Warranty Information
OjO Electric, LLC, provides the following limited product and performance
warranties (the “Warranty”) to each OjO (“Scooter”) owner when purchased
directly from OjO Electric, LLC, or an authorized retailer, that the Scooter is
complete and the functional parts will be free of defects for the periods and
under the terms indicated below.
Warranty Period
• This Warranty begins on the first day you, as a retail purchaser, take
possession, or register your Scooter (whichever is earlier). The Warranty
period is for two (2) years.
• Parts repaired or replaced under this Warranty are covered only until
the Warranty period ends, or as otherwise provided by applicable law.
(The Warranty cannot be transferred to another owner or scooter)
• In order to obtain Warranty service, call 1-877- 557-1053, or take your
Scooter (at your discretion) to an authorized OjO retailer/ service center.
An OjO Service Technician will determine if you have an issue that is
covered by the Warranty. Go to
ojoelectric.com
for further information.
We request that you have your OjO Scooter serviced at an OjO Service
Center. If you decide to maintain it yourself, or have it maintained/
serviced by an independent repair facility, we require that you use
genuine OjO parts. Be aware, however, that service performed
independently from OjO may result in the voidance of the
Warranty Maintenance Exclusion.
Regular maintenance is not included with your OjO purchase. These
expenses are the customer’s responsibility.
Genuine OjO Replacement Parts
Warranty repairs are to be performed by OjO service centers who use
only genuine OjO parts.
Covered Items
The Warranty covers the repair or replacement, at OjO’s option, of any
part that is defective in material or factory workmanship under normal
use for the applicable Warranty period. Regular required maintenance or
replacement of expendable maintenance items are not covered by
the Warranty.
Battery Warranty
• The batteries on the OjO Scooter are warrantied for two (2) years. The terms
of this battery warranty are set forth in this Section.
• If your battery requires Warranty service, OjO Electric, LLC will (at its sole
discretion) repair the battery, or replace it with a factory-reconditioned
battery that has an energy capacity equal to, or better than, that of the
original battery when the failure occurred. This is based on a prorated basis.
Due to the battery chemistry, there is a normal, expected reduction in
range/capacity that battery packs can yield over time and usage.
Depending on use and storage conditions, battery capacity (and
resultant range) will diminish during the duration of this Warranty period.
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Summary of Contents for OjO electric 500 Series
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