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22

BEFOrE yOU CALL (CONTINUED)

PROBLEM

CAUSE

COrrECTION

rUNNING OF rEFrIGErATOr
Compressor does not 

run.

Freezer control is set to “OF” 

• 

or “0”.

Refrigerator is in defrost cycle.

• 

Plug at electrical outlet is dis-

• 

connected.

House fuse blown or tripped 

• 

circuit breaker.

Power outage.

• 

Set freezer control.  

• 

This is normal for a fully automatic defrost refrigerator.  

• 

The defrost cycle occurs periodically, lasting about 30 

minutes.

Ensure plug is tightly pushed into outlet.

• 

Check/replace fuse with a 15 amp time-delay fuse.  Reset 

• 

circuit breaker.

Check house lights.  Call local electric company.

• 

refrigerator runs too 

much or too long.

Room or outside weather is 

• 

hot.

Doors are opened too frequent-

• 

ly or too long.

Fresh Food/freezer door may 

• 

be slightly open.

Freezer control is set too cold.

• 

Fresh Food/freezer gasket is 

• 

dirty, worn, cracked, or poorly 

fitted.

Condenser is dirty.

• 

It’s normal for the refrigerator to work longer under these 

• 

conditions.

Warm air entering the refrigerator causes it to run more.  

• 

Open doors less often.

Ensure refrigerator is level.  Keep food and contains from 

• 

blocking door.  See PROBLEM column OPENING/CLOSING 

OF DOORS/DRAWERS.

Set Fresh Food control to warmer setting until refrigerator 

• 

temperature is satisfactory.  Allow 24 hours for tempera-

ture to stabilize.

Clean or change gasket.  Leaks in door seal will cause 

• 

refrigerator to run longer in order to maintain desired 

temperatures.

Clean condenser.  See Care & Cleaning.

• 

Compressor goes off 

and on frequently.

Thermostat keeps the refrigera-

• 

tor at a constant temperature.

This is normal.  Refrigerator goes on and off to keep tem-

• 

perature constant.

DIGITAL TEMPErATUrE DISPLAy
Digital temperature 

displays are flashing.

Electronic control system has 

• 

detected a performance prob-

lem.

Call your Frigidaire service representative, who can inter-

• 

pret any messages or number codes flashing on the digital 

displays.

WATEr DISPENSEr
Dispenser will not dis-

pense water.

Household water line valve is 

• 

not open.

Ice and water filter cartridge is 

• 

clogged.

Filter not fully installed.

• 

Open household water line valve.  See 

• 

PROBLEM

 column 

AUTOMATIC ICE MAKEr.

Replace filter cartridge.

• 

Push filter in until you hear a “click”.

• 

Water has an odd taste 

and/or odor.

Water has been in the tank for 

• 

a period of time.

Unit not properly connected to 

• 

cold water line.

Draw and discard 10-12 glasses of water to freshen the 

• 

supply and completely rinse out the tank.

Connect unit to cold water line that supplies water to the 

• 

kitchen faucet.

Water pressure is ex-

tremely low.

Cut-off and cut-on pressures 

• 

are too low (well systems only).

Reverse osmosis system is in 

• 

regenerative phase.

Have someone turn up the cut-off and cut-on pressure on 

• 

the water pump system (well systems only).

It is normal for a reverse osmosis system to be below 20 

• 

psi during the regenerative phase.

WATEr/MOISTUrE/FrOST INSIDE rEFrIGErATOr
Moisture collects on 

inside of refrigerator 

walls.

Weather is hot and humid.

• 

Door is slightly open.

• 

The rate of frost buildup and internal sweating increases.

• 

See 

• 

PROBLEM

 column 

OPENING/CLOSING OF 

DOOrS/DrAWErS.

Water collects on bot-

tom side of drawer 

cover.

Vegetables contain and give off 

• 

moisture.

It is not unusual to have moisture on the bottom side of 

• 

the cover.

Move humidity control (some models) to lower setting.

• 

Water collects in bot-

tom of drawer.

Washed vegetables and fruit 

• 

drain while in the drawer.

Dry items before putting them in the drawer.  Water col-

• 

lecting in bottom of drawer is normal.

WATEr/MOISTUrE/FrOST OUTSIDE rEFrIGErATOr
Moisture collects on 

outside of refrigerator 

or between doors.

Weather is humid.

• 

Door is slightly open, causing 

• 

cold air from inside refrigerator 

to meet warm air from outside.

This is normal in humid weather.  When humidity is lower, 

• 

the moisture should disappear.

See 

• 

PROBLEM

 column 

OPENING/CLOSING OF 

DOOrS/DrAWErS.

Summary of Contents for FFHS2311L

Page 1: ... Important Safety Instructions 2 Features at a Glance 4 Installation 5 Door Removal Instructions 7 Connecting Water Supply 8 Controls 9 Storage Features 13 242065100 December 2009 Automatic Ice Water Dispenser 14 Changing the Filter 18 Normal Operating Sounds and Sights 19 Care and Cleaning 20 Before you Call 21 Major Appliance Warranty 23 ...

Page 2: ...ged in Ice Maker House water supply connected to refrigerator No water leaks present at all connections recheck in 24 hours Ice maker is turned ON Ice water dispenser operates correctly Front filter must be flush with filter housing select models Final Checks Shipping material removed Fresh food and freezer temperatures set Crisper humidity controls set Registration card sent in Installation Check...

Page 3: ...preads plastic sheets or stretch wrap may become airtight chambers and can quickly cause suffocation Proper Disposal of your Refrigerator or Freezer Risk of child entrapment Child entrapment and suffocation are not problems of the past Junked or abandoned refrigerators or freezers are still dangerous even if they will sit for just a few days If you are getting rid of your old refrigerator or freez...

Page 4: ...4 Features At A Glance Features may vary according to model SpillSafe Adjustable Shelf SpillSafe Adjustable Shelf ...

Page 5: ...washer or other heat sources The refrigerator must be installed on a floor that is level and strong enough to support a fully loaded refrigerator Consider water supply availability for models equipped with an automatic ice maker If you do not hook up water to the refrigerator remember to turn the ice maker off Installation Installation clearances Allow the following clearances for ease of installa...

Page 6: ...h socket wrench to raise or lower the front rollers 3 Ensure both doors are bind free with their seals touching the cabinet on all four sides Hinge Flange Set Screw some models Door Stop Flange Hinge Open Door 7 16 Wrench and 3 32 Hex Key some models 6 Replace the toe grille by fitting it into place see Toe Grille Installation and Removal in the Installation section To level the doors using the ad...

Page 7: ... the three screws from each cover over the top door hinges 2 Lift hinge cover straight up and off To remove the refrigerator door 1 Trace lightly around the door s top hinge with a pencil This makes reinstallation easier 2 Remove the two screws from the top hinge Lift the door off of the bottom hinge and set it aside 3 Remove the two bottom hinge screws and hinge if necessary Adjustable Wrench Soc...

Page 8: ... off of the bottom hinge 5 Remove the two bottom hinge screws and hinge if necessary 6 Lay the door on its side to avoid damage to the water tube extending from the bottom hinge To reinstall the freezer door reverse the above steps Once both doors are in place ensure they are aligned with each other and level Please see To level the doors using the lower hinge for models with adjustable lower hing...

Page 9: ...between 30 and 100 psi A water supply line made of inch 6 4mm OD copper or stainless steel tubing To determine the length of tubing needed measure the distance from the ice maker inlet valve at the back of the refrigerator to your cold water pipe Then add approximately 7 feet 2 1 meters so the refrigerator can be moved out for cleaning as shown A shutoff valve to connect the water supply line to y...

Page 10: ...ry according to model Temperature adjustment After 24 hours adjust the controls as needed Adjust temperatures gradually move the knob in small increments allowing the temperature to stabilize For colder temperatures turn the knob towards Colder For warmer temperatures turn the knob towards Cold To maintain temperatures a fan circulates air in the refrigerator and freezer compartments For good circ...

Page 11: ...ges the setting by one The display shows your new setting momentarily then changes back to the current temperature IF TEMPERATURE DISPLAYS FLASH If ever you see both temperature displays continuously flashing it may indicate that the control system has detected a performance problem Call your service representative who can interpret the flashing message To maintain temperatures a fan circulates ai...

Page 12: ...rigeration to the freezer and fresh food compartments stops To turn the cooling system back on you must again press and hold the On Off button for three more seconds Cooling System On Off Button Indicator Controls NOTE Pressing the On Off button on the control panel disables your refrigerator s cooling system but does not disconnect power to lights and other electrical components To turn off power...

Page 13: ...short term storage of cheese spreads or butter Fresh Drawers with Humidity Control some models The fresh drawers located under the bottom refrigerator shelf are designed for storing fruits vegetables and other Crisper Drawer Crisper Humidity Control Cool Drawer some models Some models are equipped with a Cool Drawer for storage of luncheon meats spreads cheeses and other deli items This drawer doe...

Page 14: ... of the same wattage FILTER STATUS The FILTER STATUS indicator light above the Touch Pad will light up each time the dispenser is used The following filter light indications are Green The filter is still operating within its specified life cycle Amber The filter has reached approximately 80 percent of its useful life This is the recommended time to purchase a replacement filter Red The filter is 1...

Page 15: ...ll appear above the Touch Pad Light Off Press the Light Off Touch Pad to turn off dispenser light A red indicator will appear above the Touch Pad Water To operate the water dispenser press a glass against the WATER dispensing paddle To stop dispensing water pull the glass away from the dispensing paddle Dispensed water is not cold For colder water add crushed ice or cubes before dispensing water A...

Page 16: ...lass against the water dispenser paddle 2 Keep the glass in this position until water comes out of the dispenser It may take about 1 minutes 3 Continue dispensing water for about four 4 minutes to flush the system and plumbing connections of any impurities stopping to empty the glass as necessary Ice Maker Operation Care The ice maker ice bin and dispenser feeding mechanism are located in the top ...

Page 17: ... following sounds are normal when the ice maker is operating Motor running Ice dropping into ice container Water valve opening or closing Ice loosening from tray Running water When dispensing ice you will hear a snapping or clicking sound when the ice chute opens and closes Turn off the ice maker when cleaning the freezer and during vacations If you turn off the ice maker for a long period of time...

Page 18: ... the cartridge engages the snap in connector 6 Press a drinking glass against the water dispenser while checking for any leaks at the filter housing Any spurts and sputters that occur as the system purges air out of the dispenser system are normal 7 After filling one glass of water continue flushing the system for about four 4 minutes 8 Turn On the ice maker 9 Press and hold the Water Filter butto...

Page 19: ...aker When ice has been produced you will hear ice cubes falling into the ice bin E Electronic control automatic defrost control These parts can produce a snapping or clicking sound when turning the cooling system on and off F Condenser fan You may hear air being forced through the condenser G Compressor Modern high efficiency compressors run much faster than in the past The compressor may have a h...

Page 20: ...hat To Use Tips and Precautions Interior Door Liners Soap and water Baking soda and water Use 2 tablespoons of baking soda in 1 quart of warm water Be sure to wring excess water out of sponge or cloth before cleaning around controls light bulb or any electrical part Door Gaskets Soap and water Wipe gaskets with a clean soft cloth Drawers Bins Soap and water Use a soft cloth to clean drawer runners...

Page 21: ...y be clogged Replace filter cartridge Set freezer control to colder setting Allow 24 hours for temperature to stabilize ICE DISPENSER Dispenser will not dis pense ice Ice storage container is empty Freezer temperature is set too warm Household water line valve is not open Ice dispensing arm has been held in for more than 4 5 minutes When the first supply of ice is dropped into the container the di...

Page 22: ...ret any messages or number codes flashing on the digital displays WATER DISPENSER Dispenser will not dis pense water Household water line valve is not open Ice and water filter cartridge is clogged Filter not fully installed Open household water line valve See PROBLEM column AUTOMATIC ICE MAKER Replace filter cartridge Push filter in until you hear a click Water has an odd taste and or odor Water ...

Page 23: ...sons other than authorized service companies or external causes such as abuse misuse inadequate power supply accidents fires or acts of God DISCLAIMER OF IMPLIED WARRANTIES LIMITATION OF REMEDIES CUSTOMER S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN CLAIMS BASED ON IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY OR FIT...

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