Bi-Focus
User Manual
©
2019 FOXTECH All Rights Reserved
22
Failure Analysis and Elimination
If the user encounters a problem while using this product, please follow the solutions shown in the table
below.
If the failure phenomenon is not in this specification or through the solution in this manual still unable to
troubleshoot, please contact our customer service department.
order
1
2
3
failure phenomenon
can not control gimbal and
camera
sometimes no video , control
instructions sometimes do not
respond
blurred or degraded image quality
reason
· instruction ignore/Docking signal
error
Poor contact of docking cable/
External cable damaged
the observed object is too close
to the gimbal/Optical focal length
at clear point/Optical lens has
dirt/Serious quality problems with
optical lenses/other reasons
solution
Check the communication
protocol carefully/Carefully confirm
the docking signal definition
Replug the docking plug-in/
Rewrap the cable
Adjust observation distance,see
if the image is clear/refocus the
camera/observe the imaging
effect after cleaning lens with
cotton and alcohol/If there is
no improvement, please contact
the manufacturer.