Troubleshooting |
43
Error
Cause
Solution
Unresponsive vacuum
The vacuum does not
turn on when using the
control panel.
•
The breaker switch on the
vacuum is set to
OFF
•
The vacuum is not
connected to the machine
1. Check whether the breaker switch on
the vacuum is in the
ON
position.
2. Check whether the vacuum hose is
attached to the port on the side of
the machine.
Unresponsive vent fan
The vent fan does not
turn on.
•
The vent filter is not
installed correctly
•
One of the vent filter
occupancy switches is not
being triggered
1. Remove the vent filter.
2. Reinsert the vent filter.
Error message
Used Hopper Full
Too much powder has
accumulated in the used
powder hopper, preventing
the sifter from running.
1. Run at least one cartridge filling
operation at a 0% refresh rate.
2. Deposit the excess used powder into
a large container with a lid.
Do not dispose of excess unsintered
used powder in general or recycling
waste streams.
Error message
Bad Cartridge Weight Error:
The Cartridge weight is not
reasonable
A powder cartridge inserted
into the drawer either weighs
too much or too little to be
accurately filled.
1. Check whether the powder cartridge
is completely empty before loading it
into the cartridge drawer.
2. Clean out any powder that has
collected in the cartridge drawer itself.
3. After confirming both the powder
cartridge and cartridge drawer are
clean, tare the cartridge drawer
scale. Tap the wrench icon on the
touchscreen. The
Settings
screen
appears. Tap
Maintenance > Tare Fill
Scales > Tare.
4. Place the powder cartridge in the
cartridge drawer and try filling the
cartridge again.
Error message
Mixer Error
Mixer stops running
after a few minutes with
an error message on
the touchscreen.
The mixer is blocked by
an obstruction.
The drive belt or pulley
for the mixer is loose
or misaligned.
Check the mixer for obstructions.
If the error persists, contact
for additional guidance.
