FP Postbase Mini, Operator'S Manual, Page: 80 / 108

PostBase Mini 80
Error during installation
procedure An error message with troubleshooting information
appears.
If necessary:
• Turn off the PostBase Mini
(see chapter 4.1) .
Wait one minute.
• Turn the PostBase Mini on again.
The installation procedure restarts.
Make sure the connectivity settings are correct
(see chapter 11.9) .
Ink cartridge cannot be
inserted The cartridge holder has not moved to the correct posi-
tion.
Lower the operating panel back into position. Confirm
error messages.
You have to insert an ink cartridge before being able to
use the PostBase Mini. Proceed as follows:
Use the R
ESET
function to move the motor of the print
system to the reference position:
See chapter 12.6 on
page 76 .
To insert the cartridge, run the C
HANGE
C
ARTRIDGE
function (see chapter 12.3 on page 66) .
R-PIN missing Call the Customer Support. You cannot install the
PostBase Mini without the R-PIN.
…
when franking
Franking not possible No product / postage set because
– mailing data are incomplete or
– weight value is missing.
Check product settings
(see chapter 5.1) .
No credit left in franking machine.
Please load postage
(see chapter 8) .
Data synchronisation is due. PostBase Mini has to
contact the data centre (e.g. run download postage,
amount of ‘0’ is sufficient).
Problem Possible cause and remedy