Fritz! Fritz!Box 5530 Manual Download Page 225 | Manualshive

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Support

Overview

The Support team assists you in resolving any problems with your
FRITZ! products.

Preparations

Keep the following device information handy:

• FRITZ!Box Model

• Article number,

• FRITZ!OS Version

• Internet service provider

• Error messages, if any

Instructions: Support by Email

1.

Start a web browser on your terminal device.

2.

Open the website

3.

Click on “Service” and then on “Support”.

4.

Click on “Support Request”

.

Our email support is not available in all languages. If neces-
sary, select an alternative language and then click on “Support

Request”

.

5.

Follow the instructions displayed on the screen.

6.

To conclude, click on “Send Support Request”.

Our Support team will respond by email as quickly as possible.

FRITZ!Box 5530 Fiber

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Malfunctions

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Summary of Contents for Fritz!Box 5530

Page 1: ...Manual Manual FRITZ Box 5530 Fiber ...

Page 2: ...Z Box 28 Placement 29 Inserting the SFP Module 31 Connecting to Electric Power 34 Connecting to the Fiber Optic Connection 35 Connecting with the Internet Via Modem or Router 37 Connecting with the Internet Via a Fiber Optic Modem 38 Connecting Computers and Other Devices Using a Network Cable 40 Connecting Wireless Devices with FRITZ Box 42 Connecting Telephones 45 Registering a Smartphone for Ma...

Page 3: ... for FRITZ Repeater and FRITZ Powerline 70 Using Telephony in the Mesh 72 User Interface Internet Menu 73 Using AVM Services for Diagnostics and Maintenance 74 Configuring Parental Controls 76 Creating and Assigning Access Profiles 79 Editing Filter Lists 81 Configuring Priorities for Internet Use 82 Configuring Port Sharing 84 Enabling Dynamic DNS 86 Remote Access to the FRITZ Box 87 Configuring ...

Page 4: ...Address Automatically 127 Configuring Wake on LAN 129 Assigning a FRITZ Box Name 130 User Interface Wi Fi Menu 131 Switching the Wi Fi Network On and Off 132 Selecting the Wi Fi Channel 133 Configuring Wi Fi Guest Access 135 User Interface Smart Home Menu 139 Smart Home Devices 140 Configuring a Group of Smart Plugs and LED Lights 142 Setting Up a Group of Radiator Controls 143 Configuring a Templ...

Page 5: ...g a FRITZ OS Update in the Mesh Overview 173 Performing a FRITZ OS Update with the Wizard 175 Performing a FRITZ OS Update Manually 177 User Interface Wizards Menu 179 Using the Wizards 180 MyFRITZ 182 What Is MyFRITZ 183 Creating a New MyFRITZ Account 186 Configuring MyFRITZ App in Android 187 Configuring MyFRITZ App in iOS 189 Controlling the FRITZ Box with Keypad Codes 190 Information on Keypad...

Page 6: ... Knowledge Base 224 Support 225 Decommissioning and Disposal 226 Decommissioning 227 Disposal 228 Technical Specifications 229 Technical Specifications 230 Legal Notice 235 Legal Notice 236 Drilling Template 241 Index 243 FRITZ Box 5530 Fiber 6 Table of Contents ...

Page 7: ...tion on the FRITZ Box Contents of this chapter Safety Instructions 8 Package Contents 12 Instructions and Help 13 Symbols Used 14 Information on Cleaning 15 FRITZ Box 5530 Fiber 7 General Information on the FRITZ Box ...

Page 8: ...o eyesight Never look directly into the fiber optic cable the fiber optic socket of the FRITZ Box or the fiber optic connection Danger Laser Light Laser light presents a risk to eyesight Never look directly into the fiber optic cable the fiber optic socket of the FRITZ Box or the fiber optic connection Overheating Heat accumulation can cause the FRITZ Box to overheat This can re sult in damage to ...

Page 9: ...r supply Moisture Liquids and Vapors Moisture liquids and vapors that find their way into the FRITZ Box can cause electric shocks or short circuits Only use the FRITZ Box indoors Never let liquids get inside the FRITZ Box Protect the FRITZ Box from vapors and moisture Improper Cleaning Improper cleaning with strong detergents solvents or wet cloths can cause damage to the FRITZ Box Please refer to...

Page 10: ... er medical facilities in order to prevent interference with sensitive medical equipment Consult your doctor and the manufacturer of your medical device pacemaker hearing aid electronically controlled implant etc to find out whether it could be affected by interference from your FRITZ Box If applicable maintain the recommended minimum distance of 15 cm recommended by the manufacturers of medical d...

Page 11: ... atmospheres and in the vicinity of detonation grounds follow the instructions to switch off electronic devices in order to prevent interference with detonation and ignition systems FRITZ Box 5530 Fiber 11 General Information on the FRITZ Box ...

Page 12: ...RITZ Box package Amt Supplied Part Details 1 FRITZ Box 5530 Fiber 1 Power adapter white 1 Network cable also called LAN cable white yellow 1 Fiber optic cable LC APC 8 1 FRITZ SFP AON SFP module for active AON fiber op tic connections 1 FRITZ SFP GPON SFP module for passive GPON fiber optic connections 1 Quick guide instructions for connecting the FRITZ Box FRITZ Box 5530 Fiber 12 General Informat...

Page 13: ...ration and operation Range of functions of your FRITZ Box en avm de service manuals Quick guide Connecting and configuration Provided in print with your FRITZ Box Online help Instructions on configura tion and operation Help on the functions and settings options in the user interface http fritz box Knowledge Base Solutions for common prob lems during connection con figuration and operation en avm ...

Page 14: ...of laser light that should be complied with in order to prevent injuries and damage Important message that should be complied with in order to prevent material damage errors or malfunctions Useful tip for configuring and operating the FRITZ Box FRITZ Box 5530 Fiber 14 General Information on the FRITZ Box ...

Page 15: ... mains before cleaning Wipe the FRITZ Box with a slightly moist lint free cloth or an anti static cloth Do not use any strong detergents or solvents for cleaning Do not use any wet cloths for cleaning FRITZ Box 5530 Fiber 15 General Information on the FRITZ Box ...

Page 16: ...ons and Structure Contents of this chapter Functions 17 Device Data on the Type Label 20 Connection Sockets 21 Buttons 23 LEDs 24 Requirements for Operation 26 FRITZ Box 5530 Fiber 16 Functions and Structure ...

Page 17: ... Ex change for internet telephony IP telephony VoIP on IP based lines The following devices can be connected to the FRITZ Box 6 cordless DECT telephones 1 analog device telephone answering machine fax 10 IP telephones FRITZ App Fon for instance Up to five integrated answering machines can be used to save voice messages and upon request send them to you by email Via the integrated fax function you ...

Page 18: ...CT devices can be operated simultaneously on the FRITZ Box Up to 6 cordless DECT telephones Smart Home devices Smart Home The following Smart Home devices can be registered with the FRITZ Box at the same time and configured and controlled via the FRITZ Box Type of Device Number Features Smart plugs FRITZ DECT 210 FRITZ DECT 200 Up to 10 Control the power supply to connected devices by sched ule Me...

Page 19: ...Up to 10 Switch and control FRITZ DECT devices FRITZ DECT 500 LED light Up to 10 Control white and color lighting Smart Home devices via HAN FUN Up to 10 Connect Smart Home devices from other manufacturers with the FRITZ Box FRITZ Box 5530 Fiber 19 Functions and Structure ...

Page 20: ...Box 5530 XY afbecd1234 H515 123 45 678 901 00040E 123456789012 AVMG 1234 5678 Wi Fi network SSID FRITZ Box password Power units 311P0W167 311P0W168 12V 1 5A Serial no Wi Fi password WPA2 Article no 2000 2923 CWMP account AVM GmbH 10547 Berlin FRI Box 5530 Fiber Installation http fritz box Wi Fi access Modem ID 1 2 5 9 8 3 6 4 7 No Meaning 1 Product name 2 Name of Wi Fi network SSID 3 FRITZ Box pas...

Page 21: ...one fax machine answering machine or a door inter com system The socket must remain free un used if another device is already connected to the TAE socket on the side of the FRITZ Box 3 LAN 1 Ethernet port 2 5 GBit s for connecting network compatible devices or a modem or router 4 LAN 2 LAN 3 Ethernet ports 1 GBit s for connecting network compatible devices 5 Power Socket for the power supply plug ...

Page 22: ...me Function 1 FON TAE socket for connecting a telephone fax machine answering machine or a door inter com system The socket must remain free un used if another device is already connected to the RJ11 socket on the back of the FRITZ Box FRITZ Box 5530 Fiber 22 Functions and Structure ...

Page 23: ...h Wi Fi on and off 2 Fon DECT Search for cordless telephones paging call 3 Connect WPS Register cordless telephones with the FRITZ Box see page 45 Register wireless devices with the FRITZ Box via WPS see page 43 Register Smart Home devices with the FRITZ Box FRITZ Box 5530 Fiber 23 Functions and Structure ...

Page 24: ... connected connection to the fiber optic network is being estab lished 1 Power Fi ber flashing Power supply is connected and the con nection to DSL is being established or has been interrupted on Wi Fi is enabled 2 WLAN flashing Switching the Wi Fi function on or off Applying changes to the Wi Fi network settings FRITZ Box 5530 Fiber 24 Functions and Structure ...

Page 25: ... or powerline device 4 Connect WPS flashing fast Registration aborted more than 1 device registering with the FRITZ Box Repeat the WPS procedure 1 device per WPS procedure on Adjustable see page 159 Info flashing Updating FRITZ OS Time budget for online time has been reached Adjustable see page 159 5 on or flash ing red Error Open the user interface see page 50 and follow the instructions on the O...

Page 26: ...er optic con nection AON GPON XGS PON For configuration of the FRITZ Box a network device computer or tablet with network connection or Wi Fi support and up to date web browser For comprehensive technical information about your FRITZ Box see page 229 FRITZ Box 5530 Fiber 26 Functions and Structure ...

Page 27: ...tion 35 Connecting with the Internet Via Modem or Router 37 Connecting with the Internet Via a Fiber Optic Modem 38 Connecting Computers and Other Devices Using a Network Cable 40 Connecting Wireless Devices with FRITZ Box 42 Connecting Telephones 45 Registering a Smartphone for Making Calls on the Landline 47 Connecting a Door Intercom System 48 FRITZ Box 5530 Fiber 27 Connecting ...

Page 28: ...lace or hang up the FRITZ Box in a suitable location Insert a suitable SFP module Connect the FRITZ Box to the power supply Connect the FRITZ Box to your fiber optic connection Connect your computers and network devices to the FRITZ Box Connect your telephones to the FRITZ Box FRITZ Box 5530 Fiber 28 Connecting ...

Page 29: ...at accumulation the FRITZ Box should not be placed on carpets or upholstered furniture Provide for sufficient air circulation around the FRITZ Box and do not cover up the FRITZ Box The ventilation slits must never be obstructed Rules for Optimum Wi Fi Reception Radio wave propagation during Wi Fi operation is strongly depen dent on the position of your FRITZ Box By slightly shifting the posi tion ...

Page 30: ...for the FRITZ Box 2 Place the FRITZ Box in this location Instructions Mounting FRITZ Box on the Wall Damage to electric wiring or gas or water pipes during drilling can present a significant danger Before mounting the FRITZ Box on the wall make sure that there are no electricity lines gas or water pipes located where you need to drill the holes If necessary check the site with a pipe detector or c...

Page 31: ... different components Use the following SFP module appropriate for your product Product Variant SFP Module Two SFP modules are included with delivery of the FRITZ Box FRITZ SFP AON FRITZ SFP GPON Consult your contract docu ments or contact your fiber op tic provider to find out which SFP module is suitable for your con nection You received an SFP module from your fiber optic provider along with th...

Page 32: ... 2 5G 1G LAN 2 LAN 3 Instructions Switching SFP Modules You can remove the inserted SFP module and replace it with a different SFP module Protect the fiber optic cable and SPF modules that are not connected with dust protection caps Do not leave the SFP module unprotected for an extended period 1 If the fiber optic cable is already connected remove it from the SFP module Press the clip on the cabl...

Page 33: ...odule FON Power FON Fiber LAN1 2 5G 1G LAN2 LAN3 4 Remove the SFP module from the FRITZ Box FON Power FON Fiber LAN 1 2 5G 1G LAN 2 LAN 3 5 Place a dust protection cap on the SFP module FRITZ Box 5530 Fiber 33 Connecting ...

Page 34: ...trips and extension cords then do not connect multiple extension cords or socket strips to each other Use only the power adapter included with delivery Instructions Plugging In to Electrical Power 1 Connect the power adapter to the socket on the FRITZ Box la beled Power Power FON LAN 1 2 5G 1G LAN 2 LAN 3 Fiber 2 Plug the other end into a electrical outlet FRITZ Box 5530 Fiber 34 Connecting ...

Page 35: ...x or the fiber optic connec tion Requirements An SFP module that is suitable for your fiber optic connection is in serted in the FRITZ Box see page 31 Instructions Connecting to the Fiber Optic Connection Do not kink the fiber optic cable and do not remove the dust protec tion caps until immediately before starting operation 1 Remove the dust protection caps from the fiber optic cable the SFP modu...

Page 36: ...er optic cable into the SFP module in the Fiber socket on the FRITZ Box 3 Insert the other end of the fiber optic cable into the FO ST Power FON LAN 1 2 5G 1G LAN 2 LAN 3 Fiber Gf TA FRITZ Box 5530 Fiber 36 Connecting ...

Page 37: ...d to a modem or a router and thus op erated on different types of internet connections The following connection types are possible Type of connection Access Device for the Connection Type Fiber optic connection Fiber optic modem FTTH ONT media converter FRITZ Box 5530 Fiber 37 Connecting ...

Page 38: ...ber optic connection Requirements A fiber optic modem that is connected to your fiber optic connection A network cable for instance from the FRITZ Box package Example Configuration Instructions Connecting to a Fiber Optic Modem 1 Insert one end of the network cable into the LAN 1 port on the FRITZ Box FRITZ Box 5530 Fiber 38 Connecting ...

Page 39: ...2 Insert the other end of the network cable into the LAN Ethernet socket on the fiber optic modem FRITZ Box 5530 Fiber 39 Connecting ...

Page 40: ... network cable used to connect a computer or another network device to the FRITZ Box may be no longer than 100 m Instructions Connecting a Computer Using a Network Cable 1 Insert the network cable into the LAN socket of the computer 2 Insert the free end of the cable into a LAN socket on the FRITZ Box Power FON LAN 1 2 5G 1G LAN 2 LAN 3 Fiber Instructions Connecting a Network Hub or Network Switch...

Page 41: ...2 Insert the free end of the cable into a LAN socket on the FRITZ Box FRITZ Box 5530 Fiber 41 Connecting ...

Page 42: ...he touch of a button WPS Push Button Many Windows computers support WPS Apple devices MacOS iOS do not support WPS Scanning QR Codes on a Smartphone or Tablet Many smartphones and tablets can scan QR codes using the camera app for instance iPhones with iOS13 or later To test your smartphone or tablet open the camera app and point the camera at a QR code If the device detects the QR code a message ...

Page 43: ...and two randomly selected letters for instance XY It is printed on the type label on the bottom of the housing 2 Start the connection procedure 3 Enter the network key of the FRITZ Box This is found on the type label on the bottom of the housing Instructions Establishing a Wi Fi Connection Using WPS WPS is a method for establishing secure Wi Fi connections at the touch of a button 1 On the wireles...

Page 44: ...Fiber WLAN Fon DE CT Conn ect W PS Info The Connect WPS LED flashes while the Wi Fi connection is be ing established FRITZ Box 5530 Fiber 44 Connecting 3 On the FRITZ Box Press the Connect WPS button briefly ...

Page 45: ...You can register up to six cordless telephones like FRITZ Fon with the FRITZ Box 1 On a cordless telephone Start registration with a base station 2 On the FRITZ Box Press the Fon DECT button Power Fiber WLAN Fon DE CT Conn ect W PS Info The Fon DECT LED flashes 3 On a cordless telephone Enter the PIN of the FRITZ Box on the telephone preset value 0000 4 In the user interface of your FRITZ Box Conf...

Page 46: ...G LAN 2 LAN 3 Fiber 2 In the user interface of your FRITZ Box Configure the connected device see page 62 Instructions Connecting an IP Telephone IP telephones are special telephones for internet telephony IP stands for Internet Protocol 1 Connect the IP telephone to the FRITZ Box using a network cable or Wi Fi 2 In the user interface of your FRITZ Box Configure the telephone see page 62 FRITZ Box ...

Page 47: ...ne The setting Allow access for applications is enabled in the FRITZ Box in the user interface under Home Network Network Network Settings Instructions Connecting a Smartphone 1 Establish a Wi Fi connection to the FRITZ Box on your smart phone 2 Install FRITZ App Fon on your smartphone FRITZ App Fon is available from the Google Play Store and the Apple App Store 3 Start the FRITZ App Fon FRITZ App...

Page 48: ...rcom Systems Door intercom system with an a b interface that uses DTMF dual tone multi frequency signaling tone dialing IP door intercom systems that can be configured as SIP clients by entering the login data for a SIP registrar Instructions Connecting a Door Intercom System with an a b Interface 1 Connect the door intercom system to a FON socket Note One FON socket must remain free not allocated...

Page 49: ...his chapter Opening the User Interface 50 Homepage of the User Interface 51 Using the Wizard for Basic Configuration 53 Changing the FRITZ Box Password 54 Logging Out of the User Interface 56 FRITZ Box 5530 Fiber 49 User Interface ...

Page 50: ...e 1 Start a web browser on your computer or mobile device and en ter http fritz box in the address bar http fritz box 2 Enter the preset FRITZ Box password and click on Log In The preconfigured FRITZ Box password is printed on the type la bel on the bottom of the housing and on the FRITZ Notes ser vice card If you already changed the preset FRITZ Box password or if a FRITZ Box user has already bee...

Page 51: ...l as an overview of all FRITZ Box settings and devices in the home network The homepage also presents important notifications for secure reliable operation of your FRITZ Box Links take you directly to the pages in the user interface on which you can configure settings for FRITZ Box functions Links to FRITZ products in the home network open their user inter faces in their own browser tabs Area Func...

Page 52: ...and on all FRITZ Box interfaces Information on telephone calls and voice messages on the integrated answering ma chine Devices connected to the FRITZ Box such as computers smartphones network storage printers and Smart Home devices Configured convenience features FRITZ Box 5530 Fiber 52 User Interface ...

Page 53: ...d on the type label on the bottom of the housing The account information has been supplied by your internet service provider The telephone numbers have been supplied by your telephony provider Instructions Using the Wizard for Basic Configuration 1 Enter the preset FRITZ Box password and click on Log In 2 Choose whether you would like to use the AVM services for diag nostics and maintenance We rec...

Page 54: ...ommend configuring the Forgot Password push service see page 153 When you have forgotten a password the FRITZ Box sends an access link to the email address you specified Using this link you can set a new password Requirements You have not yet changed the username automatically created for the FRITZ Box password see page 155 Instructions Changing the FRITZ Box Password 1 Open the FRITZ Box user int...

Page 55: ...5 Enter a new password Remember to comply with the rules for passwords see page 157 6 Click on Apply FRITZ Box 5530 Fiber 55 User Interface ...

Page 56: ...fore surfing the web Use push services to have yourself notified each time someone logs into or out of your FRITZ Box see page 153 Automatic Logout when Idle If you have not logged out of the FRITZ Box user interface and have not been active in the browser for 20 minutes you will be logged out auto matically Instructions Manual Logout 1 Click on the menu with the three dots in the header of the FR...

Page 57: ...ring the FRITZ Box 58 Configuring Internet Access at the Fiber Optic Connection 59 Configuring Your Telephone Numbers 61 Configuring Telephones 62 Configuring a Door Intercom System 64 Saving Power with the FRITZ Box 65 FRITZ Box 5530 Fiber 57 Configuring ...

Page 58: ...t connection in the FRITZ Box Set up the connected telephones and their telephone numbers in the FRITZ Box Configure your smartphone in the FRITZ Box optional Requirements The FRITZ Box is connected with the internet access You have connected all of the telephones you want to use with the FRITZ Box FRITZ Box 5530 Fiber 58 Configuring ...

Page 59: ... for the internet connection VLAN ID and PBit Instructions Configuring the Internet Connection 1 Open the user interface see page 50 2 Select Internet Account Information 3 Select the connection type under Internet Connection via Fiber fiber optic if the FRITZ Box is connected directly to the fiber optic socket LAN 1 if the FRITZ Box is connected to a fiber optic modem or a media converter 4 If yo...

Page 60: ...6 Click on Apply FRITZ Box 5530 Fiber 60 Configuring ...

Page 61: ... automat ically This configuration starts either right after the FRITZ Box is con nected to the internet or after the FRITZ Box user interface is opened Instructions Configuring Your Own Telephone Numbers 1 Open the user interface see page 50 2 Select Wizards Manage Telephone Numbers 3 Click on Add Telephone Number and follow the wizard s in structions FRITZ Box 5530 Fiber 61 Configuring ...

Page 62: ... Your own telephone numbers are set up in the FRITZ Box Rules The following rules apply for IP telephones IP telephones are configured in the FRITZ Box such that no interna tional calls are possible You can disable this security feature see page 63 Various FRITZ Box features are not available for IP telephones in cluding telephone books fax and data connections routing busy on busy and controlling...

Page 63: ...dditional settings are available Instructions Enabling International Calls for an IP Telephone An IP telephone is configured in the FRITZ Box such that only domes tic calls and calls to emergency numbers are possible You can disable this security feature 1 Open the user interface see page 50 2 Under Telephony Telephone Numbers select the Line Settings tab 3 Under Security click on Change Selection...

Page 64: ...tings for instance to have the camera image from the door intercom system sent to your FRITZ Fon Requirements Your telephones are configured in the FRITZ Box see previous sec tion Instructions Setting up a Door Intercom System 1 Open the user interface see page 50 2 Select Telephony Telephony Devices 3 Click on Configure New Device With the Edit button you can also change the settings of a door in...

Page 65: ...wer consumption of the individual areas and on the average power consumption over the last 24 hours is presented in the FRITZ Box user interface under System Energy Monitor Power Consumption Using Savings Potential What How to Where Configure a schedule see page 132 Wi Fi Schedule menu Switch off Wi Fi see page 132 WLAN button Wi Fi Wi Fi Network menu Wi Fi Reduce the maximum trans mitter power Wi...

Page 66: ...by schedule At the same time the FRITZ Box in forms you about consumption energy costs incurred and the CO2 foot print Instructions Configuring a Schedule for Electrical Appliances in the Home Network 1 Open the user interface see page 50 2 Select Smart Home Device Management Edit Socket Automatic Switching 3 For instructions open the online help FRITZ Box 5530 Fiber 66 Configuring ...

Page 67: ...sh with FRITZ Contents of this chapter Expanding a Wi Fi Network with Mesh 68 Enabling Mesh for FRITZ Repeater and FRITZ Powerline 70 Using Telephony in the Mesh 72 FRITZ Box 5530 Fiber 67 Mesh with FRITZ ...

Page 68: ...roducts can be used as Mesh Repeaters to ex pand the Wi Fi network of the FRITZ Box FRITZ Repeater The connection to the FRITZ Box will be established via Wi Fi or LAN cable FRITZ Repeater with LAN port only More information at en avm de products fritzwlan FRITZ Powerline The connection to the FRITZ Box is established via the electric wiring For more information see en avm de products fritzpower l...

Page 69: ...sh Master the network name SSID network key Wi Fi guest access and Wi Fi schedule Mesh Overview in the user interface of the Mesh Master Here you can perform updates for all FRITZ devices in the Mesh Improved information exchange among FRITZ devices provides for faster Wi Fi connections Mesh Wi Fi Steering access point steering FRITZ OS 7 10 or later The Mesh Master can select the best FRITZ devic...

Page 70: ...TZ Box user interface see page 50 2 Select Home Network Mesh 3 The FRITZ Box is displayed in the overview with the Mesh enabled symbol If the symbol is also displayed for the FRITZ Repeater then Mesh is already enabled for the FRITZ Repeater If the symbol is missing next to the FRITZ Repeater continue with the next step 4 Press the button on the FRITZ Repeater After the button is released the WLAN...

Page 71: ...RITZ Powerline continue with the next step 4 Press the button on FRITZ Powerline to establish a connection FRITZ Powerline Model Connection Button 1260E Connect 1240E 546E 540E WLAN WPS All of the LEDs on FRITZ Powerline will be flashing when you re lease the button 5 Within 2 minutes start WPS on the FRITZ Box Do this by press ing the Connect WPS button until the Info LED starts flashing Mesh is ...

Page 72: ...er the changes are automatically applied to the other FRITZ Boxes Requirements Your telephone numbers are registered in the FRITZ Box that is configured as the Mesh Master All FRITZ Boxes on which you would like to adopt the telephone numbers are configured as Mesh Repeaters Instructions Setting up Telephony in the Mesh 1 Open the user interface see page 50 2 Select Home Network Mesh Mesh Settings...

Page 73: ...Creating and Assigning Access Profiles 79 Editing Filter Lists 81 Configuring Priorities for Internet Use 82 Configuring Port Sharing 84 Enabling Dynamic DNS 86 Remote Access to the FRITZ Box 87 Configuring VPN Remote Access 88 Configuring IPv6 90 Configuring FRITZ Box as a LISP Router 92 FRITZ Box 5530 Fiber 73 User Interface Internet Menu ...

Page 74: ...ysis Upon suspicion of misuse by third parties your FRITZ Box transmits error reports or technical diagnostics data to AVM for analysis Diagnostics data for system maintenance Your FRITZ Box transmits device specific data to AVM for the development of security updates and to further develop FRITZ OS Data Protection The diagnostics data and the device specific data transmitted by your FRITZ Box to ...

Page 75: ...ons Configuring AVM Services 1 Open the user interface see page 50 2 Select Internet Account Information AVM Services 3 For instructions open the online help FRITZ Box 5530 Fiber 75 User Interface Internet Menu ...

Page 76: ...utes Tickets can be redeemed be fore the use time has been exhausted to avoid interruption of online time To distribute a ticket for extended use time see Instructions Distributing a Ticket for Extended Use Time page 78 The remaining online time permitted can be queried on any network device with restricted online time see Instructions Querying Remaining Online Time page 78 Example You have three ...

Page 77: ... to the network device the access profile with the desired restrictions For instructions open the online help Instructions Blocking a Device 1 Open the user interface see page 50 2 Select Internet Filters Parental Controls 3 Select the network device in the device overview and click on the Block link Internet access is blocked for this network device It is no longer pos sible to access the interne...

Page 78: ... be extended 4 If you want to distribute only one single ticket then click on Share Ticket A ticket is saved to the clipboard and can be sent to the user of a network device however you like In the list of tickets that ticket is displayed crossed out in gray Instructions Querying Remaining Online Time 1 Open a browser on the network device for which the remaining online time is to be queried 2 Ent...

Page 79: ...scription Time limit With time limits you can define when and for how long internet use is permitted each day Filters for websites With the filter lists you can specify which websites are allowed to be accessed Blocked network applica tions With the list of blocked network applica tions you specify which network applica tions are allowed to communicate over the internet This list can contain for i...

Page 80: ...ing with the guest network Can be changed Unrestricted Unrestricted internet use Cannot be changed Instructions Creating an Access Profile 1 Open the user interface see page 50 2 Select Internet Filters Access Profiles 3 For instructions open the online help Instructions Assigning an Access Profile 1 Open the user interface see page 50 2 Select Internet Filters Parental Controls 3 For instructions...

Page 81: ... tents The lists work in the following way Filter List Function and Use Permitted websites Websites included in the permitted websites list can be accessed Use the permitted websites list if most websites are to be blocked and only a few are permitted Blocked websites Websites included in the blocked websites list are blocked Use the blocked websites list if most websites are to be permitted and o...

Page 82: ...pplications that require fast reaction times for exam ple company access terminal applications games These applica tions will be granted higher priority When an application of this cat egory uses the full capacity of the internet connection the data of other applications will be transferred with lower priority Background applications have the lowest priority This category is for applications that ...

Page 83: ...ome network is not needed it can be used by the de vices in the guest network Instructions Configuring Priorities 1 Open the user interface see page 50 2 Select Internet Filters Prioritization 3 For instructions open the online help FRITZ Box 5530 Fiber 83 User Interface Internet Menu ...

Page 84: ...rnet users controlled access to the computers in your network Port Sharing on Protocols Port sharing in the FRITZ Box is possible on the following protocols Protocol Internet Protocol Explanation PING IPv6 The FRITZ Box responds to ping in quiries from the internet addressed to the IPv6 address of the FRITZ Box Additionally you can set up PING6 port forwarding rules for each computer in the home n...

Page 85: ... be opened for each computer in the network ESP GRE IPv4 Within IPv4 networks you can open the firewall for the two protocols ESP and GRE which do not use ports Instructions Configuring Port Sharing 1 Open the user interface see page 50 2 Select Internet Permit Access Port Sharing 3 For instructions open the online help FRITZ Box 5530 Fiber 85 User Interface Internet Menu ...

Page 86: ...dress changes the FRITZ Box transmits the new IP address to the dynamic DNS provider in the form of an update request Then the current IP address is assigned to the domain name by the dy namic DNS provider Dynamic DNS and MyFRITZ MyFRITZ can be used as an alternative to dynamic DNS The two ser vices can also be used in parallel For more information on MyFRITZ see page 182 Requirements You are regi...

Page 87: ... Requirements Access to the user interface Every user who would like to access the FRITZ Box externally from the internet requires a FRITZ Box user account which is authorized for access from the internet Access to storage Every user who would like to access the storage of the FRITZ Box externally from the internet requires a FRITZ Box user account with the rights to access from the internet and t...

Page 88: ...hed The connection is established via the internet The data are transmitted in encrypt ed form via what is known as a tunnel This excludes the possibility of unauthorized access to the data This way field representatives for in stance can connect with the corporate network via VPN Example Configuration FRITZ Box 5530 Fiber 88 User Interface Internet Menu ...

Page 89: ...re for free downloading The FRITZ VPN software is a VPN client for Windows Install the software on the network devices from which you would like to reach the FRITZ Box over a VPN connection Instructions Configuring VPN in the FRITZ Box 1 Open the user interface see page 50 2 Select Internet Permit Access VPN 3 For instructions open the online help FRITZ Box 5530 Fiber 89 User Interface Internet Me...

Page 90: ...ices that Support IPv6 IPv6 capable services in the home network Access to the user interface with HTTP or HTTPS over IPv6 The DNS resolver of the FRITZ Box supports queries for IPv6 addresses AAAA records and can query the upstream DNS resolver of the internet service provider over IPv6 The globally valid prefix is distributed via router advertisement For guest access to the Wi Fi network the hom...

Page 91: ...Network Time Protocol Remote access via HTTPS Dynamic DNS via dyndns org or namemaster de Requirements IPv6 must be installed and enabled on the computers in your home network standard in Windows since Windows Vista and Windows 7 in Mac OS X since macOS 10 Instructions Configuring IPv6 in the FRITZ Box 1 Open the user interface see page 50 2 Select Internet Account Information IPv6 3 For instructi...

Page 92: ...l if technical or organizational reasons make it preferable to keep the same IP addresses even when you switch internet service providers With LISP devices do not lose their identity host devices virtual machines when they change location Requirements You are registered with a LISP provider Instructions Configuring the FRITZ Box as a LISP Router 1 Open the user interface see page 50 2 Select Inter...

Page 93: ...swering Machine 97 Using the Fax Function 99 Configuring Call Diversion 100 Configuring Call Blocks 101 Configuring Do Not Disturb 103 Setting an Alarm 104 Configuring a Dialing Rule 105 Reducing the Radiation of DECT Emissions 106 Allowing Non Encrypted DECT Connections 108 FRITZ Box 5530 Fiber 93 User Interface Telephony Menu ...

Page 94: ...al numbers Click to Dial Cordless telephone with CAT iq 2 0 support Telephone book available in the menu of the telephone Quick dial numbers Click to Dial FRITZ App Fon Telephone book available in FRITZ App Fon IP telephone FRITZ Box telephone book not available Others Quick dial numbers Click to Dial Kinds of Telephone Books You can set up different kinds of telephone books in the FRITZ Box Telep...

Page 95: ...net at regular intervals You can set up multiple local and multiple online telephone books for instance separate telephone books for different FRITZ Fon telephones Quick dial numbers can be configured only in the first local telephone book Instructions Setting Up a New Telephone Book in the FRITZ Box 1 Open the user interface see page 50 2 Select Telephony Telephone Book New telephone book 3 For i...

Page 96: ...t Telephony Telephone Book 3 For instructions open the online help Instructions Enabling and Using Click to Dial With Click to Dial you can establish calls from the call list or the tele phone book 1 Open the user interface see page 50 2 Select Telephony Telephone Book Click to Dial 3 For instructions open the online help FRITZ Box 5530 Fiber 96 User Interface Telephony Menu ...

Page 97: ...usiness contacts You can set up a separate an swering machine for each telephone number Example 2 You use the answering machine in the office and the answering ma chine should record messages at all times However callers should hear a different message during office hours than outside of business hours For this you can set up two answering machines with different mes sages for the office telephone...

Page 98: ... on en avm de service manuals Picking Up a Call from the Answering Machine on the Telephone Calls that have already been accepted by the answering machine can be picked up on your telephone For more information see page 205 Instructions Listening to the Answering Machine via Remote Playback If you enabled remote playback in the configuration of the answering machine then you can listen to an enabl...

Page 99: ...ax Length A maximum of ten A4 pages can be transmitted as a fax If you append a graphics file page 10 is reserved for the graphics Instructions Configuring the Fax Function 1 Open the user interface see page 50 2 Select Telephony Telephony Devices 3 For instructions open the online help Instructions Sending Faxes 1 Open the user interface see page 50 2 Select Telephony Fax 3 For instructions open ...

Page 100: ...s all calls for a certain telephone number or a certain telephone Destination Numbers You can divert calls to Another telephone number a different telephone line or mobile telephone number One of the FRITZ Box s internal answering machines Example While you are on the go calls are to be forwarded from the office to your mobile telephone Instructions Configuring Call Diversion 1 Open the user inter...

Page 101: ...s from the blocked telephone number However the call block only works if the caller allows transmis sion of their telephone number Calls without a telephone number anonymous calls The FRITZ Box will not accept any calls from callers who suppress their telephone number Example 1 You would like to prevent dialing of expensive premium telephone numbers For this you can set up a call block for outgoin...

Page 102: ...tions Configuring a Call Block 1 Open the user interface see page 50 2 Select Telephony Call Handling Call Blocks 3 For instructions open the online help FRITZ Box 5530 Fiber 102 User Interface Telephony Menu ...

Page 103: ...phones connected via LAN port Wi Fi Example You do not want your telephone to ring between 11 p m and 6 a m Instructions Setting Up Do Not Disturb 1 Open the user interface see page 50 2 Select Telephony Telephony Devices 3 Click on the Edit button for the desired telephone 4 Switch to the Do Not Disturb tab 5 For instructions open the online help FRITZ Box 5530 Fiber 103 User Interface Telephony ...

Page 104: ... specified time Example You would like your telephone to wake you at 6 30 every morning Instructions Configuring the Alarm 1 Open the user interface see page 50 2 Select Telephony Alarm 3 For instructions open the online help FRITZ Box 5530 Fiber 104 User Interface Telephony Menu ...

Page 105: ...umbers for in stance to mobile networks or to foreign countries Example You have a telephone number with which you can save on international calls Then configure a dialing rule for international calls Instructions Configuring Dialing Rules 1 Open the user interface see page 50 2 Select Telephony Call Handling Dialing Rules 3 For instructions open the online help FRITZ Box 5530 Fiber 105 User Inter...

Page 106: ...ed back on You can enable these settings individually or at the same time Requirements All registered cordless telephones support DECT Eco Under Telephony DECT Monitor in the FRITZ Box user interface DECT Eco supported is displayed for each telephone The following devices are not registered with the FRITZ Box FRITZ DECT devices with a smart plug FRITZ DECT Repeaters another FRITZ Box in DECT repea...

Page 107: ...box DECT Eco 4 Select whether DECT Eco should always be enabled or define times when DECT Eco should be switched on and off 5 Save your settings by clicking on Apply FRITZ Box 5530 Fiber 107 User Interface Telephony Menu ...

Page 108: ...ons Rules The following FRITZ Box features cannot be used if you allow non en crypted connections Registration of a FRITZ DECT Repeater or FRITZ Box in DECT re peater mode DECT Eco HD telephony With FRITZ Fon ring tones of your own web radio podcasts back ground image photos of callers Instructions Allowing Non encrypted DECT Connections 1 Open the user interface see page 50 2 Select Telephony DEC...

Page 109: ...etwork Devices 115 Changing IPv4 Settings 118 Distributing IPv4 Addresses 121 Changing IPv6 Settings 123 Configuring a Static IP Route 125 Obtaining an IP Address Automatically 127 Configuring Wake on LAN 129 Assigning a FRITZ Box Name 130 FRITZ Box 5530 Fiber 109 User Interface Home Network Menu ...

Page 110: ...e Diagram Shows Details Network devices All devices connected with the FRITZ Box via Wi Fi by network cable via VPN or via powerline PCs laptops tablets smart phones TVs game consoles wireless re peaters powerline devices etc Smart Home devices Radiator controls smart plugs controllable switches etc DECT repeater Repeaters to extend the DECT transmission range Connection technology The technology ...

Page 111: ... de vice Devices in the guest network Devices that are connected with the FRITZ Box via the guest network Update available The button for FRITZ products indicates that a new FRITZ OS is available Devices in the Mesh Mesh enabled the Mesh enabled sym bol marks the devices that are configured as Mesh Repeaters FRITZ Box 5530 Fiber 111 User Interface Home Network Menu ...

Page 112: ...e FRITZ OS installed on the FRITZ device is the latest or whether an update is avail able Perform FRITZ OS update If the Update column in the table indicates that a FRITZ OS update is available you can perform the update directly from the table Open a properties window for a device The Properties column contains a Details link for each device Click ing on this link opens the properties window for ...

Page 113: ...t pass their prioriti zation on to the network devices that are connected with them The prioritization must be configured on the network de vices Adjusting prioritization Prioritized devices and all of their appli cations are added to the real time appli cations under Internet Filters Priori tization There you can configure adjust ments to the prioritization of the device Configuring prioritizatio...

Page 114: ...w for a Device 1 Open the user interface see page 50 2 Select Home Network Mesh Mesh Overview 3 Select the device in the Active Connections in the Home Network and Current Software Version table Click on the link 4 Click on the Details link in the Properties column The window with the properties for the device opens FRITZ Box 5530 Fiber 114 User Interface Home Network Menu ...

Page 115: ...work device Network devices are devices that are connect ed with the FRITZ Box in one of the following ways with a network cable to a LAN port on the FRITZ Box via Wi Fi via the internet with a VPN connection see page 88 Network All network devices on the FRITZ Box com prise a network Internet protocol IP Communication within the network takes place using the internet protocol IP for short The int...

Page 116: ...th a net work cable via Wi Fi or over VPN Idle connections Connections that are currently inactive are dis played Only shown here VPN connections are displayed only in this table Guest network overview Connections to the guest network are dis played Connection properties Properties are displayed for every connec tion Find devices quickly Show and hide table columns Sort table columns for ascending...

Page 117: ...actually connecting any network devices Removing Devices Unused connections can be removed individually or all at once as long as they do not have any special settings When a single unused connec tion is removed all of the settings configured for this device are also deleted A click on the Remove button removes all inactive connections for which properties were never assigned This function is usef...

Page 118: ...o longer be reached Make changes in this menu only if you are proficient in network technology Application Example In the following cases it is necessary to change the IPv4 address of the FRITZ Box VPN connection The home network of the FRITZ Box is connected with another FRITZ Box network via a LAN LAN linkup The FRITZ Box is integrated into an existing FRITZ Box network and both FRITZBoxes are o...

Page 119: ...dresses The following IPv4 addresses are reserved for certain tasks and can not be assigned for any other use IPv4 Address Purpose 192 168 178 1 IPv4 address of the FRITZ Box 192 168 178 255 Broadcast address This address is used to send messages within the network The messages are received by all network de vices IPv4 Address in Case of Emergency The FRITZ Box also has a fixed IPv4 address that c...

Page 120: ...IPv4 address range available for the network devices is determined by this network If either of these two values is changed a different network results Instructions Changing the IPv4 Settings 1 Open the user interface see page 50 2 Select Home Network Network Network Settings 3 For instructions open the online help FRITZ Box 5530 Fiber 120 User Interface Home Network Menu ...

Page 121: ...at ed in the same IP network The DHCP server of the FRITZ Box is enabled upon delivery One part of the IPv4 address range of the FRITZ Box is reserved for the DHCP server The DHCP server assigns IP addresses from this range to the network devices IPv4 Addresses Reserved for the DHCP Server upon Delivery 192 168 178 20 192 168 178 200 You can change the address range for the DHCP server if needed K...

Page 122: ...ers with the FRITZ Box it receives an IPv4 address from the DHCP server Every time the network device is restarted the DHCP server assigns it an IP address again Always Assign the Same IPv4 Address You can specify that the DHCP server always assign the same IPv4 ad dress to network devices This option can be enabled under Home Network Network Network Connections in the detailed settings of the net...

Page 123: ...s unique local addresses to the net work devices so that they can com municate with each other Additional IPv6 routers in the home network This FRITZ Box provides the default IPv6 connection Other IPv6 routers are disregarded DNSv6 server in the home net work Also announce the DNSv6 server via router advertisement DHCPv6 server in the home net work The DHCPv6 server is enabled On ly the DNS server...

Page 124: ...2 Select Home Network Network Network Settings 3 For instructions open the online help FRITZ Box 5530 Fiber 124 User Interface Home Network Menu ...

Page 125: ...ns the subnet does not do NAT Network Address Translation How Static IP Routes Work IP packets whose IP destination addresses are unknown are forward ed to the internet by default In the application described above be cause the FRITZ Box does not know the destination addresses locat ed in the subnet it forwards the packet to the internet To prevent this from happening and have the packets forwarde...

Page 126: ...click on the IPv4 Routes button 4 For instructions open the online help Instructions Configuring a Static IPv6 Route 1 Open the user interface see page 50 2 Select Home Network Network Network Settings 3 In the Static Routing Table area click on the IPv6 Routes button 4 For instructions open the online help FRITZ Box 5530 Fiber 126 User Interface Home Network Menu ...

Page 127: ... 3 Click on the network connection between the computer and the FRITZ Box with the right mouse button and select Properties 4 Under This connection uses the following items select Internet Protocol Version 4 TCP IPv4 5 Click on the Properties button 6 On the General tab enable the options Obtain an IP address automatically and Obtain DNS server address automatically 7 Save with OK 8 Enable the opt...

Page 128: ... Advanced button The TCP IP settings page opens Select the Using DHCP option from the Configure IPv4 drop down list 5 Click on OK The network device now automatically receives an IP address from the FRITZ Box Obtaining an IP Address Automatically in Linux For comprehensive information and tips on network settings in Linux see for example www tldp org HOWTO NET3 4 HOWTO 5 html FRITZ Box 5530 Fiber ...

Page 129: ...or IPv6 connections Requirements The network adapter of the computer supports Wake on LAN The computer is connected with the FRITZ Box via a FRITZ Powerline device or by network cable For access from the internet the computer must be in standby op eration Instructions Configuring Wake on LAN 1 Open the user interface see page 50 2 Select Home Network Network Network Connections Edit Device Details...

Page 130: ...The name is adopted in the following areas of your home network Name of the Wi Fi network SSID Name of the Wi Fi guest network SSID Name of the working group released for home network sharing Name of the DECT base station Push service sender name Name of your FRITZ Box in the device overview in MyFRITZ Instructions Assigning a FRITZ Box Name 1 Open the user interface see page 50 2 Select Home Netw...

Page 131: ...Interface Wi Fi Menu Contents of this chapter Switching the Wi Fi Network On and Off 132 Selecting the Wi Fi Channel 133 Configuring Wi Fi Guest Access 135 FRITZ Box 5530 Fiber 131 User Interface Wi Fi Menu ...

Page 132: ...he Wi Fi Network On and Off Manually You can switch the Wi Fi network on and off in the following ways with the WLAN button in the Home Network Wi Fi menu of a connected FRITZ Fon cordless telephone in the Convenience Features Wireless menu of the MyFRITZ App by keypad code using a connected telephone see page 202 Instructions Switching the Wi Fi Network On and Off by Schedule 1 Open the user inte...

Page 133: ...ces Recommen dation Use for applications with a low to normal throughput rate for instance reading and writing email Use for applications with a steadily high throughput rate for instance stream ing Automatic Configuration of the Wi Fi Channel Settings by the FRITZ Box With the Set Wi Fi channel settings automatically setting the FRITZ Box automatically searches for a channel subject to minimal in...

Page 134: ...nd the 5 GHz fre quency ranges AP steering Access Point steering For a wireless device in the Mesh Wi Fi the FRITZ Box can select the FRITZ device which is currently the best access point to the Mesh Wi Fi Disable Mesh Wi Fi steering only if a wireless device experiences prob lems with Wi Fi connections There are a few wireless devices that are incompatible with Mesh Wi Fi steering Instructions Ad...

Page 135: ...i guest access can be configured as a private or public hotspot With a private Wi Fi guest access you can provide houseguests with an internet connection of their own The guest access receives its own Wi Fi network key and guest network name SSID You can provide the ac cess information to your guests via QR code or print it out for them With a public hotspot you can make Wi Fi access available to ...

Page 136: ...are al lowed to visit The filters can be edited in the Internet Filters Lists see page 81 Settings for the Wi Fi Guest Access You can configure the Wi Fi guest access as a private guest access or a public hotspot Setting Content and Function FRITZ Box push service Notification by email about devices registering with and deregistering from your FRITZ Box see page 153 Restrict use Guests are restric...

Page 137: ... code for the Wi Fi guest access Then your guests can log in conveniently by scanning this code Switching the Wi Fi Guest Access On and Off by smartphone or tablet MyFRITZ App Android and iOS FRITZ Fon Menu Home Network Wi Fi in the FRITZ Box user interface http myfritz box Convenience Features http fritz box Wi Fi Guest Access menu and time limit in the Guest access profile FRITZ Box 5530 Fiber 1...

Page 138: ...nfiguration Instructions Configuring Wi Fi Guest Access 1 Open the user interface see page 50 2 Select Wi Fi Guest Access 3 For instructions open the online help FRITZ Box 5530 Fiber 138 User Interface Wi Fi Menu ...

Page 139: ...vices 140 Configuring a Group of Smart Plugs and LED Lights 142 Setting Up a Group of Radiator Controls 143 Configuring a Template for Smart Plugs and LED Lights 144 Configuring a Template for Radiator Controls 145 FRITZ Box 5530 Fiber 139 User Interface Smart Home Menu ...

Page 140: ...Network FUNctional Smart Home standard FRITZ DECT 210 220 Smart Plugs With the FRITZ DECT 210 200 smart plugs you can control the pow er supply to lights and other electric devices manually or by schedule You can also measure the power consumption of these devices You operate the plugs in the FRITZ Box user interface with a FRITZ DECT 440 400 switch with FRITZ App Smart Home or with a FRITZ Fon FR...

Page 141: ...e and color lighting With the FRITZ DECT 440 and 400 switches you can switch the LED light With FRITZ App Smart Home you can also dim the LED light and change its color FRITZ DECT 500 requires an E27 lighting fixture HAN FUN Devices You can also connect Smart Home devices from other manufacturers to the FRITZ Box and configure and operate them in the FRITZ Box user interface for instance motion se...

Page 142: ...ices can be switched on and off and controlled automatically as a group You can configure automatic switching for a group and specify one Smart Home device that switches the entire group on and off together Instructions Configuring a Group of Smart Plugs and LED Lights 1 Open the user interface see page 50 2 Select Smart Home Groups and Templates 3 For instructions open the online help FRITZ Box 5...

Page 143: ...an config ure heating periods with two temperatures schedule heating periods with one temperature vacation switching and periods when heating is off Instructions Setting Up a Group of Radiator Controls 1 Open the user interface see page 50 2 Select Smart Home Groups and Templates 3 For instructions open the online help FRITZ Box 5530 Fiber 143 User Interface Smart Home Menu ...

Page 144: ...connected to two smart plugs which have been configured as a group In another room you have three different LED lights connected To switch all smart plugs and LED lights you can configure one or more templates one template to enable automatic switching schedule one template to switch all sockets LED lights on or off one template to delete automatic switching for the sockets LED lights Instructions...

Page 145: ...ral radiator con trols The other rooms have only one radiator control each To control all radiator controls in all rooms together you can configure one or more templates one template to preheat the entire home for instance with boost mode or a schedule one template to maintain the same temperature on all radiators while you are gone vacation switching one template to turn off all radiators Instruc...

Page 146: ...User Interface Diagnostics Menu Contents of this chapter Starting Function Diagnostics 147 Starting Security Diagnostics 149 FRITZ Box 5530 Fiber 146 User Interface Diagnostics Menu ...

Page 147: ...FRITZ Box FRITZ Box version FRITZ OS up to date Registration Configured login method to the FRITZ Box user interface LAN allocation of LAN ports power settings on LAN ports Wi Fi Wi Fi frequency band enabled disabled with Wi Fi function number of wireless devices connected security settings DECT DECT enabled disabled number of DECT devices connected Internet connection IPv4 connection active since...

Page 148: ... in time number of network devices online Smart Home Number of Smart Home devices Wi Fi environment Wi Fi frequency band with number of Wi Fi networks on the same or an adjacent channel Instructions Starting Function Diagnostics 1 Open the user interface see page 50 2 Select Diagnostics Function 3 For instructions open the online help FRITZ Box 5530 Fiber 148 User Interface Diagnostics Menu ...

Page 149: ...Points Number Range Checkpoint Status FRITZ OS FRITZ Box version FRITZ OS up to date Registration Configured login method to the FRITZ Box user interface Internet Connection ports opened on the FRITZ Box protocols used on these ports port sharing for home network devices to the internet filters for internet access MyFRITZ status of MyFRITZ activation MyFRITZ account email address registration link...

Page 150: ...umbers settings for international calls and security relevant connection set tings IP telephone settings connected with the FRITZ Box directly or via FRITZ App Fon CAPIoverTCP driver function CAPI drivers install virtual modem drivers so that analog services like faxing can be used digitally With CAPIoverTCP you can use the FRITZ Fax for FRITZ Box program with the FRITZ Box to send and receive fax...

Page 151: ...tructions Starting Security Diagnostics 1 Open the user interface see page 50 2 Select Diagnostics Security 3 For instructions open the online help FRITZ Box 5530 Fiber 151 User Interface Diagnostics Menu ...

Page 152: ...tting the User Interface Language 162 Changing Regional Options 163 Adjusting the Time Zone 164 Saving Settings 165 Loading Settings 166 Restarting the FRITZ Box 167 Restoring Factory Settings 168 Performing a FRITZ OS Update Automatically 170 Performing a FRITZ OS Update in the Mesh Overview 173 Performing a FRITZ OS Update with the Wizard 175 Performing a FRITZ OS Update Manually 177 FRITZ Box 5...

Page 153: ...gular email messages with data on FRITZ Box usage and connections Smart Home Sends you the status of a Smart Home device regularly or when important events occur Wi Fi Guest Access Sends a message whenever devices register with or deregister from the Wi Fi guest access Calls Sends you email about telephone calls and calls from door intercom systems including camera images You have the option of re...

Page 154: ...time changes are made to a FRITZ Box setting or when potential ly security relevant events occur Current IP Address Sends the IP address assigned by the internet service provider every time the internet con nection is established Instructions Enabling Push Service 1 Open the user interface see page 50 2 Select Overview Wizards 3 For instructions open the online help Instructions Configuring Push S...

Page 155: ...s Login with the FRITZ Box password without a username is possible only within the FRITZ Box home network Every user who logs in with the FRITZ Box password without a username has the right to access all contents and settings on the FRITZ Box For the FRITZ Box password the FRITZ Box automatically creates a FRITZ Box user with a username composed of the letters fritz and a four digit string of nume...

Page 156: ... a FRITZ Box user for the purpose of bundling certain use rights For instance you can create a Smart Home user who can access only Smart Home functions Every FRITZ Box user logs in with their own username and a unique password You can set up as many as 18 FRITZ Box user accounts You can configure the following rights for each FRITZ Box user Access the FRITZ Box from the internet View and edit FRIT...

Page 157: ... 158 Configure the Forgot Password push service When you have for gotten a password the FRITZ Box sends an access link to the email address you specified Using this link you can set a new password If you lose your FRITZ Box access information and did not configure the Forgot Password push service you will have to restore the facto ry settings to the FRITZ Box and reconfigure all of your personal s...

Page 158: ... ö ü not allowed not allowed The letter ß not allowed not allowed Currency symbols not allowed not allowed Special characters _ allowed allowed Special characters not allowed allowed Special characters not allowed not allowed Instructions Configuring FRITZ Box Users 1 Open the user interface see page 50 2 Select System FRITZ Box Users Users 3 For instructions open the online help FRITZ Box 5530 Fi...

Page 159: ...e FRITZ Box answering machine The LED stops flashing as soon as all new messages have been heard Example 2 You would like to be notified when the data or time included in your in ternet package stipulated in the Internet Online Monitor Online Meter has been exhausted The Info LED will then flash when the con figured volume has been exceeded Instructions Selecting the Signaling of the Info LED 1 Op...

Page 160: ...ditions will still be signaled and it is also possible to switch them on briefly without permanently changing the LED display settings Example Your FRITZ Box is located in the bedroom and you find the light from the LEDs too bright or irritating Instructions Switching Off and Dimming the LEDs 1 Open the user interface see page 50 2 Select System Buttons and LEDs LED Display 3 For instructions open...

Page 161: ...cking the FRITZ Box Buttons 1 Open the user interface see page 50 2 Select System Buttons and LEDs Keylock 3 Enable the checkbox Buttons locked 4 Click on Apply The buttons are locked Instructions Unlocking the FRITZ Box Buttons 1 Open the user interface see page 50 2 Select System Buttons and LEDs Keylock 3 Disable the Buttons locked checkbox 4 Click on Apply The button lock is disabled FRITZ Box...

Page 162: ... Within two minutes after you changed the language setting in the FRITZ Box press Cancel on the FRITZ Fon Instructions Setting the User Interface Language 1 Open the user interface see page 50 2 In the System Region and Language menu select the Language Settings tab 3 Select the desired language from the drop down list 4 Click on Apply The FRITZ Box restarts After restarting the user interface ap ...

Page 163: ...our FRITZ Box for telephone calls This way you ensure that the FRITZ Box adapts optimally to the telephony functionality of the coun try in which it is used Instructions Changing Regional Options 1 Open the user interface see page 50 2 Select System Region and Language Regional Options 3 For instructions open the online help FRITZ Box 5530 Fiber 163 User Interface System Menu ...

Page 164: ...ountry with daylight saving time you can enable the option to adjust to daylight time automatically For all features of the FRITZ Box to work smoothly the FRITZ Box must always be set to the local time zone where it is located Instructions Adjusting the Time Zone 1 Open the user interface see page 50 2 Select System Region and Language Time Zone 3 For instructions open the online help FRITZ Box 55...

Page 165: ...FRITZ Box of the same model You can load the saved settings into another FRITZ Box of a differ ent model Instructions Saving Settings Automatically 1 Open the user interface see page 50 2 Select System Push Service Push Services 3 For instructions open the online help Instructions Saving Settings Manually 1 Open the user interface see page 50 2 Select System Backup Save 3 For instructions open the...

Page 166: ...f the same model You can load the saved settings into another FRITZ Box of a differ ent model When restoring your FRITZ Box settings you can choose whether to re store all settings or only certain selected ones Instructions Loading Settings 1 Open the user interface see page 50 2 Select System Backup Restore 3 For instructions open the online help FRITZ Box 5530 Fiber 166 User Interface System Men...

Page 167: ...lized Events in the System Event Log menu are deleted Settings you made in the FRITZ Box remain intact Instructions Restarting the FRITZ Box 1 Remove the power adapter of the FRITZ Box from the electrical outlet 2 Wait 5 seconds 3 Plug the power adapter back into the outlet Restarting the FRITZ Box takes about 2 minutes Instructions Restarting the FRITZ Box from the User Interface 1 Open the user ...

Page 168: ...RITZ Box is to be disposed of Consequences of Resetting All of the settings you made in the FRITZ Box are deleted The network key from the factory settings will be reactivated The name of the Wi Fi network SSID will be reset The IP configuration of the factory settings will be restored Preparations If you would like to restart operation of the FRITZ Box after restoring factory settings make the fo...

Page 169: ...ct the Factory Settings tab 4 Click on the Load Factory Settings button The FRITZ Box is reset to its factory settings All data are deleted If you intend to restart operation of the FRITZ Box we recommend up dating the FRITZ OS of the FRITZ Box see page 173 FRITZ Box 5530 Fiber 169 User Interface System Menu ...

Page 170: ...ents bug fixes and important security updates as well as significant new functions Always install the latest FRITZ OS version on all FRITZ products in your FRITZ Box home network This keeps your FRITZ products up to date and ensures optimum synchronization of all devices in your home network Properties of Automatic Updates In the System Update Auto Update menu you can specify when and which update...

Page 171: ...phony connections will be interrupted briefly Level III Notify me about new versions of FRITZ OS and in stall new versions automatically rec ommended The FRITZ Box indicates that a new version of FRITZ OS is available on the Overview page Every new version of FRITZ OS will be in stalled automatically The FRITZ Box selects a suitable time for the update generally at night During installation all in...

Page 172: ...alled or searched for automati cally you can disable this function We recommend keeping the search for updates and the automatic in stallation of updates enabled This way you benefit from further devel opments of existing and new features for your FRITZ Box 1 Open the user interface see page 50 2 Select Internet Account Information AVM Services 3 For instructions open the online help FRITZ Box 553...

Page 173: ...s your FRITZ products up to date and ensures optimum synchronization of all devices in your home network Instructions Performing a FRITZ OS Update in the Mesh Overview Do not clear the connection between the FRITZ Box and the comput er during a FRITZ OS update and do not unplug the power cord Interrupting a FRITZ OS update could damage your FRITZ Box 1 Open the user interface see page 50 2 Select ...

Page 174: ...4 Start the update by clicking on Perform update and wait until the message Update was successful appears FRITZ Box 5530 Fiber 174 User Interface System Menu ...

Page 175: ...n of all devices in your home network Instructions Performing a FRITZ OS Update with the Wizard Do not clear the connection between the FRITZ Box and the comput er during a FRITZ OS update and do not unplug the power cord Interrupting a FRITZ OS update could damage your FRITZ Box 1 Open the user interface see page 50 2 On the Overview page select the Wizards menu 3 Start the Update wizard The Syst...

Page 176: ...an update click on the Start Update button The FRITZ OS update begins and the Info LED starts flashing The FRITZ OS update is complete when the LED stops flashing FRITZ Box 5530 Fiber 176 User Interface System Menu ...

Page 177: ... all FRITZ products in your FRITZ Box home network This keeps your FRITZ products up to date and ensures optimum synchronization of all devices in your home network Instructions Performing a FRITZ OS Update Manually Do not clear the connection between the FRITZ Box and the comput er during a FRITZ OS update and do not unplug the power cord Interrupting a FRITZ OS update could damage your FRITZ Box...

Page 178: ...fore the update Assign a password for the encryption of your backup file Perform the additional confirmation and click on OK Save the backup file 7 Click on the Browse button and choose the file with the new FRITZ OS you already downloaded and saved on your computer 8 Click on Start Update The FRITZ OS update begins and the Info LED starts flashing The FRITZ OS update is complete when the Info LED...

Page 179: ...User Interface Wizards Menu Contents of this chapter Using the Wizards 180 FRITZ Box 5530 Fiber 179 User Interface Wizards Menu ...

Page 180: ...e discarded Range of Functions The following wizards assist you in step by step configuration Wizard Function Manage Telephony Devices Connects and configures the fol lowing devices telephones answering machines fax machines cordless DECT telephones Manage Telephone Numbers Adds and edits telephone num bers Check the Status of the FRITZ Box Performs diagnostics of the functional status of your FRI...

Page 181: ...RITZ OS is available for your FRITZ Box Configuring Push Service Sets up push services automatic email sent with status and usage data More Functions in Brief Introduces new and interesting functions settings and features of the FRITZ Box Instructions Starting Wizards 1 Open the user interface see page 50 2 Click on the Wizards menu 3 Start the wizard of your choice with a mouse click 4 Follow the...

Page 182: ...MyFRITZ Contents of this chapter What Is MyFRITZ 183 Creating a New MyFRITZ Account 186 Configuring MyFRITZ App in Android 187 Configuring MyFRITZ App in iOS 189 FRITZ Box 5530 Fiber 182 MyFRITZ ...

Page 183: ...FRITZ in the in ternet MyFRITZ mobile MyFRITZ in the home network Access to a person al FRITZ Box overview portal and depending on the user rights to FRITZ Box func tions FRITZ Box func tions from on the go FRITZ Box func tions in the home network Ac cessed via log in with MyFRITZ account on the http www myfritz net website a mobile device with MyFRITZ App installed MyFRITZ link in the FRITZ Box u...

Page 184: ...d web address in a browser to access your FRITZ Box directly You can also use the assigned web address to establish VPN connec tions to your FRITZ Box or server services and network devices in the home network for which you configured port sharing in the FRITZ Box see page 84 In the following case the assigned address cannot be reached from the internet Your internet service provider did not assig...

Page 185: ...the MyFRITZ overview page at the address myfritzbox you can access functions of your FRITZ Box frequently used in the home net work directly from your browser Call list View calls and listen to messages Convenience functions Display and switch Wi Fi WPS guest ac cess answering machines on and off Smart Home Switch and control smart plugs and radiator controls Which functions you can access depends...

Page 186: ...ount and FRITZ Box You only have to set up a MyFRITZ account once It exists no mat ter which FRITZ Box was used to create it Once an account has been created you can register any number of FRITZ Box models with your MyFRITZ account If you switch to a new FRITZ Box you can then reg ister the new model with your existing MyFRITZ account and delete any old FRITZ Box models no longer in use Instructio...

Page 187: ...Z Box For registration with FRITZ Box users The user has FRITZ Box Settings rights For the connection to the home network The Allow access for applications option is enabled in the Access Settings in the Home Network section of the Home Network Network Network Settings Instructions Configuring MyFRITZ App 1 Install the MyFRITZ App from the Google Play Store on your mo bile device 2 Open the MyFRIT...

Page 188: ...ure secure access to the FRITZ Box user interface and the connected home network devices tap on Home Network and follow the instructions for configuring the home network connection FRITZ Box 5530 Fiber 188 MyFRITZ ...

Page 189: ...e Wi Fi network of your FRITZ Box You configured a MyFRITZ account and your FRITZ Box is regis tered with this MyFRITZ account An account as a FRITZ Box user has been set up for you in your FRITZ Box and the FRITZ Box user has the rights Access from the internet allowed and FRITZ Box Settings Instructions Configuring MyFRITZ App 1 Install the MyFRITZ App on your mobile Apple device 2 Open the MyFR...

Page 190: ...s Contents of this chapter Information on Keypad Codes 191 Configuration on the Telephone 193 Operating on the Telephone 203 Restoring Factory Settings with the Telephone 216 FRITZ Box 5530 Fiber 190 Controlling the FRITZ Box with Keypad Codes ...

Page 191: ...elephones with their own base station The telephone is configured such that special characters and can be dialed see the manual of your telephone Rules Keypad codes do not work with smartphones Keypad codes do not work with FRITZ App Fon exception internal calls Only the following shortcuts work with IP telephones internal calls call transfer using keypad sequences suppressing telephone num ber on...

Page 192: ...all button Pick up the handset Enter the keypad code Hang up Telephone with call button usually green Enter the keypad code Press the Call Connect button Press the end call key FRITZ Box 5530 Fiber 192 Controlling the FRITZ Box with Keypad Codes ...

Page 193: ...ort Then you can enter internal numbers without the prefix for instance 1 instead of 1 Instead you must dial the prefix 0 for outside calls for instance 0030399760 instead of 030399760 Telephone without Call Button Telephone with Call Button Disable outside line access 11 0 FON Wait for acknowledgment tone FRITZ Box 5530 Fiber 193 Controlling the FRITZ Box with Keypad Codes ...

Page 194: ...erts incoming calls to a previously specified external telephone number If your telephone provider sup ports this calls will be diverted by your provider and your line will re main free for other calls Otherwise the FRITZ Box establishes a sec ond connection In either case extra charges will accrue according to your contracted telephone rates Telephone without Call Button Telephone with Call Butto...

Page 195: ...n to destination call number DCN 21 DCN Configure call diversion after 20 seconds to destination call number DCN 61 DCN Configure call diversion on busy to the destination call number DCN 67 DCN Wait for acknowledgment tone FRITZ Box 5530 Fiber 195 Controlling the FRITZ Box with Keypad Codes ...

Page 196: ...hone without Call Button Telephone with Call Button Switch off immediate call diversion 21 Switch off delayed call diversion 61 Switch off call diversion on busy 67 Wait for acknowledgment tone FRITZ Box 5530 Fiber 196 Controlling the FRITZ Box with Keypad Codes ...

Page 197: ...hone numbers will not be diverted Telephone without Call Button Telephone with Call Button Switch on immediate call diversion to destination call number DCN 21 DCN TN Switch on call diversion after 20 seconds to destination call number DCN 61 DCN TN Switch on call diversion on busy to the destination call number DCN 67 DCN TN Wait for acknowledgment tone FRITZ Box 5530 Fiber 197 Controlling the FR...

Page 198: ...phone without Call Button Telephone with Call Button Switch off immediate call diversion 21 TN Switch off delayed call diversion 61 TN Switch off call diversion on busy 67 TN Wait for acknowledgment tone FRITZ Box 5530 Fiber 198 Controlling the FRITZ Box with Keypad Codes ...

Page 199: ... port with ringing to destination call number DCN 451 DCN Switch on call diversion for the FON port after 20 seconds to destina tion call number DCN 421 DCN Switch on call diversion for the FON port on busy to the destination call number DCN 431 DCN Switch on immediate call diversion for the FON port on busy other wise delayed to the destination call number DCN 441 DCN Wait for acknowledgment tone...

Page 200: ...ll Diversion for the FON Port Telephone without Call Button Telephone with Call Button Switch off call diversion for the FON port 401 Wait for acknowledgment tone FRITZ Box 5530 Fiber 200 Controlling the FRITZ Box with Keypad Codes ...

Page 201: ...n also use your FRITZ Fon cordless telephone as a baby moni tor See the manual of your FRITZ Fon for instructions Telephone without Call Button Telephone with Call Button Press the following keys 4 level TN Level specifies the sensitivity Permitted values 1 highest 8 lowest TN is the internal or external telephone number that the baby mon itor is supposed to call Internal numbers should also be en...

Page 202: ... Telephone without Call Button Telephone with Call Button Switch Wi Fi on 96 1 Wait for acknowledgment tone Instructions Switching Wi Fi On and Off Telephone without Call Button Telephone with Call Button Switch Wi Fi off 96 0 Wait for acknowledgment tone FRITZ Box 5530 Fiber 202 Controlling the FRITZ Box with Keypad Codes ...

Page 203: ...nswering machine Telephone without Call Button Telephone with Call Button Establish a connection to the answering machine 600 answering machine 1 601 answering machine 2 602 answering machine 3 603 answering machine 4 604 answering machine 5 Follow the voice menu Voice Menu of the Answering Machine Main Menu Level 1 Level 2 Level 3 1 Play back mes sages 3 Return call 5 Delete message 7 To previous...

Page 204: ...essage 2 Greeting for an nouncement mode 3 Closing message 1 Listen to all greet ings select greeting with 2 5 Delete greeting an nouncement 8 Record greeting end with 1 5 Enable recording announcement mode no messages recorded in announce ment mode FRITZ Box 5530 Fiber 204 Controlling the FRITZ Box with Keypad Codes ...

Page 205: ...e already been accepted by an answering machine This can be the FRITZ Box answering machine or a connected an swering machine Calls that arrive at another connected telephone the other tele phone rings Telephone without Call Button Telephone with Call Button Press the following keys 09 FRITZ Box 5530 Fiber 205 Controlling the FRITZ Box with Keypad Codes ...

Page 206: ...structions Starting a Broadcast Call A group call or broadcast call is an internal call that is signaled on all telephones connected with the FRITZ Box Telephone without Call Button Telephone with Call Button Press the following keys for a broadcast call 9 All telephones on the FRITZ Box ring You will be connected to the telephone that picks up the call first FRITZ Box 5530 Fiber 206 Controlling t...

Page 207: ...n During the call with the party 1 press the hold button R The call is on hold Enter the telephone number of party 2 This can be an external tele phone number or an internal number from the FRITZ Box telephone book When party 2 accepts the call you can consult with others in the room Connect party 1 and party 2 with each other On cordless telephones 4 Others If party 2 cannot be reached or does no...

Page 208: ...without a hold button see the manual of the telephone Telephone without Call Button Telephone with Call Button During the call with the party 1 press the hold button R The call is on hold Enter the telephone number of party 2 This can be an external tele phone number or an internal number from the FRITZ Box telephone book On cordless telephones 4 Others FRITZ Box 5530 Fiber 208 Controlling the FRI...

Page 209: ...ept or reject waiting calls Telephone without Call Button Telephone with Call Button During a call Pick up from call waiting R2 Reject waiting call R0 If you pick up the waiting call you can Switch between call 1 and call 2 alternate R2 End the active call and continue the other call Hang up wait until your telephone rings and pick up FRITZ Box 5530 Fiber 209 Controlling the FRITZ Box with Keypad ...

Page 210: ...r telephone number once for one call Then your telephone number will not be transmitted to the other caller during this call Telephone without Call Button Telephone with Call Button Press the following keys 31 Enter the external telephone number FRITZ Box 5530 Fiber 210 Controlling the FRITZ Box with Keypad Codes ...

Page 211: ...ternal tele phone number When party 2 accepts the call establish the three party conference R3 If party 2 cannot be reached go back to party 1 R During the three party conference call you can Interrupt the conference you speak with party 1 call 2 is on hold R2 Switch back and forth between parties 1 and 2 alternate R2 Restore an interrupted conference R3 End call 2 and continue with call 1 R1 End ...

Page 212: ...ne with Call Button During the call with the party 1 press the hold button R The call is on hold To establish the call with party 2 enter an internal or external tele phone number When party 2 accepts the call you can Toggle back and forth between the calls R2 End the active call and continue the other call Hang up wait until your telephone rings and pick up If party 2 cannot be reached go back to...

Page 213: ...pad shortcuts you can control services and features in your telephone provider s network For information about which keypad sequences you can use contact your carrier Telephone without Call Button Telephone with Call Button Press the following keys Seq is the keypad shortcut Seq FRITZ Box 5530 Fiber 213 Controlling the FRITZ Box with Keypad Codes ...

Page 214: ...up to three alarms under Telephony Alarm in the user interface The first alarm configured can also be enabled and disabled with the telephone keys Telephone without Call Button Telephone with Call Button Switch on the alarm 881 Wait for acknowledgment tone FRITZ Box 5530 Fiber 214 Controlling the FRITZ Box with Keypad Codes ...

Page 215: ...tructions Disabling an Alarm Telephone without Call Button Telephone with Call Button Switch alarm off 881 Wait for acknowledgment tone FRITZ Box 5530 Fiber 215 Controlling the FRITZ Box with Keypad Codes ...

Page 216: ...he FRITZ Box is reset to its factory settings Consequences of Resetting All of the settings you made in the FRITZ Box are deleted The internal memory of the FRITZ Box is deleted Received mes sages on the answering machine and faxes will also be deleted The preconfigured FRITZ Box password is restored The preconfigured network key and the preconfigured name of the Wi Fi network SSID are reactivated...

Page 217: ...Factory Settings Telephone without Call Button Telephone with Call Button Restore factory settings to FRITZ Box 991 15901590 Wait for acknowledgment tone FRITZ Box 5530 Fiber 217 Controlling the FRITZ Box with Keypad Codes ...

Page 218: ...s Contents of this chapter Troubleshooting Procedures 219 Troubleshooting Chart 220 Opening the User Interface with the Emergency IP Address 223 Knowledge Base 224 Support 225 FRITZ Box 5530 Fiber 218 Malfunctions ...

Page 219: ...s not on No access to the user interface Wi Fi connection cannot be estab lished or is interrupted Troubleshooting chart see page 220 Problem with Connecting Configuration Telephony Internet Wi Fi etc Knowledge Base see page 224 Troubleshooting chart and Knowledge Base do not offer a solution Support see page 225 FRITZ Box 5530 Fiber 219 Malfunctions ...

Page 220: ...tive Computer s wireless adapter not ready for op eration Switch on your computer s wire less adapter For details consult the manual of your computer Wi Fi network of the FRITZ Box switched off If the WLAN LED is off press the WLAN button on the FRITZ Box Hold the button down until the WLAN LED begins flashing Computer can not find the Wi Fi network of the FRITZ Box Enable the Name of the Wi Fi ne...

Page 221: ...f a proxy server is enabled in your web browser the address of the FRITZ Box must be entered as an exception Check your web brows er settings For more information on this see the help of your web browser Computer is not configured to ob tain IP address automatically On your computer enable the setting Obtain an IP address automatically for the network adapter used to connect to the FRITZ Box For m...

Page 222: ... Do not set up the FRITZ Box in the corner of a room Do not set up the FRITZ Box di rectly next to or beneath an ob stacle or a metal object like a cabinet or radiator Position the FRITZ Box and the wireless devices so that there are as few obstacles between them as possible Wi Fi connection interrupted Wi Fi channel with heavy inter ference Configure automatic selection of the Wi Fi channel in th...

Page 223: ...er with which the user interface was opened using the emergency IP address is connected with the FRITZ Box by network cable Instructions Opening the User Interface with the Emergency IP Address 1 Disconnect the FRITZ Box from other network devices and make sure that there is no Wi Fi connection between your computer and the FRITZ Box 2 Restart your computer 3 Open a web browser and enter the emerg...

Page 224: ...his resource presents answers to the questions asked most frequently of our Support team If the problem cannot be resolved using the Knowledge Base then con tact the Support team see page 225 AVM Knowledge Base The AVM Knowledge Base is available online at en avm de service FRITZ Box 5530 Fiber 224 Malfunctions ...

Page 225: ...port by Email 1 Start a web browser on your terminal device 2 Open the website en avm de 3 Click on Service and then on Support 4 Click on Support Request Our email support is not available in all languages If neces sary select an alternative language and then click on Support Request 5 Follow the instructions displayed on the screen 6 To conclude click on Send Support Request Our Support team wil...

Page 226: ...Decommissioning and Disposal Contents of this chapter Decommissioning 227 Disposal 228 FRITZ Box 5530 Fiber 226 Decommissioning and Disposal ...

Page 227: ...ur own personalized data on devices to be disposed of Delete your personal settings and personalized data from your FRITZ Box device before ending its operation and disposing of the device To do this restore the factory settings to the FRITZ Box see page 168 FRITZ Box 5530 Fiber 227 Decommissioning and Disposal ...

Page 228: ...ectronic components included with delivery to a collection point in your local community for the disposal of electronic appliances where it can be disposed of properly Distributors of electronic devices are also obligated to accept returns of their prod ucts free of charge The crossed out bin on the type label or on the housing of your FRITZ device means that you are required by law to dispose of ...

Page 229: ...Technical Specifications Contents of this chapter Technical Specifications 230 FRITZ Box 5530 Fiber 229 Technical Specifications ...

Page 230: ...C Storage temperature 20 C 70 C Relative humidity operation 10 90 Relative humidity storage 5 95 Active Power Attribute Value Maximum active power 16 W Intermediate active power determined with the following load internet connection enabled Wi Fi on no devices registered via Wi Fi DECT on one telephone registered via DECT no active calls 9 10 W FRITZ Box 5530 Fiber 230 Technical Specifications ...

Page 231: ... XGS PON 10 Gigabit Symmetric Passive Optical Network ITU T G 9807 Class 1 laser FON 1 a b port with a RJ11 and TAE socket for con necting an analog terminal device DECT DECT base station up to 6 handsets up to 10 FRITZ DECT 200 210 smart plugs up to 10 FRITZ DECT 440 400 switches to switch control FRITZ DECT devices up to 12 FRITZ DECT 300 301 Comet DECT radiator controls up to 10 Smart Home devi...

Page 232: ...ireless access point for Wi Fi networks in the 2 4 GHz range Wi Fi standards supported IEEE 802 11g Wi Fi 3 for 20 MHz channel bandwidth transmission rates of up to 54 Mbit s IEEE 802 11n Wi Fi 4 for 40 MHz channel bandwidth transmission rates of up to 400 Mbit s including 256QAM IEEE 802 11ax Wi Fi 6 for 40 MHz channel bandwidth transmission rates of up to 600 Mbit s FRITZ Box 5530 Fiber 232 Tech...

Page 233: ...ac Wi Fi 5 for 40 MHz channel bandwidth transmission rates of up to 866 Mbit s IEEE 802 11ax Wi Fi 6 for 80 MHz channel bandwidth transmission rates of up to 1200 Mbit s Wi Fi Frequencies Frequency Frequency Range Max Trans mitter Power 2 4 GHz 2400 2483 MHz 100 mW 5150 5350 MHz 200 mW 5 GHz 5470 5725 MHz 1000 mW In the 5 GHz band for Wi Fi the range from 5150 MHz to 5350 MHz is intended only for ...

Page 234: ...ormulated by independent scientific organiza tions after regular and careful evaluation of scientific studies It in cludes a wide safety margin in order to ensure the safety of all per sons regardless of their age and health For devices mounted in a fixed position that have their own power connection like the FRITZ Box compliance with the minimum dis tance of 20 cm defined in the ICNIRP guideline ...

Page 235: ...Legal Notice Contents of this chapter Legal Notice 236 FRITZ Box 5530 Fiber 235 Legal Notice ...

Page 236: ...tched within 14 days after the RMA number has been issued The package is to be returned without the original box and accessories packed carefully and secured for transportation AVM accepts no liability for any damage during transport Returns with out an RMA number packages sent freight collect or without sufficient postage and packages without an invoice will not be processed and sent back to the ...

Page 237: ...s about contents that are erroneous or no longer up to date at info avm de Software is delivered in machine readable format only object code format Under all AVM intellectual property rights AVM hereby grants licensee the non exclusive right to use the software Unless agreed for a limited time period the right to use the software is for an unlimit ed time period The licensee may create only one co...

Page 238: ...with the stipulation that the use of the TI software be limited under a written licensing agreement to the AVM product that was purchased together with the AVM software and thus aside from in the legally permitted cases reproduction reverse engineering decompilation or disassembly of the TI software is pro hibited If open source software is provided the license terms for such open source software ...

Page 239: ...installations not performed by AVM AVM accepts no obligations to perform software service These require a separate agreement The information in this documentation and the software it describes are subject to change without notice for the pur pose of technical improvement Marks Marks like AVM FRITZ and FRITZ Box product names and lo gos are protected marks owned by AVM GmbH Microsoft Windows and th...

Page 240: ...utersysteme Vertriebs GmbH Alt Moabit 95 D 10559 Berlin AVM in the Internet en avm de Declaration of CE Conformity AVM declares herewith that the device is compliant with directive 2014 53 EU The full text of the declaration of EU conformity is available at https en avm de service declarations FRITZ Box 5530 Fiber 240 Legal Notice ...

Page 241: ...g template assists you in marking the holes needed to mount the FRITZ Box on a wall Be sure to print out the page with the drilling template in its original size or 100 Do not enlarge it adjust its size reformat or rescale it in your printer settings FRITZ Box 5530 Fiber 241 Drilling Template ...

Page 242: ......

Page 243: ... 194 for FON port 199 for telephone number 197 switching off 196 198 call forwarding 100 call waiting 62 call answering 205 holding 212 missed 153 picking up from call waiting 209 transfer 207 208 CE conformity declaration 240 change regional options 163 choice of location 29 230 cleaning 9 15 CLIR 210 conference call 211 configuration 49 50 configuration by telephone 190 configuration telephone 6...

Page 244: ... 21 consultation 212 contacts 94 conventions 14 copyright 240 corporate info 240 customer documentation 13 customer service 225 D data protection 74 data transfer 74 data push services 153 restoring 166 saving 165 declaration of CE conformity 240 decommissioning 227 DECT base station 18 45 DECT encryption 108 radio frequencies 234 using repeaters 108 deleting private data 227 device properties 230...

Page 245: ... settings 165 updating 170 173 175 177 version 50 51 FRITZ VPN 89 FTP 87 FTPS 87 function diagnostics 147 functions 16 17 G green mode 65 guest access 135 Wi Fi 153 guest network overview of all devices 110 H handling 29 hanging 241 hazard warnings 8 help with problems Knowledge Base 13 224 online help 13 support 225 hibernation 132 holding 212 home network 18 overview of all devices 110 homepage ...

Page 246: ...ttings via user interface 168 with FRITZ Fon 216 log files 153 log information 153 logging off of the user interface 56 login methods 155 login FRITZ Box password 155 FRITZ Box user account 155 logout 56 M maintenance 74 malfunctions 218 Knowledge Base 224 resolving errors 219 support 225 troubleshooting chart 220 manual 13 manufacturer s warranty 236 menus in the user interface Diagnostics 146 Ho...

Page 247: ...password protection forgot password 154 push service 154 password rules 157 158 password characters allowed 158 forgot 157 permitted websites 81 phone number blocking 101 dialing rule 105 picking up 205 picking up from call waiting 209 placement 29 port sharing 84 ports 231 positioning the FRITZ Box 29 power consumption 230 power FRITZ Box consumption 230 prioritizing internet use 82 push services...

Page 248: ...x users 155 IP address 119 loading 166 network 119 123 push service 154 restoring 166 saving 165 setup basic configuration 53 SFP module insert 31 switching 32 SFP slot 31 Smart Home 18 Smart Home devices 66 153 smartphone 47 software FRITZ OS restoring factory settings 168 software push service 153 version 50 51 speed in the home network 82 starting operation 27 static IP route 125 storage temper...

Page 249: ...erence 211 timeout 56 toggling 212 tones 234 transferring 207 208 troubleshooting 218 documentation 13 type label 20 U update automatic 170 manual 177 Mesh Overview 173 push service 153 wizard 175 usage data 153 user account 155 user interface 49 factory settings 168 fallback 168 216 FRITZ Box users 155 language setting 162 login to FRITZ Box 155 logout 56 opening 50 password protection 155 remote...

Page 250: ...quency ranges 133 location for the FRITZ Box 29 Mesh 67 network key 42 43 password 43 QR code 43 reception 29 schedule 132 standards 231 switching on off by button 132 switching on off by telephone 202 Wi Fi Channel 133 WPS 43 wireless access point 17 wizard perform update 175 wizards range of functions 180 using wizards 180 WPS 43 ...

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