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Fritz! Fon WLAN 7390, Installation, Configuration And Operation

The Fritz! Fon WLAN 7390 is a versatile and user-friendly telephony system that offers seamless installation, configuration, and operation. To help you make the most of its features, we provide a comprehensive manual that you can easily download for free from our website.

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172

Customer Service Guide

8

Customer Service Guide

Help on All Important Service Topics

AVM is here to help should any questions or problems arise. Here you 
will find the important information you need, in the form of frequently 
asked questions (FAQs), manuals, updates and support.

Microsoft Updates

In many cases problems that arise during operation can 
be resolved by installing the current Microsoft Service 
Pack or other Microsoft updates.

The current service packs and updates can be obtained 
free of charge from Microsoft at the address:

www.microsoft.com

8.1

Documentation

To take advantage of all commands and features of your 
FRITZ!Box Fon WLAN 7390, consult the following docu-
mentation:

Help

In the FRITZ!Box user interface you can open the detailed 
Help by clicking the “Help” buttons.

Manual

The FRITZ!Box Fon WLAN 7390 manual is available on the 
Internet in PDF format, and can be downloaded at:

www.avm.de/en/service/manuals

8.2

Frequently Asked Questions (FAQs)

We would like to make our products as easy to use as pos-
sible. If you still have problems, sometimes a little tip is 
all you need to resolve them. That is why we present you 
with a selection of frequently asked questions. 

The English-language FAQs can be viewed at the following 
address:

www.avm.de/en/service/FAQs

The current Adobe Acrobat Reader for reading PDF docu-
ments can be downloaded from the Internet free of charge 
at 

www.adobe.com

.

Summary of Contents for Fon WLAN 7390

Page 1: ...Installation Configuration and Operation FRITZ Box Fon WLAN 7390 ...

Page 2: ...ained in the product description The licensee bears all risk in regard to hazards and impairments of quality which may arise in connection with the use of this product AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software nor for incidental or consequential damages except in case of intent or gross negli gence AVM expressly disclaims all liabi...

Page 3: ...8 3 5 Connecting to the DSL Line 21 3 6 Connecting to the Analog Telephone Line 22 3 7 Connecting to the ISDN Line 23 3 8 Connecting Telephone Fax or Answering Machine 24 3 9 Connecting ISDN Telephones 24 3 10 Connecting ISDN PBXs 25 3 11 Connecting IP Telephones 26 4 Opening the User Interface 28 4 1 Password Protection 29 4 2 Saving Your Settings 30 5 Telephone Connections 31 5 1 Entering Your P...

Page 4: ...es by Paging Call 50 7 5 Logging a Cordless Telephone off of the FRITZ Box 50 7 6 Enabling and Disabling DECT 50 8 USB Devices 51 8 1 Connecting USB Devices 51 8 2 Accessing USB Devices 52 8 3 FRITZ WLAN USB Stick 52 8 4 USB Mass Storage Devices 53 8 5 USB Printer 55 8 6 USB Hubs 63 8 7 FRITZ Box USB Remote Connection 64 8 8 Tips for Using USB Devices 66 9 Configuration and Operation on the Teleph...

Page 5: ...eclaration of CE Conformity 128 1 7 Manufacturer s Warranty 129 1 8 Disposal 130 2 More about WLAN 131 2 1 Standards 131 2 2 Security 136 2 3 Frequency Ranges 139 2 4 Increasing the WLAN Range 143 2 5 WPS Wi Fi Protected Setup 148 3 More about Networks 151 3 1 Network Overview 151 3 2 IP Settings 153 3 3 UPnP Settings 154 3 4 IP Address 154 3 5 DHCP Server 155 3 6 Subnetwork 156 3 7 Changing the N...

Page 6: ...ation164 6 1 Bandwidth Management 164 6 2 The Prioritization of Network Applications and Network Devices 164 7 More Functions 168 7 1 Child Protection 168 7 2 Energy Monitor 168 7 3 Push Service E mail 170 7 4 Night Service 170 8 Customer Service Guide 172 8 1 Documentation 172 8 2 Frequently Asked Questions FAQs 172 8 3 Updates and Software 173 8 4 Support from the AVM Service Team 173 Glossary 1...

Page 7: ...he FRITZ Box This symbol indicates important instructions that must be observed to avoid malfunctions Highlighting Function Examples Quotation marks Keys Buttons Settings pages Menus Commands File paths File names F1 key Help Advanced Edit Paste Copy C My Documents Documentation Underlined text Text input fritz box Pointed brackets Joker Ext Bold Emphasis Do not click the but ton ...

Page 8: ...ly be opened by authorized repair technicians Handling the FRITZ Box You can either place FRITZ Box on a horizontal surface or mount it on a wall Please note the following Place or hang the FRITZ Box in a dry location that is free of dust and protected from direct sunlight For ideal operating conditions mount the FRITZ Box on a wall with the cables connected on the bottom Do not place FRITZ Box on...

Page 9: ...ablish wireless connections between FRITZ Box and the computer position the device at a central location Make sure to keep sufficient distance from potential sources of interference like microwave devices or electric devices with large metal housings ...

Page 10: ...sing Cordless Telephones Thanks to the DECT function the FRITZ Box can be used as a basis station for cordless telephones Any cordless tele phone that supports the DECT GAP standard can be regis tered at the FRITZ Box Connecting Computers Four computers can be connected directly to the FRITZ Box using the LAN ports You can also connect a network hub or switch to the LAN ports so that even more com...

Page 11: ...USB Sticks a USB hub or other devices see USB Hubs from page 63 The USB port supports the USB 2 0 and USB 1 1 stan dards If you use one of the FRITZ WLAN USB Sticks by AVM the AVM Stick Surf technology is at your disposal Use Stick Surf to adopt the WLAN security settings from the FRITZ Box quickly and conveniently For connecting a printer FRITZ Box has a printer server Al ternatively the USB remo...

Page 12: ...5 RJ11 adapter gray for the DSL line re quired in some countries one quick guide 2 2 Operation Requirements In order to operate the FRITZ Box you must have the fol lowing a Web browser that supports Java script for instance Internet Explorer version 7 0 or higher or Firefox version 2 0 or higher an Internet connection a VDSL2 line standard ITU G 993 2 Annex A or B or a DSL line in accordance with ...

Page 13: ...11n g a or IEEE 802 11b for example a FRITZ WLAN USB Stick for connection via network cable computer with a network port network adapter stan dard Ethernet 10 100 1000 Base T for fixed line telephony an analog telephone line or ISDN point to multipoint line in accordance with the Euro ISDN protocol DSS1 ...

Page 14: ...l Power Connecting to the power supply Connecting Set aside the power supply unit from the FRITZ Box package 1 Connect the FRITZ Box to the power supply unit In sert the small plug in the power socket at the right edge of the socket strip on the FRITZ Box 2 Plug the other end into an AC power outlet The green Power DSL LED will light up after a few sec onds to indicate that the device is ready for...

Page 15: ...ion Scenarios Note the following when connecting computers to the FRITZ Box One computer can be connected to the FRITZ Box by only one of these means At each of the network ports of the FRITZ Box a com puter can be connected directly or via a hub switch Using WLAN you can connect multiple computers with the FRITZ Box at the same time The way a computer is connected to the FRITZ Box is the same reg...

Page 16: ...k cable yellow from the FRITZ Box package 1 Switch on your computer 2 If you work with a Linux operating system configure your network adapter with the setting DHCP if this setting is not already configured 3 Insert one end of the LAN cable into the computer s network adapter 4 Connect the other end of the LAN cable to a socket on the FRITZ Box labeled LAN 1 LAN 2 LAN 3 or LAN 4 Now the FRITZ Box ...

Page 17: ...etwork hub or switch to one of the LAN ports on the FRITZ Box if you would like to connect multi ple computers via LAN Connecting FRITZ Box to a network hub Connecting Set aside the network cable yellow from the FRITZ Box package 1 Connect one end of the LAN cable to the uplink port of the network hub or switch 2 Connect the other end of the cable to one of the LAN sockets on the FRITZ Box The FRI...

Page 18: ... as a WLAN adapter you can establish a secure WLAN connection quickly and conveniently using the AVM Stick Surf technology 1 Switch on your computer 2 Insert your FRITZ WLAN USB Stick into one of the USB ports on the FRITZ Box The WLAN security settings are transmitted automati cally to the FRITZ WLAN USB Stick The Info LED on the FRITZ Box begins flashing rapidly As soon as the Info LED stops fla...

Page 19: ...computer along with the appropriate software Please take note of the in structions in the documentation of the adapter 3 In order to establish a WLAN connection to the FRITZ Box you can use the WLAN software for the WLAN adapter or the WLAN software supplied with the operating system Establishing a Connection The FRITZ Box is delivered with preset values for WLAN se curity You must enter these val...

Page 20: ...and the computer using the network cable yellow see the section Connecting Computers to the LAN Port from page 16 2 Start a web browser on your computer 3 Enter fritz box in the address field of the browser 4 Select the WLAN Security menu 5 Then select WEP encryption and enter a network key 6 Click the Apply button A window is displayed with the WLAN security set tings 7 Make a note of the setting...

Page 21: ...ket on the FRITZ Box labeled DSL TEL 2 Then take the short gray end of the cable and insert the plug RJ45 into the socket of DSL line If the plug does not fit into the DSL socket connect it to the black RJ11 RJ45 adapter included in the pack age Then insert the adapter into the DSL socket of the DSL line We strongly recommend the use of a WLAN adapter that supports WPA or WPA2 for instance an AVM ...

Page 22: ...onnect the longer gray end of the cable to the sock et on the FRITZ Box labeled DSL TEL 2 Now insert the plug of the shorter gray end of the ca ble into the appropriate socket of your DSL splitter If the plug does not fit into the socket on the DSL splitter connect it to the gray RJ11 RJ45 adapter in cluded in the package Then insert the adapter plug into the DSL splitter socket You can connect th...

Page 23: ...This cable is a combined DSL telephone cable 1 Connect the longer gray end of the cable to the sock et on the FRITZ Box labeled DSL TEL 2 Insert the black branch of the Y shaped cable into the socket of your ISDN NT If the plug does not fit into the socket on the ISDN NT connect it to the gray RJ11 RJ45 adapter included in the package Then insert the adapter plug into the ISDN NT Now the FRITZ Box...

Page 24: ...the FON 1 or FON 2 socket on the FRITZ Box 3 9 Connecting ISDN Telephones ISDN telephones can be connected to the FRITZ Box With appropriate cabling up to eight ISDN telephones can be connected Connecting an ISDN telephone to the FRITZ Box I N F O I N F O W L A N W L A N F e s t n e t z F e s t n e t z I n t e r n e t I n t e r n e t P o w e r P o w e r D S L D S L I N F O I N F O W L A N W L A N ...

Page 25: ...e usual fashion Connecting an ISDN telephone to the FRITZ Box Connect Use an ISDN cable to connect an ISDN telephone 1 Connect one end of the ISDN cable with the ISDN telephone 2 Connect the other end of the ISDN cable with the FON S0 port of the FRITZ Box The ISDN PBX must support a point to multipoint line I N F O I N F O W L A N W L A N F i x e d L i n e F i x e d L i n e I n t e r n e t I n t ...

Page 26: ... connected to the FRITZ Box This phone must be configured before you can use it for tele phone calls Follow the instructions in the documentation of the device and in the section Setting Up an IP Tele phone in the FRITZ Box on page 35 Connecting via WLAN IP telephones that support WLAN known as smart phones can be connected wirelessly to the FRITZ Box via WLAN Connecting a smart phone to the FRITZ...

Page 27: ...nection enter the WLAN key of the FRITZ Box The smart phone is now connected to the FRITZ Box Be fore you can make telephone calls over the FRITZ Box us ing software that takes advantage of the features of an IP telephone this phone must be configured once Follow the instructions in the documentation of the device and in the section Setting Up an IP Telephone in the FRITZ Box on page 35 ...

Page 28: ...ng the FRITZ Box The user interface can be opened from any computer con nected with the FRITZ Box The settings you configure are saved in the FRITZ Box Starting 1 Start a web browser on your computer 2 Enter fritz box in the address field of the browser The fritz box address entry in the address field of an Internet browser The FRITZ Box user interface opens If the user interface does not open ple...

Page 29: ... time you click on the user interface you must log back in There are some pages in the user interface from which the user is not logged off automatically These are pages that show constantly changing informa tion which are refreshed automatically at regular intervals The Overview page is one example You can log yourself off the user interface by clicking the icon with the padlock at the top right ...

Page 30: ... face In the System FRITZ Box Password menu In this menu you can set up password protection or change a password that has already been set up 4 2 Saving Your Settings The settings you made in the FRITZ Box can be saved as a file on your computer This file contains all user defined settings including the account information for the Inter net and telephony connections This settings file can be loade...

Page 31: ...vices 5 1 Entering Your Phone Numbers The Managing Your Own Phone Numbers Wizard sup ports you in performing the following tasks entering Internet telephone numbers entering fixed line numbers changing numbers already entered deleting entered numbers In the FRITZ Box user interface there are various Wizards for the configuration of your FRITZ Box We recommend using these step by step instructions ...

Page 32: ... FRITZ Box you can make calls both via the analog fixed line network and via the ISDN fixed line network In order to make calls via the analog fixed line net work enter your telephone numbers in the FRITZ Box In order to make calls via the ISDN fixed line network enter your ISDN numbers in the FRITZ Box 5 2 Setting Up Telephony Devices For the configuration of telephony devices the Manage Your Tel...

Page 33: ...r receiving faxes This integrated device can be enabled and configured in the Telephony Tele phony Devices menu The FRITZ Box also supports analog fax machines analog fax telephone combinations Settings for Telephony Devices Telephony devices like telephones faxes and answering machines can be connected to the FRITZ Box The FRITZ Box is also equipped with integrated answering ma chines and a fax m...

Page 34: ...s are sent via the Internet or the fixed line network Call acceptance Here you define the numbers to which the fax machine should react answering machine kind of connection used to connect the answering machine with the FRITZ Box internal name for the answering machine Call acceptance Enter here whether the answer ing machine should react to all calls or only to calls for certain numbers ISDN PBX ...

Page 35: ... only to calls for certain numbers Remote inquiry which can be used to pick up messages from the answering machine from an other telephone line Setting Up an IP Telephone in the FRITZ Box Before you can use an IP telephone with the FRITZ Box it must be set up Follow the instructions below See also the manufacturer s documentation for informa tion about how to set up your IP telephone 1 Open the FR...

Page 36: ...unctions Call List The Call List displays outgoing calls and sent faxes in coming calls and faxes as well as incoming calls during absence If the number of a caller or someone called is entered in the telephone book the Call List will display the name from the telephone book The Call List can be saved as a file Menu The Call List is found in the Telephony Calls menu Telephone Book A telephone book...

Page 37: ...er Menu The Call Diversion menu is located in the Telephony menu Block Calls The telephone number block of the FRITZ Box offers you the following options numbers and number ranges can be blocked for out going calls From the FRITZ Box no outgoing calls to a blocked number range are possible In this manner you can block connections to certain mobile networks for in stance blocking telephone numbers ...

Page 38: ...located in the Telephony menu Integrated Fax The FRITZ Box is equipped with an integrated fax function so that you can receive faxes without having to connect a fax machine The integrated fax machine forwards incom ing faxes to an e mail address or stores them on a USB memory device connected to the FRITZ Box For operation the integrated fax machine must be set up using the Wizard for telephony de...

Page 39: ...ed with several integrated answer ing machines each of which can be enabled and config ured individually By enabling the setting Send messages by e mail you can have recorded messages sent to you by e mail The messages are sent as audio files To check an answering machine internally enter the fol lowing keypad sequences An overview of the answering machine menu is presented in the section Operatin...

Page 40: ...u again r Back to main menu 2 Delete all messages 3 Switch the answering machine on off 4 Record greetings 1 Record greeting message 2 Record announcement 3 Record closing announcement Record and select 1 Listen to all greetings announcements of the selected type Se lect the desired recording by pressing 2 5 Delete greeting announcement 8 Record greeting announcement End recording by pressing 1 0 ...

Page 41: ...ternet Service Provider may also offer automatic configuration of the Internet connection This chapter describes the various ways you can use the FRITZ Box technology to set up an Internet connection Nevertheless it is always advisable to follow the configura tion instructions you received from your Internet Service Provider Also note the following for the setup of your FRITZ Box s Internet connec...

Page 42: ...d with the appropriate providers 6 1 Configuring an Internet Connection Automatically over DSL Automatic configuration is a procedure in which the Inter net Service Provider sets up the Internet connection of your FRITZ Box completely automatically by Plug Play Prerequisites In order for you to be able to perform automatic configura tion the following requirements must be met Your FRITZ Box is bra...

Page 43: ...b and use any other contracted services like Internet telephony right away 3 To check that the automatic configuration was com pleted successfully open a web browser and enter any Internet address Then you may want to try out the other services or dered from your Internet Service Provider such as In ternet telephony Your Internet Service Provider transmitted you informa tion about the configuratio...

Page 44: ...nd fol low the instructions 6 3 Configuring the Internet Connection via DSL Manually Changes to the Internet connection settings can be made in the FRITZ Box user interface Proceed as follows 1 Open the FRITZ Box user interface 2 Select Internet Account Information 3 Configure the desired settings Take advantage of the Help available in the FRITZ Box user interface for more information and instruc...

Page 45: ...e FRITZ Box in the System Expert Mode menu Confirm by clicking Apply 5 Open the Internet Account Information Settings menu 6 Select the connection type Internet connection via LAN 1 from the Connection via area 7 In the Operating Mode section enable the option Establish own Internet connection NAT router with PPPoE or IP 8 In the Account Information section select the op tion No account informatio...

Page 46: ...ut net work availability connection status and transmission rate 1 Insert the USB modem into the USB port on the FRITZ Box 2 Open the FRITZ Box user interface 3 Click the Home Network USB Devices menu On the Overview of Devices tab the USB modem is displayed as a Mobile telephone network modem 4 Click Enable mobile telephone network modem now The Mobile Telephone Network menu opens to let you set ...

Page 47: ... web page you would like to visit for instance http www avm de en Due to technical limitations on the part of the mobile tele phone network carriers some limitations may arise for In ternet telephone calls and for applications requiring an in coming connection The same is true for using port forward ing sharing USB storage memory remote maintenance via HTTPS dynamic DNS and VPN Contact your networ...

Page 48: ...ntil FRITZ Fon MT F indicates that registration has been successful The FRITZ Fon MT F is now connected with your FRITZ Box and can be used to make telephone calls If registration is not successful see the instructions for manual registration in the manual of your FRITZ Fon MT F FRITZ Fon MT F Scope of Service FRITZ Fon MT F is optimized for connections with your FRITZ Box to provide not only tele...

Page 49: ...r on the FRITZ Box please follow the corresponding instruc tions in your telephone manual 7 3 Making an Internal Call to a Cordless Telephone All telephones connected to the FRITZ Box can establish connections to each other free of charge Telephones from other manufacturers can establish inter nal connections using internal numbers which are as signed to each telephone automatically upon registrat...

Page 50: ... DECT Button on page 126 7 5 Logging a Cordless Telephone off of the FRITZ Box 1 Start a web browser 2 Open the FRITZ Box user interface by entering fritz box 3 On the Overview page click the on DECT entry in the Interfaces area 4 Select the cordless telephone you want to log off and click the Delete button Now the cordless telephone will be logged off 7 6 Enabling and Disabling DECT The DECT func...

Page 51: ... a USB storage device hard drive memory stick card reader a USB printer a USB modem UMTS HSPA USB hubs If you use USB hubs note that a maximum of four USB devices can be operated on the FRITZ Box 8 1 Connecting USB Devices Connecting a USB cable to the USB port Connecting Some USB devices such as memory sticks or the FRITZ WLAN USB Stick N are inserted directly into one of the USB ports on the FRI...

Page 52: ...nection a computer in the net work can use USB devices just as if they were connected directly to the computer via the USB cable virtual cable replacement This can make sense for multifunctional printers for instance so that you can use the integrated card reader scanner or the ink level display While a computer accesses a USB device via the USB re mote connection the USB device is not available f...

Page 53: ...he FRITZ Box is possible via the File Transfer Protocol FTP network storage and USB remote connection functions USB storage devices using the file systems FAT FAT32 and NTFS are supported Files in the FAT and FAT32 file sys tems are supported up to a size of 4 GB This limit does not apply in the NTFS file system where even larger files can be accessed Access Rights and Password Protection You can ...

Page 54: ... a file name you can click any of the buttons at the top of the list to apply the associated function Files on the USB storage device cannot be run or opened until they have been copied to your computer or to your lo cal network Media Server With this option music image and video files on the USB storage device can be played back by compatible devices streaming The USB storage device with the medi...

Page 55: ...re mote connection see page 64 and the suitable printer drivers must be installed on any computer that is supposed to use the printer When the USB remote connection is enabled all in one printers printers with supplementary fax or scanner functions can also be used for faxing and scanning If your printer is equipped with a status monitor you can use this feature when the USB remote connection is e...

Page 56: ...rk printer the printer connection must be configured and the suit able printer drivers installed on every computer Print jobs are forwarded to the IP address of the printer server in the local network via the printer port Only printers that can be addressed with the device class Printer are supported as network printers This is generally not the case for multi function devic es for instance combin...

Page 57: ...ick the Create Start Menu Entry button The printer port designated AVM FRITZ Box USB Printer Port will be configured Now you can install the printer drivers of the printer con nected to FRITZ Box for this printer port Installing Printer Drivers in Windows 7 1 Click the Start button in the task bar and select Devices and Printers 2 Click Add a printer 3 Select Add a local printer You must make this...

Page 58: ...ncluded Installing Printer Drivers in Windows Vista 1 Click the Start button in the task bar and select the Control Panel 2 Select Printers 3 Click Add Printer 4 Select Add a local printer You must make this selection because the printer port on the computer functions as a local port 5 Select the Use an existing port setting and then choose the entry AVM FRITZ Box USB Printer Port from the list Cl...

Page 59: ...ust make this selection because the printer port on the computer functions as a local port 5 Click Next 6 In the Select a Printer Port window select the op tion Use the following port and select AVM FRITZ Box USB Printer Port from the list field Click Next 7 Select the manufacturer for the USB printer connect ed to the FRITZ Box from the Manufacturers list and then select the exact model from the ...

Page 60: ... file laserjet ppd at a FRITZ Box with the default address 192 168 178 1 on the console you must enter lpadmin p LaserJet4 E v socket 192 168 178 1 9100 m laserjet ppd You can view the PPD files installed in the system with the following command lpinfo m For More Information Please direct any questions about PPD files to the manu facturer of the printer or system used More detailed infor mation on...

Page 61: ...k printer The printer is then available to all com puters connected with the FRITZ Box 1 Open Programs System Preferences Print Fax 2 Click the symbol at the left of the bottom half of the screen The only printers that can be used are the ones whose drivers can be selected in the Printer utility or for which a compatible driver is available there ...

Page 62: ...62 USB Printer as a Network Printer 3 Click IP Printer ...

Page 63: ...mputers connected with the FRITZ Box Information about compatible printers or printer drivers is available in the Internet for instance on the following page http gimp print sourceforge net MacOSX php 8 6 USB Hubs One or two USB hubs can be connected to the USB ports of the FRITZ Box A USB hub is a device to extend existing USB ports If the printer cannot be selected it may be possible to select a...

Page 64: ...er so that device software can be installed as if it were con nected directly to the computer Using Enable the FRITZ Box USB remote connection whenever you would like to use one of the following devices on the FRITZ Box USB storage device with the NTFS file format printer with the Graphics Device Interface GDI print er that requires the driver software for the given op erating system multi functio...

Page 65: ... 2 Enter fritz box in the address field of the browser 3 Enable the expert settings of the FRITZ Box by click ing the tool bar entry System Expert Mode or in the System Expert Mode menu Confirm by click ing Apply 4 Open the USB Remote Connection page in the Home Network USB Devices menu 5 Select the setting USB remote connection enabled and click Apply 6 Now install the program for the USB remote ...

Page 66: ...ed USB settings can be viewed in the Overview of Devices 8 8 Tips for Using USB Devices When using USB devices at the USB ports of the FRITZ Box please keep in mind the following If more than one USB device without its own power supply is connected to the FRITZ Box please note that in accordance with the USB specification the total current consumption may not exceed a value of 500 mA Otherwise uns...

Page 67: ...Z Box can not defend the USB memory from external influences Thus such phenomena as volt age spikes during storms may occur and writing to older USB memory devices may corrupt the data structure due to a high number of defective struc tures In such cases a complete loss of data may oc cur Therefore we recommend always making a security copy of the USB memory content so that your data are not irret...

Page 68: ... not suit able Acknowledgment Tone Entries input on the telephone are confirmed with ac knowledgement tones see also Audio Signals on page 70 Entries made correctly are confirmed with a positive acknowledgement tone a single tone of one second in length If the entry was not successful because of an incor rect key sequence for instance you hear a negative acknowledgment tone an intermittent tone br...

Page 69: ...of an analog extension of the FRITZ Box In place of Ext enter the number of an analog extension for instance 1 for extension FON 1 or 2 for extension FON 2 MSN Enter an ISDN number MSN In place of the abbreviation MSN used here en ter the complete MSN desired without any dialing prefix DNo Enter an external telephone number destination number In the place of DNo enter the complete number of the ex...

Page 70: ... telephones 9 3 Configuring on the Telephone Saving New Settings In this section saving refers to all current settings made in the FRITZ Box It is not necessary to save the configuration immediately after every change You may first configure all of your settings as desired and then save them perma nently Permanent saving cannot be reversed However you can change the settings by using new commands ...

Page 71: ...our telephone to turn it back on This means that the WLAN function can be enabled without having use a wired con nection to open the user interface Saving Permanently N Pick up the handset r91ss Save all settings permanently by dialing the sequence shown at left O Hang up the handset All settings you made in the FRITZ Box including the con figured Internet connection are deleted when the factory s...

Page 72: ...figured define the period during which the telephone should not ring and save your entries Then enable Do Not Disturb Do Not Dis turb then automatically will be switched on daily at the time entered in the Start field and switched off again at the time defined in the End field Example Do Not Disturb should be configured from 8 00 p m until 7 00 a m daily Enter the value 2000 for Start and 0700 for...

Page 73: ...telephone should ring at 07 00 a m Enter the value 0700 as the Time and save this setting Disabling Do Not Disturb r81 Ext s1s Disables Do Not Disturb for extension Ext r91ss Saves the settings Configuring the Alarm for a Telephone r881s time s Ext s Defines for the given extension the time at which the telephone should ring r91ss Saves the settings Enabling Disabling the Alarm r881ss Enables the ...

Page 74: ... specify whether you want in coming calls to be forwarded unconditionally after the fifth ring or when busy Different settings may be config ured separately for each number Call Forwarding Immediately Incoming calls for the given MSN are always diverted im mediately to the specified number Call forwarding is sub ject to charges by the carrier and cannot be used to for ward calls to Internet number...

Page 75: ...Forwarding Immediately for All MSNs N Pick up the handset s21s DNo sr Dial the sequence shown at left Q Wait for the acknowledgement tone O Hang up the handset Disabling Call Forwarding Immediately for Your Outgoing Caller ID N Pick up the handset s21sr Dial the sequence shown at left Q Wait for the acknowledgement tone O Hang up the handset Disabling Call Forwarding Immediately for Any MSN N Pick...

Page 76: ...ement tone O Hang up the handset Call Forwarding When Busy for All MSNs N Pick up the handset s67s DNo sr Dial the sequence shown at left Q Wait for the acknowledgement tone O Hang up the handset Disabling Call Forwarding When Busy for Your Outgoing Caller ID N Pick up the handset s67sr Dial the sequence shown at left Q Wait for the acknowledgement tone O Hang up the handset Disabling Call Forward...

Page 77: ...Call Forwarding When Busy for All MSNs N Pick up the handset s67ssr Dial the sequence shown at left Q Wait for the acknowledgement tone O Hang up the handset Call Forwarding Delayed for Your Outgoing Caller ID N Pick up the handset s61s DNo r Dial the sequence shown at left Q Wait for the acknowledgement tone O Hang up the handset Call Forwarding Delayed for Any MSN N Pick up the handset s61s DNo ...

Page 78: ...of diversion is orga nized inside FRITZ Box so that diversions to another exten sion are free of charge Calls are diverted to an external Disabling Call Forwarding Delayed for Your Outgoing Caller ID N Pick up the handset s61sr Dial the sequence shown at left Q Wait for the acknowledgement tone O Hang up the handset Disabling Call Forwarding Delayed for Any MSN N Pick up the handset s61ss MSN r Di...

Page 79: ...orwarding and call diversion at the same time Note that only numerical Internet telephone numbers can be entered for diversion to an Internet telephone number This means that you can enter only numerals no letters or other characters Call Diversion Immediately without Ringing N Pick up the handset r41 Ext s DNo Ext s Dial the sequence shown at left r91ss Save your settings if desired by dial ing t...

Page 80: ...equence shown at left r91ss Save your settings if desired by dial ing the sequence shown at left O Hang up the handset Call Diversion Immediately with Ringing N Pick up the handset r45 Ext s DNo Ext s Dial the sequence shown at left r91ss Save your settings if desired by dial ing the sequence shown at left O Hang up the handset Disabling Call Diversion N Pick up the handset r40 Ext ss Dial the seq...

Page 81: ...iting Calls on page 89 for information about how to accept a call while another connection is ac tive When call waiting is enabled modem and fax connec tions may be interrupted Enabling Call Waiting N Pick up the handset r2 Ext s0s Dial the sequence shown at left r91ss Save your settings if desired by dial ing the sequence shown at left O Hang up the handset Disabling Call Waiting N Pick up the ha...

Page 82: ...or outgoing connections If you would like to conduct only certain calls with the Call er ID suppressed prefix the number dialed with a keypad sequence This enables CLIR only for the current connec tion Enabling CLIR Permanently N Pick up the handset r5 Ext s1s Dial the sequence shown at left r91ss Save your settings if desired by dial ing the sequence shown at left O Hang up the handset Disabling ...

Page 83: ...this extension will be displayed If you want this number to remain concealed so that the caller does not know that the call has been picked up at another exten sion you have the option of suppressing transmission of the connected line s number The caller s display will con tinue to show the number dialed This feature is only effective if your telephone supports CLIP Enabling Display of Incoming Ca...

Page 84: ...any extension which is used to make many internal calls for instance between the extensions of the FRITZ Box When automatic outside dialing is disabled for an external call the 0 must be dialed before the telephone number Enabling Connected Line Identification Restriction COLR Permanently N Pick up the handset r53 Ext s1s Dial the sequence shown at left r91ss Save your settings if desired by dial ...

Page 85: ... left O Hang up the handset Enabling Automatic Outside Dialing N Pick up the handset r1 Ext s1s Dial the sequence shown at left r91ss Save your settings if desired by dial ing the sequence shown at left O Hang up the handset Enabling Busy on Busy N Pick up the handset r52 Ext s1s Dial the sequence shown at left r91ss Save your settings if desired by dial ing the sequence shown at left O Hang up th...

Page 86: ...pe of Connection For outgoing connections you can specify the kind of con nection to be used for the next dialing procedure For this entry you can use settings already made or circumvent the settings currently configured In this case the dialing rules are suspended for the given dialing procedure By entering precisely which Internet telephony account should be used it is possible to have the diali...

Page 87: ...ele phone numbers Dialing Internal Calls with Automatic Outside Dialing N Pick up the handset You can hear the external dial tone immediately since the extension is set for automatic outside dialing ss Ext If you would like to make an internal call to one of the extensions dial ss followed by the number of the extension for instance 1 or 2 ss50 If you would like to call all ISDN terminal devices f...

Page 88: ...ce 1 or 2 For instance enter ss1 to call the telephone at the analog extension FON 1 ISDN ID If you would like to call an ISDN terminal device for which you defined an internal phone number dial the internal phone number of the device for instance 51 ss MSN If you would like to call an ISDN terminal device that does not have an internal phone number di al 5 followed by the configured for the ISDN ...

Page 89: ... line is free your telephone rings for 20 seconds as it would for an ex ternal call When you pick up your handset the number of desired party will be dialed automatically Call back on busy can be used for both external and in ternal connections A maximum of five call back requests can be enabled for each extension at any given time Accepting or Rejecting Waiting Calls R2 To accept a waiting call d...

Page 90: ...he number of the desired party is automatically dialed again Call back on no response can be used both for external and internal connections This command can be activated five times for each line Call Back on Busy CCBS M You have just dialed a number and now you hear the busy signal 5 If the call is not answered within 20 seconds dial either the number 5 or Rs37r the sequence shown at left Q Wait ...

Page 91: ...l is not answered within 20 seconds dial either the number 5 or Rs37r the sequence shown at left Q Wait for the acknowledgement tone O Hang up the handset As soon as the party you dialed completes the conversation being con ducted from her or his telephone your telephone rings N Pick up the handset The number is dialed again automatically Deleting Call Back Requests Manually N Pick up the handset ...

Page 92: ...switch back from caller 2 to caller 1 dial the sequence shown at left Call 1 P Caller 1 is now active again and caller 2 is on hold R2 To switch back again from caller 2 to caller 1 dial the same sequence In this way you can alternate between the two connections Ending Hold O The caller on hold hangs up You can continue talking on the active connection R1 You end the active connection by dialing t...

Page 93: ...can now conduct a second conversation while your first call is on hold R3 Dial the sequence shown at left to begin a three party conference call D Now all three participants can confer together If either of the other two parties hangs up your connection with the remaining participant re mains active O You can end the three party call by hanging up the handset R2 You can also switch from the three ...

Page 94: ...l or the desired external number Call 2 P If the call is answered you can consult on this line The original caller is still on hold R If the number you dialed is busy or the call is not answered press the Hold button again to return to caller 1 R1 To switch back to caller 1 after talking on the sec ond connection dial the sequence shown at left Call 1 is now active again If you return to caller 1 ...

Page 95: ...dial the star key twice and then her or his extension number Call 2 P You can now talk with caller 2 O To transfer the caller 1 to caller 2 simply hang up the handset Explicit Transfer of One Active and One Held Connection N Pick up the handset M Dial the external number of the first party Talk R Press the Hold button M Dial the number for your second external call You can now conduct a second con...

Page 96: ...re mains active To clear your connections while allowing the ex ternal parties to continue the call connect the parties with each other R2 You can also switch from the three party call back to the original two party connection Dial the sequence shown at left This ends the three party conference The connection that was active last before you initiated the three party confer ence is now active again...

Page 97: ...ternal dial tone M Dial the external number of the first party Talk R Press the Hold button M Dial the number for your second external call You can now conduct a second conversation while your first call is on hold To clear your connections while allowing the ex ternal parties to continue the call connect the parties with each other R4 Dial the sequence shown at left The connection on hold and the...

Page 98: ...also possible that the parked call ID you chose is already in use You can resume the suspended call using another ISDN device on the S0 bus Call Tracing on the ISDN Line You can use this function during a call or after the caller hangs up For more information about this feature contact your ISDN provider Suspending Resuming a Call P You are talking to a caller R Press the Hold button Call 1 is now...

Page 99: ...fter initiating a room monitoring phone call the PBX can not generate a new call until at least one minute has lapsed You can disable the function by simply hanging up the handset of the telephone at which you enabled it When using this feature it is advisable to activate the speaker phone function Enabling Room Monitoring N Pick up the handset or activate the speaker phone function of your teleph...

Page 100: ... the specific keypad messages to access ISDN features Entering Keypad Messages on an Extension with Automatic Outside Dialing N Pick up the handset sr Seq Dial the sequence shown at left Seq stands for the keypad sequence you received from your telephone carrier Entering Keypad Sequences on an Extension without Automatic Outside Dialing N Pick up the handset 0sr Seq Dial the sequence shown at left...

Page 101: ... attempt to resolve the error Restarting the FRITZ Box The user interface cannot be opened or does not react Inconsistencies within the FRITZ Box 1 Restart the FRITZ Box Remove the power cable from the socket 2 Wait about five seconds before reconnecting to the power supply 3 To make sure that the FRITZ Box has finished restart ing wait until the Power DSL LED lights up and stops flashing and if y...

Page 102: ...ame Resolution The user interface of the FRITZ Box cannot be opened by entering fritz box The name resolution of the FRITZ Box does not work 1 In the web browser enter the following IP address in place of fritz box 192 168 178 1 2 If the user interface cannot be reached via this ad dress check the settings configured for your network adapter as described in the section Obtaining an IP Address Auto...

Page 103: ...s of the FRITZ Box as described on page 106 Disabling Dial Up Connections The user interface is not opened a window for a dial up connection appears instead The browser must use the network connection between the computer and FRITZ Box when the user interface is opened For this the automatic establishment of a Dial Up Networking connection must be disabled You can disable the automatic attempt to ...

Page 104: ...g the Proxy Settings The user interface does not appear in the window of your web browser The proxy settings of the web browser prevent the user in terface from being opened Enter the DNS name and the IP address of the FRITZ Box as an exception in the proxy settings of the web browser as described here for the example of the Internet Explorer 8 1 Select the Connections settings page under Tools In...

Page 105: ...Security settings page under Tools In ternet Options 2 If the Default Level button is not available for selec tion the Medium security level is already config ured which means that CGI scripts can be executed in the Internet browser 3 Proceed as follows if the Default Level button is available for selection 4 Select the Local Intranet icon and click the Sites button 5 In the next window click the ...

Page 106: ...d IP address is Proceed as follows to open the FRITZ Box user interface using this IP address 1 Connect the FRITZ Box to the computer using the net work cable yellow For more information see the section Connecting Computers to the LAN Port from page 16 2 Make sure that the computer obtains its IP address automatically You can check this setting in the com puter s IP settings see section Obtaining ...

Page 107: ...urce of the error and re solve it Enabling the WLAN Adapter The WLAN adapter cannot find a wireless network The WLAN adapter is not ready for operation Make sure that the WLAN adapter is ready for operation Some of the WLAN adapters installed in notebooks must be activated by flipping a switch on the notebook Once you have reached the FRITZ Box user interface again you should check the FRITZ Box s...

Page 108: ... find the wireless network of the FRITZ Box The name of the wireless network of the FRITZ Box is con cealed Enable the option Name of the WLAN radio network visi ble in the WLAN settings of the FRITZ Box 1 Connect the FRITZ Box to a computer using a network cable as described in the section Connecting Com puters to the LAN Port on page 16 2 Start a web browser 3 Enter fritz box in the address fiel...

Page 109: ...ssign different names SSIDs for the two available WLAN radio networks in the WLAN settings of the FRITZ Box To set the radio network name in the user interface your computer must be connected with the FRITZ Box by net work cable or wirelessly If your computer is connected via WLAN continue with Step 2 of the instructions below In this case note that the existing WLAN connection must be interrupted...

Page 110: ... section Connect ing Computers to the LAN Port from page 16 2 Start a web browser 3 Enter fritz box in the address field 4 Select the WLAN Security menu 5 Click the Apply button A window is displayed with the WLAN security set tings Print out the page by clicking the Print Page button 6 Remove the network cable and check the configura tion of the WLAN adapter in the printout Try again to establish...

Page 111: ...WLAN encryption again after completing the tests Follow the steps listed above and then enable the kind of encryption that was previously configured Installing the Current Service Pack The WLAN connection to the FRITZ Box cannot be established using the Microsoft WLAN Service WZC in Windows XP with Service Pack 2 The required Microsoft patch for WPA2 IEEE 802 11i may not be not installed Install S...

Page 112: ...eless networks The FRITZ WLAN USB Stick then always connects with the first wireless network that matches the security settings If you have assigned differ ent SSIDs to the two wireless networks in your FRITZ Box WLAN connections will be always be established via Stick Surf in the 2 4 GHz frequency range Proceed as follows to set the desired wireless network manually 1 Open the control software of...

Page 113: ... a steady high throughput rate streaming you should use the 5 GHz frequency band This radio band provides more channels and is sub ject to significantly less external interference To set the radio channel in the user interface your com puter must be connected with the FRITZ Box by network cable or wirelessly If your computer is connected via WLAN continue with Step 2 of the instructions below In t...

Page 114: ...pply button 8 Remove the network cable and check whether inter ference continues to occur Avoiding WLAN Channels with DFS The FRITZ Box loses the WLAN connection in the 5 GHz frequency band for no apparent reason In the 5 GHz frequency area the access point is pro grammed to change the channel whenever a radar source transmits on the same channel Dynamic Frequency Selec tion DFS A forced channel c...

Page 115: ...the Start button in the task bar and select the Control Panel Network and Internet 2 Under Network and Sharing Center click on View network status and tasks 3 From the left column select the Change adapter settings command 4 Select the LAN connection between your computer and the FRITZ Box Click the right mouse button and select Properties 5 Under This connection uses the following items select th...

Page 116: ... The computer now receives an IP address from the FRITZ Box Obtaining an IP Address Automatically in Windows Vista 1 Click the Start button in the task bar and select the Control Panel Network and Sharing Center 2 From the Tasks select Manage network connec tions 3 In the LAN or High Speed Internet area select the LAN connection between your computer and the FRITZ Box Click the right mouse button ...

Page 117: ...es of the Internet protocol TCP IP 7 Confirm your selection by clicking OK If necessary repeat steps 5 through 7 for the Inter net Protocol Version 6 TCP IPv6 as well The computer now receives an IP address from the FRITZ Box Obtaining an IP Address Automatically in Windows XP 1 Go to start Control Panel Network and Internet Connections Network Connections and double click the LAN connection icon ...

Page 118: ...receives an IP address from the FRITZ Box Obtaining an IP Address Automatically in Mac OS X 1 Select the System Preferences in the Apple menu 2 In the System Preferences window click the Net work icon 3 In the Network window select the Built in Ether net entry from the Show drop down menu 4 Switch to the TCP IP settings page and select the Using DHCP option from the Configure IPv4 drop down menu 5...

Page 119: ...dress Automatically in Linux 119 Obtaining an IP Address Automatically in Linux For comprehensive information and tips on the topic of network settings in Linux see for example http www tldp org HOWTO NET3 4 HOWTO 5 html ...

Page 120: ...cted to the FRITZ Box wirelessly via WLAN deactivate the WLAN connection to the FRITZ Box in the software of the WLAN adapter or the WLAN module 11 2 Removing the Printer Port The AVM FRITZ Box USB printer port is removed using the Control Panel of the Windows operating system Removing the Printer Port in Windows 7 1 Open Start Control Panel Programs 2 Under Programs and Features click Uninstall a...

Page 121: ...ter Port in Windows XP 1 Open start Control Panel Add or Remove Pro grams Make sure that the Change or Remove Pro grams button is selected in the column at left 2 Select the AVM FRITZ Box USB Printer Port entry from the list of Currently installed programs 3 Click the Change Remove button This concludes the uninstallation of the printer port This concludes the uninstallation of the program group ...

Page 122: ...T or analog telephone line If you need a longer cable you can extend one or multiple ends of the combined cable using RJ45 double couplings Which ends of the cable you extend depends on the spa tial conditions at your location You will need the following components to extend the length of one or more ends of your DSL telephone cable 1 standard network cable 1 standard RJ45 CAT5 double coupling Bot...

Page 123: ... both straight cables and crosslink cables All components are available from specialized vendors When components of a smaller category are used re duced transmission rates may result AVM recommends using a network cable no more than 100 meters long 1 2 LEDs Five LEDs are built into the top of the FRITZ Box Fon WLAN 7390 which flash or light up to display various con nection statuses Remember that ...

Page 124: ...rted by your telephony carrier WLAN on WLAN function is enabled flashing enabling or disabling WLAN function adopting the WLAN settings performing WPS WPS procedure aborted More than two WLAN devices are performing WPS at the same time Repeat the con nection routine Info on a telephone connection between two Internet telepho ny subscribers is active the call is free of charge this function must be...

Page 125: ...ace of your FRITZ Box 1 3 WLAN Button The FRITZ Box is equipped with a WLAN button The button has two functions enabling disabling WLAN establishing a WLAN Connection with the WPS meth od see WPS Wi Fi Protected Setup from page 148 If you hold the button down longer than six seconds this function will be executed For this to work your WLAN adapter must support the WPS method ...

Page 126: ...fications Ports and Interfaces VDLS2 telephone port VDSL modem in accordance with ITU standard G 993 2 Annex A and B Telephone port for connecting to the analog net work or ISDN DSL telephone port DSL modem in accordance with standard ITU G 992 1 Annex A and B ADSL ITU G 992 3 Annex A and B ADSL2 ITU G 992 5 Annex A and B ADSL2 Telephone port for connecting to the analog net work or ISDN two a b p...

Page 127: ...y Settings and status messages via a web browser on a connected computer Five LEDs indicate the condition of the device Physical Specifications Dimensions w x h x d approx 226 x 160 x 47 mm Supply voltage 230 V 50 Hz Maximum power consumption 22 W Average power consumption 8 W 11 W Firmware can be updated Conform to CE standards Ambient conditions Operating temperature 0 C 40 C Storage temperature...

Page 128: ...he following norms were consulted to assess conformity EN 60950 1 2011 EN 55024 10 2003 EN 301 489 1 V1 8 1 2008 EN 301 489 6 V1 3 1 2008 EN 301 489 17 V2 1 1 2009 EN 300 328 V1 7 1 10 2006 EN 301 893 V1 5 1 12 2008 EN 301 406 v2 1 1 07 2009 EN 50371 2002 The CE symbol confirms that this product conforms with the above mentioned norms and regulations Berlin 2011 03 01 Peter Faxel Technical Directo...

Page 129: ...r software We may at our discretion repair or replace the defective product Claims other than the right to the re moval of defects which is mentioned in these terms of warranty are not constituted We guarantee that the software conforms with general specifications not however that the software meets your individual requirements Delivery costs will not be reim bursed Products which have been replac...

Page 130: ...ectronic scrap In accordance with European regulations and the Electri cal and Electronic Equipment Act ElektroG the FRITZ Box Fon WLAN 7390 as well as all devices and electronic com ponents contained in the FRITZ Box Fon WLAN 7390 pack age may not be disposed with household waste Please bring these to your local collection points for disposal ...

Page 131: ...ss LAN The IEEE 802 11i standard is a security stan dard Standards for the Throughput Rate Data Throughput The FRITZ Box supports your choice of the standards IEEE 802 11a IEEE 802 11b IEEE 802 11g and IEEE 802 11n WLAN adapters based on one or more of the standards listed can be used for WLAN connections with the FRITZ Box The standards are intended for different frequency bands The throughputs l...

Page 132: ... know about the FRITZ WLAN Re peater N G can be found at the web address www avm de en Produkte FRITZ_WLAN FRITZ_WLAN_ Repeater_N_G IEEE 802 11a Because this standard works exclusively in the seldom used 5 GHz range it offers the opportunity to transmit da ta relatively free of interference from external influences WLAN adapters that support 802 11a are much less com mon that devices that work in ...

Page 133: ...N adapters Setting the Right Standard in the FRITZ Box The throughput rate that can be achieved in your WLAN ra dio network depends on the WLAN standards used by the integrated WLAN adapters These WLAN standards must also be set in the FRITZ Box Proceed as follows to check which WLAN standards are set and change them if need ed 1 Start a web browser 2 Open the FRITZ Box user interface by entering ...

Page 134: ...pters used in the wireless network Make a note of which standards the WLAN adapters in your network are compatible with and then adjust the FRITZ Box settings according to the following information Your radio network integrates only WLAN adapters that are compatible with one or both of the following standards 802 11n 802 11g In this case set the WLAN standard for the 2 4 GHz frequency band to 802 ...

Page 135: ...LAN standard for the 2 4 GHz frequency band to 802 11n g b If the 5 GHz frequency band is not used in order to reduce energy consumption you can disable it in the FRITZ Box without losing WLAN connections Your radio network integrates only WLAN adapters that are compatible with one or both of the following standards 802 11n 802 11a As long as your WLAN adapters support the full N standard to reduc...

Page 136: ...hat also support WPA2 with AES or WPA with TKIP 2 2 Security Security is of utmost importance within radio networks Therefore it is important that no unauthorized users can register in a WLAN to use its Internet access or shared net work resources FRITZ Box includes settings on various levels that contrib ute to the security of your WLAN and thus to the security of your computers Mechanism Encrypt...

Page 137: ...In WPA2 the AES CCMP encryption method is used The encryption method you configure here must also be supported by your WLAN adapter The user data are encrypted using an automatically generated key This key is regenerated at regular in tervals The WPA password used may be 8 to 63 characters in length For increased security however the pass word should be at least 20 characters long Use nu merals le...

Page 138: ...WPA encryption Select the WPA mode WPA2 CCMP or WPA WPA2 Replace the WPA network key with a new unique value If your WLAN adapter supports the WPA mechanism but not the WPA2 mechanism Enable WPA encryption Select the WPA mode WPA TKIP or WPA WPA2 Replace the WPA network key with a new unique value If your WLAN adapter supports neither the WPA nor the WPA2 mechanism Enable WEP encryption Replace th...

Page 139: ... has adverse effects on the transmission rate including aborted connections In the 2 4 GHz frequency range the European regulation authorities have designated 13 channels for WLAN A channel can have a bandwidth of 20 MHz throughput up to 130 Mbit s or 40 MHz throughput of up to 300 Mbit s Channels located directly next to each other in the 2 4 GHz band may overlap and result in mutual interference...

Page 140: ...Band The FRITZ Box can operate in the 5 GHz frequency band as an alternative This frequency range is used much less fre quently than the most common 2 4 GHz frequency range In the 5 GHz frequency band your FRITZ Box occasionally may change channels automatically due to DFS Dynamic Frequency Selection if a higher privileged user simulta neously claims the channel selected by the FRITZ Box This can ...

Page 141: ... of 20 MHz or 40 MHz exception channel 140 in the 5 GHz frequency band The FRITZ Box initially at tempts to select a channel with 40 MHz bandwidth throughput up to 300 Mbit s If this is not possible due to interference or channels already being used by other WLANs in the vicinity the FRITZ Box automatically switch es temporarily to a channel with 20 MHz bandwidth Greater bandwidth provides for hig...

Page 142: ...el Frequency GHz 1 2 412 8 2 447 2 2 417 9 2 452 3 2 422 10 2 457 4 2 427 11 2 462 5 2 432 12 2 467 6 2 437 13 2 472 7 2 442 Channel Frequency GHz Channel Frequency GHz 36 5 18 108 5 54 40 5 20 112 5 56 44 5 22 116 5 58 48 5 24 120 5 60 52 5 26 124 5 62 56 5 28 128 5 64 60 5 30 132 5 66 64 5 32 136 5 68 100 5 50 140 5 70 20 MHz band width only 104 5 52 ...

Page 143: ...se an additional WLAN access point working in repeater mode to set up a wireless distribution system Both options are described in greater detail be low Using the FRITZ WLAN Repeater N G To increase the WLAN range especially under difficult or strongly shielding structural conditions the FRITZ WLAN Repeater N G available as an accessory from AVM can be used in combination with the FRITZ Box It sup...

Page 144: ...DS must support WDS and be configured for this tech nology All WLAN access points implemented as repeaters in the WDS must be located within the radio range of the WDS base station The FRITZ Box can function as a WDS base station to establish the Internet connection for other WDS re peaters or as a WDS repeater to expand the range of a WDS base station Make sure that the WDS connections between th...

Page 145: ...vailability Make sure that each IP address is assigned only once in the wireless network Configuring FRITZ Box as a Base Station WDS Base Station As a WDS base station the FRITZ Box establishes Internet connections for other WLAN repeaters and WLAN clients For instructions on how to set up the FRITZ Box as a WDS repeater start reading from page 146 To set up the FRITZ Box as a WDS base station pro...

Page 146: ...r As a WDS repeater the FRITZ Box extends the range of a WDS base station in the wireless network For instructions on how to set up the FRITZ Box as a WDS base station start reading from page 145 To set up the FRITZ Box as a WDS repeater proceed as di rected below 1 Start a web browser 2 Enter fritz box in the address field The FRITZ Box user interface opens 3 Enable the expert mode by clicking th...

Page 147: ...criteria The IP address must be different from the IP address of the WDS base station and must come from the IP network of the WDS base station Keep in mind that the IP address may not come from the ad dress range of the DHCP server of the WDS base station Subnet mask Enter for instance the value 255 255 255 0 in this field For more informa tion see the subnet mask entry in the glossary Default ga...

Page 148: ...ation of the FRITZ Box as a WDS repeater 2 5 WPS Wi Fi Protected Setup The FRITZ Box supports WPS Wi Fi Protected Setup With WPS you can create secure links between WLAN adapters and your FRITZ Box All of the necessary WLAN security settings are transferred in the process You can use either the push button or the PIN method Then register the FRITZ Box settings you printed out in the WDS base stati...

Page 149: ...evice Activation must be started within two min utes The FRITZ Box and the WLAN device now connect with each other automatically The WLAN device adopts the se curity settings of the FRITZ Box WPS with the PIN Method If your WLAN adapter supports WPS but does not have a button to start the push method nor any possibility to en able it in its control software use the PIN method to es tablish the WLA...

Page 150: ... WLAN adapter WLAN Device Specifies the PIN 1 Start a web browser 2 Enter fritz box in the address field The FRITZ Box user interface opens 3 Open WLAN Security 4 Open the WPS Quick Connection settings page 5 Select the option PIN method WPS PIN the WLAN device specifies the PIN 6 Now start the control software of the WLAN device The program outputs a PIN for establishing a connec tion 7 Enter thi...

Page 151: ...ge 151 introduces the network overview of the FRITZ Box The sections IP Address from page 154 and DHCP Server from page 155 explain when it may make sense to change the precon figured network settings what the effects of these changes are and how to make the changes Section The Prioritization of Network Applications and Network Devices from page 164 explains how you can assign priorities to networ...

Page 152: ...by clicking the button to edit the entry IP Address For network devices also displayed is the IP address with which the device is integrated into the FRITZ Box network Properties This column indicates whether port forward ing or child protection is enabled for the re spective user or network device Button for editing the entry The button opens the detailed view of the entry This view displays info...

Page 153: ...ton to start comput ers that support Wake On LAN With the Wake on LAN function you can start computers in your FRITZ Box via the Internet For instance you can ac cess a computer at any time using remote maintenance software without wasting electricity by keeping the com puter switched on permanently 3 2 IP Settings The IP settings of the FRITZ Box are preset upon delivery with the following values...

Page 154: ... delivery the FRITZ Box is assigned the following IP address 192 168 178 1 If you would like to change the IP address please read through the following sections Also note the additional information in the section Reserved IP Addresses on page 155 When Does It Make Sense to Change the IP Address You should change the IP address of the FRITZ Box if the following apply to your network You have an exi...

Page 155: ...d for the DHCP server in the factory settings 192 168 178 20 192 168 178 200 This IP address can be changed as needed Every time the operating system on a computer connected with FRITZ Box is started the DHCP server assigns it an IP address from the IP address range of the DHCP server Assigning the IP addresses via the DHCP server ensures that all of the computers connected with the FRITZ Box are ...

Page 156: ...ses manually in the computers network settings First disable the option Obtain an IP address automatically and then enter the IP address manually in the appropriate field In the case of the preset IP address of the FRITZ Box the following IP addresses are available for assignment to the computers Each IP address can be assigned only once 3 6 Subnetwork By default the option All computers are locat...

Page 157: ...d with the FRITZ Box via different in terfaces are located in different IP networks Interface IP Address Subnet Mask DHCP Server LAN 1 192 168 178 1 255 255 255 0 enabled LAN 2 like LAN 1 255 255 255 0 enabled LAN 3 like LAN 1 255 255 255 0 enabled LAN 4 like LAN 1 255 255 255 0 enabled WLAN 192 168 182 1 255 255 255 0 enabled Interface Address Pool of the DHCP Server at the Interface LAN 1 192 16...

Page 158: ...xpert settings and confirm this setting by clicking Apply Here is how to change the network settings 1 Select the Home Network Network menu 2 Select the Network Settings tab 3 Click the IP Addresses button The IP Settings page is opened 4 Once all desired changes to the settings have been configured confirm by clicking OK to apply them Please note that changes to the network settings in the FRITZ ...

Page 159: ... transmission in the Internet use the Inter net Protocol IP IP is packet oriented This means that the data are broken down into data packets for transmis sion and IP takes care of the transport of the individual da ta packets through the Internet Language is also trans mitted in the Internet in this manner In opposition to this fixed line telephony transmits data in a line oriented manner In this ...

Page 160: ... topic of VPN The AVM web site offers an English language Service Portal which presents comprehensive information on VPN in general and in connection with the FRITZ Box Visit this portal to obtain more detailed information www avm de en vpn 5 1 What Is VPN VPN stands for Virtual Private Network A VPN is a virtual private network that uses the Internet as its physical base The VPN provides for secu...

Page 161: ...ty requirements for data transmission Authenticity Confidentiality Integrity Authenticity Authenticity ensures that no unauthorized users can ac cess the local network via VPN It also makes sure that incoming data actually come from the registered party and not from another source Confidentiality Confidentiality requires the nondisclosure of data Confi dentiality can be guaranteed by encrypting th...

Page 162: ...d the sender in the new IP header are the public IP addresses of the two VPN parties in the Internet Only the new IP head er can be read in the Internet in clear text Thanks to the encryption and authentication the original packet remains concealed in the inside of the tunnel The IP addresses of the destination and sender in the IP header of the original packet are pri vate IP addresses in the loc...

Page 163: ...on Wizard AVM provides the Configure FRITZ Box VPN soft ware in English to set up configuration files This pro gram is a Wizard that takes you step by step through the VPN configuration All of the necessary VPN set tings like the encryption method and access rules are set automatically The resulting configuration files must be imported to the respective terminals of the VPN tunnel At the terminal ...

Page 164: ...wnloads to the currently available band width Because the FRITZ Box also places a higher priority on Internet telephony connections over Internet data con nections unwelcome interference is largely avoided Just as for any other analog call once Internet telephony trans mission capacity has been reached remote partners re ceive a busy signal 6 2 The Prioritization of Network Applications and Networ...

Page 165: ...Prioritization There are three categories for prioritization Real time ap plications Prioritized applications and Background applications The categories are explained below Real time applications This category is suitable for applications with high demands on transmission speed and reaction times for example Internet telephony IPTV video on de mand Network applications of this category always have...

Page 166: ...f multiple network applications are assigned to the Prioritized applications category then they must share the available capacity Background applications This category is suitable for applications that do not require any high transmission speed and which are not time critical for example peer to peer services or automatic updates Network applications assigned to this category are always treated wi...

Page 167: ...the user interface of the FRITZ Box 1 Start a web browser on your computer and enter fritz box in the address field of the browser 2 Click Expert Mode in the System menu enable the setting Show expert settings and confirm this set ting by clicking Apply The Prioritization menu is located under Internet ...

Page 168: ...d Windows XP operating systems child protection can be config ured for each user individually See the Online Help of the FRITZ Box to set up child pro tection The Online Help contains further comprehensive information on the child protection feature 7 2 Energy Monitor The FRITZ Box is extremely efficient in its energy use The individual modules of the FRITZ Box adapt their ener gy consumption to t...

Page 169: ... When all functions and modules are working at capacity this value equals 100 When the load is less the value is correspondingly lower The individual FRITZ Box modules For each module this page displays the amount of energy being consumed at the moment and the daily average When all functions and modules are work ing at capacity this value equals 100 When the load is less the value is correspondin...

Page 170: ...rvice mail is set up in the System Push Service menu 7 4 Night Service In the FRITZ Box you can set up night service for WLAN and for the telephones connected to the FRITZ Box Configure night service using the menu command System Night Service First define the period of time for which the night service of the FRITZ Box should be active For instance from 10 00 p m to 6 00 a m The function must be e...

Page 171: ...ervice The Do Not Disturb setting has no effect on the fax function integrated in the FRITZ Box If you connected an answering machine to the FRITZ Box this device is not active during night service The Do Not Disturb setting has no effect on the an swering machine integrated in the FRITZ Box Individual settings can be made for different devices for instance different times for the Do Not Disturb s...

Page 172: ...ommands and features of your FRITZ Box Fon WLAN 7390 consult the following docu mentation Help In the FRITZ Box user interface you can open the detailed Help by clicking the Help buttons Manual The FRITZ Box Fon WLAN 7390 manual is available on the Internet in PDF format and can be downloaded at www avm de en service manuals 8 2 Frequently Asked Questions FAQs We would like to make our products as...

Page 173: ...Should problems with your FRITZ Box arise we recom mend taking the following steps 1 If you have questions about starting operation of your FRITZ Box please consult the chapter Connect ing from page 14 Please see the information in the section Product Details from page 122 2 If you have any problems seek first aid by consulting the chapter Troubleshooting from page 101 This chapter also presents u...

Page 174: ...at www avm de en service Select the product for which you need support from the Support area Click the Mail Form link to open the e mail form Fill out the form in English and send it to AVM by clicking the Send button Our Support team will re spond by e mail as quickly as possible Please take advantage of the information sources described above before contacting AVM support ...

Page 175: ...SL2 offers range much greater than did the first ADSL generation and is significantly more robust than ADSL as it can simply disable single carrier frequencies when they produce interference This feature allows ADSL2 to pre vent synchronization losses With a throughput rate of up to 12 Mbit s downstream ADSL2 offers considerably greater bandwidth than ADSL ADSL2 is completely downward compatible m...

Page 176: ...the European Telecommunications Stan dards Institute in 1992 and officially adopted in 1992 DECT defines the air interface between a mobile handset and its base station and supports both voice transmis sion and data transmission with flexible transfer speeds Default gateway see gateway DHCP abbreviation for Dynamic Host Configuration Protocol DHCP is a protocol for the dynamic negotiation of the o...

Page 177: ...error message to the user If it receives the desired IP address instead the application can use the IP address to retrieve the destination desired by the user This hierarchical system of DNS servers is known as the Domain Name System The addresses of the DNS servers at which the Domain Name Service is to inquire by default generally are handed over to the computer by the Internet Service Provider ...

Page 178: ... selected domain name Dynamic IP address A dynamic IP address is an IP address valid only for the duration of one Internet or network session Every computer participating in the Internet must have a uniquely assigned public IP address Since only a limited number of such IP addresses is available they must be used sparingly That is why most of the Internet partici pants who dial in to the Internet ...

Page 179: ...valuating the contents of the packets and filtering them according to prescribed rules Such techniques may also include a Stateful Packet Inspection Firewall for in stance Firmware Firmware designates software that is embedded in elec tronic devices Firmware is saved in programmable com ponents within a device Through the possibility of updat ing the firmware by computer at any time manufacturers ...

Page 180: ... the Internet If a router is used for the shared Internet access in a local network the IP ad dress of the router must be entered as the default gateway in the TCP IP settings of each computer that wishes to use the Internet connection If the TCP IP setting is configured by means of a DHCP server there is no need to enter the gateway address manually HSPA abbreviation for High Speed Packet Access ...

Page 181: ...ed or as signed dynamically See the corresponding entries in the Glossary for more information IP addressing Addressing is one of the main functions of the Internet Protocol IP Internet addresses can be written in deci mal octal or hexadecimal notation The FRITZ Box uses dotted decimal notation The four bytes of an address are represented by decimal numbers separated by dots The total volume of In...

Page 182: ...provide storage space In connection with the FRITZ Box NAS functionality means that various services for connected USB memory are avail able in the FRITZ Box so that it easier for you to use your data and make them available in the local network It is easy to exchange documents in the local network via the storage medium on the FRITZ Box The Media Server makes music pictures and videos in the netw...

Page 183: ... at the same time a computer administers what are known as ports for the IP based protocols TCP and UDP Ports substantiate the point of access for the data packets delivered via the IP Internet protocol While the IP address determines the destination computer quite gen erally the port addresses the communication interface provided by an application for a certain communication procedure The Interne...

Page 184: ...t be saved as the destination ad dress for all of the packets arriving at the port Typical server applications that require port forwarding are FTP and Web servers To allow access to a computer via remote management software like Symantec pcAnywhere or Microsoft s Remote Desktop or even use of a file shar ing program like eMule the required ports must be re leased for port forwarding Port forwardi...

Page 185: ...om the WLAN access point to the computer with the WLAN cli ent that is to be connected Subnetwork A local IP network can consist of one subnetwork or be di vided into multiple subnetworks The division into subnet works is performed when the local IP network is config ured The subnetworks of a local IP network are also IP networks Subnet mask The subnet mask indicates which part of an IP address is...

Page 186: ...n the subnetwork Example 2 IP address 192 168 178 247 Subnet mask 255 255 0 0 The assignment of the first two groups of numerals in the subnet mask indicates that the first two groups of numerals in the IP address define the network The following addresses result Network address of the subnet 192 168 0 0 Address of the computer in the subnet 192 168 178 247 IP address pool in the subnet 192 168 0 ...

Page 187: ...e terminal device securely and automatically and thus most importantly fa cilitates simple initial configuration of the ADSL terminal equipment by the end customer autoprovisioning The TR 069 protocol can be used for automatic configura tion only if it is actively supported by the given terminal device For this an Auto Configuration Client ACC must be integrated in the device The specifications fo...

Page 188: ...r UPnP allows devices from all kinds of manufacturers ste reo systems routers printers house controls to be con trolled via an IP based network with or without central control through a gateway It is based on a number of standardized network protocols and data formats Ex pressed simplistically devices can communicate with each other automatically using UPnP to exchange informa tion Today the UPnP ...

Page 189: ...endent company network dis tributed over several locations which uses the infrastruc ture of a public communications network to link its partial networks or to link individual computers to the rest of the network A VPN uses tunneling technologies and typically builds on the infrastructure of the Internet Using a Virtual Private Network it is possible to use all net work applications of the company...

Page 190: ...eady existing analog telephones to be used even when the computer is switched off Various Internet Service Providers and telephony carriers provide SIP fixed line gateways for this purpose Such a gateway is used to produce voice connections between the Internet and conventional telephone networks In principle VoIP conversations are possible via every DSL access point but for convenient use with ex...

Page 191: ...o an existing network WLAN access points often also serve as access points to the Internet in private or public institutions Many air ports hotels and cafes for instance make WLAN hotspots available to their customers either free or subject to a charge Ultimately this has maneuvered WLAN into serious competition with mobile UMTS technology The application possibilities for wireless network commu n...

Page 192: ...AN 125 C cable DSL telephone cable 122 network cable 123 cable connection broadband 45 call blocking 37 call diversion 37 call list 36 call waiting 81 89 CAT iq see DECT function 48 child protection 168 CLIP see displaying Caller ID 83 CLIR see displaying Caller ID 82 COLP see displaying Caller ID 83 COLR see displaying Caller ID 83 computer connecting 15 configuring by telephone 68 connecting com...

Page 193: ...sturb 72 documentation 172 DSL telephone cable 122 E ECT see explicit call transfer 95 electric power consumption 127 electrical power connecting 14 electronic equipment recovery 130 e mail forwarding faxes 38 forwarding voice messages 39 push service mail 170 enabling DECT 50 do not disturb 72 USB remote connection 65 WLAN 71 energy monitor 168 error search 101 explicit call transfer 95 97 F fact...

Page 194: ...ation Wizard 44 configuring manually 44 limiting time 168 setting up 41 via cable modem 45 via DSL 42 44 via mobile telephone network 46 Internet telephony bandwidth management 165 entering telephone numbers 32 telephony scenarios 159 Voice over IP VoIP 159 IP address changing 154 factory settings 153 FRITZ Box 154 IP settings 153 Linux 119 Mac OS X 118 Windows 7 115 Windows Vista 116 Windows XP 1...

Page 195: ...ne 68 overview of device properties 10 P package contents 12 paging button see DECT button 126 paging call 50 password protection USB storage 53 user interface 29 physical specifications ambient conditions 127 power consumption 127 picking up calls 88 pickup see picking up calls 88 PIN method see WPS 149 ports and interfaces 126 power consumption 168 printer driver installing in Apple systems 61 i...

Page 196: ...stallation requirements 12 support by e mail 174 switch see network 17 switching automatic outside dialing option 84 T technical specifications physical properties 127 ports and interfaces 126 telephone book 36 telephone connections 31 configuring 31 telephony alarm 38 answering machine 39 blocking calls 37 call diversion 37 call list 36 dialing rules 38 fax reception 38 functions 36 making intern...

Page 197: ...62 Virtual Private Network 160 W wake on LAN 153 WDS base station 145 repeater 146 WLAN range 144 WEP security mechanism 137 Wi Fi Protected Setup WPS 148 Windows printer port setting up 57 uninstalling in Windows 7 120 uninstalling in Windows Vista 120 uninstalling in Windows XP 121 WLAN connecting computers 18 enabling disabling 71 125 encryption 137 frequency ranges 139 FRITZ WLAN Repeater N G ...

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