Updates
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11.3
Updates
FRITZ!WLAN USB Stick provides updates for the AVM in the
Internet free of charge.
The latest driver software can be downloaded at the following
address:
11.4
Support from the Support Team
Support by E-mail
You can send us an English-language request by e-mail at any
time using the “Service” area at our web site.
Preparing for a Support E-mail
The following information should be prepared for your mail:
•
FRITZ!WLAN USB Stick
For which FRITZ!WLAN USB Stick you require support for?
The exact name of your device is located on the under-
side of the device.
•
Serial number of the FRITZ!WLAN USB Stick
The serial number is printed on the sticker attached to
the base of the device. Support staff will always check
this number to ensure that you are a registered user.
•
Which operating system are you using: for example,
Windows 8.1, Windows 8, Windows 7, Windows Vista or
Windows XP?
•
At what step of the installation or in which application
does an error occur or an error message appear?
What is the exact wording of the message?