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13 | Decommissioning

Franke Kaffeemaschinen AG

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User manual

– Set the machine up in a standing position
– Machine empty and system emptied
– Machine and loose parts packaged, preferably in their original packaging

13.5 Recommissioning after prolonged periods of storage or non-use

NOTICE

Deterioration in storage

Components may no longer function as they should if they have been stored or unused for periods in excess of 6
months.

a) Contact your Service team for information regarding restoring and recommissioning your machine.

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Summary of Contents for S700

Page 1: ...20106825 01 5 8 2018 USER MANUAL S700 FCS4067 ...

Page 2: ......

Page 3: ...4 1 Position of type plates 15 4 2 Type key 15 5 Description of machine 17 5 1 Coffee machine 17 5 2 Coffee machine components 18 5 3 Add on units 19 5 4 User interface 20 5 5 Overview of operating modes 20 6 Installation 22 6 1 Preparations 22 6 2 Dimensions of the S700 22 6 3 Requirements of the water supply 23 7 Filling and emptying 25 7 1 Filling beans 25 7 2 Emptying the bean hopper 26 7 3 Em...

Page 4: ...10 8 Menu 6 Access rights 44 11 Individualization and data transfer 47 11 1 Overview 47 11 2 Individualization and data transfer menu tree 48 11 3 Using your own advertising media 49 11 4 Displaying languages and configuring nutritional values 49 11 5 Loading backing up data 50 11 6 Restoring default values 50 12 Troubleshooting 51 12 1 Tips for good coffee drinks 51 12 2 Help with problems concer...

Page 5: ...ical data 56 15 1 Technical data of the coffee machine 56 15 2 Capacities in accordance with DIN 18873 2 2016 02 56 15 3 Electrical connections 57 15 4 Power cord 58 15 5 Technical data of the add on units 58 15 6 Cup warmer CW 58 15 7 Accounting system AC 58 Index 59 ...

Page 6: ...e machine The S700 is intended for use by trained personnel Each operator of the S700 must have read and understood the instructions This does not apply to its use in the self service sector Self service machines must always be monitored to protect the users Do not operate the S700 or add on units until you have completely read and understood these instructions Do not use the S700 or add on units ...

Page 7: ...es or plug connections can lead to electrocution a Do not connect any damaged power cords lines or plug connections to the power supply b Replace damaged power cables lines or plug connections If the power cord is permanently attached contact the service technician If the power cord is not permanently attached order and use a new original power cord c Ensure that the machine and the power cord are...

Page 8: ...aces of the cup warmer can cause burns a Do not touch the hot heating surfaces of the cup warmer b IN CASE OF BURNS Immediately cool the affected area and consult a doctor depending on the severity of the injury WARNING Risk of scalding Hot water is released during rinsing a Keep hands away from the spouts and nozzles during this process b Do not place anything on the drip grid c IN CASE OF SCALDI...

Page 9: ...r eyes and skin c Wash your hands after coming into contact with cleaner d Cleaners must not find their way into drinks CAUTION Health hazard due to germ formation Inadequate cleaning can result in food residues accumulating in the machine and at the outlets thereby contami nating products a Do not use the machine unless it has been cleaned according to the instructions b Clean the machine daily i...

Page 10: ...n and operation Symbol Designation Description Cancel button Cancel preparation Select next previous page Scroll through menus with multiple pages Start button Start preparation Purge button Start purging 2 2 2 Symbols on the dashboard When a symbol is illuminated on the dashboard additional information and instructions can be displayed by tapping the symbol Refer to the Troubleshooting 51 chapter...

Page 11: ...ng rinsed Product Payment Payment active Advertising images Screen saver Brightness Set brightness Data transfer Data being transferred Individual products counter Individualization Info Inactive Standby Switch the machine to standby First Shot Preheat system Door Favorites Favorites button can be assigned to a function that is used fre quently Service configuration ad ministration Bean left right...

Page 12: ...s cannot be prepared The illuminated symbol on the dashboard takes you to the error message Espresso Espresso 10 s Espresso 15 s Espresso 20 s Tea Coffee 10 54 2017 10 30 If the entire system is affected by an error the error message will appear automatically 10 54 2017 10 30 Close The door is open Please close door Color code for error messages Temporary interruption System still fully functional...

Page 13: ...ctly from your retailer or from Franke Kaffeemaschinen AG in Aarburg Switzerland Item description Item number Cleaning tablets 100 pcs BK328400 Cleaning tablets China BK329878 Cleaning tablets USA Canada 1H329883 Milk system cleaning agent dosing bottle 1L301219 Milk system cleaning agent dosing bottle USA Canada BK326804 Cleaning brushes 1L301376 Cleaning brush 1L301160 Microfiber cloth 1H325974 ...

Page 14: ...of delivery Franke Kaffeemaschinen AG 14 64 User manual Item description Item number Neoperl aerator wrench 1H327863 USB stick 4 GB 1H329064 Set of manuals Measuring cup 1H327369 Support plate optional 1C346236 ...

Page 15: ...ainer Cup warmer CW The type plate for the cup warmer is located on the inner side of the rear panel in the left hand bottom corner 4 2 Type key 4 2 1 Coffee machine Code Description S700 Coffee machine fully automatic device Series S Overall size 700 2G 2 Grinders H1 Hot water dispenser S2 Autosteam steam wand with temperature sensor S3 Autosteam Pro steam wand with temperature sensor and program...

Page 16: ...4 Identification Franke Kaffeemaschinen AG 16 64 User manual 4 2 2 Add on units Code Description AC Accounting unit CW Cup warmer ...

Page 17: ...ation shown here bean hopper manual insert flap spout with manual height adjustment drip tray with drip grid hot water spout front door lock with unlock button operator panel 8 touch screen Autosteam steam wand 5 1 1 Operator panel Touch display 8 Switching language 5 1 2 Options First Shot Lockable bean hoppers Autosteam Pro function for foaming frothing milk automatically Coffee ground chute Hei...

Page 18: ...ription of machine Franke Kaffeemaschinen AG 18 64 User manual 5 2 Coffee machine components bean hopper brewing module grounds container drip tray with drip grid wastewater tank option grinder adjusting knob ...

Page 19: ...oy coffee at its best you need pre heated cups The cup warmer with four heatable shelves fits perfectly to your coffee machine 5 3 2 Accounting system optional The accounting system processes all payment transactions and records all accounting data Interfaces VIP Payment systems Coin validator Coin changer Card readers ...

Page 20: ...ization of your coffee machine your product range and the prefer ences of your customers Your service technician will be happy to help you set the appropriate operating mode 5 5 1 Cash Register operating mode Cash Register Cash Register is the operating mode for non self service utilization You can add additional orders while your coffee machine is preparing a product Structure of the user interfa...

Page 21: ...o 5 pages Level 2 Drink Selection status display of 6 12 or 20 product buttons per page select product options start preparation if activated Individual adaptations Display 2x3 3x4 or 4x5 products per page Activate Credit Mode Individual arrangement of drinks 5 5 3 Operating mode Quick Select with Credit Mode Espresso Espresso 10 s Espresso 15 s Espresso 20 s Tea Coffee 17 11 08 03 2018 Credit 6 0...

Page 22: ...and local regulations The coffee machine must be connected to the water supply with the supplied hose set Do not use any other water hoses that happen to be present You must have completed these preparations before one of our service technicians can install the coffee machine for you Your service technician will install your coffee machine and carry out the initial commissioning process The techni...

Page 23: ...llation location Hose feedthrough in the counter 6 3 Requirements of the water supply 6 3 1 Water connection Water pressure 80 800 kPa 0 8 8 bar Flow rate 0 1 l sec Water temperature 25 C Only use the supplied hose set when establishing the wa ter connection Union nut G3 8 and metal hose l 1 5 m The mains water connection must meet the requirements of the technical data and comply with applicable ...

Page 24: ... TDS total dissolved solids 30 150 ppm mg l Electrical conductivity 50 200 µS cm microsiemens Iron content 0 3 mg l Color Clear Taste Fresh and pure taste Aroma No perceptible aroma 6 3 3 Water outlet Drain hose D 16 mm L 2 m Connection to a lower lying siphon ...

Page 25: ...e bean hopper with coffee beans NOTICE Poor drink quality The oil from the coffee beans is deposited on the inside of the bean hopper as a thin film of oil This deposited oil ages quickly and impairs the taste of the drinks produced a Remove the oil film from the inside of the bean hopper on a daily basis b To do this use a dry cloth or a cloth moistened only with water c Do not use any cleaners a...

Page 26: ... 4 Replace the bean hopper 5 Push the locking slide all the way in NOTICE Impairment of function If the bean hoppers are not locked correctly the function of the coffee machine and the product quality may be im paired a Push the locking slide all the way in 7 3 Emptying the grounds container NOTICE Formation of mold Coffee residue can lead to the formation of mold a Empty and clean the grounds con...

Page 27: ...tainer and close the door 7 4 Setting the grind coarseness Changing the grind coarseness affects the coffee quantity As such the grinders must be calibrated after adjusting the grind coarseness If required the grind coarseness can be set for each grinder The rectangular symbol shows the allocation of the ad justing knob to the grinder 1 Open the door 2 Remove the knurled thumb screw by turning it ...

Page 28: ...grind coarseness by turning the adjust ing knob ð For a coarser grind Turn the adjust ment knob counterclockwise ð For a finer grind Turn the adjustment knob clockwise 4 Slide the red locking plate onto the adjusting knobs Tighten the knurled thumb screw by turn ing it clockwise ...

Page 29: ...st the height of the spout using the spout handle 3 Select a product Extra Shot 10 54 2018 04 30 ESPRESSO Select your favorite drink ð The Drink Selection product preview appears 4 Select product options 5 Start preparation with the green button ESPRESSO ð Preparation begins ð The product selection screen appears when the drink is ready 8 2 Preparing drinks with Cash Register When preparing severa...

Page 30: ... waiting list as needed 6 Start preparation of each of the products in the waiting list by pressing the green button ð The next preparation begins ð The product selection appears ð All products are ready 8 3 Preparing a drink with ground coffee Example Quick Select Only ground coffee may be used Instant coffee made from dried coffee extract cannot be used 1 Place an appropriate drinking vessel und...

Page 31: ...ates Espresso 15 s Espresso 10 s Espresso 20 s Americano ð The following message appears OK You have selected a drink with decaffeinated coffee Please open powder lid and add decaffeinated coffee 4 Open the manual insertion flap 5 Fill powder 6 Close the manual insertion flap 7 Confirm with OK OK You have selected a drink with decaffeinated coffee Please open powder lid and add decaffeinated coffe...

Page 32: ...so 20 s Coffee 17 11 08 03 2018 ð Hot water is dispensed until the cycle is com plete You can stop the hot water dispenser at any time by pressing the cancel button 8 5 Steam output Autosteam is suitable for manually heating and foaming frothing of milk and for heating other drinks Using the purging function will remove any condensation from inside the steam wand 1 Press the purge button 2 Hold a ...

Page 33: ...ee Espresso 20 s Espresso 10 s 17 11 08 03 2018 Tea ð The steam output starts ð The steam output is automatically stopped when your drink has reached the specified temperature ð The drinks overview screen appears 4 If required press the cancel button to stop the steam output 5 Press the purge button ...

Page 34: ...ide of the door and lip seal Bean hopper Rinsing is not a substitute for daily cleaning Rinsing is necessary to remove residue build up in the coffee system The S700 automatically rinses after certain time intervals as well as when it is switched on or off 9 2 Required cleaning accessory 9 2 1 Cleaning accessories Cleaning tablets Microfiber cloth Brush set Cleaning container for steam wand Milk s...

Page 35: ...ater quantity 6 Confirm message with Yes to begin the cleaning process 7 Follow the instructions on the operating inter face and confirm the individual steps by select ing Next ð The machine shows the next step WARNING Risk of scalding Hot liquids and steam escape during cleaning and can lead to scalding a Keep hands away from the spouts and nozzles during this process When the cleaning cycle is c...

Page 36: ...achine Wipe Protection Filter water quantity ð The operating interface is locked for 20 sec onds 6 Clean the screen My settings Individualization and data transfer Cleaning and maintenance ð The maintenance level appears 9 6 Cleaning the bean hopper NOTICE Deterioration of coffee quality Cleaners can alter the taste of the coffee a Clean the inside of the bean hopper without using any cleaners ü D...

Page 37: ...IN PIN codes 37 3 Press OK 4 Select Menu My settings Individualization and data transfer Cleaning and maintenance 10 2 PIN codes Default PIN codes are assigned at the factory Owner Specialist Operator Default PIN 1111 2222 7777 My PIN The PIN codes for key secured products and On Off machine can be viewed and changed with the owner role in the My settings 6 Access rights menu ...

Page 38: ...he configuration of your machine individual menu items may or may not be displayed 10 4 Input methods Tap the switch to switch between Yes No or On Off The visible value is active Tap the arrow to display the selection and to select the option Drag the scale to adjust parameters The framed value is active Tap the keyboard to enter text or numbers 10 5 Menu 1 Set machine You can customize your mach...

Page 39: ...ine Parameter Value range Remarks Display brightness 15 100 Default 85 Operation mode Usage scenario Non self service Parameter Value range Remarks Usage scenario Non self service Self service Products per page 4 9 16 Number of products displayed simultaneously Default 4 Depiction Photo realistic Iconized Default Photo realistic Automatic mode Yes No Only appears for Operation Mode Non self servic...

Page 40: ... Possibility for self service customers to modify the selected drink in accordance with the allocation of the selection buttons Default No Custom images Yes No Activate customer specific images For the self service usage scenario Quick Select op erating mode Default No Options Parameter Value range Remarks Key secured products Yes No Selected products can be blocked with the Key se cured products ...

Page 41: ...he left hand side with the rest on the right hand side Nine or more buttons are displayed at a reduced size Recommendation Selection buttons on the left hand side Select drink size Selection buttons on the right hand side Select ad ditional settings Text display Function Free text No text Default Function Labeling corresponds to the name of the selected product option Free text Enter your own labe...

Page 42: ...tion 2 Select area 3 Save settings 4 Select product 5 Confirm variation 6 Prepare a test product 7 Adjust parameters Setting drinks Desired action Menu item Information instruction Number Select a product Use the selection arrows to select the prod uct to be defined then select the variation to be edited 4 1 Change the product description and product text General Enter the product description and ...

Page 43: ...Value range Remarks With PIN Yes No Yes The coffee machine can only be switched on or off with the PIN code Menu item 6 7 On Off machine 46 No The coffee machine can be switched on or off without the PIN code Default No 10 7 2 3 2 Date and time My settings 3 Date and time 3 2 Date and Time Parameter Value range Remarks 12 24 hour display 12 hours 24 hours Day 0 31 Set the day Month 0 12 Set the mo...

Page 44: ...access levels owner specialist and operator can be defined for accessing the maintenance level Menu item PIN code default values 6 2 Owner 1111 6 3 Specialist 2222 6 4 Operator 7777 6 6 Key secured Products 8888 X6 8 X6 7 9999 10 8 1 Menu item 6 2 Owner My settings 6 Access rights 6 2 Owner Parameter Value range Remarks 4 digits Enter new PIN Authorizations Access to My settings call up Coun ters ...

Page 45: ...et to the default value 10 8 3 Menu item 6 4 Operator My settings 6 Access rights 6 4 Operator Parameter Value range Remarks 4 digits Enter new PIN No access to My settings call up product counters call up Counters Default PIN 7777 PIN set Yes No Yes PIN has been altered No PIN is set to the default value 10 8 4 Menu item 6 6 Key secured products My settings 6 Access rights 6 6 Key secured Product...

Page 46: ...inen AG 46 64 User manual 10 8 5 Menu item 6 7 On Off machine My settings 6 Access rights 6 7 On Off Machine Parameter Value range Remarks 4 digits Enter new PIN PIN set Yes No Yes PIN has been altered No PIN is set to the default value ...

Page 47: ... the following options Use existing Franke media for drinks screen savers or as advertising media Upload and view your own media objects on the machine Use your own media for drinks screen savers or as advertising media Configure the behavior of the various operating modes and screen savers Saving the settings Create regular backups of your machine to a USB stick ...

Page 48: ...media 2 7 My Advertising Media 2 8 Audio sequences 2 9 My Audio Sequences 2 10 Sort Quick Select 2 11 Sort Cash Register 2 12 My Product Images 2 13 Configure application 3 Load back up data 3 1 Back up data 3 2 Load backup 3 3 Back up XML data By using 4 Set default values selected parameters can be reset to the preset values 5 Import FPC Becomes usable when a USB stick with a valid Franke produc...

Page 49: ... product images An image must be assigned to each available product The images can be activated by selecting the menu item My settings Set machine Operating mode Products to which no image has been assigned will be displayed without an image You can either use the Franke images or your own but you cannot mix the two types with one another Desired action Menu item Information instruction Select an ...

Page 50: ...ired action Menu item Information instruction Export a configuration and media 3 2 Load backup Load saved data configuration Franke media your own media Eject USB stick 11 5 3 Backing up XML data Desired action Menu item Information instruction Back up XML data 3 3 Back up XML data Export operating data such as maintenance data error logs or product and machine counters 11 6 Restoring default valu...

Page 51: ...a finer grind see Setting the grind coarseness 27 Too little coffee Increase the amount of coffee Temperature too low Increase the temperature Coffee is old Use fresh coffee Bean hopper not locked correctly Check the bean hopper locking mechanism see Emptying the bean hopper 26 Setting the grind coarseness 27 Coffee tastes strange Poor grind Contact customer service Minimal coffee usage Pour a sma...

Page 52: ...nke Kaffeemaschinen AG 52 64 User manual Problem Possible causes Possible solutions Grind too coarse Select a finer grind see Emptying the bean hopper 26 Setting the grind coarseness 27 See also 2 Emptying the bean hopper 26 ...

Page 53: ...your machine again at a later date it is essential service measures are implemented The coffee machine must be maintained installed and cleaned before preparing any drinks a Contact the Franke Service team for information regarding proper decommissioning and storage b Have your coffee machine drained by your service technician c Remedial maintenance may be required when commissioning the machine i...

Page 54: ... packaged preferably in their original packaging 13 5 Recommissioning after prolonged periods of storage or non use NOTICE Deterioration in storage Components may no longer function as they should if they have been stored or unused for periods in excess of 6 months a Contact your Service team for information regarding restoring and recommissioning your machine ...

Page 55: ...ning container or the drip tray in the wastewater system Disposing of the machine and other devices The machine complies with European Directive 2012 19 EU regarding Waste Electrical and Electronic Equipment WEEE and must not be disposed of with household waste Dispose of electronic parts separately Dispose of plastic parts in accordance with their marking Two people are required for transporting ...

Page 56: ...H 230 V Voltage UL JP 208 V Power rating CH 2 5 kW Power rating UL JP 2 5 kW Steam boiler Volume 1 7 l Operating pressure 200 kPa 2 bar Voltage CH 230 V Voltage UL JP 208 V Power rating CH 1 x 3 03 kW 1 x 2 kW max 5 03 kW Power rating UL JP 2 x 2 45 kW max 4 97 kW Wastewater tank external 16 l Noise emission 90 dB Weight 38 kg Ambient conditions Humidity max 80 Ambient temperature 10 32 C 15 2 Cap...

Page 57: ...7 A Fuse 30 A Connection 1L N PE S700 FCS4067 EU CH Voltage 220 240 V Frequency 50 60 Hz Power 6300 8500 W Current consumption 3x16 2 19 5 A Fuse 30 A Connection 3L PE S700 FCS4067 USA Voltage 200 220 V Frequency 60 Hz Power 4500 5100 W Current consumption 22 4 24 A Fuse 30 A Connection 2L PE S700 FCS4067 JP Voltage 200 220 V Frequency 50 60 Hz Power 6800 8000 W Current consumption 3x19 6 21 3 A F...

Page 58: ...tor EU 1H329798 IEC 10300537 JP 1H329797 USA 560 0003 519 1T310650 USA 560 0003 519 1H329691 15 5 Technical data of the add on units 15 6 Cup warmer CW Device type FCS4054 Capacity Up to 120 cups depending on cup size Weight approx 20 kg Dimensions width depth height 270 mm 475 mm 540 mm 15 7 Accounting system AC Device type FCS4056 Weight approx 18 kg Dimensions width depth height 200 mm 451 mm 5...

Page 59: ...fee boiler 56 Coffee machine Cleaning 35 Credit Mode 21 Cup warmer CW 58 D Dashboard 10 Decommissioning 53 Detergents Disposal 55 Disposal 55 Drip tray Dispose of fluid 55 E Electronic parts Disposal 55 Error message Color code 12 Depiction 12 G Grind coarseness 27 I Installation dimensions 23 Intended use 6 M Media Backing up 50 Loading 50 Milk system cleaning agent Dosing bottle 13 N Noise emiss...

Page 60: ...anual Cleaning 36 Wipe protection 36 Spout 29 Height adjustment 30 Start button 10 Steam boiler 56 Symbols Dashboard 10 Instructions 10 Software 10 T Tips and tricks 10 Transport 55 U USB stick 14 W Wastewater tank external 56 Wipe protection 36 ...

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Page 64: ...Franke Kaffeemaschinen AG Franke Str 9 CH 4663 Aarburg Switzerland Hotline Phone 41 62 787 37 37 Fax 41 62 787 97 37 Internet www franke com ...

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