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45

TROUBLESHOOTING 

Concern Potential Cause

Common Solution

Automatic Ice Maker

Ice maker is 

not making 

any ice.

•  Ice maker is turned off. 

 

 

 

 

•  Refrigerator is not 

connected to water line 

or water valve is not 

open.

•  The water supply line is 

kinked. 

•  The water filter is not 

seated properly. 

•  The water filter may be 

clogged with foreign 

material.

•  Ice maker bail arm is 

being held up by an 

item not allowing it to 

go in the on or down 

position.

•  Turn on ice maker. For the 

refrigerator ice maker, press and 

hold the Ice Maker On-Off button 

on your display. For the freezer ice 

maker, turn the ice maker on by 

pressing the toggle switch on the 

(-) side. 

•  Connect the unit to the household 

water supply and ensure the water 

valve is open.

•  Ensure that the supply line does 

not kink when the refrigerator is 

pushed into place against the wall.

•  Remove and re-install the water 

filter. Be sure to seat it fully into the 

locked position.

•  If water dispenses slowly or not at 

all, or if the filter is six months old 

or older, it should be replaced.

•  Move any item or frozen ice 

cubes that may block the bail 

arm from being in the on or down 

position. Additionally, the ice bin 

itself may be out of position so 

that it prevents the bail arm from 

dropping all the way down. Be sure 

the bin is pushed all the way to the 

rear of the shelf. See Automatic Ice 

Maker-Freezer section in manual.

1-800-265-8352

 (Canada) 

Frigidaire.ca

1-800-374-4432 (United States)

Frigidaire.com

Let us help you troubleshoot your concern! This section will help you with common 

issues. If you need us, visit our website, chat with an agent, or call us. We may be able 

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Summary of Contents for GRFC2353AD

Page 1: ...fety Information 3 Features 7 Installation 9 Door Removal 11 Door Handle Installation 16 Water Supply Connection 17 Controls And Settings 19 Automatic Ice Water Dispenser 26 Ice Maker 30 Storage Features 32 Storing Food and Saving Energy 38 Normal Operating Sounds 39 Filter Replacement 40 Care Cleaning 43 Troubleshooting 45 Limited Warranty 50 ...

Page 2: ... Installation Checklist Welcome to our family Thank you for bringing Frigidaire into your home We see your purchase as the beginning of a long relationship together This manual is your resource for the use and care of your product Please read it before using your appliance Keep it handy for quick reference If something doesn t seem right the troubleshooting section will help you with common issues...

Page 3: ...fore using this appliance IMPORTANT SAFETY INFORMATION CAUTION CAUTION Risk of fire or explosion Dispose of refrigerator properly in accordance with the applicable federal or local regulations Flammable refrigerant used CAUTION Risk of fire or explosion due to puncture of refrigerant tubing Follow handling instructions carefully Flammable refrigerant used DANGER DANGER Risk of fire or explosion Fl...

Page 4: ...e or use gasoline or other flammable liquids in the vicinity of this or any other appliance Read product labels for warnings regarding flammability and other hazards DO NOT operate the refrigerator in the presence of explosive fumes Avoid contact with any moving parts of automatic ice maker Remove all staples from the carton Staples can cause severe cuts and also destroy finishes if they come in c...

Page 5: ...lug firmly and pull straight out from the receptacle to prevent damaging the power cord Unplug the refrigerator before cleaning to avoid electrical shock Performance may be affected if the voltage varies by 10 or more Operating the refrigerator with insufficient power can damage the compressor Such damage is not covered under your warranty Do not plug the unit into an electrical outlet controlled ...

Page 6: ...Water Filter B Condiment Bin C L Shaped Bin D Dairy Bin E Flipper Mullion F Internal Water Dispenser G Standard Bin H Flipper Guide I Air Filter J Slide Under width shelves K Edge to edge Glass Shelving L Standard Bins M Crisper Drawers N Adjustable Temp Drawer ATD O ATD Controls P Upper Freezer Basket Q Lower Freezer Basket R Freezer Ice Maker S Dispenser Control Display functions FEATURES B C D ...

Page 7: ...Standard bin N Crisper Drawers O Adjustable Temp Drawer ATD P ATD Controls Q Upper Freezer Basket R Lower Freezer Basket S Freezer Ice Maker T External control display U Ice Water Dispenser FEATURES Qu ick Fre eze IMPORTANT Accessories are available for your appliance and may be purchased at Frigidaire com or by calling 1 800 374 4432 Frigidaire ca or 1 800 265 8352 in Canada or from an authorized...

Page 8: ...way from the range dishwasher or other heat sources The refrigerator must be installed on a floor that is level and strong enough to support a fully loaded refrigerator Consider water supply availability for models equipped with an automatic ice maker Top Hinge Cover Front Screw Top Hinge Cover Rear Screw Lower Hinge Screw Top Hinge Screw Components Provided Tools Necessary Phillips Head or Quadre...

Page 9: ...he adjustable front rollers To level the cabinet using the front rollers 1 Slightly open freezer drawer to reveal adjustable rollers at bottom of cabinet 2 Use the front roller height adjusting screws to make initial cabinet adjustments Use a 3 8 inch socket wrench to turn the adjustment screws 1 per side To raise unit Turn adjustment screw clockwise To lower unit Turn adjustment screw countercloc...

Page 10: ...s To adjust the flipper mullion 1 Loosen the two screws located on the flipper mullion hinge Adjusting Flipper Mullion Height Flipper Mullion Screws Flipper Mullion Adjust Flipper Mullion for proper connection with the mullion guide by ensuring the flipper mullion is folded and perpendicular to the fresh food door If the mullion guide is not in the correct position it could prevent the door from c...

Page 11: ...let 2 Remove any food from the door shelves and close the doors DOOR REMOVAL Right Door Non Dispenser Unit Right Door Dispenser Unit Left Door Dispenser Unit Left Door Non Dispenser Unit To remove refrigerator doors 1 Remove the three screws from both hinge covers on the left and right top of the cabinet taking care not to damage electrical connections or sensors 2 After the hinge covers are remov...

Page 12: ...do not kink the tube 90 CAUTION Be sure doors are set aside in a secure position where they cannot fall and cause personal injury or damage to the doors or handles 3 Trace lightly around the door s top hinges with a pencil This makes re installation easier 4 Remove bulkhead cover at rear of unit to access water tubing Disconnect the water tube at the push lock connection on the rear of the unit be...

Page 13: ...use care to be sure you do not kink the tube The water line may also be difficult to pass back through the conduit inside the cabinet To reinstall the refrigerator doors 1 Replace three bottom hinge screws and hinges on both sides of the cabinet Ensure screws are tightly snug to hinges on both sides of the cabinet before re installing doors 2 Holding the door at a 90 degree angle drop the pin down...

Page 14: ...in 90 degrees counterclockwise Once the door pins are reset follow the steps To reinstall the refrigerator doors 3 Reinstall top hinges and screws 4 Insert and feed water line back into the conduit at the top left door hinge until tube re appears at rear of unit Push Push 5 Reconnect all harnesses 6 Replace top hinge covers and screws 7 Reconnect water line to push lock connection and reinstall wa...

Page 15: ...r remove the 3 hex screws DOOR REMOVAL NOTE To locate the pin look inside the drawer and the pin is next to the door liner and the slides Not all parts are shown in the illustration Replacing Freezer Drawer 1 Extend the Freezer slides from the unit 2 Carefully align support pin with hooks on end of freezer slides and then lower freezer door onto slides 3 Replace the 4 hex head screws that secure t...

Page 16: ... firmly against door fasten upper and lower Allen set screws B with supplied Allen wrench 4 Repeat steps 2 and 3 to install opposite handle Ensure the holes for the set screws are facing towards the opposite door 5 Position freezer handle end caps over left and right pre installed shoulder bolts A that are fastened to the door ensuring the holes for the set screws are facing down 6 While holding h...

Page 17: ... a malfunctioning water softener can damage the ice maker If your home has a water softening system ensure the softener is maintained and working properly IMPORTANT Ensure that your water supply line con nections comply with all local plumbing codes Before Installing The Water Supply Line You Will Need Basic Tools adjustable wrench flat blade screwdriver and PhillipsTM screwdriver Access to a hous...

Page 18: ...e Tighten another half turn with a wrench DO NOT over tighten See Figure 2 5 With steel clamp and screw secure water supply line to rear panel of refrigerator as shown 6 Coil excess water supply line copper tubing only about 2 turns behind refrigerator as shown and arrange coils so they do not vibrate or wear against any other surface Do not kink tubing 7 Turn ON water supply at shutoff valve and ...

Page 19: ...en either door is first opened the display will be in lock mode where all the current settings are visible but dimmed Pressing any button on the display will awake the display and a tone will be played All settings will then be fully lit Touch the display again to change any setting If there is no button pressed for 10 seconds while any door is open the display will default back to lock mode Awake...

Page 20: ...is turned on the LED s above Water Dispenser will be illuminated 6 Default Settings Press and hold button for 3 seconds to reset to Factory settings 7 Water Filter Press and hold button to reset after filter has been replaced status shown at right of button will reset to GOOD 8 Air Filters Press and hold to reset after filter has been replaced status shown at right of button will reset to GOOD NOT...

Page 21: ...frigerator stays in Sabbath Mode after power failure recovery It must be deactivated with the buttons on the control panel NOTE Although you have entered the Sab bath Mode the ice maker will complete the cycle it had already initiated The ice cube compartment will remain cold and new ice cubes can be made with standard trays Clear Alerts Door Open If the freezer or refrigerator doors have been lef...

Page 22: ...leep after a short time If any icon is pressed the display will be awakened After a short time it will go back to sleep When in sleep mode wake up the display to confirm ice maker is On Off Sleep mode can be turned off to have the display on full time awake mode When sleep mode is Off the display will always be illuminated To turn sleep mode On Off simultaneously press and hold Crush and Light ico...

Page 23: ...vals Drinks will freeze if temperature setting is too low or timer setting is too long 3 Ice Maker Press and hold for 3 seconds to turn ice maker on off When indicator is lit ice maker is on When indicator is not lit ice maker is in the OFF state and will stop making ice While off ice dispensing can continue as long as there is ice in the bucket When ice maker is off and ice is dispensing indicato...

Page 24: ...er Press the Water key to select water An indicator light will be illuminated above the active feature 11 Cube Press the Cube key to select cubed ice An indicator light will be illuminated above the active feature 12 Crush Press the Crush key to select crushed ice An indicator light ill be illuminated above the active feature 13 F C To toggle between Fahrenheit F and Celsius C simultaneously press...

Page 25: ...with the buttons on the control panel NOTE Although you have entered the Sab bath Mode the ice maker will complete the cycle it had already initiated The ice cube compartment will remain cold and new ice cubes can be made with standard trays Clear Alerts Door Open If the freezer or refrigerator doors are left open for five minutes or more an alarm sounds and the door open indicator illuminates on ...

Page 26: ...4 hours The ice maker will fill the ice bin from the rear You must dispense some ice to force the ice forward in the bin This will allow the bin to fill completely Ice Maker and Storage Bin Capacity In a Standard Depth model the refrigerator ice maker should produce 3 0 to 3 4 pounds of ice per 24 hours In a Counter Depth model the refrigerator ice maker should produce 2 7 to 3 2 pounds of ice per...

Page 27: ...turn off the ice maker as described in the previous section The following sounds are normal when the ice maker is operating Motor running Ice dropping into ice bin Water valve opening or closing Running water If you need a large quantity of ice at one time it is best to get cubes directly from the ice bin Ice cubes stored too long may develop an odd flavor Empty the ice bin as explained below When...

Page 28: ...tor will not dispense ice The refrigerator door also may not close properly causing warm air to leak into the refrigerator compartment Removing Ice Bin 1 Turn off the ice maker 2 Lift the ice bin upward then pull straight out to remove 3 Empty and carefully clean the ice bin with mild detergent Do not use harsh or abrasive cleaners Rinse with clean water 4 Allow the ice bin to dry completely befor...

Page 29: ...be illuminated above WATER DISP Water dispenser ON Water dispenser OFF 1 Your appliance will arrive with the water dispenser already activated and ready to use To disable the water dispenser press and hold the Water Dispenser for 3 seconds when the LEDs above the Water Dispenser are not lit the water dispensing function is disabled 2 Place a cup against the paddle and press to dispense water to us...

Page 30: ...ce For a Counter Depth unit the ice bin should hold around 9 pounds of ice Turning the ice maker on and off Press power button to turn Ice Maker on button will not illuminate Freezer Ice Maker NOTE The ice maker will only produce the ad vertised production rate if the product is set at 0 F CAUTION If the water supply to your refrigerator is softened be sure the softener is properly maintained Chem...

Page 31: ...ervals especially prior to vacation or moving 1 Turn off the ice maker 2 Remove the ice bin 3 Empty and carefully clean the ice bin with mild detergent Do not use harsh or abrasive cleaners Rinse with clean water 4 Allow the ice bin to dry completely before replacing in the freezer 5 Replace the ice bin Turn the ice maker on Remove and empty the ice bin if an extended power failure one hour or lon...

Page 32: ... interference with the large air tower on the back wall of the cabinet This also applies to the crisper shelves Change the Position of a Shelf 1 Remove all food from shelf 2 Lift the front edge up and pull the shelf out Reposition the Air Seal For glass shelves 1 Remove air seal by pushing seal straight back 2 Position the air seal towards the outside edge of the shelf to avoid the air tower when ...

Page 33: ...o humidity cover 3 Slide out auto humidity cover from the crisper cover to gain access to the humidity membrane 4 Clean membrane with hot soapy water 5 Replace membrane and cover by reversing the steps above PureAir Produce Keeper The crisper drawer ethylene absorbers help to keep food fresher longer in the crisper drawers See Filter Replacement section for details on how to order replacements jdk...

Page 34: ...awer To replace the Crisper Drawers with PureAir Produce Keeper after cleaning 1 Place the crisper drawer on top of the deli cover and tilt upwards slightly 2 Push the crisper straight once the bottom rollers clear the front deli crisper support rollers NOTE Gasket should be on the outside wall of the crisper when assembled CAUTION Remove the produce keeper prior to washing the crisper drawer ...

Page 35: ...rage Any meat to be kept longer than two days should be frozen A tone will sound to confirm choice 3 Cold Drinks Settings Select Cold Drinks when storing individually packaged beverages such as soda cans or juice boxes A tone will sound to confirm choice 4 Deli Snacks Settings Select Deli Snacks when storing meat and cheeses A tone will sound to confirm choice Using your Adjustable Temp Drawer IMP...

Page 36: ...ition of an adjustable door bin 1 Remove all food from door bin 2 Grip the bin firmly with both hands and lift it upward 3 Remove the bin 4 Place the bin just above desired position 5 Lower the bin onto supports until locked in place 6 Place bin liner into bin Remove Upper Freezer Basket 1 Open freezer drawer fully 2 Extend upper freezer drawer all the way out from the cabinet Freezer Accessories ...

Page 37: ...y 3 Take upper basket assembly and snap basket back into the docks on the slide assemblies Perform this on one side at a time as slides will move freely during installation 4 Once basket is fully seated on the upper slide assemblies push basket back into freezer compartment 5 Close freezer drawer completely 1 Open freezer compartment completely 2 Locate basket clips in the rear corners of the bask...

Page 38: ... activate Freeze Boost to freeze your food faster it will remain active up to 24 hours Activating Freeze Boost will help your freezer more efficiently maintain the selected temperature after placing new purchases with pre existing frozen foods Avoid adding too much warm food to the freezer at one time This overloads the freezer slows the rate of freezing and can raise the temperature of frozen foo...

Page 39: ...nto the ice bin Ice maker fan water valve activation and refrigerant gas fluid may create sounds from its operation E Electronic control automatic defrost control These parts can produce a snapping or clicking sound when turning the cooling system on and off F Condenser fan You may hear air being forced through the condenser NOTE Energy efficient foam in your refrigera tor is not a sound insulator...

Page 40: ...r filter cover and pull from the top towards front of the unit releasing the top snaps on the air filter cover from the air tower 2 Lift bottom snaps up and out of air tower assembly to disengage and remove front cover 3 Replace air filter by snapping filter into snaps on air filter cover 4 Installation of front cover is reverse of removal 5 To reset Air Filter status refer to instructions under C...

Page 41: ...rigidaire com by calling toll free at 1 800 372 4432 or by visiting the dealer where you purchased your refrigerator Frigidaire recommends that you order extra filters when you first install your refrigerator and that you replace your filters at least once every 6 months Here are the product numbers to request when ordering PurePour Water Filter PWF 1 Part FPPWFUO1 Replacing the Water Filter The w...

Page 42: ... Any spurts and sputters that occur as the system purges air out of the dispenser system are normal 7 After filling one glass of water con tinue flushing the system for about 4 minutes 8 Turn On the ice maker s 9 Press and hold the Water Filter reset button on the Ice Water Dispenser control panel for 3 seconds When the display changes from red to green the status has been reset jdkf ajfd a jfd a ...

Page 43: ...ls to turn off cooling power to lights and other electrical components will continue until you unplug the power cord from the wall outlet Protecting your investment Keeping your refrigerator clean maintains its appearance and prevents odor build up Do not wash any removable parts in a dishwasher Always unplug the electrical power cord from the wall outlet before cleaning Remove adhesive labels by ...

Page 44: ...aning around controls light bulb or any electrical part Door Gaskets Soap and water Wipe gaskets with a clean soft cloth Drawers Bins Soap and water Use a soft cloth to clean drawer runners and tracks Glass Shelves Soap and water Glass cleaner Mild liquid sprays Allow glass to warm to room temperature before immersing in warm water Exterior Handles Soap and water Non Abrasive Glass Cleaner Do not ...

Page 45: ... does not kink when the refrigerator is pushed into place against the wall Remove and re install the water filter Be sure to seat it fully into the locked position If water dispenses slowly or not at all or if the filter is six months old or older it should be replaced Move any item or frozen ice cubes that may block the bail arm from being in the on or down position Additionally the ice bin itsel...

Page 46: ...ound 3 7 pounds of ice If water dispenses slower than normal or if the filter is six months old or older it should be replaced Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall Turn off household water line valve Remove valve Clean valve Replace valve if necessary Set freezer control to colder setting to improve performance of the ice maker freez...

Page 47: ...n pressed too long and the dispenser motor has overheated See the Ice maker is not making any ice section above Be sure the refrigerator doors are completely closed The motor overload protector will reset in about three minutes and then ice can be dispensed Ice dispenser is jammed Ice has melted and frozen around auger due to infrequent use temperature fluctuations and or power outages Ice cubes a...

Page 48: ...solid and can adequately support the refrigerator Contact a carpenter to correct a sagging or sloping floor Ensure floor is level and solid and can adequately support the refrigerator Contact a carpenter to correct a sagging or sloping floor Drawers are difficult to move Food is touching shelf on top of drawer Track that drawers slide on is dirty Remove top layer of items in drawer Ensure drawer i...

Page 49: ...ullion See To adjust the flipper mullion in the Installation section Water collects on bottom side of drawer cover Vegetables contain and give off moisture It is not unusual to have moisture on the bottom side of the cover Move humidity control some models to lower setting Water collects in bottom of drawer Washed vegetables and fruit drain while in the drawer Water collecting in bottom of drawer ...

Page 50: ...obtained from persons other than authorized service companies or external causes such as abuse misuse inadequate power supply accidents fires or acts of God DISCLAIMER OF IMPLIED WARRANTIES LIMITATION OF REMEDIES CUSTOMER S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN CLAIMS BASED ON IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCH...

Page 51: ......

Page 52: ...aire com 1 800 374 4432 Frigidaire ca 1 800 265 8352 owner support accessories service Our home is your home Visit us if you need help with any of these things registration See your registration card for more information ...

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