27
Before You Call (
continued)
PROBLEM CAUSE
CORRECTION
AUTOMATIC ICE MAKER
(CONTINUED)
Ice maker is not making
enough ice.
•
Ice maker is producing less ice
than you expect.
•
Freezer is not cold enough.
•
Household water line valve is
not completely open.
•
Check to see if water
dispenser is dispensing slower
than normal.
•
Ice maker should produce approximately 4 – 5 pounds
of ice every 24 hours.
Extra Ice should produce up to 6
pounds of ice every 24 hours.
•
See
PROBLEM
section
TEMPERATURES ARE TOO
WARM.
•
Turn on household water line valve.
•
If it is, replace the ice & water filter cartridge.
Ice maker will not stop
making ice.
•
Ice maker wire signal arm is
being held down by some item
in the freezer.
•
Move item and release wire signal arm. Remove any
ice cubes that are frozen together over the wire signal
arm.
Ice maker is not separating
the ice cubes.
•
Ice cubes are not being used
frequently enough.
•
Ice cubes are hollow or smaller
than normal.
•
Remove and shake ice container to separate cubes.
•
The ice & water filter cartridge may be clogged.
Replace filter cartridge.
Ice has bad odor and taste.
•
Ice has picked up odor or
flavor from strong food stored
in refrigerator or freezer.
•
Water running to ice maker
has poor taste or odor.
•
Ice not used frequently enough.
•
Cover foods tightly. Discard stale ice. Ice maker will
produce fresh supply.
•
Add filter to water supply line. Consult a water
purifying company.
•
Discard stale ice.
ICE DISPENSER
Dispenser will not dispense
ice.
•
Ice storage container is empty.
•
Freezer temperature is set too
warm.
•
Household water line valve is
not open.
•
Freezer door is not closed.
•
Ice dispensing arm has been
held in for more than 4-5
minutes.
•
When the first supply of ice is dropped into the
container, the dispenser should operate.
•
Turn freezer control to a higher setting so that ice
cubes will be made. When first supply of ice is made,
dispenser should operate.
•
Open household water line valve. Allow sufficient time
for the ice to be made. When ice is made, the
dispenser should operate.
•
Ensure freezer door is closed.
•
Motor is overloaded. Motor overload protector will
reset in approximately 3 minutes. Ice can then be
dispensed.
Ice dispenser is jammed.
•
Ice has melted and frozen
around auger due to infrequent
use, temperature fluctuations,
and/or power outages.
•
Ice cubes are jammed
between ice maker and back
of ice container.
•
Ice cubes are frozen together.
•
Ice cubes are hollow or smaller
than normal.
•
Remove ice container, thaw, and empty the contents.
Clean container, wipe dry, and replace in proper
position. When new ice is made, dispenser should
operate.
•
Remove ice cubes that are jamming the dispenser.
•
Use the dispenser often so that cubes do not freeze
together.
•
The ice & water filter cartridge could be clogged.
Replace the filter cartridge. Dispensing system
operates best at 30 – 100 psi water pressure. Well
water pressures should fall within this range.
