Manually requesting updates
Connecting to FortiGuard services
FortiMail™ Secure Messaging Platform Version 4.0 Patch 1 Install Guide
94
Revision 2
6
Click
OK
.
The FDN tests the connection to the FortiMail unit. Time required varies by the speed
of the FortiMail unit’s network connection, and the number of timeouts that occur
before the connection attempt is successful or the FortiMail unit determines that it
cannot connect. When the connection test completes, the page refreshes. Test results
are displayed in the
Push Update
field.
•
available
: The FDN successfully connected to the FortiMail unit.
•
not available
: The FDN
could not
connect to the FortiMail unit, and will not be able
to send push notifications to it. Verify that intermediary firewalls and routers do not
block push notification traffic (UDP port 9443). If the FortiMail unit is behind a NAT
device, verify that you have enabled and configured
Use override push IP
, and that
the NAT device is configured to forward push notifications to the FortiMail unit.
Manually requesting updates
You can manually trigger the FortiMail unit to connect to the FDN or override server to
request available updates for its FortiGuard Antivirus and FortiGuard Antispam packages.
You can manually initiate updates as an alternative or in addition to other update methods.
For details, see
“Configuring push updates” on page 92
and
.
To manually request updates
Before manually initiating an update, first verify that the FortiMail unit can connect to the
FDN or override server. For details, see
“To verify scheduled update connectivity” on
1
Go to
Maintenance > FortiGuard > Update
in the advanced mode of the web-based
manager.
2
Click
Update Now
.
The web-based manager displays a message similar to the following:
Your update request has been sent. Your database will be updated
in a few minutes. Please check your update page for the status
of the update.
3
Select
RETURN
.
4
After a few minutes, select the
Update
tab to refresh the page, or go to
Monitor >
System Status > Status.
If an update was available, new version numbers appear for the packages that were
updated. If you have enabled logging, messages are recorded to the event log
indicating whether the update was successful or not.
Note:
Updating FortiGuard Antivirus definitions can cause a short disruption in traffic
currently being scanned while the FortiMail unit applies the new signature database. To
minimize disruptions, update when traffic is light, such as during the night.
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