Foscam FI9912EP User Manual Download

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Outdoor FHD IP Camera

Model: G2EP FI9912EP QJ2 G4EP QJ4

V1.1

Summary of Contents for FI9912EP

Page 1: ...U Us se er r M Ma an nu ua al l Outdoor FHD IP Camera Model G2EP FI9912EP QJ2 G4EP QJ4 V1 1...

Page 2: ...6 2 3 Access the Camera in WAN 8 2 4 Using the VLC Player 8 2 5 IP Camera Connection to the Server 11 3 Surveillance Software GUI 12 3 1 Login Window 12 3 2 Surveillance Window 15 4 Advanced Camera S...

Page 3: ...6 6 Statement 66 7 Obtaining Technical Support 67...

Page 4: ...by using the network to achieve the remote configuration and start up The camera is designed for outdoor surveillance applications such as courtyards supermarket and school Controlling the IP camera...

Page 5: ...a via a single Ethernet cable Such as the following picture connect the Network Camera to a PoE enabled router switch via Ethernet cable 1 3 Read before Use Please first verify that all contents recei...

Page 6: ...ve Ethernet interface Through this interface IP camera can be connected with various network devices such as hub router etc 2 Audio input interface The jack is used to plug external input device such...

Page 7: ...no password 1 5 3 Bottom View There are up to two labels located at the bottom of the camera this is an important feature of original Foscam cameras If your camera does not have labels it may be a cl...

Page 8: ...E Ensure that the rain or water will not reach the connector ports at the end of the pig tail wiring These connectors are not weather resistant The cable of an outdoor camera should from the position...

Page 9: ...a directly the icon shows as below NOTES If your computer Windows OS supports autorun function you can find the corresponding file in the opened control panel 2 2 Access the Camera In LAN 2 2 1 Wired...

Page 10: ...tps LAN IP Https Port no The default HTTPS port NO is 443 You can use the URL to access the camera https LAN IP HTTPS port NO Go to Settings Network Port panel you can see and change the HTTP and HTTP...

Page 11: ...e webpage at this address will show you the current WAN IP 2 4 Using the VLC Player This camera supports RTSP streaming here you can view the camera using VLC player RTSP URL rtsp user name password I...

Page 12: ...an enter one of the following URLs in the VLC 1 rtsp admin 123 192 168 1 11 88 videoMain 2 rtsp 192 168 1 11 88 videoMain 3 rtsp 123 192 168 1 11 88 videoMain 4 rtsp admin 192 168 1 11 88 videoMain Op...

Page 13: ...10 Sometimes you may need to enter the user name and password again Click OK and you can see the real time preview...

Page 14: ...camera s username or password you had better reboot the camera or else the new username and password cannot take effect when you enter the authentication in the VLC 2 5 IP Camera Connection to the Ser...

Page 15: ...the camera form LAN here you can select Main stream If you want to access the camera from Internet here we recommend sub stream NOTE When the network bandwidth is bad you d better select Sub Stream a...

Page 16: ...atically Here you can set the basic parameters of camera such as camera name camera time wireless settings IP configuration Country Select the country Camera Name You could give name for your camera S...

Page 17: ...networks Click Scan find the SSID of your wireless router select and enter the password IP Set IP address of the camera You could choose to obtain an IP automatically or set the IP address according t...

Page 18: ...Surveillance Window Section1 FOSCAM Logo LiveVideo Settings buttons FOSCAM LOGO Path to surveillance window Click this button and back to the surveillance window Path to Administrator Control Panel Cl...

Page 19: ...pport different specific mode 1 Stream type no Identify the stream type 2 Resolution The bigger the resolution the better of the image quality is If you are accessing the camera via internet and want...

Page 20: ...onditions which can supply better preview experience It is OFF as default Section4 IR LED Lights Click Infra led and there are three modes to adjust the infrared led Auto Manual and Schedule Auto Sele...

Page 21: ...t device Click the icon again and stop talking 4 Audio Click the button and the icon will become to you can hear the sound around the camera if the camera has connected with other audio input device t...

Page 22: ...the screen ration full screen and Zoom up Keep Ration Select it and the camera will adjust the size of live window based on the computer monitor automatically Sometimes there is a black border around...

Page 23: ...n Click it and the live view will be digital zoomed up then click Zoom Down and the live view back to original size NOTES 1 This camera don t support Pan Tilt function so here can not allow to use Scr...

Page 24: ...Session Status and Log it will show you various information about your camera 4 2 1 Device Information Camera Name The Device Name is a unique name that you can give to your device to help you identi...

Page 25: ...sion of your camera Application Firmware Version Display the application firmware version of your camera Plug In Version Display the plug in version of your camera 4 2 2 Device Status On this page you...

Page 26: ...ias is anonymous You can define a name for your camera here such as apple Click Save to save your changes The alias name cannot contain special characters 4 3 2 Camera Time This section allows you to...

Page 27: ...nter the date and time manually Please select the date and time format use DST Select the use DST Daylight Saving Time to set the clock ahead of the real time then set the start time and end time of t...

Page 28: ...word then select Change Password enter the old password and the new password lastly click modify to take effect How to add account Select one blank column then enter the new user name password and pri...

Page 29: ...cams installed The firmware within the camera can support a maximum of 9 devices monitoring all at the same time This page you can both add FOSCAM MJPEG and H 264 series cameras to the first camera an...

Page 30: ...es the camera belongs to Back to Surveillance Windows and click Four Windows option you will see four cameras you added 2 Enter the User name and password of the 2nd camera 1 Click it camera model ali...

Page 31: ...28 4 3 5 Voice Prompt On this page you can enable or disable voice prompt Select Yes to enable or select No to disable If select Yes you can hear the voice prompt after connect the audio output device...

Page 32: ...camera in the same subnet of your router or computer Changing settings here is the same as using the Equipment Search Tool It is recommended that you use the subnet mask gateway and DNS server from yo...

Page 33: ...lt Gateway 4 4 2 Mail Settings If you want the camera to send emails when motion has been detected here Mail will need to be configured Set the same Subnet Mask and gateway of the camera with your PC...

Page 34: ...must be set to 465 or 25 or 587 which port you choose should be decided by which Transport Layer Security you select 2 SMTP Username password ID account and password of the sender email address 3 Sen...

Page 35: ...3 Server Error 4 Incorrect user or password 5 The sender is denied by the server Maybe the server need to authenticate the user please check it and try again 6 The receiver is denied by the server Ma...

Page 36: ...s on the internet you can set as below Port Default is port 21 If changed external FTP client program must change the server connection port accordingly FTP Mode Here supports two modes PORT and PASV...

Page 37: ...ings Network P2P 4 5 Video This section allows you to configure Video stream settings On screen display and Snapshot settings 4 5 1 Video Settings There are two ways to set the stream video settings T...

Page 38: ...rame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video The maximum frame rate for each model is different please see the 6 3 Specification Key Fra...

Page 39: ...low the steps below 1 Select Enable timing to capture 2 Capture interval The interval time between two captures 3 Select the capture time Capture anytime Click the black button up the MON you will see...

Page 40: ...supports three modes Low Middle and High The higher the sensitivity the camera will be more easily alarmed Select one motion sensitivity 3 Trigger interval The interval time between two motion detect...

Page 41: ...amera will recording and load it to the FTP server Make sure you have set FTP and set FTP as the storage path in Video Snapshot settings panel E Push message to the phone If you select this checkbox w...

Page 42: ...whole day when something moving in the detection area the camera will alarm C Press the left mouse and drag it on the time boxes you can select the serial area 7 Click Save button to take effect When...

Page 43: ...ty is set to High the camera will detect the sound whose more than 55db If the Sensitivity is set to Medium the camera will detect the sound whose more than 65db If the Sensitivity is set to Low the c...

Page 44: ...The video will be saved in FTP Please refer to 4 4 8 FTP Settings Local Recording Location For Windows OS the manual recording path is C IPCamRecord you can change another one For MAC OS the manual r...

Page 45: ...42 4 7 4 Schedule Recording When the video is selected as FTP the device supports scheduled recording When the video is selected as SD card the device supports pumping frame recording...

Page 46: ...card or FTP server The schedule recording will stop while alarm recording is beginning and it will continue automatically after alarm recording end 4 7 5 SD Card Management The SD card Slot inside th...

Page 47: ...ddresses can access the Network Camera If you select Block access from these IP addresses only those clients whose IP addresses are in the IP list cannot access the Network Camera Click Save to take e...

Page 48: ...to check for the latest firmware versions available Click Browse choose the correct bin file and then click System upgrade Don t shut down the power during upgrading After upgrading you can see the u...

Page 49: ...es They must match the size in the readme txt file If not please download the firmware again until the sizes are the same Your camera will not function correctly if a corrupt bin file is used 3 Never...

Page 50: ...prompt 4 9 4 Factory Reset Click Factory Reset button and all parameters will return to factory settings if selected The default administrator username is admin with a blank password 4 9 5 Reboot Cli...

Page 51: ...upports three types current day current month and All records Another way select the time on the time date manually The type of records files Here supports two typs Normal record Alarm record and All...

Page 52: ...you set Section 3 Play Stop Audio Full screen Buttons Please select one record file before use these buttons Click this button to play the record files Click this button to stop the record files Open...

Page 53: ...you will see a red power light and camera will pan tilt And on LAN port you ll see a blinking orange light and a solid green light 3 Reset camera to have a check Just keep pressing rest button on cam...

Page 54: ...via IE browser Step 1 User IE browser to log in the camera for the first time it will prompt to ask your install the plugin on the bottom of IE browser Step 2 Click Install to continue the installatio...

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Page 57: ...OSX it ll show a link Plugins are not found click me to download just above login windows of the camera Please click it to download plugin and follow wizard to install See this link for help if after...

Page 58: ...wireless password contains special characters Remove special character in SSID and wireless password to have a try Step 4 Reboot camera and router to have a check If above are all confirmed power off...

Page 59: ...he alarm action 3 Set the Detection Area 4 Set a Schedule 5 Click Save to save the settings Note 1 Please DO NOT forget to set the alarm schedule the alarm schedule is red 2 Please make sure your came...

Page 60: ...m Emails Setup alarm Emails when camera detects a motion it ll send Email with snapshot to inform about the motion alarm Steps as below Step 1 Setup Mail Settings Before you set please make sure that...

Page 61: ...eceive a test email in the mailbox of Sender Step 2 Setup the Motion Alarm Settings Please go to Settings Alarm Motion Detection menu 1 Click enable 2 Choose Send E mail for the alarm action 3 set you...

Page 62: ...R lights are on In this case manually turn off and on IR lights a few times 4 Also if camera s firmware is too old that doesn t support the browser and unable to install plugin will cause the same iss...

Page 63: ...downward adjustable Resolution 1080P 1920 1080 720P 1280 720 VGA 640 480 QVGA 320 240 Stream dual stream Image adjustment The hue brightness contrast saturation sharpness are adjustable Flip image fl...

Page 64: ...on condensing Storage Temperature 20 C 60 C 4 F 140 F Storage Humidity 0 90 non condensing Certification FCC CE RoHS WEEE IP66 ITEMS G4EP QJ4 Image Sensor Sensor High Definition Color CMOS Sensor Disp...

Page 65: ...le browser Mozilla Firefox Google Chrome Apple Safari Other Features Motion Detection Alarm via E mail upload alarm snapshot to FTP User Accounts Three levels user role Firewall Supports IP Filtering...

Page 66: ...cuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This equipment complies with FCC radiation exposure limits set forth for a...

Page 67: ...returned for replacement requests If the retuned product is found in working order we will return the same item received However customers shall be responsible for all shipping handling charges incurr...

Page 68: ...have different service fee please contact the point of purchase to confirm that before you ask for this service Our technicians will quote the total price after detect the product If customers refused...

Page 69: ...able to national and local legal requirements Our company takes no responsibility of the loss caused by the following at ant time 1 loss of purchases 2 loss of intangible property damage such as data...

Page 70: ...ide has not answered If you have problem with FOSCAM IP camera please first contact FOSCAM reseller for solving the problems If our reseller cannot provide service please contact our service departmen...

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Foscam FI9912EP, User Manual

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