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Introduction

About This Manual

The emergency response procedures for the Mustang Mach-E are similar to those for traditional gasoline-powered vehicles with the addition
of special considerations for the High Voltage electric system components.

These vehicles use two electric motors to power the vehicle.

Electricity is stored in a High Voltage battery pack.

The High Voltage system can be plugged into an electric outlet for recharging to optimize the vehicle’s extended electrical range. The vehicle
system incorporates a generator that charges the High Voltage battery during cruising and braking.

The information in this guide will allow response to emergencies involving these vehicles to be as safe as non-electric vehicles.

These vehicles have been designed with many safety features for your protection. These features help provide safe access to the vehicle
under various conditions. However when approaching an electric vehicle in a fire, rescue or recovery situation, always follow one industry
standard rule:

ALWAYS ASSUME THE VEHICLE’S HIGH VOLTAGE SYSTEM IS POWERED UP!

Mustang Mach-E Identification — Vehicle Exterior

Mach-E vehicles are identified by the charging port located in the LH front fender.

Vehicle Identification Number (VIN) Layout

The 5th, 6th and 7th positions of the VIN identify the vehicle.

Sample VINs

Mach-E – NEED SAMPLE VIN

0-2

Introduction

Introduction

2021 Mustang Mach-E Emergency Response Guide - 11/2020

© Copyright Ford 2020 FoMoCo

Summary of Contents for Mustang Mach-E

Page 1: ...2021 EMERGENCY RESPONSE GUIDE Mustang Mach E 2021 Mustang Mach E Emergency Response Guide 11 2020 Copyright Ford 2020 FoMoCo ...

Page 2: ...ical including photocopying recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Comapny Copyright 2020 Ford Motor Company 1 High Voltage Electrical System Information 2 Battery High Voltage System Depower 3 High Voltage Charge Cord Lock Manual Release 4 Supplemental Restraint System and Structur...

Page 3: ...troduction 0 2 About This Manual 0 2 Mustang Mach E Identification Vehicle Exterior 0 2 Vehicle Identification Number VIN Layout 0 2 SECTION 0 Introduction 2021 Mustang Mach E Emergency Response Guide 11 2020 Copyright Ford 2020 FoMoCo ...

Page 4: ...e will allow response to emergencies involving these vehicles to be as safe as non electric vehicles These vehicles have been designed with many safety features for your protection These features help provide safe access to the vehicle under various conditions However when approaching an electric vehicle in a fire rescue or recovery situation always follow one industry standard rule ALWAYS ASSUME ...

Page 5: ...tage Electrical Disconnect Features 1 2 High Voltage Battery Packs 1 2 High Voltage Warning Decals 1 3 Component Location and Identification High Voltage Vehicles 1 4 SECTION 1 High Voltage Electrical System Information 2021 Mustang Mach E Emergency Response Guide 11 2020 Copyright Ford 2020 FoMoCo ...

Page 6: ...IONS MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH WARNING FIRES IN CRASH DAMAGED ELECTRIC VEHICLES MAY EMIT TOXIC OR COMBUSTIBLE GASSES SMALL AMOUNTS OF EYE SKIN OR LUNG IRRITANTS MAY BE PRESENT WEAR PERSONAL PROTECTIVE EQUIPMENT PPE AND SELF CONTAINED BREATHING APPARATUS WHEN WORKING IN CLOSE PROXIMITY OR IN A CONFINED AREA SUCH AS A TUNNEL OR GARAGE VENTILATE THE VEHICLE INTERIOR BY OPENING VE...

Page 7: ...ate precautions to make sure the area is properly ventilated First responders should wear Personal Protective Equipment PPE and self contained breathing apparatus to safeguard against thermal electrical respiratory and skin eye hazards High Voltage Warning Decals On electric vehicles WARNING decals are located on High Voltage components throughout the vehicle See the following example High Voltage...

Page 8: ...strations provide the location description and basic function of the High Voltage system components 1 4 High Voltage Electrical System Information Section 1 High Voltage Electrical System Information 2021 Mustang Mach E Emergency Response Guide 11 2020 Copyright Ford 2020 FoMoCo ...

Page 9: ...ing using suitable charging stations 5 12 Volt Battery Located in the engine on the left hand side next to the charge unit The battery is a 12V DC source connected in a negative ground system and is a voltage stabilizer for the 12V electrical system 6 Inverter System Controller ISC Located under the hood mounted on top of the charge unit and next to the power converter To convert AC power to DC an...

Page 10: ...rovide the passenger compartment with consistent heat 11 Rear Electric Drive Assembly Located under the vehicle centered between the rear wheels To provide power to the rear wheels 12 Inverter System Controller SOBDMB Located in the rear cargo area To convert AC power to DC and controls the rear electric drive assembly speed NOTE All High Voltage wires and harnesses are orange in color 1 6 High Vo...

Page 11: ...nts PAGE Section 2 Battery High Voltage System Depower 2 2 Battery High Voltage System Depower 2 2 SECTION 2 Battery High Voltage System Depower 2021 Mustang Mach E Emergency Response Guide 11 2020 Copyright Ford 2020 FoMoCo ...

Page 12: ... AND MODULES THE HIGH VOLTAGE CABLES AND WIRING ARE IDENTIFIED BY ORANGE HARNESS TAPE OR ORANGE WIRE COVERING ALL HIGH VOLTAGE COMPONENTS ARE MARKED WITH HIGH VOLTAGE WARNING LABELS WITH A HIGH VOLTAGE SYMBOL FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH WARNING SERVICE OF THE HIGH VOLTAGE SYSTEM ON THIS VEHICLE IS RESTRICTED TO QUALIFIED PERSONNEL THE REQUIRE...

Page 13: ... High Voltage System Depower 2 3 Section 2 Battery High Voltage System Depower 2021 Mustang Mach E Emergency Response Guide 11 2020 High Voltage System Depower Method 2 1 Open the hood Copyright Ford 2020 FoMoCo ...

Page 14: ... 2 4 Battery High Voltage System Depower Section 2 Battery High Voltage System Depower 2021 Mustang Mach E Emergency Response Guide 11 2020 3 Location of the Service Disconnect Copyright Ford 2020 FoMoCo ...

Page 15: ... Depower 2 5 Section 2 Battery High Voltage System Depower 2021 Mustang Mach E Emergency Response Guide 11 2020 5 Pull the upper part upwards till the OFF writing is visible It is not possible to remove the sliding part of the header Copyright Ford 2020 FoMoCo ...

Page 16: ...ion 3 High Voltage Charge Cord Lock Manual Release 3 2 High Voltage Charge Cord Lock Manual Release 3 2 SECTION 3 High Voltage Charge Cord Lock Manual Release 2021 Mustang Mach E Emergency Response Guide 11 2020 Copyright Ford 2020 FoMoCo ...

Page 17: ...s released If this latch fails to release the cord cannot be removed without special action Refer to the appropriate Emergency Response Guide for that region 1 Pull the manual charge cord lock actuator release cord 2 Disconnect the Electric Vehicle Supply Equipmemt EVSE charge cord from the vehicle 3 2 High Voltage Charge Cord Lock Manual Release Section 3 High Voltage Charge Cord Lock Manual Rele...

Page 18: ... Pyrotechnic Device Health and Safety Precautions 4 2 Supplemental Restraint System Components Mach E Vehicles 4 3 Reinforcements and High Strength Steel 4 6 SECTION 4 Supplemental Restraint System and Structural Reinforcement Component Location 2021 Mustang Mach E Emergency Response Guide 11 2020 Copyright Ford 2020 FoMoCo ...

Page 19: ...away from your body Failure to follow this instruction may result in serious personal injury or death in the event of an accidental deployment WARNING Never disassemble or tamper with seat belt deployable components including pretensioners load limiters and inflators Never back probe deployable device electrical connectors Tampering or back probing may cause an accidental deployment and result in ...

Page 20: ...e airbag 4 Driver side airbag 5 Driver airbag 6 Driver knee airbag 7 Passenger airbag includes canister vent 8 Passenger side airbag Supplemental Restraint System and Structural Reinforcement Component Location 4 3 Section 4 Supplemental Restraint System and Structural Reinforcement Component Location 2021 Mustang Mach E Emergency Response Guide 11 2020 Copyright Ford 2020 FoMoCo ...

Page 21: ...trol module B 9 RCM restraints control module 10 Passenger seat position sensor 11 Driver and passenger front impact severity sensors 4 4 Supplemental Restraint System and Structural Reinforcement Component Location Section 4 Supplemental Restraint System and Structural Reinforcement Component Location 2021 Mustang Mach E Emergency Response Guide 11 2020 12 OCSM occupant classification system modu...

Page 22: ...passenger side outer seatbelt retractor includes retractor pretensioner 6 Rear passenger side outer and center seatbelt buckles includes seatbelt buckle switch Supplemental Restraint System and Structural Reinforcement Component Location 4 5 Section 4 Supplemental Restraint System and Structural Reinforcement Component Location 2021 Mustang Mach E Emergency Response Guide 11 2020 7 Rear driver sid...

Page 23: ... cutter and always wear appropriate personal protective equipment PPE when cutting Failure to follow these instructions can result in serious injury or death Mach E shown Mach E without sunroof opening shown 4 6 Supplemental Restraint System and Structural Reinforcement Component Location Section 4 Supplemental Restraint System and Structural Reinforcement Component Location 2021 Mustang Mach E Em...

Page 24: ...ental Restraint System and Structural Reinforcement Component Location 4 7 Section 4 Supplemental Restraint System and Structural Reinforcement Component Location 2021 Mustang Mach E Emergency Response Guide 11 2020 Copyright Ford 2020 FoMoCo ...

Page 25: ...ching a Damaged Vehicle 5 2 High Voltage System Do Not Cut Zones 5 3 If The High Voltage Battery Case Has Been Ruptured 5 3 Moving Damaged Vehicles Tow Truck Drivers 5 3 Electric and Hybrid Electric Vehicle Considerations 5 4 SECTION 5 Approaching a Damaged Electric Vehicle 2021 Mustang Mach E Emergency Response Guide 11 2020 Copyright Ford 2020 FoMoCo ...

Page 26: ...PECIAL HANDLING PRECAUTIONS INSPECT THE VEHICLE CAREFULLY FOR LEAKING BATTERY FLUIDS SPARKS FLAMES AND GURGLING OR BUBBLING SOUNDS CONTACT EMERGENCY SERVICES IMMEDIATELY IF ANY OF THESE PROBLEMS ARE OBSERVED FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN A VEHICLE FIRE AND PERSONAL INJURY OR DEATH WARNING DEPOWERING THE HIGH VOLTAGE SYSTEM DOES NOT DISSIPATE VOLTAGE INSIDE THE BATTERY THE BATT...

Page 27: ... switch is on the center console or to the left hand side of the steering wheel on the lower part of the instrument panel High Voltage System Do Not Cut Zones If possible depower the High Voltage system before attempting any removal procedure Always assume the High Voltage cabling and components are powered up If occupant removal is necessary always use caution when cutting near the vehicle High V...

Page 28: ... fully charged Exposed electrical components wires and High Voltage batteries present potential HV shock hazards Venting off gassing High Voltage battery vapors are potentially toxic and flammable Physical damage to the vehicle or High Voltage battery may result in immediate or delayed release of toxic and or flammable gases and fire 5 4 Approaching a Damaged Electric Vehicle Section 5 Approaching...

Page 29: ...d Vehicle Guidance for Ford Motor Company Electric and Hybrid Electric Vehicles Equipped with High Voltage Batteries 6 2 Post Impact Braking 6 2 Vehicle Storage 6 3 SECTION 6 Damaged Vehicle Guidance and Storage 2021 Mustang Mach E Emergency Response Guide 11 2020 Copyright Ford 2020 FoMoCo ...

Page 30: ...or open doors and call 911 Be alert There is a potential for delayed fire with damaged lithium ion batteries Vehicle Recovery Transportation Call an authorized service center or the vehicle manufacturer if necessary to determine additional steps that should be taken to safely recover or transport the vehicle Always approach the vehicle from the sides to stay out of potential travel path It may be ...

Page 31: ...TE PERSONAL PROTECTIVE EQUIPMENT PPE INCLUDING HIGH VOLTAGE SAFETY GLOVES AND BOOTS REMOVE ALL METALLIC JEWELRY INCLUDING WATCHES AND RINGS ISOLATE THE HIGH VOLTAGE SYSTEM AS DIRECTED BY THE FORD EMERGENCY RESPONSE GUIDE FOR THE VEHICLE FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY OR DEATH WARNING DAMAGED ELECTRIC VEHICLES SUBMERGED IN WATER PRESENT A POTENTIAL HIGH V...

Page 32: ...RE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN A VEHICLE FIRE AND PERSONAL INJURY OR DEATH DAMAGED BATTERY ELECTRIC VEHICLE STORAGE PLACARD If the vehicle and or battery High Voltage system is damaged place a sign indicating that it is a battery electric vehicle with potentially dangerous High Voltage See example below 6 4 Damaged Vehicle Guidance and Storage Section 6 Damaged Vehicle Guidance and ...

Page 33: ...Damaged Vehicle Guidance and Storage 6 5 Section 6 Damaged Vehicle Guidance and Storage 2021 Mustang Mach E Emergency Response Guide 11 2020 Copyright Ford 2020 FoMoCo ...

Page 34: ...roduced in its entirety and distributed for emergency responder use only It may not be excerpted for any purpose 6 6 Damaged Vehicle Guidance and Storage Section 6 Damaged Vehicle Guidance and Storage 2021 Mustang Mach E Emergency Response Guide 11 2020 Copyright Ford 2020 FoMoCo ...

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