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Ford C-MAX HYBRID 2018, Owner'S Manual

The Ford C-MAX HYBRID 2018 Owner's Manual is available for free download on our website. This comprehensive manual provides all the information you need to know about your car, from maintenance to troubleshooting. Get your manual now and ensure you have all the resources you need for your vehicle.

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C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, First Printing

SYNC™ 3

 (If Equipped)

Summary of Contents for C-MAX HYBRID 2018

Page 1: ...2018 C MAX HYBRID Owner s Manual ford ca owner ford com 2018 C MAX HYBRID Owner s Manual August 2017 First Printing Owner s Manual C MAX Hybrid Litho in U S A JM5J 19A321 MAA...

Page 2: ...ange specifications design or equipment at any time without notice or obligation No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language...

Page 3: ......

Page 4: ...ion 36 Personal Safety System Personal Safety System 37 Supplementary Restraints System Principle of Operation 38 Driver and Passenger Airbags 39 Front Passenger Sensing System 40 Side Airbags 43 Driv...

Page 5: ...mation Displays General Information 92 Information Messages 99 Climate Control Automatic Climate Control 106 Hints on Controlling the Interior Climate 108 Heated Windows and Mirrors 108 Cabin Air Filt...

Page 6: ...ontrol 156 Stability Control Principle of Operation 157 Using Stability Control 158 Parking Aids Principle of Operation 159 Rear Parking Aid 159 Front Parking Aid 160 Active Park Assist 161 Rear View...

Page 7: ...g the 12V Battery 222 Checking the Wiper Blades 223 Changing the Wiper Blades 223 Adjusting the Headlamps 225 Removing a Headlamp 226 Changing a Bulb 226 Bulb Specification Chart 231 Changing the Engi...

Page 8: ...Player 315 SYNC Troubleshooting 324 SYNC 3 General Information 332 Home Screen 345 Using Voice Recognition 346 Entertainment 353 Phone 363 Navigation 368 Electric Vehicle Information 376 Apps 380 Sett...

Page 9: ...6 C MAX C MAX Hybrid CCG Canada United States of America enUSA First Printing...

Page 10: ...e throughout the range of available models sometimes even before they are generally available It may describe options not fitted to the vehicle you have purchased Note Some of the illustrations in thi...

Page 11: ...Fan warning Fasten seatbelt Flammable Front airbag Front fog lamps Fuel pump reset Fuse compartment Hazard warning flashers Heated rear window Heated windshield Interior luggage compartment release Ja...

Page 12: ...y where permitted by law use vehicle diagnostic information for vehicle improvement or with other information we may have about you for example your contact information to offer you products or servic...

Page 13: ...brake pedal and How fast the vehicle was traveling and Where the driver was positioning the steering wheel This data can help provide a better understandingofthecircumstancesin which crashes and inju...

Page 14: ...hat you request If you do not want Ford or its vendors to receive this information do not activate the service For more information see Traffic Directions and Information Terms and Conditions See SYNC...

Page 15: ...uring vehicle development we validate that these parts deliver the intended level of protection as a whole system A great way to know for sure you are getting this level of protection is to use genuin...

Page 16: ...at may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice...

Page 17: ...primarily for the U S and Canadian Markets Features or equipment listed as standard may be different on units built for export Refer to this Owner s Manual for all other required information and warn...

Page 18: ...uthorized disposal of waste cleaning and lubrication materials are significant steps toward this aim For details about Ford Motor Company ssustainabilityprogressand initiatives visit Web Address www s...

Page 19: ...e Steering Wheel page 68 E Wiper lever See Wipers and Washers page 71 F Hazard flasher switch See Hazard Flashers page 187 G Information and entertainment display H Audio unit See Audio Unit page 287...

Page 20: ...trol See Cruise Control page 69 N Lighting control See Lighting Control page 74 Front fog lamps See Front Fog Lamps page 77 O 17 C MAX C MAX Hybrid CCG Canada United States of America enUSA First Prin...

Page 21: ...ician CPST to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child To locat...

Page 22: ...roperly fit in a belt positioning booster seat generally children who are at least 4 ft 9 in 1 45 m tall or greater than 80 lb 36 kg or 100 lb 45 kg if recom mended by child restraint manufacturer Lar...

Page 23: ...e able to be properly restrained When installing a child safety seat with combination lap and shoulder belts Use the correct seatbelt buckle for that seating position Insert the belt tongue into the p...

Page 24: ...latched securely by pulling on it 5 To put the retractor in the automatic locking mode grasp the shoulder portion of the belt and pull downward until you pull all of the belt out Note The automatic l...

Page 25: ...CHildren LATCH WARNINGS Do not attach two child safety restraints to the same anchor In a crash one anchor may not be strong enough to hold two child safety restraint attachments and may break causing...

Page 26: ...ast as far apart as those in this vehicle The lower anchors at the center of the second row rear seat are spaced 18 in 46 cm apart You cannot install a child restraint with rigid LATCH attachments at...

Page 27: ...are in the following positions shown from top view Perform the following steps to install a child safety seat with tether anchors Note If you install a child restraint with rigid LATCH attachments do...

Page 28: ...n 57 in 1 45 m tall are greater than age 4 and less than age 12 and between 40 lb 18 kg and 80 lb 36 kg and upward to 100 lb 45 kg if recommended by your child restraint manufacturer Many state and pr...

Page 29: ...s booster seat you cannot find a seating position that adequately supports your child s head a high back booster seat would be a better choice Children and booster seats vary in size and shape Choose...

Page 30: ...size height weight or age Follow the child restraint manufacturer s instructions and warnings WARNINGS provided for installation and use in conjunction with the instructions and warnings provided by y...

Page 31: ...nchors only LATCH lower anchors and top tether anchor X X Up to 65 lb 29 5 kg Rearfacing child seat X Over 65 lb 29 5 kg Rearfacing child seat X X X Up to 65 lb 29 5 kg Forward facing child seat X X O...

Page 32: ...d must be set separately for each door Left Hand Side Turn counterclockwise to lock and clockwise to unlock Right Hand Side Turn clockwise to lock and counterclockwise to unlock 29 C MAX C MAX Hybrid...

Page 33: ...the inside shoulder 3 Never use a single belt for more than one person When possible all children 12 years old and under should be properly restrained in a rear seating position WARNINGS Safety belts...

Page 34: ...from until you hear a snap and feel it latch Make sure the tongue is securely fastened in the buckle 2 To unfasten press the release button and remove the tongue from the buckle When in use place the...

Page 35: ...p reduce forward movement of the driver and passengers In addition the retractor is designed to lock if you pull the webbing out too quickly If the seatbelt retractor locks slowly lower the height adj...

Page 36: ...ght adjuster up or down Release the button and pull down on the height adjuster to make sure it is locked in place SEATBELT WARNING LAMP AND INDICATOR CHIME This lamp illuminates and an audible warnin...

Page 37: ...ate You and the front seat passenger buckle your safety belts before you switch the ignition on or less than 1 2 minutes elapse after you switch the ignition on The Belt Minder feature activates the s...

Page 38: ...belt warning light flashes for confirmation This will switch the feature off for that seating position if it is currently on This will switch the feature on for that seating position if it is currentl...

Page 39: ...to install child restraints Do not use a seatbelt extension with an inflatable seatbelt Do not use extensions to change the fit of the belt across the torso over the lap or to make the seatbelt buckl...

Page 40: ...airbag status indicator Front crash severity sensors Restraints control module with impact and safing sensors Restraint system warning lamp and tone The electrical wiring for the airbags crash sensor...

Page 41: ...g system components get hot after inflation To reduce the risk of injury do not touch them after inflation If a supplementary restraint system component has deployed it will not function again Have th...

Page 42: ...restraint in front of an active airbag If you must use a forward facing child restraint in the front seat move the seat upon which the child restraint is installed all the way back The driver and fro...

Page 43: ...ing positions than in the front seating position Failure to follow these instructions may increase the risk of injury in a crash FRONTPASSENGERSENSING SYSTEM WARNINGS Even with advanced restraints sys...

Page 44: ...ove the child restraint from the vehicle and reinstall the restraint following the child restraint manufacturer s instructions The front passenger sensing system is designed to enable may inflate the...

Page 45: ...seated occupant to be incorrectly interpreted by the passenger sensing system The person in the front passenger seat may appear heavier or lighter due to the conditions described in the list above Ma...

Page 46: ...isk of injury in a crash The side airbags are located on the outboard side of the seatbacks of the front seats In certain sideways crashes the airbag on the side affected by the crash will be inflated...

Page 47: ...d result in personal injury or death All occupants of your vehicle including the driver should always properly wear their seatbelts even when an airbag supplemental restraint system is provided Failur...

Page 48: ...ection of crash and occupant sensors which provide information to the restraints control module which deploys activates the front seatbelt pretensioners driver airbag passenger airbag knee airbag s se...

Page 49: ...ts unless the crash causes sufficient frontal deceleration The seatbelt pretensioners are designed to activate in frontal near frontal side and rollover crashes The design of the side airbags is to in...

Page 50: ...chargers and alarm systems If the frequencies are jammed you will not be able to use your remote control You can lock and unlock the doors with the key Note Make sure to lock your vehicle before leavi...

Page 51: ...lide the release on the back of the transmitter to release the key blade then pull the blade out Note Your vehicle s back up keys came with a security tag that provides important vehicle key cut infor...

Page 52: ...e transmitter 2 Twist a thin coin under the tab hidden behind the backup key head to remove the battery cover Do not use the backup key to remove the cover or you could damage the intelligent access k...

Page 53: ...te start Check your local and state or provincial laws for specific requirements regarding remote start systems The remote start system does not work if any of the following occur The ignition is on T...

Page 54: ...start for five minutes the vehicle continues to run now for a total of 20 minutes You can extend the remote start up to a maximum of 30 minutes Wait at least five seconds before remote starting after...

Page 55: ...user Seat belt reminder or Belt Minder You cannot disable this feature The audio system will mute when the front seat passengers safety belts are not fastened Early low fuel The low fuel warning acti...

Page 56: ...ate MyKey 5 When prompted hold the OK button until you see a message informing you to label this key as a MyKey The key will be restricted at your vehicle s next start MyKey is successfully created Ma...

Page 57: ...right arrow Settings Press the OK button or right arrow MyKey Press and hold the OK button until the following message displays Clear MyKey All MyKeys Cleared Note When you clear your MyKeys you remo...

Page 58: ...ll MyKeys have been deleted Number of Admin Keys Indicates how many admin keys are programmed to your vehicle Use this feature to determine how many admin keys you have for your vehicle and detect if...

Page 59: ...does not have admin privileges No MyKeys are created See Creating a MyKey page 53 I cannot clear the MyKeys Purchase a new key from an authorized dealer I lost the only admin key Program a spare key...

Page 60: ...age unlocking allows all vehicle doors to unlock with one press of the button The turn signals will flash twice to indicate a change to the unlocking mode The unlocking mode applies to the remote cont...

Page 61: ...he front of your vehicle once to lock all doors Turn the top of the key toward the rear of your vehicle once to unlock the driver door only Locking the Doors Individually If the power locks fail to op...

Page 62: ...the unlock sensor on the back of the door handle at the same time After locking you can immediately pull on the door handle to confirm locking occurred without inadvertently unlocking At the Liftgate...

Page 63: ...bling or Disabling Autounlock Note Your authorized dealer can perform this procedure or you can do the procedure yourself To enable or disable these features do the following Note You will have 30 sec...

Page 64: ...me lamps on and switch the ignition off the battery saver shuts them off after some time Accessory Mode Battery Saver for Intelligent Access Keys If Equipped If you leave the ignition on after leaving...

Page 65: ...r windows open so outside air comes into your vehicle Failure to follow this warning could result in serious personal injury Note Be careful when opening or closing the liftgate in a garage or other e...

Page 66: ...only operates with the transmission in park P If there is a problem with the open or close request a tone will sound for one of the following reasons The ignition is on and the transmission is not in...

Page 67: ...lure Closing the Liftgate WARNING Keep clear of the liftgate when using the rear switch Press and release the liftgate control button Stopping the Liftgate Movement Note Do not apply sudden excessive...

Page 68: ...can fully open the liftgate by manually pushing it upward to the maximum open position Obstacle Detection When Closing The system stops when it detects an obstacle A tone sounds and the system reverse...

Page 69: ...le comes equipped with two integrated keyhead transmitters or two intelligent access keys The integrated keyhead transmitter functions as a programmed ignition key that operates all the locks and star...

Page 70: ...will start your vehicle and operate the remote entry system if the new key is an integrated keyhead transmitter If programming was not successful wait 10 seconds and repeat Steps 1 through 8 If you a...

Page 71: ...e Sitting in the Correct Position page 111 1 Unlock the steering column 2 Adjust the steering wheel to the desired position 3 Lock the steering column AUDIO CONTROL Select the required source on the a...

Page 72: ...t or the previous track Press and hold the seek button to Tune the radio to the next station up or down the frequency band Seek through a track VOICE CONTROL Pull the control to select or deselect voi...

Page 73: ...INFORMATION DISPLAY CONTROL See Information Displays page 92 70 C MAX C MAX Hybrid CCG Canada United States of America enUSA First Printing Steering Wheel...

Page 74: ...e B Longest wipe interval C Use the rotary control to adjust the intermittent wipe interval Speed Dependent Wipers When your vehicle speed increases the interval between wipes decreases AUTOWIPERS If...

Page 75: ...windshield Switch to normal or high speed wipe Switch autowipers off Autowipers Settings Autowipers default to on and remain on until you switch it off in the information display When you switch off a...

Page 76: ...gearshift lever to reverse R the rear intermittent wipe may turn on Rear Window Washer Push the lever away from you to operate the rear window washer When you release the lever wiping continues for a...

Page 77: ...dry weather conditions Examples of acceptable condensation are The presence of a fine mist no streaks drip marks or large droplets A fine mist covers less than 50 of the lens Examples of unacceptable...

Page 78: ...ote If you switch the autolamps on you cannot switch the high beams on until the system turns the low beams on Windshield Wiper Activated Headlamps When you switch the autolamps on the headlamps turn...

Page 79: ...ter the last door has been closed You can cancel this feature by pulling the direction indicator toward you again or switching the ignition on DAYTIME RUNNING LAMPS WARNING The daytime running lamps s...

Page 80: ...cators Note Tap the lever up or down to make the direction indicators flash three times to indicate a lane change INTERIOR LAMPS The lamps turn on under the following conditions You open any door You...

Page 81: ...mps C Passenger Side Lamp Individual dome lamps A Rear Interior Lamp If Equipped Passenger dome lamps A Driver dome lamps B AMBIENT LIGHTING If Equipped Adjust the ambient lighting using the touchscre...

Page 82: ...again or lift it to stop the window One Touch Up Lift the switch fully and release it Press or lift it again to stop the window Window Lock Press the control to lock or unlock the rear window control...

Page 83: ...and repeat the procedure if the window does not close automatically Accessory Delay You can use the window switches for several minutes after you switch the ignition off or until you open either fron...

Page 84: ...mitter to unlock the doors or when you open a door Integrated Blind Spot Mirrors If Equipped WARNING Objects in the mirror are closer than they appear Blind spot mirrors have an integrated convex mirr...

Page 85: ...ors when your vehicle is moving This could result in the loss of control of your vehicle serious personal injury or death Manual Dimming Mirror Pull the tab below the mirror toward you to reduce the e...

Page 86: ...he front of the control to open the sun shade Fully press and release the rear of the control to close the sun shade Bounce Back The sun shade will stop automatically while closing It will reverse som...

Page 87: ...If you do not complete Step 2 within 15 seconds of Step 1 the relearning function end Switch the ignition off wait for another 30 seconds and then switch the ignition back on again Start the procedure...

Page 88: ...rgy capacity The level increases or decreases as the battery charges and discharges during normal operation Regen Display A circular arrow symbol displays when energy is being recaptured through the r...

Page 89: ...riations Distance to empty Fuel gauge position Driving type fuel economy conditions 35 80 mi 56 129 km 1 16th Highway driving 35 mi 56 km 1 16th Severe duty driving trailer towing extended idle Vehicl...

Page 90: ...d by Mild or aggressive acceleration or braking Your vehicle speed Your use of accessories such as climate control The ambient temperature and other weather conditions City or highway driving Road gra...

Page 91: ...r begins to flash at any time have the system checked as soon as possible Lights when you engage the parking brake with the ignition on If it lights when you are driving check that you do not have the...

Page 92: ...hen you switch the front fog lamps on Grade Assist Lights when you switch on grade assist High Beam Lights when you switch the high beam headlamps on It will flash when you use the headlamp flasher Li...

Page 93: ...ly serviced It illuminates when you switch the ignition on prior to engine start to check the bulb and to indicate whether your vehicle is ready for Inspection and Maintenance I M testing Normally it...

Page 94: ...s On Warning Chime Sounds when you remove the key from the ignition and open the driver s door and you have left the headlamps or parking lamps on Parking Brake On Warning Chime Sounds when you have l...

Page 95: ...tons to scroll through and highlight the options within a menu Press the right arrow button to enter a sub menu Press the left arrow button to exit a menu Press and hold the left arrow button at any t...

Page 96: ...ge MyView MyView MyView Battery Gauge Fuel Gauge Average Fuel Average Fuel Instantaneous Fuel Split Power Coolant Temp Power Threshold Accessory Power Tach rpm x1000 Trip 1 Accessory Power Trip 2 Trip...

Page 97: ...the up or down arrow to view content Press OK to save your selected content You must select content in both columns before you can save your new MyView Unique content available in MyView Accessory Pow...

Page 98: ...ys All active warnings will display first if applicable The system check menu may appear different based upon equipment options and current vehicle status Use the up down arrow buttons to scroll throu...

Page 99: ...r Seat 5 10 or 15 minutes Duration On or Off Quiet Start Enable or Disable System Select number of years Tire Mobility Kit Hold OK to Create MyKey Create MyKey MyKey Always On or User Select able Trac...

Page 100: ...to exit a menu Press the OK button to choose and confirm your selection Main menu From the main menu bar on the right side of the information display you can choose from the following categories Ente...

Page 101: ...to the right Note Hold OK to reset fuel history and average fuel economy Coach This view provides a comparison of your recent acceleration braking and cruising behavior then recommends the most effic...

Page 102: ...r vehicle not all of the messages display or are available Certain messages may be abbreviated or shortened depending upon which cluster type you have Press the OK button to acknowledge and remove som...

Page 103: ...See Blind Spot Information System page 170 Cross Traffic Not Avail able Sensor Blocked See Manual A fault with the system has occurred Contact an authorized dealer as soon as possible Cross Traffic Sy...

Page 104: ...is in the luggage compartment Key Inside vehicle Displays if the key is not detected by the system Key Not Inside vehicle Displayed if the key is not detected by the system No Key Detected Displayed...

Page 105: ...l Pressure Displayed when the engine oil life remaining is 10 or less Change Engine Oil Soon Displayed when the oil life left reaches 0 Oil Change Required Indicates the brake fluid level is low and t...

Page 106: ...ing Displays when a MyKey is in use and park aid is activated MyKey Park Aid Cannot be Deactivated Park Aid Action Message Displays when the system has detected a condition that requires service Conta...

Page 107: ...system is active Remote Start Active Tire Pressure Monitoring System Action Message Displays when one or more tires on your vehicle have low tire pressure See TirePressureMonitoringSystem page 265 Tir...

Page 108: ...ch it off or on See Using Traction Control page 156 Traction Control Off Traction Control On Transmission Action Message Displays as a reminder to shift into park Transmission Not in Park 105 C MAX C...

Page 109: ...on of these vents D Heated rear window Press to switch the heated rear window on and off See Heated Windows and Mirrors page 108 E A C Press to switch the air conditioning on or off Use A C with recir...

Page 110: ...mperature control Adjusts the temperature setting on the driver side This control also adjusts the passenger side temperature when you switch off dual zone mode M Smart Zone If there is not an occupan...

Page 111: ...If you select AUTO during cold outside temperatures the system directs air flow to the windshield and side window vents In addition the fan may run at a slower speed until the engine warms up Note If...

Page 112: ...ithout a filter in place could degrade or damage the system Your vehicle cabin air filter gives you and your passengers the following benefits It improves your driving comfort by reducing particle con...

Page 113: ...te control to operate using the last climate control settings through the information display setting Remote Start Climate Control Heater A C Last Settings The climate control system automatically use...

Page 114: ...of it is level with the top of your head and as far forward as possible Make sure that you remain comfortable Keep sufficient distance between yourself and the steering wheel We recommend a minimum of...

Page 115: ...and remove button D Adjusting the Head Restraint Raising the Head Restraint Pull the head restraint up Lowering the Head Restraint 1 Press and hold button C 2 Push the head restraint down Removing the...

Page 116: ...ht driving or riding position 2 Pivot the head restraint forward toward your head to the desired position After the head restraint reaches the forward most tilt position pivot it forward again to rele...

Page 117: ...nlatched seat may become dangerous if you stop suddenly or have a crash POWER SEATS If Equipped WARNINGS Do not adjust the driver s seat or seatback when your vehicle is moving Adjusting your seatback...

Page 118: ...115 C MAX C MAX Hybrid CCG Canada United States of America enUSA First Printing Seats...

Page 119: ...t to fold them Make sure the rear center head restraint is in the full down position 2 Pull the lever up on the outboard side of the seat to fold the seat Unfolding the Seat Backrest Rotate the seat b...

Page 120: ...s needles or other pointed objects This may damage the heating element which may cause the heated seat to overheat An overheated seat may cause serious personal injury Do not do the following Place he...

Page 121: ...fter it has been initially programmed you must first erase the current settings See Erasing the Function Button Codes The universal garage door opener replaces the common hand held garage door opener...

Page 122: ...ndicator light If the indicator light stays on the programming is complete Your device should activate when the HomeLink button is pressed and released If the indicator light flashes rapidly press and...

Page 123: ...ng or continuously on light 2 Release the hand held transmitter button 3 Continue programing HomeLink See In Vehicle Programming Step 4 Erasing the Function Button Codes Note You cannot erase individu...

Page 124: ...liance can void the user s authority to operate the equipment This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment End Users must follow the specific op...

Page 125: ...oint longer than necessary when the vehicle is not running Do not leave devices plugged in overnight or when you park your vehicle for extended periods Locations Power points may be in the following l...

Page 126: ...off and switch the ignition off to reset the fault mode Switch the ignition back on and make sure the indicator light remains on Do not use the power point for certain electric devices including Catho...

Page 127: ...ot drinks which may spill Available console features include Cup holder A Storage compartment with auxiliary power point USB port and media hub B Auxiliary power point C OVERHEAD CONSOLE Press near th...

Page 128: ...regulating the impulse electrical field or radio noise When you start your vehicle avoid pressing the accelerator pedal until the ready to drive indicator illuminates Only use the accelerator pedal wh...

Page 129: ...r vehicle checked as soon as possible Before starting your vehicle check the following Make sure all occupants have fastened their seatbelts Make sure the headlamps and electrical accessories are off...

Page 130: ...arches for a valid key You cannot restart the vehicle if the system does not detect a valid key within 20 seconds Vehicles with an Ignition Key Note Do not touch the accelerator pedal 1 Fully press th...

Page 131: ...into park P or neutral N and switch the ignition off 3 Apply the parking brake Guarding Against Exhaust Fumes WARNING Exhaust leaks may result in entry of harmful and potentially lethal fumes into the...

Page 132: ...approximately 30 minutes Make sure the system is unplugged and properly stowed before starting and driving your vehicle Make sure the protective cover seals the prongs of the block heater cord plug wh...

Page 133: ...cting with your vehicle for example pressing the brake or accelerator pedal Disabling the shutdown using the information display See Information Displays page 92 Pressing the OK or RESET button during...

Page 134: ...ming to a stop or standing the gas engine normally shuts down and your vehicle operates in electric only mode Conditions that may cause the engine to start up or remain running include Considerable ve...

Page 135: ...ration of the electric generator in the hybrid system During certain events such as vehicle servicing your low voltage 12 volt battery may become disconnected or disabled Once the battery is reconnect...

Page 136: ...are closed to make the electricity available to the motor and generator and enable the vehicle to drive The clicks are the sound of these contactors as they close and open during start up and shut do...

Page 137: ...es from a fan located next to the high voltage battery pack This fan turns on when the battery requires cooling air The fan speed and associated noise level will change according to the amount of cool...

Page 138: ...ions for charging the high voltage battery from a power supply external to the vehicle Can you charge the battery with a plug into an A C outlet Yes Your hybrid vehicle can be flat towed without modif...

Page 139: ...immediately apparent The toxic effects of fuel may not be apparent for hours Avoid inhaling fuel vapors Inhaling fuel vapor can lead to eye and respiratory tract irritation In severe cases excessive o...

Page 140: ...thylcyclopentadienyl manganese tricarbonyl commonly known as MMT which is a manganese based fuel additive will impair engine performance and affect the emission control system Do not be concerned if t...

Page 141: ...ueling the vehicle fuel tank from a fuel container use the fuel filler funnel included with your vehicle See FuelFiller Funnel Location page 137 Note Do not use aftermarket funnels as they may not wor...

Page 142: ...d stops Otherwise fuel may spray out which could cause serious personal injury Capless System Your vehicle has an auto sealing feature that locks the fuel tank refueling valve and the fuel filler door...

Page 143: ...ay when the fuel system fails to depressurize or the fuel filler door fails to open You may have to use the fuel filler door manual override lever Refuel Error See Manual If the information message ap...

Page 144: ...remains in the fuel tank when the fuel gauge indicates empty Note The amount of fuel in the empty reserve varies and should not be relied upon to increase driving range Fuel Economy Your vehicle calc...

Page 145: ...el economy may decrease when driving short distances You may get better fuel economy when driving on flat terrain than when driving on hilly terrain 142 C MAX C MAX Hybrid CCG Canada United States of...

Page 146: ...any person other than for purposes of maintenance Repair or replacement of any device or element of the design incorporated into a new vehicle for the purpose of noise control prior to its sale or de...

Page 147: ...xhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment If you smell exhaust fumes inside your vehicle have your vehicle inspected immediately Do not dr...

Page 148: ...Examples are 1 Your vehicle has run out of fuel the engine may misfire or run poorly 2 Poor fuel quality or water in the fuel the engine may misfire or run poorly 3 The fuel fill inlet may not have cl...

Page 149: ...e soon indicator stays on solid it means that your vehicle is ready for I M testing The OBD II system checks the emission control system during normal driving A complete check may take several days If...

Page 150: ...d system to regulate the high voltage battery temperature and help maximize high voltage battery life Note The high voltage battery is equipped with air vents in the package tray that help to regulate...

Page 151: ...he outer cover off to expose the service disconnect lever 4 Slide the handle on the service disconnect outboard to the right 5 Pull the handle toward you and remove the service disconnect from the veh...

Page 152: ...with the START STOP button Note In the event your vehicle does not reactivate after the third key cycle contact an authorized dealer Vehicles with an Ignition Key 1 Turn ignition off 2 Press the brake...

Page 153: ...rshift lever and securely latch it in park P Park P This position locks the transmission and prevents the front wheels from turning Come to a complete stop before putting your vehicle into and out of...

Page 154: ...e can roll freely To avoid unwanted vehicle movement always fully apply the parking brake prior to doing this procedure Use wheels chocks if appropriate WARNINGS If the parking brake is fully released...

Page 155: ...your vehicle if the engine is not at normal operating temperature or damage to the transmission may occur Note Do not rock your vehicle for more than a minute or damage to the transmission and tires m...

Page 156: ...g efficiency as long as you press the pedal Brake assist can reduce stopping distances in critical situations Anti lock Brake System This system helps you maintain steering control during emergency st...

Page 157: ...rake pedal may pulse and may travel further Maintain pressure on the brake pedal You may also hear a noise from the system This is normal PARKING BRAKE WARNING Always fully apply the parking brake and...

Page 158: ...you bring your vehicle to a complete standstill in an uphill gear for example drive D when facing uphill or reverse R when facing downhill Note There is no warning light to indicate the system is eit...

Page 159: ...gnition on If your vehicle is stuck in mud or snow switching traction control off may be beneficial as this allows the wheels to spin Note When you switch traction control off stability control remain...

Page 160: ...loss of vehicle control vehicle rollover personal injury and death If your electronic stability control system activates SLOW DOWN The system automatically turns on each time you switch the ignition...

Page 161: ...stability control maintaining control on a slippery surface B USING STABILITY CONTROL The system automatically turns on each time you switch the ignition on You cannot switch the stability control sys...

Page 162: ...or surfboard racks license plate brackets bumper covers or any other device that may block the normal detection zone of the system Remove the add on device to prevent false alerts Note When a trailer...

Page 163: ...Equipped The system provides obstacle distance indication through the information display The distance indicator displays when the transmission is in reverse R The indicator displays As the distance...

Page 164: ...n and judgment You are still responsible to drive with due care and attention WARNINGS The sensors may not detect objects in heavy rain or other conditions that cause interference Active park assist d...

Page 165: ...n 22 mph 35 km h the system automatically scans both sides of your vehicle for an available parking space The system displays a message and a corresponding graphic to indicate it is searching for a pa...

Page 166: ...our vehicle back and forth in the space When you think your vehicle is properly parked or you hear a solid tone accompanied by a display message bring your vehicle to a complete stop When automatic st...

Page 167: ...ser than 16 in 40 cm away Your vehicle is going faster than 22 mph 35 km h You may have recently disconnected or replaced the battery After a battery disconnect the vehicle must be driven on a straigh...

Page 168: ...ehicle as slow as possible higher speeds may limit your reaction time to stop your vehicle Use caution when the rear cargo door is ajar If the rear cargo door is ajar the camera will be out of positio...

Page 169: ...tor is engaged Note The camera may not operate correctly under the following conditions Nighttime or dark areas if one or both reverse lamps are not operating The camera s view is obstructed by mud wa...

Page 170: ...zoom is on the full area behind your vehicle may not show Be aware of your surroundings when using the manual zoom feature Note Manual zoom is only available when the transmission is in reverse R Note...

Page 171: ...these conditions The cruise controls are on the steering wheel Switching Cruise Control On Press ON The indicator appears in the information display Setting the Cruise Speed 1 Drive to desired speed...

Page 172: ...ystem This feature saves vehicle energy by relaxing acceleration compared to standard cruise control For example your vehicle may temporarily lose speed when going uphill For Hybrid vehicles press ECO...

Page 173: ...act with other vehicles It is not designed to detect parked vehicles pedestrians animals or other infrastructures Using the Blind Spot Information System VehicleswithAutomaticTransmission The system t...

Page 174: ...en towing a trailer For vehicles with a trailer tow module and tow bar approved by us the system turns off when you attach a trailer For vehicles with an aftermarket trailer tow module or tow bar we r...

Page 175: ...erse R The system turns off when you shift out of reverse R The sensor on the left hand side is only partially obstructed and zone coverage on the right hand side is maximized 172 C MAX C MAX Hybrid C...

Page 176: ...If the sensors are blocked a message may appear in the information display when you shift into reverse R See Information Messages page 99 System Limitations The system may not correctly operate when a...

Page 177: ...vehicle loses electrical power while you are driving electric power steering assistance is lost The steering system still operates and you can steer your vehicle manually Manually steering your vehic...

Page 178: ...Use the cargo shade to cover items in the cargo area of your vehicle Insert the ends of the cargo shade into the mounting features located behind the rear seat on the rear trim panels to install the c...

Page 179: ...trailer Properly loading your vehicle provides maximum return of vehicle design performance Before you load your vehicle become familiar with the following terms for determining your vehicle s weight...

Page 180: ...nd Loading label When towing trailer tongue weight or king pin weight is also part of payload WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity how much...

Page 181: ...vehicle handling or performance engine transmission and or structural damage serious damage to the vehicle loss of control and personal injury Maximum Loaded Trailer Weight Maximum loaded trailer weig...

Page 182: ...t load limit 1 Locate the statement The combined weight of occupants and cargo should never exceed XXX kg or XXX lb on your vehicle s placard 2 Determine the combined weight of the driver and passenge...

Page 183: ...r home If you and your friend each weigh220pounds 99kilograms the calculation would be 1400 2 x 220 12 x 100 1400 440 1200 240 pounds No you do not have enough cargo capacity to carry that much weight...

Page 184: ...e of recreational towing would be towing your vehicle behind a motorhome We designed these guidelines to prevent damage to your transmission You can tow your vehicle with all four wheels on the ground...

Page 185: ...off All Vehicles Do not exceed 70 mph 113 km h Place the transmission in park P start the vehicle and allow the engine to run for one minute at the beginning of each day you may need to press the acce...

Page 186: ...the air conditioning if you do not need it When you have the air conditioning on keep it at the lowest blower and highest temperature setting necessary to be comfortable When it is hot or sunny outsi...

Page 187: ...hicle damage Note Engine damage can occur if water enters the air filter Before driving through standing water check the depth Never drive through water that is higher than the bottom of the front roc...

Page 188: ...llow this instruction could result in the loss of control of your vehicle personal injury or death Always make sure that objects cannot fall into the driver foot well while your vehicle is moving Obje...

Page 189: ...shall tow Ford eligible vehicles to an authorized dealer within 35 mi 56 km of the disablement location or to the nearest authorized dealer If a member requests a tow to an authorized dealer that is m...

Page 190: ...The hazard flashers operate when the ignition is in any position or if the key is not in the ignition If used when the vehicle is not running the battery loses charge As a result there may be insuffic...

Page 191: ...or clothing Shield your eyes when working near the battery to protect against possible splashing of acid solution In case of acid contact with skin or eyes flush immediately with water for a minimum...

Page 192: ...hicle Positive prong A Negative prong B Note In the illustration the bottom vehicle represents the booster vehicle 1 Remove the red cap from the positive prong A on your vehicle before connecting the...

Page 193: ...r an additional three minutes before disconnecting the jumper cables Removing the Jumper Cables Remove the jumper cables in the reverse order that they were connected 1 Remove the negative jumper cabl...

Page 194: ...gency response for conventional vehicles would also require the same response for an electric or hybrid electric vehicle If possible Move your vehicle to a safe nearby location and remain on the scene...

Page 195: ...or Safety Canopy or the seatbelt pretensioners The horn and indicators turn off when You press the hazard control button You press the panic button on the remote entry transmitter if equipped Your veh...

Page 196: ...ls placed on a tow dolly when towing your vehicle from the rear using wheel lift equipment This prevents damage to the transmission Towing an all wheel or four wheel drive vehicle requires that all wh...

Page 197: ...s listed below to find the nearest authorized dealer In the United States Mailing address Ford Motor Company Customer Relationship Center P O Box 6248 Dearborn MI 48126 Telephone 1 800 392 3673 FORD T...

Page 198: ...or its representative is unable to repair a motor vehicle to conform to the vehicle s applicable express warranty after a reasonable number of attempts the manufacturer shall be required to either rep...

Page 199: ...estimony provided and make a decision after the hearing Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB You are not bound b...

Page 200: ...r obligation call your CAMVAP Provincial Administrator directly at 1 800 207 0685 or visit www camvap ca GETTING ASSISTANCE OUTSIDE THE U S AND CANADA Before exporting your vehicle to a foreign countr...

Page 201: ...h Ford Global Trade Services by emailing expcso ford com If you are in another foreign country contact the nearest authorized dealer In the event your inquiry is unresolved communicate your concern wi...

Page 202: ...may open an investigation and if it finds that a safety defect exists in a group of vehicles it may order a recall and remedy campaign However NHTSA cannot become involved in individual problems betw...

Page 203: ...l English Website http www tc gc ca fra securiteautomobile signaler defauts vehicules automobiles html French Website 1 800 333 0510 Phone Ford of Canada Contact Information www ford ca Website 1 800...

Page 204: ...rent fuses WARNINGS To reduce risk of electrical shock always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs The power distribution box i...

Page 205: ...pump 40A 1 F9 Heater blower motor 40A 1 F10 Engine management 30A 1 F11 Not used F12 Powertrain control module relay 25A 1 F13 Rear wiper 20A 1 F14 Body control module KL30 supply 30A 1 F15 Body contr...

Page 206: ...nditioning compressor 10A 2 F29 Positive temperature coefficient heater Engine control module 10A 2 F30 Powertrain control module Not used spare 5A 2 F31 Vehicle power 2 20A 2 F32 Vehicle power 4 15A...

Page 207: ...relay R12 Heater blower Mini relay R13 Engine control relay Mini relay R14 1 Cartridge fuse 2 Mini fuse Passenger Compartment Fuse Panel The fuse panel is located on the right hand side below the glo...

Page 208: ...supply 20A F56 Not used F57 Not used spare 5A F58 Passive anti theft system 5A F59 Interior light 10A F60 Driver door switch pack Glove box illumination Overhead console switch bank 205 C MAX C MAX Hy...

Page 209: ...ter 5A F69 Central lock and unlock supply 20A F70 Climate control module 7 5A F71 Steering wheel module 7 5A F72 Data link connector 7 5A F73 OBD II supply Headlamp supply 15A F74 Fog lamp supply 15A...

Page 210: ...ageCompartmentFusePanel The fuse panel is located in the luggage compartment behind the left side wheel well Remove the fuse panel cover to gain access to the fuses Protected components Fuse amp ratin...

Page 211: ...ry electronics control module 15A 1 F12 Not used F13 Not used spare 10A 1 F14 Not used F15 Not used F16 Battery electronics control module 10A 1 F17 Battery electronics control module fan 15A 1 F18 No...

Page 212: ...used F33 Driver seat heater 20A 1 F34 Passenger seat heater 20A 1 F35 Not used F36 Power sun shade 20A 1 F37 Not used F38 Not used F39 Not used F40 Not used F41 Not used F42 Not used F43 Not used F44...

Page 213: ...age rating Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire If electrical components in the vehicle are not working a fuse may have blown Blown fuses are...

Page 214: ...Fuse Type Callout Micro 2 A Micro 3 B Maxi C Mini D M Case E J Case F J Case Low Profile G 211 C MAX C MAX Hybrid CCG Canada United States of America enUSA First Printing Fuses...

Page 215: ...t work on a hot engine Make sure that nothing gets caught in moving parts Do not work on a vehicle with the engine running in an enclosed space unless you are sure you have enough ventilation Keep all...

Page 216: ...OVERVIEW WARNING The inverter system controller contains various high voltage components that can cause serious bodily harm or death The inverter system controller is not serviceable and should never...

Page 217: ...er See Changing the Engine Air Filter page 232 D Inverter system controller E Brake fluid reservoir cap See Brake Fluid Check page 221 F Power distribution box See Fuses page 201 G Inverter system con...

Page 218: ...conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricants Specification Advisory Council ILSAC comprised of U S and Japanes...

Page 219: ...conds a message confirming that the reset is in progress displays 5 After 25 seconds a message confirming that the reset is complete displays 6 Release the accelerator and brake pedals 7 The message c...

Page 220: ...passageways in the engine cooling system See Capacities and Specifications page 274 Do not mix different colors or types of coolant in your vehicle Mixing of engine coolants or using an incorrect coo...

Page 221: ...substitute Alcohol Methanol Brine Any coolant mixed with alcohol or methanol antifreeze Alcohol and other liquids can cause engine damage from overheating or freezing Do not add extra inhibitors or a...

Page 222: ...Fail safe mode is for use during emergencies only Operate your vehicle in fail safe mode only as long as necessary to bring your vehicle to rest in a safe location and seek immediate repairs When in f...

Page 223: ...operating temperature the air conditioning turns on If the coolant temperature gauge moves fully into the red zone or if the coolant temperature warning or service engine soon messages appear in your...

Page 224: ...cities and Specifications page 270 POWER STEERING FLUID CHECK Your vehicle is equipped with an electric power steering EPS system There is no fluid reservoir to check or fill WASHER FLUID CHECK WARNIN...

Page 225: ...w voltage battery with a Ford recommended replacement low voltage battery that matches the electrical requirements of the vehicle To ensure proper operation of the battery management system BMS do not...

Page 226: ...ne to relearn the idle and fuel trim strategy the idle quality of your vehicle may be adversely affected until the engine computer eventually relearns the idle trim and fuel trim strategy Make sure th...

Page 227: ...the glass when the wiper blade is not attached Note Make sure the windshield is clean before using new wiper blades 1 Lift the wiper arm and then press the wiper blade locking buttons together 2 Slig...

Page 228: ...ght of lamp to ground B 25 feet 7 6 meters C Horizontal reference line D 1 Park the vehicle directly in front of a wall or screen on a level surface approximately 25 feet 7 6 meters away Note To see a...

Page 229: ...required for this vehicle and is non adjustable REMOVING A HEADLAMP 1 Switch all of the lamps and the ignition off 2 Remove the screws that secure the lamp assembly 3 Pull the headlamp toward the fro...

Page 230: ...the Low Beam Headlamp Bulb 1 Remove the headlamp assembly 2 Remove service cap 3 Disconnect the electrical connector 4 Remove bulb from the headlamp assembly by turning it counterclockwise then pull...

Page 231: ...fog lamp cover 2 Remove the 2 screws 3 Remove the lamp 4 Disconnect the electrical connector 5 Turn the bulb holder counterclockwise and remove it 6 Install the new bulb in reverse order ReplacingTail...

Page 232: ...bulb holder then turn the bulb counterclockwise and remove the bulb A Taillamp and brake lamp B Direction indicator lamp Install the new bulb in reverse order Replacing Reverse Lamp and Tail Lamp Bul...

Page 233: ...refully release the spring clip 2 Remove the lamp 3 Remove the bulb Reverse steps to reinstall bulb Replacing the Center High Mounted Brake Lamp Bulbs 1 Open the liftgate 2 Detach the clips above the...

Page 234: ...oidthe lamp assembly warranty and will provide quality bulb burn time Trade number Function 9005LL Headlamps high beam Halogen H11LL Headlamp low beam Halogen 168 Sidemarker front 194 Park lamp front...

Page 235: ...e correct air filter element may result in severe engine damage Resulting component damage may not be covered by the vehicle Warranty Note Failure to re install the air cleaner assembly properly by fu...

Page 236: ...om the air cleaner outlet tube C and remove the tube 3 Disconnect the air cleaner intake tube E from the air cleaner assembly A 4 Remove the bolts from each side of the air cleaner assembly A as shown...

Page 237: ...e air cleaner assembly A onto the engine and make sure the assembly is aligned with the studs 4 Install and tighten the bolts to each side of the air cleaner assembly A as shown with arrows 5 Attach t...

Page 238: ...ield Washer Fluid CXC 37 A B D F Canada Motorcraft Professional Strength Carpet Upholstery Cleaner ZC 54 U S Canada ESR M14P5 A Motorcraft Premium Glass Cleaner CXC 100 Canada Motorcraft Spot and Stai...

Page 239: ...Do not use water hotter than 179 F 82 C Use a spray with a 40 wide spray angle pattern Keep the nozzle at a 12 in 305 mm distance and 90 angle to your vehicle s surface Note Holding the pressure wash...

Page 240: ...and around these locations Cover the battery power distribution box and air filter assembly to prevent water damage when cleaning the engine CLEANINGTHEWINDOWSAND WIPER BLADES Car wash chemicals and...

Page 241: ...ring will set Seatbelts WARNINGS Do not use cleaning solvents bleach or dye on the vehicle s seatbelts as these actions may weaken the belt webbing WARNINGS On vehicles equipped with seat mounted air...

Page 242: ...LEANING THE INSTRUMENT PANEL AND INSTRUMENT CLUSTER LENS WARNING Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the ai...

Page 243: ...g product for automotive interiors Note Test any cleaner or stain remover on an inconspicuous area You should Remove dust and loose dirt with a vacuum cleaner Clean and treat spills and stains as soon...

Page 244: ...nts for reliable regular driving Under various conditions long term storage may lead to degraded engine performance or failure unless you use specific precautions to preserve engine components General...

Page 245: ...all linkages cables levers and pins under your vehicle are covered with grease to prevent rust Move vehicles at least 25 ft 7 5 m every 15 days to lubricate working parts and prevent corrosion Removi...

Page 246: ...tween the underside of your vehicle and the ground is less than that of other models Drive with extreme care to avoid damage to your vehicle 243 C MAX C MAX Hybrid CCG Canada United States of America...

Page 247: ...that will effectively seal most punctures caused by nails or similar objects This kit provides a temporary tire repair allowing you to drive your vehicle up to 120 mi 200 km at a maximum speed of 50 m...

Page 248: ...to make sure the vehicle does not move unexpectedly Do not remove any foreign objects such as nails or screws from the tire When using the kit leave the engine running only if the vehicle is outdoors...

Page 249: ...ecommended tire pressure within 15 minutes stop and call roadside assistance Do not run the engine when operating the air compressor unless the vehicle is outdoors or in a well ventilated area Prepara...

Page 250: ...and should be no reason for concern The pressure gauge reading will indicate the tire inflation pressure after about 30 seconds of operation You should check the final tire pressure with the compresso...

Page 251: ...ssor and re adjust the tire to the recommended inflation pressure shown on the tire label located on the driver s door or door jamb area You should check the tire pressure with the compressor turned O...

Page 252: ...d pull away from casing housing to remove Installation of the Sealant Canister to the Kit 1 With the canister held perpendicular to the housing insert the canister nozzle into the connector and push u...

Page 253: ...bout Uniform Tire Quality Grading Tire Quality Grades apply to new pneumatic passenger car tires The Tire Quality Grades can be found where applicable on the tire sidewall between tread shoulder and m...

Page 254: ...s The traction grades from highest to lowest are AA A B and C The grades represent the tire s ability to stop on wet pavement as measured under controlled conditions on specified government test surfa...

Page 255: ...on pressure beyond this pressure will not increase the tire s load carrying capability kPa Kilopascal a metric unit of air pressure PSI Pounds per square inch a standard unit of air pressure Cold tire...

Page 256: ...cks Note If your tire size does not begin with a letter this may mean it is designated by either the European Tire and Rim Technical Organization or the Japan Tire Manufacturing Association B 215 Indi...

Page 257: ...299km h Y Note For tires with a maximum speed capability over 149 mph 240 km h tire manufacturers sometimes use the letters ZR For those with a maximum speed capability over 186 mph 299 km h tire manu...

Page 258: ...C The grades represent the tire s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete A tire marked C may have poor tr...

Page 259: ...oad carrying capabilities and its inflation limits C Maximum Load Dual lb kg at psi kPa cold Indicates the maximum load and tire pressure when the tire is used as a dual defined as four tires on the r...

Page 260: ...you will have to purchase new tires to match the new wheel diameter Location of the Tire Label You will find a Tire Label containing tire inflation pressure by tire size and other important informati...

Page 261: ...re The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch...

Page 262: ...heat up and the air pressure inside to go up as you drive 2 Remove the cap from the valve on one tire then firmly press the tire gauge onto the valve and measure the pressure 3 Add enough air to reac...

Page 263: ...intenance can cause tires to wear abnormally Inspect all your tires including the spare frequently and replace them if one or more of the following conditions exist Tire Wear When the tread is worn do...

Page 264: ...place standardized information on the sidewall of all tires This information identifies and describes the fundamental characteristics of the tire and also provides a U S DOT Tire Identification Numbe...

Page 265: ...he sidewall of the tire to set the beads without additional precautions listed below If the beads do not seat at the maximum pressure indicated re lubricate and try again WARNINGS When inflating the t...

Page 266: ...and objects on the road Do not run over curbs or hit the tire against a curb when parking Highway Hazards No matter how carefully you drive there s always the possibility that you may eventually have...

Page 267: ...t be used in a tire rotation Note After having your tires rotated inflation pressure must be checked and adjusted to the vehicle requirements Rotating your tires at the recommended interval as indicat...

Page 268: ...auses the tire to overheat and can lead to tire failure Under inflation also reduces fuel efficiency and tire tread life and may affect the vehicle s handling and stopping ability Please note that the...

Page 269: ...our road tires and sends the tire pressure readings to your vehicle The low tire pressure warning light will turn on if the tire pressure is significantly low Once the light is illuminated your tires...

Page 270: ...e light remains on contact your authorized dealer as soon as possible TPMS malfunction Repair the damaged road wheel and tire assembly and reinstall it on the vehicle to restore system function For a...

Page 271: ...t location where air can be added to the tires Inflate all the tires to the recommended inflation pressure TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING When a wheel is installe...

Page 272: ...Wheel pilot bore A Inspect the wheel pilot bore and mounting surface prior to installation Remove any visible corrosion or loose particles 269 C MAX C MAX Hybrid CCG Canada United States of America en...

Page 273: ...inimum 87 octane Required fuel 1 3 4 2 Firing order Coil on plug COP Ignition system 12 3 1 Compression ratio 0 051 in 0 002 in 1 3 mm 0 05 mm Spark plug gap 270 C MAX C MAX Hybrid CCG Canada United S...

Page 274: ...ts meet or exceed Ford Motor Company s specifications and are engineered for your vehicle Use of other parts may impact vehicle performance emissions and durability Your warranty may be void for any d...

Page 275: ...TheVehicleIdentificationNumbercontains the following information World manufacturer identifier A Brake system Gross Vehicle Weight Rating Restraint Devices and their locations B Make vehicle line ser...

Page 276: ...either the door hinge pillar the door latch post or the edge of the door near the door latch next to the driver s seating position TRANSMISSION CODE DESIGNATION The transmission code is on the Safety...

Page 277: ...tomatic transmission fluid Fill as required Windshield washer fluid 14 gal 53 L Fuel tank 1 63 lb 0 74 kg A C Refrigerant 5 2 fl oz 153 8 ml A C Refrigerant Compressor Oil Approximate dry fill capacit...

Page 278: ...ate with Bitterant ZC 32 B2 WSS M14P19 A Windshield washer fluid Canada Motorcraft Premium Quality Windshield Washer Fluid CXC 37 A B D F WSH M17B19 A A C refrigerant U S Motorcraft R 134a Refrigerant...

Page 279: ...andards of ILSAC Do not use supplemental engine oil additives because they are unnecessary andcouldleadtoenginedamagethatmay not be covered by your vehicle warranty Note Ford recommends using DOT 4 Lo...

Page 280: ...may peel and cause the CD to become jammed You should use a permanent felt tip marker rather than adhesive labels on your homemade CDs Ballpoint pens may damage CDs Please contact an authorized dealer...

Page 281: ...e system In track mode the system displays and plays the structure as if it were only one level deep all MP3 and WMA files play regardless of being in a specific folder In folder mode the system only...

Page 282: ...ode or CD mode B CD slot Insert a CD C Eject Press to eject a CD D Number block In radio mode you can store your favorite radio stations To store a radio station tune to the station then press and hol...

Page 283: ...ckward through the current track J OK and cursor arrows Press the up and down arrow buttons to select the various settings When you make your selection press the left and right arrow buttons to change...

Page 284: ...l laws that may affect the use of electronic devices while driving Note Some features such as SIRIUS satellite radio may not be available in your location Check with an authorized dealer Note The touc...

Page 285: ...T VEHICLESWITH AM FM CD SATELLITERADIO WARNING Driving while distracted can result in loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device...

Page 286: ...de or CD mode B CD slot Insert a CD C Eject Press to eject a CD D Number block In radio mode store and recall your favorite radio stations To store a radio station tune to the station then press and h...

Page 287: ...In SIRIUS mode press to select the next or previous satellite radio station If you select a specific category such as jazz rock or news press to find the next or previous station in the category you s...

Page 288: ...iew available satellite radio channels Press OK to open a list of the following options for this channel Once you skip or lock a channel you can only access it by pressing Direct Tune and entering the...

Page 289: ...all music in the current MP3 folder Scan Folder Select to bring soft and loud passages together for a more consistent listening level CD Compression Clock Settings Select to set the time and calendar...

Page 290: ...s when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving Note Some features such as SIRIUS satellite radio may not be available...

Page 291: ...lear audio and no static or distortion For more information and a guide to available stations and programming please visit www hdradio com When HD Radio is on and you tune to a station broadcasting HD...

Page 292: ...multicast stations it first plays the station in the analog version Once the receiver verifies the station is an HD Radio station it shifts to the digital version Depending on the station quality you...

Page 293: ...direct tune Fill out the station issue form at website listed below Data service issue by the radio broadcaster Text information does not match currently playing audio Fill out the station issue form...

Page 294: ...ing including canceling moving or adding particular channels and its prices at any time with or without notice to you Ford Motor Company shall not be responsible for any such programming changes Siriu...

Page 295: ...clude this channel Unsubscribed Channel The signal is blocked When you move into an open area the signal should return The signal is lost from the SiriusXM satellite or Siri usXM tower to your vehicle...

Page 296: ...ecommend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the us...

Page 297: ...Stream music from your connected phone Text message Use the advanced voice recognition system Charge your USB device if your device supports this These features are not available in all markets and ma...

Page 298: ...eave playing devices in your vehicle during extreme conditions as it could cause them damage See your device smanualforfurtherinformation Do not attempt to service or repair the system See an authoriz...

Page 299: ...oice commands This command ends the voice session You can also cancel a session by holding the voice button for two or more seconds cancel exit This command provides you with hints examples and instru...

Page 300: ...mended for first time users interaction mode novice Provides less audible interaction and guid ance interaction mode advanced Confirmation Prompts Confirmation prompts are short questions the system a...

Page 301: ...round noise in the vehicle The fan speed will automatically return to normal operation once the voice session ends Fan speed can also be adjusted normally during a voice session simply press fan butto...

Page 302: ...process 4 When prompted on your cell phone s display confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone Your phone is now paired and the display indicates that the pair...

Page 303: ...s display confirm that the PIN provided by SYNC matches the PIN displayed on your cell phone Your phone is now paired and the display indicates that the pairing was successful If you are prompted to e...

Page 304: ...elete deletes last set of digits entered Number 0 9 Plus Pound Star Note To exit dial mode press and hold the phone button or press any button on the audio system To access text messages say Voice Com...

Page 305: ...option in the audio display Receiving Calls Accepting calls When receiving a call you can answer the call by pressing the accept call button on the steering wheel or use the screen To use the screen...

Page 306: ...join calls and press the OK button Access your phonebook contacts Phonebook 1 Select the More option 2 Scroll to the option for phonebook and press the OK button 3 Scroll through your phonebook conta...

Page 307: ...dio system s numeric keypad Speed Dial Send download and delete text messages Text messaging Access the option for Bluetooth Device menu listings add connect set as primary on or off delete BT Devices...

Page 308: ...er Forward msg Sending Downloading and Deleting Your Text Messages 1 Press the PHONE button 2 Select the text messaging option and then press the OK button Choose from the following options Descriptio...

Page 309: ...d the system uses the cellular phone as the master when there is more than one cellular phone paired to the system This option can be changed for all cellular phones not only the active phone using th...

Page 310: ...phone connects to SYNC You can only access your phonebook call history and text messages when your paired cellular phone connects to the system Check or uncheck this option to download your phonebook...

Page 311: ...list you have to repeat the pairing process to pair it again Delete The system attempts to connect with the primary cellular phone each time you switch on the ignition When you select a cellular phon...

Page 312: ...downloaded applications or software updates Select this option and confirm when prompted in the audio display There must be a valid SYNC application or update available on the USB drive in order to fi...

Page 313: ...event 911 Assist from working properly Note The SYNC 911 Assist feature must be set on before the incident Note The SYNC 911 Assist feature only operates in the U S Canada or in a territory in which 9...

Page 314: ...ot all crashes deploy an airbag or activate the fuel pump shut off the triggers for 911 Assist If a connected cell phone sustains damage or loses its connection to SYNC during a crash SYNC searches fo...

Page 315: ...oubleshooting tips please visit the Ford website Availability of SYNC AppLink enabled Apps will vary by region Note Make sure you have an active account for the app that you have downloaded Some apps...

Page 316: ...obile apps applications help You can say the name of a mobile app at any time to start the mobile app on SYNC App Permissions App permissions are organized by groups You can grant these group permissi...

Page 317: ...e feature as required All Apps Enabling SYNC Mobile Apps In order to enable mobile apps SYNC requires user consent to send and receive appauthorizationinformationandupdates using the data plan associa...

Page 318: ...speaker system using the system s media menu or voice commands You can also sort and play your music by specific categories such as artist and album Note The system is capable of indexing up to 15 000...

Page 319: ...2 Press the MEDIA button and select either USB 1 or USB 2 from the media source list in the audio display To view USB content select Description and Action Message Depending on how many media files a...

Page 320: ...ion and Action Command Pauses device playback pause Resumes device playback play play album ___ Play all media on the device from the first track to the last play all play artist ___ play genre ___ pl...

Page 321: ...lbum Magical Mystery Tour we can say the following to play this song Play song Penny Lane Play Penny Lane If we wanted to play the entire album we can say Play album Magical Mystery Tour Play Magical...

Page 322: ...music are not populated the tracks will not be available in voice recognition the play menu or this option However if you place these tracks onto your playing device in mass storage device mode they...

Page 323: ...s by artist The system then lists and plays all artists and tracks alphabetically Artists 1 Press the OK button to select 2 Scroll to select the desired artist and then press the OK button Sort all in...

Page 324: ...ngs title titles file files track tracks browse search show album ___ browse search show artist ___ browse search show genre ___ browse search show playlist ___ USB 2 If Equipped Your vehicle may come...

Page 325: ...s who plays this what s what is playing now what which song track artist is this who s who is playing what s what is this help If equipped Radio Voice Commands If you are listening to the radio press...

Page 326: ...reset ___ Voice Commands tune to SAT 2 preset ___ tune to SAT 3 preset ___ tune to Sirius Help You can say the channel number 0 233 to listen to that Sirius station tune to Sirius channel ___ CD Voice...

Page 327: ...rning off the device resetting the device removing the device s battery then trying again This may be a possible phone malfunction During a call I can hear the other person but they cannot hear me Go...

Page 328: ...o the website to review your phone s compatibility This is a phone dependent feature I am having trouble connecting my phone to SYNC Try turning off the device resetting the device or removing the dev...

Page 329: ...le device malfunction I am having trouble connecting my device Make sure you are using the manufacturer s cable Make sure you insert the USB cable correctly into the device and the USB port Make sure...

Page 330: ...to play Voice command issues Possible solution s Possible cause s Issue Review the phone voice commands and the media voice commands at the beginning of their respective sections You may be using the...

Page 331: ...t use special charac ters in the title The system does not recognize them Review the Phone voice commands at the beginning of the phone section You may be using the wrong voice commands SYNC does not...

Page 332: ...e an Android with OS 2 3 or higher or an iPhone 3GS or newer with iOS 5 0 or higher Addition ally ensure your phone is An AppLink capable phone is not connected to SYNC AppLink Mobile Applica tions Wh...

Page 333: ...oosing Force stop Don t forget to restart the app afterwards then select Find New Apps on SYNC On an iPhone with iOS7 to force close an app double tab the home button then swipe up on the app to close...

Page 334: ...ttings menu on the phone Some Android devices have a limited number of bluetooth ports apps can use to connect If you have more AppLink apps on your phone than the number of available Bluetooth ports...

Page 335: ...use of electronic devices while driving Getting to Know Your System The SYNC 3 system allows you to interact with a variety of features using the touchscreen and voice commands By integrating with you...

Page 336: ...is bar to select a feature Feature Bar E The touchscreen allows you quick access to all of your comfort navigation communication and entertainment options Using the status and feature bar you can quic...

Page 337: ...ng the icon will show more details about the new software Download C This icon appears if a Wi Fi network is connected Wi Fi D This icon displays when an available Wi Fi network is within range Wi Fi...

Page 338: ...device or through a USB connection Audio Allows you to make calls receive calls and access the phonebook of your connected device Phone Allows you to see your vehicle s location on a virtual road map...

Page 339: ...es prompts questions and spoken confirmations depending on the situation and the chosen level of interaction voice settings The system also asks short questions confirmation prompts when it is not sur...

Page 340: ...lable Naviga tion View current route next turn time to your destination depending on cluster level distance to destination depending on cluster level and ability to cancel route If you do not have an...

Page 341: ...h its true direction is to the right of west UsingtheControlsontheSteering Wheel Depending on your vehicle and option package you can use different controls on your steering wheel to interact with the...

Page 342: ...damaged or non functional WARNINGS Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged in a crash Failure to do so may cause serious injury t...

Page 343: ...rt window of time about 10 seconds to cancel the call If you fail to cancel the call SYNC attempts to dial 911 SYNC says the following or a similar message SYNC will attempt to call 911 to cancel the...

Page 344: ...afety some SYNC 3 functions are speed dependent Their use is limited to when your vehicle is traveling at speeds under 3 mph 5 km h Make sure that you review your device s manual before using it with...

Page 345: ...ehicle communicates with the app and allows you to start lock unlock and locate your vehicle remotely The app also connects you with other vehicle resources like a parking locator roadside assistance...

Page 346: ...must also give the system permission to update automatically Upon vehicle delivery the System asks you if you would like to use the automatic update feature If you agree to automatic updates you can...

Page 347: ...ords a short diagnostic log of approximately 10 minutes of all recent system activity The log profile and other system data may be used to improve the system and help diagnose any problems that may oc...

Page 348: ...eatures also appear This includes signal strength battery charge 911 assist setting state On or Off text messaging and roaming Phone B This map displays your current location or current route in real...

Page 349: ...context and the description of the command tell you what to say for this dynamic option There are some commands that work for every feature these commands are Action and Description Voice Command Brin...

Page 350: ...1 FM ___ HD ___ Allows you to listen to music on your Bluetooth connected device Bluetooth Audio Allows you to listen to music on your USB connected device USB For USB audio only you can say the name...

Page 351: ...n Voice command Follow the on screen instructions to complete the pairing process See Settings page 383 Pair Phone Making Calls ___ is a dynamic listing meaning that for phone voice commands it can be...

Page 352: ...Message Voice Commands To access text message options press the voice button and say Description Voice command Listen to Message You can say the number of the message you would like to hear Listen to...

Page 353: ...ws you to see a list of your previous destinations Destination Previous Destination Allows you to see a list of your favorite destinations Favorite Destinations Allows you to route to your home addres...

Page 354: ...SYNC 3 Say the name of an app SYNC 3 will list the available voice commands for the specified app if the app is running on SYNC 3 Say the name of an app followed by help SiriusXM Traffic and Travel L...

Page 355: ...pt is active adjust the volume control up or down to your desired setting Note Depending on the current climate control settings the fan speed may automatically go down while issuing voice commands or...

Page 356: ...ions using the touchscreen or voice commands Sources Press this button to select the source of media you want to listen to Menu item AM FM SIRIUS CD The name of the USB that is plugged in displays her...

Page 357: ...mber Once you have entered the station s call numbers you can select Action and descrip tion Menu item Press to begin playing the station you have entered Enter Press to exit without changing the stat...

Page 358: ...nge rearrange add or delete programming This includes canceling moving or adding particular channels and its prices at any time with or without notice to you Ford Motor Company shall not be responsibl...

Page 359: ...ts tap the preset button The indicator on the preset button shows which bank of presets you are currently viewing Satellite Radio Electronic Serial Number ESN You need your ESN to activate modify or t...

Page 360: ...ost from the Siri usXM satellite or SiriusXM tower to your vehicle antenna Satellite acquiring signal No action required The process may take up to three minutes Update of channel program ming in prog...

Page 361: ...s and is available in analog and digital broadcasts Other multicast stations HD2 through HD7 are only available digitally Note There is also an additional feature for stations that have more than 1 HD...

Page 362: ...ital back to analog sound Station blending In order to provide the best possible experience use the contact form to report any station issues found while listening to a station broadcasting with HD Ra...

Page 363: ...t responsible for the content sent using HD Radio technology Content may be changed added or deleted at any time at the station owner s discretion You can find the form here Website http hdradio com s...

Page 364: ...get more information about the currently playing track press the cover art or Info button For some devices SYNC 3 is able to provide 30 second skip buttons when you listen to audio books or podcasts...

Page 365: ...ng on the app s content See Apps page 380 SupportedMediaPlayers Formats and Metadata Information The system is capable of hosting nearly any digital media player including iPod iPhone and most USB dri...

Page 366: ...prompt alerts you to search for the system on your phone 3 Select your vehicle s make and model as it displays on your phone 4 Confirm that the six digit number appearing on your phone matches the si...

Page 367: ...he website Websites owner ford com Websites www syncmyride ca www syncmaroute ca Phone Menu This menu becomes available after pairing a phone Action and Description Menu Item Item Displays your recent...

Page 368: ...xt messages Text Messages E Use this keypad to dial in a phone number Phone Keypad F Use the backspace button to delete numbers Press this button to begin a call Call Touch this button to reject all i...

Page 369: ...deletes the last digit you typed Receiving Calls During an incoming call an audible tone sounds Caller information appears in the display if it is available To accept the call select Menu Item Accept...

Page 370: ...the message to you Hear It View the text on the touchscreen View To call the sender Call You can select from 15 preset messages Press the message that you would like to use and confirm to send the mes...

Page 371: ...your current market 2 Plug your device into a USB port See USB Port page 293 3 To switch this feature on from the Settings screen scroll left on the screen and select Menu Item Android Auto Preference...

Page 372: ...ng up 2D map This always shows the direction of forward travel to be upward on the screen This view is available for map scales up to 3 mi 5 km North up 2D map always shows the northern direction to b...

Page 373: ...Item Destination Enter a navigation destination in any of the following formats Street Address Search number street city state For example 12 Mainstreet Dearborn MI Partial Address number street if s...

Page 374: ...press A prompt appears asking if you would like to create a favorite for home Select Home Enter a location into the search bar and press Yes Save Select to navigate to your set Work destination Work...

Page 375: ...a City Once you have chosen your destination press Action and Description Menu Item This saves the destination to your favorites Save This shows you a map of your entire route You can then choose your...

Page 376: ...menu During active navigation touch the bottom of the screen to view the menu and other buttons To access the Navigation menu press Button Menu You can then select A full screen map displays during na...

Page 377: ...s to see a map of the full route View Route An alternate route displays in comparison with the current route Detour Only available if you have an active waypoint on your route See Waypoints later in t...

Page 378: ...arch Your paired phone can be used to access additional points of interest POI These points of interest can only be access when your phone is paired Send To Car You can send destinations to your navig...

Page 379: ...380 The system calculates a reasonable efficient route based on available speed limits traffic and road conditions You may know a local short cut that is more efficient at a given time than the route...

Page 380: ...d gasoline engine are powering the vehicle Status Hybrid Drive The hybrid system is storing power in the high voltage battery Status Charging HV Battery The vehicle is either at rest or sharing very l...

Page 381: ...attery to Motor Flow D Includes all power usage from the low voltage accessories such as the climate control fan head lights and heated seats The higher the power usage is from these accessories the l...

Page 382: ...engine is on The higher the engine power is the larger the circle around this node Engine L Shows the direction of the power flow between the engine and the wheels Engine to WheelsFlow M Represents t...

Page 383: ...mize vehicle operation The vehicle returns to electric mode when possible Normal Operation The engine is on to provide increased powertrain braking This can occur when you turn on the grade assist fea...

Page 384: ...ip tion Menu Item SYNC 3 will search and connect to compatible app s running on your mobile device Find Mobile Apps Enabling SYNC 3 Mobile Apps In order to enable mobile apps SYNC 3 requires user cons...

Page 385: ...your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice operated sys...

Page 386: ...tions Area Touch this button to view scores and schedules from a variety of sports You can also save up to 10 favorite teams for easier access The score automatically refreshes when a game is in progr...

Page 387: ...layback speed of podcasts When a podcast is playing you can choose Podcast Speed Faster Normal Slower For some USB devices SYNC 3 can adjust the playback speed of audiobooks When an audiobook is playi...

Page 388: ...is only available in vehicles with navigation When selected the vehicle clock resets to GPS satellite time Reset Clock to GPS Time The system automatically saves any updates you make to the settings...

Page 389: ...4 The touchscreen indicates when the pairing is successful 5 Your phone may prompt you to give the system permission to access information To check your phone s compatibility see your phone s manual...

Page 390: ...By Last Name First Name Select this option to re download your contact list manually Re download Contacts Select this option to delete the in vehicle contact list Deleting the in vehicle list does no...

Page 391: ...Roaming Warning When enabled a message displays when the battery on your phone is running low Low Battery Notification 911 Assist Note This service is only available in the United States and Canada Se...

Page 392: ...ess the following features Action and Description Menu Item If you select a category seek functions only stop on channels in that category Set Category for Seek Select to create a personal identificat...

Page 393: ...ns and Descriptions Menu Item Route Preferences Then select any of the following Choose to have the system display your chosen route type Preferred Route Eco Fastest Shortest Bypass route selection in...

Page 394: ...ny of the following A tone sounds followed by voice instructions Voice and Tones Only voice instructions are given Voice Only Only a tone sounds to prompt you Tones Only Navigation Source Selection Th...

Page 395: ...atus of mobile app permissions in the settings menu Once Mobile Apps is enabled you have the following options This provides information on the current state of available app updates Update Mobile App...

Page 396: ...ay in English Spanish or French Language Select to display units in kilometers or miles Distance Select to display units in Celsius or Fahrenheit Temperature Select to have the system beep to confirm...

Page 397: ...o turn the hotspot on and off Wi Fi Hotspot On Off Allows you to view and edit hotspot settings such as the SSID and password Settings Allows you to view your vehicle s hotspot plan and data usage Dat...

Page 398: ...vehicle network carrier landing page where you can purchase data Websites using HTTPS will not automatically redirect Ambient Lighting If Equipped Tap a color once to active ambient lighting This set...

Page 399: ...ys with a light background to enhance daytime viewing Day The screen displays with a darker background to make nighttime viewing easier Night Enable this option to automatically dim the display bright...

Page 400: ...coln website Cell phone issues Possible solution Possible cause Issue Refer to your device s manual about audio adjustments The audio control settings on your cell phone may be affecting SYNC 3 perfor...

Page 401: ...s a cell phone dependent feature I am having trouble connecting my cell phone to SYNC 3 Try switching your cell phone off resetting it or removing the battery then try again Possible cell phone malfun...

Page 402: ...cked in the messaging application Replying to text messages using SYNC 3 is not supported by iPhone Text messages from WhatsApp and Face book Messenger are not supported Your cell phone must support d...

Page 403: ...on SYNC 3 does not recognize my device when I start my vehicle Make sure you connect the device to SYNC 3 and that you have started the media player on your device This is a device dependent feature B...

Page 404: ...evices through USB select AirPlay from the devices Control Center then select Dock Connector To listen to Apple devices through Bluetooth Stereo select AirPlay from the devices Control Center then sel...

Page 405: ...is not facing the hotspot If you have metallic window tinting but not on the windshield position the vehicle to face the hotspot If all windows are tinted you can open the windows in the direction of...

Page 406: ...om the hotspot hotspot is supporting multiple connections slow Internet connection or other problems Softwaredown load takes too long Test the connection with another device if the hotspot requires a...

Page 407: ...apps are not installed and running on your mobile device My phone is connected but I still cannot find any apps Closing and restarting apps may help SYNC 3 find the application if you cannot discover...

Page 408: ...3 My iPhone is connected my app is running I restarted the app but I still cannot find it on SYNC 3 Increase the Bluetooth volume of the device by using the device s volume control buttons which are m...

Page 409: ...exactly as it appears on your device Make sure you are saying the complete title such as California remix featuring Jennifer Nettles If there are any abbreviations in the name like ESPN or CNN you ha...

Page 410: ...ular artist names for example U2 such that you can always use the English pronunciation for these artists You may be saying the foreign names using the currently selected language for SYNC 3 The SYNC...

Page 411: ...declined A profile recall was performed while linking a keyfob The vehicle s ignition was not On and in Park or was shifted out of Run or Park while linking a keyfob The old linking method is used The...

Page 412: ...tion My profile recalls but my preset positions do not The preset positions are the same as the Guest or previously active profile Unlink and relink your keyfob in the Personal Profiles menu You may n...

Page 413: ...hn Smith or selecting a track artist album genre or playlist directly from your media player for example play artist Madonna language phone USB Bluetooth audio voice control and voice prompts SYNC 3 S...

Page 414: ...that provides the greatest benefit 24 months unlimited mileage The remainder of your new vehicle limited warranty Contact an authorized dealer for details and a copy of the warranty Exterior style Cu...

Page 415: ...information The Federal Communications Commission FCC and Canadian Radio Telecommunications Commission CRTC regulate the use of mobile communications systems that are equipped with radio transmitters...

Page 416: ...BaseCARE Covers 84 components 4 PowertrainCARE Covers 29 critical components Ford Protect extended service plans are honored by all authorized Ford dealers in the U S Canada and Mexico That means you...

Page 417: ...on for your vehicle by purchasing a Ford Protect extended service plan Ford Protect extended service plan is the only service contract backed by Ford Motor Company of Canada Limited Depending on the p...

Page 418: ...nd certification their technicians have received Genuine Ford and Motorcraft Replacement Parts Dealerships stock Ford Motorcraft and Ford authorizedbrandedre manufactured replacement parts These parts...

Page 419: ...schedules that deviate from the scheduled maintenance information We strongly recommend the use of only genuine Ford Motorcraft or Ford authorized re manufactured replacement parts engineered for you...

Page 420: ...e for proper operation Safety belts and seat latches for wear and function Safety warning lamps brake ABS airbag and safety belt for operation Washer spray and wiper operation Clean or replace blades...

Page 421: ...m a thorough inspection of your vehicle Your checklist gives you immediate feedback on the overall condition of your vehicle NORMAL SCHEDULED MAINTENANCE Intelligent Oil Life Monitor If Equipped Your...

Page 422: ...2 Change engine oil and filter 3 Inspect automatic transmission fluid level Consult dealer for requirements Inspect brake pads rotors hoses and parking brake Inspect engine cooling system and motor el...

Page 423: ...ditions you need to perform extra maintenance as indicated If you operate your vehicle occasionally under any of these conditions it is not necessary to perform the extra maintenance For specific reco...

Page 424: ...age 216 Operating in Dusty or Sandy Conditions Such as Unpaved or Dusty Roads Replace cabin air filter Inspect frequently service as required Replace engine air filter Inspect the wheels and related c...

Page 425: ...haran Africa or locations with similar climates using an American Petroleum Institute API Certified for Gasoline Engines Certification mark oil of SM or SN quality the normal oil change interval is 3...

Page 426: ...423 C MAX C MAX Hybrid CCG Canada United States of America enUSA First Printing Scheduled Maintenance...

Page 427: ...424 C MAX C MAX Hybrid CCG Canada United States of America enUSA First Printing Scheduled Maintenance...

Page 428: ...425 C MAX C MAX Hybrid CCG Canada United States of America enUSA First Printing Scheduled Maintenance...

Page 429: ...426 C MAX C MAX Hybrid CCG Canada United States of America enUSA First Printing Scheduled Maintenance...

Page 430: ...427 C MAX C MAX Hybrid CCG Canada United States of America enUSA First Printing Scheduled Maintenance...

Page 431: ...428 C MAX C MAX Hybrid CCG Canada United States of America enUSA First Printing Scheduled Maintenance...

Page 432: ...429 C MAX C MAX Hybrid CCG Canada United States of America enUSA First Printing Scheduled Maintenance...

Page 433: ...430 C MAX C MAX Hybrid CCG Canada United States of America enUSA First Printing Scheduled Maintenance...

Page 434: ...431 C MAX C MAX Hybrid CCG Canada United States of America enUSA First Printing Scheduled Maintenance...

Page 435: ...432 C MAX C MAX Hybrid CCG Canada United States of America enUSA First Printing Scheduled Maintenance...

Page 436: ...c modules and airbags Note We test and certify your vehicle to meet electromagnetic compatibility legislation UNECE Regulation 10 or other applicable local requirements It is your responsibility to ma...

Page 437: ...Van Truck 434 C MAX C MAX Hybrid CCG Canada United States of America enUSA First Printing Appendices...

Page 438: ...E SOFTWARE END USER LICENSE AGREEMENT EULA You You or Your as applicable have acquired a vehicle having several devices including SYNC and various control modules DEVICES that include software license...

Page 439: ...engineer decompile translate disassemble or attempt to discover any source code or underlying ideas or algorithms of the SOFTWARE nor permit others to reverse engineer decompile or disassemble the SO...

Page 440: ...may cause you to incur additional charges from your wireless service provider If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Compone...

Page 441: ...the SOFTWARE may be governed by the respective terms of use relating to such services If this SOFTWARE contains documentation that is provided only in electronic form you may print one copy of such el...

Page 442: ...t data while driving can distract your attention and could cause an accident or other serious injury Stop the vehicle in a safe and legal manner before attempting these operations Let Your Judgment Pr...

Page 443: ...in anyway When using the SOFTWARE you agree to be responsible for and assume the entire risk to the items set forth in Section a e above Disclaimer of Warranty YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT...

Page 444: ...S NOT INCLUDE A DISPUTE RELATING TO COPYRIGHT INFRINGEMENT OR TO THE ENFORCEMENT OR VALIDITY OF YOUR FORD MOTOR COMPANY OR ANY OF FORD MOTOR COMPANY S LICENSORS INTELLECTUAL PROPERTY RIGHTS Dispute me...

Page 445: ...n person hearing instead For more information see adr org or call 1 800 778 7879 You agree to commence arbitration only in your county ofresidenceorFORDMOTORCOMPANY S principal place of business The a...

Page 446: ...policy at any time with or without notice to you You agree to visit http www telenav com from time to time to review the then current version of this Agreement and of the privacy policy 1 Safe and La...

Page 447: ...ransfer the TeleNav Software to others except as part of your permanent transfer of the TeleNav Software or e use the TeleNav Software in any manner that I infringes the intellectual property or propr...

Page 448: ...TLIMITATION ALLDAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT TORT INCLUDING NEGLIGENCE OR OTHERWISE THE ENTIRE LIABILITY OF TELENAV AND OF ALL OF TELENAV S SUPPLIERS SHALL BE...

Page 449: ...ellectual property rights No licenses or other rights which are not expressly granted in this Agreement are intended to or shall be granted or conferred by implication statute inducement estoppel or o...

Page 450: ...n in Right of Canada Queen s Printer for Ontario Canada Post Corporation GeoBase Department of Natural Resources Canada HERE holds a non exclusive license from the United States Postal Service to publ...

Page 451: ...UALITY PERFORMANCE MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT Some States Territories and Countries do not allow certain warranty exclusions so to that extent the above exclu...

Page 452: ...tates government this Data is a commercial item as that term is defined at 48 C F R FAR 2 101 is licensed in accordance with these End User Terms and each copy of Data delivered or otherwise furnished...

Page 453: ...he Territory of Canada Client shall affix in a conspicuous manner the following copyright notice on at least one of i the label for the storage media of the copy ii the packaging for the copy or iii o...

Page 454: ...nal Provisions The terms contained in this Section are in addi tion to all of the rights and obligations of the parties under the Agreement To the extent that any of the provi sions of this Section ar...

Page 455: ...Territory A Use of Certain Traffic Codes in Europe 1 General Restrictions Applicable to Traffic Codes Client acknowledges and agrees that in certain countries of the Europe Territory Client will need...

Page 456: ...ees that the Ordnance Survey OS may bring a direct action against Client to enforce compliancewiththeOScopyrightnotice see Section IV D below and paper map requirements see Section IV B above containe...

Page 457: ...Limited Intelematics Australia Pty Ltd and Continental Pty Ltd B Third Party Notices for Australia In addition to the foregoing the End User Terms for any Application containing RDS TMC Traffic Codes...

Page 458: ...KES NO WARRANTY EXPRESS OR IMPLIED OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SUITABILITY OR PERFORMANCE REGARDING ANY SERVICES OR GOODS AND IN NO EVENT SHALL AT T BE LIABLE WHETHER OR NOT...

Page 459: ...ly reasonable efforts to solve any problem issues rigCustomer Remedies NAV2 and its suppliers entire liability and your exclusive remedy shall be at NAV2 s sole discretion either a return of the price...

Page 460: ...sting between us with respect to such subject matter Governing Law The above terms and conditions shall be governed by the laws of the People s Republic of China without giving effect to i its conflic...

Page 461: ...ill either Gracenote become liable for any payment to you for any information that you provide including any copyrighted material or music file information You agree that Gracenote may enforce its res...

Page 462: ...ment approach of low power radio wave radiation motors Article 12 For approved and certified low power radiation motor models companies firms or users must not alter the frequency increase the power o...

Page 463: ...do so 5 Service Continuity and Reception of the SUNA Traffic Channel We will use reasonable endeavours to provide the SUNA Traffic Channel 24 hours a day 365 days a year The SUNA Traffic Channel may...

Page 464: ...Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make...

Page 465: ...462 C MAX C MAX Hybrid CCG Canada United States of America enUSA First Printing...

Page 466: ...rning Chime 91 Key in Ignition Warning Chime 91 Keyless Warning Alert 91 Parking Brake On Warning Chime 91 Audio Control 68 Seek Next or Previous 69 Audio System 277 General Information 277 Audio Unit...

Page 467: ...rvice Position 223 Checking MyKey System Status 55 MyKey Distance 55 Number of Admin Keys 55 Number of MyKeys 55 Checking the Wiper Blades 223 Child Restraint and Seatbelt Maintenance 35 Child Restrai...

Page 468: ...on Law 143 Noise Emissions Warranty Prohibited Tampering Acts and Maintenance 144 Tampering With a Noise Control System 143 End User License Agreement 435 VEHICLE SOFTWARE END USER LICENSE AGREEMENT E...

Page 469: ...118 Gauges 85 Left Information Display 85 Right Information Display 87 Gearbox See Transmission 150 General Information on Radio Frequencies 47 Intelligent Access 47 General Maintenance Information 4...

Page 470: ...nd Intelligent Access 101 Maintenance 102 MyKey 103 Park Aid 103 Park Brake 104 Power Steering 104 Remote Start 104 Tire Pressure Monitoring System 104 Traction Control 105 Transmission 105 Installing...

Page 471: ...ommunications Equipment 13 Motorcraft Parts 271 MyKey Troubleshooting 55 MyKey 52 Principle of Operation 52 N Navigation 368 cityseeker 375 Destination Mode 370 Map Mode 369 Navigation Map Updates 376...

Page 472: ...0 Remote Start 109 Automatic Settings 109 Heated and Cooled Devices 110 Last Settings 110 Removing a Headlamp 226 Repairing Minor Paint Damage 240 Replacement Parts Recommendation 12 Collision Repairs...

Page 473: ...gainst Exhaust Fumes 128 Important Ventilating Information 128 Switching Off the Vehicle When It Is Moving 128 Switching Off the Vehicle When It Is Stationary 127 Vehicles with an Ignition Key 127 Veh...

Page 474: ...Using MyKey With Remote Start Systems 55 Using Snow Chains 264 Using Stability Control 158 Using SYNC With Your Media Player 315 Accessing Your USB Song Library 319 Bluetooth Devices and System Settin...

Page 475: ...lant Temperature 89 Engine Oil 89 Fasten Seatbelt 89 Front Airbag 89 Front Fog Lamps 89 Grade Assist 89 High Beam 89 Liftgate Ajar 89 Low Battery 89 Low Fuel Level 89 Low Tire Pressure Warning 89 Park...

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