21
imPortant
Before you call for service,
review this list. It may save you time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
occurrence
POSSIBLE CAUSE/SOLUTION
Oven Control Beeps
and Displays an “F”
error code
Electronic control has detected a fault condition. Push
cancel pad
to clear the display
and stop the display from beeping. Reprogram the oven. If a fault reoccurs, record the fault
number, push the
cancel pad
and contact an authorized servicer.
Faulty installation
Place oven rack in center of oven. Place a level on the oven rack. Contact installing agent if
rack and cabinet cutout flooring are not level.
Kitchen cabinet misalignment may make oven appear to be not level. Be sure cabinets are
square and level. Contact cabinet maker to correct problem.
Entire Oven Does Not
operate
When the oven is first plugged in, or when the power supply to the oven has been interrupted,
the display will flash. The oven cannot be programmed until the clock is set.
Be sure electrical cord is securely connected into the electrical junction box.
Cord/plug is not installed and/or connected. Cord is not supplied with oven. Contact your
dealer, installing agent or authorized servicer.
Service wiring not complete. Contact your dealer, installing agent or authorized servicer.
Power outage. Check house lights to be sure. Call your local electric company.
Short in cord/plug. Replace cord/plug.
Controls are not set properly. See instructions to set the controls.
House fuse has blown or circuit breaker has tripped immediately following installation.
House fuse may not be fully engaged. Check fuse and screw or engage circuit breaker securely.
Oven Light Does Not
Work
Burned-out or loose bulb. Follow the instructions under Oven Light to replace or tighten the
bulb.
Self-Cleaning Cycle
does not Work
Make sure the oven door is closed.
Make sure you have removed the oven racks and the oven rack supports from the oven.
Controls not set properly. Follow instructions under “Using the Self-Clean Feature”.
Oven Smokes
Excessively During
Broiling
Meat too close to the broiler element. Reposition the rack to provide more clearance between
the meat and the broiler. Preheat broil element for quick searing operation.
Meat not properly prepared. Remove excess fat from meat. Cut remaining fatty edges to
prevent curling, but do not cut into the lean.
Grid on broiler pan wrong side-up. Grease does not drain into broiler pan. Always place the grid
on the broiler pan with the ribs up and the slots down to allow grease to drip into the pan.
Broiler pan used without grid or grid cover with aluminum foil.
do not
use the broiler pan
without the grid or cover the grid with aluminum foil.
Oven needs to be cleaned. Grease has built up on oven surfaces. Regular cleaning is necessary
when broiling frequently. Grease or food spatters cause excessive smoking.
soil not completely
Removed After Self-
cleaning cycle is
completed
Failure to clean bottom, from top of oven, frame of oven or door area outside oven seal. These
areas are not in the self-cleaning area, but get hot enough to burn on residue. Clean these
areas before the self-cleaning cycle is started. Burned on residue can be cleaned with a stiff
nylon brush and water or a nylon scrubber. Be careful not to damage the oven gasket.
Excessive spillovers in oven. Set the self-clean cycle for longer cleaning time.
Poor Baking results
Many factors affect baking results. See Baking for hints, causes and corrections. See Adjusting
Oven Temperature.
Flames Inside Oven
or smoke from vent
Excessive spillovers in oven. This is normal, especially for high oven temperatures, pie spillovers
or for large amounts of grease on bottom of oven. Wipe up excessive spillovers.
Solutions to Common Problems -
BeFore You call
