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Automotive Diagnostic System NT809 User's Manual V1.0

Figure 11-9 Sample Tool Information Screen

12 Remote Support

Remote Control enables you to get remote support from Foxwell with

TeamViewer when you have issues with Foxwell products.
There are two remote control tools TeamViewer QuickSupport and Any Desk.

About how to set the tool of default, please refer to 10.5 Remote control.

TeamViewer QuickSupport

To use QuickSupport for to remote control:

1. Click the

Remote Control

icon on the main menu of the NT809 to start

TeamViewer QuickSupport. Press

for return.

Figure 12-1 Sample QuickSupport Screen

2. Send your ID to us to let our team to take control your tablet.

Summary of Contents for NT809

Page 1: ...ers Copyright Information 2021 Shenzhen Foxwell Technology Co Ltd All rights reserved Disclaimer The information specifications and illustrations in this manual are based on the latest information ava...

Page 2: ...conditions improper storage exposure to moisture or dampness unauthorized modifications unauthorized repair misuse neglect abuse accident alteration improper installation or other acts which are not...

Page 3: ...FOXWELL normal service policies shall apply and the customer will be responsible for all shipping charges 5 ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE SHALL BE...

Page 4: ...1 0 4 consequential damages so certain of the above limitations or exclusions may not apply to you the Consumer This limited warranty gives the Consumer specific legal rights and the Consumer may also...

Page 5: ...ates an imminently hazardous situation which if not avoided will result in death or serious injury to the operator or to bystanders Indicates a potentially hazardous situation which if not avoided cou...

Page 6: ...emical fire extinguisher suitable for gasoline chemical and electrical fires in work area Always be aware of rotating parts that move at high speed when an engine is running and keep a safe distance f...

Page 7: ...out of Home Screen 14 4 Vehicle Identification 16 4 1 Vehicle Connection 16 4 2 VIN Reading 17 4 3 Manual Selection 18 4 4 Vehicle History 21 5 Diagnosis 21 5 1 Vehicle Identification 22 5 2 Diagnosti...

Page 8: ...8 3 My Account 53 8 4 My Products 53 8 5 Feedback and suggestions 54 9 Update 55 9 1 Automatic Update 55 9 2 Manual Update 56 10 VCI Manager 57 VCI Firmware Update 57 11 Settings 58 11 1 Units 58 11...

Page 9: ...ed by a solid spot Example When VIN hotkey is selected a menu that lists all available options displays Menu options include Automatic Read Scan VIN Manual Entry 1 2 2 Arrow Icon An arrow icon indicat...

Page 10: ...s the same Foxwell advantages in car fault diagnostic tech such as multi manufacturer coverage service functions and accurate test data making it the perfect tool for busy garages or workshops who nee...

Page 11: ...storage devices oscilloscope or video scope etc 6 Power Switch turns on the scanner goes to sleep mode or wake up the scanner from sleep mode press and hold for 3 seconds for emergency shutdown IMPOR...

Page 12: ...r LCD screen 1024 600 pixel Operation System Android 9 0 Processor Quad CORE 1 3GHz Memory 1GB SSD Hard drive 32GB Communication interface Built in WIFI 802 11 b g n Wireless LAN USB2 0 OTG standard U...

Page 13: ...eable battery The fully charged battery is capable of providing power for 5 hours of continuous operation NOTE Please turn off the tablet to save power when not use 3 1 2 External Power Supply The tab...

Page 14: ...the scanner for 5 seconds 2 Click the Power off to shut down or Reboot to restart 3 3 Screen Layout of Home Screen After the scanner turning on the screen show main menu of the application Figure 3 1...

Page 15: ...from Foxwell team or remote vehicle diagnostic Settings leads to screens for adjusting default settings to meet your own preference and view information about the scanner Functions Query the functions...

Page 16: ...the screen prompts and make a series of choices Each selection you make advances you to the next screen Exact procedures may vary somewhat by vehicle It typically identifies a vehicle by any of the fo...

Page 17: ...2 Sample VIN Hotkey Screen 4 2 1 Automatic Read Automatic Read allows to identify a vehicle by automatically reading the vehicle identification number VIN To identify a vehicle by Automatic Read 1 Se...

Page 18: ...nual Entry Manual Entry allows to identify a vehicle by inputting VIN manually To identify a vehicle by Manual Entry 1 Select Diagnostic from home screen of the NT809 application 2 Click VIN and choos...

Page 19: ...on number VIN To identify a vehicle by Smart VIN 1 Select Diagnostic from home screen of the NT809 application 2 A screen with vehicle manufacturers displays Select the area where the vehicle manufact...

Page 20: ...ain VIN characters such as model year and engine type To identify a vehicle by manual vehicle selection 1 Select Diagnostic from home screen of the NT809 application 2 A screen with vehicle manufactur...

Page 21: ...ostic page and the diagnostic records will display Figure 4 10 Sample History Record Screen 3 Choose the vehicle model you want to test from the list 4 Click the Diagnostic button at the bottom bar to...

Page 22: ...all identify options listed above are applicable to all vehicles Available options may vary by the year model and make of the test vehicle 5 1 1 Quick Scan Quick Scan performs an automatic system tes...

Page 23: ...ller scan a menu with a list of DTC displays and click button to the right to view DTC descriptions Figure 5 3 Sample Quick Scan Complete Screen 4 Press Report to create an overview of installed contr...

Page 24: ...ke to test When the scanner has established connection with the vehicle the Function Menu displays Figure 5 7 Sample Function Menu Screen 5 1 2 Control Modules Control Modules displays all controllers...

Page 25: ...ection with the vehicle the Function Menu displays Figure 5 9 Sample Function Menu Screen 5 2 Diagnostic Operations After a system is selected and the scanner establishes communication with the vehicl...

Page 26: ...L illuminates or blinks History codes are also referred to as past codes that indicate intermittent DTCs that are not currently active Code history is number of engine starts since DTC s were first de...

Page 27: ...Sample DTC Help Screen 2 Slide up and down to view additional information when necessary 3 Press Save to store DTC information Press to print the information if need be Press to exit 5 2 2 Clear Codes...

Page 28: ...about the vehicle being tested to complete the procedure 3 Check the codes again If any codes remain repeat the Clear Codes steps 5 2 3 Live Data Live Data menu lets you view real time PID data in tex...

Page 29: ...ALL for select all live PID data and press Deselect ALL to deselect all items Figure 5 15 Sample Function Menu Screen 2 Press OK to complete the selection and all readings will be displayed in text fo...

Page 30: ...utton Screen Learn Mode gives you the ability to learn good live sensor data values during idle KEKO acceleration deceleration part load and heavy load on each vehicle comes into your shop and records...

Page 31: ...live data just tab the button Record and press Pause to stop recording at any time To save the data tap the Save icon 5 To view live PID in graph format press the tab Graph and the plot displays To v...

Page 32: ...Merge Graph Screen 5 2 3 2 Custom List Custom List menu lets you to minimize the number of PIDs on the data list and focus on any suspicious or symptom specific data parameters To create a custom data...

Page 33: ...L or Deselect ALL to select or deselect all items at once 4 Press OK to complete the selection and all selected items display Figure 5 24 Sample Live Data Screen 5 2 3 3 Record data Data Record is for...

Page 34: ...ecord into Data Playback of Data Manager Figure 5 26 Sample To Stop Live Data Record Screen 5 2 4 ECU Information ECU Information screen displays the identification data of the control module under te...

Page 35: ...h detailed information of the selected control module displays Figure 5 28 Sample ECU Information Screen 3 Press to print the information if need be Press to exit 4 Press Save to store ECU information...

Page 36: ...etermined by the vehicle being tested Depending on the vehicle being tested any of the following means displays Oil Reset with One Button applicable to GM models only It offers quick and simple oil se...

Page 37: ...s when service or maintenance work on brake systems are completed Adaptation on Audi A8 allows to set new pad thickness of rear brakes calipers after changing brake discs pads on Audi A8 models Replac...

Page 38: ...clear faults from the dashboard and display current battery details of the vehicle such as Audi BMW Citroen Peugeot Seat Skoda Volvo VW and Ford 1 Replace the old battery with the new one Ensure the k...

Page 39: ...position sensors in the throttle body the ECU learns the full open and full closed positions through various states idle part throttle WOT known as a Throttle Body Alignment TBA 6 6 Steering Angle Sen...

Page 40: ...n 6 11 ABS Bleeding Anytime the brake system is opened to replace components such as calipers wheel cylinders the master cylinder or brake lines or hoses air gets inside The air has to be removed by b...

Page 41: ...hots In case a failure of NT809 application or the Android system occurs please just take a screenshot and send it to our team to help with the troubleshooting Typical menu options include Diagnostic...

Page 42: ...p Figure 7 4 Sample Screenshot Screen 7 1 2 Review Image To review the screenshots 1 Press Data Manager from home screen of NT809 diagnostic application 2 Press Image and all available pictures will b...

Page 43: ...able picture for review 5 To delete a picture tap button Delete and answer OK to delete Press Print to print the pictures and press Rename to change the picture name Figure 7 6 Sample Edit Picture Scr...

Page 44: ...7 2 1 How to Create a PDF Report To create a PDF report 1 Press Data Manager from home screen of NT809 diagnostic application 2 Press Report from Data Manager 3 Press any reports saved Figure 7 8 Samp...

Page 45: ...F Report To review the PDF reports 1 Press Data Manager from home screen of NT809 diagnostic application 2 Press PDF and all available PDF files will be displayed Figure 7 11 Sample Browse PDF Screen...

Page 46: ...peed and direction forward or reverse can also be controlled To review recorded live data 1 Press Data Manager from home screen of NT809 diagnostic application 2 Press Data Playback and all available...

Page 47: ...button to stop 6 Long press the record to Rename or Delete the records Figure 7 16 Sample Edit Data Playback Screen 8 My Account This section introduces user account registration login device activati...

Page 48: ...lt in Client You are allowed to create a Foxwell ID with the built in client To register with built in client 1 Press My Account or Update from home screen of NT809 diagnostic application the user log...

Page 49: ...ification code Then create a password and click Free Registration to complete Figure 8 4 Sample ID Registration Screen 4 The account has been created successfully message will appear if you registered...

Page 50: ...te To register through our website 1 Visit Foxwell official website www foxwelltech us and press Register icon or go to the registration page by selecting Support from home page and then click Registe...

Page 51: ...code create a password and click Free Registration to complete Figure 8 8 Sample Create Account Screen 3 Sign in to the Member Center click New Registration input the right serial number and click Su...

Page 52: ...re logging in for the first time it will prompt and guide you to activate the current device while sign in successfully To activate product 1 Press OK button to activate product and press Cancel to ba...

Page 53: ...ccessfully Figure 8 13 Sample activate success Screen 8 3 My Account My Account option allows you to check and modify or complete your account information including user name e mail telephone address...

Page 54: ...s about Foxwell products 1 Press My Account from home screen of the NT809 diagnostic application 2 Press Feedback and Suggestions option to show Feedback page there are two options Diagnosis Feedback...

Page 55: ...is section illustrates how to register and update your scan tool You can register both on Foxwell website or by the built in update client NOTE Before registration and updating please make sure your n...

Page 56: ...l Update To update the diagnostic application 1 Press Update of NT809 diagnostic application and the update client starts up automatically 2 The available updates display Click the check box s in fron...

Page 57: ...n on the NT809 home screen 4 Click Update option to update the firmware Figure 10 1 Sample firmware update option Screen 5 Check the battery level to ensure that the battery level should be greater th...

Page 58: ...anner to meet your specific needs When Settings application is selected a menu with available service options displays Menu options typically include Unit Language Font Size Sort Tiles Remote control...

Page 59: ...c application and then select Font Size 2 Select your preferred font size then press Confirm to change or press Back to give up 11 4 Sort Tiles This option allows you to change the sort for Brand of v...

Page 60: ...etc Refer to Android documentation for more information 11 8 General This option lets you to turn on off the prompt when saving a file or login registration when started the scanner 11 9 Uninstall Ve...

Page 61: ...ration of the device This option allow you to clear the cache data of the app 11 11 Print Settings This option allows you to print any data or information anywhere and anytime either via PC network or...

Page 62: ...r Screen 4 Select Mopria Print Service Press for return Figure 11 5 Sample Setting of Print Service Manager Screen 5 Choose the right printer Press for return Figure 11 6 Sample of Printer Screen 6 Se...

Page 63: ...ing Screen NOTE 1 Please make sure the printer and the NT809 in the same Wi Fi or Network when printing 2 If Mopria Print Service driver can t workable for your printer please download the driver to w...

Page 64: ...ducts There are two remote control tools TeamViewer QuickSupport and Any Desk About how to set the tool of default please refer to 10 5 Remote control TeamViewer QuickSupport To use QuickSupport for t...

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