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Section 5 Troubleshooting
5-4
Residue left in
drum.
Water collects in
bleach and fabric
softener
compartments.
Wash load too wet
after spin.
Water does not
enter washer
or it enters slowly.
Warm or hot water
is not hot enough.
Water in washer
does not drain or
drains slowly.
Water leaks.
Oversudsing.
Water is entering
washer but
tub does not fill.
1. Heavily soiled items. Wipe drum with a
nonabrasive household cleanser, then rinse.
Shake or brush excess dirt and sand from items
before washing.
1. Water may be removed by removing the
dispenser drawer and draining water into the
empty drum or sink.
1. Do not overload washer.
2. Add 1 or 2 similar items to help balance the load.
3. Rearrange load to allow proper spinning.
4. Straighten drain hose.
1. Check another faucet in the house. Wait until
water supply and pressure increase.
2. Fully open hot and cold faucets.
3. Water pressure must be at least 30 psi (260 kPa).
Avoid running water elsewhere while washer is
filling.
4. Straighten hoses.
5. Clean
screens.
1. Measure hot water temperature at nearby
faucet with candy or meat thermometer. Water
temperature should be at least 120°F (49°C).
Adjust water heater as necessary.
2. Avoid using hot water elsewhere before or
during washer use. There may not be enough hot
water available for proper cleaning. If problem
persists, the hot water system may be unable to
support more than 1 use at a time.
1. Clean and straighten the drain hose.
2. Maximum standpipe height is 8’ (2.4 m).
1. Check and tighten hose connections. Install
rubber sealing washers provided.
2. Unclog drain pipes. Contact plumber if
necessary.
1. Run rinse cycle. Use a low-sudsing, high
efficiency
detergent.
2. Run rinse cycle. Use less detergent in
future loads.
1. Standpipe must be a minimum of 24” (61 cm)
high to prevent siphoning. See Installation
Section.
Problem
Correction
1. Heavily
soiled
items.
1. This is a result of the siphoning
action and is part of the normal
operation of the washer.
1. Washer
is
overloaded.
2. Load is too small.
3. Load is out of balance.
4. Drain hose is kinked.
1. Water supply is not adequate
in area.
2. Water supply faucets are not
completely open.
3. Water is being used elsewhere in
the house.
4. Water inlet hoses are kinked.
5. Water inlet screens plugged.
1. Hot water heater is set too
low or is a distance from washer.
2. Hot water is being used else
where in the house.
1. Drain hose is kinked or
clogged.
1. Fill hose connection is loose
at faucet or washer.
2. House drain pipes are
clogged.
1. Wrong
detergent.
2. Too
much
detergent.
1. Drain hose standpipe is incorrect
height.
Cause
Summary of Contents for Affinity 6000 Series
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Page 28: ...Section 2 Installation Information 2 10 Notes ...