166 Loading Settings 167 Restarting the FRITZ Box 168 Restoring Factory Settings 169 Performing a FRITZ OS Update Automatically 171 Performing a FRITZ OS Update in the Mesh Overview 174 Performing a FRITZ OS Update with the Wizard 176 Performing a FRITZ OS Update Manually 178 FRITZ Box 6850 LTE 154 ...

Page 155: ...gular email messages with data on FRITZ Box usage and connections Smart Home Sends you the status of a Smart Home device regularly or when important events occur Wi Fi guest access Sends a message whenever devices register with or deregister from the Wi Fi guest access Calls Sends you email about telephone calls and calls from door intercom systems including camera images You have the option of re...

Page 156: ...ssword Change Notice Sends you an email every time changes are made to a FRITZ Box setting or when potential ly security relevant events occur Current IP address Sends the IP address assigned by the internet service provider every time the internet con nection is established Instructions Enabling Push Service 1 Open the user interface see page 46 2 Select Overview Wizards 3 For instructions open t...

Page 157: ... FRITZ Box upon delivery The preconfigured FRITZ Box password for your FRITZ Box is printed on the FRITZ Box service card FRITZ Notes and on the type label on the bottom of the housing of your FRITZ Box With the FRITZ Box password you can specify the following You can replace the preconfigured password with a FRITZ Box password you choose yourself Every user who logs in with the FRITZ Box password...

Page 158: ...Box user accounts You can configure the following rights for each FRITZ Box user Access the FRITZ Box from the internet View and edit FRITZ Box settings View listen to voice messages faxes FRITZ App Fon and call list Control Smart Home devices Access selected network storage NAS Establish a VPN connection to the FRITZ Box FRITZ Box Password or FRITZ Box Users You can log in to the user interface o...

Page 159: ...For FRITZ Box users select a username that begins with a letter from a to z in upper or lower case and has a maximum of 32 char acters see page 160 Select a password with at least twelve characters which includes capitals and lower case letters as well as numerals and special characters see page 160 Configure the Forgot Password push service When you have for gotten a password the FRITZ Box sends ...

Page 160: ...llowed not allowed Special characters _ allowed allowed Special characters not allowed allowed Special characters not allowed not allowed Instructions Configuring a FRITZ Box Password 1 Open the user interface see page 46 2 Select System FRITZ Box Users Login to Home Network 3 For instructions open the online help Instructions Configuring FRITZ Box Users 1 Open the user interface see page 46 2 Sel...

Page 161: ...he FRITZ Box answering machine The LED stops flashing as soon as all new messages have been heard Example 2 You would like to be notified when the data or time included in your in ternet package stipulated in the Internet Online Monitor Online Me ter has been exhausted The Info LED will then flash when the con figured volume has been exceeded Instructions Selecting the Signaling of the Info LED 1 ...

Page 162: ...the Buttons on the FRITZ Box 1 Open the user interface see page 46 2 Select System Buttons and LEDs Keylock 3 Enable the checkbox Buttons locked 4 Click on Apply The buttons are locked Instructions Unlocking the Buttons on the FRITZ Box 1 Open the user interface see page 46 2 Select System Buttons and LEDs Keylock 3 Disable the Buttons locked checkbox 4 Click on Apply The button lock is disabled F...

Page 163: ...thin 2 minutes after you changed the language setting in the FRITZ Box click on Can cel on the FRITZ Fon Instructions Setting the User Interface Language 1 Open the user interface see page 46 2 Select the System Region and Language Language menu 3 Select the desired language from the Language Settings drop down list 4 Click on Apply The FRITZ Box will now restart After restarting the user inter fa...

Page 164: ...your FRITZ Box for telephone calls This way you ensure that the FRITZ Box adapts optimally to the telephony functionality of the coun try in which it is used Instructions Changing Regional Options 1 Open the user interface see page 46 2 Select System Region and Language Regional Options 3 For instructions open the online help FRITZ Box 6850 LTE 164 User Interface System Menu ...

Page 165: ...ry with daylight saving time you can enable the option to adjust to daylight time automatically Important For all features of the FRITZ Box to work smoothly the FRITZ Box must always be set to the local time zone where it is located Instructions Adjusting the Time Zone 1 Open the user interface see page 46 2 Select System Region and Language Time Zone 3 For instructions open the online help FRITZ ...

Page 166: ... FRITZ Box of the same model You can load the saved settings into a FRITZ Box of a different mod el Instructions Saving Settings Automatically 1 Open the user interface see page 46 2 Select System Push Service Push Services 3 For instructions open the online help Instructions Saving Settings Manually 1 Open the user interface see page 46 2 Select System Backup Save 3 For instructions open the onli...

Page 167: ... the same model You can load the saved settings into a FRITZ Box of a different mod el When restoring your FRITZ Box settings you can choose whether to re store all settings or only certain selected settings Instructions Loading Settings 1 Open the user interface see page 46 2 Select System Backup Restore 3 For instructions open the online help FRITZ Box 6850 LTE 167 User Interface System Menu ...

Page 168: ...alized Events in the System Event Log menu are deleted Settings you made in the FRITZ Box remain intact Instructions Restarting the FRITZ Box 1 Remove the power adapter of the FRITZ Box from the electrical outlet 2 Wait 5 seconds 3 Plug the power adapter back into the outlet Restarting the FRITZ Box takes about 2 minutes Instructions Restarting the FRITZ Box from the User Interface 1 Open the user...

Page 169: ... disposed of Consequences of Resetting All settings you made in the FRITZ Box are deleted The internal memory of the FRITZ Box will be deleted In addition to contents on FRITZ NAS messages received on the answering ma chine and faxes are discarded The network key from the factory settings will be activated again The name of the Wi Fi network SSID will be reset The IP configuration of the factory s...

Page 170: ...46 2 In the FRITZ Box user interface select the System Backup menu 3 Select the Factory Settings tab 4 Click on the Load Factory Settings button The FRITZ Box is reset to its factory settings All data are deleted Tip If you intend to restart operation of the FRITZ Box we recommend up dating the FRITZ OS of the FRITZ Box see page 174 FRITZ Box 6850 LTE 170 User Interface System Menu ...

Page 171: ... on all FRITZ products in your FRITZ Box home network This keeps your FRITZ products up to date and ensures optimum synchronization of all devices in your home network Properties of Automatic Updates In the System Update Auto Update menu you can specify when and which updates should be installed automatically or whether you would like to be merely informed about new FRITZ OS updates The de fault s...

Page 172: ...ew versions automatically The FRITZ Box indicates on the Overview page that a new version of FRITZ OS is available Every new version of FRITZ OS will be installed automatically The FRITZ Box selects a suitable time for the update generally at night During installation all internet and tele phony connections will be interrupted briefly Tip The FRITZ Box is preconfigured for automatic updates genera...

Page 173: ...lled or searched for automati cally you can disable this function Tip We recommend keeping the search for updates and the automatic in stallation of updates enabled This way you benefit from further devel opments of existing and new features for your FRITZ Box 1 Open the user interface see page 46 2 Select Internet Account Information AVM Services 3 For instructions open the online help FRITZ Box ...

Page 174: ... network This keeps your FRITZ products up to date and ensures optimum synchronization of all devices in your home network Instructions Performing a FRITZ OS Update in the Mesh Overview Important Do not clear the connection between the FRITZ Box and the comput er during a FRITZ OS update and do not unplug the power cord Inter rupting a FRITZ OS update can damage your FRITZ Box 1 Open the user inte...

Page 175: ...4 Start the update by clicking on Update and wait until the mes sage Update was successful appears FRITZ Box 6850 LTE 175 User Interface System Menu ...

Page 176: ...ation of all devices in your home network Instructions Performing a FRITZ OS Update with the Wizard Important Do not clear the connection between the FRITZ Box and the comput er during a FRITZ OS update and do not unplug the power cord Inter rupting a FRITZ OS update can damage your FRITZ Box 1 Open the user interface see page 46 2 On the Overview page select the Wizards menu 3 Start the Update wi...

Page 177: ... an update click on the Start Update button The FRITZ OS update begins and the Info LED starts flashing The FRITZ OS update is complete when the LED stops flashing FRITZ Box 6850 LTE 177 User Interface System Menu ...

Page 178: ... on all FRITZ products in your FRITZ Box home network This keeps your FRITZ products up to date and ensures optimum synchronization of all devices in your home network Instructions Performing a FRITZ OS Update Manually Important Do not clear the connection between the FRITZ Box and the comput er during a FRITZ OS update and do not unplug the power cord Inter rupting a FRITZ OS update can damage yo...

Page 179: ...efore the update Assign a password for the encryption of your backup file Perform the additional confirmation and click on OK Save the backup file 7 Click on the Browse button and choose the file with the new FRITZ OS you already downloaded and saved on your computer 8 Click on Start Update The FRITZ OS update begins and the Info LED starts flashing The FRITZ OS update is complete when the Info LE...

Page 180: ...User Interface Wizards Menu Contents of this chapter Using the Wizards 181 FRITZ Box 6850 LTE 180 User Interface Wizards Menu ...

Page 181: ...sist you in step by step configuration Wizard Function Manage Telephony Devices Connects and configures the fol lowing devices telephones answering machine fax machines cordless DECT telephones Manage Telephone Numbers Adds and edits telephone num bers Configure Internet Connection Configures and check your inter net connection via the mobile net work Check the Status of the FRITZ Box Performs dia...

Page 182: ...FRITZ OS is available for your FRITZ Box Configure Push Service Sets up push services automatic email sent with status and usage data More Functions in Brief Introduces new and interesting functions settings and features of the FRITZ Box Instructions Starting Wizards 1 Open the user interface see page 46 2 Click on the Wizards menu 3 Start the wizard of your choice with a mouse click 4 Follow the ...

Page 183: ...FRITZ NAS Contents of this chapter FRITZ NAS Features 184 Expanding FRITZ NAS Storage 186 Displaying FRITZ NAS in a File Manager 187 Saving FRITZ NAS Storage 188 FRITZ Box 6850 LTE 183 FRITZ NAS ...

Page 184: ...ts in the FRITZ Box home network can start FRITZ NAS in a web browser and use it as a platform to access contents like music images videos and docu ments in the FRITZ Box memory The FRITZ Box storage is composed of internal memory configured online storage connected USB storage media Areas of the FRITZ NAS User Interface FRITZ Box 6850 LTE 184 FRITZ NAS ...

Page 185: ...x version 17 or higher or Google Chrome version 23 or higher Instructions Starting FRITZ NAS in the Home Network 1 Open a web browser 2 Enter fritz nas in the address bar of the browser 3 If password protection is configured Log in to your FRITZ Box FRITZ NAS opens and displays the storage media enabled in the FRITZ Box Instructions Starting FRITZ NAS in the Internet 1 Open a web browser 2 Enter m...

Page 186: ...x can be protected by defining a password in the user interface For user oriented rights management you can configure different FRITZ Box users You can set a password for each FRITZ Box user and specify which FRITZ NAS contents they are allowed to access Instructions Configuring Online Storage 1 Open the user interface see page 46 2 Select Home Network USB Storage 3 For instructions open the onlin...

Page 187: ...rer 2 Enter fritz nas in the address bar of the browser The NAS of your FRITZ Box is displayed in Windows Explorer You can list rename copy and delete files Instructions Displaying FRITZ NAS in OS X Finder 1 Click on the Finder icon with the right mouse button to open the context menu of the Finder 2 Select the Connect to Server option 3 Enter the server address smb fritz nas The network attached ...

Page 188: ...Open FRITZ NAS 2 Select the data you would like to save 3 Click in the FRITZ NAS toolbar on the icon for downloading select a storage location for the data and save with OK The selected data are copied to a ZIP file in the download folder you specified This concludes the saving of your data from the internal memory of the FRITZ Box FRITZ Box 6850 LTE 188 FRITZ NAS ...

Page 189: ...MyFRITZ Contents of this chapter What Is MyFRITZ 190 Creating a New MyFRITZ Account 193 Configuring MyFRITZ App in Android 194 Configuring the MyFRITZ App in iOS 195 FRITZ Box 6850 LTE 189 MyFRITZ ...

Page 190: ...ns from on the go FRITZ Box func tions in the home network Ac cessed via login with the MyFRITZ account on the http www myfritz net website a mobile device with MyFRITZ App installed MyFRITZ link in the FRITZ Box user interface or via http myfritz box address in the browser Using MyFRITZ in the Internet MyFRITZ Account myfritz net With the MyFRITZ account you can log in to the FRITZ Box Overview p...

Page 191: ...net service provider did not assign a public IPv4 address to your FRITZ Box for instance for connections with the dual stack lite protocol The FRITZ Box does not have a public IPv4 address if the message FRITZ Box uses a DS Lite tunnel is displayed in the Connections section of the Overview menu in the user interface MyFRITZ from a Mobile Device MyFRITZ App With the free MyFRITZ App you receive in...

Page 192: ... Call list View calls and listen to messages FRITZ NAS Access home network storage for instance for photo music or video files Convenience functions Display and switch Wi Fi WPS guest ac cess answering machines on and off Smart Home Switch and control smart plugs and radiator controls Which functions you can access depends on the rights configured for the FRITZ Box users logged in If you logged in...

Page 193: ... Account and FRITZ Box You only have to set up a MyFRITZ account once It exists no mat ter which FRITZ Box was used to create it Once an account has been created you can register any number of FRITZ Box models with your MyFRITZ account If you switch to a new FRITZ Box you can then reg ister the new model with your existing MyFRITZ account and delete any old FRITZ Box models no longer in use Instru...

Page 194: ...ow access for ap plications option is enabled in the Access Settings in the Home Network section of the Home Network Network Network Set tings Instructions Configuring MyFRITZ App 1 Install the MyFRITZ App from the Google Play Store on your mo bile device 2 Open the MyFRITZ App 3 If multiple FRITZ Box models are displayed select the FRITZ Box you want to connect with 4 To register with the FRITZ B...

Page 195: ...Box You configured a MyFRITZ account and your FRITZ Box is regis tered with this MyFRITZ account An account as a FRITZ Box user has been set up for you in your FRITZ Box and the FRITZ Box user has the rights Access from the internet allowed and FRITZ Box settings Instructions Configuring MyFRITZ App 1 Install the MyFRITZ App on your mobile Apple device 2 Open the MyFRITZ App 3 If multiple FRITZ Bo...

Page 196: ...es Contents of this chapter Information on Keypad Codes 197 Configuration on the Telephone 199 Operating on the Telephone 209 Restoring Factory Settings with the Telephone 222 FRITZ Box 6850 LTE 196 Controlling FRITZ Box with Keypad Codes ...

Page 197: ...CT telephones with their own base station The telephone is configured such that special characters and can be dialed see the manual of your telephone Rules Keypad codes do not work with smartphones Keypad codes do not work with FRITZ App Fon exception internal calls Only the following keypad codes work with IP telephones internal calls call transfer using keypad sequences suppressing telephone num...

Page 198: ...t call button Pick up the handset Enter the keypad code Hang up Telephone with call but ton usually green Enter the keypad code Press the Call Connect button Press the end call key FRITZ Box 6850 LTE 198 Controlling FRITZ Box with Keypad Codes ...

Page 199: ...n port Then you can enter internal numbers without the prefix for instance 1 instead of 1 Instead you must dial the prefix 0 for outside calls for instance 0030399760 instead of 030399760 Telephone without Call Button Telephone with Call Button Disable outside line access 11 0 Fon Wait for acknowledgment tone FRITZ Box 6850 LTE 199 Controlling FRITZ Box with Keypad Codes ...

Page 200: ... Outside Line Access for the Fon Port Telephone without Call Button Telephone with Call Button Enable outside line access 11 1 Fon Wait for acknowledgment tone FRITZ Box 6850 LTE 200 Controlling FRITZ Box with Keypad Codes ...

Page 201: ...FRITZ Box establishes a sec ond connection In either case extra charges will accrue according to your contracted telephone rates Telephone without Call Button Telephone with Call Button Configure immediate call diversion to destination call number DCN 21 DCN Configure call diversion after 20 seconds to destination call number DCN 61 DCN Configure call diversion on busy to the destination call numb...

Page 202: ...lephone without Call Button Telephone with Call Button Switch off immediate call diversion 21 Switch off delayed call diversion 61 Switch off call diversion on busy 67 Wait for acknowledgment tone FRITZ Box 6850 LTE 202 Controlling FRITZ Box with Keypad Codes ...

Page 203: ...lephone numbers will not be diverted Telephone without Call Button Telephone with Call Button Switch on immediate call diversion to destination call number DCN 21 DCN TN Switch on call diversion after 20 seconds to destination call number DCN 61 DCN TN Switch on call diversion on busy to the destination call number DCN 67 DCN TN Wait for acknowledgment tone FRITZ Box 6850 LTE 203 Controlling FRITZ...

Page 204: ...elephone without Call Button Telephone with Call Button Switch off immediate call diversion 21 TN Switch off delayed call diversion 61 TN Switch off call diversion on busy 67 TN Wait for acknowledgment tone FRITZ Box 6850 LTE 204 Controlling FRITZ Box with Keypad Codes ...

Page 205: ...Fon port with ringing to destination call number DCN 451 DCN Switch on call diversion for the Fon port after 20 seconds to destina tion call number DCN 421 DCN Switch on call diversion for the Fon port on busy to the destination call number DCN 431 DCN Switch on immediate call diversion for the Fon port on busy other wise delayed to the destination call number DCN 441 DCN Wait for acknowledgment t...

Page 206: ... Call Diversion for the Fon Port Telephone without Call Button Telephone with Call Button Switch off call diversion for the Fon port 401 Wait for acknowledgment tone FRITZ Box 6850 LTE 206 Controlling FRITZ Box with Keypad Codes ...

Page 207: ...ou can also use your FRITZ Fon cordless telephone as a baby moni tor See the manual of your FRITZ Fon for instructions Telephone without Call Button Telephone with Call Button Press the following keys 4 level TN Level specifies the sensitivity Permitted values 1 highest 8 lowest TN is the internal or external telephone number that the baby mon itor is supposed to call Internal numbers should also ...

Page 208: ...ephone Telephone without Call Button Telephone with Call Button Switch Wi Fi on 96 1 Wait for acknowledgment tone Instructions Switching Wi Fi Off Telephone without Call Button Telephone with Call Button Switch Wi Fi off 96 0 Wait for acknowledgment tone FRITZ Box 6850 LTE 208 Controlling FRITZ Box with Keypad Codes ...

Page 209: ...e answering machine Telephone without Call Button Telephone with Call Button Establish a connection to the answering machine 600 answering machine 1 601 answering machine 2 602 answering machine 3 603 answering machine 4 604 answering machine 5 Follow the voice menu Voice Menu of the Answering Machine Main Menu Level 1 Level 2 Level 3 1 Play back mes sages 3 Return call 5 Delete message 7 To previ...

Page 210: ...g message 2 Greeting for an nouncement mode 3 Closing message 1 Listen to all greet ings select greeting with 2 5 Delete greeting an nouncement 8 Record greeting end with 1 5 Enable record ing announcement mode no messages recorded in announce ment mode FRITZ Box 6850 LTE 210 Controlling FRITZ Box with Keypad Codes ...

Page 211: ...have already been accepted by an answering machine This can be the FRITZ Box answering machine or a connected an swering machine Calls that arrive at another connected telephone the other tele phone rings Telephone without Call Button Telephone with Call Button Press the following keys 09 FRITZ Box 6850 LTE 211 Controlling FRITZ Box with Keypad Codes ...

Page 212: ... Instructions Starting a Broadcast Call A group call or broadcast call is an internal call that is signaled on all telephones connected with the FRITZ Box Telephone without Call Button Telephone with Call Button Press the following keys for a broadcast call 9 All telephones on the FRITZ Box ring You will be connected to the telephone that picks up the call first FRITZ Box 6850 LTE 212 Controlling ...

Page 213: ...tton During the call with the party 1 press the hold button R The call is on hold Enter the telephone number of party 2 This can be an external tele phone number or an internal number from the FRITZ Box telephone book When party 2 accepts the call you can consult with others in the room Connect party 1 and party 2 with each other On cordless telephones 4 Others If party 2 cannot be reached or does...

Page 214: ...ne without a hold button see the manual of the telephone Telephone without Call Button Telephone with Call Button During the call with the party 1 press the hold button R The call is on hold Enter the telephone number of party 2 This can be an external tele phone number or an internal number from the FRITZ Box telephone book On cordless telephones 4 Others FRITZ Box 6850 LTE 214 Controlling FRITZ ...

Page 215: ...accept or reject waiting calls Telephone without Call Button Telephone with Call Button During a call Pick up from call waiting R2 Reject waiting call R0 If you pick up the waiting call you can Switch between call 1 and call 2 alternate R2 End the active call and continue the other call Hang up wait until your telephone rings and pick up FRITZ Box 6850 LTE 215 Controlling FRITZ Box with Keypad Cod...

Page 216: ...our tele phone number once for one call Then your telephone number will not be transmitted to the other caller during this call Telephone without Call Button Telephone with Call Button Press the following keys 31 Enter the external telephone number FRITZ Box 6850 LTE 216 Controlling FRITZ Box with Keypad Codes ...

Page 217: ... external tele phone number When party 2 accepts the call establish the three party conference R3 If party 2 cannot be reached go back to party 1 R During the three party conference call you can Interrupt the conference you speak with party 1 call 2 is on hold R2 Switch back and forth between parties 1 and 2 alternate R2 Restore an interrupted conference R3 End call 2 and continue with call 1 R1 E...

Page 218: ...phone with Call Button During the call with the party 1 press the hold button R The call is on hold To establish the call with party 2 enter an internal or external tele phone number When party 2 accepts the call you can Toggle back and forth between the calls R2 End the active call and continue the other call Hang up wait until your telephone rings and pick up If party 2 cannot be reached go back...

Page 219: ...keypad shortcuts you can control services and features in your telephone provider s network For information about which keypad sequences you can use contact your carrier Telephone without Call Button Telephone with Call Button Press the following keys Seq is the keypad shortcut Seq FRITZ Box 6850 LTE 219 Controlling FRITZ Box with Keypad Codes ...

Page 220: ...le up to three alarms under Telephony Alarm in the user interface The first alarm configured can also be enabled and disabled with the telephone keys Telephone without Call Button Telephone with Call Button Switch on the alarm 881 Wait for acknowledgment tone FRITZ Box 6850 LTE 220 Controlling FRITZ Box with Keypad Codes ...

Page 221: ...Instructions Disabling an Alarm Telephone without Call Button Telephone with Call Button Switch alarm off 881 Wait for acknowledgment tone FRITZ Box 6850 LTE 221 Controlling FRITZ Box with Keypad Codes ...

Page 222: ...the FRITZ Box are deleted The internal memory of the FRITZ Box will be deleted Contents on FRITZ NAS messages on the answering machine and received fax es will be discarded The preconfigured FRITZ Box password is restored The preconfigured network key and the preconfigured name of the Wi Fi network SSID are reactivated The preconfigured IP configuration is restored Instructions Loading Factory Set...

Page 223: ...Telephone without Call Button Telephone with Call Button FRITZ Box 6850 LTE 223 Controlling FRITZ Box with Keypad Codes ...

Page 224: ...ns Contents of this chapter Troubleshooting Procedures 225 Troubleshooting Chart 226 Opening the User Interface with the Emergency IP Address 229 Knowledge Base 231 Support 232 FRITZ Box 6850 LTE 224 Malfunctions ...

Page 225: ... LEDs not on No access to the user interface Wi Fi connection cannot be estab lished or is interrupted Troubleshooting chart see page 226 Problem with connecting configuration telephony internet Wi Fi etc Knowledge Base see page 231 Troubleshooting chart and Knowledge Base do not offer a solution Support see page 232 FRITZ Box 6850 LTE 225 Malfunctions ...

Page 226: ...s active Computer s wireless adapter not ready for op eration Switch on your computer s wire less adapter For details consult the manual of your computer Wi Fi network of the FRITZ Box switched off If the WLAN LED is off press the WLAN button on the FRITZ Box Hold the button down until the WLAN LED begins flashing Computer can not find the Wi Fi network of the FRITZ Box Enable the Name of the Wi F...

Page 227: ... If a proxy server is enabled in your web browser the address of the FRITZBox must be entered as an exception Check your web brows er settings For more information on this see the help of your web browser Computer is not configured to ob tain IP address automatically On your computer enable the set ting Obtain an IP address auto matically for the network adapter used to connect to the FRITZ Box Fo...

Page 228: ...ices Do not set up the FRITZ Box in the corner of a room Do not set up the FRITZ Box di rectly next to or beneath an ob stacle or a metal object like a cabinet or radiator Position the FRITZ Box and the wireless devices so that there are as few obstacles between them as possible Wi Fi connection interrupted Wi Fi channel with heavy inter ference Configure automatic selection of the Wi Fi channel i...

Page 229: ...mergency IP address must be connected by network cable to a LAN port of the FRITZ Box This computer is not connected with the FRITZ Box via LAN guest access Instructions Opening the User Interface with the Emergency IP Address 1 Clear all other connections between your FRITZ Box and other network devices 2 If your computer is connected with the FRITZ Box over Wi Fi clear the Wi Fi connection 3 Con...

Page 230: ...IP address 169 254 1 2 to the network adapter connected with the FRITZ Box Instructions from the AVM Knowledge Base can be viewed by searching in Google for Configuring a network adapter to access the user interface with emergency IP address FRITZ Box 6850 LTE 230 Malfunctions ...

Page 231: ...This resource presents answers to the questions asked most frequently of our Support team If the problem cannot be resolved using the Knowledge Base then con tact the Support team see page 232 AVM Knowledge Base The AVM Knowledge Base is available online at en avm de service FRITZ Box 6850 LTE 231 Malfunctions ...

Page 232: ...s Support by Email 1 Start a web browser on your computer tablet or smartphone 2 Enter en avm de service in the address bar of the browser 3 Select from the Service area the FRITZ Box model for which you need support 4 Enter a keyword in the search field of the Knowledge Base or se lect an FAQ frequently asked question 5 If you need more help click on Support request 6 Fill out the form and click ...

Page 233: ...a fax to the Support team The Support team can be reached at the following fax number Country Telephone number From Germany 030 39 00 43 90 From Austria 0041 44 242 86 04 From Switzerland 0043 1 267 56 02 FRITZ Box 6850 LTE 233 Malfunctions ...

Page 234: ...Decommissioning and Disposal Contents of this chapter Decommissioning 235 Disposal 236 FRITZ Box 6850 LTE 234 Decommissioning and Disposal ...

Page 235: ... personal settings and data from the FRITZ Box To do this restore the factory settings to the FRITZ Box see page 169 Removing the SIM Card If you want to end operation of the FRITZ Box remove the SIM card from the slot To do this press the SIM card briefly FRITZ Box 6850 LTE 235 Decommissioning and Disposal ...

Page 236: ...Comply with the symbol for the separate collection of electric and electronic devices on the type label of your FRITZ Box bottom of the housing After use please dispose of the FRITZ Box and all electronic compo nents and devices included with delivery at a collection point in your local community for the disposal of electric and electronic appliances FRITZ Box 6850 LTE 236 Decommissioning and Disp...

Page 237: ...Technical Specifications Contents of this chapter Technical Specifications 238 FRITZ Box 6850 LTE 237 Technical Specifications ...

Page 238: ...ity operation 10 90 Relative humidity storage 5 95 Active Power Property Value Maximum active power 18 W Intermediate active power determined with the following load Mobile network connection enabled Wi Fi on no devices registered via Wi Fi DECT on one telephone registered via DECT no active calls one network device connected to a LAN port no data transfer other LAN ports not in use 6 W FRITZ Box ...

Page 239: ...ontrols up to 10 Smart Home devices by other man ufacturers with the FRITZ Box via HAN FUN LAN four LAN ports via RJ45 sockets standard Eth ernet 10 100 1000 base T 1 Gbit s USB 1 USB host controller USB version 3 0 Wi Fi 2 4 and 5 GHz range Wireless access point with support for Wi Fi networks Wi Fi standards supported IEEE 802 11a transmission rates of up to 54 Mbit s IEEE 802 11g Wi Fi 3 transm...

Page 240: ...0 200 Wi Fi Frequencies Frequency Frequency Range Max Trans mitter Power 2 4 GHz 2400 2483 MHz 100 mW 5150 5350 MHz 200 mW 5 GHz 5470 5725 MHz 1000 mW In the 5 GHz band for Wi Fi the range from 5150 MHz to 5350 MHz is intended only for indoor use This restriction or requirement is effec tive in the countries AT BE BG CY CZ DE DK EE EL ES FI FR HR HU IE IT LT LU LV MT NL PL PT RO SE SI SK UK DECT R...

Page 241: ...NIRP This directive was formulated by independent scientific organiza tions after regular and careful evaluation of scientific studies It in cludes a large safety margin in order to ensure the safety of all per sons regardless of their age and health For devices mounted in a fixed position that have their own power connection like the FRITZ Box compliance with the minimum dis tance of 20 cm define...

Page 242: ...Legal Contents of this chapter Legal Notice 243 FRITZ Box 6850 LTE 242 Legal ...

Page 243: ...tion repair or replace the defective product Claims other than the right to the removal of defects which is mentioned in these terms of warranty are not constituted We guarantee that the software conforms with general specifications not however that the software meets your individual requirements Delivery costs will not be reimbursed Products which have been re placed revert to our ownership Claim...

Page 244: ...e the software to a third party only in connection with the product license acquired together with the software from AVM In the event that li censee transfers the right to use the software to a third party licensee shall ensure not to grant further rights to this third party than origi nally granted to AVM and licensee shall ensure to impose upon this third party the obligations of the present lic...

Page 245: ... for incidental or consequential damages except in case of intent or gross negligence AVM explicitly disclaims all liability for loss of or damage to hardware software or data in con nection with direct or indirect errors or destruction for cases of dam age including fraud cases incurred due to deficient or incorrect con figurations including configurations that use insufficient or no pass word pr...

Page 246: ...nology Inc in den USA and or other countries Google and Android are marks owned by Google Inc in the USA and or other countries All other product and company names are trademarks of their respective owners FRITZ Box 6850 LTE 246 Legal ...

Page 247: ... CE Declaration of Conformity AVM hereby declares that the device is compliant with the Directive 2014 53 EU The full text of the EU declaration of conformity is available at https en avm de service declarations UKCA Declaration of Conformity AVM hereby declares that the device is compliant with the Radio Equipment Regulations 2017 S I 2017 1206 The full text of the UK declaration of conformity is...

Page 248: ...g template assists you in marking the holes needed to mount the FRITZ Box on a wall Important Be sure to print out the page with the drilling template in its original size or 100 Do not enlarge it adjust its size reformat or rescale it in your printer settings FRITZ Box 6850 LTE 248 Drilling Template ...

Page 249: ......

Page 250: ...lock 97 call diversion configuring 96 201 for all calls 201 for FON port 205 for telephone number 203 switching off 202 204 call forwarding 96 call waiting 57 call answering 211 holding 218 missed 155 picking up from call waiting 215 transfer 213 214 CE conformity declaration 247 change regional options 164 choice of location 29 238 cleaning 9 14 CLIR 216 conference call 217 configuration 45 46 co...

Page 251: ...on data 155 connection sockets 20 connection mobile network 31 connector panel 20 consultation 218 contacts 90 conventions 13 copyright 247 corporate info 247 customer documentation 12 customer service 232 D data protection 72 data transfer 72 data push services 155 restoring 167 saving 166 188 declaration of CE conformity 247 decommissioning 235 DECT base station 17 40 DECT encryption 104 radio f...

Page 252: ...8 user interface 184 FRITZ OS factory settings 169 222 FRITZ Box name 133 loading settings 167 push service 156 restoring settings 167 saving settings 166 updating 171 174 176 178 version 69 FRITZ VPN 86 FTP 83 FTPS 83 function diagnostics 149 functions 15 16 G green mode 60 guest access 138 LAN 123 Wi Fi 155 H handling 29 hanging 248 hazard warnings 8 help with problems Knowledge Base 12 231 onli...

Page 253: ...l notice 242 243 loading factory settings via user interface 169 with FRITZ Fon 222 log files 155 log information 155 logging off of the user interface 51 login methods 157 158 login FRITZ Box password 157 FRITZ Box user account 157 possibilities 158 logout 51 LTE inserting SIM card 31 internet access 55 M maintenance 72 malfunctions support 232 troubleshooting chart 226 manual 12 manufacturer s w...

Page 254: ...perating system FRITZ OS restoring factory settings 169 operating temperature 238 operation by telephone 196 operation requirements 26 outside line access 199 P package contents 11 parental controls 74 password for FRITZ Box 157 password for FRITZ Box Box 157 password forgotten 156 password protection forgot password 156 push service 156 password rules 159 160 password characters allowed 160 forgo...

Page 255: ...ule 135 security diagnostics 151 security check 151 info mail 156 login 157 login methods 157 password protection 157 push services 155 saving settings 166 update 171 174 176 178 VPN 83 service 232 session ID 51 setting language 163 setting up 53 settings 45 FRITZ Box password 157 FRITZ Box users 157 IP address 113 loading 167 network 112 117 push service 156 restoring 167 saving 166 setup basic c...

Page 256: ... telephone system 16 telephone alarm function 100 220 connecting 16 40 Do Not Disturb 99 keypad codes 196 219 room monitoring 207 telephones configuring 57 telephony in Mesh 67 terminal devices configuring 57 connecting 16 test function diagnostics 149 security diagnostics 151 three party conference 217 timeout 51 toggling 218 tones 241 transferring 213 214 troubleshooting 224 documentation 12 typ...

Page 257: ...Fi guest access 138 155 switching on off 139 Wi Fi Protected Setup 38 Wi Fi auto channel 136 band steering 137 computer 37 expanding a Wi Fi network 63 frequency range 136 location for the FRITZ Box 29 Mesh 62 network key 37 38 password 38 radio frequencies 240 reception 29 schedule 135 standards 239 switching on off by button 135 switching on off by telephone 208 Wi Fi Channel 136 WPS 38 wireless...

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