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formlabs Form Cure, Manual

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26

7. 

Troubleshooting and Repair

For detailed guidance and visual assistance, search on 

support.formlabs.com.

7.1 

Restarting with a Power Cycle

If the display freezes during or after the firmware update, power cycle the Form Cure unit:
1.  Unplug the unit.
2.  Wait at least 10 seconds to ensure a complete power cycle.
3.  Reconnect the power cable to restart the unit.

7.2 

Troubleshooting

In the case of an error or abnormal activity with the Form Cure, reference the following errors, 
causes, and proposed solutions. Complete the initial troubleshooting steps and carefully 
document all results. Contact Formlabs or an authorized reseller for additional assistance.

error 

cause 

solution

The display does 

not turn on.

Power failure or a faulty 

electrical connection

Check that the power supply indicator light is 

illuminated. Try another outlet.

Disconnect and reconnect the power.

The display does 

not turn off or sleep.

Firmware bug

Disconnect and reconnect the power.

Update the firmware. See 

6.5.1 Updating the 

Form Cure Firmware.

The display 

indicates that the 

cover is open when 

the cover is closed.

Interlock magnets are 

missing or misaligned

Wiggle the cover from side to side.

Check that the interlock magnets are installed in 

the bottom edge of the cover.

The 405 nm LEDs 

and secondary white 

LEDs do not turn on.

Power failure or a faulty 

electrical connection

Check that the power supply indicator light is 

illuminated. Try another outlet.

Disconnect and reconnect the power.

The 405 nm LEDs 

do not turn on.

The Form Cure has 

not reached its target 

temperature

Power failure or a faulty 

electrical connection

Wait for the Form Cure to reach its target temperature. 

See 

5.2.2 Set Post-Cure Time and Temperature.

Check that the power supply indicator light is 

illuminated. Try another outlet.

Disconnect and reconnect the power.

The heater does 

not reach the 

target temperature.

Abnormal display behavior

Environmental conditions

Poor airflow around power 

supply

Disconnect and reconnect the power.

Ensure that the operating environment is in 

the recommended temperature range. See 

5.1 

Operational Environment.

Ensure that there is adequate airflow around the 

Form Cure power supply and that it is not placed in 

an enclosed space.

The turntable does 

not turn.

Turntable is obstructed

Turntable is not fully 

seated

Faulty or damaged motor 

assembly

Ensure that no cured resin or printed parts are 

blocking the turntable. Reorient large prints as 

necessary. See 

5.3.2 Plan for Large or Long Parts.

Reseat the turntable on on the circular wheel 

mount. See 

4.3 Installing the Form Cure.

Replace the Form Cure motor assembly. See

 7.3 

Disassembly and Repair.

Summary of Contents for Form Cure

Page 1: ...Manual Form Cure ...

Page 2: ......

Page 3: ... Usage Instructions Form Cure Desktop Stereolithography Post Cure Chamber Original English instructions and translations Please read this manual carefully and keep it for future reference November 2019 REV 01 Formlabs ...

Page 4: ...nd Setup 16 4 1 Arranging the Workspace 16 4 2 Unboxing the Form Cure 16 4 3 Installing the Form Cure 16 4 4 Transporting Form Cure 17 5 Using the Form Cure 18 5 1 Operational Environment 18 5 2 Post Curing 18 5 3 Considerations for Specific Geometries 19 5 4 Time and Temperature Settings 20 5 5 Device Management 21 5 6 Emergency and Exceptional Situations 22 6 Maintenance 23 6 1 Inspecting the Pr...

Page 5: ... Troubleshooting and Repair 26 7 1 Restarting with a Power Cycle 26 7 2 Troubleshooting 26 7 3 Disassembly and Repair 27 8 Disposal 28 8 1 Guidance for Recycling and Disposal 28 9 Index 29 10 Glossary 30 ...

Page 6: ......

Page 7: ... complete risk analysis evaluation and testing of the products with respect to the relevant specific application or use thereof Neither Formlabs nor any of its affiliates or subsidiaries shall be responsible or liable for misuse of the information that is contained herein If you have any suggestions for improvements or amendments or have found errors in this publication please notify us Copyright ...

Page 8: ...he warranty will be voided 1 2 Obtaining Documentation and Information Visit support formlabs com to Access the latest version of all Formlabs product documentation Contact Formlabs to request documentation usage instructions and technical information Submit any comments or feedback regarding what is good and what can be improved Request additional training 1 2 1 Support and service Retain a recor...

Page 9: ...ed the Terms of Service including the Warranty constitute the entire agreement between you and Formlabs with respect to the Service and any product you purchase from Formlabs and supersedes all prior or contemporaneous communications proposals and agreements whether electronic oral or written between you and Formlabs Read the warranty for more details on the Formlabs warranty for your region US fo...

Page 10: ...bs EXPRESSLY DISCLAIMS ANY IMPLIED OR EXPLICIT WARRANTY OF FITNESS for a particular usage the particular nature and circumstances of said usage being unforeseen and unforeseeable to Formlabs Formlabs is not a manufacturer of medical devices Formlabs provides tools and materials that may be used in many applications but makes no claims as to the safety or effectiveness of any specific devices made ...

Page 11: ...0 3 10 3 25 4 in Power Requirements 100 240 V 6 0 A 50 60 Hz 144 W Electrical Safety Standard 60950 1 2005 A1 2009 A2 2013 and applicable national deviations Sound Emission Does not exceed 70 dB A Turntable Diameter 19 3 cm 7 6 in Maximum Part Height 18 5 cm 7 28 in Operating Temperature Suggested 18 28 C 64 82 F Maximum Cure Chamber Temperature 80 C 176 F Light Source 13 multi directional LEDs LE...

Page 12: ... between items in the menu Press the knob to select an option on the display The following options are available from the main menu on the Form Cure display Start Initiate post curing by activating the heater and internal LED lights The 405 nm lights begin post curing once the heater reaches the target temperature Time Press the knob to select and adjust the time indicated in minutes Temperature P...

Page 13: ...elated HOT SURFACES Do not touch hot surfaces 3 1 Component and Subsystem Safety 3 1 1 Electronic Components The Form Cure is a professional appliance that includes electronic components As with any such appliance Do not operate the Form Cure with a damaged cord or plug Always disconnect power before cleaning Only use well maintained equipment Operate on a clear and level surface 3 1 2 Hot Surface...

Page 14: ...esin in liquid or solid form If swallowed immediately call a poison center or medical professional Always consult the SDS Safety Data Sheet as the primary source of information to understand safety and handling of Formlabs materials Combinations of resin and solvents should be handled according to the restrictions of both For questions consult the appropriate SDS s 3 1 5 Radio Interference This eq...

Page 15: ...l pieces of supports to break away Beware of flying debris Wear eye protection and gloves to protect the skin and eyes 3 3 Specifications of Tools to be Used The Form Cure shall only be used with supplied accessories and additional tools recommended by Formlabs Third party accessories and materials may cause damage Purchase additional supplies Powder free chemical resistant disposable gloves nitri...

Page 16: ...t unplug the power cable from the wall outlet or the power supply 4 2 Unboxing the Form Cure The Form Cure ships in a cardboard carton protected by foam inserts above and below the machine The upper foam insert also contains the accessories During unboxing inspect the Form Cure for any damage or missing items In the case of damage or missing items contact Formlabs or the certified service provider...

Page 17: ...rvice Do not ship with uncured resin inside the device Resin left inside can damage the product in transit which may lead to additional fees or void the warranty To prepare to transport the Form Cure 1 Remove the turntable 2 Wipe residual resin from all surfaces 3 Close the cover 4 Wrap the Form Cure with plastic wrap to secure the cover 5 Reassemble the box 6 Place the bottom foam insert in the b...

Page 18: ...e the cover The Form Cure contains a heater to enable post curing Take care when inserting and removing parts from the Form Cure because the metal turntable may be hot 5 2 2 Set Post Cure Time and Temperature Turn the knob to navigate the display menu Press the knob to select a feature or setting Select the time and temperature and then select Start The LEDs will activate and the timer will start ...

Page 19: ...t features from warping during post curing 5 3 2 Plan for Large or Long Parts The Form Cure turntable has a diameter of 19 3 cm 7 6 in and the maximum part height that can be post cured in the Form Cure is 18 5 cm 7 3 in Most parts should be post cured before removing support structures to preserve their shape and prevent warping While some parts may fit on the turntable more easily without suppor...

Page 20: ...st cure a higher temperature setting may also cause some materials to warp depending on the part geometry and features When choosing to modify the recommended post cure settings the material must be able to withstand the temperature and maintain a stable material structure Formlabs resins are designed for printing and post curing with 405 nm light resin type cure time min temperature C standard re...

Page 21: ...s to fully dry before firing casting 6 This cure setting ensures that parts achieve both biocompatibility and optimum mechanical properties 7 Fill a glass container with glycerin Preheat the glycerin to 80 C in the Form Cure Use heat resistant silicone tongs to fully submerge the assembled denture in the glycerin leaving the container inside the Form Cure Cure for 30 minutes After the first 30 min...

Page 22: ...test government guidelines Always consult the SDS as the primary source of information to understand safety and handling of Formlabs materials In an emergency involving resin always refer to the safety data sheet and or seek help from a medical professional When handling solvents always consult the safety data sheet SDS from the solvent supplier as the primary source of information Handle solvents...

Page 23: ... 1 1 Before Each Post Cure Cycle inspect refer to section Installation Environment Operational Environment 5 1 Turntable Turntable Maintenance 6 2 1 Parts to be post cured Dry Parts and Keep Equipment Clean 6 2 2 6 1 2 Monthly inspect refer to section Interior surfaces Interior Surface Maintenance 6 3 1 Light diffusers Light Diffuser Maintenance 6 3 2 6 1 3 Every 3 Months inspect refer to section ...

Page 24: ...s spread the light from the LEDs and ensure that parts post cure evenly If the light diffusers are damaged or covered parts may not post cure properly Visually inspect the light diffusers for traces of resin cracks or other damage Resin will harden during the cure cycle Cured resin blocks light and must be removed If parts are washed but not fully dry before post curing certain part washing solven...

Page 25: ... the PreForm installation folder to check for firmware updates and to update the firmware 3 When the updater tool detects the unit select Update Firmware 4 The tool uploads the new firmware and restarts the unit to complete the update The update should take approximately 20 seconds The turntable may rotate during firmware updates Do not disconnect the USB or power cables during the update 5 Firmwa...

Page 26: ...d in the bottom edge of the cover The 405 nm LEDs and secondary white LEDs do not turn on Power failure or a faulty electrical connection Check that the power supply indicator light is illuminated Try another outlet Disconnect and reconnect the power The 405 nm LEDs do not turn on The Form Cure has not reached its target temperature Power failure or a faulty electrical connection Wait for the Form...

Page 27: ... and Repair All steps that involve opening the Form Cure and or investigating internal components should be done by skilled persons under the guidance of Formlabs or a certified service provider Contact Formlabs or a certified service provider to receive repair instructions and authorization The following tools equipment and materials are needed for reparation tasks task required supplies cause Re...

Page 28: ...the environment and public health that could otherwise be caused by improper treatment of waste equipment The recycling of materials contributes to the conservation of natural resources Therefore do not dispose of your old electrical and electronic equipment with the unsorted municipal waste 8 1 2 Disposal of packaging waste Keep the packaging for transporting your Form Cure Form Cure packaging ma...

Page 29: ... 24 27 30 L LEDs 11 12 18 19 24 26 30 M maintenance 8 23 motor 26 27 30 O operation 8 13 P package packaging 16 17 28 power 12 13 16 17 21 22 23 25 26 30 R resin 10 14 15 17 18 20 22 23 24 26 27 S safety 7 8 10 13 14 19 22 30 Safety Data Sheet 14 SDS 14 22 shipping 17 28 solvent 18 22 27 specifications 10 T technical data 10 21 temperature 12 17 18 19 20 26 30 TPM 24 transport 17 transporting 28 t...

Page 30: ...over is open Knob The knob is the primary interface device for the Form Cure Turn the knob to navigate the display menu Press the knob to select a feature or setting LEDs An array of thirteen 13 405 nm LEDs help to post cure parts Secondary lights illuminate the turntable when the cover is open and during heating Motherboard The motherboard is the main circuitry through which all systems in the Fo...

Page 31: ...Index 31 ...

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